Ejointech ACOM214 User Manual

ACOM214

ACOM214 VoIP

VoIP

VoIP Phone

Phone

User

User Manual

Manual

Safety

Safety Notices

Notices

Please read the following safety notices before installing or using this

phone. They are crucial for the safe and reliable operation of the device.

 Please use the external power supply that is included in the package.

Other power supplies may cause damage to the phone, affect the

behavior or induce noise.

 Before using the external power supply in the package, please check

with home power voltage. Inaccurate power voltage may cause fire and

damage.

 Please do not damage the power cord. If power cord or plug is

impaired, do not use it, it may cause fire or electric shock.

 The plug-socket combination must be accessible at all times because it

serves as the main disconnecting device.

 Do not drop, knock or shake it. Rough handling can break internal

circuit boards.

 Do not install the device in places where there is direct sunlight. Also

do not put the device on carpets or cushions. It may cause fire or

breakdown.



Avoid exposure the phone to high temperature, below 0 ℃ or high

humidity. Avoid wetting the unit with any liquid.

 Do not attempt to open it. Non-expert handling of the device could

damage it. Consult your authorized dealer for help, or else it may cause

fire, electric shock and breakdown.

 Do not use harsh chemicals, cleaning solvents, or strong detergents to

clean it. Wipe it with a soft cloth that has been slightly dampened in a

mild soap and water solution.

 When lightning, do not touch power plug or phone line, it may cause an

electric shock.

 Do not install this phone in an ill-ventilated place.

 You are in a situation that could cause bodily injury. Before you work

on any equipment, be aware of the hazards involved with electrical

circuitry and be familiar with standard practices for preventing

accidents.

Table

Table of

of

of Content

Content

1

1 INTRODUCING

INTRODUCING

INTRODUCING ACOM214

ACOM214

ACOM214 VOIP

VOIP

VOIP PHONE

PHONE

PHONE .......................................

.......................................

....................................... 6

6

1.1

1.1 T

T

T HANK

HANK

HANK YOU

YOU

YOU FOR

FOR

FOR YOUR

YOUR

YOUR PURCHASING

PURCHASING

PURCHASING ACOM214

ACOM214

ACOM214 ..............................................

..............................................

.............................................. 6

6

1.2

1.2 D

D

D ELIVERY

ELIVERY

ELIVERY C

C

C ONTENT

ONTENT

ONTENT .......................................................................................

.......................................................................................

....................................................................................... 6

6

1.3

1.3 K

K

K EYPAD

EYPAD

EYPAD .........................................................................................................

.........................................................................................................

......................................................................................................... 7

7

1.4

1.4 P

P

P ORT

ORT

ORT FOR

FOR

FOR CONNECTING

CONNECTING

CONNECTING ..................................................................................

..................................................................................

.................................................................................. 8

8

1.5

1.5 I

I

I CON

CON

CON INTRODUCTION

INTRODUCTION

INTRODUCTION ......................................................................................

......................................................................................

...................................................................................... 8

8

1.6

1.6 LED

LED

LED S

S

S TATUS

TATUS

TATUS INTRODUCTION

INTRODUCTION

INTRODUCTION ..........................................................................

..........................................................................

.......................................................................... 9

9

2

2 INITIAL

INITIAL

INITIAL CONNECTING

CONNECTING

CONNECTING AND

AND

AND SETTINGS

SETTINGS

SETTINGS .......................................

.......................................

....................................... 11

11

2.1

2.1 C

C

C ONNECT

ONNECT

ONNECT THE

THE

THE POWER

POWER

POWER AND

AND

AND NETWORK

NETWORK

NETWORK ............................................................

............................................................

............................................................ 11

11

2.1.1

2.1.1 Connect

Connect

Connect to

to

to network

network

network ............................................................................

............................................................................

............................................................................ 11

11

2.1.2

2.1.2 Power

Power

Power adapter

adapter

adapter connection

connection

connection ..................................................................

..................................................................

.................................................................. 12

12

2.2

2.2 B

B

B ASIC

ASIC

ASIC I

I

I NITIALIZATION

NITIALIZATION

NITIALIZATION ..................................................................................

..................................................................................

.................................................................................. 12

12

2.2.1

2.2.1 Network

Network

Network Settings

Settings

Settings ................................................................................

................................................................................

................................................................................ 12

12

3

3 THE

THE

THE BASIC

BASIC

BASIC FUNCTION

FUNCTION

FUNCTION OF

OF

OF ACOM214

ACOM214

ACOM214 IP

IP

IP PHONE

PHONE

PHONE ........................

........................

........................ 14

14

3.1

3.1 M

M

M AKING

AKING

AKING A

A

A CALL

CALL

CALL ............................................................................................

............................................................................................

............................................................................................ 14

14

3.1.1

3.1.1 Call

Call

Call Device

Device

Device ..........................................................................................

..........................................................................................

.......................................................................................... 14

14

3.1.2

3.1.2 Call

Call

Call Methods

Methods

Methods ......................................................................................

......................................................................................

...................................................................................... 14

14

3.2

3.2 A

A

A NSWERING

NSWERING

NSWERING A

A

A CALL

CALL

CALL ......................................................................................

......................................................................................

...................................................................................... 14

14

3.3

3.3 DND

DND

DND ...........................................................................................................

...........................................................................................................

........................................................................................................... 15

15

3.4

3.4 C

C

C ALL

ALL

ALL F

F

F ORWARD

ORWARD

ORWARD ...........................................................................................

...........................................................................................

........................................................................................... 15

15

3.5

3.5 C

C

C ALL

ALL

ALL H

H

H OLD

OLD

OLD ..................................................................................................

..................................................................................................

.................................................................................................. 15

15

3.6

3.6 C

C

C ALL

ALL

ALL W

W

W AITING

AITING

AITING .............................................................................................

.............................................................................................

............................................................................................. 15

15

3.7

3.7 M

M

M UTE

UTE

UTE ..........................................................................................................

..........................................................................................................

.......................................................................................................... 16

16

3.8

3.8 C

C

C ALL

ALL

ALL T

T

T RANSFER

RANSFER

RANSFER ...........................................................................................

...........................................................................................

........................................................................................... 16

16

3.9

3.9 T

T

T HREE

HREE

HREE -W

-W

-W AY

AY

AY CONFERENCE

CONFERENCE

CONFERENCE CALL

CALL

CALL ....................................................................

....................................................................

.................................................................... 16

16

3.10

3.10 M

M

M ULTIPLE

ULTIPLE

ULTIPLE -W

-W

-W AY

AY

AY C

C

C ALL

ALL

ALL ...............................................................................

...............................................................................

............................................................................... 17

17

3.11

3.11 M

M

M ULTI

ULTI

ULTI -

-

- LINE

LINE

LINE ..............................................................................................

..............................................................................................

.............................................................................................. 17

17

4

4 ADVANCED

ADVANCED

ADVANCED FUNCTION

FUNCTION

FUNCTION OF

OF

OF ACOM214

ACOM214

ACOM214 .........................................

.........................................

......................................... 18

18

4.1

4.1 C

C

C ALL

ALL

ALL PICKUP

PICKUP

PICKUP ................................................................................................

................................................................................................

................................................................................................ 18

18

4.2

4.2 J

J

J OIN

OIN

OIN CALL

CALL

CALL .....................................................................................................

.....................................................................................................

..................................................................................................... 18

18

4.3

4.3 R

R

R EDIAL

EDIAL

EDIAL /

/

/ U

U

U NREDIAL

NREDIAL

NREDIAL .....................................................................................

.....................................................................................

..................................................................................... 18

18

4.4

4.4 C

C

C LICK

LICK

LICK TO

TO

TO DIAL

DIAL

DIAL ..............................................................................................

..............................................................................................

.............................................................................................. 19

19

4.5

4.5 C

C

C ALL

ALL

ALL BACK

BACK

BACK ...................................................................................................

...................................................................................................

................................................................................................... 19

19

4.6

4.6 A

A

A UTO

UTO

UTO ANSWER

ANSWER

ANSWER .............................................................................................

.............................................................................................

............................................................................................. 19

19

4.7

4.7 H

H

H OTLINE

OTLINE

OTLINE ......................................................................................................

......................................................................................................

...................................................................................................... 19

19

4.8

4.8 A

A

A PPLICATION

PPLICATION

PPLICATION ...............................................................................................

...............................................................................................

............................................................................................... 19

19

4.8.1

4.8.1 SMS

SMS

SMS .....................................................................................................

.....................................................................................................

..................................................................................................... 19

19

4.8.2

4.8.2 Memo

Memo

Memo ..................................................................................................

..................................................................................................

.................................................................................................. 20

20

4.8.3

4.8.3 Voice

Voice

Voice Mail

Mail

Mail ...........................................................................................

...........................................................................................

........................................................................................... 20

20

4.8.4

4.8.4 Ping

Ping

Ping .....................................................................................................

.....................................................................................................

..................................................................................................... 20

20

4.9

4.9 P

P

P ROGRAMMABLE

ROGRAMMABLE

ROGRAMMABLE K

K

K EY

EY

EY C

C

C ONFIGURATION

ONFIGURATION

ONFIGURATION .........................................................

.........................................................

......................................................... 21

21

5

5 OTHER

OTHER

OTHER FUNCTIONS

FUNCTIONS

FUNCTIONS OF

OF

OF ACOM214

ACOM214

ACOM214 ..............................................

..............................................

.............................................. 24

24

5.1

5.1 A

A

A UTO

UTO

UTO H

H

H ANDDOWN

ANDDOWN

ANDDOWN .......................................................................................

.......................................................................................

....................................................................................... 24

24

5.2

5.2 B

B

B AN

AN

AN A

A

A NONYMOUS

NONYMOUS

NONYMOUS C

C

C ALL

ALL

ALL ................................................................................

................................................................................

................................................................................ 24

24

5.3

5.3 D

D

D IAL

IAL

IAL P

P

P LAN

LAN

LAN ...................................................................................................

...................................................................................................

................................................................................................... 24

24

5.4

5.4 D

D

D IAL

IAL

IAL P

P

P EER

EER

EER ...................................................................................................

...................................................................................................

................................................................................................... 24

24

5.5

5.5 A

A

A UTO

UTO

UTO R

R

R EDIAL

EDIAL

EDIAL ..............................................................................................

..............................................................................................

.............................................................................................. 24

24

5.6

5.6 C

C

C ALL

ALL

ALL COMPLETION

COMPLETION

COMPLETION ........................................................................................

........................................................................................

........................................................................................ 25

25

5.7

5.7 R

R

R ING

ING

ING F

F

F ROM

ROM

ROM H

H

H EADSET

EADSET

EADSET ...................................................................................

...................................................................................

................................................................................... 25

25

5.8

5.8 P

P

P OWER

OWER

OWER L

L

L IGHT

IGHT

IGHT ..............................................................................................

..............................................................................................

.............................................................................................. 25

25

5.9

5.9 H

H

H IDE

IDE

IDE DTMF

DTMF

DTMF ................................................................................................

................................................................................................

................................................................................................ 25

25

5.10

5.10 B

B

B AN

AN

AN O

O

O UTGOING

UTGOING

UTGOING ........................................................................................

........................................................................................

........................................................................................ 25

25

5.11

5.11 P

P

P ASSWORD

ASSWORD

ASSWORD D

D

D IAL

IAL

IAL .......................................................................................

.......................................................................................

....................................................................................... 26

26

5.12

5.12 P

P

P RE

RE

RE D

D

D IAL

IAL

IAL .................................................................................................

.................................................................................................

................................................................................................. 26

26

5.13

5.13 A

A

A CTION

CTION

CTION URL

URL

URL &

&

& A

A

A CTIVE

CTIVE

CTIVE URI

URI

URI .....................................................................

