Elan TS10 Installation Manual

INSTALLATION MANUAL

TS10

10” Touch Screen

ELAN HOME SYSTEMS TS10 INSTALLATION MANUAL

Preface

Purpose of this Manual

This manual provides step-by-step installation instructions and connection examples, along with basic user information for
installation and ongoing use of the TS10. This manual is written for the installer of this equipment.

Organization

The following information is contained in this manual.

TS10 Introduction

TS10 System Design and
Installation
TS10 System Connections

TS10 Setup and Programming

Troubleshooting

Specifications

Provides an introduction to ELAN Home Systems’ TS10, along with system features including Front
panel controls, and Rear panel connections, along with a short description of each.

Provides a system design application overview and installation requirements for the TS10.

Provides a description of the TS10 system connections and direct connections from the TS10 to other
components.

Provides directions for initial TS10 incorporation into the system.

Provides troubleshooting tables to help fix common problems that may be encountered when
installing the TS10.

Provides equipment specifications for the TS10.

© ELAN Home Systems 2010 | All rights reserved.

Page 1

ELAN HOME SYSTEMS TS10 INSTALLATION MANUAL

Table of Contents

Preface ............................................................................................... 1

Purpose of this Manual ................................................................................................. 1

Organization ................................................................................................................. 1

Chapter 1: Introduction ............................................................ 3

The ELAN Story ...................................................................................... 3

TS10 Features ....................................................................................... 4

Applications .......................................................................................... 4

Application Configurations ........................................................................ 5

TS10 Controls and Display ......................................................................... 6

Front Panel Hardware .............................................................................. 7

TS10 Rear Panel Connections ..................................................................... 8

Chapter 2: System Design and Installation ..................................... 9

Planning .............................................................................................. 9

Installation ......................................................................................... 10

Pre-Wire ............................................................................................ 10

Rough-In............................................................................................ 11

Mounting Height .................................................................................. 11

Chapter 3: System Connections ................................................ 12

TS10 to PPSP Connections ...................................................................... 12

Chapter 4: Setup and Programming ........... Error! Bookmark not defined.

Troubleshooting ................................................................................... 14

Specifications ..................................................................................... 15

© ELAN Home Systems 2010 | All rights reserved.

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ELAN HOME SYSTEMS TS10 INSTALLATION MANUAL

Items in Package:

• TS10 Touchscreen

• TS10 White Trim Plate

• TS10 Quick Install Guide

• TS10 Reference Guide

• Ferrite Noise Suppressor

• #6 Wood Screws (x4)

Chapter 1: Introduction

TS10 Touchscreen is a permanently installed, hardwired interface for accessing and
controlling ELAN System Controllers and multiple sub-systems.

The TS10 features a 10” Active Matrix LCD with 800x480 resolution.

Programming for the TS10 resides in the System Controller and is accomplished using
ELAN’s configuration software.

See the ELAN configuration Reference Guide and Integration Notes for programming
and setup information for your specific system components.

The ELAN Story

Located in Lexington, KY, USA, ELAN Home Systems has designed innovative multi-room
audio/video systems since 1989. ELAN systems were the first to integrate music, intercom
and TV distribution features that used the homeowner’s stereos, televisions and telephones
to create the whole-house entertainment experience. These Systems allow people to move
from room to room, controlling centrally located equipment with ease.

ELAN’s product line includes:

• Power Amplifiers

• Multi-Zone Pre-Amps

• Intelligent Keypads

• In-Wall LCD Color Touch Panels

• Wireless LCD Color Touch Panels

• Film Interactive Touchpads

• In-Wall and In-Ceiling Speakers

• Outdoor Speakers

• A/V Controllers

• System Controllers

• Volume Controls

• Telephone-Based Intercom Controllers

• Video Switchers

• Digital Music & DVD Management Systems

• Satellite Radios

• Accessories for Home Systems Installation

© ELAN Home Systems 2010 | All rights reserved.

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ELAN HOME SYSTEMS TS10 INSTALLATION MANUAL

TS10 Features

10” Active Matrix LCD with an 800x480 High Resolution Touchscreen

Composite Video Input and Loop Output

Audible feedback to indicate a button press or system announcement

Programmed using ELAN’s configuration software

Compatible with all current ELAN System Controllers

System and sub-system feedback

Built-in speaker and microphone for messaging features

Screen saver mode that can display photos

Removable bezel with color options (white, ivory, almond, light almond, brown, and black)

Applications

Applications enable control of various sub-systems like Lighting, Security, HVAC, Media,
etc. Pro Apps add features to those that come with the System Controller

For Application configurations see the chart on page five of this manual.

© ELAN Home Systems 2010 | All rights reserved.

