eKey Fingerscan Access Control System, Home Series Operating Instructions Manual

General

OPERATING INSTRUCTIONS

ekey home

Fingerscan Access Control System

ID16/39:

Version

2 dated

27.1.2012

General

ENGLISH

ENGLISH ............................. ........................................................................................ ............................................ .......... 2

1. FOREWORD ......................................... ............. ............................... ............. ............................... ............................. 4

2. MANUFACTURER´S WARRANTY ...................................... ............................................ ................................................ 4

3. CONTACT...................................................................................... ............. ............................... ................................ 4

4. NOTE ON THE OPERATING INSTRUCTIONS ......................................................... ............................................ .............. 5

4.1 W

ARNING SIGNS AND SYMBOLS

.................................................................................................................................................................... 5

4.2 D

EPICTION CONVENTIONS

............................................................................................................................................................................ 5

4.3 V

ALIDITY

.................................................................................................................................................................................................... 5

5. PRODUCT OVERVIEW - THE EKEY HOME SYSTEM ..... ..................................................... ............................................ .... 6

6. GENERAL SAFETY INFORMATION .................... ............................... ............................................ ................................. 7

6.1 I

NTENDED USE

............................................................................................................................................................................................ 7

6.2 S

ECURITY AGAINST MANIPULATION

............................................................................................................................................................... 8

6.3

RISKS ASSOCIATED WITH INTENDED USE

.......................................................................................................................................................... 9

6.4 REQUIREMENTS FOR THE USER ............................................................................................................................................................ 9

6.5 N

OTE ON PRODUCT LIABILITY

....................................................................................................................................................................... 9

7. EKEY HOME FINGER SCANNERS...... ............................... ............................................ ................................................. 10

7.1 M

ODELS AND VERSIONS

............................................................................................................................................................................. 10

7.2

OPERATING THE FINGER SCANNERS

.............................................................................................................................................................. 10

7.2.1 FUNCTION OF THE FINGER SCANNER ......................................................................................................................................... 10

7.2.2 OPERATING CORRECTLY THE FINGER SCANNER ........................................................................................................................ 11

7.2.3 WHAT YOU SHOULD NOT DO ...................................................................................................................................................... 12

7.3 O

PTI

CAL

SIGNALS ON THE EKEY HOME FINGER SCANNER

................................................................................................................................ 13

7.4 ELECTRIC CONNECTION ....................................................................................................................................................................... 14

7.5 MOUNTING........................................................................................................................................................................................... 14

8. EKEY HOME CONTROL PANELS .................... ..................................................... ............. ............................... ............. . 14

8.1 M

ODELS AND VERSIONS

............................................................................................................................................................................ 14

8.2

OPERATION

.............................................................................................................................................................................................. 15

8.2.1 ekey home CP IN and ekey home CP WM ............................................................................................................................ 15

8.2.1.1 Operating the buttons ................................................................................................................................................................ 15

8.2.1.2 Main menu .................................................................................................................................................................................. 15

8.2.1.3 Optical Signals ............................................................................................................................................................................. 15

8.2.1.4 INITIALIZING THE DEVICES.......................................................................................................................................................... 16

8.2.1.5 Overview of the programming menu of the control panel ...................................................................................................... 17

8.2.1.6 Entering the security code .......................................................................................................................................................... 18

8.2.1.7 Enrolling a fingerprint in the system ......................................................................................................................................... 18

8.2.1.8 Deleting a user ............................................................................................................................................................................ 20

8.2.1.9 Setting a new security code........................................................................................................................................................ 20

8.2.1.10 Accessing serial number and version number......................................................................................................................... 21

8.2.1.11 Changing the relay switching times......................................................................................................................................... 22

8.2.1.12 Resetting to factory settings .................................................................................................................................................... 23

8.2.2 ekey home CP DRM 1 (2) ............................................................................................................................................................. 24

