Elan C2 Communications Controller Installation Manual

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INSTALLATION MANUAL
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Preface
Purpose of This Manual
This manual provides step-by-step installation instructions and connection examples, along with basic user information for installation and ongoing use of the C2 Communications Controller. This manual is written for the installer of this equipment.
Organization
The following information is contained in this manual:
Safety Information Provides a comprehensive list of safety practices and
procedures allowing for the safe installation and opera­tion of the C2 Communications Controller.
Introduction Provides a description of C2 Communications Controller
front panel controls and indicators, special features, an explanation & description of the Quick Reference Tele­phone Features Guide and front panel adjustments and switch settings.
C2 System Design Overview
Provides a system design application overview of the C2 Communications Controller when used in the following applications; Stand-Alone, S66A, S86A/P, S128P, trigger input and outputs and relay design.
C2 System Connections Overview
Provides C2 Communications Controller system con­nections to trigger output connections, volume control connections, door station connections, relay connections and telephone connections from the phone company and to the inside phones.
Troubleshooting Provides a troubleshooting table to help x common
discrepancies that maybe associated with the C2 Com­munications Controller.
Specications Appendix A provides equipment specications for the C2
Communications Controller.
Door Stations Appendix B provides installation instructions for mount-
ing the ELAN DSF3, DSC3 and DSS3 Door Stations.
Rack Mounting Appendix C provides installation instructions for mount-
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ing the C2 Communications Controller.
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Safety Information
E L A N H O M E S Y S T E M S
IMPORTANT SAFETY INFORMATION
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:
Read Information—All the safety and operating information should be read before the appliance is operated. Follow Information—All operating and use information should be followed. Retain Information—The safety and operating information should be retained for future reference. Heed Warnings—All warnings on the appliance and in the operating instructions should be heeded. Wall Mounting—Mounting of this appliance should be done only by an authorized installer. Ventilation—The appliances should be situated so that their location or position does not interfere with their proper
ventilation.
-These appliances should never be placed near or over a radiator or heat register. These appliances should not be placed in a built-in installation such as a bookcase or cabinet that may impede the flow of air through the ventilation openings.
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Water and Moisture—To reduce the risk of electric shock or fire, these appliances should not be used near water-­––for example, near a bathtub, washbowl, kitchen sink, laundry tub, in a wet basement, or near a swimming pool. Power Cord Protection—Protect the power cord from being walked on or pinched particularly at plugs, conve­nience receptacles and the point where they exit from the apparatus. Telephones—Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electrical shock from lightning. Do not use a telephone to report a gas leak if the leak is in the vicinity of the ELAN electronic equipment because of risk of fire or explosion.
Cleaning—Unplug the apparatus from the power outlet before cleaning. Use only a dry cloth to clean the apparatus. Power Lines—An outdoor antenna should be located away from power lines. When installing an outside antenna
system, extreme care should be taken to avoid touching power lines or circuits, as contact with them may be fatal. Outdoor Antenna Grounding—If an outside antenna or cable system is connected to these audio products, be sure the antenna or cable system is grounded so as to provide some protection against voltage surges and built-up static charges. Section 810 of the U.S. National Electrical Code, and Section 54 of the Canadian Electrical Code, provide information with respect to proper grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to grounding electrodes, and requirements for the grounding electrode. See the grounding diagram (right). Overloading—Do not overload wall outlets and extension cords, as this could result in fire or electric shock. Object and Liquid Entry—Never insert objects of any kind through the openings of these appliances, as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. Care should be taken so that objects do not fall and liquids are not spilled into the appliance through openings in the enclosure. Servicing—Do not attempt to service these appliances yourself, as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel. Damage Requiring Service—These appliances should be serviced by qualified service personnel when:
• A power supply connection or a plug has been damaged or
• If liquid has been spilled into the appliance or objects have fallen into the appliance or
• The appliance has been exposed to water or moisture or
• The appliance does not appear to operate normally or exhibits a marked change in performance or
• The appliance has been dropped or the enclosure damaged. Replacement Parts—When replacement parts are required, be sure the service technician has used replacement parts specified by the manufacturer or that have the same characteristics as the original part. Unauthorized substi­tutions may result in fire, electric shock, or other hazards. The Master Control Unit battery should be replaced only after turning the power off and only by an authorized installer. Safety Check—Upon completion of any service or repairs to this audio product, ask the service technician to per­form safety checks to determine that the audio product is in proper operating condition. Lightning Storms—Unplug this apparatus during lightning storms or when unused for long periods of time.
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Attachments and Accessories—Use only attachments/accessories specified by the manufacturer. Cart, Stand, Tripod, Bracket or Table—Use only with a cart, stand, tripod, bracket or table specified by the manu-
facturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip over. Disconnect Device—Where the mains plug or an appliance coupler is used as the disconnect device, the discon­nect device shall remain operable. Gas Leak—Do not use the telephone to report a as leak in the vicinity of the leak. Caution—To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord.
SAVE THESE INSTRUCTIONS
E L A N H O M E S Y S T E M S
IMPORTANTES MESURES DE SÉCURITÉ
Certaines mesures de sécurité doivent être prises pendant l’utilisation de matérial téléphonique afin de réduire les risques d’incendie, de choc électrique et de blessures. En voici quelquesunes: Ne pas utiliser l’appareil près de l’eau, p.ex., près d’une baignoire, d’un lavabo, d’un évier de cuisine, d’un bac à laver, dans un sous-sol humide ou près d’une piscine. Éviter d’utiliser le téléphone (sauf s’il s’agit d’un appareil sans fil) pendant un orage électrique. Ceci peut présenter un risque de choc électrique causé par la foudre. Ne pas utiliser l’appareil téléphonique pour signaler une fuite de gaz s’il est situé près de la fuite il convient que l’aération ne soit pas gênée par l’obstruction des ouvertures d’aération par des objets tels que jour­naux, nappes, rideaux, etc.; il convient de ne pas place sur l’appareil des source de flammes nues, telles que des bougies allumées; que l’appareil ne doit pas être exposè á des ègouttements d’eau ou des èclaboussures et de plus u’aucun objet rempli de liquide tel que des vases ne doit être placé sur l’appareil. Un avertissment qu’un appareil de construction de CLASSE l doit être connecté à un socle du réseau d’alimentation muni d’une connexion à la terre de protection. lorsque la prise du RÉSEAU D’ALIMENTATION ou une prise placée sur l’appareil est utilisèe comme dispositif de déconnexion, ce dispositif doit demeuré aisément accessible; ATTENTION - Pour réduire les rusques d’incendies, utiliser uniquement des conducteurs de télécommunications 26 AWG au de sectioin supérleure. CONSERVER CES INSTRUCTIONS This product meets the applicable Industry Canada technical specifications.
IMPORTANT USER INFORMATION
The ELAN Home Systems C2 Communications Controller complies with Part 68 of the FCC rules and the require­ments adopted by the ACTA. On the bottom side of this equipment is a label that contains, among other informa­tion, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the tele­phone company. ACTA-FCC Registration Number: US: 5J7MA07AC2 Industry Canada Registration Number: 2488-5235A Ringer Equivalence Number (REN): 0.7A The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is. part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.
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If your telephone equipment causes harm to the telephone network, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance. But, if advance notice isn’t practical, you will be noti­fied as soon as possible. You will be notified of your right to file a complaint with the FCC. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corpora­tion commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this [equipment ID] does not disable your alarm equipment. If you have questions about what will disable alarm equip­ment, consult your telephone company or a qualified installer. Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service. If you experience trouble with this telephone equipment, please contact ELAN TECHNICAL SUPPORT at 1-800-622-3526 for information on obtaining service or repairs. The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure the equipment is not malfunctioning. If the telephone features are not functioning or are malfunctioning, switch off the C2 Communications Controller (located on the rear panel). This will directly connect the telephone line with all the telephones connected to the package. Contact your dealer for repairs. This equipment may not be used on coin service provided by the telephone company. Connection of party lines is subject to state tariffs. (Contact your state public utility commission for information).
DISCLAIMER:
The ELAN C2 Communications Controller is an advanced design capable of interfacing with most telecommunica­tion devices and central office switches. It has been thoroughly tested and should work satisfactorily with most tele­phone equipment. However, ELAN in no way represents, guarantees, or claims that the ELAN C2 Communications Controller will achieve 100% functionality with every manufacturer’s telephone equipment or with every central office feature.
ELAN Home Systems strongly recommends the use of a quality in-line Telephone Surge Suppressor such as the Z•POWER Power Controller or TH31SRG surge Protection Hub. This device should be installed between the incom­ing telephone service line and the C2’s TELCO IN jack. If your installer has not installed such a device, please insist that they do so. For additional protection on large wiring networks, surge suppression can also be added in series
with the C2’s PHONE OUT jack, protecting your house network and C2 from surge in both directions.Although the installation of telephone line surge suppression is an important precautionary measure to take in protecting your
C2 from surge-related damage, it does not completely eliminate the possibility of surges entering into the system through the telco line due to near or direct lightning strikes. ELAN Home Systems does not warranty this, or any product against surge-related damage; nor does this warning imply that, if surge protection is installed and the unit is subsequently damaged by surge, ELAN Home Systems would repair or replace the unit under warranty. Please consult the warranty policy of the surge protection device you are installing for information on product repair/ replacement in the event of surge-related damage.
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E L A N H O M E S Y S T E M S
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Table of Contents
Purpose of This Manual ...................................................................................................................... 1
Organization .......................................................................................................................................... 1
Safety Information ............................................................................................................................... 2
Chapter 1: Introduction
Introduction ........................................................................................................................................... 11
A Better Intercom ............................................................................................................................ 11
A Great Door System ...................................................................................................................... 11
Step-Saving Convenience .............................................................................................................. 11
Intuitive Operation ........................................................................................................................... 11
Automation In Mind ......................................................................................................................... 12
Bulletproof Design ........................................................................................................................... 12
The C2 and Your Phone Line ............................................................................................................... 12
Where Do You Install It? ................................................................................................................. 12
Features ........................................................................................................................................... 12
Paging .............................................................................................................................................. 12
Phone-to-Phone Intercom .............................................................................................................. 12
Music-On-Hold ................................................................................................................................ 12
Door Station Communication & Chimes ........................................................................................ 12
Selectable Door Chimes ................................................................................................................. 13
Home Automation ........................................................................................................................... 13
Telemute .......................................................................................................................................... 13
Music Mute ...................................................................................................................................... 13
On Hold Alert ................................................................................................................................... 13
Off Hook Alert .................................................................................................................................. 13
System Bypass ................................................................................................................................ 13
Quick Reference Telephone Features Guide ....................................................................................... 14
A Quick Explanation ........................................................................................................................ 15
How To ............................................................................................................................................. 15
Fax Machines, Modems, and Caller ID Boxes .............................................................................. 16
Paging .............................................................................................................................................. 16
Incoming Calls While Paging .......................................................................................................... 17
Paging With A Caller On Line ......................................................................................................... 17
Incoming Calls While Using the Door Station Assembly .............................................................. 17
Panel Functions .................................................................................................................................... 18
Front ................................................................................................................................................ 18
Front Panel LED Description .......................................................................................................... 19
Rear ................................................................................................................................................. 20
Front Panel Adjustments ................................................................................................................ 21
C2 Front Panel DIP Switch Settings .................................................................................................... 22
Chapter 2: C2 System Design Overview
Stand-Alone Stereo System Application ............................................................................................ 23
S66A Design Application ..................................................................................................................... 24
S86A Design Application ..................................................................................................................... 25
S128P Application ................................................................................................................................ 26
Trigger Input Design Application ......................................................................................................... 27
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Relay Design Application .................................................................................................................... 28
Chapter 3: C2 System Connections Overview
System Control .................................................................................................................................... 29
C2 Rear Panel Connections ............................................................................................................... 29
C2 to VMO or VSO Volume Controls ............................................................................................. 29
C2 to Electronic Volume Control ................................................................................................... 29
C2 to PVSE Electronic Volume Control Precision Panel .............................................................. 30
C2 Trigger Outputs ......................................................................................................................... 31
C2 Relays ........................................................................................................................................ 32
C2 To Incoming CO & Phones ....................................................................................................... 33
C2 to Door Station Connections .................................................................................................... 34
C2 to Trigger Inputs ........................................................................................................................ 35
Typical Telephone Service Connections .............................................................................................. 36
Connecting Telephone Service & Telephone Surge Protection to the System ........................... 36
Connecting Telephone Extensions to the TH48 Telephone Expansion Hub ............................... 37
New Construction ........................................................................................................................... 38
Retrofit ............................................................................................................................................. 39
Connecting The C2 To A Multi-Line Telephone system ................................................................ 40
Digital Subscriber Line (DSL) ......................................................................................................... 41
DSL Filters ....................................................................................................................................... 41
Standalone Connections (Without an ELAN Multi-Room Controller) ................................................. 42
Pre-Amp/Amp ................................................................................................................................. 42
Receiver Based System ................................................................................................................. 42
Stereo Receiver - Tape Loop ......................................................................................................... 43
Paging & Door Chime Using Two Independent Stereo Systems ................................................. 44
C2 Trigger Outputs to SIM2 Sensor Integration Module .............................................................. 45
ELAN Multi-Room Controller-Based Connections .............................................................................. 46
C2 to S66A Connections ............................................................................................................... 46
C2 To S86A ..................................................................................................................................... 47
S86A MOH/Page Trigger Input ...................................................................................................... 47
C2 to S86A Multi-Chassis Connections ........................................................................................ 48
S86A Sense Trigger Inputs ............................................................................................................ 48
C2 To S128P ................................................................................................................................... 49
S128P MOH/Page Trigger Input .................................................................................................... 49
C2 to S128P Multi-Chassis Connections ....................................................................................... 48
S128P Sense Trigger Inputs ........................................................................................................... 48
E L A N H O M E S Y S T E M S
Chapter 4: Troubleshooting
C2 Troubleshooting Procedures ........................................................................................................... 51
Appendix A: Specifications
C2 Communications Controller Specifications .................................................................................... 57
Appendix B: Door Stations
Introduction ........................................................................................................................................... 58
Door Stations Models ..................................................................................................................... 58
Specifications .................................................................................................................................. 59
PreWiring & Installing The Door Stations ....................................................................................... 59
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Door Station DIP Switch Settings ................................................................................................. 60
VBRM Video Balun .......................................................................................................................... 61
Non VBRM Applications ................................................................................................................. 62
DSF3 & DSC3 Installation ............................................................................................................... 63
DSC3 Doorbell Button Installation ................................................................................................. 64
DSS3 Installation ............................................................................................................................. 64
Appendix C: Rack Mounting
C2 Communications Controller Mounting Specifications .................................................................. 66
Limited Warranty ........................................................................................................................... Back Page
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Items in package:
• C2CommunicationController
• RackMountBrackets
• PowerCord
• InstallationManual
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Chapter 1: Introduction
Introduction
With the C2 Communication Controller, your multi-room audio system will be transformed into a whole-house communications network. This stand-alone component integrates intercom, telephone and home automation features with your existing audio system to seamlessly create an environment of whole house communication and control.
