EL iconnect User Manual

User Manual
For quick installation information please refer to the iConnect
Quick Reference Guide
Function Press… Additional Information ARM
FULL PART PERIMETER
If One-Key Arming is disabled on the Control Syst em, enter your user code when arm ing.
The default Master cod e is
1234.
INSTANT ARM
Hold down this key until “Instant Arming OK?” is displayed. Then Press ¥.
Instant arming cancels the entry delay after Part or Perimeter arming. This feature can be enabled by your installer.
DISARM [USER CODE] Entering your user co d e also
silences the siren in the event of an alarm.
PANIC ALARM
+
Press these keys tog ether and hold them down to generate an alarm.
FIRE ALARM
+
MEDICAL ALARM
+
MENU MODE
then [USER CODE] Use the menu navigati o n keys
(/) until the required menu item is displayed then press ¥. Alternatively, enter the shortcut (e.g. 21 for Bypass Zones).
CHECK TROUBLE CONDITIONS
Use this key scroll the system trouble list
Pressing also silences any trouble tones that may be sounded by the system.
SWITCH HA/PGM UNIT ON
then [HA/PGM UNIT #]
Enter the HA module number in two digits (e.g. 03, or 30/31 for PGM).
SWITCH HA/PGM UNIT OFF
then [HA/PGM UNIT #]
SERVICE CALL
Hold down this key until
“Service Call Dialing” is displayed. The number dialed for the service call is programmed by your installer.
GLOBAL CHIME
then
Use the menu naviga tion keys (/) to choose enabl e or disable, then press ¥.
RECORD MESSAGE
then
After recording a m es sage, “Message Waiting” is displayed until the message is played back.
OR OR
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Function Press… Additional Information PLAY
MESSAGE
then
The Message Center is an optional feature that is included w ith certain versi o ns
of iConnect
Control
System.
Telecontrol Commands
Function Press…
Function Press…
2-WAY AUDIO
DISARM
FULL ARM
SIREN CANCEL
HA/PGM UNIT XX ON*
then
EXTEND CALL
HA/PGM UNIT XX OFF*
then
DISCONNECT
then
*
for PGM XX=30/31
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Table of Contents
Quick Reference Guide ..................................................................................................................... 2
Table of Contents .............................................................................................................................. 4
1. Introduction and Overview ...................................................................................................... 6
1.1. Documentation Conventions .............................................................................................. 6
1.2. Security System Components ............................................................................................ 7
1.3. System Monitoring ............................................................................................................. 8
1.4. Home Automation .............................................................................................................. 8
1.5. Self-Monitoring ................................................................................................................... 8
1.6. Telephone Control .............................................................................................................. 8
1.7. Vocal Message Annunciation ............................................................................................. 9
1.8. Web/Smartphone Access................................................................................................... 9
2. The User Interface .................................................................................................................. 10
2.1. Front Panel ...................................................................................................................... 10
2.2. Alarm Sounding Patterns ................................................................................................. 12
2.3. Keyfobs ............................................................................................................................ 12
2.4. Wireless Keypads ............................................................................................................ 12
3. Arming and Disarming ........................................................................................................... 15
3.1. Arming Modes .................................................................................................................. 15
3.2. Arming the System ........................................................................................................... 15
3.3. Disarming the System ...................................................................................................... 17
3.4. Arm Status Indication and Other System Status Indication .............................................. 17
3.5. Arming and System Tones ............................................................................................... 18
3.6. Remote Arming and Disarming ........................................................................................ 19
4. W eb User Application ............................................................................................................ 21
4.1. Register to MyELAS ......................................................................................................... 21
4.2. Login to MyELAS ............................................................................................................. 2 2
4.3. The Main Page ................................................................................................................. 23
4.4. Arming and Disarming ...................................................................................................... 26
4.5. Web Application Settings ................................................................................................. 27
4.6. Event Log History ............................................................................................................. 36
4.7. Home Automation ............................................................................................................ 37
4.8. Video Verification ............................................................................................................. 3 8
5. Panic Alarms .......................................................................................................................... 41
5.1. Keypad Alarms ................................................................................................................. 41
5.2. Keyfob Panic Alarm.......................................................................................................... 41