.....................................................................

..................................................................... 26

26

6

6 THE

THE

THE BASIC

BASIC

BASIC SETTINGS

SETTINGS

SETTINGS OF

OF

OF ACOM214

ACOM214

ACOM214 ...........................................

...........................................

........................................... 27

27

6.1

6.1 K

K

K EYBOARD

EYBOARD

EYBOARD ...................................................................................................

...................................................................................................

................................................................................................... 27

27

6.2

6.2 S

S

S CREEN

CREEN

CREEN S

S

S ETTINGS

ETTINGS

ETTINGS .........................................................................................

.........................................................................................

......................................................................................... 27

27

6.3

6.3 R

R

R ING

ING

ING S

S

S ETTINGS

ETTINGS

ETTINGS ............................................................................................

............................................................................................

............................................................................................ 27

27

6.4

6.4 V

V

V OICE

OICE

OICE V

V

V OLUME

OLUME

OLUME ............................................................................................

............................................................................................

............................................................................................ 27

27

6.5

6.5 T

T

T IME

IME

IME &

&

& D

D

D ATE

ATE

ATE ..............................................................................................

..............................................................................................

.............................................................................................. 28

28

6.6

6.6 G

G

G REETING

REETING

REETING W

W

W ORDS

ORDS

ORDS ........................................................................................

........................................................................................

........................................................................................ 28

28

6.7

6.7 L

L

L ANGUAGE

ANGUAGE

ANGUAGE ...................................................................................................

...................................................................................................

................................................................................................... 28

28

7

7 ADVANCED

ADVANCED

ADVANCED SETTINGS

SETTINGS

SETTINGS OF

OF

OF ACOM214

ACOM214

ACOM214 ..........................................

..........................................

.......................................... 29

29

7.1

7.1 A

A

A CCOUNTS

CCOUNTS

CCOUNTS ...................................................................................................

...................................................................................................

................................................................................................... 29

29

7.2

7.2 N

N

N ETWORK

ETWORK

ETWORK ....................................................................................................

....................................................................................................

.................................................................................................... 29

29

7.3

7.3 S

S

S ECURITY

ECURITY

ECURITY .....................................................................................................

.....................................................................................................

..................................................................................................... 29

29

7.4

7.4 M

M

M AINTENANCE

AINTENANCE

AINTENANCE .............................................................................................

.............................................................................................

............................................................................................. 29

29

7.5

7.5 F

F

F ACTORY

ACTORY

ACTORY R

R

R ESET

ESET

ESET ...........................................................................................

...........................................................................................

........................................................................................... 29

29

8

8 WEB

WEB

WEB CONFIGURATION

CONFIGURATION

CONFIGURATION .................................................................

.................................................................

................................................................. 30

30

8.1

8.1 I

I

I NTRODUCTION

NTRODUCTION

NTRODUCTION OF

OF

OF CONFIGURATION

CONFIGURATION

CONFIGURATION ...............................................................

...............................................................

............................................................... 30

30

8.1.1

8.1.1 Ways

Ways

Ways to

to

to configure

configure

configure ...............................................................................

...............................................................................

............................................................................... 30

30

8.1.2

8.1.2 Password

Password

Password Configuration

Configuration

Configuration ....................................................................

....................................................................

.................................................................... 30

30

8.2

8.2 S

S

S ETTING

ETTING

ETTING VIA

VIA

VIA WEB

WEB

WEB BROWSER

BROWSER

BROWSER ..........................................................................

..........................................................................

.......................................................................... 30

30

8.3

8.3 C

C

C ONFIGURATION

ONFIGURATION

ONFIGURATION VIA

VIA

VIA WEB

WEB

WEB ............................................................................

............................................................................

............................................................................ 31

31

8.3.1

8.3.1 BASIC

BASIC

BASIC .................................................................................................

.................................................................................................

................................................................................................. 31

31

8.3.2

8.3.2 NETWORK

NETWORK

NETWORK ........................................................................................

........................................................................................

........................................................................................ 36

36

8.3.3

8.3.3 VOIP

VOIP

VOIP ...................................................................................................

...................................................................................................

................................................................................................... 46

46

8.3.4

8.3.4 PHONE

PHONE

PHONE ....................................................................................................

....................................................................................................

.................................................................................................... 62

62

8.3.5FUNCTION

8.3.5FUNCTION KEY

KEY

KEY ....................................................................................

....................................................................................

.................................................................................... 77

77

8.3.6

8.3.6 Maintenance

Maintenance

Maintenance ............................................................................................

............................................................................................

............................................................................................ 81

81

8.3.7

8.3.7 SECURITY

SECURITY

SECURITY .............................................................................................

.............................................................................................

............................................................................................. 89

89

8.3.8

8.3.8 LOGOUT

LOGOUT

LOGOUT ................................................................................................

................................................................................................

................................................................................................ 96

96

9

9 APPENDIX

APPENDIX

APPENDIX ......................................................................................

......................................................................................

...................................................................................... 97

97



 S

S

S PECIFICATION

PECIFICATION

PECIFICATION ................................................................................................

................................................................................................

................................................................................................ 97

97

Hardware

Hardware .........................................................................................................

.........................................................................................................

......................................................................................................... 97

97

9.1.2

9.1.2 Voice

Voice

Voice features

features

features ..........................................................................................

..........................................................................................

.......................................................................................... 97

97

9.1.3

9.1.3 Network

Network

Network features

features

features .....................................................................................

.....................................................................................

..................................................................................... 98

98

9.1.4

9.1.4 Maintenance

Maintenance

Maintenance and

and

and management

management

management ...............................................................

...............................................................

............................................................... 99

99



 9.2

9.2

9.2 D

D

D IGIT

IGIT

IGIT -

-

- CHARACTER

CHARACTER

CHARACTER MAP

MAP

MAP TABLE

TABLE

TABLE ...................................................................

...................................................................

................................................................... 99

99

1

1 Introducing

Introducing

Introducing ACOM214

ACOM214

ACOM214 VOIP

VOIP

VOIP Phone

Phone

1.1

1.1 Thank

Thank

Thank you

you

you for

for

for your

your

your purchasing

purchasing

purchasing ACOM214

ACOM214

Thank you for your purchasing C58/C58P , C58/C58P is a full-feature

telephone that provides voice communication over the same data network

that your computer uses. This phone ’ s functions not only much like a

traditional phone, allowing to place and receive calls, and enjoy other

features that traditional phone has, but it also own many data services

features which you could not expect from a traditional telephone.

This guide will help you easily use the various features and services

available on your phone.

1.2

1.2 Delivery

Delivery

Delivery Content

Content

Please check whether the delivery contains the following parts: The base unit with display and keypad The handset The handset cable The Ethernet cable The power supply

Attentions: The ACOM214 may cause damage if you do not use a power adapter with ACOM214 . Power adapter specifications due to different areas or differentiated shipments, if the product supplied power adapter can not be used locally, please consult your local dealer. The user manual(you may download from our website)

Here is the appearance of IP Phone description:

1.3

1.3 Keypad

Keypad

Key

Key Key

Key

Key name

name

name Function

Function

Function Description

Description

Navigation

Navigation key assist users for operating. In desktop, dialer, calling, desktop long pressed state they have special function. You can configure through the web page according to your patterns of use.

Phone book

Access to phone book, check the record list and add new records and revise the record. When check the phone book record, press this key again will return to idle mode.

Mute

Press this key in calling mode, you can hear the other side, and the other side cannot hear you. Once you press this key twice, it would leave this mode and become normal.

Volume +/-

Turn down or turn up the volume by pressing these

two keys.

Redial

1. In the hook off/hands-free mode, use the key to dial the last call number;

2. In stand-by mode, it has a function to check the Outgoing Call.

3. You could also find the specify contacts in

phone book/call records, and use this number for quick dialing, press this button, you can dial quickly.

Hands-free

Make the phone into hands-free mode.

Indicator light

The indicator would blinking if the IP Phone has missed call.

Soft key 1/2/3/4

Keys combination, include functions such as

History/Directory/DND/Menu/Del/Redial/Sen

d/

Quit/Answer/Divert/Reject/Hold/Transfer/Co

nf/Close and so on.

History

View the Missed call, Incoming Call and Outgoing Call.

Digital keyboard

Inputting the phone number or DTMF

DSS Keys

You can configure them in the web page, the configuration of each key to a different function keys it would more convenient to you.

1.4

1.4 Port

Port

Port for

for

for connecting

connecting

Port

Port Name

Name

Name Description

Description

Power swtich

Input: 5V AC, 1A

WAN

10/100M Connect it to Network

LAN

10/100M Connect it to PC

Expansion board interface

Port type: RJ-45

Headset

Port type: RJ-9 connector

Earpiece

Port type: RJ-9 connector

1.5

1.5 Icon

Icon

Icon introduction

introduction

Icon

Icon Description

Description

Call out

Call in

Call hold

Auto answer

Call mute

Contact

DND(Do not Disturb)

In hand-free mode

In hook mode

In headset mode

SMS

Missed call

Call forward

1.6

1.6 LED

LED

LED Status

Status

Status introduction

introduction

Table 1. Programmable key LEDs for BLF

LED

LED Status

Status

Status Description

Description

Steady green

The object is in idle status.

Slow blinking red

The object is ringing

Steady red The object is active Off The object is failed subscribe Off No subscribe

Table 2 Programmable key LEDs for Presence

LED

LED Status

Status

Status Description

Description

Steady green The object is online.

Slow blinking red The object is ringing.

Steady red The object is active.

Off The object is failed./No subscribe.

Table 3 Programmable key LEDs for line

LED

LED Status

Status

Status Description

Description

Steady green The account is active.

Fast Blinking green There is an incoming call to the account.

Slow Blinking green The call is on hold.

Slow Blinking red Registration is unsuccessful.

Off The line is not unapplied or idle.

Table 4 Programmable key LEDs for MWI

LED

LED Status

Status

Status Description

Description

Blinking green There are new voice mails.

Off There is no new voice mail.

Table 5 Power Indication LED

LED

LED Status

Status

Status Description

Description

Steady red Power on.

Fast Blinking red There is an incoming call.

Off Power off.

2

2 Initial

Initial

Initial connecting

connecting

connecting and

and

and Settings

Settings

2.1

2.1 Connect

Connect

Connect the

the

the power

power

power and

and

and network

network

2.1.1

2.1.1 Connect

Connect

Connect to

to

to network

network

Please make sure your environment already have broadband internet access capability during this step.

1. Broadband Router Connect one end of the network cable to the ACOM214 ’ s WAN port the other end is connected to your broadband router ’ s LAN port, so that the completion of the network hardware connections. In most cases, you must configure your network settings to DHCP mode. The details setting mode please refer to 2.2.1 — Network Settings.

2. No broadband router Connect one end of the network cable to the ACOM214 ’ s WAN port, the other end is conneted to your broadband modem ’ s LAN port, so that the completion of the network hardware connections. In most cases, if you are using a TV cable broadband, you must configure your network settings to DHCP mode: if you are using ADSL, you must set your ACOM214 to PPPOE mode. The details setting mode please refer to 2.2.1- Network Settings.

3. Worked as a broadband router ACOM214 have broadband routing capability, as long as the ACOM214 properly connected to the WAN port on the broadband modem and connect your computer or other Internet-capable devices connected to the ACOM214 ’ s LAN port, then you can use the phone ’ s ability to connect to the

Internet broadband routing. The details setting mode please refer to

2.2.1-Network Settings.

2.1.2

2.1.2 Power

Power

Power adapter

adapter

adapter connection

connection

During this step, please make sure your power connector match the power outlet, meanwhile, both voltage and electric current are also comply with the work phone.

