Read Information—All the safety and operating information should be read before the appliance is operated.
Follow Information—All operating and use information should be followed.
Retain Information—The safety and operating information should be retained for future reference.
Heed Warnings—All warnings on the appliance and in the operating instructions should be heeded.
Wall Mounting—Mounting of this appliance should be done only by an authorized installer.
Ventilation—The appliances should be situated so that their location or position does not interfere with their proper ventilation.
These appliances should never be placed near or over a radiator or heat register. These appliances should not be placed in a built-in
installation such as a bookcase or cabinet that may impede the flow of air through the ventilation openings.
Non-Use Periods—Appliances that are left unattended and unused for long periods of time should be de-energized.
Power Sources—The appliances should be connected to a power supply only of the type described in the operating instruc-
tions or as marked on each appliance. If you are not sure of the type of power supply to your home, consult your authorized ELAN dealer or local power company.
Grounding or Polarization—These audio products must be connected to a grounding-type alternating-current circuit on
a dedicated circuit breaker. This is a safety feature. The green safety wire from the A.C. circuit must be connected.
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN!
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT
REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol within an equilateral triangle
is intended to alert the user to the presence of uninsulated "dangerous
voltage" within the product's enclosure that may be of sufficient
magnitude to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert
the user to the presence of important operating and maintenance
(servicing) instruction in the literature accompanying the appliance.
Water and Moisture—To reduce the risk of electric shock or fire, these appliances should not be used near water––for
example, near a bathtub, washbowl, kitchen sink, laundry tub, in a wet basement, or near a swimming pool.
Power Cord Protection—A.C.Power supply circuits should be routed by a certified electrician only, in accordance with
the NEC standards.
Telephones—Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of elec-
trical shock from lightning. Do not use a telephone to report a gas leak if the leak is in the vicinity of the ELAN electronic equipment
because of risk of fire or explosion.
Cleaning—Turn off the circuit breaker to this audio product before cleaning. Do not use liquid or aerosol cleaners. Use a damp
cloth for cleaning.
Power Lines—An outdoor antenna should be located away from power lines. When installing an outside antenna system,
extreme care should be taken to avoid touching power lines or circuits, as contact with them may be fatal.
Outdoor Antenna Grounding—If an outside antenna or cable system is connected to these audio products, be sure
the antenna or cable system is grounded so as to provide some protection against voltage surges and built-up static charges. Section
810 of the U.S. National Electrical Code, and Section 54 of the Canadian Electrical Code, provide information with respect to proper
grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to grounding electrodes, and requirements for the grounding electrode. See the
grounding diagram (right).
Overloading—Do not overload wall outlets and extension cords, as this could result in fire or electric shock.
Object and Liquid Entry—Never insert objects of any kind
through the openings of these appliances, as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. Care
should be taken so that objects do not fall and liquids are not spilled into the
appliance through openings in the enclosure.
Servicing—Do not attempt to service these appliances yourself, as open-
ing or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.
Damage Requiring Service—These appliances should be ser-
viced by qualified service personnel when:
• A power supply connection or a plug has been damaged or
• If liquid has been spilled into the appliance or objects have fallen into
the appliance or
• The appliance has been exposed to water or moisture or
• The appliance does not appear to operate normally or exhibits a marked change in performance or
• The appliance has been dropped or the enclosure damaged.
Replacement Parts—When replacement parts are required, be sure the service technician has used replacement parts
specified by the manufacturer or that have the same characteristics as the original part. Unauthorized substitutions may result in fire,
electric shock, or other hazards. The Master Control Unit battery should be replaced only after turning the power off and only by an
authorized installer.
Safety Check—Upon completion of any service or repairs to this audio product, ask the service technician to perform safety
checks to determine that the audio product is in proper operating condition.
Lightning—For added protection for these audio products during an electrical storm, or when they are left unattended and
unused for long periods of time, turn off the circuit breaker, and disconnect the antenna or cable system. This will prevent damage to
the audio products due to lightning and power-line surges.
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
Grounding
Diagram
ELECTRIC
SERVICE
EQUIPMENT
NEC - NATIONAL ELECTRICAL CODE
CEC - CANADIAN ELECTRICAL CODE
MAC24 has been registered with the Federal Communications Commission (FCC) in accordance with Parts 68 of its rules.
On the front panel of the MAC24Music & Communications Distribution Amplifier is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this number
must be given to the telephone company.
FCC Registration Number: 5J7USA-30852-MA-T
Ringer Equivalence Number (REN): 0.6B 1.1F
Load Number (LN):12B
The REN is useful in determining the quantity of devices you may connect to your telephone line and still have all those
devices ring when your number is called. In most, but not all areas, the sum of all RENs of all devices connected to one line
should not exceed five (5.0). To find out the number of devices you may connect to your line, as determined by the REN,
contact your local telephone company for the maximum REN for your calling area.