5.3. Medical/Panic Alarm ........................................................................................................ 41
6. Home Automation and PGM .................................................................................................. 42
6.1. Keypad Control ................................................................................................................ 42
6.2. Keyfob Control ................................................................................................................. 43
6.3. Telephone Control ............................................................................................................ 43
6.4. SMS Control ..................................................................................................................... 4 3
6.5. Scheduling (not relevant to PGM)... .................................................................................. 44
7. Telecontrol .............................................................................................................................. 4 5
7.1. Calling your Home ............................................................................................................ 45
7.2. Service Call ...................................................................................................................... 47
7.3. Two-Way Audio after an Alarm ........................................................................................ 47
7.4. Two-Way Audio Follow-Me ............................................................................................... 47
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7.5. Simplex Mode .................................................................................................................. 47
8. Advanced System Operation ................................................................................................. 48
8.1. Cancel Report .................................................................................................................. 49
8.2. Zone Bypassing/Unbypassing .......................................................................................... 49
8.3. User Codes ...................................................................................................................... 50
8.4. Follow-Me ........................................................................................................................ 52
8.5. Event Log ......................................................................................................................... 5 2
8.6. Service Menu ................................................................................................................... 53
Appendix A: Menu Structure ........................................................................................................... 59
Appendix B: Glossary ...................................................................................................................... 60
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1. Introduction and Overview
This user manual explains all you need to know about your iConnect security system and provides step-by-step instructions for all the system’s user functions. In addition to the explanation you will receive from your installer, we urge you to read this manual so that you can take full advantage of your system’s features. Keep this manual in an accessible location for future reference.
The iConnect
system has many features in order to suit a wide range of applications. This manual outlines all of these features but it is likely that there are options that are not relevant to your system. If you have any questions regarding the availability of the features described in the manual, please ask your installer.
1.1. Documentation Conventions
In order to simplify the procedures that a ppear in the rest of this man ual, the followi ng conventions are used:
Item… Description…
Select… Use the arrow buttons to scroll through the options and
press ¥.
From the Event Log Menu, select Clear Log.
Enter the main menu by p res sing ¥ and enteri ng your user code. Usi ng the arrow buttons, navi g ate until you reach Event Log and press ¥. Using the arrow buttons, navigate until you reach Clear Log and press ¥.
From the Service menu, select Set Time/Date, Set Date.
The same as above only this time you are navigati ng through three menu level s .
[7012] The shortcut to a speci fic menu item from the main m enu.
In this case, thi s is the shortcut for Set Date. These appear in the procedures as an additional aid to menu navigation.
[#5] A shortcut to a specific item in a sub-menu. For example,
[#5] is the shortcut to Bell enable disable in the sub­menu that is opened o nc e you have selected the detec t o r you want to program.
¥ , a buttons
Indicate buttons that appear on the keypad (
, )
5. Interface Test The text that actually appears on the LCD dis play (italics). Note
Important cautio n, p lease pay attention.
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1.2. Security System Components
Your security system is made up of a Control System, various detectors and a number of optional peripheral devices. This section explains the role of each component in your system.
Control System
The Control System is the brain of the system. It communicates with all the devices connected to the system. For example, in the event of a burglary, a detector sends a signal to the Control System indicatin g that it has sensed motion on the pr emises. On receiving this signal, the Control System makes the decision to report the alarm to your monitoring service a nd activate the siren.
Detectors
Detectors are the devices that protect your home, alerting the Control System when there is a breach in security. Magnetic contacts protect your doors and windows while motion detectors with built-in image capture modules are able to detect an intruder moving across its field of view and snap an instant image as proof of intrusion. Additionally, smoke, carbon monoxide, gas leak and flood detectors can be installed to provide an early warning in the event of a fire, the presence of dangerous gases or the potential for flooding.
Keyfobs
Keyfobs are hand-held transmitters that are used to operate the system. Various keyfobs are available providing a number of functions. For example, arming/disarming the system, sending medical and panic alarms and various home automation functions.
Keypads
The keypa ds enable you to communicate with th e Control System in order to perform a number of different functions. The main function you can perform using a keypad is to arm the system when leaving your home and to disarm on your return.
Sirens and Strobes
While the Control System includes a built-in internal siren, it is possible that you also have an external siren and strobes installed. The sirens are sounded and the strobes are activated during certain alarm conditions serving to warn you and ward off intruders.
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1.3. System Monitoring
When an event occurs within the system, th e Control System sends a message to your monitoring service describing the exact nature of th e event. This enables the monitoring service to take the required action. System monitoring can implement either regular telephone or cellular communication.
Remember that no security system c an prevent emergencies. Thi s system is only intended to alert you in case of an emergency and should not take the place of prudent security practices or life and property insurance.
1.4. Home Automation
An optional expansion module can provide you with the ability to control up to 16 individual electrical appliances or lights using the front panel keypad, wireless keypads or keyfobs. Additionally, each appliance can be programmed to be turned on and off automatically according to various schedules and system status conditions.
1.5. Self-Monitoring
In addition to the ability to report to a monitoring service, the system can also send you and other users notification when an event occurs. This may be in the form of vocal messages played over the telephone or, if your system supports cellular communication, you can receive information on system status via SMS. If an alarm occurs on the premises, you are informed no matter where you are in the world.
1.6. Telephone Co ntrol
DTMF Telecontrol
The iConnect offers a range of “Telecontrol” features that provide remote access via the telephone. These features include remote arming/disar ming, HA on/off, PGM output activation/deactivation, siren cancel and Two-Way audio via the Control System’s built­in microphone and speaker -- see Telecontrol.
The Two-Way Audio features allow you to contact your home directly in the event of an alarm or simply to check the premises when you are away.
A detector detects. The Control System is alerted. 
An alarm is generated and the monitoring service is notified.
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SMS Control
Using your cellular phone, you can also send commands to the appliances controlled by the Home Automation feature usi ng SMS and recei ve confirmation when the command is received.
1.7. Vocal Message Annunciation
Vocal message annunciation is an optional feature that, if enabled in programming, causes the system to play short messages that indicate system status.
1.8. Web/Smartphone Access
The Web/Smartphone application provides an interface to your security system from your Internet browser or Smartphone. You can perform a wide range of tasks such as arm/disarm, zone bypass, user code management and home automation control. Additionall y, you can set up the con tacts for whom you wis h to be alerted (by email or text message) when selected events occur.
The Web/Smartphone application also allows you to check your home at any time either by viewing the history of recent events that have occurred or by viewing video snapshots from PIR cameras installed on the premises. For further information, see Web User Application
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2. The User Interface
There are several methods you can use to operate the system. Apart from the keypad on the front panel, your system may include a number of peripheral devices such as keypads and keyfobs.
This cha pter provides a br ief introduction to each of the devices you can use to operate the system. It is important that you familiarize yourself with these devices before reading the following chapters that shall describe system operation in further detail.
The front panel is the main user interfa ce that provides you with a ll the functions you need to control your security system. iConnect
Control System is available with the
LCD front panel configuration.
2.1. Front Panel
LCD Front Panel display and LEDs inform you of system arming status, power failures, and system trouble conditions. Its alphanumeric keypad enables you to enter your user code when arming and disarming, and to silence the siren in the event of an alarm.
Arming Keys
Three arming keys are available: Full, Part, and Perimeter. These keys arm the system using one of the three arming methods. One-key Arming is an option that is programmed by your installer. If this option is disabled, you must also enter a user code when arming.
System Status indicators
LCD
Display
Arming
Keys
Alpha-
numeric
Keypad
Menu Navigation Keys
Home
Automation/
PGM Keys
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Service Call Button
The Service Call button enables you to contact the monitoring service and talk to an operator.
To initiate a service call, press
and hold down the Service Call key for a few
seconds.
Vocal Message Recording and Playback
LCD front panel allows you to record a short messag e that may be played back later by another user -- see Service Menu, Message Center.
PGM and Home Automation On/Off Keys
Pressing one of the Home Automation keys ( ON, OFF) followed by the unit number (01-16, or 30, 31 for PGM) enables you to control lights and appliances in your home, activate and deactivate the PGM output.
Pressing both Home Automati on keys simultan eously genera te s an SOS panic alarm.
