eKey home series, home CP micro plus Operating Instructions Manual

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OPERATING INSTRUCTIONS

ekey home

About these instructions en│1

English

Translation of the original instructions – ID251/564/0/458

Table of contents

About these instructions ............................................................................... 3

Note ........................................................................................................ 3

Declaration of conformity ............................................................................ 3

Warranty and manufacturer's guarantee ....................................................... 3

Target group ............................................................................................. 3

Explanation of symbols, abbreviations, and terminology .................................. 4

Safety information ........................................................................................ 5

Proper use and areas of application .............................................................. 5

Product liability and limitation of liability........................................................ 5

Classification of notices ............................................................................... 6

Notices..................................................................................................... 6

Introduction to the system ........................................................................... 7

System overview ....................................................................................... 7

Scope of delivery ....................................................................................... 8

Finger scanner .......................................................................................... 8

Control panel .......................................................................................... 12

Technical specifications ............................................................................. 13

Installation and commissioning .................................................................. 14

Commissioning devices ............................................................................. 14

Performing test mode ............................................................................... 15

Operating concept ....................................................................................... 16

Configuration of normal mode and usage of the finger scanner with the app

................................................................................................................... 16

Downloading the app ................................................................................ 16

Coupling a mobile device for the first time ................................................... 17

Disabling Bluetooth .................................................................................. 18

Coupling additional mobile devices ............................................................. 18

Managing multiple finger scanners .............................................................. 19

Storing the user coupling code ................................................................... 20

Resetting the app security code ................................................................. 20

Protecting the system in the event that the mobile device is lost ..................... 21

Opening a door ....................................................................................... 22

2│en About these instructions

Configuration of normal mode and usage of the finger scanner with

administrator fingers .................................................................................. 23

Storing administrator fingers and configuring normal mode ............................ 24

Storing user fingers ................................................................................. 25

Opening a door ....................................................................................... 27

Deleting user fingers ................................................................................ 28

Deleting all user fingers ............................................................................ 29

Resetting the system to default settings ..................................................... 30

Via the app ............................................................................................. 30

Via the finger scanner .............................................................................. 31

Via the control panel ................................................................................ 32

Via the digital input.................................................................................. 33

Updating the software ................................................................................ 34

Error displays and troubleshooting ............................................................. 34

Control panel .......................................................................................... 34

Finger scanner ........................................................................................ 34

Maintenance ............................................................................................... 35

Disposal ...................................................................................................... 35

About these instructions en│3

About these instructions

Note

Read these instructions carefully before use. These instructions form a component of the product. Ensure that they are stored in a safe place. These instructions contain important information on the product; in particular, its proper use, safety, installation, commissioning, usage, maintenance, and disposal.

Please contact your dealer for further information about the product.

A large-font version of these instructions is available at http://www.ekey.net.

These operating instructions are not subject to updating. We reserve the right to make technical modifications and change the product's appearance; any liability for errors and misprints is excluded.

Declaration of conformity

ekey biometric systems GmbH hereby declares that the product conforms to the relevant European Union regulations.

Warranty and manufacturer's guarantee

The version of our general terms and conditions in force on the date of purchase shall apply. See http://www.ekey.net.

All content, artwork, and any ideas contained in these operating instructions are subject to applicable copyright laws. Any transmission, relinquishment, or transfer of this content or parts thereof to any third party requires the prior written consent of ekey biometric systems GmbH. Translation of the original documentation.

Target group

These instructions are aimed at persons who commission and perform maintenance on the ekey system, create users, and instruct users in how to operate the system.

4│en About these instructions

Explanation of symbols, abbreviations, and terminology

Symbols:

Step-by-step instructions

References to sections of these instructions

References to the mounting instructions

References to the wiring diagram □

Listing without specified order, 1st level



Requirements for performing instructions

✓

Outcomes of instructions

Displayed value

Displayed values

ekey home FS AR

Product names

MENU ITEM

Menu items

Button

Buttons

Abbreviations and terminology

arte

Bluetooth

Control panel

FAR

False acceptance rate: The false acceptance rate describes the likelihood of a biometric security system granting access to someone who does not have access authorization, or the relative frequency with which the system does so.