If your telephone equipment causes harm to the telephone network, the telephone company may discontinue your service
temporarily. If possible, they will notify you in advance. But, if advance notice isn’t practical, you will be notified as soon as
possible. You will be notified of your right to file a complaint with the FCC.
Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the
proper functioning of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service. If you experience trouble with this telephone equipment, please contact TECHNICAL SUPPORT
at 1-859-269-7760 for information on obtaining service or repairs. The telephone company may ask that you disconnect this
equipment from the network until the problem has been corrected or until you are sure the equipment is not malfunctioning.
If the telephone features are not functioning or are malfunctioning, switch off the circuit breaker connected to the system.
This will directly connect the telephone line with all the telephones connected to the package. Contact your dealer for
repairs.
This equipment may not be used on coin service provided by the telephone company. Connection of party lines is
subject to state tariffs. (Contact your state public utility commission for information).
This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions: (1) This device
may not cause harmful interference and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Notice
The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements. Industry Canada does not guarantee the equipment
will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be installed using an acceptable method of connection. In some
cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified
connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions
may not prevent degradation of service in some situations.
The Load Number (LN) determines the number of devices you may connect to your line. The LN sum of all devices connected to one line shall not exceed 100.
Repairs to certified equipment can only be made by your local ELAN Installer.
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the
Radio Interference Regulations of Industry Canada.
Contact TECHNICAL SUPPORT at 1-859-269-7760 for repairs to certified equipment. For On-Site Technical Support,
call 1-800-622-ELAN (3526).
To mount the MAC24 into an ELAN SW Enclosure (E18, E32/G32):
1. Remove power supply cover. Be sure not to lose
the screws once you remove them!
2. Install cable connectors into hole at bottom of the
MAC24 power supply compartment and into 3/4”
knock-out at bottom of E18 or E32 enclosure. It is
important that this be done now as access will
not be available once the MAC24 pan has been
attached to the grid. Replace power supply compartment cover when done.
3. Push ‘Snap Latch’ grommets (2) into the holes of
the MAC24 pan. Push ‘Snap Latch’ pins half-way
into grommets.
4. Hook pan to the grid from the top. See diagrams
below for installing the MAC24 into E32 and E18
enclosures. Different grill holes are used for each
enclosure.
5. Slowly swing pan into place. Metal nub and bottom hook fit into grid holes, providing additional
support.
6. Push Snap Latch pins fully into grommets to lock
the MAC24 in place.
1
Screw
Screw
Power supply compartment
2
Use 3/4” knockout at bottom of
E32/E18
enclosure
MAC24
Music & Communications
Distribution Amplifier
MAC24 power
supply compartment
Plastic cable connector
Metal cable connector
4
Nub fits into
grid hole for
additional
support
3
NOTE:
A second Snap Latch
needs to be inserted
on the other side of
the MAC24 as well
1. Remove power supply cover (be sure not to lose
the screws once you remove them!)
A cable connector should already have been
installed in the hole at bottom of the MAC24
power supply compartment and in the 3/4”
knock-out at bottom of E18 or E32 enclosure . If
not, you will need to remove the MAC24 from the
grid and follow the directions on p. 7.
2. Connect the MAC24 to a dedicated electrical circuit as shown in the diagram below.
3. Replace power supply compartment cover when
finished.
120VAC Connections
WARNING:
All 120VAC electrical connections should
be made by a licensed electrician only!
Connecting the Music Input Wall Plate to the MAC24
The Music Input Wall Plate is an in-wall preamp that
sends the audio from the homeowner’s receiver to the
MAC24. This is a LINE LEVEL input only (Tape Out).
Do Not Connect Speaker Level Audio to the
MAC24IWP as this will damage the unit!
MAC24 MAC24IWP
+12 V+12 V
SHLD/GNDGND
-12 V-12V
AUDIO LL
AUDIO RR
ELAN recommends the use
of a FIXED line level output
(Tape Out, for example)
from the receiver so that
music can be heard in every
room regardless of the
receiver’s volume setting.
Determining the Maximum Amount of Speakers and Volume Controls
w/ Override That Can Be Connected to the MAC24.
The following tables assume:
1. One ELAN MACVSO Stereo Volume Control w/ Override at an impedance match setting of 8X
per 8 ohm stereo pair.
2. One ELAN MACVMO Mono Volume Control w/ Override at an impedance match setting of 16X
per 8 ohm per mono speaker.
