This manual provides step-by-step installation instructions and connection examples, along with basic user information for installation and
ongoing use of the ELAN gMV88. This manual is written for the installer of this gMV88 UltraMatrix Switcher.
Please see the software tutorial and Help file for programming information.
These can be found at www.elanhomesystems.com.
Organization
The following information is contained in this manual.
Safety Information
gMV88 Introduction
gMV88 System Design
Overview
gMV88 Connections
Troubleshooting
Provides a comprehensive list of safety practices and procedures allowing for the safe installation
and operation of ELAN gMV88 UltraMatrix Switcher.
Provides an introduction to ELAN’ gMV88 UltraMatrix Switcher, along with system features to
include Front and Rear panel controls, indicators and connections, along with a short description of
each.
Provides a system design application overview of the gMV88 UltraMatrix Switcher for use in audio,
video and automation applications.
Provides a description of the gMV88 UltraMatrix Switcher system connections to connections made
with an ELAN gSC series system controller.
Provides troubleshooting tables to help x common discrepancies that may be associated with the
gMV88 UltraMatrix Switcher.
7. Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers,
stoves or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type
plug. A polarized plug has two blades with one wider than the other. A
grounding-type plug has two blades and a third grounding prong. The wide
blade or the third prong is provided for your safety. If the provided plug
does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
10. Protect the power cord from being walked on or pinched,
particularly at plugs, convenience receptacles and the point where
they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
WARNING: To reduce the risk of fire or electric shock,
do not expose this apparatus to rain or moisture.
The lightning flash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the
presence of uninsulated “dangerous voltage” within
the product’s enclosure that may be of sufficient
magnitude to constitute a risk of electric shock
to persons.
The exclamation point within an equilateral triangle
is intended to alert the user to the presence of
important operating and maintenance (servicing)
instructions in the literature accompanying
the product.
FCC Required Text:
NOTE: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses,
and can radiate, radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
— Reorient or relocate the receiving antenna.
12. Use only with the cart, stand the
cart/apparatus combination to avoid
injury from tip-over.
13. Unplug this apparatus during lightning storms
or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required
when the apparatus has been damaged in any way, such as power supply
cord or plug is damaged, liquid has been spilled or objects have fallen into
the apparatus, the apparatus has been exposed to rain or moisture, does
not operate normally, or has been dropped.
15. Do not expose this apparatus to dripping or splashing and ensure that
no objects filled with liquids, such as vases, are placed on the apparatus.
16. To completely disconnect this apparatus from the AC Mains, disconnect
the power supply cord plug from the AC receptacle.
17. The power supply cord (sometimes referred to as the “Mains Plug”) is
used as the disconnect device and shall remain accessible and operable at
all times.
18. Open flame sources, such as lighted candles, should NOT be placed on
the apparatus.
19. Protective earthing terminal. The apparatus should
be connected to a mains socket outlet with a protective
earthing connection.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
— Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
20. Protective earthing terminal. The apparatus should be connected to a
mains socket outlet with a protective earthing connection.
The gMV88 UltraMatrix is the culmination of years of ELAN experience in the design and perfection of multi-zone audio and video switching.
Incorporating the features and reliability that has made ELAN the fastest-growing manufacturer of multi-room A/V products, the UltraMatrix series
of switches are ELAN’s most powerful and flexible multi-source/multi-zone controllers to date. Each UltraMatrix switcher seamlessly blends HDMI
routing along with full audio distribution. In fact, the UltraMatrix switchers provide more options for audio distribution than any previous product.
UltraMatrix switchers work exclusively on the ELAN g! control network.
This unit has been designed with ultimate flexibility in mind. In addition to the analog, optical digital and coaxial digital audio inputs each UltraMatrix switcher allows the audio from HDMI inputs and the Audio Return Path (ARP) of each HDBaseT output to be easily routed to zone outputs. Zone
outputs include analog, coaxial digital, HDBaseT and HDMI. The ELAN UltraMatrix switchers have an extensive feature set that is covered in detail in
the UltraMatrix Designers Guide and the ELAN gMV Configurator Training Guide.
