Elation CUEPIX 16 IP Users Manual

ELATION

|

CUEPIX 16IP

|

user manual

CUEPIX 16IP™

user manual

©2018 ELATION PROFESSIONAL all rights reserved. Information, specifications,

Date

Document

Version

Software
Version ≥

DMX

Channel Modes

Notes

06/05/18

1

1.04

14

Initial release.

06/19/18

1.2

N/C

NO CHANGE

Updated release.

06/20/18

1.4

N/C

NO CHANGE

Updated DMX traits.

diagrams, images, and instructions herein are subject to change without notice. ELATION
PROFESSIONAL logo and identifying product names and numbers herein are trademarks
of ELATION PROFESSIONAL. Copyright protection claimed includes all forms and matters
of copyrightable materials and information now allowed by statutory or judicial law or
hereinafter granted. Product names used in this document may be trademarks or
registered trademarks of their respective companies and are hereby acknowledged. All
non-ELATION brands and product names are trademarks or registered trademarks of their
respective companies.

ELATION PROFESSIONAL and all affiliated companies hereby disclaim any and all
liabilities for property, equipment, building, and electrical damages, injuries to any persons,
and direct or indirect economic loss associated with the use or reliance of any information
contained within this document, and/or as a result of the improper, unsafe, insufficient and
negligent assembly, installation, rigging, and operation of this product.

Elation Professional USA | 6122 S. Eastern Ave. | Los Angeles, CA. 90040

323-582-3322 | 323-832-9142 fax | www.elationlighting.com | [e-mail]

Elation Professional B.V. | Junostraat 2 | 6468 EW Kerkrade, The Netherlands

[phone] | [phone] fax | www.elationlighting.eu | [e-mail]

Elation Professional Mexico | AV Santa Ana 30 | Parque Industrial Lerma, Lerma, Mexico 52000

[phone]

DOCUMENT VERSION

Due to additional product features and/or enhancements, an updated
version of this document may be available online.
Please check www.elationlighting.com for the latest revision/update of this
manual, before beginning installation and/or programming.

www.elationlighting.com 2

CONTENTS

General Information

4

Limited Warranty (USA Only)

5

Safety Guidelines

6

Maintenance Guidelines

8

Fixture Overview

9

Installation Guidelines

10

System Menu

16

Pixel Control

19

DMX Channel Functions and Values

20

Tec hni ca l S pe ci fica ti ons

34

Optional Accessories

37

3 www.elationlighting.com

GENERAL INFORMATION

INTRODUCTION

This fixture has been designed to perform reliably for years when the information in this
manual are followed. Please read and understand all the instructions and guidelines
carefully and thoroughly before operating this unit. This manual contains important
information regarding safety, installation, use, and maintenance.

UNPACKING

Each fixture has been thoroughly tested and shipped in perfect operating condition.
Carefully check the outer shipping carton for signs of any damage that may have occurred
during shipping. If the outer carton appears to be damaged, carefully inspect the fixture for
damage and be sure all included accessories have arrived intact. In the event damage has
been found and/or parts are missing, please contact our customer support team for further
instructions. Please do NOT return this fixture to your dealer without first contacting
customer support at the number listed below. Please do NOT discard the outer shipping
carton in the trash. Please recycle whenever possible.

CUSTOMER SUPPORT

Elation Professional provides a customer support line to provide set up help and answer
any set up or operation questions. You may also visit us on the web at

www.elationlighting.com for any comments or suggestions. For service related issue please

contact Elation Professional.

ELATION SERVICE USA - Monday - Friday 8:00am to 5:00pm PST

Voice: 323-582-3322 Fax: [phone]

E-mail: [e-mail]

ELATION SERVICE EUROPE - Monday - Friday 08:30 to 17:00 CET

Voice: [phone] Fax: [phone]
E-mail: [e-mail]

WARRANTY REGISTRATION / RETURNS

Please register online: http://www.elationlighting.com/Login.aspx to validate your purchase.
All returned service items whether under warranty or not, must be freight pre-paid and
accompany a return authorization (R.A.) number. The R.A. number must be clearly written
on the outside of the return package. A brief description of the problem as well as the R.A.
number must also be written down on a piece of paper and included in the shipping
container. If the unit is under warranty, you must provide a copy of your proof of purchase
invoice. Items returned without a R.A. number clearly marked on the outside of the package
will be refused and returned at customer’s expense. You may obtain a R.A. number by
contacting customer support.