3. All mono speakers are distributed evenly between the MAC24’s mono speaker connections.
Number of 8 Ohm Stereo SpeakerMaximum Number of 8 Ohm
Pairs Connected to the MAC24MONO Speakers Allowed
024
120
216
312
48
54
60
Number 4 or 6 Ohm Stereo SpeakerMaximum Number of 8 Ohm
Pairs Connected to the MAC24MONO Speakers Allowed
012
19
26
33
40
Failure to comply with the
Maximum Speaker and
Override Volume Control
Specifications may cause
damage to the amplifier
and will VOID the manufacturer’s warranty.
Based on the same assumptions, the table below indicates the combinations of Stereo and
Mono speakers that can be connected to the MAC24 when using 4 or 6 Ohm speakers.
A maximum of 12 MACVSO and/or MACVMO Volume Controls with override can
be connected to the MAC24 without the use of an external +12VDC power supply.
See Adding Additional Volume Controls p. 22.
The MAC24 is designed specifically for use with ELAN MACVSO
and MACVMO Volume Controls ONLY! Failure to comply with
this specification may cause damage to the amplifier and will
VOID the manufacturer’s warranty.
All Stereo Volume Controls
(MACVSO) must be set to
8X Impedance Match.
All Mono Volume Controls
(MACVMO) must be set to
16X Impedance Match.
1. Connect an RCA stereo patch cable from the
LINE LEVEL OUTPUTS of the MAC24 to the LINE
INPUTS 1 and 2 of an ELAN Z660 Multi-Channel
Power Amplifier.
2. Press the BUS MODE button on the Z660. This
automatically routes Inputs 1 & 2 to all other Z660
Inputs. No other patch cables are necessary!
3. Connect each pair of additional speakers to a
MACVSO Stereo Volume Control w/ Override.
4. Connect the Volume Controls to the Z660.
5. Connect the MACVSO’s VC+ and VC- terminals in
parallel with all other VC+ and VC- wires of the
Volume Controls connected to the MAC24.
See Volume Control Override Connections p. 19.
Using the MAC24 Line Level Outputs to Add More Rooms of Music
Make sure to use the correct MACVSO
Impedance Match settings. See Z660
Installation Manual for details.
The MAC24 has Line Level Preamp Outputs in order to add amplification for additional speakers should
the system require more than the specified maximum (24 Mono speakers or 6 pair of stereo speakers).
1. Connect an RCA stereo patch cable from the
LINE LEVEL OUTPUTS of the MAC24 to LINE
INPUTS 1 & 2 of an ELAN Z660 Multi-channel
Power Amplifier.
2. To create additional stereo channels, connect a
stereo RCA patch cable from the Z660’s LINE
OUTPUTS 1 & 2 to LINE INPUTS 3 & 4.
3. To create mono channels, “Y” LINE OUTPUTS 1
& 2 (or 3 & 4) to additional Z660 INPUTS. Use single RCA (mono) patch cables to go from a mono
OUTPUT to a mono INPUT.
6. Connect mono speakers to MACVMO Mono
Volume Controls w/Override.
7. Connect MACVMOs to Z660 mono speaker OUT
PUTS.
8. Connect the VC+ and VC- terminals of each
Volume Control in parallel with all other VC+ and
VC- wires of the Volume Controls connected to
the MAC24.
See Volume Control Connections p. 19.
Make sure to use the correct MACVSO/
MACVMO Impedance Match settings.
See Z660 Installation Manual for details.
Using the MAC24 Line Level Outputs to Add More Rooms of Music
(continued)
When adding a combination of Stereo & Mono Speakers:
Connecting the Music Switch (MAC24MS) to the MAC24 (Optional)
Up to 4 Music Switches can be Connected to the MAC24
Music
Switch
Up to 4 Music Switches
can be either daisy-chained
or home-run back to MAC24
Music
Switch
4 Twisted Pair
CAT5 Cable
Music Switch Connections
Music Switch
+
LED
MAC24
PIN G: Shield/GND
PIN S: Mute SW+
PIN I: Mute LED
If using Music Switches on the system, it
will be necessary to reposition a shunt that
is located on the MAC24's PC Board. To
access the shunt, the top cover of the MAC24
must be removed. Make sure you are fully
grounded before removing the top cover or
touch the PC Board. A grounding wrist strap
connected to an earth ground is recommended.
1. Connect all VC+ and VC- wires in parallel as
shown below.
2. Connect VOL CONTROL OVERRIDE+ from
MAC24 to VC+ of Volume Controls.
3. Connect VOL CONTROL OVERRIDE- from
MAC24 to VC- of Volume Controls.
A maximum of 12 MACVSOs
and/or MACVMOs can be connected if using this method.
When connecting more than 12
VCs, See “Adding AdditionalVolume Controls” p. 22.
Using this relay circuit limits the number of Stereo pairs connected to the MAC24
to a maximum of 3. The circuit, however, can handle any number of Volume Controls.