A Better Intercom
With the C2, your audio system becomes a high-fidelity intercom system that is simple to use. Page family members from any phone in your home. Hear clean, clear voice communications via ELAN in-wall or in-ceiling speakers as the music mutes automatically. To answer a page, simply pick up the nearest phone. No unsightly wall units to contend with - just reliable, high-fidelity voice and music. You’ll use it every day and wonder “how did I live without this before?”
A Great Door System
In larger homes, hearing a doorbell and then answering it is no easy task. The C2 is designed to distribute up to ten different door chimes through in-wall or in-ceiling speakers, alerting you to a visitor at any door entrance. With the DSS3, DSF3 or DSC3 Door Station packages (optional), two-way communications and door latch control to any eight dwelling entrances is a “touch-tone” away. Simply pick up the phone to query a visitor or unlock a door.
Step-Saving Convenience
Park an incoming call while you take it on another phone. When you page, callers are automatically put on hold and entertained with the C2’s “Music-On-Hold” feature. If you take a call in a room where music from the in-wall speakers is too loud––simply mute the speaker audio from your phone. The C2 will alert you with tones through the audio system if you inadvertently leave a caller on hold too long or if the phone receiver is left off hook.
Intuitive Operation
Phone feature commands are simple and intuitive. Press the pound sign (#), followed by simple, easy to remember feature keys like “P” (7) for Page, “H” (4) for placing a caller on Hold, “D” (3) for talking through the Doorspeaker or “M” (6) for Muting the audio system music for that call.
Automation In Mind
With its relay control circuitry, the C2 can also provide control of home automation amenities such as lighting, drapes, outside gates, even security systems. Home automation commands, such as the opening of drapes and turning lights on or off are easily executed via the telephone keypad. Nothing could be more simple or more elegant.
Bulletproof Design
Enhanced ESD protection, transient voltage surge protection, and phone-line conditioning circuitry guarantee years of enjoyment from your C2. A high-output door speaker amplifier and sensitive door microphone ensure superior two-way door communications.
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E L A N H O M E S Y S T E M S
The C2 and Your Phone Line
Where Do You Install It?
The C2 Controller installs on your phone line before all the telephones. This installation assures that you will be able to utilize the C2’s telephone and intercom features from any phone in your home. The C2 is typically installed close to the home’s whole-house audio system or stereo system components. The C2 provides communications features for up to two separate phone lines from your local telephone provider. The best thing about the C2 Communications Controller is that it does not require special or proprietary phones. Any touch-tone phone, including cordless, are all that is required for convenient, easy to use intercom and call features!
Features
Paging
The C2’s “Page” feature makes communicating to all rooms in your home as easy as picking up a phone. The C2’s page audio is heard through the same speakers that provide music throughout your home.
Phone-to-Phone Intercom
After paging a family member, a room-to-room phone conversation can be conducted without being heard over the in-wall speakers when the second user picks up a handset on the same line.
Music-On-Hold
Callers who are placed on hold enjoy music via the C2’s “Music-On-Hold” feature (dedicated Music-On-Hold source required).
Door Station Communication & Chimes
The C2 provides two-way communication and door chimes for up to eight dwelling entrances. With the addition of an ELAN DSC3, DSS3 or DSF3 Doorstation Assembly, you can conduct two-way conversations with any door station via your telephone. When someone presses the ELAN doorbell button, a chime will sound over the speakers in every room. There are ten selectable door chimes to choose from, so you can immediately identify which entrance has a visitor.
Selectable Door Chimes
The C2 features 10 user-selectable door chimes that let you differentiate between door stations. Unique chimes, such as sleigh bells, a fog horn and even a barking dog make for fun door announcements that can easily be changed for the occasion. Here are the available door chimes:
• 01 - 8-Note Bells (Door Station 1 default)
• 02 - 4-Note Bells (Door Station 2 default)
• 03 - 3-Note Bells (Door Station 3 default)
• 04 - 2-Note Bells (Door Station 4 default)
• 05 - “Ding-Dong”
• 06 - Fog Horn
• 07 - Mean Dog Barking
• 08 - Sleigh Bells
• 09 - Ping
• 10 - Sonar Blip
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Home Automation
From your telephone, you can activate up to four relays that can be configured to trigger home automation controls such as lighting, draperies, security systems or garage door openers.
Telemute
The C2’s “Telemute” feature automatically mutes the music throughout your home whenever a page or door chime is activated or whenever the phone rings. The music will come back on once the page or door chime has ended or when you pick up the phone to answer the call.
Music Mute
The C2 mutes the music when you press #, M. The tunes come back when you hang up.
On Hold Alert
When you place a caller on hold, one minute after the phone is placed “on-hook” the C2 will transmit a single beep over the speakers at 5 second intervals, alerting you that the caller is still on hold.
Off Hook Alert
If any phone is left off hook, after two minutes the C2 will transmit a double beep over all the peakers at 5 second intervals alerting you that the phone is off the hook.
System Bypass
This feature allows you to override all C2 phone features and enjoy call services provided by your local phone company, bank or credit card company, etc.
When you want to call someone, simply pick up the phone and start dialing! It’s that simple.
It is not necessary to dial #, 9 before dialing out. There are, however, certain instances where this feature will come in handy:
• When dialing out to an automated service that requires the use of “#” to access services and enter information (i.e., banking by phone or credit card company).
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QUICK REFERENCE GUIDE FOR COM2 ARTWORK ELAN P/N: 9900870 REVA ECN: DATE: 01/09/09
PRINTERS INSTRUCTIONS: P/N: 9900870 RevA - INK 2/2: BLACK + PMS167/ BLACK + PMS167 - MATERIAL: 230G GLOSS ART - SIZE: 3.75 X 8.5 - SCALE: 1-1 Must Be RoHS Compliant
C2
E L A N H O M E S Y S T E M S
Quick Reference Telephone Features Guide
Included with the C2 Communications Controller, you will find two “Quick Reference” Telephone Feature Cards.
01 02 03 04 05
(01-10)
06 07 08 09 10
The C2’s phone features are easy to remember and use, but these guides will come in handy for those who are unfamiliar with the system or as a refresher. The C2 also gives you the capability of activating up to four low voltage relays from your telephone keypad. These relays can be assigned to any home automation device of your choosing. We have left you a labeling space beside each relay command on the bottom of the Quick Reference Card.
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P/N 9900870 RevA
Figure 1-2: Quick Reference Card
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A Quick Explanation
All telephone feature commands are initiated from the keypad of your touch tone phone. They are simple to use and easy to remember! All telephone feature commands begin with the # (pound) symbol (factory preset).
NOTE: You have the option of choosing the * (star) symbol as the beginning command key. This is selectable via DIP switch number 1 on the front of the C2. You may wish to select the star (*) command key if the pound symbol is not compatible with your telephone/home office equipment or security system that you are currently using in the home.
The second key press in each command coincides with the first letter of that feature––for instance to place a caller on Hold, press #, then 4 (the H key on your telephone keypad).
The C2 feature key press sequences can also be programmed to your telephone’s Speed Dial buttons, For example: #,P can be programmed to Speed Dial Number 1 for Paging throughout the home; #,D,1 and #,D,2 can be programmed to Speed Dial Numbers 2 & 3 for instant doorspeaker communication; #1,1 (activate relay #1) can be programmed to Speed Dial Number 4 to turn the lights on throughout the house at the press of a single digit (X-10 lighting control module or similar device required).
How To
INSTALLATION MANUAL
Page- To Page throughout the house, simply press #, then 7 (the P key on your telephone keypad). Speak into the phone receiver and your voice will be heard throughout the house over the system’s speakers. If music is present on the system’s speakers, it will automatically mute - allowing your page to be heard. If you have a caller on the line, they will automatically be put on hold. You can get the caller back by simply pressing the flash hook.
Group Page - If the Group Paging feature is enabled in the system configuration software (S86A and S86P only), press #, then 7, then the number of the Page Group (1-9) you wish to activate. Only the Zones assigned to that Group will switch to the Page audio. Multiple Groups may be Paged by pressing #, then 7, and then the numbers of the Groups you wish to Page. #7 + (1,3,5,6), for example. #7 + 9 = Whole House Page. Zones may be assigned to multiple Groups.
Phone-To-Phone Intercom - This feature allows you to first, Page a family member over the house speakers, then speak with them over the phone without the conversation being heard over the in-wall speakers. To perform this function, simply press #, then 7 (the P key on your keypad) followed by the numeric 0 key.
Place A Caller On Hold - To place a caller on hold, simply press #, then 4 (the H key on your keypad) and hang up. The call can then be taken on another phone elsewhere in your home. Music-On-Hold is available to the outside caller while on hold.
Communicate With a Door Station - To speak with visitors at any one of eight entrances to your home, simply press #, then 3 (the D key on your telephone keypad) then the number for the Door Station you wish to communicate with (1-8). (Requires ELAN Door Station Assembly DSF3, DSS3, or DSC3). Should you need to communicate with multiple Door Stations at the same time, you can toggle between them by pressing #, 3 (to speak with the door station that most recently had it’s DB pressed), then 2 (speak with Door Station 2), then 3 (speak with Door Station 3), then 1 (speak with Door Station1), then 7 (speak with Door Station 7) and so on.
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INSTALLATION MANUAL
C2
Activate A Door Latch - If you wish to activate a door latch, simply press #, then 3 (the D key on your telephone keypad) followed by a 0 (the door station that most recently had it’s DB pressed.), #, 3, 1, 0 (Door Station #1), #, 3, 2, 0 (Door Station #2), #, 3, 3, 0 (Door Station #3) or #, 3, 4, 0 (Door Station #4). The door latch relay will remain open as long as you hold the 0 key. Requires ELAN Door Station Assembly DSF3, DSS3, or DSC3 and a latch mechanism installed at the door. Most cordless phones put out a fixed length tone no matter how long you hold the button down. Door Chime Select/Change - You may customize the chime that each door station makes. To select or change this sound, press #, 2, 0 then the number of the desired Door Station, then the desired chime (01-10). For example, to change Door Station 1 to chime #3, press #, 2, 0, 1, 0, 3. To change Door Station 3 to chime 7, press #, 2, 0, 3, 0, 7. Door Station Chime On/Off - You will hear the door chime through the Door Station speaker, to provide audible feedback for the person at the Door Station. You may turn the chime for each Door Station On or Off using the telephone. Press #, 5, 3, then the number of the desired Door Station, then 0 (for OFF) or 1 (for ON). For example, to disable door chime over Door Station 3, press #, 5, 3, 3, 0. To enable door chime over Door Station 1, press #, 5, 3, 1, 1. Mute Music - When your phone rings, music through the system’s speakers will mute automatically until the phone is answered, or the caller hangs up. If you want to mute the audio after you answer the call, simply press #, then 6 (the M key on your telephone keypad). The music will mute for the duration of the call. Activate A Relay - Up to four relay-controlled devices can be connected to the C2. To activate Relay 1, press #,1,1. To activate Relay 2, press #,1,2. To activate Relay 3, press #,1,3. To activate Relay 4, press #,1,4. The relay is activated for the duration you press the button. Line Off-Hook Alert Enable/Disable - To turn the Line Off-Hook Alert On for Line 1, press #, 5, 6, 1, 1. To turn the Line Off-Hook Alert Off for Line 1, press #, 5, 6, 1, 0. To turn the Line Off-Hook Alert On for Line 2, press #, 5, 6, 2, 1. To turn the Line Off-Hook Alert Off for Line 2, press #, 5, 6, 2, 0. Line On-Hold Alert Enable/Disable - To turn the Line On-Hold Alert On for Line 1, press #, 5, 4, 1, 1. To turn the Line On-Hold Alert Off for Line 1, press #, 5, 4, 1, 0. To turn the Line On-Hold Alert On for Line 2, press #, 5, 4, 2, 1. To turn the Line On-Hold Alert Off for Line 2, press #, 5, 4, 2, 0. System Bypass (#9) - To bypass the C2 allowing to access voice mail features or enter information into automated phone systems such as banks, credit card companies, utility companies, etc. press #, 9. FACTORY DEFAULT - To restore the C2 to Factory Default condition, press #, 0, 3, 3, 3. Note: This will erase all previously customized settings!
E L A N H O M E S Y S T E M S
Fax Machines, Modems, and Caller ID Boxes
Generally, these types of telephone equipment work well with the C2 Communcation Controller.
Paging
• Pick up any phone and press #, 7 (P) or #, 7 + (Group). Your page will be heard through all the speakers in the house. If there was music playing when you initiated the page, the music will mute for the duration of the page and come back on when you hang up the phone.
• Following a #,7 command with a numeric 0 will re-engage the audio over the speakers, and connect your phone to the other phones on your line. The 0 can be initiated either by the person performing the page or by a person picking up another extension.
Page 16 © ELAN Home Systems 2009 • All rights reserved.
Page 19
E L A N H O M E S Y S T E M S
C2
Incoming Calls While Paging
• While in page mode, if there is an incoming call you will hear a ring over the handset every fourth ring. To access the caller, press the flash-hook button.
• While on a phone-to-phone intercom (#,7,0), if there is an incoming call, you will hear the phone ring over the handset every fourth ring. To access the caller press any digit except “0” or the flash-hook button.
Paging With A Caller On Line
• Pressing #, 7 (P) puts the caller on hold while you page. Pressing the flash-hook button will bring the caller back on line. If you hang up the phone after paging, the person you paged need just pick up any phone in the house and the caller will be there.
• If you followed a #,7 command with a numeric 0 to initiate a phone-to-phone intercom, press any digit, or the flash-hook button to get the caller back.
Incoming Calls While Using the Door Station Assembly
• Press #,3 (D) to initiate two-way communications to your ELAN Door Stations.
• If, while communicating via a door station, there is an incoming call, you will hear an alert over the handset every fourth ring. To access the caller, press the flash-hook button. To re-access the door station you must press the #,3 (D) keys again.