1. Plug power adapter to power socket.

2. Plug power adaptor ’ s DC output to the DC5V port of C58/C58P to start up.

3. There will be displayed black line and “ INITIALIZING ” on the screen. After

finishing startup, phone will show greeting, current date and time and so forth.

4. If phone has registered to the server, you can place or answer calls

2.2

2.2 Basic

Basic

Basic Initialization

Initialization

ACOM214 is provided with a plenty of functions and parameters for configuration. User needs some network and VoIP knowledge so that user could understand the meanings of parameters. In order to make user use the phone more easily and convenient, there are basic configurations introduced which is mandatory to ensure phone calls.

2.2.1

2.2.1 Network

Network

Network Settings

Settings

During setting network of the phone please make sure that network is

connected already. ACOM214 uses DHCP to get WAN IP configurations, so

phone could access to network as long as there is DHCP server in it. If

there is no DHCP server available, phone has to be changed WAN network

setting to Static IP or PPPoE.

Setting

Setting PPPOE

PPPOE

PPPOE mode(For

mode(For

mode(For ADSL

ADSL

ADSL connection)

connection)

1. Get PPPoE account and password first.

2. Press Menu->Settings->Advanced Settings, then enter passwords, and

choose network ->WAN settings->Connection Mode, enter and choose

PPPoE through navigation keys and press the Save key.

3. Press Back, then choose PPPoE Set, press Enter.

4. The screen will show the current information. Press Del to delete it, then

input your PPPoE user and password and press Save.

5. Press Back six times to return to the idle screen.

6. Check the status. If the screen shows “ Negotiating

Negotiating

Negotiating …

…

… ” it shows that the

phone is trying to access to the PPPoE Server; if it shows an IP address,

then the phone has already get IP with PPPoE.

Setting

Setting Static

Static

Static IP

IP

IP mode(Static

mode(Static

mode(Static ADSL/Cable,

ADSL/Cable,

ADSL/Cable, or

or

or no

no

no PPPOE/DHCP

PPPOE/DHCP

PPPOE/DHCP network)

network)

1. Prepare the network ’ s parameters first, such as IP Address, Net mask,

Default Gateway and DNS server IP address. If you don ’ t know this

information, please contact the service provider or technician of network.

2. Press Menu->Settings->Advanced Settings, then enter passwords, and

choose network ->WAN settings->Connection Mode, enter and choose

Static through navigation keys and press the Save key .

3. Press Back, then choose Static Set, press Enter.

4. The screen will show the current information, and then press Del to

delete. Input your IP address, Mask, Gateway, DNS and press Save to save

what you input.

5. Press Back six times to return to the idle screen.

6. Check the status, the screen shows “ Static

Static

Static ” .the screen shows the IP

address and gateway which were set just now, if the phone could display

the right time, it shows that Static IP mode takes effect.

Setting

Setting DHCP

DHCP

DHCP mode

mode

1. Press Menu->Settings->Advanced Settings, then enter passwords, and

choose network ->WAN settings->Connection Mode, enter and choose

DHCP through navigation keys and press the Save key .

2. Press Back six times to return to the idle screen.

3. Check the status, the screen shows “ DHCP

DHCP

DHCP ” , If the screen shows the IP

address and gateway which were set just now, it shows that DHCP mode

takes effect.

3

3 The

The

The basic

basic

basic function

function

function of

of

of ACOM214

ACOM214

ACOM214 IP

IP

IP Phone

Phone

3.1

3.1 Making

Making

Making a

a

a call

call

3.1.1

3.1.1 Call

Call

Call Device

Device

You can make a phone call via the following devices:

1 、 Pick up the handset ， icon will be showed in the idle screen.

2

、

Press the Speaker button

，

icon will be showed in the idle screen.

3

、

Press the headset button if the headset is connected to the Headset Port in

advance.The icon will be showed in the idle screen.

You can also dial the number first, and choose the method you will use to speak

to the other party.

3.1.2

3.1.2 Call

Call

Call Methods

Methods

You can press an available line button if there is more than one account, th

1. Dial the number you want to call.

2. Press History softkey, use the navigation buttons to highlight your

choice (press Left/Right button to choose Missed Calls, Incoming Calls

and Outgoing Calls.

3. Press the R/SEND button to call the last number called.

4. Press the programmable keys which are set as speed dial button.

Then press the Send button or Dial softkey to make the call if necessary.

3.2

3.2 Answering

Answering

Answering a

a

a call

call

Answering

Answering an

an

an incoming

incoming

incoming call

call

call ：

1. If you have no other line telephone, lift the handset using, or press the

Speaker button/ Answer softkey to answer using the speaker phone, or

press the headset button to answer the headset.

2. If you are on a call currently, press the answer softkey.

During the conversation, you can alternate between Headset, Handset and

Speaker phone by pressing the corresponding buttons or picking up the

handset.

3.3

3.3 DND

DND

Press DND softkey to active DND Mode. Further incoming calls will be

rejected and the display shows: icon. Press DND softkey twice to

deactivate DND mode. You can find the incoming call record in the Call

History.

3.4

3.4 Call

Call

Call Forward

Forward

This feature allows you to forward an incoming call to another phone

number. The display showed icon.

The following call forwarding events can be configured:

Off

Off : Call forwarding is deactivated by default.

Always

Always : Incoming calls are immediately forwarded.

Busy

Busy : Incoming calls are immediately forwarded when the phone is busy.

No

No Answer

Answer

Answer : Incoming calls are forwarded when the phone is not

answered after a specific period.

To configure Call Forward via Phone interface:

1. Press Menu ->Features->Enter->Call Forwarding->Enter.

2. There are 4 options: Disabled, Always, Busy, and No Answer.

3. If you choose one of them (except Disabled), enter the phone number

you want to forward your call to. Press Save to save the changes.

3.5

3.5 Call

Call

Call Hold

Hold

Press the Hold button or Hold softkey to put your active call on hold. 。

1.If there is only one call on hold, press the hold softkey to retrieve the call.

2.If there are more than one call on hold, press the line button, and the Up/Down button to highlight the call, then press the Unhold button to retrieve the call.

3.6

3.6 Call

Call

Call Waiting

Waiting

1. Press Menu ->Features->Enter->Call Waiting->Enter.

2. Use the navigation keys to active or inactive call waiting.

3. Then press the Save to save the changes.

3.7

3.7 Mute

Mute

Press Mute button during the conversation, icon will be showed in the

LCD. Then the called will not hear you, but you can hear the called. Press it again to get the phone to normal conversation.

3.8

3.8 Call

Call

Call Transfer

Transfer

1. Blind Transfer During talk, press the key Transf, and then dial the number that you want to

transfer to, and finished by "#". Phone will transfer the current call to the third party. After finishing transfer, the call you talk to will be hanged up. User cannot select SIP line when phone transfers call.

2. Attended Transfer During talk, press the key Transf, then input the number that you want to

transfer to and press Send. After that third party answers, then press Transfer to complete the transfer. (You need enable call waiting and call transfer first). If there are two calls, you can just talk to one, and keep hold to the other one. The one who is keep hold cannot speak to you or hear from you. In other way, if user wants to invite the third party during the call, they can press Conf to make calls mode in conference mode. If user wants to stop conference, user can press Split. (User must enable call waiting and three way call first).

Note: the server that user uses must support RFC3515 or it might not be used

3. Alert Transfer During the talk, press Transf firstly, and then press Send after inputting the

number that you want to transfer. You are waiting for connection, now, press Transf and the transfer will be done. (To use this feature, you need enable call waiting and call transfer first).

3.9

3.9 Three-Way

Three-Way

Three-Way conference

conference

conference call

call

1. Press the Conf softkey during an active call.

2. The first call is placed on hold. Then you will hear a dial tone. Dial the number to conference in, then press Send key.

3. When the call is answered, press Conf and add the first call to the conference.

4. If you want to release the conference, press Split key.

Note: You may need to start the phone call feature in order to achievethree-way

calling mode.

3.10

3.10 Multiple-Way

Multiple-Way

Multiple-Way Call

Call

If the phone in the hook/handsfree/headset mode, you can press [Hold] key input delay(The screen will display a --); One -- on behalf of two seconds. For example if you enter 123--45, the 123 indicates that the calls is successful, wait 2 seconds to send DTMF(45), and 123----45 shows the interval of 6 seconds, and so on.

Note: The function key must be configured as a HOLD.

3.11

3.11 Multi-line

Multi-line

In this phone you can registe 2 SIP account numbers and the 2 accuonts can be used at the same time.There are four keys used as SIP line toleranted to make calls in SIP accounts.It will blink when the account registed failed. In order to convenience the enterprise the phone support multiple call answering , call hold and multi-line call.The user can answer 10 incoming call phones at most,you can choose any call through pressing the fluctuation navigation key in taiking and the other 9 calls will be in held.You also can press the fluctuation navigation key to change the call and recover the talking then last call will be held automatic.You also can define the six line keys as multi-line keys ,then each line key will relate to a call and you can choose the talking through pressing the line keys and recover the talking and the light to the line key will bright all the time when in taking ,then the light of the call in held is sparking.

I f user has 4 line calls and wants to invite the five party during the call,

they can press Softkey- Conf or Soft-XFER “ New C all ” , press OK, enter the

number ,then press Send and wait for the other party to answer. When the

multiple-way calls, you can press the arrow keys to select a call default

supports 2 SIP account registration line and used simultaneously.

4

4 Advanced

Advanced

Advanced function

function

function of

of

of ACOM214

ACOM214

4.1

4.1 Call

Call

Call pickup

pickup

Call pickup is implemented by simulating pickup function of PBX. it ’ s that,

when A calls B, B rings but no answer, at this moment, C can hook off and

input an appointed prefix plus B ’ s number, pick up A ’ s call and talk with A.

The following chart shows how to configure an appointed prefix in dial

peer to have call pick up function.

*1* means appointed prefix code. After making the above configuration, C

can dial *1* plus B ’ s phone number to pick up A ’ s call. User can set prefix

in random, in the case of no affecting current dialing rules.

4.2

4.2 Join

Join

Join call

call

When B is calling C, A can join in the existing call by inputting an appointed

prefix numbers plus B or C number, if B or C also supports join call.

The following chart shows how to configure an appointed prefix in dial

peer to have join call function.

*2* means appointed prefix code. After making the above configuration, A

can dial *2* plus B or C number to join B and C ’ s call. User can set prefix in

random, in the case of no affecting current dialing rules.

4.3

4.3 Redial

Redial

Redial /

/

/ Unredial

Unredial

If B is in busy line when A calls B, A will get notice: busy, please hang up. If

A want to connect B as soon as B is in idle, he can use redial function at the

moment and he can dials an appointed prefix number plus B ’ s number to

realize redial function.

What is redial function? A can ’ t not build a call with B when B is in busy,

then A will subscribe B ’ s calling mode at 60 second intervals. Once B is

available, A will get reminder of rings to hook off, while a hooks off, A will

call B automatically. If at this time A is occupied temporarily and unwilling

to contact B, A also can cancel the redial function by dialing an appointed

prefix plus B ’ s number before making the redial function.

*3* is appointed prefix code. After making the above configuration, A can

dial *3* plus B ’ s phone number to make the redial function.

*4* is appointed prefix code. After configuration, A can dial *4* to cancel

redial function.

User can set prefix in random, in the case of no affecting current dialing

rules.

4.4

4.4 Click

Click

Click to

to

to dial

dial

When user A browses in an appointed Web page, user A can click to call

user B via a link (this link to user B), then user A ’ s phone will ring, after A

hooks off, the phone will dial to B.

Notice

Notice ： It needs a external software what supports click to dial.

