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08-01002-01
Elastic Networks
Elite Modem
Installation Guide
Document Version: Standard
Document Revision: 2.01
Publication Date: November 1999
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©1999 Elastic Networks
The Elite Modem Installation Guide is c opyrig hted and all righ ts are reserv ed. Th is do cu men t may no t,
in whole or in part, be copied, photocopied, reproduced, translated, or reduced to any electronic medium
or machine readable form without prior consent in writing from Elastic Networks. EtherLoop is a
trademark of Elastic Networks. IBM is the trademark of Int ernational Bu siness Machine s, Incorporated ;
Windows 95, Windows NT and Windows 3.1 are trademarks of Microsoft, Incorporated; Quadra 610,
OS 7.5, Mac, and Macintosh are trademarks of Apple Computer.
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Revision 2.01 Elite Modem Installation Guide 08-01002-01
Elastic Networks
Elite Modem
Installation Guide
1999 Elastic Networks
All ri
hts reserved
All information contained in this document is subject to change without notice. Elastic Networks reserves the right to make cha nges
to equipment design or program components, as progress in engineering, manufacturing methods, or other circumstances may
warrant.
EtherLoop is a trademark of Elastic Networks.
Publication Number: 08-01002-01
Document Version: Standard
Document Revision: 2.01
Publication Date: November 1999
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Revision 2.01 Elite Modem Installation Guide 08-01002-01
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Revision 2.01 Elite Modem Installation Guide 08-01002-01
Publication histor
November 1999
Standard document (Revision 2.01) released for general publication.
October 1998
Standard document initial release for general publication.
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Revision 2.01 Elite Modem Installation Guide 08-01002-01
Contents
About this document vii
Safety Considerations vii
Elite Modem Requirements viii
Installing the Elite Modem 1-1
The Elite Modem 1-2
The Elite Modem and the EtherLoop System 1-2
Always-on Internet connection 1-2
Factory-tested components 1-2
Materials Included with the Elite Modem 1-3
Task: Installin
the Modem 1-5
Modem Indicators 1-6
Status and Activity Indicators 1-6
Additional telephones on the modem phone line 1-7
Task: Installin
the Desk Mount Filter 1-8
Task: Installin
the Wall Mount Filter 1-9
Appendix A: Troubleshooting A-1
Appendix B: Regulatory Information B-1
FCC Compliance Information B-1
FCC Information to User B-2
Customer Instructions B-2
Industry Canada Compliance Information B-4
Appendix C. Warranty and Disclaimers C-1
Coverage C-1
Exclusions C-2
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Contents
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Revision 2.01 Elite Modem Installation Guide 08-01002-01
About this document 1-
This document provides instructions for installing, using and troubleshooting
the Elite Modem. Before installing or using the modem, be sure to read the
Safety Considerations and Elite Modem Requirements in this section.
!
Safety Considerations
The Elite Modem complies with the regulatory requirements of CSA C22.2#950M95 for Canada and UL 1950 Edition 3 for the United States. Althou
ned with your complete safety in mind, there are precautions you
should adhere to for your individual safety as well as the safety of your
equipment. These precautions include, but are not limited to the followin
:
• Read and understand all instructions.
• Place your modem on a stable surface. Droppin
e that is not covered under the manufacturer’s warranty.
• Do not disassemble the modem! Openin
the unit may expose you to electrical
shock!
• Use caution when installin
or modifying telephone lines.
• Do not use modem near water to avoid shock hazard.
• Never install telephone jacks in wet locations unless the jack is specifically
desi
ned for wet locations.
• Never touch uninsulated telephone wires or terminals unless the telephone
line has been disconnected.
• Avoid installin
telephone wiring during an electrical storm.
• Do not place objects on top of modem.
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About this document
Revision 2.01 Elite Modem Installation Guide 08-01002-01
Elite Modem Requirements
The Elite Modem has specific requirements. Please insure that all of the
information and equipment is available prior to proceeding with the
installation procedure. The requirements are as follows:
If you need help, call distributor technical support.
Requirement Description
Elite Modem Service Contact your local Internet service provider (ISP)
and subscribe to hi
h-speed Internet service.
Your modem will not function until the common
local exchan
e carrier activates the service.
Network Access A 10Base-T Ethernet Card with a standard RJ-45
connector must be installed and confi
ured in
your computer. Any computer (MAC, PC, UNIX
workstation) that can run Windows 3.1 or OS5 or
hi
her can be used with the Elite Modem.
Network Address Internet Protocol (IP) address from your Internet
service provider or corporate IS network
administrator. Simply ask for the IP address
requirements for your connection. Your Internet
service provider must use TCP/IP protocol.
Only one Elite Modem per phone
line
The Elite Modem will not operate with multiple
computers. Only the computer that is directly
connected to the Elite Modem throu
h the
10Base-T Ethernet cable is supported.
Elite Modem must be connected
to line one (1) on multiple line
telephone systems
Data transfer rates will vary somewhat,
dependin
on the speed of your computer, the
network (ISP, corporate, etc.) throu
h which you
are communicatin
, and the speed and
connection of the computer with which you are
transferrin