FRR

False rejection rate: The false rejection rate describes the frequency with which persons are erroneously rejected by a biometric system even though they have access rights or access authorization.

Finger scanner

Matching

Comparison between the stored reference and the identification feature. If the two match, the device signals user recognition.

Normal mode

Default operating status in which the system is operated.

Safety information en│5

Safety information

Proper use and areas of application

This product is an access control system with a biometric identification feature (finger scan). The system is comprised of a finger scanner and a control panel.

The biometric access control system detects the characteristics (minutiae) of the fingerprint contours, compares them to the biometric information saved from the reference fingerprint image, and opens the door in the event of a match.

The system is primarily designed for opening house doors, apartment doors, and garage doors in homes and businesses.

To ensure proper use, the ekey system must be installed in accordance with the mounting instructions and the wiring diagram. The installation must be performed in full and by a professional. The electrical engineer who installs the equipment must approve the ekey system for use, as well as any accessories that are installed.

The ekey system is suitable for use as outlined in these instructions. Any other kind of use is deemed improper use.

Product liability and limitation of liability

Safe operation and function of the devices can be impaired in the following situations. Liability due to malfunctioning is transferred to the operator/user in such cases:

□ The system devices are not installed, used, maintained, or cleaned in accordance

with the instructions

□ The system devices are not used within the scope of proper use □ Unauthorized modifications are carried out on the system devices by the

operator

6│en Safety information

Classification of notices

DANGER

Safety notice: Denotes imminent danger which could lead to death or serious

injuries.

ATTENTION

Notice: Denotes possible property damage which cannot result in injuries.

NOTICE

Notice: Denotes additional information and useful tips.

Notices

DANGER

Risk of electrocution: All ekey home devices are to be operated with Safety Extra

Low Voltage (SELV). Only use power supplies rated protection class 2 according to VDE 0140-1. Failure to do so will create a risk of fatal electrocution. Only certified electricians are authorized to carry out the electrical installation work.

ATTENTION

Tamper-proofing: Do not mount the control panel outdoors.

If it is mounted outdoors, it could be tampered with. Mount the control panel in a secure internal area.

Introduction to the system en│7

Introduction to the system

System overview

Fig. 1: Overview of the system

1 Finger scanner 2 Power supply 3 Connection from control panel to motorized lock 4 Distributor box 5 Motorized lock 6 Cable transfer 7 Control panel 8 Connecting cable from finger scanner to control panel

The system is comprised of a finger scanner and a control panel.

8│en Introduction to the system

Scope of delivery

□ One finger scanner □ One control panel □ Operating instructions, mounting instructions, wiring diagram □ Optional: matching accessories (cable transfer, power supply, connecting cable,

covers, etc.)

Finger scanner

Product name

ekey FS AR

Figure

Table 1: Finger scanner

Function of the finger scanner

1 Front phalanx 2 Fingerprint

Fig. 2: Fingerprint

The finger scanner detects the fingerprint by means of a line sensor and subsequently processes it. It compares the result with that of the biometric information extracted from the reference fingerprint image and opens the door in the event of a match. The finger scanner only works correctly and reliably with the front phalanx print. Swipe your finger steadily and evenly over the sensor in the correct position.

Introduction to the system en│9

Finger scanner controls

Control

Function

Finger swipe area

Store fingers by “swiping the finger” evenly downward

over the sensor.

Sensor

System programming by “Finger Touch”, a short, rapid touch of the sensor with the finger.

Table 2: Finger scanner controls

1 Right guiding edge 2 Sensor 3 Left guiding edge

Fig. 3: Finger swipe area and sensor

10│en Introduction to the system

Correct operation of the finger scanner

Incorrect operation will impair the function of the finger scanner.

“Swiping the finger”:

Step

Figure

Description

1st

Hold your finger straight and place it centrally between the guiding edges. Do not twist the finger.

2nd

Place the joint of the front phalanx directly onto the sensor. Place your finger flat onto the finger swipe area.