www.elationlighting.com 4

LIMITED WARRANTY (USA ONLY)

A. Elation Professional hereby warrants, to the original purchaser, Elation Professional products to
be free of manufacturing defects in material and workmanship for a period of two years (730 days),
and Elation Professional product rechargeable batteries to be free of manufacturing defects in
material and workmanship for a period of six months (180 days), from the original date of purchase.
This warranty excludes discharge lamps and all product accessories. This warranty shall be valid
only if the product is purchased within the United States of America, including possessions and
territories. It is the owner’s responsibility to establish the date and place of purchase by acceptable
evidence, at the time service is sought.
B. For warranty service, send the product only to the Elation Professional factory. All shipping
charges must be pre-paid. If the requested repairs or service (including parts replacement) are
within the terms of this warranty, Elation Professional will pay return shipping charges only to a
designated point within the United States. If any product is sent, it must be shipped in its original
package and packaging material. No accessories should be shipped with the product. If any
accessories are shipped with the product, Elation Professional shall have no liability what so ever
for loss and/or or damage to any such accessories, nor for the safe return thereof.
C. This warranty is void if the product serial number and/or labels are altered or removed; if the
product is modified in any manner which Elation Professional concludes, after inspection, affects
the reliability of the product; if the product has been repaired or serviced by anyone other than the
Elation Professional factory unless prior written authorization was issued to purchaser by Elation
Professional; if the product is damaged because not properly maintained as set forth in the product
instructions, guidelines and/or user manual.
D. This is not a service contract, and this warranty does not include any maintenance, cleaning or
periodic check-up. During the periods as specified above, Elation Professional will replace defective
parts at its expense, and will absorb all expenses for warranty service and repair labor by reason of
defects in material or workmanship. The sole responsibility of Elation Professional under this
warranty shall be limited to the repair of the product, or replacement thereof, including parts, at the
sole discretion of Elation Professional. All products covered by this warranty were manufactured
after January 1, 1990, and bare identifying marks to that effect.
E. Elation Professional reserves the right to make changes in design and/or performance
improvements upon its products without any obligation to include these changes in any products
theretofore manufactured.
F. No warranty, whether expressed or implied, is given or made with respect to any accessory
supplied with the products described above. Except to the extent prohibited by applicable law, all
implied warranties made by Elation Professional in connection with this product, including
warranties of merchantability or fitness, are limited in duration to the warranty periods set forth
above. And no warranties, whether expressed or implied, including warranties of merchantability or
fitness, shall apply to this product after said periods have expired. The consumer’s and/or dealer’s
sole remedy shall be such repair or replacement as is expressly provided above; and under no
circumstances shall Elation Professional be liable for any loss and/or damage, direct and/or
consequential, arising out of the use of, and/or the inability to use, this product.
G. This warranty is the only written warranty applicable to Elation Professional products and supersedes
all prior warranties and written descriptions of warranty terms and conditions heretofore published.

5 www.elationlighting.com

SAFETY GUIDELINES

PROTECTION CLASS 1 - FIXTURE MUST BE PROPERLY GROUNDED

THERE ARE NO USER SERVICEABLE PARTS INSIDE THIS UNIT.
DO NOT ATTEMPT ANY REPAIRS YOURSELF; DOING SO WILL VOID
YOUR MANUFACTURES WARRANTY. DAMAGES RESULTI N G FROM
MODIFICATIONS TO THIS FIXTURE AND/OR THE DISREGARD OF
SAFETY INSTRUCTIONS AND GUIDELINES IN THIS MANUAL VOID
THE MANUFACTURES WARRANTY AND ARE NOT SUBJECT TO ANY
WARRANTY CLAIMS AND/OR REPAIRS.

DO NOT PLUG FIXTURE INTO A DIMMER PACK!
NEVER OPEN THIS FIXTURE WHILE IN USE!
UNPLUG POWER BEFORE SERVICING FIXTURE!
NEVER TOUCH FIXTURE DURING OPERATION, AS IT MAY BE HOT!
KEEP FLAMMABLE MATERIALS AWAY FROM FIXTURE!

