Elane Exceed UK Operating Manual
Exceed UK
Electronic Postage Computing Scale
OPERATING MANUAL
CONTENTS
INTRODUCTION
Specifications
Preparing the scale for use
Operating the Exceed postal scale
KEYBOARD FUNCTIONS
Basic services
Special services
Other keyboard functions
USER CALIBRATION
CHANGES IN POSTAL RATES
Connecting the scale to your PC
Using the application program to update scale software
Using data cartridge to update scale software
COUNTRY CODE LIST
INTRODUCTION
The Exceed UK Electronic Postage Computing Scale is an electronic compendium of postal services that incorporates and
displays the cost of virtually all basic and supplementary standard Royal Mail services including ParcelForce services. The
scale is graduated in 1 gram steps throughout its 5000 gram capacity and displays the weight of any item placed on its
weighing platform together with the service(s) selected and total postage cost.
All countries world-wide are programmed into the Exceed's database so that, unlike many other scales, it is not necessary
to know which Royal Mail zone the destination country is located within. Simply key in the country code and the scale will
automatically display the postage rates applicable to that country.
Specifications:
Capacity : 5000 grams (including tare weight)
Graduation/Resolution : 1 gram steps
Accuracy : +/- 0.5% or 1 gram (the greater of)
Power Supply : Mains via 9 or 12 volt Mains Adapter
Power consumption : Approx. 1.3 watts
Auto switch-off : After approx. 5 minutes (when using batteries)
Tare : Unlimited (up to scale’s maximum capacity)
Visit http://www.elane.net/index.php?go=exceed_uk&category=exceed_scales for further details.
PREPARING THE SCALE FOR USE
(i) Please remove the piece of foam that is taped on the top of the scale. Fit the weighing platform to the body of the scale
via the location points, making sure that the platform opens toward the front (keyboard) end of the scale.
(ii) Plug the mains adapter supplied with the scale into the mains and connect the adapter's output plug to the input socket
at the rear of the scale.
(iii) Place the scale on a firm level surface, switch on the mains supply and press on the scale the "On/Off" key.
(iv) The display will indicate P(01) which stands for " 1st Class Stamped Letter, 0g (nil grams) " (When first switched on the
Exceed “wakes up” in U.K. Stamped First Class Letter mode). Please refer to the section below on how to change the
default service of your Exceed UK scale.
SETTING THE DEFAULT STARTUP SERVICE OF EXCEED UK
The scale can be set to operate on a certain default service. To change default startup service of your scale, press the
following keys in succession: 0, 7, 1st Class. Then press the service key to set as startup.
o 1st Class Stamped – Press 1st Class key once.
o 1st Class Franked and Metered – Press 1st Class key twice. An arrow will point to F at the lower part of the LCD.
o 2nd Class Stamped – Press 2nd Class key once.
o 2nd Class Franked and Metered – Press 2nd Class key twice. An arrow will point to F at the lower part of the LCD.
After the desired service has been selected, press Enter key and the scale will restart. The scale is now default to the
selected service.
OPERATING THE EXCEED POSTAL SCALE
The Exceed UK is easy to use and straight-forward in operation. First establish which basic postal service you wish to
use.(e.g., 1st Class Letters, Air Letters Zone 1, etc.). The zone can be set (e.g. U.K Mainland, or for air international parcels
services, Zone 1, Zone 2, Europe, etc). Finally, decide whether you wish to utilize any of the supplementary services (e.g.,
Recorded Signed For, International Signed For) and simply press the appropriate keys in turn. The display will guide you
through, displaying the services selected and the total postage cost.
KEYBOARD LAYOUT
DISPLAY LAYOUT
BASIC SERVICES
The following services are available in the Exceed UK scale. The two-digit number in the first line indicates the currently
active service in the right side of the display. In the keyboard, each service is labeled with this number. The number keys
in the second line on the other hand each represent several locations applicable to some services or when in 1st and 2nd
class services, it displays indicator for letter, large letter or parcel categories. The number or symbol corresponding to a
zone (1, 2, 1-2, nEU, EU) or a country code (three digits) will be displayed below the service indicator. When entering
country codes and the destination display continues to blink, it indicates that the current service is not applicable to the
selected country. Input another three-digit country code or press CE key to exit.