3 MACVSOs and 8 MACVMOs Maximum when using this Relay Circuit!
Adding Additional Volume Controls:
1. If more than 12 Volume Controls with Override
are to be installed, this diagram shows how an
external power supply can be used to add
additionalMACVMOs and/or MACVSOs.
2. This application requires the use of a DPDT
(Double Pull Double Throw) external Relay.
Volume Control Override Connections (continued)
C45P
WH/OR to O+
GR to 0-
T568A
WH/BL to O+
BL to O-
ELAN Z027
+12VDC
Power Supply
Use one of the
following relays
or their equivalent:
The MAC24 has a built-in IR engine that allows connectivity of multiple IR receivers. This engine can
pass IR to multiple emitters in order to control multiple system sources.
To connect an ELAN IR receiver to the MAC24:
1. Connect IR Receiver to CAT5 as shown below.
2. Connect CAT5 to MAC24 as shown below.
To connect an ELAN Keypad to the MAC24:
1. Connect ELAN C45P RJ45 to Pigtail to the
MAC24 as shown below.
2. Plug RJ45 into ZPAD.
IR Receiver Connections
Connecting an ELAN Keypad (Z250, Z200, Z100/150)
It may be convenient to use ELAN standard
color codes when making these connections:
IR = WHITE/BLUE
+12V = WHITE/GREEN
GND = BROWN
MAXIMUM NUMBER OF KEYPADS
ON THIS CIRCUIT = 1!
Connecting an ELAN IR Receiver
ELAN IR
Receiver
IRT1,
IRT2,
IRC3000
IR Send
+12V
GND
White/Blue (IR)
White/Green (+12V)
White/Orange
Blue
Orange
Green
Brown (GND)
White/Brown
CAT-5
Blue
White/Blue (IR)
Orange
White/Orange
Green
White/Green (+12V)
Brown (GND)
White/Brown
MAC24
iiris+ g
GND
IR +12V
IR RECVE
TO IR
ACCESSORIES
IR SEND
Butt splice or
equivelent
ZPAD
ELAN
C45P
RJ45-to-Pigtails
Interface Cable
CAT-5
Blue
White/Blue (IR)
Orange
White/Orange
Green
White/Green (+12V)
Brown (GND)
White/Brown
The TH31SRG is an ELAN SW grid-mount module
that provides surge protection for up to 4 incoming
telephone lines as well as offering an RG31X jack for
security systems and a Quick Disconnect.
Telephone Outputs (RJ45 and 110 punchdown) provide easy expansion capabilities. The TH31SRG’s
jack are wired to a TIA T568A standard.
TH31SRG Telephone Master Hub
ELAN strongly recommends the use of two
TH31SRG Telephone Master Hubs for every MAC24
installation. Using two TH31SRGs provides the
homeowner with:
Surge Protection on both the MAC24
Telephone Input & Output. This helps protect the
MAC24 from surge ingress that can come from
the incoming telephone line or from the tele
phone extensions.
A Quick Disconnect that, in the event of
failure,removes the MAC24 from the telephone
loop without disabling the homeowner’s tele
phones.
The reason that two TH31SRGs are required to
obtain these safeguards is that the RJ31X jack on
the TH31SRG is wired in front of the surge protection circuitry. Using only one TH31SRG would provide surge protection only on Phone IN and would
disable telephone service if the Quick Disconnect
jumper cable is removed.
IF THERE IS A SECURITY SYSTEM IN THE HOME,
TWO TH31SRGs MUST BE USED.
TH31SRG Connections The
“From Telco” punchdown connector
on the TH31SRG automatically routes
Line 1 (Blue pair) to the RJ31X jack.
This would be the ELAN line.
The center pins on the RJ31X jack
are connected to the MAC24 Phone
IN. The outer pins of the RJ31X jack
connect to the MAC24 Phone OUT.
TH48 Telephone Expansion Hub
The ELAN TH48 Telephone Expansion Hub is used
to distribute the surge-protected C.O. Lines coming
from the TH31SRG to 8 telephone wall plates. If
more than 8 extensions are needed, additional
TH48s can be added to the system. The Expansion
Ports on the TH48 make this easy.
TH48 Telephone Expansion Hub
Modems, Fax Machines, Satellite & Cable
To ensure problem-free operation, any device other
than a telephone that uses the phone line to dial out
or receive data should be connected ‘in front of’ the
MAC24. Such devices include:
ELAN recommends the use of Dual Telephone Wall
Plates with the top jack wired for telephone use and
the bottom jack wired in front of the MAC24 for use
with these devices
See “Connecting Devices In Front Of The MAC24”
on page 29.