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ELAN HOME SYSTEMS TS10 INSTALLATION MANUAL

Unlimited in-home sources

8 Zones

256 Zones

16 Groups (Virtual, for Demo Only)

16 Groups

UPS

Application Configurations

(Subject to change without notice)

Application Included With Controller Added with Pro App

Unlimited ELAN A/V Controllers Unlimited A/V Controllers (any Brand)
Unlimited Sunfire A/V Receivers

Media

Unlimited Display Devices
1 A/V Receiver (any Brand) Unlimited A/V Receivers (any Brand)

Online Audio Content Not Available Online Music Sources

2 Thermostats 32 Thermostats

Climate

History
16 Loads or System Scenes Maximum Loads/Scenes available
Unlimited g! Viewer Keypads

Lighting

Unlimited g! Viewer Scenes
History using Graph Object
1 Partition 8 Partitions

Security

History

IP Camera 2 IP Video Streams 16 IP Video Streams

DVR Not Available Records all Cameras

1 Voicemail Box 8 Voicemail Boxes
Internal Voicemail Internal and Telephone Voicemail

Messaging

Remote Message Retrieval
Remote House Control

Irrigation

256 Zones (Virtual, for Demo Only) 256 Zones

Pool/Spa Virtual (For Demo Only) All Supported Features

Generic Serial Devices
IR Devices
Input/Output Devices

Other

E-Mail
Text-To-Speech

© ELAN Home Systems 2010 | All rights reserved.

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ELAN HOME SYSTEMS TS10 INSTALLATION MANUAL

Panel Controls and Display

9

9

5 4 3 6 7 1 2 3 4

5 6 8

8 2 1

TS10 Controls and Display

Figure 1-1: TS10 Front

Zone Power Toggle / System Off

Press to turn off or on the zone the panel is
in.

Press and hold to turn the system off.

Light Function

Press to access lighting controls.

System Information

This area displays system information, i.e. zone
selected, source selection, volume settings, etc.
Information and controls for sub-systems like
HVAC and Security are also displayed here.

Stylus

Volume Up

Sleep Mode

Press to put the TS10 into Sleep Mode, press
and hold to power the TS10 off.

When the TS10 is off, pressing will turn the
panel on.

Press to access the Main Menu Functions

Press to increase the volume in the zone.

Volume Down

Press to decrease the volume in the zone.

Mute Button

Press to mute or un-mute the audio in the zone.

© ELAN Home Systems 2010 | All rights reserved.

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ELAN HOME SYSTEMS TS10 INSTALLATION MANUAL

Front Panel Hardware

Figure 1-2: TS10 Front Panel Hardware

2

1

Mini USB Download Port

(Future firmware upgrades)

3

Speaker

3

2

Microphone

© ELAN Home Systems 2010 | All rights reserved.

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ELAN HOME SYSTEMS TS10 INSTALLATION MANUAL

Ethernet Port

1

2

3

4

TS10 Rear Panel Connections

Figure 1-3: TS10 Rear Panel Connections

5

1

2

Power Connection

16 AWG 2 Conductor

Video Input

F-Connector / RG-6 or RG-59

3

Video Loop Output

F-Connector / RG-6 or RG-59

4

75 Ohm Termination Switch

(Factory Default is TERM)

5

T568A (end to end) or T568B
(end to end)

© ELAN Home Systems 2010 | All rights reserved.

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ELAN HOME SYSTEMS TS10 INSTALLATION MANUAL

Chapter 2: System Design and Installation

Planning

Before installing the TS10, it is essential to have a detailed and accurate system design.
Talk with the homeowner to make sure all expectations and design goals are explored. The
first step to a good design is to map the system. It is advisable to mark up a copy of the
house floor plan with speaker, touchpad, touchscreen, volume control, and equipment
locations etc. Make sure that all locations are decided upon before pre-wiring commences
so that all necessary wiring and installation hardware is in place.

It is essential that ALL system components are accounted for prior to the pre-wire stage.
After establishing design goals with the homeowner, make a detailed list of all components.
Include source equipment, keypads, touchscreens, volume controls, amplifiers,
communications gear, etc. Gather up any IR remote controls that may be necessary for
final programming, or ensure that the IR codes for all equipment to be installed are
available in the ELAN configuration software.

When planning specific in-wall installation locations for LCD touchscreens, please keep the
following tips in mind:

• When properly installed, nothing should be applying contact pressure to the touchscreen
except for the operator’s finger or the stylus. If something is touching the touchscreen
window, a false signal can be generated, causing the touchscreen to respond incorrectly.

• Avoid installation in direct sunlight or strong ultraviolet light (such as grow lamps for

plants). This can degrade and discolor polyester film.