INSTALLATION MANUAL
© ELAN Home Systems 2009 • All rights reserved. Page 17
Page 20
INSTALLATION MANUAL
C2
Front Panel Controls & Indicators
E L A N H O M E S Y S T E M S
1
2
3
Item Description
1
Mute/Telemute Status LED
4 5 6
[ ]
[ ]
Figure 1-3: C2 Front Panel Controls & Indicators
7 8
9
10 11
12131415
DIP SWITCHES
1 2 3 4 5 6 7 8
85
*
#
1.25
65
.75
1 - #/* POUND/STAR 2 - 65/85 DEBOUNCE 3 - .75/1.25 FLASHOOK 4 - future use 5 - future use 6 - future use 7 - future use 8 - future use
10
11
12
13
14
15
2
3
4
5
6
7
8
9
Line 1&2 Status LEDs
Page LED
Doorbell Status (1-4) LEDs
Relay Status (1-4) LEDs
Page Output Level
Line 1 Music-On-Hold Level
Door Station Microphone Input Level
Mini "B" USB Connector
DIP Switches
Power Indicator LED
Door Station Speaker Output Level
Line 2 Music-On-Hold Level
Door Chime Output Level
Front Access Door (Shown Open)
Table 1-1: C2 Front Panel Controls & Indicators
Page 18 © ELAN Home Systems 2009 • All rights reserved.
Page 21
E L A N H O M E S Y S T E M S
Front Panel LED Description
Figure 1-4 and Table 1-1 provide color and description of the C2 Communications Controller front panel LEDs.
INSTALLATION MANUAL
C2
1
Item# LED Indication Status
1
2
Mute Status (Red)
Line 1/Line 2 Status (Red)
2
3
4 5
[ ]
Figure 1-4: C2 Front Panel LEDs
[ ]
Solid ON During music mute
function (#,6). Default is OFF.
Flashing Slow Wink Solid ON
Incoming call Call On-Hold Phone Off-Hook. Default is OFF
6
OPEN
ACCESS
DOOR
3
4
5
6
Page Active (Red)
Door Bell Status (D1-D4) (Red)
Relay Status (R1-R4) (Red)
Power Indicator (Blue)
Table 1-2: C2 Front Panel LED’s
Solid ON During page function
(#,7). Default is OFF
Solid ON During door chime
duration. Default is OFF
Solid ON During relay activation,
remains active until button is released. (#,1,1 for Relay 1, #,1,2 for Relay 2 etc.) Default is OFF.
Solid ON
Indicates Power Switch is set to the ON position. Default is ON.
© ELAN Home Systems 2009 • All rights reserved. Page 19
Page 22
INSTALLATION MANUAL
C2
Rear Panel Connections
E L A N H O M E S Y S T E M S
1 2
POWER
11
Item# Description
1
2
3
4
5
Power Switch ON/OFF
Sum and PG Trigger Outputs (3.5mm Mono); DB1 and DB2 Trigger Outputs (3.5mm stereo)
Audio Loop Input/Output Jacks RCA Stereo
Page Door Chime Output RCA Mono
Output to Telephones RJ-14
OUT
VIA!NET
PG/DB OUT
MOH IN (MONO)
4
+
- +
DOOR STATION
BUS
5
PHONE
TELCO
LINE 1/2
-
LINE 1/2
OUT
IN
6
3
SUM PG
IN
DB 1 DB 2
OUTPUTS
TRIGGERS
1 2
-
-
+ -+ - +
VCO
+12V GND +
-
NC C NO NC C NO NC C NO NC C NO+ - +
RELAY 1 RELAY 2 RELAY 3 RELAY 4
POWERINPUTS
910
{
IN OUT
L
R
AUDIO LOOP
8 7
Figure 1-5: C2 Rear Panel Connections
10
11
6
7
8
9
Input from Telco RJ-14
Door Station Bus Removable Locking Connector
Music-On-Hold Input Jack RCA Mono
Trigger Inputs-Volume Control Override-Relay Power-Relays Removable Locking Connectors
VIA!NET IN/OUT RJ-45
AC Power Cord
Table 1-3: C2 Rear Panel Connections
Page 20 © ELAN Home Systems 2009 • All rights reserved.
Page 23
E L A N H O M E S Y S T E M S
C2
Front Panel Adjustments
Figure 1-5 shows the front panel pot adjustments for the C2 Communications Controller. Turn potentiometers clockwise to increase or counterclockwise to decrease the various levels.
1 2 3 4
INSTALLATION MANUAL
Item Description
1
Page Output Level - Adjusts the PAGE audio volume level presented to the Page/ Doorbell Output and Audio Loop Output.
2
Line 1 Music On Hold Input Level - Adjusts the volume level of the music heard over Phone Line 1.
3
Door Station Microphone Input Level -Adjusts the volume level of all door station microphones.
4
5
6
USB Program Port - Future use.
Door Station Output Level - Adjusts the output volume for all the door station speakers.
Line 2 Music On Hold Input Level - Adjusts the volume level of the music heard over Phone Line 2.
7
Door Chime Output Level - Adjusts the volume level of the internally generated sounds ­door chimes, alerts and Page/DB Audio Out presented to the Audio Loop Output.
8
Front Access Door - Opens to access controls.
5678
Figure 1-6: Front Panel Adjustments
Table 1-4: Front Panel Adjustments
© ELAN Home Systems 2009 • All rights reserved. Page 21
Page 24
INSTALLATION MANUAL
C2
C2 Front Panel DIP Switch Settings
E L A N H O M E S Y S T E M S
DIP SWITCHES
1 2 3 4 5 6 7 8
85
*
#
Figure 1-7: Front Panel DIP Switch Setting
POUND”#”/STAR “*” - Selects the telephone button press (# or *) you would like to use as the initiator for all ELAN telephone communication/ relay features (i.e. #,P for PAGE, or *,P for PAGE. The default is #.
DEBOUNCE - Selects either 65 milliseconds or 85 milliseconds. Used to eliminate intermittent “drop-outs” during a phone conversation. These “drop-outs” (usually 3 seconds in duration) are caused when certain speaking voices, usually female, produce frequencies similar to those produced when a “#” or “*” button is pressed on a touch-tone phone. Should you experience this symptom, move the dip switch from 65 ms to 85 ms. The default is 65 ms.
FLASH HOOK - Select either .75 seconds or 1.25 seconds. The default is .75 seconds. Used in homes with CALL WAITING, increase FLASH HOOK time from .75 seconds to 1.25 seconds if you experience either of the following symptoms:
1.25
65
.75
1 - #/* POUND/STAR 2 - 65/85 DEBOUNCE 3 - .75/1.25 FLASHOOK 4 - future use 5 - future use 6 - future use 7 - future use 8 - future use
1) Trouble accessing a second call while on the line with the first call.
2) Losing the first call after accessing a second call.
Page 22 © ELAN Home Systems 2009 • All rights reserved.
Page 25
E L A N H O M E S Y S T E M S
C2
Chapter 2: C2 System Design Overview
Stand-Alone Stereo System Application
The C2 can be used in stand-alone applications without the use of an ELAN Multi-Room Controller. Figure 2-1 below shows the C2 being utilized with a stereo receiver and a dedicated tuner for Music-On-Hold. The scenario will provide complete Paging, Door Station Communications, Music-On-Hold, and relay functions.
PAGE AUDIO, DOOR CHIME AUDIO,
ON-HOLD ALERT, OFF-HOOK ALERT
TELEMUTE
ELAN DOOR DOORSTATIONS
DSS3/DSF3/DSC3
INSTALLATION MANUAL
C2
POWER
ELAN
VOLUME
CONTROLS
W/OVERRIDE
FEATURE
LOW VOLTAGE RELAYS
FOR LIGHTING, SPRINKLERS,
GARAGE DOOR, ETC
SUM PG
VIA!NET
IN
DB 1 DB 2
OUT
OUTPUTS
TRIGGERS
1 2
+12V GND +
+ - +
-
+
-
-
+
-
VCO
NC C NO NC C NO NC C NO NC C NO+
-
POWERINPUTS
STEREO SYSTEM (RECEIVER, PRE-AMP, POWER AMP)
DEDICATED TUNER FOR MUSIC-ON-HOLD
RELAY 1 RELAY 2 RELAY 3 RELAY 4
IN OUT
L
R
AUDIO LOOP
PG/DB OUT
MOH IN
(MONO)
Z•POWER
- +
+
DOOR STATION
BUS
From Phone
Company
(2 Lines)
PHONE
TELCO
LINE 1/2
-
LINE 1/2
OUT
IN
To Telephone
Devices
Figure 2-1: Stand-Alone Stereo Design Overview
© ELAN Home Systems 2009 • All rights reserved. Page 23
Page 26
INSTALLATION MANUAL
OOR S
C2
E L A N H O M E S Y S T E M S
S66A Design Application
The C2 will provide all communication functions when used with an ELAN S66A Integrated Multi-Zone Controller. Figure 2-2 below shows an ELAN S66A, and a C2 in a six zone system.
NOTE: Volume Controls with Override are NOT required in this application.
1 2
KEYPADS
3
4
ZONES
6 5
ZONE 1
POWER
VIA!NET
IN
OUT
ZONE 2
C
SUM PG
DB 1 DB 2
US
OUTPUTS
TRIGGERS
1 2
-
ZONE 3
-
+ -+ - +
VCO
LOW VOLTAGE RELAYS FOR LIGHTING, SPRINKLERS, GARAGE DOOR, ETC
ZONE 4
ZONE 5
C2 COMMUNICATION CONTROLLER
IN OUT
PG/DB OUT
+12V GND +
-
POWERINPUTS
NC C NO NC C NO NC C NO NC C NO+ - +
RELAY 1 RELAY 2 RELAY 3 RELAY 4
L
R
AUDIO LOOP
MOH IN (MONO)
+
-
+
DOOR STATION
BUS
S66A
PHONE
LINE 1/2
-
OUT
ZONE 6
TELCO LINE 1/2
IN
From Phone
Company
(2 Lines)
To Telephone
Devices
Page 24 © ELAN Home Systems 2009 • All rights reserved.
ELAN
D
TATION #1
Figure 2-2: S66A Design Overview
ELAN
DOOR STATION #2
Page 27
E L A N H O M E S Y S T E M S
S86A/P Design Application
The C2 interfaces easily with the S86P Multi-Room A/V Controller. Figure 2-3 shows a S86P and a C2 in a six zone system.
ZONES
INSTALLATION MANUAL
C2
S86P
120VAC 60Hz.
ZONE 1 ZONE 2 ZONE 3 VIA!NET IN
ZONE 4 ZONE 5 ZONE 6 VIA!NET OUT
1
ZONE 1
2 3 4
ZONE 2
ZONE 3
ZONE 4
65
ZONE 5
SOURCE IR OUTPUTS
2 3
4
5 6
400W
IN
ELAN RS-232
PORTS
OUT
7
81
IN
SOURCE IR
EXPANSION PORTS
OUT
ALL IR
OUT
ELAN SENSE INPUTS
1 2 345 6
PROGRAMMABLE TRIGGER OUTPUTS
1 2 3 4 5 6
ZONE PRE-AMP OUTPUTS
V
V
V
L
L
L
R
R
1 2 3 4 5 6
R
ZONE 6
IN
SOURCE INPUT 1
SYSTEM TRIGGER
V
V
L
L
R
R
V L R
PAGE
TRIGGER
OUT
OUT
PG IN
SOURCE INPUT 5 LOOP OUTPUT 1
PG OUT
V L R
MOH OUT
LOOP OUTPUT 5
SOURCE INPUT 2
V L R
SOURCE INPUT 6 LOOP OUTPUT 2
V L R
LOOP OUTPUT 6
SOURCE INPUT 3
V L R
SOURCE INPUT 7 LOOP OUTPUT 3
V L R
LOOP OUTPUT 7
SOURCE INPUT 4
V L R
SOURCE INPUT 8 LOOP OUTPUT 4
V L R
LOOP OUTPUT 8
IN
SUM PG
POWER
VIA!NET
DB 1 DB 2
OUT
OUTPUTS
LOW VOLTAGE RELAYS FOR LIGHTING, SPRINKLERS, GARAGE DOOR, ETC
© ELAN Home Systems 2009 • All rights reserved. Page 25
C2 COMMUNICATION CONTROLLER
IN OUT
AUDIO LOOP
PG/DB OUT
L
R
TRIGGERS
1 2
-
-
+ -+ - +
VCO
+12V GND +
-
POWERINPUTS
NC C NO NC C NO NC C NO NC C NO+ - +
RELAY 1 RELAY 2 RELAY 3 RELAY 4
ELAN
DOOR STATION #1
Figure 2-3: S86P Design Overview
PHONE LINE 1/2
- +
-
+
MOH IN
DOOR STATION
(MONO)
OUT
BUS
DOOR STATION #2
TELCO
LINE 1/2
IN
ELAN
From Phone
Company
(2 Lines)
To Telephone
Devices
Page 28
INSTALLATION MANUAL
C2
E L A N H O M E S Y S T E M S
S128P Design Application
The C2 interfaces easily with the S128P Multi-Room A/V Controller. Figure 2-4 shows a S128P using variable outputs, along with a D16 Digital Power Amplifier to control eight zones. In this scenario, volume controls are not needed since variable outputs are being used from the S128P.
ZONES
1
2 3 4
KEYPADS
D16
REPLACE WITH SAME TYPE AND RATING ONLY.
S128P
POWER
120 VAC 60 Hz
1440W
Txx AL FUSE
I
O
1
+
_
+
+
_
9
Model D16
Digital Power Amplifier
2
10
ZONE 1
ZONE 5
3
4
+
_
SPEAKER OUTPUTS (CLASS 2 WIRING) 60W/CH @ 8 ohms
+
_
5 6 87
+
_
+
_
11
1413
ZONE 2
ZONE 6
+
_
+
_
ZONE 3
ZONE 4
8 7 6 5
ZONE 7
IN OUT
IN
+
_
+
_
1512
16
USB
31
BUS
A
2
4
OUTIN
9
11
BUS
B
10
12
INPUT
ETHERNET
IR
IR
OUTPUT
IN
OUT
VIA!NET
OUT
OUTIN
+12VDC
TRIGGER
IN OUT
5
6
INININ
13
14
ALL
ON
OUT
ZONE 8
7
8
OUT
15
16
1/2
3/4
9/10
11/12
+12V TRIGGER INPUTS
OUT
OUT
5/6 7/8
13/14 15/16
IN
POWER
OUT
VIA!NET
LOW VOLTAGE RELAYS FOR LIGHTING, SPRINKLERS, GARAGE DOOR, ETC
Page 26 © ELAN Home Systems 2009 • All rights reserved.