The ELAN Story
Located in Petaluma, CA, USA, ELAN is a part of Core Brands, LLC a Nortek Company. Sister companies within Core Brands include Niles, Xantech
and Panamax/Furman. You may see references in this document to products from those brands. ELAN has designed innovative multi-room audio/
video systems since 1989. ELAN systems were the first to integrate music, intercom and TV distribution features that used the homeowner’s stereos,
televisions and telephones to create the whole-house entertainment experience. These Systems allow people to move from room to room, controlling
centrally located equipment with ease.
Video Switching for small to medium sized projects
• Analog, Optical & Coaxial SPDIF Inputs
Connect virtually any source
• Analog & Coaxial SPDIF Outputs
Connect power amplifiers or surround sound receivers
• HDMI Audio Decoupling
Audio from video sources may be routed to audio only zones
• HDMI & HDBaseT Mirrored Outputs
Two displays may be connected to any video output
• Lip Sync Adjustment
Digital delay may be added to any source or zone output in any combination up to 170ms
• Analog Output Flexibility
Analog outputs may be configured for stereo, dual mono, dual left or dual right
Included In Box
• Zone Grouping Flexibility
Zones may be members of Whole House Music, Area Groups or permanently Grouped
• Designed For Use With The ELAN HDRE and HDRS HDBaseT Decoders
The UltraMatrix Switchers were developed in conjunction with the HDRE and HDRS HDBaseT receivers to
maximize performance
• Much, Much More
The list of UltraMatrix features is so large we had to create its own document. Visit the ELAN website to
download the latest copy of the UltraMatrix Designers Guide
This device compl ies with part 15 of the FCC Rules.
SW-1
DB-1
DB-1V+V+
DB-2
6
Operation is subject to the fol lowing tw o conditions :
(1) this device may no t cause ha rmful interference and
(2) this device must a ccept any interfe rence received,
DB-2
SW-2
including interferen ce that m ay cause undesi red operation .
CAN ICES-3 (B)/NMB-3(B)
TCP/IP
5
15
6
7
14
15
Item Function See Page
12345678
ETHERNET
RS-232
HDMI
ARP41
HDBASET
IR
OUT
IR
IN
8
16
8
16
ARP42
17 18 1925 26 27 28 2931 32
21 22 23 24
7
VIDEO OUTPUTS
ARP43
ARP44
ARP45
33 34 35 36 37 38 39
17 18 1921 22 23 24
25 26 27 28 29
MAIN POWER
8
Item Function See Page
ARP46
31 32
120 / 240V
50 / 60Hz / 3A
9
18
17
16
ARP47
15
ARP48
14
13
12
11
10
1 HDMI Input (typ. of 8) 9
HDMI source inputs
2 Analog Audio Input (typ. of 16) 9
Stereo analog source inputs
3 Analog Zone Audio Output (typ. of 16) 10Connect to system amplifier. Outputs may be
configured as fixed or variable.
4 RS-232 12
Control and update connection
5 TCP/IP 12
Control connection
6 Control connection 12
Contact trigger inputs – For Future Use
7 Optical SPDIF Input (typ. of 8) 9
Optical digital source inputs
8 Main Power Switch 12
Master power disconnect for chassis
9 IEC Power Cord Connection 12Connect IEC standard power cords 120v-240v
10 Coaxial SPDIF Output (typ. of 16) 10
Coaxial digital source output
11 Coaxial SPDIF Input (typ. of 16) 9
Coaxial digital source inputs
12 HDBaseT output status (typ. of 8) 17
Provides visual feedback of HDBaseT output status
13 IR In (typ. of 8) 11
Zone specific IR input
14 IR Output (typ. of 8) 11
Zone specific IR return
15 HDBaseT Output (typ. of 8) 11
HDBaseT zone output – mirrors HDMI
Returns ARP signal
This UltraMatrix switch can accommodate
most common audio / video wired signals.
HDMI (1) – The UltraMatrix switcher can separate digital audio imbedded
in the HDMI connection and route it to both analog and digital zone outputs. HDMI sources are connected to one of the HDMI Input connectors.
Thisdevicecomplieswith part15 of the FCC Rules.
Operation is subjecttothefollowing two conditions:
(1) this device may notcause harmful interference and
(2) this device mustaccept anyinterference received,
includinginterferencethat may cause undesired operation.