Connecting Telephone Service to the System
Model TH31SRG
110D-4
J8
Blu
110D-4
J7
Blu
RJ-45
J9
RJ-45
J10
110D-4
J1
110D-4
J2
110D-4J3110D-4
J4
110D-4
J5
110D-4
J6
BluBluBluBluBluBlu
Telephone Master Hub (Surge, RJ-31X, Disconnect)
From
Telco
Disconnect
InOut
RJ31X
RJ31X
Surge
Warning
Model TH31SRG
Telephone
Output
R
4
T
R
3
T
R
2
T
R
1
T
MAC24 to RJ31X
RJ-45 Pin Out
12345678
MAC24
Phone IN
MAC24
Phone OUT
Telephone Expansion Hub (4 lines x 8 phones)
Expansion
Ports
In
Out
Telephones
8
R
4
T
R
3
T
R
2
T
R
1
T
Whether it’s an ELAN TH31SRG or
another manufacturer’s device,
TELEPHONE LINE SURGE
PROTECTION SHOULD ALWAYS BE
INSTALLED ON THE MAC24.
Connecting Telephone Service to the System (continued)
The diagram below shows telephone service connections using 2 ELAN TH31SRGs and an ELAN
TH48 Telephone Expansion Hub.
IMPORTANT NOTE:
The RJ-45 jacks on the TH31SRG Master Hub and
TH48 Expansion Hub are wired to a TIA T568A standard. DO NOT USE ELAN C45P OR C4545 RJ45
INTERCONNECT CABLES WITH THESE DEVICES.
The pin-outs for T568A standard self-terminated
cables are shown below.
From Telephone
Company - 4 lines
From
Telco
From
Telco
CAT-5 Jumper
(Included)
Disconnect
In Out
RJ31X
Disconnect
In Out
RJ31X
Security System
Connection (RJ-31X)
Telephone Master Hub (Surge, RJ-31X, Disconnect)
Surge
Warning
Telephone Master Hub (Surge, RJ-31X, Disconnect)
Surge
Warning
Model TH31SRG
Telephone
Output
Model TH31SRG
Telephone
Output
RJ-45 wired to TIA T568A
RJ-45 Position
Color
White/Blue
Blue
White/Orange
Orange
White/Green
Green
White/Brown
Brown
5 (T)
4 (R)
3 (T)
6 (R)
1 (T)
2 (R)
7 (T)
8 (R)
Telephone Line Connections
to the TH31SRG
Brown
Line 4
{
Brown/White
Green
Line 3
{
Green/White
Orange
{
Line 2
Orange/White
Blue
{
Line 1
Blue/White
(ELAN)
TH31SRG
R
4
T
R
3
T
R
2
T
R
1
T
TH31SRG
R
4
T
R
3
T
R
2
T
}
R
1
T
Pair 1
Pair 2
Pair 3
Pair 4
See page 29
“”Connecting
Devices In
Front of the
MAC24
Can be used for additional
telephone wall plates
PR2
PR3
PR1
RTRT TRR
T
2345 768
1
R
T
R
T
R
T
R
T
PR4
4
3
2
1
MAC24 to RJ31X
RJ-45 Pin Out
1 2 3 4 5 6 7 8
PhoneINPhone
OUT
MAC24
Phone IN
MAC24
Phone OUT
MAC24
BLUE pair (Line 1) is
automatically routed
through the RJ31X jack.
This is the ‘ELAN’ line.
Connecting Telephone Service to the System (continued)
Connecting Devices ‘In Front Of’ the MAC24
To ensure problem-free operation, devices such as
Modems, Fax/Answering Machines and Cable/
Satellite boxes should be connected ‘in front of’ the
MAC24.
An Easy Way To Do It
The TH31SRG accepts up to 4 phone lines. Since
most homes do not have 4 lines, the extra punch-
down positions on the TH31SRG Output Punchdown
Connector can be used for connecting these
devices ‘in front of’ the MAC24.
In the wiring example shown below, Line 4 is not an
active telephone line. By ‘jumping’ Line 1 to Line 4
any device connected to the bottom jack of a Dual
Telephone Wall Plate would be connected directly to
the phone line before it hits the MAC24.
Security system
TelCo IN
From
Telco
From
Telco
CAT-5
InOut
RJ31X
InOut
RJ31X
PhoneINPhone
BLUE pair (Line 1) is
automatically routed
through the RJ31X jack.
This is the ‘ELAN’ line.
connection (RJ-31X)
Telephone Master Hub (Surge, RJ-31X,Disconnect)
Disconnect
Disconnect
Surge
Warning
Telephone Master Hub (Surge, RJ-31X,Disconnect)
Surge
Warning
OUT
MAC24
TH31SRG #1
ModelTH31SRG
Telephone
Output
TH31SRG #2
ModelTH31SRG
Telephone
Output
Expansion
Expansion
Ports
Ports
In
In
Out
Out
R
4
T
R
3
T
R
2
T
R
1
T
R
4
T
R
3
T
R
2
T
}
R
1
T
Can be used for additional
telephone wall plates
TH48 Telephone Expansion Hub
Telephone Expansion Hub (4 lines x 8 phones)
Telephones
R
4
T
R
3
T
R
2
T
R
1
T
R
T
R
T
R
T
R
T
Jump Line 1 R & T
to an unused line
(Line 4 shown here
1. Use 22/24 AWG , 8 conductor, 4 twisted pair
shielded cable w/ drain between the MAC24
and the Door Station location(s).