4.5

4.5 Call

Call

Call back

back

The function allows you dial out the last phone call which you received. 。

4.6

4.6 Auto

Auto

Auto answer

answer

When there is an incoming call, after no answer time, the phone will

answer the call automatically.

4.7

4.7 Hotline

Hotline

You can set hotline number for every sip, and then enter the dialer

interface and after Warm Line Time, the phone will call out the hotline

number automatically.

4.8

4.8 Application

Application

4.8.1

4.8.1 SMS

SMS

1) Press Menu ->Applications->Enter->SMS->Enter.

2) Use the navigation keys to highlight the options. You can read the

message in the Inbox/Outbox.

3) After view the new message, you can press Reply to reply the message,

and use the 2aB softkey to change the Input Method, when enter the reply

message, press OK, then use the navigation keys to select the line from

which you want to send, then Send.

4) If you want to write a message, you can press New and enter message.

Use the 2aB softkey to change the Input Method. When you input the

message you want to send, press OK, then use the navigation keys to select

the line from which you want to send, then Send.

5) If you want to delete the message, after view the message, press Del,

then you have three options to choose: Yes, All, No.

4.8.2

4.8.2 Memo

Memo

You can add some memos to record some important things to remind you.

Press Menu->Application->Memo->Enter->Add.

There are some options to configure: Mode, Date, Time, text, Ring. When

the configuration is completed, press Save.

4.8.3

4.8.3 Voice

Voice

Voice Mail

Mail

1) Press Menu->Application->Voice Mail->Enter.

2) Use the navigation keys to highlight the line for which you want to set,

press Edit, and use the navigation key to turn on the mode, and the input

the number. Press 2aB softkey to choose the proper input method.

3) Press Save to save the change.

4) To view the new voicemail, Press the Voicemail softkey directly. Press

Dial, then you may be prompted to enter the password, then you can listen

to your new and old messages.

4.8.4

4.8.4 Ping

Ping

1) Press Menu ->Ping-> Enter.

2) Input the IP you want ,and press start key ,if input wrong, you can

press “ delete ” to modification the IP.

3) After input the IP, wait a moment it will display ” OK ” , it meas ping

successful ,or means ping failed.

4.9

4.9 Programmable

Programmable

Programmable Key

Key

Key Configuration

Configuration

The phone has 4 programmable keys which are able to set up to many

functions per key. The following list shows the functions you can set on the

programmable keys and provides a description for each function. The

default configuration for each key is N/A which means the key hasn ’ t been

set for any functions.

1.Set the type as Memory Key

Press Menu->Settings->Basic Settings->Enter->Keyboard->DSS Key Settings, you have two options: Select the line key and memory keys,choose one you want to make the assignment, use the navigation key to choose the type as memory key. In the Dial field, you have some options, such as Normal, Speed Dial, Intercom, BLF, Presence,MWI, Call Park.

Speed

Speed dial

dial

You can configure the key as a simplified speed dial key. This key function

allows you to easily access your most dialed numbers.

Intercom

You can configure the key for Intercom code and it is useful in an office

environment as a quick access to connect to the operator or the secretary.

BLF

BLF is also called “ Busy lamp field ” , and it is used to prompt the user to

pay attention to the state of the object than has been subscribed, and used

to cooperate with the server to pick up the phone call. You can configure

the key for Busy Lamp Field (BLF) which allows you to monitor the status

(idle, ringing, or busy) of other SIP account. User can dial out on a BLF

configured key. Please refer to “ LED Instruction ” for more detail about the

LED status in different situation.

Note: In the Web interface, you can also set the pickup number to active the

pickup function. For example, if you set the BLF number as 212, and the pickup number is *8, when there is an incoming call to 212, press the BLF key, it will call out the 189 automatically to pickup the incoming call on 212.

Presence

Presence is called present, and compared to the BLF, it can also check

whether object online.

Note: You can not subscribe the BLF and presence station of the same

number at the same time.

MWI

When the key is configured as MWI, you are allowed to access voicemail

quickly by pressing this key.

Call

Call park

park

1. You need setting a server number, when you have set what

represent Call park. If you have a calling and you busy now, you could

press the key and hear a number, then you could choose other phone

and input this number. so you can directly recover call.

2. Set the type as Line

You can set these keys as line keys, and press it, it will enter dialer

interface.

3. Set the type as Key Event

You can set these keys as Key Event, and the subtype have many options.

Choose one and it will have corresponding function.



 None

None



 MWI

MWI



 DND

DND



 Hold

Hold



 Transfer

Transfer



 Phone

Phone

Phone Book

Book



 Redial

Redial



 Pick

Pick

Pick up

up



 Join

Join



 Auto-redial-on

Auto-redial-on



 Auto-redial-off

Auto-redial-off



 Call

Call

Call Forward

Forward



 History

History



 Flash

Flash



 Memo

Memo



 Headset

Headset



 Release

Release

Release ： Press

Press

Press this

this

this button,

button,

button, you

you

you can

can

can end

end

end all

all

all calls

calls



 Lock

Lock

Lock ： You

You

You can

can

can select

select

select whether

whether

whether the

the

the keypad

keypad

keypad lock

lock

lock in

in

in the

the

the standby

standby

standby interface

interface



 SMS

SMS



 Call

Call

Call Back

Back



 Power

Power

Power Light

Light



 Hide

Hide

Hide DTMF

DTMF



 Agent

Agent



 Prefix

Prefix

 Hot

Hot

Hot Desking

Desking

Desking ： You

You

You can

can

can clear

clear

clear the

the

the curren

curren

curren sip

sip

sip information,

information,

information, and

and

and register

register

their

their new

new

new sip

sip

sip information.

information.

4.Set the type as DTMF

You can configure the key as DTMF. This key function allows you to easily

dial or edit dial number.

5. Set the type as URL

You need to match a XML Phonebook address, pressing the button you can

directly access the corresponding remote phonebook.

6. Set the type as BLF List Key

It needs the cooperation with the Broadsoft server. The traditional BLF is

that every number will need to be subscribed, so if the numbers that

subscribed is so many that it will cause to obstruction. However, BLF List

Key will put the numbers that needed to be subscribed in a group, and the

phone use the URL of the group to subscribe and analyze the specific

information of each number such as number, name, state and so on

according to the notifications from the server. Then set the idle Memory

key as BLF List Key, later if the state of an object changes, the

corresponding LED will change.

7. Set the type as Multicast

Set the multicast address and speech coding, press this key to initiate the

multicast.

Note: More features see 8.3.4.7

5

5 Other

Other

Other functions

functions

functions of

of

of ACOM214

ACOM214

5.1

5.1 Auto

Auto

Auto Handdown

Handdown

1. Press Menu ->Features-> Enter->Auto Handdown-> Enter.

2. Set the Mode Enable through the navigation key, then set Time, unit is

minute, then press Save.

3. When the call ends, after the time that you have set, the phone will back

to the idle interface.

5.2

5.2 Ban

Ban

Ban Anonymous

Anonymous

Anonymous Call

Call

1. Press Menu ->Features-> Enter->Ban Anonymous Call-> Enter.

2. Choose which sip you want to enable Ban Anonymous Call, and then

press Enter, choose Enabled or Disabled through navigation key.

3. If you choose Enabled, the others can ’ t call the phone by anonymous. If

you choose Disabled, the others can call the phone by anonymous.

5.3

5.3 Dial

Dial

Dial Plan

Plan

1. Press Menu ->Features-> Enter->Dial Plan-> Enter.

2. The following plans you can set: Press # to Send, Timeout to Send,

Timeout, Fixed Length Number, Press # to Do BXFER, BXFER On Onhook,

AXFER On Onhook. You can enable or disable each dial plan.

5.4

5.4 Dial

Dial

Dial Peer

Peer

1. Press Menu ->Features-> Enter->Dial Peer-> Enter.

2. Press Add to enter the Edit interface, and then input number and destination. For example: Number:1, Destination:1234, Then press Save.

3. Input 1# number in the dial interface, you can dial out 1234. You can refer to 8.3.3.4

5.5

5.5 Auto

Auto

Auto Redial

Redial

1. Press Menu ->Features-> Enter->Auto Redial-> Enter.

2. Choose Mode Enabled or Disabled through the navigation key. If you

choose Enable, you also need to set Interval and Times, and then press

Save.

3. After enable auto redial, calling out someone, if he is in busy, it will pop

up a prompt box whether to auto redial, press OK, the phone will call out

him according the Interval and Times that you set.

5.6

5.6 Call

Call

Call completion

completion

1. Press Menu ->Features-> Enter->Call Completion-> Enter.

2. Enable the function through the navigation key, and then Save.

3. Call out others, if he is in busy, it will pop up a prompt Call Completion

Waiting number? Press OK, when he is in idle, it will pop up a prompt Call

Completion Call number? Press OK, the phone will call out the number

automatically.

5.7

5.7 Ring

Ring

Ring From

From

From Headset

Headset

1. Press Menu ->Features-> Enter->Ring From Headset-> Enter.

2. Enable this function through the navigation key, the phone connects the

headset, when the phone has an incoming call, it will ring from the

headset.

5.8

5.8 Power

Power

Power Light

Light

1. Press Menu ->Features-> Enter->Power Light-> Enter.

2. Enable this function through the navigation key.

5.9

5.9 Hide

Hide

Hide DTMF

DTMF

1. Press Menu ->Features-> Enter->Hide DTMF-> Enter.

2. Through the navigation key to choose: Disabled, All, Delay, Last Show.

When you set up a call with others and need to input the DTMF, the DTMF

will show as you have set.

5.10

5.10 Ban

Ban

Ban Outgoing

Outgoing

1. Press Menu ->Features-> Ban Outgoing-> Enter.

2. Enable this function, you can not call any number.

5.11

5.11 Password

Password

Password Dial

Dial

1. Press Menu ->Features-> Enter->Password Dial-> Enter.

2. Enable this function, you can also set Prefix and Length. For example ，

you want call out 1234567 and you set Password Dial Prefix 123 and

Password Length 3, then enter the dial interface and input 1234567, and

then the screen will show 123***7.

5.12

5.12 Pre

Pre

Pre Dial

Dial

1. Press Menu ->Features-> Pre Dial-> Enter.

2. Enable this function, you will realize Pre-Dial function.

5.13

5.13 Action

Action

Action URL

URL

URL &

&

& Active

Active

Active URI

URI

1. Action URL

，

achieve results com from a functional understanding that

end a phone Action produce a URL, Action which means the side of the phone receieves incoming(Incoming call), outgoing calls(Outgoing call), turn DND(open DND), hang up the phone(On hook), etc. To set the phone web page lists all its support of the action, each action corresponds to a user-defined URL. When generating an action the phone is issued for the URL HTTP Get, so as to achieve the purpose of reporting their actions.

2. Active URI，achieve results come from a functional understanding that

the remote(eg PC) to send a URL to the phone, the phone received will produce an action, such as dial , DND and so on. Enter the phone web pages

PHONE->FEATURE

，

enter the Active URL limit IP(such as a PC IP) Push XML

Enter the web page of the phone->PHONE->FEATURE, input Push XML

Server(e.g. PC ’ IP), then PC can push text, SMS, phonebook, advertisement,,

execute etc. to phone to update the message or the phone makes an action.

6

6 The

The

The Basic

Basic

Basic Settings

Settings

Settings of

of

of ACOM214

ACOM214

6.1

6.1 Keyboard

Keyboard

1. Press Menu ->Settings-> Enter->Basic Settings->

Enter->Keyboard->Enter.

2. There are four items: DSS Key settings, Programmable Keys, Desktop

Long Pressed, Soft Key , You can set up respectively on them. Press the key

Enter to the interface, then use the navigation keys to choose the function

for the key according to you want.