3rd

Stretch out the neighboring fingers.

4th

Move your finger evenly downward over the sensor. Move the whole hand simultaneously. Swipe the front phalanx fully over the sensor in order to achieve optimal results. The movement takes approx. 1 s.

General hints for achieving a good-quality fingerprint: □ The index, middle, and ring fingers work best. The thumb and small finger

supply fingerprints that are difficult to analyze.

□ In the case of fingers that are frequently wet, store the images with wet fingers. □ Children's fingerprints work from approx. 5 years of age.

“Finger Touch”

Step

Figure

Description

1st

Briefly touch the sensor with your finger.

Introduction to the system en│11

Optical signals on the finger scanner

The 3 LEDs on the finger scanner signal the operating status and function of the overall system.

1 Status LED 2 Function LEDs

Fig. 4: Optical signals on the finger scanner

12│en Introduction to the system

Control panel

The ekey home CP micro plus control panel works with the ekey home finger scanner arte. You can only operate 1 finger scanner per control panel.

Product name

ekey home CP micro plus

Figure

Mounting type

Can be integrated, 1 relay, 1 digital input

Table 3: Control panel

Function of the control panel

The control panel is the actuator of the system. The control panel switches a relay and makes a digital input available.

Control and optical signals of the control panel

Control

Function

Button

Reset to default settings: Press and hold for 4 s

Table 4: Control panel control

1 Status LED 2 Button

Fig. 5: Overview of the

ekey home CP micro plus

The status LED indicates whether the control panel is in normal mode and whether the relay switches.

Introduction to the system en│13

Technical specifications

Name

Unit

Values

Supply voltage

VDC

Power

Minimal (heating off): 0.5

Maximal (heating on): 2

Operating temperature

°C

-25 to +70

IP code

Table 5: Technical specifications: ekey home finger scanner arte

Name

Unit

Values

Supply voltage

VDC

12-24

Power rating

W 1 Relay

Quantity

Relay switching voltage

VDC

Relay switching current

A 2 Operating temperature

°C

-25 to +70

IP code

Digital inputs

Quantity

1 (potential-free)

Typical matching duration

s 1 Memory

Finger

Security

FAR

1:10,000,000

FRR

1:100

Table 6: Technical specifications: ekey home control panel micro plus

14│en Installation and commissioning

Installation and commissioning

Commissioning devices

ATTENTION

Property damage in the event of incorrect mounting and wiring: The system

devices are operated using electricity. They could be destroyed if they are mounted and wired incorrectly. Mount and wire the system devices correctly before connecting the power.

Mount the system in accordance with the supplied mounting instructions.

Wire the system in accordance with the supplied wiring diagram.

You must commission the devices in order to operate your system. The system is operated using the administrator fingers or via the ekey home app.

 The system devices must be installed in order for you to commission the system.

Step

Action

Display

1st

Ensure safe installation of the devices. Close the covers.

2nd

Connect the power supply to the mains.

The status LED of the

ekey

home CP micro plus

flashes green: Default setting.

3rd

No action required.

The finger scanner flashes blue.

✓ The devices have now been commissioned.

The finger scanner is ready for storing administrator fingers and for creating the coupling between the finger scanner and mobile device.

Installation and commissioning en│15

Performing test mode

Test mode tests the lock after it has been installed in the door. It switches the relay and checks the electrical connections to the motorized lock.

NOTICE

Performing test mode: You can only perform test mode under the following

conditions:

□ You have commissioned the system □ You have not yet stored an administrator finger □ You have not yet coupled a mobile device

 Connect the mains supply and perform the test within 10 minutes. If 10 minutes have elapsed, the mains supply will have to be reconnected in order to conduct this test.

Step

Action

Description

Display

1st

Place a finger on the sensor and leave it there for longer than 3 s.

The finger scanner flashes blue.

2nd

Remove the finger from the sensor within the next 2 s.

The finger scanner lights up green.

✓ The relay switches.

NOTICE

Keep your finger on the sensor for up to 5 s: You can keep your finger on the

sensor for up to 5 s. If the finger is kept on the sensor for longer than this, the relay will not switch.