8.2.2.1 CONTROLS ................................................................................................................................................................................... 24

8.2.2.2 Main menu .................................................................................................................................................................................. 25

8.2.2.3 initial operation........................................................................................................................................................................... 25

8.2.2.4 Entering the security code .......................................................................................................................................................... 27

8.2.2.5 Enrolling a fingerprint in the system ......................................................................................................................................... 27

8.2.2.6 Deleting a user ............................................................................................................................................................................ 31

8.2.2.7 Setting a new security code........................................................................................................................................................ 32

8.2.2.8 changing the relay switching times .......................................................................................................................................... 33

General

8.2.2.9 RESETting to factory settings ..................................................................................................................................................... 34

8.2.2.10 Test mode .................................................................................................................................................................................. 35

8.2.2.11 LED INTENSITY ........................................................................................................................................................................... 36

8.2.2.12 LOGGING ................................................................................................................................................................................... 37

8.2.3 Electric connection ....................................................................................................................................................................... 38

8.2.4 Mounting ...................................................................................................................................................................................... 38

10. TROUBLE-SHOOTING ................... ...................... ............................................ ........................................................... 38

11. MAINTENANCE ........................ ...................... ............................................ .............................................................. 40

11.1 C

ARE

.................................................................................................................................................................................................... 40

11.2 C

LEANING

............................................................................................................................................................................................. 40

12. DISPOSAL .......................... ............................................ ............................................ ............................................ .. 40

13. TECHNICAL DATA ................................. ...................... ............................................ .................................................. 40

14. ACCESSORIES ............... ........................................................................... ............. ............................... ............. ........ 41

15. DECLARATIONS OF CONFORMITY ...... ...................... ................................................................................................. .. 41

16. EKEY BRANCH OFFICES .................................................... ............................................ .............................................. 41

General

Foreword

Congratulations on the purchase of this premium finger scanner system

ekey home.

It has been manufactured with highest accuracy and guarantees a maximum amount of recognition performance. Enjoy the convenience - no more lost keys and no longer memorizing complicated codes.

From now on your finger is the key!

We hope you will enjoy your product a lot!

Manufacturer´s warranty

ekey biometric systems (‘ekey’) guarantees, under conditions which you can view on our website

www.ekey.net, that the product is free from material or processing defects for

24 months from the date of purchase.

Warranty claims can only be made in the country where the product has been sold to you. ekey records the production of each product.

Contact

Visit the website of ekey biometric systems GmbH at:

www.ekey.net

There you can always find the most up to date version of this document, as well as other additional information about this and other products by ekey biometric systems.

Should you still have technical questions, please contact your ekey dealer!

In order to have the most important information at hand in case of complaints, we request that you enter the serial number below:

The serial number has 14 digits and can either be found on the label below the barcode or can be accessed via the menu on the control panel.

ekey home finger scanner

ekey home control panel

General

Note on the operating instructions

4.1 Warning signs and symbols

CAUTION! This symbol indicates a special notice, which you must pay attention to in the described

feature.

INFORMATION! This symbol indicates that you can find useful information and tips about the product in the adjoining text.

STOP! This symbol indicates that you may under no circumstances carry out a given action. In the majority of cases, in order to carry out the given feature, you need first to make some specific settings.

Warning about dangerous electric voltage: This warning notice indicates that you are exposed to electric voltage hazard

Warning about battery hazard

4.2 Depiction conventions

Depiction Signification

Listing

Follow the steps in this order

italic underlined

Product name

4.3 Validity

These operating instructions are not subject to updating. You can find the most up-to-date version of these instructions at

www.ekey.net

. Subject to optical and technical modifications, any liability for

misprints excluded.

General

Product overview - the ekey home system

For a complete operational ekey home system you will need the following components:

Not all parts are supplied by ekey!

ekey home is a biometric access system which is equipped with a finger scanner. This scanner reads special features of your finger lines and uses them to recognise people with access rights. Each one of your fingers has specific recognition features and also varies from the fingers of other people. ekey home is available in different functional and mechanical versions and can therefore be optimally adapted to your needs.

ekey home finger scanner versions

ekey home FS WM 2.0 wall-mounted ekey

home FS IN 2.0 integrable (door)

ekey home FS OM outlet-mounted

Supplied by

ekey

Models

Description

on page

ekey home

inger

scanner

Yes

ekey home

control panel

Yes

Power supply

Yes

Motor

lock /

Electric strike

/ Locking

system

optional

Cable transfer

Yes

1 2 3

ekey

FS OM

mounting

height varies

according to

finger scanner

model

floor

min. 3 (depending on motor

locking system)

General

ekey control panel versions

The ekey home control panels are intended to directly control an electric motor lock. This is usually relay 1 for a door wiring.

ekey home CP WM 1 wall-mounted 1 relay ekey home CP WM 3 wall-mounted 3 relays ekey home CP IN 1 integrable 1 relay ekey home CP IN 2 integrable 2 relays

ekey home CP DRM 1 Electric control cabinet (switching cabinet on top hat rail) 1 relay ekey home CP DRM 2 Electric control cabinet (switching cabinet on top hat rail) 1 relay

Essentially any finger scanner may be combined to any control panel. Based on the scope of delivery, check precisely which units you have when you start up the systems.

General Safety Information

6.1 INTENDED USE

The ekey home system consisting of

ekey home finger scanner ekey home control panel ekey power supply

is a biometric access control system available in different hardware shapes and combinations. It captures the unique features (minutea) of the fingerlines, which are then compared to the master templates saved in the finger scanner. To authenticate a finger successfully, a certain degree of identicalness (threshold) has to be reached. Based on this, a defined switching actuator is activated (relay output situated on the control panel).

The system has been primarily developed for opening front doors, apartment doors, garage doors, etc. in a residential and corporate environment. It has to be installed in a fixed position, and in accordance to the accompanying installation manual and wiring diagrams.

Electrical Safety

All ekey home devices are to be operated by safety extra-low voltage and powered by adapters from protection class 2 according to VDE 0140-1. Such power adapters are typically marked with below shown symbol according to IEC 60417:

Your ekey home system is powered by electricity. Despite the exclusive operating clearance of protection class 2 power adapters, all devices need to be handled with particular caution during installation and wiring. For this reason, all services have to be carried out by qualified personnel (e.g. electrician, installer, etc.).

General

Please read carefully the provisions below before starting to wire the system:

The connections of the devices are NOT protected against reverse polarity! Incorrect wiring of the devices can result in them being damaged beyond repair!

Only trained and qualified electricians should carry out electrical wiring of the units and connection to the mains grid!

Lay the connecting cable between the ekey home CP (control panel) and the ekey home FS (finger scanner) separately from any 230 V or 380 V mains voltage cables in the house. The connecting cable carries low voltage signals that can be interfered with by current-carrying mains voltage cables in the vicinity.

6.2 SECURITY AGAINST MANIPULATION

Your ekey home system consists of 2 electronic devices

the ekey home finger scanner

the ekey home control panel

The ekey home finger scanner is typically mounted in an outdoor environment and therefore accessible to everyone. In order to avoid external tampering, which could theoretically result in an unauthorized access, your system is equipped with below listed security features:

The ekey home control panel has to be mounted in a secure area. The switching actuator (relay output) to operate a motor locking system is positioned on the control panel. System changes (fingerprint enrollment, etc.) can only be made via the ekey home control panel situated in a secure area. The access to the menu in the ekey home control panel is secured with a security code. This is an additional obstacle within the system for unauthorized users. The finger scanner is connected to the control panel by a data line. The communication between both components is encrypted. The finger scanner and the control panel are “married”, i.e. they have been coupled during the initial start-up. When replacing a device, a new coupling must be done via a specific key combination on the control panel mounted in the secure area). Otherwise no access will be granted.