3. Press the key OK to save.

6.2

6.2 Screen

Screen

Screen Settings

Settings

1. Press Menu ->Settings-> Enter->Basic Settings-> Enter->Screen

Settings->Enter.

2. You can set Contrast, Contrast Calibration and Backlight, press Enter and

use the navigation keys to set, then press the key Save.

6.3

6.3 Ring

Ring

Ring Settings

Settings

1. Press Menu ->Settings-> Enter->Basic Settings-> Enter->Ring

Settings->Enter.

2. You can set Ring Volume and Ring Type, press Enter and use the

navigation keys to set, then press the key Save. In the Ring Type, the

default system rings have nine and the custom ringtones have three that

can be set through the web page.

6.4

6.4 Voice

Voice

Voice Volume

Volume

1. Press Menu ->Settings-> Enter->Basic Setting-> Enter->Voice

Volume->Enter.

2. Use the navigation keys to turn down or turn up the voice volume, then

press the key Save.

6.5

6.5 Time

Time

Time &

&

& Date

Date

1. Press Menu ->Settings->Enter->Basic Settings-> Enter->Time &

Date->Enter.

2. You have two options to choose: Auto and Manual, use the navigation

keys to choose, then press Save.

6.6

6.6 Greeting

Greeting

Greeting Words

Words

1. Press Menu ->Settings-> Enter->Basic Settings-> Enter->Greeting

Words->Enter.

2. You can enter the message and press Save, it will display in the phone

screen when the phone start up.

6.7

6.7 Language

Language

1. Press Menu ->Settings-> Enter->Basic Settings-> Enter->Language

->Enter.

2. ACOM214 support three languages, you can use the navigation keys to

choose. The default two languages are English and Chinese.

7

7 Advanced

Advanced

Advanced Settings

Settings

Settings of

of

of ACOM214

ACOM214

7.1

7.1 Accounts

Accounts

Press Menu->Enter->Advanced settings, and then input the password to

enter the interface, the default password is 123. You can set it through the

web page. Then choose Account then press Enter, you can do some sip

settings.

7.2

7.2 Network

Network

Press Menu->Enter->Advanced settings, and then input the password to

enter the interface. Then choose Network and press Enter, you can do

network settings, you can refer to 2.2.1 Network settings.

7.3

7.3 Security

Security

Press Menu->Enter->Advanced settings, and then input the password to

enter the interface. Then choose Security, you can configure Menu

Password, Key lock Password, Key lock Status and whether to ban

Outgoing.

7.4

7.4 Maintenance

Maintenance

Press Menu->Enter->Advanced settings, and then input the password to

enter the interface. Then choose Maintenance and press Enter, you can

configure Auto Provision, Backup, and Upgrade.

7.5

7.5 Factory

Factory

Factory Reset

Reset

Press Menu->Enter->Advanced settings, and then input the password to

enter the interface. Then choose Factory Reset and press Enter, you can

choose Yes or No.

8

8 Web

Web

Web Configuration

Configuration

8.1

8.1 Introduction

Introduction

Introduction of

of

of configuration

configuration

8.1.1

8.1.1 Ways

Ways

Ways to

to

to configure

configure

ACOM214 has three different ways to different users.

 Use phone keypad.

 Use web browser (recommendatory way).

 Use telnet with CLI command.

8.1.2

8.1.2 Password

Password

Password Configuration

Configuration

There are two levels to access to phone: root level and general level. User

with root level can browse and set all configuration parameters, while user

with general level can set all configuration parameters except SIP (1-2) or

IAX2 ’ s that some parameters cannot be changed, such as server address

and port. User will has different access level with different username and

password.

 Default user with general level:

 Username: guest

 Password: guest

 Default user with root level:

 Username: admin

 Password: admin

The default password of phone screen menu is 123.

8.2

8.2 Setting

Setting

Setting via

via

via web

web

web browser

browser

When this phone and PC are connected to network, enter the IP address of

the wan port in this phone as the URL (e.g. http://xxx.xxx.xxx.xxx/ or

http://xxx.xxx.xxx.xxx:xxxx/).

If you do not know the IP address, you can look it up on the phone ’ s

display by pressing Status button.

The login page is as below picture.

After you configure the IP phone, you need click save button in config

under Maintenance in the left catalog to save your configuration.

Otherwise the phone will lose your modification after power off and on.

8.3

8.3 Configuration

Configuration

Configuration via

via

via WEB

WEB

8.3.1

8.3.1 BASIC

BASIC

8.3.1.1

STATUS

Status

Field

Field name

name

name Explanation

Explanation

Network

Shows the configuration information on WAN and

LAN port, including the connect mode of WAN port

(Static, DHCP, PPPoE), MAC address, the IP address

of WAN port and LAN port, ON or OFF of DHCP

mode of LAN port and bridge mod

Accounts

Shows the phone numbers provided by the SIP

LINE 1-2 servers and IAX2.

The last line shows the version number .

8.3.1.2

WIZARD

Wizard

Please select the proper network mode according to the network

condition. C58/C58P provide three different network settings:

 Static: If your ISP server provides you the static IP address, please

select this mode, and then finish Static Mode setting. If you don ’ t

know about parameters of Static Mode setting, please ask your ISP

for them.

 DHCP: In this mode, you will get the information from the DHCP

server automatically; need not to input this information artificially.

 PPPoE: In this mode, you must input your ADSL account and

password.

You can also refer to 2.2.1 Network setting to speed setting your

network.

Choose Static IP MODE, click 【 NEXT

NEXT 】 can configure the network and

SIP(default SIP1)simply, also can browse too. Click 【 BACK

BACK

BACK 】 can return to

the last page.

IP Address Input the IP address distributed to you

Subnet Mask

Input the Netmask distributed to you.

IP Gateway

Input the Gateway address distributed to you.

DNS Domain

Set DNS domain postfix. When the domain which

you input cannot be parsed, phone will

automatically add this domain to the end of the

domain which you input before and parse it again.

Primary DNS Input your primary DNS server address.

Secondary DNS Input your standby DNS server address.

Display Name

Set the display name.

Server Address Input your SIP server address.

Server Port Set your SIP server port.

Authentication

User

Input your SIP register account name.

Authentication

Password

Input your SIP register password.

SIP User Input the phone number assigned by your VOIP

service provider.

Enable

Registration

Start to register or not by selecting it or not.

Display detailed information that you manual config.

Choose DHCP MODE, click 【 Next 】 can config SIP (default SIP1) simply,

also can browse too. Click Back can return to the last page. Like Static IP

MODE.

Choose PPPoE MODE, click 【 Next 】 can config the PPPoE

account/password and SIP (default SIP1) simply, also can browse too.

Click 【 Back 】 can return to the last page. Like Static IP MODE.

PPPOE Server

Server name, if PPPOE service providers are no special requirements, this name is usually the default value.

User

Input your ADSL account

Password Input your ADSL password

Notice: Click 【 Finish

Finish

Finish 】 button after finished your setting, IP Phone will

save the setting automatically and reboot, After reboot, you can dial by

the SIP account.

8.3.1.3

8.3.1.3 CALL

CALL

CALL LOG

LOG

You can query all the outgoing through this page.

Call

Call log

log

Field

Field name

name

name explanation

explanation

Start Time Display the start time of the outgoing record.

Duration Display the conversation time of the outgoing

record.

Dialed Calls Display the account/protocol/line of the outgoing

record.

8.3.1.4

LANGUAGE

Field

Field name

name

name Field

Field

Field name

name

Language Set the language of phone, English is default.

Greeting Words

The greeting words will display on LCD when

phone is idle. It can support 12 chars. the default

chars are VOIP PHONE.

Notice: the maximal length of the greeting message is twelve English

characters and five Chinese characters.

8.3.2

8.3.2 NETWORK

NETWORK

8.3.2.1

WAN

WAN Status

Status

Active IP Address

The

The current

current

current IP

IP

IP address

address

address of

of

of the

the

the phone

phone

Curren Subenet Mask

The current Netmask address

MAC Address The current MAC address of the phone Current IP Gateway The current Gateway IP address MAC Timestamp Shows the time of getting MAC address

Please select the proper network mode according to the network

condition. C58/C58P provide three different network settings:

 Static: If your ISP server provides you the static IP address, please

select this mode, and then finish Static Mode setting. If you don ’ t

know about parameters of Static Mode setting, please ask your ISP

for them.

 DHCP: In this mode, you will get the information from the DHCP

server automatically; need not to input this information artificially.

 PPPoE: In this mode, you must input your ADSL account and

password.

You can also refer to 2.2.1 Network setting to speed setting your

network.

Obtain DNS server automatically

Select it to use DHCP mode to get DNS address, if

you don ’ t select it, you will use static DNS server.

The default is selecting it.

If you user static mode, you need set it.

IP Address

Input the IP address distributed to you.

Subnet Mask

Input the Netmask distributed to you.

IP Gateway

Input the Gateway address distributed to you.

DNS Domain

Set DNS domain postfix. When the domain which

you input cannot be parsed, phone will

automatically add this domain to the end of the

domain which you input before and parse it again.

Primary DNS

Input your primary DNS server address.

Secondary DNS

Input your standby DNS server address.

If you uses PPPOE mode, you need to make the above setting.

Service Name

It will be provided by ISP.

User

Input your ADSL account.

Password

Input your ADSL password.

Note:

1) Click “ Apply ” button after finished your setting, IP Phone willsavethe

setting automatically and new setting will take effect.

2) If you modify the IP address, the web wills not response by the old IP

address. Your need input new IP address in the address column to logon

in the phone.

3) If networks ID which is DHCP server distributed is same as network

ID which is used by LAN of system, system will use the DHCP IP to set

WAN, and modify LAN ’ s networks ID (for example, system will change

LAN IP from 192.168.10.1 to 192.168.11.1) when system uses DHCP

client to get IP in startup; If system uses DHCP client to get IP in

running status and network ID is also same as LAN ’ s, system will

refuse to accept the IP to configure WAN. So WAN ’ s active IP will be

0.0.0.0.

8.3.2.2

LAN

LAN Config

Config

Field

Field name

name

name explanation

explanation

LAN IP Address Specify LAN static IP Subnet Mask Specify LAN Netmask

DHCP Service

Select the DHCP server of LAN port or not. After

you modify the LAN IP address, phone will amend

and adjust the DHCP Lease Table and save the

result amended automatically according to the IP

address and Netmask. You need reboot the phone

and the DHCP server setting will take effect.

NAT Select NAT or not

Port Mirror

Select Port Mirror or not, it only works in bridge

mode, the function of the port mirror is that copy

the data stream from the WAN port to the LAN port

of the phone.

Enable Bridge

Mode

Select Bridge Mode or not: If you select Bridge

Mode, the phone will no longer set IP address for

LAN physical port,LAN and WAN will join in the

same network. Click “ Apply ” , the phone will reboot.

Notice: When LAN IP or bridge mode status is changed, the system will

reboot!

If you choose the bridge mode, the LAN configuration will be disabled.

8.3.2.3

8.3.2.3 Qo

Qo

Qo S&VLAN

S&VLAN

The VOIP phone support 802.1Q/P protocol and DiffServ configuration.

VLAN functionality can use different VLAN IDs by setting voice VLAN and

data VLAN. The VLAN application of this phone is very

flexible.

In chart 1, there is a layer 2 that switches without setting VLAN. Any

broadcast frame will be transmitted to the other ports except the send port.

For example, a broadcast information is sent out from port 1 then

transmitted to port 2,3and 4.

In chart 2, red and blue indicate two different VLANs in the switch, and

port 1 and port 2 belong to red VLAN, port 3 and port 4 belong to blue

VLAN. If a broadcast frame is sent out from port 1, switch will transmit it

to port 2, the other port in the red VLAN and not transmit it to port3 and

port 4 in blue VLAN. By this means, VLAN divide the broadcast domain via

restricting th e range of broadcast frame transiti on.