16│en Operating concept

Operating concept

Different operating concepts are available, depending on the registration unit: □ ekey home app – administration of the finger scanner by means of a mobile

device

□ ekey administrator finger – administration of the finger scanner by means of

administrator fingers

Go to the operating concept of your choice.

Configuration of normal mode and usage of the finger scanner with the app

The devices must have been commissioned before you start your system administration.

See “Commissioning devices”, page 14.

The finger scanner is ready to create the coupling between the finger scanner and mobile device. The ekey home app is used for programming the system. Doors can also be opened via the app.

Downloading the app

The app is available for Apple iOS and Google Android. Download the ekey home app from the App Store or Google Play. To find it, enter the search term ekey home app .

Configuration of normal mode and usage of the finger scanner with the app en│17

Coupling a mobile device for the first time

You need security codes for the coupling. The default admin coupling code or app security code is 9999 .

NOTICE

Changing the security code: For security reasons, you must change the admin

coupling code to a 6-digit code the first time you perform the system admin coupling process. Make a note of this code, as you will need it to couple additional mobile devices.

 You must have downloaded the app to your mobile device in order to couple it for the first time.

Step

Action

Description

Display

1st

Start the

ekey home app

2nd

Follow the

instructions

on the display

Couple the mobile device with the finger scanner using the default admin coupling code

9999.

The finger scanner lights up red/blue.

✓ The coupling between the finger scanner and the mobile device is established. The system is in normal mode.

You can now start programming and managing the finger scan access control system via the ekey home app.

NOTICE

Administration of the finger scanner with the ekey home App: The intuitive ekey

home app is now all you need for the administration of your finger scanner. Tap the required functions in the app and follow the instructions on the display.

18│en Configuration of normal mode and usage of the finger scanner with the app

Disabling Bluetooth

The Bluetooth functionality can be disabled: Bluetooth functionality is set to enabled in the default settings.

Step

Instruction

1st

Start the

ekey home app

2nd

Select ADMINISTRATION.

3rd

Select SYSTEM STATUS.

4th

Under BLUETOOTH SETTINGS, enable the setting Disable BT on

finger scanner after 15 minutes of idleness.

✓ This setting disables Bluetooth on the finger scanner after 15 minutes if one of the following situations arises:

□ No mobile device is connected □ At least one administrator finger has been stored.

You can re-enable Bluetooth by accessing the administrator finger menu.

See “Configuration of normal mode and usage of the finger scanner with administrator fingers”, page 23.

Coupling additional mobile devices

You can couple additional mobile devices with the finger scanner using the 6-digit admin/user coupling code you have chosen.

Step

Action

Description

Display

1st

Start the

ekey home app

2nd

Follow the

instructions

on the display

Couple the mobile device with the finger scanner using the 6-digit admin/user coupling code you have chosen.

The finger scanner lights up red/blue

✓ The coupling between the finger scanner and the mobile device is established.

You can now start programming and managing the finger scan access control system via the ekey home app.

Configuration of normal mode and usage of the finger scanner with the app en│19

Managing multiple finger scanners

The ekey home app allows you to manage multiple finger scanners. To switch between two finger scanners, you must reset the coupling between the finger scanner and the mobile device.

NOTICE

Relay name and user images are deleted: When you reset the coupling, any

relay names and user images that have been stored will be deleted. User names and rights will remain stored on the finger scanner.

Step

Instruction

1st

Start the

ekey home app

2nd

Select ADMINISTRATION.

3rd

Select RESET COUPLING.

4th

Confirm that you wish to carry out the reset by selecting Continue.

✓ The coupling between the finger scanner and the mobile device has been reset.

You can now couple another finger scanner

See “Coupling additional mobile devices”, page 18.

20│en Configuration of normal mode and usage of the finger scanner with the app

Storing the user coupling code

The option is available to store a user coupling code. This can be passed on to a person of your choosing, who can then use it to perform the following actions with their mobile device:

□ Open a door □ Enable/disable the app security code □ Change the app security code □ Reset the coupling between the finger scanner and your mobile device

Step

Instruction

1st

Start the

ekey home app

2nd

Select ADMINISTRATION.