SUM PG
DB 1 DB 2
OUTPUTS
TRIGGERS
1 2
-
+12V GND +
-
+ -+ - + -NC C NO NC C NO NC C NO NC C NO+ - +
VCO
POWERINPUTS
RELAY 1 RELAY 2 RELAY 3 RELAY 4
DOOR STATION #1
C2 COMMUNICATION CONTROLLER
ELAN
IN OUT
AUDIO LOOP
PG/DB OUT
PHONE
L
R
LINE 1/2
+
- +
-
MOH IN
DOOR STATION
OUT
(MONO)
BUS
DOOR STATION #2
Figure 2-4: S128P Design Overview
TELCO
LINE 1/2
IN
ELAN
From Phone
Company
(2 Lines)
To Telephone
Devices
Page 29
E L A N H O M E S Y S T E M S
C2
Trigger Input Design Application
The C2’s Trigger Inputs are designed to accept a dry contact closure across the “+ “ and “-” terminals. An added benefit is that the Trigger Inputs provide 12VDC on the “+” terminal and ground on the “-” terminal (see Figure 2-5). This provides the ability to illuminate lighted doorbell buttons.
NOTE: Trigger inputs 1 and 2 will always trigger the Door Chime assigned to Door Station 1 and Door Station 2 alerts respectively. In order to differentiate between Door Stations 1 and 2 alerts and Triggers 1 and 2, set the I.D. DIP Switches on the door stations DS 1 and DS 2 to DS 3 and DS 4. This will allow different alerts for the two door stations and the two trigger inputs
INSTALLATION MANUAL
C2
POWER
DRIVEWAY SENSORS
IN
OUT
VIA!NET
SUM PG
DB 1 DB 2
CNO
TRIGGERS
1 2
+ - +
OUTPUTS
LIGHTED DOORBELL
MOTION SENSORS
CNO
-
INPUTS
C2
POWER
Figure 2-5: Trigger Input Design Overview
© ELAN Home Systems 2009 • All rights reserved. Page 27
IN
OUT
VIA!NET
SUM PG
DB 1 DB 2
OUTPUTS
TRIGGERS
1 2
+ - +
INPUTS
-
Page 30
INSTALLATION MANUAL
C2
E L A N H O M E S Y S T E M S
Relay Design Application
The C2 provides four active relays that respond to telephone commands. These relays can be configured as Normally Open (NO) or Normally Closed (NC). Possible applications include garage door openers, blinds, gates, or lifts.
LOW VOLTAGE RELAYS
FOR LIGHTING, DRAPES,
GARAGE DOOR, ETC
C2
TRIGGERS
1 2
-
-
+ - +
VCO
Figure 2-6: Relay Design Overview
+12V GND + - +
-
POWERINPUTS RELAY 1 RELAY 2 RELAY 3 RELAY 4
NC C NO NC C NO NC C NO NC C NO+ - +
Page 28 © ELAN Home Systems 2009 • All rights reserved.
Page 31
E L A N H O M E S Y S T E M S
C2
Chapter 3: C2 System Connections Overview
This chapter shows C2 Communications Controller system connections.
System Control
Cat-5 cable should be used for all C2 system connections including incoming phone lines, input and output triggers, ELAN Door Stations (including camera connections), volume controls with override and relays.
CAUTION: ALWAYS remove power to the C2 along with any other electronics equipment prior to making any connections to or from the C2. Set the Power Switch on the back of the C2 to the OFF position prior to making connections.
C2 Rear Panel Connections
The following section describes connections to the C2 Communications Controller.
C2 to VMOS or VSOS Volume Controls
When connecting rotary Volume Controls with Override to the C2, simply connect “+” from the C2’s VCO connector to “VC+” of the Volume Control. Connect “-” from the C2’s VCO connector to “VC-” of the Volume Control. Cat-5 is typically used for this purpose.
CAUTION: ALWAYS remove power to the C2 along with any other electronics equipment prior to making any connections to or from the C2. Set the Power Switch on the back of the C2 to the OFF position prior to making connections.
INSTALLATION MANUAL
VMOS or VSOS
C2
Blue White/Blue
Orange White/Orange
VCO
+ - + - + - + -
Green White/Green Brown White/Brown
Override N/C
N/C
N/C
N/C
N/C
Ground
N/C
Cat-5
Blue White/Blue
Orange White/Orange Green White/Green Brown White/Brown
Figure 3-1: C2 to VMOS or VSOS Volume Controls Wiring Pinout
C2 to Electronic Volume Control
When connecting the C2 directly to Electronic Volume Controls, splice Cat-5 onto an RJ-45 to pigtail connector. Connect the Blue Override (pin 1) wire to “+” of the C2’s VCO connector. Connect the Brown Ground wire (pin 7) to the “-” of the C2’s VCO connector. Plug the RJ-45 directly into the RJ-45 connector on the back of the Electronic Volume Control.
VC+
VC+
VC -
VC -
Volume Control
© ELAN Home Systems 2009 • All rights reserved. Page 29
Page 32
INSTALLATION MANUAL
C2
CAUTION: ALWAYS remove power to the C2 along with any other electronics equipment prior to making any connections to or from the C2. Set the Power Switch on the back of the C2 to the OFF position prior to making connections.
E L A N H O M E S Y S T E M S
2
Blue White/Blue Orange White/Orange
VCO
+ - + - + - + -
Green White/Green Brown White/Brown
GND
To +12V
(IR Emitter,
To IR Device
(IR Sensor,
From IR Source
Zone Input, etc.)
Source Output, etc.)
FRONT
Standard ELAN RJ-45 Pin-Out
TAB
Override IR OUT IR IN N/C N/C +12V
GND N/C
PIN # COLOR CODE
1 2 3 4 5 6 7 8
CABLE
BLUE WHITE/BLUE ORANGE WHITE/ORANGE GREEN WHITE/GREEN BROWN WHITE/BROWN
RJ-45 to
Pigtail
VSE2
Figure 3-2: C2 to VSE2 Wiring Pinout
C2 to PVSE Electronic Volume Control Precision Panel
When connecting the C2 to a PVSE Precision Panel, use an RJ-45 to pigtail connector. Connect the Blue Override (pin 1) wire to “+” of the C2’s VCO connector. Connect the White/Blue Ground wire (pin 2) to the “-” of the C2’s VCO connector. Plug the RJ-45 into the OVERRIDE IN connector on the PVSE. See the PVSE Installation manual for additional wiring for the PVSE and Electronic Volume Controls.
CAUTION: ALWAYS remove power to the C2 along with any other electronics equipment prior to making any connections to or from the C2. Set the Power Switch on the back of the C2 to the OFF position prior to making connections.
C2
Blue
Wh/Blue Orange Wh/Orange Green
VCO
Wh/Green Brown
Wh/Brown
+ - + - + - + -
Figure 3-3: C2 to PVSE Electronic Volume Control Precision Panel Wiring Pinout
Page 30 © ELAN Home Systems 2009 • All rights reserved.
Override Ground N/C N/C N/C N/C N/C
N/C
Cat-5
PVSE
Override IN
OVERRIDE OVERRIDE
IN OUT
Standard ELAN RJ-45 Pin-Out
PIN # COLOR CODE
BLUE
1
WHITE/BLUE
2
ORANGE
3
WHITE/ORANGE
CABLE
4
GREEN
5
WHITE/GREEN
6
BROWN
7
WHITE/BROWN
8
FRONT
TA B
Page 33
E L A N H O M E S Y S T E M S
C2 Trigger Outputs
The Trigger Output choices are SUM, PG, DB1 and DB2. See Table 3-1.
CAUTION: ALWAYS remove power to the C2 along with any other electronics equipment prior to making any connections to or from the C2. Set the Power Switch on the back of the C2 to the OFF position prior to making connections.
ELAN MULTI-ROOM CONTROLLER
Page Trigger In
3.5mm mono-mini cable
C2
IN
SUM PG
TRIGGERS
1 2
+ - +
INSTALLATION MANUAL
C2
-
POWER
OUT
VIA!NET
DB 1 DB 2
OUTPUTS
INPUTS
Figure 3-4: C2 Trigger Outputs
Table 3-1: C2 Trigger Outputs
Trigger Output Description
SUM Activates when page and doorbell occurs. Use SUM if you want music to mute and the page/
doorbell audio to be heard over the house speakers. SUM is used to trigger the page/doorbell input of an ELAN controller, such as a S66A, S128P. Use a 3.5 mono interconnect cable.
PG Activates only when a page occurs. Use PG if you want trigger automated events when a
page is initiated, see Figure 3-22 and Figure 3-26 for applications. Use a 3.5mm stereo inter­connect cable.
DB1 Activates when doorbell from Door Station 1 is pressed. Use DB1 if you want trigger automat-
ed events when the doorbell from Door Station 1 is pressed, see Figure 3-22 and Figure 3-26 for applications. Use a 3.5mm stereo interconnect cable.
DB2 Activates when doorbell from Door Station 2 is pressed.Use DB2 if you want trigger automat-
ed events when the doorbell from Door Station 2 is pressed, see Figure 3-22 and Figure 3-26 for applications. Use a 3.5mm stereo interconnect cable.
© ELAN Home Systems 2009 • All rights reserved. Page 31
Page 34
INSTALLATION MANUAL
C2
E L A N H O M E S Y S T E M S
C2 Relays
The C2 utilizes Cat-5 connections to devices such as garage door openers, blinds, and gates which can be activated with 12 Volt or contact closure.
The Relay feature allows the end user to activate these devices using any touch-tone phone in the home.
CAUTION: ALWAYS remove power to the C2 along with any other electronics equipment prior to making any connections to or from the C2. Set the Power Switch on the back of the C2 to the OFF position prior to making connections.
C2 COMMUNICATION CONTROLLER
TRIGGERS
+12V GND + - + - + - +
-
VCO
NC C NO NC C NO NC C NO NC C NO
POWER RELAY 1 RELAY 2 RELAY 3 RELAY 4
IN
L
R
DRY CONTACT GARAGE DOOR RELAY
MOTOR TO BLINDS
12VDC POWER
Figure 3-5: C2 to RELAY Wiring Using External Power Supply
SUPPLY
RELAY #1 COM RELAY #1 N.O. RELAY #2 COM RELAY #2 N.O. RELAY #3 COM RELAY #3 N.O. RELAY #4 COM RELAY #4 N.O.
NOTE: Relay current limit is 4A
C2 COMMUNICATION CONTROLLER
TRIGGERS
-
+
-
VCO
+ - +
-
+12V GND +
POWER RELAY 1 RELAY 2 RELAY 3 RELAY 4
NC C NO NC C NO NC C NO NC C NO
IN
L
R
MOTOR TO BLINDS
DRY CONTACT GARAGE DOOR RELAY
Figure 3-6: C2 to RELAY Wiring Using Internal Power Supply
Page 32 © ELAN Home Systems 2009 • All rights reserved.
RELAY #1 N.O. RELAY #2 COM RELAY #2 N.O. RELAY #3 COM RELAY #3 N.O. RELAY #4 COM RELAY #4 N.O.
Page 35
E L A N H O M E S Y S T E M S
C2
C2 To Incoming CO & Phones
Using an RJ-14 connector, connect TIP and RING from the incoming telephone service to the TELCO LINE1/2 connector as shown. Make identical connections from the PHONES LINE1/2 connector to the telephone distribution point. Make sure to use the four inner pins of the RJ14 connector exactly as shown in the drawing.
CAUTION: ALWAYS remove power to the C2 along with any other electronics equipment prior to making any connections to or from the C2. Set the Power Switch on the back of the C2 to the OFF position prior to making connections.
Telephone Wiring Standard
Pin RJ25 RJ14 RJ11 Pair T/R + TIA-568A (New) USCO (Old)
Line 2
Line 1
T
T TR R
1 2 3 4 5 6
R
1 X 3 T + White/Green Orange
2 X X 2 T + White/Orange Black
3 X X X 1 R - Blue Red
4 X X X 1 T + White/Blue Green
5 X X 2 R - Orange Yellow
6 X 3 R - Green Blue
INSTALLATION MANUAL
Line 1
Line 1
Line 2
Line 2
Line 1
Line 1
Line 2
Line 2
From Telco
Cat-5
To
Phones
Cat-5
PHONE
LINE 1/2
OUT
TELCO
LINE 1/2
IN
Cat-5
RJ14
Connectors
Cat-5
TIP
RING
TIP
RING
TIP
RING
TIP
RING
Wh/Blu
Blue
Wh/Org
Orange
Wh/Blu
Blue
Wh/Org
Orange
Figure 3-7: C2 to TELCO and PHONES
C2 to Door Station Connections
The C2 is designed to work with ELAN DSC3, DSF3, and DSS3 Door Stations to provide doorbell push button and door station communications functionality. Use Cat-5 for these connections. Note that only two wires are used to connect between the C2 and the door station. The remaining wires of the Cat-5 are used for the DSC3’s camera functions (the camera does not interact with the C2).
CAUTION: ALWAYS remove power to the C2 along with any other electronics equipment prior to making any connections to or from the C2. Set the Power Switch on the back of the C2 to the OFF position prior to making connections.
NOTE: If using a VBRM Video Balun, Cat-5 network cable is recommended to be used. IF a video balun is not used ELAN recommends 18 AWG wire. For DSC3 runs over 500 feet you must double wire the power inputs.
© ELAN Home Systems 2009 • All rights reserved. Page 33
Page 36
INSTALLATION MANUAL
S
C2
E L A N H O M E S Y S T E M S
C2
-
+
-
+
Door Station
Bus
Standard ELAN RJ-45 Pin-Out
FRONT
Blue White/Blue
Orange White/Orange Green White/Green Brown White/Brown
TAB
PIN # COLOR CODE
1 2 3 4 5 6 7 8
CABLE
Cat-5
To 110V AC
BLUE WHITE/BLUE ORANGE WHITE/ORANGE GREEN WHITE/GREEN BROWN WHITE/BROWN
To
Video
Switcher
Blue White/Blue Orange White/Orange Green White/Green Brown White/Brown
DOOR LATCH POWER SUPPLY
VBRM Video Balun
Video Power
Snap Lock Connector
DS ­DS+
Use for run from 0 to 1000 feet max.
ELECTRONIC DOOR LATCH RELEASE MECHANISM
+
-
External
12VDC
Power
*White/Brown
*Brown *White/Green
*Green White/Orange
Orange White/Blue Blue
* Splice White/Green with White /Brown VID + and Green with Brown VID - for camera runs between 500 &1000 feet.
22/24AWG 4-twisted pair shielded
LOW VOLTAGE
OUTPUT
wire
PWR GRD PWR GRD
VID-
VID+
DS ­DS+
DSC3 DOOR
STATION
Green
Cat-5
To EXT. DOORBELL
White
Brown
Orange
1RL2 -DS+ +DB-
White/Blue
Orange
Blue
Butt Splice
Black
Yellow
Red
VID
*White/Brown
*Brown
White/Orange
*Green
*White/Green
Gray
Purple
Blue
BALUN
PWR
Figure 3-8: C2 to DSC3 Door Station Wiring Pinout (Option 1)
C2
-
-
+
Door Station
Blue White/Blue
+
Orange White/Orange Green White/Green Brown White/Brown
Bus
Standard ELAN RJ-45 Pin-Out
FRONT
TAB
Cat-5
PIN # COLOR CODE
BLUE
1
WHITE/BLUE
2
ORANGE
3
WHITE/ORANGE
4
GREEN
5
WHITE/GREEN
6
BROWN
7
WHITE/BROWN
8
CABLE
To Video Switcher
Blue White/Blue Orange White/Orange Green White/Green Brown White/Brown
To 110V AC
VBRM Video Balun
Video Power
Snap lock
connector
DS ­DS+
RJ-45
Use for run from 0 to 500 feet max.
DOOR LATCH POWER SUPPLY
External 12VDC
Power
ELECTRONIC DOOR LATCH RELEASE MECHANISM
-
+
White/Brown Brown White/Green
Green White/Orange
Orange White/Blue
Blue
PWR GRD PWR GRD
VID­VID+ DS ­DS+
DSC3 DOOR
Cat-5
Green
White
1RL2 -DS+ +DB-
TATION
To EXT. DOORBELL
Brown
Orange
White/Blue
Orange
Blue
Butt Splice
Black
Red
*White/Brown
*Brown
White/Orange
*Green
*White/Green
Yellow
Gray
Purple
Blue
BALUN
VID
PWR
Figure 3-9: C2 to DSC3 Door Station Wiring Pinout (Option 2)
CAUTION: DO NOT combine these two methods on a single destination.
Page 34 © ELAN Home Systems 2009 • All rights reserved.
Page 37
Black Red
White Green
C2
E L A N H O M E S Y S T E M S
C2
-
+
-
+
Door Station
Bus
Blue White/Blue
Orange White/Orange Green White/Green Brown White/Brown
Cat-5
Blue
White/Blue Orange
White/Orange Green White/Green Brown White/Brown
Butt Splice
DS+ DS -
ELECTRONIC DOOR LATCH
DOOR LATCH POWER SUPPLY
RELEASE MECHANISM
+
-
Standard ELAN RJ-45 Pin-Out
FRONT
To 110V AC
Figure 3-10: C2 to DSF3 or DSS3 Door Station Wiring Pinout
C2 to Trigger Inputs
The C2 provides Cat-5 connections for basic two-wire doorbells or devices such as driveway, motion or contact sensors, which can trigger door chimes or alerts and play them over the house speakers.
Connect “+” and “-” from the triggering device to “+” and “-” of the TRIGGER INPUTS connector as shown.
INSTALLATION MANUAL
DSF3 or DSS3
DOOR STATION
-DS+
1RL2
PIN # COLOR CODE
BLUE
1
WHITE/BLUE
2
ORANGE
3
WHITE/ORANGE
CABLE
4
GREEN
5
WHITE/GREEN
6
BROWN
7
WHITE/BROWN
8
TAB
MOTION SENSORS DRIVEWAY SENSORS DOORBELL
C2
1
NOTE: Trigger inputs 1 and 2 will always trigger the door chime assigned to Door Station 1 and Door Station 2 respectively. Chimes can be changed to suit a particular need.
2
Figure 3-11: C2 to Trigger Inputs Pinout
© ELAN Home Systems 2009 • All rights reserved. Page 35
Page 38
INSTALLATION MANUAL
C2
E L A N H O M E S Y S T E M S
Typical Telephone Service Connections
Connecting Telephone Service & Telephone Surge Protection to the System
Connect the TIP and RING for each incoming phone line from the telephone company to the TH31SRG Telephone Master Hub using a 110 punchdown tool. Up to 4 incoming lines can be attached to the TH31SRG.
ELAN recommends using Cat-5 to make punchdowns to TH31SRG Telephone Master Hub. See Figure 3-12 for wire punchdown color coding
NOTE: The C2 supports up to 2 incoming lines.
Wh/Org
2 lines from
telepone company
Cat-5
Orange
Cat-5 Jumper (included)
Blue
Wh/Blu
TH31 SRG TELEPHONE
MASTER HUB
Telep ho ne M a ste r Hu b ( Surge , R J-31 X, Disc o nne c t)
From
Disconnect
Telco
In Out
R
4
T
R
3
T
R
2
T
R
RJ31X
1
T
Warning
Surge
Line 1
Line 2
M od e l T H3 1S RG
Telephone
Output
R
4
T
R
3
T
R
2
T
R
1
T
Blue
Orange
Wh/Blu
Wh/Org
2 lines to
TELCO on COM2
Cat-5
RJ11
Cat-5 4 Pair UTP
ELAN recommends that telephone RJ-45 jacks be wired to the T568A standard.
Wire Color Codes
Pair 4
Wh/Brown
Pair 3
Wh/Green
Orange
Pair 2
Wh/Orange
Pair 1
Wh/Blue
Brown
Green
Blue
RING TIP
RING TIP
RING TIP
RING TIP
Line 1 TIP - White/Blue
T
T TR R
1 2 3 4 5 6
R
Line 1 RING - Blue
Line 2 TIP - White/Orange
Line 2 RING - Orange
RJ14 Connection
Figure 3-12: Connecting Telephone Service to the TH31SRG Telephone Master Hub
The ELAN C2 is compatible with most touch-tone telephones and multi-line telephone systems. Certain telephones that use the both # or * buttons for other functions may not be compatible.
The ELAN C2 has a Ringer Equivalency Number (REN) of 0.7A. The maximum number of telephones that may be connected in a home is dependent on the Ringer Equivalency Voltage being provided to the home by the phone company and the Ringer Equivalency Number of each telephone in the home. When added together, the REN of all the house phones plus the C2 should not exceed 5 per telephone line.
Exceeding the Ringer Equivalency Voltage provided by the telephone company may result in intermittent or no ring-in or a call from your local carrier. Ring boosters are available from your phone company for a nominal fee. ELAN strongly recommends the use of telephone line surge protection between the incoming phone line and the C2 Phone Input.
Page 36 © ELAN Home Systems 2009 • All rights reserved.
Page 39
INSTALLATION MANUAL
E L A N H O M E S Y S T E M S
C2
Connecting Telephone Extensions to the TH48 Telephone Expansion Hub
The TH48 Telephone Expansion Hub lets the installer connect the C2 to up to eight dualline telephone wall plate connections or sixteen single line telephones wall plate connection*.
NOTE: * In the single line configuration 8 wall plate connections would have Line 1 and 8 would be configured to Line 2, if applicable.
TH48 TELEPHONE EXPANSION HUB
Ports
In
Ou t
To TH48
Expanision
Hub
(if more phones needed)
Te le ph one Ex pa ns i on H ub (4 l in es x 8 p ho ne s )
Telep hone sExpa nsio n
2 lines to 8 telepone wall plates
Line 1
Line 2
8
R
4
T
R
3
T
R
R
2
2
T
T
R
R
1
1
T
T
Blue
Orange
Wh/Blu
Wh/Org
2 lines to
TELCO on COM2
Cat-5
RJ11
Cat-5 4 Pair UTP
ELAN recommends that telephone RJ-45 jacks be wired to the T568A standard.
Line 1 TIP - White/Blue
Wire Color Codes
Line 1 RING - Blue
Pair 4
Wh/Brown
Pair 3
Wh/Green
Pair 2
Wh/Orange
Pair 1
Brown
Green
Orange
Blue
Wh/Blue
RING TIP
RING TIP
RING TIP
RING TIP
T
T TR R
1 2 3 4 5 6
R
Line 2 TIP - White/Orange
Line 2 RING - Orange
RJ14 Connection
Figure 3-13: Connecting Telephone Service to the TH31 SRG Telephone Master Hub
© ELAN Home Systems 2009 • All rights reserved. Page 37
Page 40
INSTALLATION MANUAL
C2
E L A N H O M E S Y S T E M S
New Construction
ELAN recommends a “home-run” wiring network using Cat-5 twisted-pair telephone wire from each telephone wall jack location to an ELAN TH48 Telephone Expansion Hub.
elephone Master Hub w/Surge Protection
C2
PG/DB OUT
+
- +
MOH IN
DOOR STATION
(MONO)
Z•POWER
T
Disconnect
From
In Out
TELCO
R
From Phone
Company
4
T
R
3
T
R
2
T
RJ31X
R
1
T
To
Security
PHONE
TELCO
LINE 1/2
LINE 1/2
-
OUT
BUS
IN
Espansion
Ports
In
Out
T
Espansion
Ports
In
Out
Model TH31SRG
(Surge, RJ31X, Disconnect)
Ports
Surge
Telephone
Warning
Output
4
3
2
1
Surge Protector
elephone Master Hub (4 Lines x 8 Phones)
T
elephone Master Hub (4 Lines x 8 Phones)
Telephones
Model TH48
Telephones
Model TH48
R
4
T
R
3
T
R
2
T
R
1
T
R
4
T
R
3
T
R
2
T
R
1
T
R
4
T
R
3
T
R
2
T
R
1
T
TH31SRG
4-Line TELEPHONE
HUB with
Surge Protection
TH48 TELEPHONE EXPANSION HUB
SATELLITE TV MODEM LINE FAX LINE
TH48 TELEPHONE EXPANSION HUB
DUAL
TELEPHONE
WALLPLATES
4-TWISTED PAIR TELEPHONE WIRE (CAT-5)
Figure 3-14: New Construction Application
Page 38 © ELAN Home Systems 2009 • All rights reserved.
Page 41
E L A N H O M E S Y S T E M S
Retrofit
Pre-existing “daisy-chained” wiring networks are perfectly compatible with the ELAN C2 Communication Controller.
INSTALLATION MANUAL
C2
C2
PG/DB OUT
+
- +
MOH IN
DOOR STATION
(MONO)
Z•POWER
elephone Master Hub w/Surge Protection
T
PHONE
LINE 1/2
-
BUS
TELCO
LINE 1/2
OUT
IN
From Phone
Company
To Security
Disconnect
From
In Out
TELCO
R
4
T
R
3
T
R
2
T
RJ31X
R
1
T
(Surg e, RJ 31X, Dis conne ct)
Surge
Warning
4
3
2
1
Model TH31SRG
Ports
Telephone
Output
R
4
T
R
3
T
R
2
T
R
1
T
TH31SRG
4-Line TELEPHONE
HUB with
Surge Protection
Surge Protector
Telephone Expansion Hub (4 Lines x 8 Phones)
Espansion
Ports
In
Out
Telephones
Model TH48
TH48 TELEPHONE EXPANSION HUB
R
4
T
R
3
T
R
2
T
R
1
T
SATELLITE TV MODEM LINE FAX LINE
Telephone Expansion Hub (4 Lines x 8 Phones)
Espansion
Ports
In
Out
Telephones
Model TH48
TH48 TELEPHONE EXPANSION HUB
R
4
T
R
3
T
R
2
T
R
1
T
© ELAN Home Systems 2009 • All rights reserved. Page 39
Figure 3-15: Retrofit Application
Page 42
INSTALLATION MANUAL
C2
E L A N H O M E S Y S T E M S
Connecting The C2 To A Multi-Line Telephone system
The C2 communication features (paging, door speaker communications, relay activation, etc.) can be accessed from both Line 1 and Line 2. The TELEMUTE feature is available on both C2 lines.
NOTE: Phone-to-phone intercom (#7,0) will only work with phones on the same line. For example, you can not pick up Line 1 and intercom to someone on Line 2.
Wh/Org
2 lines from
telepone company
Cat-5
Orange
Cat-5 Jumper (included)
Blue
Wh/Blu
TH31 SRG TELEPHONE
MASTER HUB
Telep ho ne Ma ste r Hu b ( Surg e, R J-3 1X, Disc o nne c t)
From
Disconnect
Telco
In Out
R
4
T
R
3
T
R
2
T
R
RJ31X
1
T
1 2 3 4 5 6
Surge
Warning
Line 1
Line 2
T
T TR R
M od e l TH3 1S R G
Telephone
Output
R
R
4
T
R
3
T
R
2
T
R
1
T
Blue
Orange
Wh/Blu
Wh/Org
2 lines to
TELCO on COM2
Cat-5
RJ11
RJ14 Connection
Wire Color Codes
Cat-5 4 Pair UTP
ELAN recommends that telephone RJ-45 jacks be wired to the T568A standard.
Figure 3-16: Connecting Telephone Service to the TH31 SRG Telephone Master Hub
Page 40 © ELAN Home Systems 2009 • All rights reserved.
Pair 4
Pair 3
Pair 2
Pair 1
Brown
Wh/Brown
Green
Wh/Green
Orange
Wh/Orange
Blue
Wh/Blue
RING TIP
RING TIP
RING TIP
RING TIP
Line 1 TIP - White/Blue
Line 1 RING - Blue
Line 2 TIP - White/Orange
Line 2 RING - Orange
Page 43
INSTALLATION MANUAL
E L A N H O M E S Y S T E M S
C2
Digital Subscriber Line (DSL)
Digital Subscriber Line, or DSL, is a batch of technologies that provide a digital connection (typically an Internet connection) over the copper wires of the local telephone network. DSL provides high speed Internet access to home consumers in Europe and North America.
Telephone services were initially designed to carry “Plain Old Telephone Service” (POTS) or Public Switched Telephone Network (PSTN) calls. DSL allows ordinary phone lines to provide a way to carry data and voice services simultaneously.
DSL Filters
Installers will need to install a passive electronic filter (known variously as a “filter”, “microfilter” or a “splitter”) up stream of the C2 if using the POTS service on the same line. This ensures that the DSL modem and the telephone only receive the frequencies they are designed to handle. The end user will need a splitter. The splitter is first thing connected to an incoming phone line. Then, one side of the splitter goes to the DSL modem. The other side goes through the filter to the C2 TELCO input.
To
House
Phones
PC
DSL
MODEM
PHONE
LINE 1/2
OUT
TELCO
LINE 1/2
Filter
DSL
PHONE
LINE
Phone Service
From
Incoming
Demarcation
Point
IN
© ELAN Home Systems 2009 • All rights reserved. Page 41
Figure 3-17: DSL Filters
Page 44
INSTALLATION MANUAL
C2
E L A N H O M E S Y S T E M S
Standalone Connections (Without an ELAN Multi-Room Controller)
Pre-Amp/Amp
Use stereo RCA patch cables to connect the C2’s AUDIO LOOP IN to the Pre-Amp’s Main Outputs as shown. Connect the AUDIO LOOP OUT jacks to the Power Amp’s Main Inputs. This allows the C2’s Page and Doorbell signals to be heard through the speakers connected to the power amplifier.
PRE-AMP MAIN OUTPUTS
L R
IN OUT
AUDIO LOOP
PG/DB OUT
L
R
MOH IN (MONO)
L R
POWER AMP INPUTS
Figure 3-18: C2 to a Pre-Amp/Power Amp Stereo System
Receiver Based System
Use stereo RCA patch cables to connect the C2’s AUDIO LOOP IN to the Receiver’s Main Outputs as shown. Connect the AUDIO LOOP OUT jacks to the Receiver’s Main Inputs. This allows the C2’s Page and Doorbell signals to be heard through the speakers connected to the receiver.
Stereo Receiver
Figure 3-19: C2 to a Stereo Receiver Pre-Out Main-In Jacks
Page 42 © ELAN Home Systems 2009 • All rights reserved.
Pre Out
L R
Main In
L R
IN OUT
L
R
AUDIO LOOP
PG/DB OUT
MOH IN
(MONO)
Page 45
E L A N H O M E S Y S T E M S
C2
Stereo Receiver - Tape Loop
Use stereo RCA patch cables to connect the C2’s AUDIO LOOP IN to the Receiver’s Tape Loop Outputs as shown. Connect the AUDIO LOOP OUT jacks to the Receiver’s Tape Loop Inputs. This allows the C2’s Page and Doorbell signals to be heard through the speakers connected to the receiver.
NOTE: Only applicable when Tape Loop is active and is dependent on receiver volume level, unless auto-sense ability is built in to the receiver.
Stereo Receiver
INSTALLATION MANUAL
Tape Out
L R
Tape In
L R
IN OUT
L
R
AUDIO LOOP
PG/DB OUT
MOH IN (MONO)
Figure 3-20: C2 to a Stereo Receiver Through the Tape In/Tape Out Jacks
© ELAN Home Systems 2009 • All rights reserved. Page 43
Page 46
INSTALLATION MANUAL
G
C2
E L A N H O M E S Y S T E M S
Paging & Door Chime Using Two Independent Stereo Systems
These connections apply to both Pre-Amp/PowerAmp Systems and Stereo Receivers with Pre-Out/Main-In jacks. This scenario requires the use of an automatic (signal-sensing) line level A/B switch such as the Sonance AL-2 or the Niles SAS-1. Depending on the A/B switch, a slight time lag between the activation/deactivation of the page and doorbell signals between System #1 and System #2 may occur. Consult the manufacturer of the A/B switch for time lag specifications.
PRE-AMP #1 OUT
R
L
POWER AMP #1 IN
R
L
POWER
120VAC
50/60HZ
60w
T.5AL TYPE
REPLACE WITH SAME TYPE AND
RATING ONLY
SUM PG
IN
FUSE
VIA!NET
DB 1 DB 2+
OUT
OUTPUTS
TRIGGERS
1 2
-
LEXINGTON, KY USA • MADE IN CHINA
-
+ -+ - +
VCO
A/B SWITCH DEFAULT INPUT
-
R
MODEL: C2 COMMUN ICATIONS CONTROLLER
+12V GND +
NC C NO NC C NO NC C NO NC C NO+ - +
POWERINPUTS
RELAY 1 RELAY 2 RELAY 3 RELAY 4
SIGNAL-SENSING A/ B SWITCH
IN OUT
L
R
AUDIO LOOP
PG/DB OUT
MOH IN
(MONO)
- +
+
DOOR STATION
BUS
PHONE
TELCO
LINE 1/2
-
LINE 1/2
OUT
IN
"Y" SPLITTER FEEDIN THE A/B SWITCH'S PRIORITY INPUT
A/B SWITCH OUTPUT
PRE-AMP #2 OUT
R
L
POWER AMP #2 IN
R
L
Figure 3-21: Page & Door Chime using Two Independent Stereo Systems
Page 44 © ELAN Home Systems 2009 • All rights reserved.
Page 47
E L A N H O M E S Y S T E M S
C2
C2 Trigger Outputs to SIM2 Sensor Integration Module
Use the C2’s Trigger Outputs to activate automated devices that require voltage or contact closure such as lighting controls or VIA! Touch Panel sequences using ELAN’s SIM2 Sensor Integration Module.
C2 to SIM2 Sense Input Connections
DB1 Triggers Camera Video on VIA! Touch Panel
INSTALLATION MANUAL
LOC
LOCAL
1
717
SYS
SYSTEM
3.5mm Stereo
Interconnect Cable
SUM PG
DB 1 DB 2+
OUTPUTS
C2 Rear
TRIGGERS
1 2
+
-
+
INPUTS
-
© ELAN Home Systems 2009 • All rights reserved. Page 45
Figure 3-22: C2 to SIM2 Connections
Page 48
INSTALLATION MANUAL
C2
E L A N H O M E S Y S T E M S
ELAN Multi-Room Controller-Based Connections
C2 to S66A Connections
Use an RCA interconnect cable to connect the PAGE IN and MOH (Music On Hold) RCA jacks from the S66A to the PG/DB OUT and MOH IN (MONO) jacks of the C2. The colors match on the jacks - Red to Red, White to White.
Connect a 3.5mm mono interconnect cable, such as an ELAN IRIC from the SUM Trigger Output to the S66A’s PAGE TRIG IN.
SUM Trigger Output
S66A responds to Page, all doorbells and Trigger Inputs.
3.5mm Mono
Interconnect Cable
SUM PG
DB 1 DB 2
OUTPUTS
TRIGGERS
1 2
-
-
+ - + - +
VCO
+12V GND +
-
POWER INPUTS RELAY 1 RELAY 2 RELAY 3 RELAY 4
NC C NO NC C NO NC C NO NC C NO + - +
C2 Rear
S66A Rear
Interconnect
Cable (Stereo)
RCA
IN OUT
L
R
AUDIO LOOP
PG/DB OUT
MOH IN
(MONO)
Figure 3-23: C2 ELAN S66A interconnects
Page 46 © ELAN Home Systems 2009 • All rights reserved.
Page 49
INSTALLATION MANUAL
E L A N H O M E S Y S T E M S
C2
C2 to S86A
S86A/S86P MOH/Page Trigger Input Use an RCA interconnect cable to connect the PAGE IN and MOH (Music On Hold) RCA jacks
from the S86A/P to the PG/DB OUT and MOH IN (MONO) jacks of the C2. The colors match on the jacks - Red to Red, White to White.
Connect a 3.5mm mono interconnect cable, such as an ELAN IRIC from the SUM Trigger Output to the S86A/P’s PAGE TRIG IN.
NOTE: When connecting multiple S86A/P’s use the PAGE TRIGGER OUT and PAGE OUT connections as shown on the following page.
When using the Group Paging feature, the VIA!Net connection (not shown) MUST be made between the S86A and the C2.
S86A Rear
IN
3.5mm Mono
Interconnect Cable
SUM Trigger Output
S86A responds to Page, all doorbells and Trigger Inputs.
SUM PG
DB 1 DB 2
OUTPUTS
C2 Rear
TRIGGERS
1 2
PAGE
TRIGGER
OUT
PG IN
PG OUT
MOH OUT
RCA
Interconnect
Cable (Stereo)
IN OUT
L
-
-
+ -+ - +
VCO
-
+12V GND +
POWERINPUTS RELAY 1 RELAY 2 RELAY 3 RELAY 4
NC C NO NC C NO NC C NO NC C NO+ - +
R
AUDIO LOOP
PG/DB OUT
MOH IN (MONO)
Figure 3-24: C2 To ELAN S86A interconnects
© ELAN Home Systems 2009 • All rights reserved. Page 47
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INSTALLATION MANUAL
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E L A N H O M E S Y S T E M S
C2 to S86A Multi-Chassis Connections
The S86A utilizes outputs for Page Audio and Page Trigger in order to facilitate multiple chassis. Use a mono RCA interconnect cable for Page Audio, and 3.5mm mono interconnects for Page
Triggers as shown in the diagram.
Multiple S86A Chassis Connections
Page/Door Chime/MOH
3.5mm Mono
Interconnect Cable
SUM Trigger Output
S86A responds to Page, all doorbells and Trigger Inputs.
SUM PG
DB 1 DB 2
OUTPUTS
TRIGGERS
1 2
-
-
+ -+ - +
VCO
-
NC C NO NC C NO NC C NO NC C NO+ - +
+12V GND +
POWERINPUTS RELAY 1 RELAY 2 RELAY 3 RELAY 4
S86A #1
IN
PAGE
TRIGGER
OUT
PG IN
PG OUT
MOH OUT
Interconnect
Cable (Stereo)
IN OUT
AUDIO LOOP
3.5mm Mono
Interconnect Cable
RCA Interconnect Cable (Mono)
RCA
L
R
PG/DB OUT
MOH IN (MONO)
S86A #2
IN
PAGE
TRIGGER
OUT
PG IN
PG OUT
MOH OUT
Interconnect Cable
Interconnect
Cable (Mono)
3.5mm Mono
RCA
S86A #3
IN
PAGE
TRIGGER
OUT
PG IN
PG OUT
MOH OUT
C2 Rear
Figure 3-25: C2 To ELAN S86A interconnects (Part 2)
S86A Sense Trigger Inputs
The C2’s PG, DB1, and DB2 outputs can be used to trigger automated events utilizing the S86A’s Sense Inputs. A specific VIA! Touch Panel can, for example, display a specific camera based on a doorbell push at a specific door station.
NOTE: Use a 3.5mm stereo interconnect cable for these connections.
S86A Sense Input Connections
Page Trigger
S86A
ELAN SENSE INPUTS
3.5mm Stereo
Interconnect Cable
SUM PG
TRIGGERS
1 2
+
-
+
1 2 3
-
5 6
4
S86A Sense Input Connections
DB1/DB2 Triggers
1 2 3
SUM PG
TRIGGERS
1 2
-
+
+
-
S86A
ELAN SENSE INPUTS
4
3.5mm Stereo
Interconnect Cables
5 6
DB 1 DB 2
OUTPUTS
INPUTS
C2 Rear
Figure 3-26: C2 To ELAN S86A interconnects
Page 48 © ELAN Home Systems 2009 • All rights reserved.
DB 1 DB 2
OUTPUTS
C2 Rear
INPUTS
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E L A N H O M E S Y S T E M S
C2
C2 To S128P
S128P MOH/Page Trigger Input Use an RCA interconnect cable to connect the PAGE IN and MOH (Music On Hold) RCA jacks
from the S128P to the PG/DB OUT and MOH IN (MONO) jacks of the C2. The colors match on the jacks- Red to Red, White to White.
Connect a 3.5mm mono interconnect cable, such as an ELAN IRIC from the SUM Trigger Output to the S128P’s PAGE TRIG IN.
NOTE: When connecting multiple S128P’s use the PAGE TRIGGER OUT and PAGE OUT connections as shown on the following page.
S128P Rear
3.5mm Mono
Interconnect Cable
INSTALLATION MANUAL
SUM Trigger Output
S128P responds to Page, all doorbells and Trigger Inputs.
SUM PG
DB 1 DB 2
OUTPUTS
C2 Rear
TRIGGERS
1 2
RCA
Interconnect
Cable (Stereo)
IN OUT
L
-
-
+ -+ - +
VCO
-
+12V GND +
POWERINPUTS RELAY 1 RELAY 2 RELAY 3 RELAY 4
NC C NO NC C NO NC C NO NC C NO+ - +
R
AUDIO LOOP
PG/DB OUT
MOH IN (MONO)
Figure 3-24: C2 To ELAN S128P interconnects
© ELAN Home Systems 2009 • All rights reserved. Page 49
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E L A N H O M E S Y S T E M S
C2 to S128P Multi-Chassis Connections
The S128P utilizes outputs for Page Audio and Page Trigger in order to facilitate multiple chassis. Use a mono RCA interconnect cable for Page Audio, and 3.5mm mono interconnects for Page
Triggers as shown in the diagram.
3.5mm Mono
Interconnect Cable
S128P #3
S128P #2
RCA
Interconnect
Cable (Mono)
Multiple S128P Chassis Connections
Page/Door Chime/MOH
3.5mm Mono
Interconnect Cable
SUM Trigger Output
S128P responds to Page, all doorbells and Trigger Inputs.
SUM PG
DB 1 DB 2
OUTPUTS
TRIGGERS
1 2
-
-
+ -+ - +
VCO
-
+12V GND +
NC C NO NC C NO NC C NO NC C NO+ - +
POWERINPUTS RELAY 1 RELAY 2 RELAY 3 RELAY 4
3.5mm Mono
Interconnect Cable
S128P #1
Interconnect Cable (Stereo)
IN OUT
L
R
AUDIO LOOP
RCA
PG/DB OUT
MOH IN (MONO)
RCA Interconnect Cable (Mono)
C2 Rear
Figure 3-25 C2 To ELAN S128P interconnects (Part 2)
S128P Sense Trigger Inputs
The C2’s PG, DB1, and DB2 outputs can be used to trigger automated events utilizing the S128P’s Sense Inputs. A specific VIA! Touch Panel can, for example, display a specific camera based on a doorbell push at a specific door station.
NOTE: Use a 3.5mm stereo interconnect cable for these connections.
S128P Sense Input Connections
Page Trigger
SUM PG
DB 1 DB 2
OUTPUTS
TRIGGERS
1 2
+
-
+
INPUTS
S128P
3.5mm Stereo
Interconnect Cable
-
C2 Rear
S128P Sense Input Connections
DB1/DB2 Triggers
SUM PG
DB 1 DB 2
OUTPUTS
TRIGGERS
1 2
+
-
+
INPUTS
S128P
-
COM2 Rear
3.5mm Stereo
Interconnect Cables
Figure 3-26 C2 To ELAN S128P interconnects
Page 50 © ELAN Home Systems 2009 • All rights reserved.
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E L A N H O M E S Y S T E M S
C2
Chapter 4: Troubleshooting
The tables in Chapter 4 provide troubleshooting symptoms along with possible causes and corrections for the C2 Communications Controller.
Table 4-1 Telephone Troubleshooting Procedures
INSTALLATION MANUAL
Symptom Possible
Cause/s
Phone won’t dial out during stutter tone (voice message waiting).
Phone won’t dial out.
No Ring-In. REN value
Dialing or speed dialing before stutter tones play through.
Incoming phone line problems (C.O. line not active, incorrect wiring, etc.)
exceeded (too high) - see pages iv and 3-8 for Ringer Equivalency Number information) C.O. line not working. NOTE: The Line 1/2 STATUS LED on the front of the C2 should begin to flash whenever the phones ring.
What an authorized installer can do
Allow the stutter tone to finish before attempting to dial or speed dial out. If problem still exists, call ELAN Technical Support at 1-800­622-ELAN.
Verify incoming telephone functionality. Connect single phone to output of C2. If problem still exists, call ELAN Technical Support at 1-800­622-ELAN.
1. Confirm symptom and homeowner’s findings regarding REN at left.
2. With a lineman’s hand-set/test set or a single line, corded, touch-tone telephone connected directly to the outside line, have someone call to confirm that you have ring-in.