Note: chart 2 use red and blue to identify the different VLAN, but in

practice, VLAN uses different VLAN IDs to identify.

QoS

QoS &

&

& VLAN

VLAN

VLAN Configuration

Configuration

Field

Field name

name

name explanation

explanation

Link Layer

Discovery Protocol

(LLDP) Settings

Enabel LLDP

Enable LLDP by selecting it.

Enable Learning Funcion

After enabling LLDP Learn, telephone can

automatically learn the data of DSCP, 802.1p, VLAN

ID from the switch. If the data is different from the

data of the LLDP server, telephone will change its

own value as the value of the switch (Synchronous

with VLAN in switch).

Package

Interval(1-3600)

The time interval of sending LLDP Packet.

Quality

Quality of

of

Service(QOS)

Service(QOS) Settings

Settings

Enable DSCP

Enable DSCP by selecting it.

SiP DSCP

Specify the value of the SIP DSCP.

Audio RTP DSCP

Specify the value of the Audio RTP DSCP.

WAN Port VLAN

Settings

Enable WAN Port VLAN

Enable WAN Port VLAN by selecting it.

WAN Port VLAN ID

Specify the value of the WAN Port VLAN ID, the

range of the value is 0-4095.

SIP 802.1p Priority Specify the value of the sip 8021.p priority, the

range of the value is 0-7.

Audio 802.1p

Priority

Specify the value of the audio 802.1p priority, the

range of the value is 0-7.

LAN Port VLAN

Settings

LAN Port Vlan

Follow WAN: Follow the WAN ID.

Disable: Disable Port VALN.

Enable: Enable Port VLAN and specify the Port

VLAN ID different from WAN ID.

LAN Port VLAN ID

Specify the value of the Port VLAN ID different

from WAN ID, the range of the value is 0-4095.

8.3.2.4

Service

Service Port

Port

You can set the port of telnet/HTTP/RTP by this page.

Service

Service Port

Port

Field

Field name

name

name explanation

explanation

Service

Service Port

Port

Settings

Web Server Type Specify Web Server Type.

HTTP Port

Set web browser port, the default is 80 port, if you

want to enhance system safety, you'd better change

it into non-80 standard port;

Example: The IP address is 192.168.1.70. and the

port value is 8090, the accessing address is

http://192.168.1.70:8090 .

HTTPS Port

Before using the https, you must download https

authentication certification into the phone, then

set web browser port, the default is 443 port, if you

want to enhance system safety, you'd better change

it into non-443 standard port. You can access to the

web in https after rebooting the phone.

Telnet Port

Set Telnet Port, the default is 23.

RTP Port Range

Start

Set the RTP Start Port. It is dynamic allocation.

RTP Port Quantity Set the maximum quantity of RTP Port, the default

is 200.

Notice:

1) You need save the configuration and reboot the phone after set this

page.

2) Please REBOOT the system if you modify the HTTP or telnet port

number (the new number should be greater than 1024).

3) If you set 0 for the HTTP port, it will disable HTTP service.

8.3.2.5

8.3.2.5 DHCP

DHCP

DHCP SERVICE

SERVICE

DHCP

DHCP SERVICE

SERVICE

Field

Field name

name

name explanation

explanation

DHCP Lease Table

IP-MAC mapping table. If the LAN port of the

phone connects to a device, this table will show

the IP and MAC address of this device.

Shows the DHCP Lease Table ， the unit of Lease time is Minute.

Lease Table Name Specify the name of the lease table.

Start IP Address Set the start IP address of the lease table.

End IP Address

Set the end IP address of the lease table , the

network device connected to LAN port will get IP

address between Start IP and End IP by DHCP.

Leased Time Set the Lease Time of the lease table.

Subnet Mask Set the Netmask of the lease table.

IP Gateway Set the Gateway of the lease table.

DNS

Set the default DNS server IP of the lease table;

Click the Add

Add

Add button to submit and add this lease

table.

Select name of lease table , click the Delete

Delete

Delete button will delete the

selected lease table from DHCP lease table.

Enable DNS Relay

Select DNS Relay, the default is enabled. Click the

Apply button to become effective.

Notice:

1) The size of lease table cannot be larger than the quantity of C network

IP address. We recommend you to use the default lease table and not

modify it.

2) If you modify the DHCP lease table , you need save the configuration

and reboot.

8.3.2.6

8.3.2.6 TIME&DATE

TIME&DATE

Setting time zone and SNTP (Simple Network Time Protocol) server

according to your location, you can also manually adjust date and time in

this web page .

.

TIME&DATE

Field

Field Name

Name

Name Explanation

Explanation

Simple Network

Time Protocol

(SNTP) Settings

Enable SNTP

Enable SNTP by selecting it.

Enable DHCP Time Enable DHCP Time by selecting it, then the

phone will automatically synchronize the standard

time.

Primary Server Set SNTP Primary Server IP address.

Secondary Server Set SNTP Secondary Server IP address.

Time Zone Select the Time zone according to your location.

Resync Period Set the time out, the default is 60 seconds.

12 -Hour Clock Switch the time mechanism between 12 hours and

24 hours.

Default is 24 hours mode.

Date format Specify the date format.

Daylight

Daylight Saving

Saving

Time

Time Settings

Settings

Enable Enable daylight saving time.

Offset(minutes) Setup the variety length.

Month Setup start and end month.

Week Setup start and end week.

Day Setup start and end day.

Hour Setup start and end hours.

Minute Setup start and end minutes.

Manual

Manual Time

Time

Settings

Notice: First of all,you need to disable the SNTP service, and above the

date hours minutes each of which is required to complete and submit to

make manual.

8.3.3

8.3.3 VOIP

VOIP

8.3.3.1

8.3.3.1 SIP

SIP

Set your SIP server in the following interface.

SIP

SIP Config

Config

Field

Field name

name

name explanation

explanation

SIP

SIP Line

Line

Choose line to set info about SIP, there are 4 lines to choose. You can

switch by 【 Load

Load

Load 】 button.

Basic

Basic Settings

Settings

Status Shows if the phone has been registered the SIP

server or not; or so, show Unapplied.

Server Address Input your SIP server address.

Server Port Set your SIP server port.

Authentication User Input your SIP register account name.

Authentication

Password

Input your SIP register password.

SIP User Input the phone number assigned by your VoIP

service provider. Phone will not register if there

is no phone number configured.

Display Name Set the display name.

Proxy Server

Address

Set proxy server IP address (Usually, Register SIP

Server configuration is the same as Proxy SIP

Server. But if your VoIP service provider gives

different configurations between Register SIP

Server and Proxy SIP Server, you need make

different settings).

Proxy Server Port Set your Proxy SIP server port.

Proxy User Input your Proxy SIP server account.

Proxy Password Input your Proxy SIP server password.

Set the sip domain if needed, otherwise this VoIP

Domain Realm phone will use the Register server address as sip

domain automatically. (Usually it is same with

registered server and proxy server IP address).

Backup Server

Address

Input the Backup Server Address, if the primary

server is unavailable, then the phone will enable

the Backup Server Address.

Backup Server Port Specify the Backup Server Port.

Enable Registration Start to register or not by selecting it or not.

Codecs

Codecs Settings

Settings

Disable

Codecs/Enable

Codecs

Use the navigation keys to highlight the desired

one in the Enable/Disable Codecs list, and press

the desired to move to the other list.

Advanced

Advanced SIP

SIP

Setting

Forward Type

Select call forward mode, the default is Disabled.

Off: Close down calling forward.

Busy: If the phone is busy, incoming calls will be

forwarded to the appointed phone.

No answer: If there is no answer, incoming calls

will be forwarded to the appointed phone after a

specific.

Always: Incoming calls will be forwarded to the

appoint phone immediately.

The phone will prompt the incoming while doing

forward.

Forward Number Specify the number you want to forward.

No Answer Forward

Wait Time

Specify the No Answer Forward Delay Time, if the

Forward Type is No answer, incoming calls will

be forwarded after the no answer forward wait

time.

Enable Hot Line Specify Hot Line by selecting it.

Hot Line Number Specify Hot Line Number, the phone dial the hot

line number automatically at hands-free mode or

handset mode after warm line time.

Warm Line Wait

Time

Specify the Warm Line Time.

Transfer Timeout For the phone supports the transfer of certain

special features server, set interval time between

sending “ bye ” and hanging up after the phone

transfers a call.

BLF Server Ordinary BLF application is that the phone send

subscription package to the registered server, if

your server does not support subscription

package, please input the BLF server so that it

can separate register server and BLF server

SIP Encryption Enable/Disable SIP Encryption.

SIP Encryption Key Set the key for sip encryption.

RTP Encryption Enable/Disable RTP encryption.

RTP Encryption Key Set the key for RTP encryption.

Enable Auto Answer Enable Auto Answer by selecting it.

Auto Answer

Timeout

Specify Auto Answer Time, the phone auto

answers the incoming call after Auto Answer

Time.

Enable Session

Timer

Set Enable/Disable Session Timer, whether

support RFC4028.It will refresh the SIP sessions.

Session Timeout Set the session timeout.

Subscribe for MWI Enable the Subscribe for MWI by selecting it, the

phone will send subscribe message for MWI to

the SIP Server.

MWI Number Specify the MWI Number; Please contact your

system administrator for the connecting code.

Different systems have different codes.

Subscribe Period(s) Overtime of resending subscribe packet. Suggest

using the default configuration.

Conference Type Specify the Conference Type, if you select the

local, you needn ’ t input the conference number.

Conference Number Specify the network conference number, please

contact your system administrator for the

network conference number.

Registration

Expire(s)

Set expire time of SIP server register, default is

60 seconds. If the register time of the server

requested is longer or shorter than the expired

time set, the phone will change automatically the

time into the time recommended by the server,

and register again .

Enable Service Code If you want to realize the following function by

the server, please enter the On Code and Off Code

option, then when you choose to enable/disable

following function on your IP phone, it will send

message to the server, and the server will turn

on/off the function immediately.

DND On Code Set the DND On Code, When you press the DND

hot key, the phone will send a message to the

server, and the server will turn on the DND

function. Then any calls to the extension will be

rejected by the server automatically. And the

incoming call record will not be displayed in the

Call History.

DND Off Code Set the DND Off Code, When you press the DND

hot key, the phone will send a message to the

server, and the server will turn off the DND

function.

Always CFwd On

Code

Set the Always CFwd On Code, when you choose

to enable the always forward function on your

phone, it will send message to the server, and the

server will turn on the function immediately.

When there are calls to the extension, the server

will always forward it to the set number

automatically. And the IP phone will not show the

record in the call history anymore.

Always CFwd Off

Code

Set the Always CFwd Off Code, when you choose

to disable the always forward function on your

phone, it will send message to the server, and the

server will turn off the function immediately.

Busy CFwd On Code Set the Busy CFwd On Code, when you choose to

enable the busy forward function v on your

phone, it will send message to the server, and the

server will turn on the function immediately.

When there are calls to the extension, the server

will forward it to the set number automatically

based the forward type. And the IP phone will not

show the record in the call history anymore.

Busy CFwd Off Code Set the Busy CFwd Off Code, when you choose to

disable the busy forward function on your phone,

it will send message to the server, and the server

will turn off the function immediately.

No Answer CFwd On

Code

Set the No Answer CFwd On Code, when you

choose to enable the on answer forward function

on your phone, it will send message to the server,

and the server will turn on the function

immediately. When there are calls to the

extension, the server will forward it to the set

number automatically based the forward type.

And the IP phone will not show the record in the

call history anymore.