3rd

Select CHANGE SECURITY CODES.

4th

Enter the required user coupling code in the corresponding field.

5th

Confirm by selecting Change.

✓ The user coupling code was stored.

Resetting the app security code

If you have forgotten the app security code, you can use the app to reset the coupling between the finger scanner and the mobile device. When this reset is

performed, the app security code is also reset to the default value of 9999 .

Step

Instruction

1st

Start the

ekey home app

2nd

Enter an incorrect app security code.

3rd

Confirm by selecting Next.

4th

Select RESET COUPLING.

5th

Confirm that you wish to carry out the reset by selecting Continue.

✓ The coupling between the finger scanner and the mobile device has been reset and the app security code set to 9999 .

You can now recouple the finger scanner.

See “Coupling additional mobile devices”, page 18.

Configuration of normal mode and usage of the finger scanner with the app en│21

Protecting the system in the event that the mobile device is lost

If you have lost your mobile device, you can use a second mobile device to change the admin/user coupling code. This new admin/user coupling code will stop any connections being established using the lost mobile device.

Step

Instruction

1st

Start the

ekey home app

on the second mobile device.

2nd

Couple the second mobile device with the finger scanner.

3rd

Select ADMINISTRATION.

4th

Select CHANGE SECURITY CODES.

5th

Enter a new 6-digit admin/user coupling code.

6th

Confirm by selecting Change.

✓ The admin/user coupling code in the system has now been changed.

This means that the lost mobile device is no longer able to establish a connection to the finger scanner. Your system is protected against access by unauthorized persons once again.

22│en Configuration of normal mode and usage of the finger scanner with the app

Opening a door

The primary purpose of the product is to open doors. This can be carried out using the app, the finger scanner, or the digital input.

Using the app

 The system is in normal mode.

Step

Instruction

1st

Start the

ekey home app

2nd

Connect to the finger scanner.

3rd

Select ACCESSES.

4th

Slide the slider of the door to be opened to the right.

5th

The door opens.

✓ The system returns to normal mode.

Using the finger scanner

 The system is in normal mode.

Step

Action

Description

Display

1st

Swipe a stored finger over the sensor.

The finger scanner lights up green.

The finger scanner lights up red.

The finger was not recognized. Repeat step 1.

2nd

No action

required.

The door opens.

The finger scanner lights up blue.

✓ The system returns to normal mode.

Using the digital input (request-to-exit button)

You can also open the door using the request-to-exit button of the digital input on the control panel. The relay switches for the defined relay switch time. If the digital input is enabled for longer than the defined relay switch time, the relay switches for as long as the digital input is enabled.

Configuration of normal mode and usage of the finger scanner with administrator fingers en│23

Configuration of normal mode and usage of the finger scanner with administrator fingers

The devices must have been commissioned before you start your system administration.

See “Commissioning devices”, page 14.

The finger scanner is ready to store the administrator fingers. The administrator fingers are used for programming the system. However, they are also able to open doors (like user fingers).

24│en Configuration of normal mode and usage of the finger scanner with administrator fingers

Storing administrator fingers and configuring normal mode

You must store 4 administrator fingers. We recommend storing 2 fingers of 2 different people for this purpose.

 You must commission the system devices in order to store administrator fingers.

Step

Action

Description

Display

1st

Carry out three Finger Touches on the sensor within 5 s. This will take you to the admin menu.

The left and right LEDs alternate between flashing orange/green. The central LED lights up orange.

2nd

Swipe administrator finger 1 over the sensor to store it. See “Correct operation of the finger scanner”, page 10. Repeat this step at least twice. Between each individual finger swipe, the finger scanner lights up orange if the finger storing process is not complete. After the first finger has been swiped once over the sensor, no more than 10 s may pass between each subsequent swipe. Otherwise, the finger storing process will be aborted.

The central LED lights up green.

The finger scanner lights up red.