3. After confirming C.O. line ring-in, connect your ‘butt set’ or a single line, corded, touch-tone telephone directly to the PHONE OUT jack on the back of the C2. Have someone dial into the home. If the phone now rings, the problem lies ‘after’ the C2. Check all connections at the punchdown block and wall jacks for a possible mis-wire or short.
4. Reset power to the C2 If the phone still does not ring in, there may be a problem with the C2. Contact ELAN Technical Support at 1-800­622-ELAN from the job site.
Call Waiting not operating properly.
Call “drops out” for three seconds during conversation.
© ELAN Home Systems 2009 • All rights reserved. Page 51
FLASH HOOK time too short.
DEBOUNCE Time too short.
On the front of the C2,move the FLASHHOOK DIP switch (#3) to the UP position (1.25s) (see page 1-10 for details).
On the front of the C2, move the DEBOUNCE DIP switch (#2) and move it to the UP position (85ms) (see page 1-10 for details). If problem still exists, call ELAN Technical Support at 1-800­622-ELAN.
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Table 4-1 Telephone Troubleshooting Procedures
Symptom Possible
Cause/s
Phone services provided by Banks, Credit Card Companies, etc. are not responding when you are on the C2 line.
Constant “double beep” through speakers.
Constant “single beep” through speakers.
Group Paging does not work (S86A systems only)
Not using #,9 system Bypass.
The telephone “OFF-HOOK” or "ON-HOLD" alert for Line 2 has been activated.
The telephone “OFF-HOOK” or "ON-HOLD" alert for Line 1 has been activated.
VIA!Net not connected between the C2 and the S86A
What an authorized installer can do
Press #,9 to bypass the C2. This can be done either before or after you dial out, and will permit you to use all of these services (see page 6 for details). If problem still exists, call ELAN Technical Support at 1-800­622-ELAN.
a. Check to see if any phones are off-hook (see page 1-6 or Quick Reference Card for details). Replace phone on-hook. b. A caller has been left on Hold for over a minute (see page 1-6 or Quick Reference Card for details). Take caller off Hold. If problem still exists, call ELAN Technical Support at 1-800­ 622-ELAN.
See above.
Connect VIA!Net cable
Group Paging not pro­grammed properly in software
Table 4-2 C2 Door Station Troubleshooting Procedures
Symptom Possible
Cause/s
Cannot hear person at Door Station.
Person Speaking at Door Station is too loud.
Door Station Speaker Audio cuts out during speech.
Door Station Microphone Input Level is too low.
Door Station Microphone Input Level is too high.
Door Station Output Level is too low.
Correct / Enable Group Paging in the configuration software If problem still exists, call ELAN Technical Support at 1-800­622-ELAN.
What an authorized installer can do
Increase the DOOR STATION MICROPHONE INPUT LEVEL by turning the Door Station Microphone Input Level Adjustment control located behind the access door on the C2 Front Panel clockwise. If problem still exists, call ELAN Technical Support at 1-800­622-ELAN.
Decrease the Door Station Microphone Input level by turning the DOOR STATION MICROPHONE INPUT LEVEL Adjustment control located behind the Access door on the C2 Front Panel counterclockwise. If problem still exists, call ELAN Technical Support at 1-800­622-ELAN.
Increase the Door Station output level by turning the DOOR STATION OUTPUT LEVEL Adjustment control located behind the Access door on the C2 Front Panel clockwise. If problem still exists, call ELAN Technical Support at 1-800­622-ELAN.
Page 52 © ELAN Home Systems 2009 • All rights reserved.
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E L A N H O M E S Y S T E M S
Table 4-2 C2 Door Station Troubleshooting Procedures
INSTALLATION MANUAL
C2
Symptom Possible
Cause/s
Door Station Speaker too loud and distorts during speech.
Cannot commu­nicate with Door Station(s).
Doorbell Illumination is pulsating.
Door Station speaker “squeals”.
Doorbell light not lighted.
Door Station Output Level is is too high.
Using non touch-tone phone. Using incorrect key sequence. DIP Switch Settings incorrect.
C2 needs to be reset.
Microphone in telephone may be too ‘sensitive’. Door Station Speaker microphone and/or Door Station Output levels are too high.
Doorbell leads may be wired backwards.
What an authorized installer can do
Decrease the Door Station output level by turning the DOOR STATION OUTPUT LEVEL Adjustment control located behind the Access door on the C2 Front Panel counterclockwise. If problem still exists, call ELAN Technical Support at 1-800­622-ELAN.
1. Confirm the symptom and that the problem exists on all phones. Make sure all other ELAN phone features are working properly.
2. Verify that the Door Station is properly connected to the Door Station bus on the C2, and the connector is plugged snugly into the Door Station jack. Verify proper DIP switch settings on the Door Station. If the problem still exists, there may be a problem with the C2 or Door Stations. Contact ELAN Technical Support from the job site at 1-800-622-ELAN.
Remove power to the C2 for 10 seconds, then turn power back on. If problem still exists, call ELAN Technical Support at 1-800­622-ELAN.
1. Confirm that problem occurs on all phones.
2. If the problem is specific to only one phone, it is likely that the mic sensitivity of that phone is incompatible with ELAN
3. If the problem occurs on all phones, it is probably due to feedback between the Door Station mic and speaker. There are two ways to alleviate this. We suggest that you try (a) first, as it will not result in any loss of Door Station mic or speaker levels: a. Stuff the Door Station rough-in bracket with insulation b. On the front of the C2, find Door Station Microphone Input Level Adjustment control and turn it counterclockwise. Test Door Station communications. If this did not eliminate the problem completely, locate the Door Station Output Level Adjustment control and turn it counterclockwise. Test Door Station communications. If problem still exists, call ELAN Technical Support at 1-800­622-ELAN.
Verify the correct connections for the doorbell, (see Chapter 3 for proper Door Station connectivity for Connections). If problem still exists, call ELAN Technical Support at 1-800­622-ELAN.
© ELAN Home Systems 2009 • All rights reserved. Page 53
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E L A N H O M E S Y S T E M S
Table 4-2 C2 Door Station Troubleshooting Procedures
Symptom Possible
Cause/s
Doorbell does not work.
Door Station does not play assigned chime.
Same Door Chime plays through all Door Stations at the
Door Chime Output Level is turned down. Bad, stuck or miswired Doorbell button.
Improper Door Chime assignment. Door Station DIP switch may be set incorrectly.
Two or more Door Station DIP switches may be set to the same ID.
same time.
Voice from Door Station speaker(s) fall in and out.
Two or more Door Station DIP switches may be set to the same ID.
What an authorized installer can do
1. Confirm symptom and pot adjustment levels described at left.
2. Make sure the volume controls are turned up. At the Door Station Speaker, short together the two wires connected to the doorbell button. If you hear the Door Chime, you probably have a bad doorbell button.
3. At the C2 short across the (DB1 or DB2) Trigger+ and Trigger- contacts If you hear the chime, you may have a bad Door Station. If you still do not hear the chime there may be a problem with the C2. Call ELAN Technical Support at 1-800-622-ELAN.
Make sure you have assigned the desired Door Chime to the correct Door Station. Follow the instruction provide on your Quick Reference Card or outlined in the How To section in Chapter 1. Verify that DIP Switch setting for the Door Station in question is set to the desired setting, (see Appendix B) for DIP switch assignments. If problem still exists, call ELAN Technical Support at 1-800­622-ELAN.
Verify that DIP Switch ID setting for the each Door Station are set to a unique ID, (see Appendix B for DIP switch assignments). If problem still exists, call ELAN Technical Support at 1-800­622-ELAN.
Verify that DIP Switch ID setting for each Door Station is set to a unique ID, (see Appendix B for DIP switch assignments). If problem still exists, call ELAN Technical Support at 1-800­622-ELAN.
Page 54 © ELAN Home Systems 2009 • All rights reserved.
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E L A N H O M E S Y S T E M S
Table 4-3 C2 Relay Troubleshooting Procedures
INSTALLATION MANUAL
C2
Symptom Possible
Cause/s
Relay(s) activation via telephone not working.
Improper key sequence. Relay device inoperative or mis-wired.
Symptom Possible
Cause/s
No Page or Door Chime audio or level is too low/ high.
Adjust Page/ Door Chime levels.
What an authorized installer can do
1. Confirm that correct key sequence does not activate relay.
2. Confirm that the front panel LED associated with the relay you are trying to activate illuminates after pressing the correct key sequence. If it does not, try it again with a lineman’s hand set/test set or telephone plugged directly into the PHONE OUT jack on the back of the C2. If you still do not get a relay activation LED to flash, call ELAN technical support from the job site, as there may be a problem with the unit.
3. If the relay LED flashes when you try to activate it, but there is no response from the relay device, there may be a problem with either the relay device, the relay’s power supply or the wire run between the relay and the C2.
4. Meter the relay for continuity when activated. If you get continuity the C2 is oppurating correctly.
Table 4-4 C2 Adjustments Troubleshooting Procedures
What an authorized installer can do
1. If using the C2 with a discontinued Z•630 Pre-Amp Controller: a. Confirm proper connection and integrity of the patch cord between the C2 Page & DB Out jack and the Z•630 Page & DB Input jack. b. Adjust the PAGE OUTPUT LEVEL or DOORBELL OUTPUT LEVEL.
2. If using C2 in a stand-alone application (i.e. with an A/V receiver): a. Confirm proper connection and integrity of the patch cord between the C2 and stereo system (C2 Loop Out to system Main or Tape In. C2 Loop In to system Pre or Tape Out). If going through a receiver’s Tape In/Out loop, confirm that the receiver is in Tape Monitor mode. b. Adjust the PAGE OUTPUT LEVEL until the page level is satisfactory. Adjust the DOOR CHIME OUTPUT LEVEL until Door Station Door Chimes are satisfactory. If unable to resolve problem, call ELAN Technical Support at 1-800-622-ELAN from the job site.
Music-On­Hold level is too low/high.
© ELAN Home Systems 2009 • All rights reserved. Page 55
Music-On-Hold Input level may need to be adjusted.
Adjust the Music-On-Hold Input levels until the volume is satisfactory for both lines. The adjustment pots are located beneath the Access door on the front of the C2. If problem still exists, call ELAN Technical Support at 1-800­622-ELAN.
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E L A N H O M E S Y S T E M S
Table 4-5 C2 Volume Control Troubleshooting Procedures
Symptom Possible
Cause/s
Volume controls do not work when page or Door Chime is sent.
Cannot hear Page or Door Chime when volume controls are turned down.
VCO- and VCO+ may be reverse wired, or power + and
- may be reversed.
1. Page & Doorbell Override feature is not working.
2. VCO- and VCO+ may be reverse wired, or a power supply + and ­may be reversed.
What an authorized installer can do
1. Confirm symptom and homeowner’s findings regarding.
2. Verify that VCO+ and VCO-polarity is wired properly.
3. Verify power supply polarity is wired properly.
4. Enter a page or press a Door Station doorbell to verify problem corrected. If problem still exists, call ELAN Technical Support at 1-800­622-ELAN.
5. Meter for 12V on VC override on C2.
1. Confirm symptom.
2. Verify that VCO+ and VCO- connections for the overrides are connected properly and polarity is maintained to the VCO removable connectors on the back of the C2. 3a. Rotary Volume Controls - Ensure that the Override Volume Jumpers are properly set for rotary volume controls. 3b. Electronic Volume Controls - Verify that the Override Volume settings are properly set.
4. Verify that the power supply (internal or external) is connected properly and is providing the voltage and current necessary to power the volume controls. Contact ELAN Technical Support from the job site at 1-800-622-ELAN, if voltage is present.
5. Meter for 12V on VC+ and VC- at the volume control.
Symptom Possible
Cause/s
Noise or hum in phone earpiece.
Ground Loop 1. Remove any fax machines, answering machines, DSS/
Technical Support
If, after carefully following the steps in the Troubleshooting section, you are unable to resolve issues with the installation or operation of the C2, please call ELAN Technical Support at 1-800-622-ELAN (3526).
Table 4-6 C2 Hum Troubleshooting Procedure
What an authorized installer can do
Cable Boxes or any other equipment connected to the phone system.
2. Bypass the C2 RJ-11 connection with an RJ-ll jumper or power off the C2. If the problem clears during the above checks, a ground loop exists between the power circuit for the C2 and the phone system or connected equipment. Have a licensed electrician check and repair grounding for the homes electrical system.
Page 56 © ELAN Home Systems 2009 • All rights reserved.
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E L A N H O M E S Y S T E M S
Appendix A: Specifications
Table A-1 C2 Communications Controller Specifications
Item Description
Power Requirements Home phone battery voltage C.O. Access Lines
Relay Type Current Limit
Music-On-Hold (MOH) Input Level (mono)
Page/Doorbell (P/DB) Output Output Level (momo)
Volume Control Override (VCO) Internal Power Supply
Trigger Inputs (2) Current limited + 12VDC Output
Connector Interfaces AC Power VIA!NET IN/OUT Trigger Output Trigger Input Relay/VCO Connections Relay/VC Power Audio Loop In/Out Music On-Hold (MOH IN) Door Station Bus Phone Out (2-Line) TELCO In (2-Line)
Door Station Bus Mic /Speaker max gain
Recommended Wire Doors Station Assembly RJ-45 interface (VIA!Net) RJ-14 “Telco” interface
Dimensions w/Feet (1U w/o Feet) 17 W X 2 3/8 H X 12 1/2 D (in.)
120V, 60Hz, 25W 48VDC 2
NO/NC/COM dry contact 30VAC/DC @ 4A (max ea.)
0 to 2.5 p-p max, adjustable Muted to +6dB. (MOH suggested input level is between -10dBv and 0dBv)
0 to 2.5 p-p max, adjustable Muted to +6dB
1A, 12VDC
(connect to dry closure only)
3-Prong Heavy Duty Power Cord RJ-45
3.5mm Connectors Removable Locking Connectors Removable Locking Connectors Removable Locking Connectors RCA Type, Line Level Only RCA Type, Line Level Only Removable Locking Connectors RJ-14 RJ-14
+6dB Boost
Cat-5 Communications Wire (1000 ft. max)or 2-conductor “bell” wire Cat-5 Communications Wire Cat-5 Communications Wire
432 W X 60 H X 318 D (mm)
INSTALLATION MANUAL
C2
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INSTALLATION MANUAL
C2
E L A N H O M E S Y S T E M S
Appendix B: Door Stations
Introduction
ELAN’s new DS3 Series Door Station and the C2 Communications Controller provide you with full two-way communications and door latch control from your touch-tone telephones. A simple #-D (for Door) from any touch-tone phone allows you to speak with visitors at the door. Another simple button press (“0”) activates the door latch to let them in (if you are so inclined). The door latch must be installed and is not included. The DSC3, with its on-board color camera, gives you the option of seeing who is there before you even pick up the phone.