No Answer CFwd Off

Code

Set the No Answer CFwd Off Code, when you

choose to disable the busy forward function on

your phone, it will send message to the server,

and the server will turn off the function

immediately.

Anonymous On Code Set the Anonymous On Code, When you choose to

enable the anonymous call function on your IP

phone, it will send information to the server, and

the server will enable the anonymous call

function for your IP phone automatically.

Anonymous Off Code Set the Anonymous Off Code, When you choose to

disable the anonymous call function on your IP

phone, it will send information to the server, and

the server will disable the anonymous call

function for your IP phone automatically.

Keep Alive Type Specify the keep alive type, if the type is option,

the

phone will send option sip message to server

every NAT Keep Alive Period(s), then the server

responses with 200 to keep alive. If the type is

UDP, the phone will send UDP message to server

to keep alive every NAT Keep Alive Period(s).

Keep Alive Interval Set examining interval of the server, default is 60

seconds.

User Agent Set the user agent if have, the default is VoIP

Phone 1.0.

DTMF Type

Select DTMF sending mode, there are three

modes:

 DTMF_RELAY

 DTMF_RFC2833

 DTMF_SIP_INFO

Different VoIP Service providers may provide

different modes.

DTMF SIP INFO

Mode

There are two options: send 10/11 and send * /

#

Local Port Set sip port of each line.

Ring Type Set ring type of each line.

Enable Via Rport Enable/Disable system to support RFC3581. Via

rport is special way to realize SIP NAT.

Enable PRACK Enable or disable SIP PRACK function, suggest

use the default config.

Enable Long Contact Set more parameters in contact field; connection

with SEM server.

Convert URI Convert # to %23 when send the URI.

Dial Without

Registered

Set call out by proxy without registration;

Ban Anonymous Call Set to ban Anonymous Call;

Enable DNS SRV Support DNS looking up with _sip.udp mode.

Server Type Select the special type of server which is

encrypted, or has some unique requirements or

call flows.

RFC Protocol Edition Select SIP protocol version to adapt for the SIP

server which uses the same version as you select.

For example, if the server is CISCO5300, you need

to change to RFC2543; else phone may not cancel

call normally. System uses RFC3261 as default.

Transport Protocol Set transport protocols, TCP or UDP;

Anonymous call

Edition

Set Anonymous call out safely; Support

RFC3323and RFC3325;

Keep Authentication Enable/Disable Keep Authentication System will

take the last authentication field which is passed

the authentication by server to the request

packet. It will decrease the server ’ s repeat

authorization work, if it is enable.

Answer With A

Single Codec

Enable/Disable the function when call is

incoming, phone replies SIP message with just

one codec which phone supports.

Auto TCP Set to use automatically TCP protocol to

guarantee usability of transport as message is

above 1300 byte

Enable Strict Proxy Support the special SIP server-when phone

receives the packets sent from server,phone will

use the source IP address, not the address in via

field.

Enable GRUU Set to support GRUU

Enable Display name

Quote

Set to make quotation mark to display name as

the phone sends out signal, in order to be

compatible with server.

Enable user=phone Enable user=phone by selecting it, it is contained

in the invite sip message, in order to be

compatible with server.

Enable Missed Call

Log

Enable the missed call log by it, the phone will

save the missed call log into the call history

record and display the missed calls on the idle

screen, or won ’ t save the missed call log into the

call history record and display the missed calls

on the idle screen.

Click to talk Set click to Talk (need practical software

support).

Enable BLF List Enable BLF List by selecting it, BLF list is a

function which can monitor the group status, it is

not one to one monitoring, but the information

feedback from the server to decide which BLF list

will monitor.

Use VPN Phone use vpn ip to communicate

BLF List Number Specify the BLF List Number.

SIP

SIP Global

Global

Global Settings

Settings

Strict Branch Enable the Strict Branch, the value of the branch

must be in the beginning of z9hG4k in via field of

the invite sip message received, or the phone

won ’ t response to the invite sip message.

Notice: the deployment will become effective in

all sip lines.

Enable Group Enable Group by selecting it, then the phone

enable the sip group backup function.

Notice: the deployment will become effective in

all sip lines.

Registration Failure

Retry Time

Specify the registration failure retry time, if the

phone register failed, the phone will register

again after registration failure retry time.

Notice: the deployment will become effective in

all sip lines.

8.3.3.2

8.3.3.2 IAX

IAX

IAX 2

2

IAX2

IAX2 Config

Config

Field

Field name

name

name explanation

explanation

Status Shows if the phone has been registered the IAX2

server or not.

Server Address Input your IAX2 server address.

Server Port Set your IAX2 server port, the default is 4569.

Account Input your IAX2 register account name.

Password Input your IAX2 register password.

Phone Number Input your assigned phone number (usually it is

same you ’ re your IAX2 account name).

Local Port Set your local sport, the default is 4569.

Voice Mail

Number

Specify the voice mail ’ s number.

Voice Mail Text Specify the voice mail ’ s name.

Echo Test

Number

Set echo test number. If IAX2 server supports echo

test, and echo test number is non- numeric, system

could set an echo test number to replace the echo

test text. So user can dial the numeric number to test

echo voice test. This function is provided with server

to make endpoint to test whether endpoint could

talk through server normally.

Echo Test Text Specify echo test text ’ s name.

Refresh Time Set expire time of IAX2 server register, you can set it

between 60 and 3600 seconds.

Enable

Registration

Start to register the IAX2 server or not by selecting it

or not.

Enable G.729AB Enable or disable code G.729 by selecting it or not.

8.3.3.3

8.3.3.3 Stun

Stun

In this web page, you can config SIP STUN.

STUN: By STUN server, the phone in private network could know the type

of NAT and the NAT mapping IP and port of SIP. The phone might register

itself to SIP server with global IP and port to realize the device both calling

and being called in private network.

STUN

Field

Field name

name

name explanation

explanation

Simple Traversal of

UDP through NATs

(STUN) Settings

STUN NAT Traversal Shows STUN NAT Transverse estimation, true

means STUN can penetrate NAT, while False

means not.

Server Address Set your SIP STUN Server IP address.

Server Port Set your SIP STUN Server Port.

Blinding Period(s) Set STUN blinding period(s). If NAT server finds

that a NAT mapping is idle after time out, it will

release the mapping and the system need send a

STUN packet to keep the mapping effective and

alive.

SIP Waiting Time Specify the sip wait stun time; you can input the

time depended on your network condition.

Local SIP Port Configuration the local SIP Port, the default

value is5060(this port immediate effect ,modify,

SIP call will use the modified port

communication )

Sip

Sip Line

Line

Line Using

Using

Using STUN

STUN

Choose line to set info about SIP, There are 2 lines to choose.

Use STUN Enable/Disable SIP STUN.

Notice:

Notice: SIP STUN is used to realize SIP penetration to NAT. If your phone

configures STUN Server IP and Port (default is 3478), and enable SIP

Stun, you can use the ordinary SIP Server to realize penetration to NAT.

8.3.3.4

DIAL

DIAL PEER

PEER

This functionality offers you more flexible dial rule, you can refer to the

following content to know how to use this dial rule. When you want to dial

an IP address, the entry of IP addresses is very cumbersome, but by this

functionality, you can set number 156 to replace 192.168.1.119 here.

When you want to dial a long distance call to Beijing, you need dial an area

code 010 before local phone number, but you can also dial number 1

instead of 010 after we make a setting according to this dial rule. For

example, you want to dial 01062213123, but you need dial only

162213123 to realize your long distance call after you make this setting.

To save the memory and avoid abundant input of user, add the follow

functions:

1. Increase in x matches any single digit, for example:

If user makes the above configuration, after user dials 11 digit numbers

started with 13, the phone will send out 0 plus the dialed numbers

automatically.

2. [] Specifies a range that will match digit. It may be a range, a list of

ranges separated by commas, or a list of digits.

If user makes the above configuration, after user dials 11 digit numbers

started with from 135 to 139, the phone will send out 0 plus the dialed

numbers automatically.

Use this phone you can realize dialing out via different lines without

switch in web interface.

DIAL

DIAL PEER

PEER

Field

Field name

name

name explanation

explanation

Phone number There are two types of matching conditions: one is

full matching, the other is prefix matching. In the

Full matching, you need input your desired phone

number in this blank, and then you need dial the

phone number to realize calling to what the phone

number is mapped. In the prefix matching, you

need input your desired prefix number and T; then

dial the prefix and a phone number to realize

calling to what your prefix number is mapped. The

prefix number supports at most 30 digits.

Destination Set Destination address. This is optional config

item. If you want to set peer to peer call, please

input destination IP address or domain name. If

you want to use this dial rule on SIP2 line, you need

input 255.255.255.255 or 0.0.0.2 in it.SIP3 into

0.0.0.3

Port Set the Signal port, the default is 5060 for SIP.

Alias Set alias. This is optional config item. If you don ’ t

set Alias, it will show no alias.

Note: There are four types of aliases.

1) Add: xxx, it means that you need dial xxx in front of phone number,

which will reduce dialing number length.

2) All: xxx, it means that xxx will replace some phone number.

3) Del: It means that phone will delete the number with length

appointed.

4) Rep: It means that phone will replace the number with length and

number appointed.

You can refer to the following examples of different alias application to

know more how to use different aliases and this dial rule.

Call Mode Select different signal protocol, SIP or IAX2

Suffix Set suffix, this is optional config item. It will show

no suffix if you don ’ t set it.

Delete Length Set delete length. This is optional config item. For

example: if the delete length is 3, the phone will

delete the first 3 digits then send out the rest digits.

You can refer to examples of different alias

application to know how to set delete length.

The following describes how to configure the number IP table to achieve the configuration of multiple accounts simultaneously :

9T means when you configure the SIP1 server and register, then the user

through all SIP1 call to dial a 9 before the number ；

8T means when you configure the SIP2 server and register, then the user

through all the numbers before calling SIP2 dial 8 ；

2T means when you configure the IAX2 server and register, then the user through all the IAX2 protocol number before the call can dial 2. Note: For compatibility with 1.6 functions in the 1.7 version of the configuration file, add "Dialpeer With Line:" This field indicates whether to enable the on-line inquiry function, 0 is not enabled, 1 means enabled. The default is 0 . Differences are as follows :

1. Not enabled on-line inquiry

The function and the 1.6 version of the function is the same. Type: This rule indicates what protocol needs to go. Destination: indicates the destination address.

0.0.0.1 represents g o sip1 line

0.0.0.2 represents g o sip 2 line

0.0.0.x represents g o sip x line (For compatibility with old code 0.0.0.0 means go sip1 line, 255.255.255.255 indicates go sip2 line) Configuration examples are as follows:

If the phone dial 21111, the fact is through SIP2 and called number is 1111. If the phone dial 32222, the fact is through IAX2 and called number is 2222.

2. Enable on-line query capabilities Enable on-line query function on the premise that: The phone must be multi-line products, you can choose when dialing protocol and line. So that each end of the dial, and also selected protocol and line. Dialpeer table in the query, the first comparison dialing protocol is selected in the table and dialpeer agreement, if the same, continue down the match, otherwise, check the next one. Step match line information, comparing the selected dial-up line is a line in the table and dialpeer is the same, if the same, continue down the match, otherwise the next query. The third step is for a prefix or exact match. Mode: to sip, it means that this rule is only used for sip protocol calls; iax2, it means that this rule is only used iax2 protocol calls. Destination: indicates the destination address.