Operation and data monitoring

Your ekey home finger scanner features software routines which run sanity checks of the system operation data. If the system identifies inconsistencies, then the finger scanner will be recalibrated

automatically. This calibration procedure takes 3 to 5 seconds and can be followed via the LED signals sequence (see section 7.3). These inconsistencies can be caused by:

abnormal electrostatic discharges (ESD), abnormal electromagnetic interference fields.

It is not possible to operate the finger scanner during the calibration process. The device resumes its normal operation after the calibration process is over.

General

6.3 RISKS ASSOCIATED WITH INTENDED USE

The sensor surface of the thermal line sensor, which is primarily used for the

ekey home FS WM

ekey home FS IN can become very hot (>50°C) when exposed to direct sunlight. In order to avoid burns and scalds of the fingertips, it is recommended to test the temperature by shortly touching the sensor. If needed, place your hand over the scanner making a cooling shade.

Apart from that, there are no other known risks in normal use of the system.

6.4 REQUIREMENTS FOR THE USER

It is essential for the installer to study the supplied manuals (Mounting instructions, Wiring, and Operating instructions) before installing the devices. The installer (system commissioner) is required to possess professional certificated training in the area of electrotechnical engineering.

The user has to use the system in accordance with these instructions. Otherwise, no special knowledge is necessary to operate the system.

6.5 NOTE ON PRODUCT LIABILITY

In below listed cases, the security provided respectively the protection of the device may be impaired. The liability for the operability of the equipment is transferred to the operator / administrator / user:

The device is not operated, maintained and cleaned in accordance with the respective manual. The device is used outside of the application area specified herein, e.g. in automotive applications, hazardous areas, safety-critical applications (thereat to life or physical condition) The operator carries out unauthorized changes on the devices …

General

ekey home finger scanners

7.1 MODELS AND VERSIONS

There are 3 different ekey home finger scanner models.

ekey home FS WM 2.0 – wall-mounted ekey home FS IN 2.0 – integrable into doors and intercoms ekey home FS OM – outlet-mounted

The individual finger scanners essentially differ in their method of installation. The method of operation, however, is identical for all models.

7.2 OPERATING THE FINGER SCANNERS

7.2.1 FUNCTION OF THE FINGER SCANNER

ekey finger scanners are exclusively equipped with line (swipe) sensors. To capture a fingerprint, please draw your finger over the sensor. The system records the image of the fingerprint lines (papillary lines) line by line and compiles an image from the individual rows. The finger scanner then calculates a recognition template (minutia and their relative positions), which is compared to the previously stored finger templates (reference finger templates). If a certain degree of congruence is exceeded (threshold), a positive match (= finger was recognized) will trigger an allocated action (e.g. switch relay output 1). It is important to note that no fingerprint images are stored.

Which part of the finger should be recorded by the finger scanner?

It is necessary to capture an image of the 3rd phalanx. On the contrary, your finger scanner will not function properly. In order to ensure this, take care to operate the finger scanner correctly. It is fundamental to place your finger correctly in the finger recess and move it down across the sensor at the right speed. Ergonomically speaking, the best fingers are the index, the middle finger and the ring finger. The thumb and the little

finger may not be used!

A finger scanner works like a camera. It makes a picture of the bottom side, the papillary lines, of your finger´s third phalanx. However, this picture must be of good quality, so that physical access can be granted whenever necessary.

Imagine you wish to make a picture of someone, and this person

ekey home FS WM ekey home FS IN ekey home FS OM

General

keeps fidgetting runs by and you try to make a picture of him at that exact moment hides half of his face behind a tree

etc. What do you think these pictures will look like? On some of the pictures you will not even be able to recognize the person.

The finger scanner works in the same way. The finger scanner can only read all the information contained in your finger, and consequently open your doors securely and reliably, if you move your finger down across the sensor evenly and in the right position. Let us now look at where you should place your fingers and at which speed you should move them across the sensor, so that the „pictures“ of your fingers are perfect.