8
17 18 1925 26 27 28 2931 32
21 22 23 24
16
8
16
33 34 35 36 37 38 39
17 18 1921 22 23 24
25 26 27 28 29
MAIN POWER
Figure 1-X6 Connecting an Optical Digital Audio source
Operation is subjecttothefollowing two cond itions:
(1) this device may notcause harmful interference and
(2) this device mustaccept anyinterference received,
Figure 1-X7 Connecting Page/Door Chime audio
16
5
6
13
14
5
6
31 32
33 34 35 36
17 18 19
25 26 27 28 29
MAIN POWER
When the source is configured for 2-ch audio output the
UltraMatrix switcher will route the signal to both digital and analog
outputs. Multi-channel signals cannot be routed to analog outputs.
If both multi-channel and 2-ch signals are required the source must
7
be bi-wired and both connections configured as unique sources in
15
g! Configurator.
7
Analog (2) – Analog inputs on the UltraMatrix switchers are used in pairs.
If you have a mono source make sure to connect it to both the left and right
inputs. Analog inputs may be routed to any analog or digital output. When
paging/door chime are enabled in the ELAN g!Configuration Software for
distribution over the whole house audio speakers analog input 16 used.
Optical SPDIF (7) – Digital inputs are available for routing to both analog
and digital outputs.
When paging/door chime are enabled in the ELAN g!Configuration Software for distribution over the whole house audio speakers analog input
16 used.
5
6
7
8
13
14
15
5
6
16
7
8
1718 192526272829
212223 24
SOURCE
13
14
15
16
Figure 1-X8 Connecting a Coaxial Digital Audio source
Coaxial SPDIF (11) – Digital inputs are available for routing to both
analog and digital outputs.
It is generally preferred that Audio Only sources are connected digitally
as digital signals present no compromises to signal routing. Connected
digital sources should be configured for 2 CH PCM output to assure full
compatibility.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference and
(2) this device must accept any interference received,
including interference that may cause undesired operation.
Figure 1 X11 Connecting an Analog Audio Zone Output
HDMI
ARP41
ARP42
HDBASET
IR
OUT
IR
IN
8
17 18
21 22
16
8
Basic Outputs
HDBaseT (15) – HDBaseT outputs combine HDMI, digital audio,
bi-directional serial, bi-directional IR, 10/100 Ethernet and ARP signals
along with voltage to power the HDRE onto a single Cat5e/6/7 wire.
The HDBaseT standard allows wiring lengths up to 100m (328’), although
the use of ARP reduces the maximum wire length by 15m (50’).
Terminate wiring with T568B RJ45 connectors rated for the type
of wiring you have run. Test all terminations prior to connecting to
the UltraMatrix switcher.
HDMI (16) – The UltraMatrix switcher features mirrored HDMI and HDBaseT outputs. Advanced EDID management allows both of these outputs to
be active at the same time. Connect the HDMI output to a monitor using
appropriate quality HDMI cables.
NOTE: When connecting displays to both the HDMI and HDBaseT outputs
the audio EDID information will always be read from the device connected
to the HDMI output and the video EDID information will always be read
from the device connected to the HDBaseT receiver HDMI output.
Analog* (3) – Analog outputs are connected to amplifiers and may be
ARP44
ARP45
configured as stereo, dual mono, dual left channel or dual right chanel.
They may be grouped in various configurations (see Zone Grouping
Options on page 15)
21
MAIN POWER
8
17 18 1925 26 27 28 29
21 22 23 24
16
8
16
.
33 34 35 36 37 38 39
17 18 1921 22 23 24
25 26 27 28 29
MAIN POWER
31 32
31 32
DVD
DVR
LD
MD
CD
L R DIGITAL
Figure 1 X12 Connecting an Analog Audio Zone Output
Coaxial SPDIF* † (10) – Digital outputs generally connect to surround
sound receivers.
* Only 2-ch PCM digital audio signals may be routed to the analog
AVR
outputs. Multi-channel digital signals cannot be converted for use
on analog outputs. Multi-channel digital audio signals may be routed
without compromise to digital and HDMI outputs.
Page 12
ELAN
VIDEO OUTPUTS
FIGURE 1-X13
12345678
VIDEO OUTPUTS
FIGURE 1-X14
5 - GND
ARP46
ARP47
ARP48
AV / SOURCE
FIGURE 1-X16
678
6
7
8
1718192526272829
3132
21222324
ARP41
ARP42
ARP43
ARP44
ARP45
ARP46
ARP47
ARP48
ETHERNET
RS-232
HDMI
HDBASET
IR
IN
IR
OUT
12345678
VIDEO OUTPUTS
FIGURE 1-X15
gSC10
TIP - SIGNAL
RING - GROUND
gMV88 INSTALLATION MANUAL
678
When analog inputs are routed to digital outputs the digital output
ETHERNET
RS-232
HDMI
HDBASET
IR
OUT
IR
IN
and an analog output mirror each other
Digital Mirrors Analog
Output # Output #
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
12345678
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
ETHERNET SWITCH
ARP41
ARP42
ARP43
ARP44
ARP45
ARP46
ARP47
ARP48
Figure 1 X13 Connecting an Ethernet jumper to the HDBaseT
(Zone 2 showed for example)
† Digital zone outputs configured to access analog inputs create a
mirrored digital and analog output situation. The g! configuration software
will manage the situation and you can refer to this chart to make sure that
you do not mis-connect an output.
When Digital outputs are configured to mirror Analog outputs the output
level becomes variable and matches the output level of the analog outputs.
HDBaseT Disribution Connections
Ethernet (18) – Each zone output has a connection for 10/100 Ethernet.
Connection to an Ethernet switch should be done with appropriately rated
cable and need only be made if you are going to utilize Ethernet at the
destination room for a Smart TV, game station, media player or the like.
Ethernet signal distribution over HDBaseT requires use of the ELAN HDRE
as the HDBaseT receiver.
Serial (17) – Industry standard DB9 connectors are used to connect g!
ETHERNET
78
RS-232
HDMI
8900597
ARP41
ARP42
ARP43
ARP44
ARP45
ARP46
HDBASET
IR
OUT
IR
IN
ARP47
ARP48
1 2 3 4
gSC10
5 6 7 8
Figure 1 X14 Connecting Serial to the HDBaseT output (Zone 2
showed for example)
serial control signals to equipment at the destination room at baud rates
from the g! controller output to the zone specific serial connector.
5 4 3 2 1
9 8 7 6
Pin definitions
1 - No Connect
6 - No Connect
2 - TX
3 - RX
4 - No Connect
7 - No Connect
8 - No Connect
9 - No Connect
Serial RS-232 connector pin-out
IR In (14) – IR inputs are zone specific and are generally connected to g!
controller IR outputs with a 1/8” (3.5mm) mono mini to 1/8” mono mini
cable. Use this connection to operate monitors and sources in the destination room. g! controllers allow many sources to be connected to the same
IR output, so as long as you do not have duplicate devices in the destination room you will have no problem operating several IR devices with one
Figure 1 X15 Connecting IR to the HDBaseT output (Zone 2
showed for example)
connection using an IR connecting block like the Xantech 789-44 on the IR
output of the HDRE or HDRS.
IR output (15) – zone specific outputs provide access to IR signals
generated in the destination room. Unless you have connected an IR
receiver to the HDRE HDBaseT receiver to control a centrally located
g1 OSD interface it is unlikely you will utilize these connections. If you have
Figure 1 X16 Connecting HDRE to gMV with HDBST, and IR Out on
GMV connected to g1 Input.
This device complies with part 15 of the FCC Rules.
TCP/IP
RS-232
8900597
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference and
(2) this device must accept any interference received,
SW-1
DB-1
DB-1V+V+
DB-2
DB-2
SW-2
including interference that may cause undesired operation.
CAN ICES-3 (B)/NMB-3(B)
16
1 2 3 4
17 18 1921 22 23 24
25 26 27 28 29
gSC10
5 6 7 8
Figure 1 X17 Connecting Serial to the UltraMatrix RS-232 connector.
This device complies with part 15 of the FCC Rules.
Operation is subject to thefollowing two conditions:
(1) this device may not cause harmful interference and
(2) this device must accept any interference received,
SW-2
including interference that may cause undesired operation.
CAN ICES-3 (B)/NMB-3(B)
21222324
16
8
16
ETHERNET SWITCH
33343536373839
17181921222324
2526272829
Figure 1 X18 Connecting an Ethernet jumper to the TCP/IP port
MAIN POWER
MAIN POWER
3132
31 32
Other Connections
RS-232 Port (4) – Control and Update port. For ERP compliant
installations use the serial port for control. Use ELAN part no. 8900597
to connect a CAT-5 cable directly from the g! controller. Connection along
with g!Tools is also used to update the firmware on the UltraMatrix
controller. You should only update firmware at the direction of
ELAN Technical Support or a specific Technical Bulletin from ELAN.
TCP/IP (5) – Control port. Connect to the Ethernet switch.
Chassis control over TCP/IP is possible. Connect the UltraMatrix
to an available port on your Ethernet switch.
NOTE: The gMV88 meets European (ERP) standby power requirements.
The ERP circuit monitors the TCP/IP and RS-232 ports for communication with the g! controller and after 10 minutes of no communication
will place the chassis in a low power consumption mode. In this mode
the RS-232 connection is still active, but the TCP/IP connection is not.
The only way to wake the unit up from low power consumption mode is
to send it a serial command over the RS-232 port or to cycle main power.
When using the TCP/IP port to control the UltraMatrix chassis it is recommended that you do not turn the power on to the UltraMatrix until the
g! controller has also been powered up.
This device c omplie s wit
Opera tion is sub ject to th
(1) this device may not c
(2) this device mu st acce
SW-2
inclu ding interf erence th
CAN ICES -3 (B)/NMB-3 (B)
Contact Triggers (6) – These connections are reserved for Future Use.
Main Power Switch (9) – Switching to OFF completely powers down the
chassis. Make all system connections with the Main Power Switch in the
OFF position. Switching to ON turns on the UltraMatrix chassis and illuminates the blue power LED (D) on the front panel. Power down system
amplifiers before powering down the UltraMatrix switcher.
Page 14
ELAN
gMV88 INSTALLATION MANUAL
EDID Table
The UltraMatrix switchers utilize a table format to manage source and display EDID’s. EDID’s tell the source what video and audio format to output.
Each source has a table and the capabilities of each display that the source may be routed to is included in the table. Once populated, the EDID table
will direct the source to output the highest performance format that all displays and the source are compatible with. To assist with programming and
troubleshooting EDID worksheets for video and audio are provided below.
Fill in your devices and their capabilities. You may have to do a little digging to find the information you need for each device. The highest common
resolution is what all displays with access to the source will be sent. Displays not compatible with the resolution may not display an image.
The UltraMatrix switchers utilize a table format to manage source and display EDID’s. EDID’s tell the source what video and audio format to output.
Each source has a table and the capabilities of each display that the source may be routed to is included in the table. Once populated, the EDID table
will direct the source to output the highest performance format that all displays and the source are compatible with. To assist with programming and
troubleshooting EDID worksheets for video and audio are provided below.
Fill in your devices and their capabilities. You may have to do a little digging to find the information you need for each device. The highest common
format is what all HDMI/HDBaseT outputs with access to the source will be sent. Displays & AVR’s not compatible with the format may not play
sound.
The UltraMatrix family of switchers have a vast number of features with
their own potential benefits to the end user. The description of features
and the design requirements of each feature is covered in-depth in the
UltraMatrix Designers Guide. Covered in this manual are just the features
that affect the wiring of an UltraMatrix chassis.
Due to the vast number of possible UltraMatrix connections it is strongly
recommended that you do not attempt to wire the chassis without a
complete one-line document created by the system engineer.
The following examples will provide a connection reference for the many
of the configurations you are likely to see.
HDMI Audio Decoupling – The sound from HDMI inputs may be used
as a source in audio only zones
HDMI & HDBaseT Mirrored Outputs – Advanced circuitry allows the
UltraMatrix switchers to output HDMI signals simultaneously on both the
HDMI and HDBaseT connections of each zone.
Audio Return Program (ARP) – HDBaseT provides a digital PCM
audio return channel on each output. ELAN’s implementation of this
channel is unique and referred to as Audio Return Program (ARP).
ARP utilizes separate inputs on the HDRE receiver to provide an audio
input that is independent of the monitor. This input may be utilized for
connection to any analog or digital source, and the source connected
may be routed to any analog or digital output.
Analog Output Configuration – Analog zone outputs may be
configured for stereo, dual left channel, dual right channel, dual mono,
and stereo reverse.