System Status LEDs
The System Status indicators provide essential information on the status of the system such as arm, disarm, alarm and power failure conditions.
If the OK LED is…
It means…
Off Both AC and Battery power are disconnected. On – Green System Power st atus is OK and there is no System Trouble. Flashing G r een Open Zone. Check that the windows and doo rs are closed
and no movement is detected by the detectors within the
protected area). On – Yellow System Troubl e. Flashing Yellow (slow) Battery low from the Control System or transmitters. Flashing Yellow (fast) AC loss. Intermittent On/Off – Yellow System Trouble in addi tion to AC loss/Low Battery.
If the Arm Status LED is…
It means…
Off The system is disarmed. On – Green The system is armed. Flashing Red An alarm has occurred. Alarm indication is cleared the
next time you arm the system or view the relevant event in the event l og.
Alarm indication is not displayed after a silent panic alarm.
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System Trouble Indication
In the event that the system detects a trouble condition, “System Trouble” appears on the display. To identify the problem, scroll through the trouble list by pressing. Scrolling the trouble list also silences system trouble tones that may be sounded if enabled in programming. When the trouble condition is restored, it is removed from the system trouble list. For detailed information on system messages, see Arm Status Indication.
2.2. Alarm Sounding Patterns
The following table summarizes various alarms sounded by the control system.
Alarm Alarm Sounding Pattern Descri ption
Burglary ON (continuously)
Fire ON - ON - ON, 1.5-second pause, ON - ON – ON......
Gas ON - ON - ON - ON (short bursts), 5 second pause, ON - ON - ON -
ON......
Medical ON (continuously) – only applicable for Medical alarm from zone Flood 4 rapid tones sounded once per minute (s ame as Trouble tones) Environmental 4 rapid tones sounded once per minute (same as Trouble tones)
2.3. Keyfobs
The iConnect supports two types of keyfob transmitter (EL-4714, EL-4711M/P). The functions of t he buttons on each ke yfob are shown below.
EL-4714
EL-4711M/P
2.4. Wireless Keypads
The system supports up to four Wireless Keypads. The Wireless Keypad (EL-4727) is an intelligent two-way wireless keypad with LCD display. Apart from serving as an additional arming station, the Wireless Keypad provides memo recording options, control over up to 16 home automation devices, and panic alarm function. You can arm and disarm the system using the Smartkey (if supported).
Medical/Panic Emergency
Perimeter Arm
or Home
Automation/PGM
Part Arm or Home Automation/PGM
Full Arm
Disarm
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n Speaker o LCD Display p Arming Keys q Keypad r Microphone (optional) s System Status LED s
Wireless Keypad (EL-4727)
Numeric Keypad
The numeric keypad allows you to arm or disarm the system by entering a user code.
Arming Keys
Three arming keys (Full, Part and Perimeter) allow you to arm the system using one of the three arming methods – see Arming and Disarming. One-key Arming is an option that is programmed by your installer. If this option is disabled, you must also enter a user code when arming.
Panic Alarm
Simultaneously pressing the Full and Perimeter buttons generates a panic alarm.
PGM/Home Automation On/Off Keys
Pressing one of the Home Automation keys followed by the unit number (01-16) enables you to control lights and appliances in your home.
To generate a panic alarm, press both Home Automation keys simultaneously and hold them down
Cancel
The Cancel key clears the keypad in the event that you pressed a key by mistake. For example, when entering your code you enter a wrong digit; the system waits for you
to enter all f our di gi ts bef ore i t deci de s th a t the code is in corr ect. Pr es si ng the Canc el key causes the keypad to disregard what was previously entered enabling you to start again.
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LEDs
Two status LEDs (OK and ) indicate arming and power status of the system:
If the OK LED is…
It means…
Off The system is disconnected from all power sources. On - Green The keypad is powered by AC and the battery is not low. Flashing Yellow (slow) Local backup battery low. Flashing Yellow (fast) Wireless Keypad AC loss.
If the LED is…
It means…
Off The system is disarmed. On - Green The system is armed. Flashing R ed An alarm has oc c urred . This alarm indication is reset when
the system is armed using any o f the three arming methods.