2. Connect the Drain wire to SHLD/GND position on
the MAC24.
3. Connect DB-/DB+, MIC-/MIC+, SPKR-/SPKR+,
and L-/L+ (DS1550 /DCSC2000 only) as shown
in the diagram below.
4. Test functions and make adjustments as shown
below.
Connecting an ELAN DS1500/DS1550/DSC2000 Door Station to the MAC24
DSC2000 ONLY
DSC2000
Doorbell Button
See, p. 32.Gaining Access to the MAC24 PC Board
INSTALLATION TIP:
The Door Speaker and Door Microphone
levels can be adjusted by repositioning
2 shunts on the MAC24 PC Board. To
gain access to the shunts, the top cover
of the MAC24 must be removed. Make
sure you are fully grounded before
removing cover or touching the PC Board.
A wrist strap connected to an earth ground
is recommended. See p. 32 for cover
removal instructions.
1. The MAC24 provides two distinct door chimes:
a 3-note chime for Door Station 1 and a 2-note
chime for Door Station 2.
2. Although only 2 conductors are required to con
nect a second doorbell button, using a 4 twistedpair shielded wire with drain permits an upgrade
to a second Door Station if desired in the future.
Connecting Two Door Stations
1. The MAC24 provides two distinct door chimes:
A 3-note chime for Door Station 1 and a 2-note
chime for Door Station 2. It does not, however,
provide for independent access to the Door
Stations. Pressing #,3 on a telephone will connect
you to both Door Stations. Pressing #,3,0 will
activate both door latches (if connected).
2. When connecting two ELAN Door Stations the
Doorbell, Latch and Microphone connections are
wired in parallel; the Speakers are wired in series.
2. Remove the screw located to the right of the
two Line Level Output jacks.
3. Remove the four screws located on the front
cover of the MAC24.
4. Remove both Multi-Pin Connectors.
5. Carefully ease off the MAC24’s cover from the
bottom, making sure not to bend or break the
Line Level Output RCA Jack.
You MUST be fully grounded before
accessing the MAC24 PC Board. ELAN
recommends the use of a grounding
wrist strap anchored to an earth ground.
5. Troubleshooting
This section details the procedures necessary to troubleshoot problems that may arise when
installing or operating the MAC24. After following these procedures to their conclusion, call
ELAN Tech Support at (800) 622-3526 From the Jobsite if unable to remedy the situation.
These procedures include:
Gaining Access to the MAC24 PC Board
Troubleshooting Audio, Telephone and Door Station
Gaining Access to the MAC24 PC Board
NOTE:
Connectors MUST be Removed
in Order to Remove Front Plate.
Remove
Screws
Remove
Connectors
Door Speaker
Configuration
Jumper
LO HI
EPROM
DSPK
GAIN
Line Level Output
RCA Jacks
Remove
Screws
J4
MUTE SW
No SW
LO HI
MIC
GAIN
MUTE
Config
Note:
The Music Switch LED
still toggles on and off
when a Mute Switch is
connected to the unit
even though the mute
function is disabled
when the shunt is in
the "NO SW" position.
J19
.
J2
Mute Switch
Configurations
Jumper
Door Microphone
Configurations
Jumper
DO NOT REMOVE OR
DISCONNECT while
system is powered up,
as this will cause severe
damage to the MAC24.
1. Confirm that the audio source and the RCA
patch cord between audio source & the
Music Input Wallplate are good.
2. Be sure that Volume Controls are turned up
and that the Music Switch, if being used, is
on (LED=Green).
3. Confirm that the Input Level Adjustment pot
on the Music Input Wallplate is turned up.
4. Check for +/- 12 VDC present at the Music
Input Wallplate and verify L & R audio wires
are connected properly. If not, check the
fuses with a meter. Replace with 4A slow
blow fuses only.
5. See Mute Switch Jumper Configuration diagram and confirm that the jumper is in the
proper position.
6. Cycle power to the ADA by going to the
main electrical circuit panel and turning the
appropriate breaker off, waiting 30 seconds, then turning back on.
If, after trying all of the above, the problem
persists, call ELAN Technical Support FROMTHE JOB SITE for assistance.
t
• Music Switch is turned off.
• Mute Switch Configuration
jumper inside MAC24 is in
the wrong position.
• Mis-wired Music Input
Wallplate.
• Fuses are blown.