ENSURE ALL CONNECTIONS AND END CAPS ARE PROPERLY
SEALED WITH A DIELECTRIC GREASE (AVAILABLE AT MOST
ELECTRICAL SUPPLIERS) TO PREVENT WATER CORROSION
AND/OR ELECTRICAL SHORT CIRCUIT.

NEVER LOOK DIRECTLY INTO THE LIGHT SOURCE!
RETINA INJURY RISK - MAY INDUCE BLINDNESS!
SENSITIVE PERSONS MAY SUFFER AN EPILEPTIC SHOCK!

This fixture is a sophisticated piece of electronic equipment. To guarantee a smooth
operation, it is important to follow all instructions and guidelines in this manual. Elation
Professional is not responsible for injury and/or damages resulting from the misuse of this
fixture due to the disregard of the information printed in this manual. Only qualified and/or
certified personnel should perform installation of this fixture and only the original rigging
parts (omega brackets) included with this fixture should be used for installation. Any
modifications to the fixture and/or the included mounting hardware will void the original
manufactures warranty and increase the risk of damage and/or personal injury.

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SAFETY GUIDELINES

DO NOT TOUCH the fixture housing during operation. Turn OFF the power and allow

approximately 15 minutes for the fixture to cool down before serving.

DO NOT shake fixture, avoid brute force when installing and/or operating fixture.

DO NOT operate fixture if the power cord is frayed, crimped, damaged and/or if any of the

power cord connectors are damaged and do not insert into the fixture securely with ease.

NEVER force a power cord connector into the fixture. If the power cord or any of its

connectors are damaged, replace it immediately with a new one of similar power rating.

DO NOT block any air ventilation slots.

All fan and air inlets must remain clean and never blocked.

Allow approx. 6” (15cm) between fixture and other devices or a wall for proper cooling.

When installing fixture in a suspended environment, always use mounting hardware that is no

less than M10 x 25 mm, and always install fixture with an appropriately rated safety cable.

Always disconnect fixture from main power source before performing any type of service

and/or cleaning procedure. Only handle the power cord by the plug end, never pull out the

plug by tugging the wire portion of the cord.

During the initial operation of this fixture, a light smoke or smell may emit from the interior of

the fixture. This is a normal process and is caused by excess paint in the interior of the casing

burning off from the heat associated with the lamp and will decrease gradually over time.

Consistent operational breaks will ensure fixture will function properly for many years.

ONLY use the original packaging and materials to transport the fixture in for service.

7 www.elationlighting.com

MAINTENANCE GUIDELINES

DISCONNECT POWER BEFORE PERFORMING ANY MAINTENANCE!

CLEANING

Frequent cleaning is recommended to insure proper function, optimized light output, and

an extended life. The frequency of cleaning depends on the environment in which the

fixture operates: damp, smoky or particularly dirty environments can cause greater

accumulation of dirt on the fixture’s optics. Clean the external lens surface at least every 20

days with a soft cloth to avoid dirt/debris accumulation.

NEVER use alcohol, solvents, or ammonia-based cleaners.

MAINTENANCE

Regular inspections are recommended to insure proper function and extended life.

There are no user serviceable parts inside this fixture, please refer all other service issues to

an authorized Elation service technician. Should you need any spare parts, please order

genuine parts from your local Elation dealer.

Please refer to the following points during routine inspections:

A detailed electric check by an approved electrical engineer every three months, to make

sure the circuit contacts are in good condition and prevent overheating.

Be sure all screws and fasteners are securely tightened at all times. Lose screws may fall out

during normal operation resulting in damage or injury as larger parts could fall.

Check for any deformations on the housing, color lenses, rigging hardware and rigging

points (ceiling, suspension, trussing). Deformations in the housing could allow for dust to

enter into the fixture. Damaged rigging points or unsecured rigging could cause the fixture

to fall and seriously injure a person(s).

Electric power supply cables must not show any damage, material fatigue or sediments.