Output Grouping – Zone outputs maybe grouped several ways;
• Sub Zone – Attaches one analog zone (sub) to another
(master). The subzone tracks the master zone source but
retains independent volume adjustment.
• Zone Grouping – establishes a set of outputs that can be
easily grouped or un-grouped by the end-user. Outputs for
outdoor areas, entertaining areas, or master suite rooms are
good candidates for zone grouping.
• Whole House Music (WHM) – Zones are selected
through the g! Configurator for inclusion or exclusion
for WHM. The end user simply selects “Settings” in their
current zone, then presses WHM On and all included zones
are grouped to the active zones source.
NOTE: When ARP is enabled (see HDRE instructions for enable/disable
help) the maximum wire length for the HDBaseT signal is shortened
to 260’ (80m) if using CAT5e. If using CAT6 or CAT7 ARP does not
affect wire length.
Lip Sync Delay – Each analog output has up to 170ms of delay that
can be assigned to all sources routed to the output and/or to a specific
source. Where you assign the delay depends on what is causing the
video delay. If only a source is causing the delay, then applying the
lip sync to the source only is appropriate. If the display or a video
processor in-line with the display is causing the issue then delaying
all sources routed to the zone would be appropriate. When a source
with delay is selected in a zone with delay the delays are added and
executed up to a maximum of 170ms.
Lip sync is not available for multi channel digital outputs.
Basic connections were covered in the previous section. This section will provide
hookup diagrams for some of the more common advanced distribution scenarios.
Application 1: Audio/Video Zone – Music and Video sound from WHA
HDMI
Digital Audio
Ethernet
HDBaseT
Serial
IR
Analog Audio
Application 2: Audio/Video Zone – Music and Video sound from WHA with TV as
source (Netflix Streaming)
Application 3: Audio/Video Zone – Music and Video sound from WHA with local
sources
Roku 3
HDRE
Optical Out
Serial Control
HDMI 1
LAN
HDMI 2
TV
HDMI 3
HDMI 4
Xbox
BluRay
Application 4: Audio/Video Zone – Local audio source – TV sound from sound bar –
music from WHA
Limited Warranty ELAN UltraMatrix HDMI/Audio Switcher
ELAN HOME SYSTEMS, LLC, a Core Brands, LLC company (“ELAN”) warrants the UltraMatrix HDMI/Audio to be free from defects in materials and workmanship for the period of two
years (2 years) from date of purchase. If within the applicable warranty period above purchaser discovers that such item was not as warranted above and promptly notifies ELAN in
writing, ELAN shall repair or replace the item at the company’s option. This warranty shall not apply (a) to equipment not manufactured by ELAN, (b) to equipment which shall have
been installed by other than an ELAN authorized installer, (c) to installed equipment which is not installed to ELAN’s specifications, (d) to equipment which shall have been repaired or
altered by others than ELAN, (e) to equipment which shall have been subjected to negligence, accident, or damage by circumstances beyond ELAN’s control, including, but not limited
to, lightning, flood, electrical surge, tornado, earthquake, or other catastrophic events beyond ELAN’s control, or to improper operation, maintenance or storage, or to other than normal
use of service. With respect to equipment sold by, but not manufactured by ELAN, the warranty obligations of ELAN shall in all respects conform to the warranty actually extended to
ELAN by its supplier. The foregoing warranties do not cover reimbursement for labor, transportation, removal, installation or other expenses which may be incurred in connection with
repair or replacement.
gMV88 INSTALLATION MANUAL
Except as may be expressly provided and authorized in writing by ELAN, ELAN shall not be subject to any other obligations or liabilities whatsoever with respect to equipment
manufactured by ELAN or services rendered by ELAN.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESSED AND IMPLIED WARRANTIES EXCEPT WARRANTIES OF TITLE, INCLUDING BUT NOT LIMITED TO
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
ATTENTION: TO OUR VALUED CONSUMERS
To ensure that consumers obtain quality pre-sale and after-sale support and service, ELAN Home Systems products are sold exclusively through authorized dealers.
ELAN products are not sold online. The warranties on ELAN products are NOT VALID if the products have been purchased from an unauthorized dealer or an online E-tailer.
To determine if your ELAN reseller is authorized, please contact ELAN Home Systems at (707) 283-5900.