The finger recess – the control element

The finger recess allows to place the finger correctly so that a finger picture of good quality can be captured. It actually is the control element and consists of

- Pin point - Sensor - right and left recess edges

7.2.2 OPERATING CORRECTLY THE FINGER SCANNER

General

Best results are achieved by using the middle finger and stretching out the index and ring finger at the same time.. (see the figure above).

The correct operation of the fingerprint scanner is your guarantee of the successful functioning of this product. Below written recommendations apply for all hardware types:

Please use the finger which has the best finger lines in your opinion. In particular with weaklypronounced finger lines you should avoid pressing down too hard on the sensor so that you do not squash the finger lines which are flat anyway.

The small fingers and thumbs should NOT be used!

The finger scanner is equipped with a fully automatic learning system, which recognizes changes in user habits and growing children´s fingers. To optimize the fingerprint recognition, it is best to swipe each finger at least 5 times over the sensor, every time you have enrolled a new finger, or if you have not used the system for a long time. If any of your finger scans is rejected, then please repeat this process. Sollte Ihr Scan abgewiesen werden, so wiederholen Sie bitte diesen Vorgang.

If none of your fingerprint scans are accepted in spite of this, please try the following:

Vary the pressure (stronger or lighter) when swiping your finger. Take care to place your finger correctly in the finger recess Small finger and thumb are not ideal for ergonomic reasons. The thumb is particularly very difficult to use. Try scanning the fingerprint at different speeds in order to find out the best speed for you. Save the same fingerprint in several locations, if the above points do not help. You have 99 memory spaces available. In extreme circumstances you should use up to 10 memory spaces for one finger. Wet fingers show different contours. If you often have wet fingers, then save your fingerprint in wet condition. Children´s fingerprints are usually recognized, depending on the body height of the child, generally from the age of 5 – please also observe the above points.

7.2.3 WHAT YOU SHOULD NOT DO

General

7.3 OPTICAL SIGNALS ON THE EKEY HOME FINGER SCANNER

Your ekey home finger scanner is equipped with LEDs that deliver information on the operational state and individual functions of your system. The optical signaling of the individual finger scanners will differ though. The two tables below will show you the corresponding signals and their meanings.

The LEDs are named based on their purpose as

Status LED – for details on the operational state (finger recognized, finger rejected, etc.) Function LED– for details on the function of the system (online, offline, etc.)

LED signals on ekey home FS OM, ekey home FS IN 2.0 and ekey home FS WM 2.0

ekey home FS OM

ekey home FS IN 2.0

ekey home FS WM 2.0

Function

LED

Status LED Description

Normal mode

ORANGE flashing

slow

Left: OFF Right: OFF

There is no bus connection to the ekey home control panel. Please check the connection cables or apply „Initializing the devices“ as described in section 8.2.1.4 or 8.2.2.3.

BLUE

Left: OFF Right: OFF

The system is online – all components are communicating correctly.

ORANGE flashing

quick

Left: OFF Right: OFF

Once you have drawn your finger over the sensor, the system will start the processing (enrollment ) and matching. The LED flashes orange during the entire process.

GREEN

Left: OFF Right: OFF

Fingerprint recognition: posit ive, the relay switches.

RED

Left: OFF Right: OFF

Fingerprint recognition: negative or poor image, which does not allow any fingerprint check.

ORANGE

Left: OFF Right:OFF

Fingerprint enrollment mode. When enrolling a finger via the menu on the control panel, this LED state indicates t he system to be ready for swiping a finger over t he sensor. T he system generates a reference template from this fingerprint image.

Status LED

Function LED

+ 28 hidden pages

eKey Fingerscan Access Control System, Home Series Operating Instructions Manual

Specifications and Main Features

Frequently Asked Questions

User Manual