The quality of the fingerprint is acceptable. However, it may be possible to improve the quality by swiping the finger again.

The quality of the fingerprint is poor or the finger was not recognized. Swipe the finger over the sensor again.

3rd

No action

required.

The finger scanner lights up green

Configuration of normal mode and usage of the finger scanner with administrator fingers en│25

Step

Action

Description

Display

4th

To store administrator fingers 2, 3, and 4, carry out steps 2 and 3 for administrator fingers 2, 3, and 4.

The finger scanner lights up blue.

✓ All administrator fingers were successfully stored. The system is in normal mode.

NOTICE

Restarting the finger scanner in admin mode: If, when the finger scanner is

restarted, admin mode is active and fewer than 4 administrator fingers are present, all previously stored administrator fingers are deleted.

Storing user fingers

The system enables a maximum of 99 user fingers to be stored.

A user finger is any finger which is used for triggering an action on the control panel, e.g., opening a door. We recommend storing 2 fingers in each case.

 The system is in normal mode.

Step

Action

Description

Display

1st

Carry out three Finger Touches on the sensor within 5 s. This will take you to the admin menu.

The finger scanner flashes green intermittently on the left and right.

2nd

Swipe any administrator finger over the sensor.

The finger scanner flashes green.

The finger scanner lights up red.

The administrator finger was not recognized. Repeat step

3rd

Carry out a Finger Touch on the sensor within 5 s.

The finger scanner lights up orange.

26│en Configuration of normal mode and usage of the finger scanner with administrator fingers

Step

Action

Description

Display

4th

Swipe the user finger over the sensor to store it. See “Correct operation of the finger scanner”, page 10. Repeat this step at least twice. Between each individual finger swipe, the finger scanner lights up orange if the finger storing process is not complete. After the first finger has been swiped once over the sensor, no more than 10 s may pass between each subsequent swipe. Otherwise, the finger storing process will be aborted.

The central LED lights up green.

The finger scanner lights up red.

The quality of the fingerprint is acceptable. However, it may be possible to improve the quality by swiping the finger again.

The user finger was not stored. Repeat the procedure beginning at step 1. After 10 scans, the finger storing process is aborted.

5th

No action

required.

The finger scanner lights up blue.

✓ The user finger was stored. The system returns to normal mode.

Configuration of normal mode and usage of the finger scanner with administrator fingers en│27

Opening a door

The primary purpose of the product is to open doors. This can be carried out using the app, the finger scanner, or the digital input.

Using the app

 The system is in normal mode.

Step

Instruction

1st

Start the

ekey home app

2nd

Connect to the finger scanner.

3rd

Select ACCESSES.

4th

Slide the slider of the door to be opened to the right.

5th

The door opens.

✓ The system returns to normal mode.

Using the finger scanner

 The system is in normal mode.

Step

Action

Description

Display

1st

Swipe a stored finger over the sensor.

The finger scanner lights up green.

The finger scanner lights up red.

The finger was not recognized. Repeat step 1.

2nd

No action

required.

The door opens.

The finger scanner lights up blue.

✓ The system returns to normal mode.

Using the digital input (request-to-exit button)

28│en Configuration of normal mode and usage of the finger scanner with administrator fingers

Deleting user fingers

You can only delete individual fingers of a user if the person is present.  The system is in normal mode.

Step

Action

Description

Display

1st

Carry out three Finger Touches on the sensor within 5 s. This will take you to the admin menu.

The finger scanner flashes green intermittently on the left and right.

2nd

Swipe any administrator finger over the sensor.

The finger scanner flashes green.

The finger scanner lights up red.

The administrator finger was not recognized. Repeat step

3rd

Wait for 5 s.

The left and right LEDs alternate between flashing red/green.

4th

Carry out a Finger Touch on the sensor within 5 s.

The left LED lights up red, the right LED lights up green.

5th

Swipe the user finger to be deleted over the sensor.

The finger scanner flashes red.

6th

No action

required.

The finger scanner lights up blue.

✓ The user finger was deleted. The system returns to normal mode.