01) 1ST CLASS (Letter, Large Letter, Small Parcel, Medium Parcel)
Pressing this key selects and displays the cost of 1st class service. Mail items under this service are further categorized
into Letter, Large Letter, Small Parcel, or Medium Parcel. Press the corresponding key to select the appropriate
category. Refer to the section on Letters/Large Letters/Parcels Categories for more details. 1st Class rates may also be
stamped or metered. Press Enter key to switch between these two rates.
Recorded Signed For is available as an add-on service for 1st class mails.
02) 2ND CLASS (Letter, Large Letter, Small Parcel, Medium Parcel)
Pressing this key selects and displays the cost of 2nd class service. Mail items under this service are further categorized
into Letter, Large Letter, Small Parcel, or Medium Parcel. Press the corresponding key to select the appropriate
category. Refer to the section on Letters/Large Letters/ Parcels Categories for more details. 2nd class rates may also be
stamped or metered. Press Enter key to switch between these two rates.
Recorded Signed For is available as an add-on service for 1st class mails.
03) Express 9 Mon-Fri/Sat (formerly ParcelForce by 9:00 AM Mon-Fri/Sat)
Pressing this key selects and displays the cost of ParcelForce by 9:00 AM. This service is available in several
destinations. Select the appropriate zone by pressing a number key labeled with several applicable locations (keys 1,
2, or 3). First press will display Monday to Friday rates. Second press will display Saturday rates indicated by an
arrow pointing to Sat at the bottom of the display.
Compensation up to £2500 is available for Express 9 services.
04) Express 10 Mon-Fri/Sat (formerly ParcelForce by 10:00 AM Mon-Fri/Sat)
Pressing this key selects and displays the cost of ParcelForce by 10:00 AM. This service is available in several
destinations. Select the appropriate zone by pressing a number key, which are labeled with several applicable
locations (keys 1, 2, or 3). First press will display Monday to Friday rates. Second press will display Saturday rates
indicated by an arrow pointing to Sat at the bottom of the display.
Compensation up to £2500 is available for Express 10 services.
05) Express AM Mon-Fri/Sat (formerly ParcelForce by Noon Mon-Fri/Sat)
Pressing this key selects and displays the cost of ParcelForce by noon. This service is available in several destinations.
Select the appropriate zone by pressing any of the number keys, which are labeled with several applicable locations
(keys 1, 2, or 3). First press will display Monday to Friday rates. Second press will display Saturday rates indicated by
an arrow pointing to Sat at the bottom of the display.
Compensation up to £2500 is available for Express AM services.
06) Express 24 Mon-Fri/Sat (formerly ParcelForce 24Hr Mon-Fri/Sat)
Pressing this key selects and displays the cost of ParcelForce 24Hr. This service is available in several destinations.
Select the appropriate zone by pressing any of the number keys, which are labeled with several applicable locations.
First press will display Monday to Friday rates. Second press will display Saturday rates indicated by an arrow pointing
to Sat at the bottom of the display.
Compensation up to £2500 is available for Express 24 services.
07) Express 48 Mon-Fri/Sat (formerly ParcelForce 48Hr Mon-Fri/Sat)
Pressing this key selects and displays the cost of ParcelForce 48Hr. This service is available in several destinations.
Select the appropriate zone by pressing any of the number keys, which are labeled with several applicable locations.
First press will display Monday to Friday rates. Second press will display Saturday rates indicated by an arrow pointing
to Sat at the bottom of the display.
Compensation up to £2500 is available for Express 48 services.
08) STANDARD PARCELS
This service is no longer available as of April 2013 rate changes. The scale will display 0 as rate when this key is
pressed.
09) SPECIAL DELIVERY £500/£50
Pressing this key toggles between Special Delivery 9AM (up to £50 compensation), Next Day (up to £500
compensation), Special Delivery 9AM (up to £50 compensation) Saturday Guarantee, and Next Day (up to £500
compensation) Saturday Guarantee services. An arrow will point to 9AM at the lower part of the display if 9AM service
is selected. An arrow will point to Sat at the lower part of the LCD if Saturday Guarantee service is selected.
This service is available in stamped and metered rates. Press Enter key to switch between these two rates.
For 9AM delivery schedule, maximum weight of item is 2kg only.
Consequential loss fees up to £10,000 compensation if available for Special Delivery services.