Alarm indication is not displayed after a silent panic alarm.
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3. Arming and Disarming
Arming can be defined as activating the system. When th e system is armed, it monitors the zones that are protected by the detectors. If a detector detects an intrusion, the system generates an alarm.
3.1. Arming Modes
Three arming modes are available: Full, Part and Perimeter. These modes enable you to arm your system accordingly to suit different circumstances.
Full Arming
Part Arming
Perimeter Arming
Full arming activates the entire system. This arming method is used when you intend to leave your home, leaving the premises empty.
Part arming enables you to arm a section of your home while remaining on a different part of the premises.
Perimeter arming ena b les you to activate the perimeter zones (the window s and doors of your home) enabling you to move freely within the protected area.
Certain detectors, such as smoke, carbon monoxide, gas and flood detectors, are always active rega rd less of system status.
3.2. Arming the System
Before arming the system, check that all doors and windows are secured so that the system is ready for arming.
If the One-key Arming option is disabled in programming, you must enter your user code when arming the system from a keypad.
Arming with the Front Panel or Wireless Keypad
To arm the system using the front panel or Wireless Keypad:
x Press one of the three arming keys; the exit delay begins to count
down. At the end of the exit delay, the system is armed.
If the One-key Arming option is disabled in pr ogramming, you must enter your user code when arming the system from a Wireless Keypad, or place a registered smartkey (if supported) against the center of the smartkey reader.
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Arming with the Keyfob
To arm the system using the keyfob:
x Press the relevant button on your keyfob (see Keyfobs); the exit delay
begins to count down. At the end of the exit delay, the system is armed.
Arming with the Key Switch
To arm the system using a key switch:
x Open/close the key switch accordingly.
Forced Arming
Forced arming enables you to arm when the system is not ready. For example, if a door protected by a magnetic contact is open, you may arm the system on condition that the door will be closed by the end of the Exit delay. If the door is still open after the exit delay expires, an alarm is generated.
Forced arming is available only if the option is enabled in programming. Forced arming may be enabled for specific zones or for the entire system.
Instant Arming
Instant arming is a feature that allows you to cancel the entry delay after Part or Perimeter arming the system. For this feature to function, it must be enabled in programming by your installer.
To instantly arm the system.
1. Check if the system is ready to arm.
2. Press the Part or Perimeter arming key on th e keypad and enter your user
code if One-Key Arming is disabled.
3. Press and hold down on your keypad until the message Instant Arming,
OK? is displayed
4. Press dž; the entry delay for the current arming period is canceled.
Supervised Arm
Supervised Arm i s an optional feature designed to supervis e intrusion detector activi ty before you arm the system.
If supervised arm is enabled in programming and the system has not received a transmission from a detector for a certain amount of time, all arming methods that include that detector shall not be available.
In this case, press to check which detector is causing the “System Not Ready” condition.
To make the required arming method available, activate the detector. If activating the detector does not help, there may be a problem with the detector. You can bypass the faulty detector’s zone to allow system arming until the problem is remedied – see Zone Bypassing/Unbypassing.
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3.3. Disarming the System
When you enter the premises, the entry delay begins to count down. You must disarm the system within the e ntry delay time to prevent the system from tri ggering an alarm.
To disarm the system using a keypad:
x Enter your user code.
To disarm the system using a keyfob:
x Press the disarm button – see Keyfobs
To disarm the system using a key switch:
x Open/close the key switch accordingly.
To disarm the System using a Smartkey (if supported):
x Place a registered smartkey against the
center of the smartkey reader of the Wireless Keypad. When the smartkey is read, the keypad will sound a beep – the system is disarmed.
3.4. Arm Status Indication and Other System Status Indication
The system’s arm status is displayed on the front panel only. The following table explains the various arm status descriptions that appear on the LCD display.
Status Means…
DISARMED The system is disarmed. FULL ARMED
The system has been arm ed us ing the displayed arming method.
PART ARMED PERIMETER ARMED FULL ARMING
The system is in the process of arming (d isplayed during exit delay).
PART ARMING PERIMETER ARMING PART ARMED INST
The system has been arm ed us ing the displayed arming method with the Instant arm feature acti v ated.