Configuration of normal mode and usage of the finger scanner with administrator fingers en│29

Deleting all user fingers

All user fingers in the system are deleted. The administrator fingers are retained.  The system is in normal mode.

Step

Action

Description

Display

1st

Carry out three Finger Touches on the sensor within 5 s. This will take you to the admin menu.

The finger scanner flashes green intermittently on the left and right.

2nd

Swipe any administrator finger over the sensor.

The finger scanner flashes green.

The finger scanner lights up red.

The administrator finger was not recognized. Repeat step

3rd

Wait for 5 s.

The left and right LEDs alternate between flashing red/green.

4th

Carry out a Finger Touch on the sensor within 5 s.

The left LED lights up red, the right LED lights up green.

5th

Swipe the same administrator finger over the sensor as in step 2.

The finger scanner flashes red.

6th

No action

required.

The finger scanner lights up blue.

7th

Swipe any user finger over the sensor in order to verify. No finger should now be able to gain access.

The finger scanner lights up red.

8th

No action

required.

The finger scanner lights up blue.

✓ All user fingers were deleted. The system returns to normal mode.

30│en Resetting the system to default settings

Resetting the system to default settings

You can reset the system to its default settings either via the app, the finger scanner, the control panel, or the digital input.

Resetting to default settings permanently deletes all rights and resets the system settings to their defaults. Your system is then in the condition in which it was delivered to you once more.

Via the app

The process of resetting to the default settings is initiated via the app. The finger scanner settings are reset to their defaults. All user and administrator fingers will be

irrecoverably deleted. The coupling code is reset to the default setting of 9999 , the relay switching time to 3 seconds, and the LED brightness of the finger scanner to 2

(LED on). These settings can only be made via the app.

Step

Instruction

1st

Start the

ekey home app

2nd

Connect to the finger scanner.

3rd

Select ADMINISTRATION.

4th

Select RESET SYSTEM.

5th

Confirm that you wish to carry out the reset by selecting Continue.

✓ The finger scanner and the control panel have been reset to the default settings. You can now recommission the system.

See “Configuration of normal mode and usage of the finger scanner with the app”, page 16.

Resetting the system to default settings en│31

Via the finger scanner

The process of resetting to the default settings is initiated via the finger scanner. The finger scanner settings are reset to their defaults. All user and administrator fingers will be irrecoverably deleted. The coupling code for the app is reset to the default

setting of 9999.

Step

Action

Description

Display

1st

Carry out three Finger Touches on the sensor within 5 s. This will take you to the admin menu.

The finger scanner flashes green intermittently on the left and right.

2nd

Swipe any administrator finger over the sensor.

The finger scanner flashes green.

The finger scanner

lights up red.

3rd

The administrator finger was not recognized. Repeat step 1.

4th

Wait for 5 s.

The left and right LEDs alternate between flashing red/green.

5th

Carry out a Finger Touch on the sensor within 5 s.

The left LED lights up red, the right LED lights up green.

6th

Swipe a different administrator finger over the sensor than was used in step 2.

The left and right LEDs flash red. The central LED flashes yellow.

7th

No action

required.

The finger scanner flashes blue.

✓ The registration unit and the control panel were reset to the default settings. You can now recommission the system.

See “Configuration of normal mode and usage of the finger scanner with the app”, page 16.

See “Configuration of normal mode and usage of the finger scanner with administrator fingers”, page 23.

32│en Resetting the system to default settings

Via the control panel

The process of resetting to the default settings is initiated via the control panel. The finger scanner settings are reset to their defaults. All user and administrator fingers will be irrecoverably deleted. The coupling code for the app is reset to the default

setting of 9999.

Step

Action

Description

Display

1st

Press and hold the button with the unlocking spring for at least 4 s.

The finger scanner flashes blue.

2nd

No action

required

The status LED of the

ekey home CP micro plus

flashes green.

✓ The registration unit and the control panel were reset to the default settings. You can now recommission the system.

See “Configuration of normal mode and usage of the finger scanner with the app”, page 16.

See “Configuration of normal mode and usage of the finger scanner with administrator fingers”, page 23.