10) SPECIAL DELIVERY £1000
Pressing this key toggles between Special Delivery 9AM (up to £1000 compensation), Next Day (up to £1000
compensation), Special Delivery 9AM (up to £1000 compensation) Saturday Guarantee, and Next Day (up to £1000
compensation) Saturday Guarantee services. An arrow will point to 9AM at the lower part of the display if 9AM service
is selected. An arrow will point to Sat at the lower part of the LCD if Saturday Guarantee service is selected.
This service is available in stamped and metered rates. Press Enter key to switch between these two rates.
For 9AM delivery schedule, maximum weight of item is 2kg only.
Consequential loss fees up to £10,000 compensation if available for Special Delivery services.
11) SPECIAL DELIVERY £2500
Pressing this key toggles between Special Delivery 9AM (up to £2500 compensation), Next Day (up to £2500
compensation), Special Delivery 9AM (up to £2500 compensation) Saturday Guarantee, and Next Day (up to £2500
compensation) Saturday Guarantee services. An arrow will point to 9AM at the lower part of the display if 9AM service
is selected. An arrow will point to Sat at the lower part of the LCD if Saturday Guarantee service is selected.
This service is available in stamped and metered rates. Press Enter key to switch between these two rates.
For 9AM delivery schedule, maximum weight of item is 2kg only.
Consequential loss fees up to £10,000 compensation if available for Special Delivery services.
12) DOC EX
This service is no longer available as of April 2013 rate changes. The scale will display 0 as rate when this key is
pressed.
13) INTERNATIONAL STANDARD LETTER EUROPE (FORMERLY AIR LETTER)
Pressing this key selects and displays the cost of International Standard Letters sent within Europe. First press is for
European Union Member countries while second press is for non-European Union member countries. EU or nEU is
displayed on the lower right corner of the LCD. If unsure of which destination a country belongs to, the Change
Country/0 key can be pressed to enter the three-digit country code for automatic selection of the zone. Pressing the
Enter key completes the entry of the country code and the three-digit country code will be displayed on the lower right
corner of the LCD. Refer to the section on country/city codes at the end of this manual for 3-digit codes of different
cities and countries worldwide.
International Signed (Signed For) and International Tracked (Airsure) are available as add-on services.
This service is available in stamped and metered rates. Press Enter key to switch between these two rates.
14) INTERNATIONAL STANDARD LETTER ZONE 1 (FORMERLY AIR LETTER)
Pressing this key selects and displays the cost of International Standard Letters sent to outside of Europe (Zone 1). 1 is
displayed on the lower right corner of the LCD. If unsure of which destination a country belongs to, the Change
Country/0 key can be pressed to enter the three-digit country code for automatic selection of the zone. Pressing the
Enter key completes the entry of the country code and the three-digit country code will be displayed on the lower right
corner of the LCD. Refer to the section on country/city codes at the end of this manual for 3-digit codes of different
cities and countries worldwide.
International Signed (Signed For) and International Tracked (Airsure) are available as add-on services.
This service is available in stamped and metered rates. Press Enter key to switch between these two rates.
15) INTERNATIONAL STANDARD LETTER ZONE 2 (FORMERLY AIR LETTER)
Pressing this key selects and displays the cost of International Standard Letters sent to outside of Europe (Zone 2). 2 is
displayed on the lower right corner of the LCD. If unsure of which destination a country belongs to, the Change
Country/0 key can be pressed to enter the three-digit country code for automatic selection of the zone. Pressing the
Enter key completes the entry of the country code and the three-digit country code will be displayed on the lower right
corner of the LCD. Refer to the section on country/city codes at the end of this manual for 3-digit codes of different
cities and countries worldwide.
International Signed (Signed For) and International Tracked (Airsure) are available as add-on services.
This service is available in stamped and metered rates. Press Enter key to switch between these two rates.
16) INTERNATIONAL STANDARD PRINTED PAPERS EUROPE (FORMERLY AIR PRINTED PAPERS)
Pressing this key selects and displays the cost of International Standard Printed Papers sent within Europe. First press
is for European Union Member countries while second press is for non-European Union member countries. EU or nEU
is displayed on the lower right corner of the LCD. If unsure of which destination a country belongs to, the Change
Country/0 key can be pressed to enter the three-digit country code for automatic selection of the zone. Pressing the
Enter key completes the entry of the country code and the three-digit country code will be displayed on the lower right
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