• Avoid installation over heat generating devices and/or in moist areas where condensation

can form on the polyester film. Both heat and condensed moisture can affect touchscreen
performance.

• Avoid installation next to thermostats. The touchscreen generates heat that can affect
thermostat control and readings.

• Avoid applying any foreign objects, such as adhesive labels, glue, etc. to the
touchscreen’s polyester film. This can release chemicals that can discolor the clear film.

• The touchscreen/LCD assembly should not be mounted near electronics that emit radio
frequencies or electromagnetic interference (such as CRT monitors, light dimmers, and
some power supplies).

• Do not mount the TS10 outdoors or in areas exceeding the operating temperature range
of 32° to +104°F (0° to +40°C). If the LCD display is over-heated, or its temperature
reduced below the recommended minimum, the liquid crystal polymer can be damaged
and the display image may not recover.

© ELAN Home Systems 2010 | All rights reserved.

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ELAN HOME SYSTEMS TS10 INSTALLATION MANUAL

Installation

The TS10 is designed to mount into a TS10BKT rough in bracket. The TS10BB back box
can be used in conjunction with the TS10BKT in installations where a back box is desired.
It can also be retrofitted into existing construction. See the TS10BKT and TS10BB
documentation for additional information.

When installing the TS10 in a retrofit application, the cutout dimensions are:

10.75” W X 6.15” H.

273.05 mm W X 156.21 mm H

Pre-Wire

TS10 Touchscreens require power and Ethernet connections to function correctly. Video
connections may also be required.

Control: Cat-5

Power: 2 Conductor (16 AWG)

Video: RG-6 or RG-59 Coaxial Cable

Control / Power

Run Cat-5 and 2 conductor wiring from the main equipment location (head-end) to the
location where the touchscreen will be installed. Make sure that provisions have been made
for installation of a PPSP Power Precision Panel (typically at the headend).

Alternatively, the TS10 can be powered using a PoE adapter. Refer to the PoE Integration
Note for additional details.

Video

TS10 Touchscreens have both a Video Input and a Video Loop Output for composite video
signals. Run RG-6 or RG-59 coaxial cable from the headend location (possibly a video
switcher) to the location where the touch panel will be installed. Be careful not to make
sharp bends when installing coax. F-to-RCA connectors will be necessary to adapt the RCA
composite output of the video source (or switcher) to the F-connector of the coax run. The
TS10s have female F-connectors for both Video Input and Loop Output.

When using the Loop Output to send video signals to another display be sure to set the 75
Ohm termination switch to OPEN.

Note: Maximum wire run is 330 feet (100 meters).

© ELAN Home Systems 2010 | All rights reserved.

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ELAN HOME SYSTEMS TS10 INSTALLATION MANUAL

Rough-In

Roughing-in the TS10 requires careful attention to the design plan made previously. See
System Design & Applications for a list of things to factor in to specific mounting locations
before deciding exactly where to place the unit. In order to avoid Electro-Magnetic
Interference (EMI), do not mount touchscreens close to light dimmers. Leave at least one
stud-bay open between touchscreens and dimmers (leave more space if multiple dimmers
are present). Avoid installing TS10 Touchscreens in areas that will receive direct sunlight.

Do not mount touchscreens outdoors! Corrosion will damage them. ELAN does not
warrant TS10 Touchscreens for outdoor use.

Mounting Height

The TS10 mounting height should be determined by the average height of the user. Typical
mounting height is 56-60 inches (142-152 cm) from the floor to the bottom of the cutout.
This will provide optimum viewing for the largest number of people.

Figure 2-1: TS10 Mounting Height

© ELAN Home Systems 2010 | All rights reserved.

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ELAN HOME SYSTEMS TS10 INSTALLATION MANUAL

Chapter 3: System Connections

TS10 to PPSP Connections

TS10 connection to any of the ELAN Home Controllers (HC12, HC6, etc.) is accomplished
using Ethernet connections. A single Cat5 connects the TS10 to the network. 16 AWG 2
conductor connects to the PPSP Power Precision Panel.

Each PPSP will accommodate connections for up to eight TS10s. The TS10s are powered
by a 16V power supply connected to the PPSP. Each PPSP requires its own 16V power
supply. See the PPSP Quick Install Guide for information regarding power supplies.

The TS10 sends Ethernet messages to the Home Controller. The Home Controller then
issues the proper commands for the sub-system being controlled.

Figure 3-1: TS10 Connections

© ELAN Home Systems 2010 | All rights reserved.

Page 12

ELAN HOME SYSTEMS TS10 INSTALLATION MANUAL

Chapter 4: Setup and Programming

The TS10 is automatically added to the system when it is powered up and the Ethernet
connection is made. It will automatically import the DEFAULT touchscreen settings from
the ELAN configuration software.