Door Stations Models
ELAN’s two-wire door station models include the DSS3 Surface Mount Door Station, the DSF3 Flush Mount Door Station, and DSC3 Flush Mount Door Station with Color Camera. Designed to be installed in a variety of locations, each door station allows custom installation in areas such as the front door, back door, guest house, or gates. Each model allows independent conversation with visitors at up to eight locations. With the Door Latch Activation feature, you can remotely unlock a door or gate and let the visitor enter, if desired (a third-party door latch must be installed and is not included with ELAN Door Stations.
NOTE: The new DS3 Series Door Stations are only compatible with ELAN’s C2 Communications Controller and will not work with the discontinued Z•600 Communications Controller or HDC1050/HDC2050 Telephone Interface Cards used with ELAN HD systems.
Page 58 © ELAN Home Systems 2009 • All rights reserved.
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E L A N H O M E S Y S T E M S
Specifications
Table B-1 provides the DS Series Door Station Specifications.
Table B-1 Specifications
Item Description
Door Station Speaker
Microphone Hi-gain omni-directional condenser Door Latch Relay 12VDC coil, 2A contact rating Wiring Requirements Cat-5, 1000ft max
DSC3 Color Camera Specifications
Imager
Auto Iris 1/50-1/100,000 sec. Lux .05 min. Resolution Horiz. Viewing Angle 120° Vert. Viewing Angle 100° Swivel +15°/-15° left to right Video Output 1V peak-to-peak Video Output Impedance 75 Ohms Power Requirements (Min.) 12VDC @ 130 mA DSC3 and DSF3 Faceplate Dimensions 5 1/2 W X 3 8/10 H (in)
DSS3 Specifications
DSS3 Dimensions 5 1/2 W X 3 8/10 H (in) X 9/10 D (in)
8 ohm, sealed back polyester cone
1/3 in. CCD
480 TV Lines
138 W X 97 H (mm)
138 W X 97 H (mm) X 23 D (mm)
INSTALLATION MANUAL
C2
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E L A N H O M E S Y S T E M S
PreWiring & Installing The Door Stations
The DSF3 and DSS3 Door Stations require two conductors to achieve full functionality. The DSC3 requires six conductors in order to utilize the camera functionality eight for long runs (over 500 feet). Cat-5 network cable is recommended in each instance. Route Cat-5 from the head-end location to each Door Station location, avoiding sharp angles.
To physically mount DSF3 and DSC3 Door Stations, use an ELAN DBK1000 Rough-In Bracket during construction. The DSS3 Door Station is designed to be surface mounted and utilizes four wall anchors and screw.
For best aesthetics and audio quality, (and viewing angle when positioning the DSC3), mount the unit approximately 4-1/2 to 5-1/2 feet from the ground. It is strongly recommended that you test the view from the camera before finalizing installation!
DSC3
To Video Balun
via Cat-5
To Door
Latch
Door Station/ Color CCTV
Orange
NEW DSC2000 COLOR CCTV CAMERA / DOOR STATION
Brown Black
{ {
Red White Green
-DS+ +DB-
1RL2
via Cat-5
To Video Balun
Recommended Mounting Height:
4.5ft. to 5.5 ft.
Doorbell
-
+
Button
Figure B-1: Recommended Camera Height
Page 60 © ELAN Home Systems 2009 • All rights reserved.
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E L A N H O M E S Y S T E M S
1 2ON3
ON
ON
ON
Door Station 1 Door Station 2 Door Station 3 Door Station 4
Door Station DIP Switch Setting 1 1-ON, 2-ON, 3-ON 2 1-OFF, 2-ON, 3-ON 3 1-ON, 2-OFF, 3-ON 4 1-OFF, 2-OFF, 3-ON
Door Station DIP Switch Setting 5 1-ON, 2-ON, 3-OFF 6 1-OFF, 2-ON, 3-OFF 7 1-ON, 2-OFF, 3-OFF 8 1-OFF, 2-OFF, 3-OFF
ON
ON
ON
ON
Door Station 5 Door Station 6 Door Station 7 Door Station 8
1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3
Door Station DIP Switch Settings
Each door station has DIP switches that must be set to allow the C2 to differentiate between door stations and assign unique chimes, see (Figure B-2).
WARNING: The C2 must be powered down during DIP switch adjustments to ensure proper operation and implementation of the new switch settings.
INSTALLATION MANUAL
C2
Figure B-2: Door Station DIP Switch Settings
Locate and adjust the DIP switches to indicate the desired door station for your location, i.e., front door = Door Station 1, back door = Door Station 2 etc. (see Figure B-3).
- + + -
-DS+ +DB-
1RL2
1 2 3
DSC3
Figure B-3: DIP Switch Locations
DIP SWITCHES
-DS+
DSF3 OR DSS3
3 2 1
1RL2
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INSTALLATION MANUAL
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E L A N H O M E S Y S T E M S
VBRM Video Balun
The DSC3 Door Station with Color Camera requires the use of ELAN’s VBRM Video Balun (included) to properly pass video thru Cat-5 network cable at any significant distances.
Figure 3-8 and Figure 3-9 shows the wiring connections using Cat-5 network cable. Figure B-4 shows the connections for the VBRM Video Balun.
VIDEO
OUTPUT
PWR3 PS INPUT
JACK
(12VDC 130 mA)
VBRM VIDEO BALUN
7 6 8
4 3 2 5 1
PWR
DS+
DS-
VID-
VID+
DS-
DS+
GND
CONNECTED TO
DSC3 DOOR STATION
QUICK LOCK CONNECTOR
RJ45
CONNECTOR
1
DS­DS+ PWR GND
VID+ DS­DS+
2 3 4 5 VID­6 7 8
OUT TO COM2
CONNECTED TO DSC3 DOOR STATION
NOTE: Installer can use either Quick Lock Connector or the RJ45 Jack to connect the DSC3 with camera, but not both.
Figure B-4: Video Balun Wiring Connections
NOTE: The ELAN DSC3, DSF3, or DSS3 Door Stations interface with the C2 Communications Controller to provide door chime and door station communications functionality. Use Cat-5 for these connections. Cat-5 network cable must be used if using the DSC3 in conjunction with the VBRM Video Balun.
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Non VBRM Applications
In the rare instance that an ELAN VBRM Video Balun is not used, the installer can still connect the DSC3 Door Station and camera, using Cat-5 for the door station, RG59/RG6 for the camera and 18/2 AWG stranded wire for power. ELAN recommends using Cat-5 wire for the DS+ and DS- connections from the door station to the C2 Door Station Bus.
To connect the camera, perform the following:
1) Unplug the power connector and RCA video connector from the video balun on the DSC3 circuit board.
2) Remove the camera power connector, then strip back the insulation on the red and black camera power wires and connect the corresponding red and black conductors of the 18/2 AWG wire as shown in Figure B-4.
NOTE: DO NOT remove the DSC3’s yellow (video) RCA jack connector!
3) Remove the connector from the PWR3 Power Supply (see Figure B-5).
4) Tie the red wire of the 18/2 AWG to the black/white wire of the PWR3. Tie the black wire of the 18/2 AWG to the black wire of PWR3 Power Supply (see Figure B-4).
5) Splice camera power to PWR3 using 18/2 wire.
6) Connect “F-to-RCA” barrel connector (included) between the RG-6 or RG-59 coax cable and the DSC3 RCA composite video connector (yellow).
INSTALLATION MANUAL
- + + -
(Remove)
BLACK = ( - )
1 2 3
18/2 (for Power)
RED = (+)
PWR3 Power Supply
1RL2
-DS+ +DB-
To ELAN V8, S128P,
or S86A Video Controller
Figure B-5: DSC3 Without VBRM
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INSTALLATION MANUAL
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E L A N H O M E S Y S T E M S
DSF3 & DSC3 Installation
Both the DSF3 and DSC3 Door Stations are installed using the DBK1000 Door Station/Camera Rough-In Bracket (sold separately).
In order to install the DSC3 or DSF3 Door Station in the DBK1000 the door station trim brackets must be mounted to the front of the DBK1000 (see Figure B-6). Note the orientation of the trim bracket’s inner flanges
DBK 1000
DOOR STATION
ROUGH-IN BRACKET
TRIM BRACKETS
DSC3 OR DSF3
Figure B-6: Mounting the DSC3 or DSF3 Trim Brackets
The DSC3 ships ready for horizontal installation. Should you choose to mount the DSC3 vertically, the DBK1000 must also be mounted vertically and the camera module must be rotated 90 degrees to orientate the camera display (see Figure B-7).
Whether mounted horizontally or vertically, the Camera Wire should always protrude from the upper right corner of the camera module when the DSC3 is viewed from the rear.
Camera Module
-DS++DB-
1RL2
Camera Module
Set
Camera
1 2 3
Screw
- + +-
Bracket
NOTE: Regardless of the DSC3’s orientation, always make sure the wire protruding from the rear of the camera module is located in the upper right corner when viewed from the rear!
1 2 3
- + +-
1RL2
-DS++DB-
Camera Wire
Page 64 © ELAN Home Systems 2009 • All rights reserved.
Figure B-7: Camera Wire Orientation
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E L A N H O M E S Y S T E M S
1) Use 7/16 wrench to loosen the screw and rotate the camera.
2) Make sure the camera wire is located in the upper right corner of the camera module when the DSC3 is viewed from the rear.
3) Adjust the viewing angle by carefully twisting the camera bracket.
4) Once the camera has been repositioned, tighten the bracket screw to secure the camera at the desired position.
Cat-5 network cable must be used to connect ELAN Door Stations as shown in Figure 3-8 and Figure 3-9. Connecting the DSC3 includes a video balun on the head end to provide power to the camera module for cable lengths over 125 feet and up to 1000 feet. If Cat-5 network cable is not applicable for your specific installation you can still wire your door stations. ELAN suggests using RG59 for video and 18/2 for all other connects. In this case, the video balun should not be used.
NOTE: ELAN recommends using the provided doorbell only. A non ELAN doorbell has not been tested and is not covered under ELAN’s Door Station Warranty
C2
DSC3 Doorbell Button Installation
The DSC3 Door Station is designed with a separate matching doorbell button from the door station assembly. This enables the doorbell button to be installed in a conventional doorbell location, and the door station mounted higher up for optimum camera viewing.
NOTE: ELAN recommends using the provided doorbell button only. A non ELAN doorbell button has not been tested and is not covered under ELAN’s Door Station Warranty.
NOTE: if the doorbell push button does not light after connecting the db+ and db- leads from the Door Station, reverse the leads, polarity must be maintained in order for the doorbell light to function properly.
NOTE: Be sure to pull the doorbell push button wires through the back of the DBK1000 Door Station Rough-in Box.
INSTALLATION MANUAL
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INSTALLATION MANUAL
C2
E L A N H O M E S Y S T E M S
DSS3 Installation
The DSS3 is a surface mount door station designed to work with the C2, ELAN’s next generation in-home communications controller. Connect the DSS3 Door Station using Cat-5 network cable as shown in Figure 3-8 and Figure 3-9. The DSS3 has a surface mounting plate that attaches to most surfaces with 4 wall anchors and 4 screws. Attach attach the door station and surface bracket as shown in Figure B-8.
To install the DSS3 Door Station:
1) Using the surface bracket as a template, mark and drill the four corner holes. Insert a wall anchor in to each hole.
2) Attach the surface bracket using the four surface mounting screws.
NOTE: Make sure to make your electrical connections prior to mounting the door station.
3) Connect DS + and DS - using a butt splice or other appropriate connector.
4) Mount the door station to the surface bracket, as illustrated in Figure B-8. Note the orientation of the Mounting Plate flanges.
Figure B-8: Mounting the DSS3 Door Station
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INSTALLATION MANUAL
E L A N H O M E S Y S T E M S
C2
Appendix C: Rack Mounting
Rack-Mount Brackets
When mounting the C2 controller in an equipment rack, use the included rack mount brackets for secure mounting and proper ventilation. The C2 requires one rack space. To install the C2 into a standard 19” equipment rack:
1. Mount the brackets onto the C2 chassis from the front (Figure C-1).
Figure: C-1
2. Ensure that the brackets are flush with the front of the C2. Install each of the eight screws (included) through the side mounting flanges into the holes in the sides of the unit as shown in Figure C-2. Hand tighten screws! Over-tightening could cause damage to the C2 Communications Controller.
Figure: C-2.
3. Once the brackets are securely mounted, install the entire assembly into a standard 19” equipment rack from the front using four rack screws (not included).
19" Equipment Rack
© ELAN Home Systems 2009 • All rights reserved. Page 67
Rack Screws
Figure: C-3.
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INSTALLATION MANUAL
C2
Notes:
E L A N H O M E S Y S T E M S
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Notes:
Page 72
P/N 9900991 REV: F
Page 73
Limited Warranty
ELAN HOME SYSTEMS L.L.C. (“ELAN”) warrants the C2 Communications Controller to be free from defects in materials and workmanship for the period of two years (2 years) from date of purchase. If within the applicable warranty period above purchaser discovers that such item was not as warranted above and promptly notifies ELAN in writing, ELAN shall repair or replace the item at the company's option. This warranty shall not apply (a) to equipment not manufactured by ELAN, (b) to equipment which shall have been installed by other than an ELAN authorized installer, (c) to installed equipment which is not installed to ELAN's specifications, (d) to equipment which shall have been repaired or altered by others than ELAN, (e) to equipment which shall have been subjected to negligence, accident, or damage by circumstances beyond ELAN's control, including, but not limited to, lightning, flood, electrical surge, tornado, earthquake, or other catastrophic events beyond ELAN's control, or to improper operation, maintenance or storage, or to other than normal use of service. With respect to equipment sold by, but not manufactured by ELAN, the warranty obligations of ELAN shall in all respects conform to the warranty actually extended to ELAN by its supplier. The foregoing warranties do not cover reimbursement for labor, transportation, removal, installation or other expenses which may be incurred in connection with repair or replacement.
Except as may be expressly provided and authorized in writing by ELAN, ELAN shall not be subject to any other obligations or liabilities whatsoever with respect to equipment manufactured by ELAN or services rendered by ELAN.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESSED AND IMPLIED WARRANTIES EXCEPT WARRANTIES OF TITLE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
ATTENTION: TO OUR VALUED CONSUMERS
To ensure that consumers obtain quality pre-sale and after-sale support and service, ELAN Home Systems products are sold exclusively through authorized dealers. ELAN products are not sold online. The warranties on ELAN products are NOT VALID if the products have been purchased from an unauthorized dealer or an online E-tailer. To determine if your ELAN reseller is authorized, please contact ELAN Home Systems at (859) 269-7760.
www.elanhomesystems.com Lexington, KY
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