SymptomPossible CausePossible Solution
MAC24 Audio Distribution Amplifier Reference Voltages
Between MAC24 Pins:
+12V (+) and SHLD/GND (G)
-12V (-) and SHLD/GND (G)
PHONE OUT TIP (to) and PHONE OUT RING (ro)
VOL CONT OVERRIDE+ (O+) and VOL CONT
DB1+(d1) or DB2+ (d2)
and DOORBELL COMMON (C)
LATCH+ (l+) and LATCH- (l-)
MIC+ (m+) and MIC- (m-)
SPEAKER+ (s+) AND SPEAKER- (s-)
IR+12V (I+) and GND (g)
MUTE SW+ (S) and SHLD/GND (G)
Voltage Should Read:
+12 VDC
-12 VDC
+24 VDC
12 VDC between O+ and O-
only when Page/DB is active
O+ will always read +12 VDC
to any Ground except O-
1. Be sure that all Volume Controls are turned
up.
2. Be sure that the Page Volume Adjustment
pot on the front of the MAC24 is turned up
(clockwise).
3. Confirm that Paging Audio is not being
heard in all rooms and from all telephones.
If this is not the case, you may have a miswired telephone jack, a faulty or incompatible telephone, or a mis-wired Volume
Control w/ Override.
4. Verify that you are getting the System Dial
Tone and press #,7 to page. If still unsuccessful, connect a single-line, corded,
touch-tone telephone or butt set directly to
the ADA Phone Out pins (“to” and “ro”) and
try paging again. This bypasses any
potential wiring problem occurring after the
ADA.
If, after trying all of the above, the problem
persists, call ELAN Technical Support FROMTHE JOB SITE for assistance.
• Mis-wired telephone jack
• Mis-wired Override
Volume Control
• Not using touch-tone telephone
• Telephone incompatibility
AUDIO
No Doorbell
1. Be sure that Volume Controls are turned up.
2. Be sure that the Doorbell Volume
Adjustment pot on the front of the MAC24
is turned up (clockwise).
3. With a piece of wire, paper clip, etc., short
together the doorbell pins (DB+ and
Common) on the MAC24. This bypasses
any potential wiring or doorbell button
problems. If the music mutes and the
doorchime is heard, you may have a faulty
doorbell button or wiring.
If, after trying all of the above, the problem
persists, call ELAN Technical Support FROMTHE JOB SITE for assistance.
• Bad, stuck or mis-wired
Doorbell button
• Doorbell level turned
down
Paging audio drops out
1. Turn down the Page Volume Adjustment
pot on the front of the MAC24 to a very low
level (counter clockwise). Confirm that
page no longer drops out, and slowly
increase the level (clockwise) until you
reach an acceptable volume without the
page dropping out.
2. If page still drops out, check the VC+/VCconnections at all Volume Controls that
have the Override feature (a process of
elimination, i.e. removing the VC+/VCwires from each Volume Control one by
one, may quickly lead you to the culprit).
If, after trying all of the above, the problem
persists, call ELAN Technical Support FROMTHE JOB SITE for assistance.
Music is distorting
1. Make sure you are feeding only a line level
audio output (not speaker level!) to the
Music Input Wallplate. Turn down the input
level adjustment on Music Input Wallplate.
2. If music still distorts, one or more volume
controls may be mis-wired or defective. To
verify, remove all volume controls from the
MAC24. Using an ohm meter on the disconnected wires coming back from the volume control to the MAC24, check to see
that the impedance between the L+ and L-,
and R+ and R- of all pairs of wires equals 6
to 9 ohms.
If, after trying all of the above, the problem
persists, call ELAN Technical Support FROMTHE JOB SITE for assistance.
• MAC24WP Music Input
Wallplate level is too high
• One or more Volume
Controls may be miswired or defective
Music is cutting out
1. Make sure you are feeding only a line level
audio output (not speaker level!) to the
Music Input Wallplate. Turn down the input
level adjustment on Music Input Wallplate.
2. Confirm that Mute Switch Configuration
jumper is in the correct position
3. Be sure you have not exceeded the maximum recommended speaker and volume
control limits outlined in this manual. Be
sure you are using only the specified ELAN
Volume Controls (MACVSO or MACVMO).
4. Remove all volume controls from the
MAC24. Using an ohm meter on the disconnected wires coming back from the volume control to the MAC24, check to see
that the impedance between L+ and L-,
and R+ and R- of all pairs of wires equals 6
to 9 ohms.
If, after trying all of the above, the problem
persists, call ELAN Technical Support FROMTHE JOB SITE for assistance.
• MAC24WP Music Input
Wallplate level is too high
• Mute Switch jumpers in
wrong position
• MAC24 is overloaded and
going into thermal shutdown
No Dial Tone (neither
ELAN system dial tone
or C.O. dial tone present)
1. Confirm that dial tone is not present on any
of the phones in the house.