See the ELAN configuration Reference Guide and Integration Notes for programming
and setup information for your specific system components.

© ELAN Home Systems 2010 | All rights reserved.

Page 13

ELAN HOME SYSTEMS TS10 INSTALLATION MANUAL

Troubleshooting

Symptom Possible Cause Solution

TS10 will not power
up.

TS10 powers up but
displays
“Disconnected from
gateway.”

TS10 hard buttons
do not respond.

TS10 video does
not display.

TS10 video displays
but is blurry..

1. Power supply / PPSP connected

incorrectly.

2. Power supply not functioning.

3. AC outlet not functioning.

1. Ethernet connection has an
incorrect pinout.

2. System Controller is not powered
up or is offline.

3. TS10 has been set to a static IP
address that is incompatible.

Trim bezel is not aligned properly. Align trim bezel.

1. Video connection not made or
incorrect.

2. Video switcher not functioning
properly

3. Incorrect commands programmed
for video switcher

75 Ohm termination switch set
incorrectly.

1. Verify power supply / PPSP connections.

2. Verify power supply with a meter.

3. Verify AC outlet with meter. Reset breaker if needed.

1. Verify Cat5 pinout at both ends.

2. Verify System Controller power and Ethernet
connections.

3. Correct static IP address settings or use DHCP settings.

1. Correct connection.

2. Verify video switcher functionality

3. Verify video switcher commands

Set switch correctly

© ELAN Home Systems 2010 | All rights reserved.

Page 14

ELAN HOME SYSTEMS TS10 INSTALLATION MANUAL

Video In/Out

“F” Connections

Specifications

Viewing Angle

Operating Temperature 32°F-104°F / 0°C-40°C

Wiring Requirements Cat5, 16-18 AWG 2-wire, RG59 or RG6

Display

Type 10” High Resolution Color LCD Touchscreen

Colors 65K

Resolution 800 pixels (W) x 480 pixels (H)

Connectors

Ethernet Port

Download Port

Power

Power

DC Power Requirements

Current Draw

Dimensions (w/front bezel)

In.

mm.

Dimensions (w/o front bezel)

In.

mm.

Weight (w/o packaging)

lbs.

Kg.

45°up, 55°down, 65° left/right

RJ-45

Mini USB

2-position screw terminal

16VDC

385mA

12.00 W x 7.09 H x 2.58 D

305 W x 180 H x 66 D

11.62 W x 6.81 H x 2.28 D

295 W x 173 H x 58 D

4.1

1.86

Weight (w/packaging)

lbs.

Kg.

© ELAN Home Systems 2010 | All rights reserved.

5.25

2.38

Page 15

LIMITED WARRANTY

TS10

ELAN HOME SYSTEMS, L.L.C. (“ELAN”) warrants the HC6/HC12 System Controller
to be free from defects in materials and workmanship for the period of two years (2
years) from date of purchase. If within the applicable warranty period above
purchaser discovers that such item was not as warranted above and promptly
notifies ELAN in writing, ELAN shall repair or replace the item at the company’s
option. This warranty shall not apply (a) to equipment not manufactured by ELAN,
(b) to equipment which shall have been installed by other than an ELAN authorized
installer, (c) to installed equipment which is not installed to ELAN’s specifications,
(d) to equipment which shall have been repaired or altered by others than ELAN,
(e) to equipment which shall have been subjected to negligence, accident, or damage
by circumstances beyond ELAN’s control, including, but not limited to, lightning,
flood, electrical surge, tornado, earthquake, or other catastrophic events beyond
ELAN’s control, or to improper operation, maintenance or storage, or to other than
normal use of service. With respect to equipment sold by, but not manufactured by
ELAN, the warranty obligations of ELAN shall in all respects conform to the warranty
actually extended to ELAN by its supplier. The foregoing warranties do not cover
reimbursement for labor, transportation, removal, installation or other expenses
which may be incurred in connection with repair or replacement. Except as may be
expressly provided and authorized in writing by ELAN, ELAN shall not be subject to
any other obligations or liabilities whatsoever with respect to equipment
manufactured by ELAN or services rendered by ELAN.

THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
EXPRESSED AND IMPLIED WARRANTIES EXCEPT WARRANTIES OF TITLE,
INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE.

ATTENTION: TO OUR VALUED CONSUMERS

To ensure that consumers obtain quality pre-sale and after-sale support and service,
ELAN products are sold exclusively through authorized dealers. ELAN products are
not sold online. The warranties on ELAN products are NOT VALID if the products
have been purchased from an unauthorized dealer or an online E-tailer. To determine
if your ELAN reseller is authorized, please contact ELAN at [phone].

www.elanhomesystems.com

P/N 9901146 Rev A
11/03/10