PERIM ARMED INST PART ARMING IN ST
The system is in the process of arming with the Instant arm feature activated.
PERI ARMING I NST
The system may be programmed to display arm status at all times or only for the first two minutes or 30 sec onds after you arm or disarm the system accordi ng to the system's configuration as programmed by the installer.
DISARMED
12:22:12
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In addition to arm status, the system displays further status messages on the front panel’s display. The following table explains common status indication messages that may prevent you from arming your system.
Status Means…
ZONES IN ALARM Zones have been vio lated. TAMPER ALARM The system has been tam p ered with. SYSTEM NOT READY The system is not ready to arm, check that all doors and windows
are closed.
KEYPAD LOCKED Five unsuccess f ul attempts were made to enter a user code; the
keypad is locked for 30 minutes. If this message appears, it is still possible to arm/disarm the system using a keyfob. Arming is possible using a keypad if one key arming is enabled.
SYSTEM TROUBLE A trouble condition has been detected, press for further details.
3.5. Arming and System Tones
System tones are the chimes that the system sounds to indicate entry/exit delay, arming and disarming, system troubles and so on. Various options are available that determine the pattern of these tones.
System tones may be sounded by either the external wireless siren or the Control System’s built-in siren.
The following table is a summary of the tones sounded by the control system.
Status Tones Description
Exit Delay/ Entry Delay
4 tones or continuous tones. The tones quicken when
there are 13 seconds remaining and quicken again when there are 5 seconds remaining.
The exit/entry delay is counting down. The number of tones so und ed during
each delay is programmed by your installer.
Chime 2-tone sequence (similar to a
doorbell – high to low).
A detector that has been programmed to chime by your installer has been activated – see Servic e Menu, Global Chime.
Arm 3-tone sequence (low to
high) sounded twice
The system has been arm ed using any of the arming methods. Arm tones are optional and are programmed by the installer.
Disarm 3-tone sequence (high to
low).
The system has been d isarmed. Disarm tones are op tional and are programmed by the installer.
Home Automation
Rapid 2-tone sequence An automated device has been turned
On or Off using a wireless keypad or keyfob. This audible indication is programmed by your installer.
FULL ARMING
7 TO EXIT
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Status Tones Description
System Trouble
4 rapid tones sounded once per minute.
Note: System trouble tones are not sounded from 10:00pm to 7:00am
A trouble condition has been detected, press for further details. For Fire Trouble Tones, there is a programmable option to repeat the tones every 3½ hours until the problem has b een tak en c a re o f.
3.6. Remote Arming and Disarming
Remote Arming/Disarming via SMS
You can arm and disarm the system remotely by sending the SMS commands from a cellular phone to the cellular communications module.
Each SMS command contains the following elements:
x SMS Command Descriptor (up to 43 characters of free text) x # (separates the descriptor from the actual command) x User Code x Command (120=Disarm, 121=Full Arm, 122=Part Arm, 123=Perimeter
Arm, 124=Full + Perimeter Ar m, 125=Part + Perimeter Arm, 200 = Arm Status)
The following example shows the format of an SMS command for disarming the system:
SMS Command Descriptor
User Code Command
D I S A R M # 1 2 3 4 1 2 0
While the SMS Command Descriptor is optional, you must start the SMS command with the # symbol for the system to accept the command.
Arm Status Reply
On receiving an Arm Status request message, the system returns a status message to the sender. This message includes the system status and the descriptor of the user or the device used to arm/disarm the system.
The following example shows an Arm Status reply where the system has been fully armed by a user named Mark.
F U L L A R M E D - M A R K
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SMS Confirmation Message
After an SMS command is executed by the system, if progra mmed by your installer, a confirmation message may be returned to your mobile phone. The following example shows the confirmation message you receive for the sample command from the previous section.
D I S A R M E D
Remote Arming/Disarming via the Telephone
Using the Telecontrol feature, you can “Full” arm and disarm the system via the telephone. For further information on the Telecontrol features, see Telecontrol.
Remote Arming/Disarming via WUAPP and WAP
You can arm and disarm the system remotely using the WUAPP (Web User Application) and WAP – see Web User Application.
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