Resetting the system to default settings en│33

Via the digital input

The process of resetting to the default settings is initiated via the digital input. The finger scanner settings are reset to their defaults. All user and administrator fingers will be irrecoverably deleted. The coupling code for the app is reset to the default

setting of 9999.

Step

Instruction

1st

Disconnect the

ekey home CP micro plus

from the mains supply.

2nd

Press and hold the request-to-exit button or short-circuit the pins for the digital input and keep them in this state.

3rd

Connect the

ekey home CP micro plus

to the mains supply.

4th

Keep the request-to-exit button held down or keep the pins for the digital input short-circuited for at least 5 s.

5th

Release the request-to-exit button or remove the short-circuit. Within 5 s, press and hold the request-to-exit button or short-circuit the pins for the digital input for at least 500 ms.

✓ The finger scanner and the control panel have been reset to the default settings. You can now recommission the system.

See “Configuration of normal mode and usage of the finger scanner with the app”, page 16.

See “Configuration of normal mode and usage of the finger scanner with administrator fingers”, page 23.

34│en Updating the software

Updating the software

We are working to improve our products and add new functions all the time. Correspondingly, updates are made available for the finger scanner and control panel software. More information about this can be obtained from your dealer.

Error displays and troubleshooting

Control panel

Display

Meaning

Remedy

No connection to the control panel.

Check the wiring and the power supply.

If these remedies do not solve the problem, contact your dealer. If the system has to be returned to ekey biometric systems GmbH, ensure that it is correctly packaged. Improper packaging can lead to the warranty being voided.

Finger scanner

Display

Meaning

Remedy

The finger scanner lights up red.

The finger was not recognized or no fingers have been stored.

Swipe the finger over the sensor again or store a minimum of one finger.

The finger scanner flashes orange.

No bus connection to the control panel.

Check the wiring or commission the device.

The finger scanner flashes red/green.

The sensor of the finger scanner is soiled or broken.

Clean the sensor.

Maintenance en│35

Maintenance

The system is largely maintenance-free.

The sensor surface of the finger scanner is essentially self-cleaning due to repeated use (swiping of fingers). However, if the finger scanner becomes soiled, clean it gently with a damp (not wet), non-abrasive cloth. Q-tips, microfiber cloths, and glasses-cleaning cloths are suitable for this purpose. Cotton-containing materials, paper towels, tissues, kitchen sponges, damp dish towels, and kitchen roll are not suitable. Use clean water without adding detergent.

Disposal

Pursuant to Directive 2002/96/EC of the European Parliament and Council of January 27, 2003 on the sale, return, and environmentally friendly disposal of waste electrical and electronic equipment (WEEE), electrical and electronic equipment supplied after August 13, 2005 is to be recycled. It must not be disposed of with household waste. As disposal regulations within the EU can differ from country to country, please contact your dealer for further information as necessary.

www.ekey.net

Austria

ekey biometric systems GmbH Lunzerstraße 89, A-4030 Linz Tel.: +43 732 890 500 0

oﬃ ce@ekey.net

Switzerland & Liechtenstein

ekey biometric systems Est. Landstrasse 79, FL-9490 Vaduz Tel.: +41 71 560 54 80

oﬃ ce@ekey.ch

Italy

ekey biometric systems Srl. Via Copernico, 13/A, I-39100 Bolzano Tel.: +39 0471 922 712

italia@ekey.net

Germany

ekey biometric systems Deutschland GmbH

Industriestraße 10, D-61118 Bad Vilbel Tel.: +49 6187 906 96 0

oﬃ ce@ekey.net

Eastern Adriatic region

ekey biometric systems d.o.o. Vodovodna cesta 99, SLO-1000 Ljubljana Tel.: +386 1 530 94 89

info@ekey.si

Made in Austria

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Media Center ID: 3014

ekey biometric systems GmbH operates a quality management system in compliance with EN ISO 9001:2015 and is certiﬁ ed accordingly.

eKey home series, home CP micro plus Operating Instructions Manual

Specifications and Main Features

Frequently Asked Questions

User Manual