2. Verify that +24VDC (+/- 4) is present
between MAC24 phone out pins “to” and
“ro”.
3. Disconnect the incoming phone line from
the MAC24 (pins “ti” and “ri”). Connect a
single-line, corded, touch-tone telephone
or butt set directly to the MAC24 Phone
Out pins (“to” and “ro”) and try paging
again. This bypasses any potential wiring
problem occurring after the MAC24.
If, after trying all of the above, the problem
persists, call ELAN Technical Support FROMTHE JOB SITE for assistance.
• Mis-wired telephone jacks
• Mis-wire between MAC24
and punchdown block
Unable to dial out or no
ring in
1. Verify that phone(s) is not set on “pulse”.
2. Verify that the problem is not specific to a
particular telephone.
3. Verify that C.O. service is active (if an RJ-31
jack was installed, unplug the ELAN line
and connect a phone or butt set directly to
the jack. If no RJ-31 jack was installed,
disconnect the incoming phone line from
the ELAN Phone In pins (“ti” and “ri”) and
connect a phone or butt set directly to the
incoming line). Try dialing out/in.
4. Once C.O. Service is verified, reconnect the
incoming line to the MAC24 Phone In pins
(“ti” and “ri”), then connect a single-line,
corded, touch-tone telephone or butt set
directly to the MAC24 Phone Out pins (“to”
and “ro”), verify system dial tone and try
dialing out/in. This bypasses any potential
wiring problem occurring after the MAC24.
5. A possible cause of ‘no ring in’ is that the
number of phones in the house has
exceeded the Ringer Equivalency voltage
provided by the telephone company. To
verify, unplug all but one telephone and
have someone dial in. If the phone rings,
check the Ringer Equivalency Number
(REN) of all the phones in house (the FCC
requires that this number be listed on all
telephones). If the total REN exceeds 5.0
(including a REN of 0.6 for the YHN system),
this may be the cause of your ‘no ring in’.
If, after trying all of the above, the problem
persists, call ELAN Technical Support FROMTHE JOB SITE for assistance.
No ELAN Telephone
features or cannot
break ELAN dial tone
1. Verify system dial tone.
2. Verify that phone is not set to “pulse”.
3. Be sure you are using the correct key
sequence to initiate the desired feature
(see Telephone Quick Reference Guide
immediately following the index).
4. Try another touch-tone telephone.
If, after trying all of the above, the problem
persists, call ELAN Technical Support FROMTHE JOB SITE for assistance.
• Non touch-tone phone
• Incorrect key sequence
• Telephone incompatibility
Phones ring once, then
stop, or, phones ring,
pick up, no one there
1. Call your local phone company and find out
the value of the ‘Loop Current’ being sent
to the home. The system requires a minimum Loop Current of 18mA
ELAN HOME SYSTEMS L.L.C. ("ELAN") warrants the MAC24 and the MAC24IWP to be free from defects in
materials and workmanship for the period of Two Years (2 Years) from date of purchase. If within the applicable
warranty period above purchaser discovers that such item was not as warranted above and promptly notifies
ELAN in writing, ELAN shall repair or replace the item at the company's option. This warranty shall not apply
(a) to equipment not manufactured by ELAN, (b) to equipment which shall have been installed by other than an
ELAN authorized installer, (c) to installed equipment which is not installed to ELAN's specifications, (d) to equipment which shall have been repaired or altered by others than ELAN, (e) to equipment which shall have been
subjected to negligence, accident, or damage by circumstances beyond ELAN's control, including, but not
limited to, lightning, flood, electrical surge, tornado, earthquake, or other catastrophic events beyond ELAN's
control, or to improper operation, maintenance or storage, or to other than normal use of service. With respect
to equipment sold by, but not manufactured by ELAN, the warranty obligations of ELAN shall in all respects
conform to the warranty actually extended to ELAN by its supplier. The foregoing warranties do not cover
reimbursement for labor, transportation, removal, installation or other expenses which may be incurred in connection with repair or replacement.
Except as may be expressly provided and authorized in writing by ELAN, ELAN shall not be subject to any other
obligations or liabilities whatsoever with respect to equipment manufactured by ELAN or services rendered by
ELAN.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESSED AND IMPLIED
WARRANTIES EXCEPT WARRANTIES OF TITLE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
ATTENTION: TO OUR VALUED CONSUMERS
To ensure that consumers obtain quality pre-sale and after-sale support and service, ELAN Home
Systems products are sold exclusively through authorized dealers. ELAN products are not sold online. The warranties on ELAN products are NOT VALID if the products have been purchased
from an unauthorized dealer or an online E-tailer. To determine if your ELAN reseller is
authorized, please call ELAN Home Systems at (859) 269-7760.