NEVER remove the ground prong from the power cable.

www.elationlighting.com 8

FIXTURE OVERVIEW

INCLUDED ITEMS

Safety Cable
IP65 Power Cable

9 www.elationlighting.com

INSTALLATION INSTRUCTIONS

IP65 RATED

An IP rated lighting fixture is one, which is commonly installed in outdoor environments and
has been designed with an enclosure that effectively protects the ingress (entry) of external
foreign objects such as dust and water. The International Protection (IP) rating system is
commonly expressed as "IP" (Ingress Protection) followed by two numbers (i.e. IP65)
where the numbers define the degree of protection. The first digit (Foreign Bodies
Protection) indicates the extent of protection against particles entering the fixture and the
second digit (Water Protection) indicates the extent of protection against water entering the
fixture. An IP65 rated lighting fixture is one, which has been designed and tested to protect
against the ingress of dust (6) and high-pressure water jets from any direction (5).

MARINE/COASTAL ENVIRONMENT INSTALLATIONS

Please note although this fixture is IP rated, the fixture is NOT suitable for marine and/or
coastal environment installations. Installing this fixture in a marine and/or coastal
environment may cause corrosion and/or excessive wear to the interior and/or exterior
components of the fixture. Damages and/or performance issues resulting from installation
in a marine and/or coastal environment will void the manufactures warranty and will NOT
be subject to any warranty claims and/or repairs.

OPTIONAL CORROSION-RESISTANT COATING

Optional Corrosion-Resistant Coatings may be available for this fixture.
Please contact Elation Professional for more details.

FLAMMABLE MATERIAL WARNING

Keep fixture minimum 5.0 feet (1.5m) away from flammable materials and/or pyrotechnics.

ELECTRICAL CONNECTIONS

A qualified electrician should be used for all electrical connections and/or installations.

ENSURE ALL CONNECTIONS AND END CAPS ARE PROPERLY SEALED WITH A
NON-CONDUCTIVE DIELECTRIC GREASE (AVAILABLE AT MOST ELECTRICAL
SUPPLIERS) TO PREVENT WATER INGRESS/CONDENSATION AND/OR
CORROSION.

USE CAUTION WHEN POWER LINKING OTHER MODEL FIXTURES AS THE
POWER CONSUMPTION OF OTHER MODEL FIXTURES MAY EXCEED THE MAX
POWER OUTPUT ON THIS FIXTURE. CHECK SILK SCREEN FOR MAX AMPS.

www.elationlighting.com 10

INSTALLATION I NSTRUCTIONS

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DO NOT INSTALL THE FIXTURE IF YOU ARE NOT QUALIFIED TO DO SO!

Fixture MUST be installed following all local, national, and country commercial electrical
and construction codes and regulations.

Before rigging/mounting a single fixture or multiple interconnected fixtures for custom
matrix designs to any metal truss/structure or placing the fixture(s) on any surface, a
professional equipment installer MUST be consulted to determine if the metal
truss/structure or surface is properly certified to safely hold the combined weight of the
fixture(s), clamps, cables, and accessories.

Fixture ambient operating temperature range is 14° to 113°F. (-10° to 45°C)
Do not use the fixture under or above this temperature.

Fixture(s) should be installed in areas outside walking paths, seating areas, or away from
areas were unauthorized personnel might reach the fixture by hand.

NEVER stand directly below the fixture(s) when rigging, removing or servicing.
Overhead fixture installation must always be secured with a secondary safety attachment,
such as an appropriately rated safety cable that can hold 10 times the weight of the fixture.

Allow approximately 15 minutes for the fixture to cool down before serving.

TO MAINTAIN IP65 RATING INTEGRITY AND PREVENT WATER FROM ENTERING
FIXTURE, ALL UNUSED CONNECTION RUBBER CAPS MUST BE SEALED.

11 www.elationlighting.com

INSTALLATION INSTRUCTIONS

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CLAMP MOUNTING

A 90-degree adjustable yoke bracket and a fixed yoke bracket are attached to the fixture,

both include 3-position holes for versatile fixture positioning. Optional Omega Brackets are

available which can be attached to yoke brackets for easy clamp rigging. See the Optional

Accessories at the end of this manual for the order code. When mounting this fixture to

truss or a metal structure, be sure to secure an appropriately rated clamp (not included) to

one of the yoke brackets using an M10 screw. Depending on rigging position of the fixture,

it may be best to use more than one clamp attached to the yoke.

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SAFETY CABLE

The fixture includes 2 integrated safety cable rigging points. (see image below)

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