0.0.0.1 Indicates that the rule only calls for sip1 online

0.0.0.2 Indicates that the rule only calls for sip 2 online

0.0.0.x Indicates that the rule only calls for sip X online

0.0.0.0 Indicates that the rules used in all online calls Configuration Application examples

The handset off-hook exhale (if SIP1 registration is successful, the default is SIP1) If the dial 21111, then exhaled directly through SIP1 and the called number is 21111 If the phone off-hook exhale (if SIP1 registration is successful, the default is SIP1) If dialing 32222, directly and through SIP1 outgoing called number is 32222 To make the configuration take effect dialpeer function, Only when the handset off-hook exhaled choose SIP2, and dials 21111, the corresponding rule is matched by SIP2 exhaled and the called number is 1111 Only when the handset off-hook exhaled Select IAX2, and dials 32222, the

corresponding rule is matched by IAX2 outgoing and called number is 2222

Examples

Examples of

of

of different

different

different alias

alias

alias application

application

Set by web explanation example

You need set phone

number, Destination,

Alias and Delete Length.

Phone number is XXXT;

Destination is

255.255.255.255

(0.0.0.2) and Alias is del.

This means any phone

No. that starts with your

set phone number will

be sent via SIP2 line

after the first several

digits of your dialed

If you dial

“ 93333 ” , the

SIP2 server will

receive “ 3333 ” .

phone number are

deleted according to

delete length.

This setting will realize

speed dial function, after

you dialing the numeric

key “ 2 ” , the number

after all will be sent out.

When you dial

“ 2 ” , the SIP1

server will

receive

33334444.

The phone will

automatically send out

alias number adding

your dialed number, if

your dialed number

starts with your set

phone number.

When you dial

“ 8309 “ , the SIP1

server will

receive

“ 07558309 ” .

You need set Phone

Number, Alias and

Delete Length. Phone

number is XXXT and

Alias is rep: xxx

If your dialed phone

When you dial

“ 0106228 ” , the

SIP1 server will

receive

“ 86106228 ” .

number starts with your

set phone number, the

first digits same as your

set phone number will

be replaced by the alias

number specified and

New phone number will

be send out.

If your dialed phone

number starts with your

set phone number. The

phone will send out your

dialed phone number

adding suffix number.

When you dial

“ 147 ” , the SIP1

server will

receive

“ 1470011 ” .

8.3.4

8.3.4 PHONE

PHONE

8.3.4.1

8.3.4.1 AUDIO

AUDIO

In this page, you can configure voice codec, input/output volume and so

on.

AUDIO

AUDIO Configuration

Configuration

Field

Field name

name

name explanation

explanation

First Codec The first preferential DSP codec: G.711A/u, G.722,

G.723.1,726-32 G.729AB,None.

Second Codec The second preferential DSP codec: G.711A/u,

G.722, G.723.1,726-32 G.729AB,None.

Third Codec The third preferential DSP codec: G.711A/u, G.722,

G.723.1,726-32 G.729AB,None.

Fourth Codec The forth preferential DSP codec: G.711A/u, G.722,

G.723.1,726-32 G.729AB,None.

Fifth Codec The fifth preferential DSP codec: G.711A/u, G.722,

G.723.1,726-32 G.729AB,None.

Sixth codec The sixth preferential DSP codec: G.711A/u, G.722,

G.723.1,726-32 G.729AB,None.

Onhook Time Specify the least reflection time of Hand down, the

default is 200ms.

Default Ring Type Set up the ring by default.

Handset Output

Volume

Specify Output (receiver) Volume grade.

Speakerphone

volume

Specify Speakerphone Volume grade.

G729AB Payload

Length

Set G729 Payload Length.

Tone Standard Select Tone Standard.

G722 Timestamps 160/20ms or 320/20ms is available.

G723.1 Bit Rate 5.3 kb/s or 6.3 kb/s is available.

Enable VAD Select it or not to enable or disable VAD. If enable

VAD, G729 Payload length could not be set over

20ms.

DTMF Payload

Type

Set DTMF Payload Type.

8.3.4.2

8.3.4.2 FEATURE

FEATURE

In this web page, you can configure Hotline, Call Transfer, Call Waiting , 3

Ways Call, Black List, white list Limit List and so on.

FEATURE

Field

Field name

name

name explanation

explanation

Do Not

Disturb

Select DND, the phone will reject any incoming call, the

callers will be reminded by busy, but any outgoing call from

the phone will work well.

Ban

Outgoing

If you select Ban Outgoing to enable it, and you cannot dial

out any number.

Enable Call

Transfer

Enable Call Transfer by selecting it.

Semi-Attend

ed Transfer

Enable Semi-Attended Transfer by selecting it.

Enable Auto

Redial

Enable Auto Redial by selecting it, then the phone reminds

whether redial, when the caller is busy or rejects.

Auto Redial

interval

Specify the Auto Redial interval.

Auto Redial

Times

Specify the Auto Redial interval.

Enable Call

Completion

Enable Call Completion by selecting it.

Enable

Pre-Dial

Disable this feature, in standby interface next number, will

realize the number rules ” send out over the time ” ;Enable

the feature ,then the number will not be send out over the

time.

Enable Call

Waiting

Enable Call Waiting by selecting it. Then the phone reminds

whether redial, when the caller is busy or rejects. if it ’ s ok

and the phone finds out that the caller is idle by sip

message, it will reminds whether redial.

Enable

3-way

Conference

Enable 3-way conference by selecting it.

Enable Call

Waiting

Tone

Disdale this function ,you will not hear the tone “ beep ”

when there have multiple incoming calls

Accept Any

Call

If select it, the phone will accept the call even if the called

number is not belong to the phone.

Enable Auto

Hand down

The phone will hang up and return to the idle automatically

at hands-free mode.

Auto Hand

down Time

Specify Auto Hand down Time, the phone will hang up and

return to the idle automatically after Auto Hand down Time

at hands-free mode, and play dial tone Auto Hand down

Time at handset mode.

Ring From

Headset

Enable Ring From Handset by selecting it, the phone plays

ring tone from handset.

Enable

Intercom

Enable Intercom Mode by selecting it.

Enable

Intercom

Mute

Enable mute mode during the intercom call.

Enable

Intercom

Tone

If the incoming call is intercom call, the phone plays the

intercom tone.

Enable

Intercom

Barge

Enable Intercom Barge by selecting it, the phone auto

answers the intercom call during a call. If the current call is

intercom call, the phone will reject the second intercom call.

Enable

Silent Mode

Enable Silent Mode by selecting it, the phone light will red

blink to remind that there is a missed call instead of playing

ring tone.

Turn Off

Power Light

Enable Turn Off Power Light by selecting it.

Emergency

Call Number

Specify the Emergency Call Number. Despite the keyboard is

locked, you can dial the emergency call number.

Enable

Password

Dial

Enable Password Dial by selecting it, When number entered

is beginning with the password prefix, the following N

numbers

After the password prefix will be hidden as *, N stand for

the value which you enter in the Password Length field. For

example: you set the password prefix is 3, enter the

Password Length is 2, then you enter the number 34567, it

will display 3**67 on the phone.

Password

Length

Specify the Password length.

DND Return

Code

Specify DND Return code.

Busy Return

Code

Specify Busy Return Code.

Reject

Return Code

Specify Reject Return Code.

Hide DTMF Specify the hide DTMF mode.

Push XML Specify the Push XML Server, when phone receives request,

Server it

will determine whether to display corresponding content

on the phone which sent by the specified server or not.

P2P IP

Prefix

Set Prefix in peer to peer IP call. For example: what you

want to dial is 192.168.1.119, If you define P2P IP Prefix as

192.168.1., you dial only #119 to reach 192.168.1.119.

Default is “ . ” . If there is no “ . ” Set, it means to disable dialing

IP.

Active URI

Limit IP

Specify the server IP that remote control phone for

corresponding operation.

Action

Action URL

URL

Settings

Action URL

Settings

Specify the Action URL that Record the operation of phone;

send this corresponding information to server, url:

http://InternalServer /FileName.xml? (Internal Server is

server IP. Filename is name of xml that contains the action

message).

Block

Block Out

Out

Settings

Block out

Set Add/Delete Limit List. Please input the prefix of those

phone numbers which you forbid the phone to dial out. For

example, if you want to forbid those phones of 001 as prefix

to be dialed out, you need input 001 in the blank of limit list,

and then you cannot dial out any phone number whose

prefix is 001.

X and are wildcard x means matching any single digit. For

example, 4xxx expresses any number with prefix 4 which

length is 4 will be forbidden to dialed out means matching

any arbitrary number digit. For example, 6 expresses any

number with prefix 6 will be forbidden to dialed out.

Notice: Black List and Limit List can record at most10 items respectively.

8.3.4.3

8.3.4.3 DIAL

DIAL

DIAL PLAN

PLAN

This system supports 7 dial modes:

1) End with “ # ” : dial your desired number, and then press #.

2) Fixed Length: the phone will intersect the number according to your

specified length.

3) Time Out: After you stop dialing and waiting time out, system will send

the number collected.

4) Press # to Do Blind Transfer: input the number you want to transfer to

then press “ # ” you can transfer the current call to the number.

5) Blind Transfer on OnHook : input the number you want to transfer to

then hang up handle or press speaker, you can transfer the current call to

the number.

6) Attend Transfer on OnHook: hang up handle or press speaker you can

realize the blind transfer function

7)Press the DSS key Blind: Press dss key, the current call will turn out

blind.

7) User defined: you can customize digital map rules to make dialing more

flexible. It is realized by defining the prefix of phone number and number

length of dialing.

In order to maintain the end-user pbx secondary dial for dialing call mode.

When requested to enter a phone number prefix, the sytem according to

the rules in the closing number configuration rules, re-issue the dial tone,

the user continues to enter the number, after the end of the closing

number, the phone number will be prefixed and analog secondary dial

tone is sent to the back of the numbers together server.

For example:

In the list of rules in the configuration of the closing number 9, xxxxxxxx

then when the user dials 9, the system to re-play the dial tone, dial the

number the user to continue; dial-up is complete, the phone is actually

sent containing 9 9 numbers.

DIAL

DIAL PLAN

PLAN

PLAN Configuration

Configuration

Field

Field name

name

name explanation

explanation

Basic

Basic Setting

Setting

Press "#" to Send Set Enable/Disable the phone ended with “ # ” dial.

Dial Fixed Length Specify the Fixed Length of phone ending with.

Press # to Do Blind Enable Blind Transfer On Hook, when executing

Transfer Blind Transfer End with #, press # after inputting

the number that you want to transfer, the phone

will transfer the current call to the third party.

Blind Transfer on

OnHook

Enable Blind Transfer on On Hook, when executing

Blind Transfer, hang up after inputting the number

that you want to transfer, the phone will transfer

the current call to the third party.

Attend Transfer on

OnHook

Enable Attend Transfer on On Hook, when

executing Attended Transfer, hang up after the third

party answers, the phone will transfer the current

call to the third party.

Below is user-defined digital map rule:

[] Specifies a range that will match digit. May be a range, a list of ranges

separated by commas, or a list of digits.

* Match any single digit that is dialed.

. Match any arbitrary number of digits including none.

Tn Indicates an additional time out period before digits are sent of n

seconds in length. n is mandatory and can have a value of 0 to 9 seconds.

Tn must be the last 2 characters of a dial plan. If Tn is not specified it is

assumed to be T0 by default on all dial plans.

Cause extensions 1000-8999 to be dialed immediately.

Cause 8 digit numbers started with 9 to be dialed immediately.

Cause 911 to be dialed immediately after it is entered.

Cause 99 to be dialed after 4 seconds.

Cause any number started with 9911 to be dialed 4 seconds after dialing

ceases.

Notice:

Notice: End with “ # ” , Fixed Length, Time out and Digital Map Table can

be used simultaneously, System will stop dialing and send

number according to your set rules.

8.3.4.4

8.3.4.4 CONTACT

CONTACT

You can input the name, phone number and select ring type for each name

here.

Ejointech ACOM214 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual