E&J IC4 User Manual

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Metro® IC4
Owner’s Manual
02002178 Revision B
©GF Health Products, Inc.
March 2006
Read this manual before
operating your wheelchair
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Contents
I INTRODUCTION ............................................................................3
II IMPORTANT SAFETY PRECAUTIONS ..........................................
III GETTING STARTED ....................................................................
IV HANDLING TIPS ..........................................................................9
V ADJUSTMENTS .........................................................................14
VI TRANSPORTING THE E&J METRO IC4 .....................................24
VII MAINTENANCE .......................................................................26
VIII TROUBLESHOOTING ..............................................................31
IX LIMITED WARRANTY ...............................................................33
X INDEX .......................................................................................35
5
8
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READ THIS MANUAL BEFORE OPERATING YOUR
WHEELCHAIR
I INTRODUCTION
Important safety, operating, and maintenance instructions that war­rant your attention are included in this owner's manual. Read the entire manual carefully before operating your new wheelchair, and refer to it as often as necessary to help maintain good performance standards.
Consult your healthcare professional and Graham-Field Health Products dealer for assistance in developing and learning safe and effective techniques for performing your daily activities according to your individual physical abilities and needs, and to make certain that your wheelchair is properly prescribed and adjusted for your use.
The safety precautions in this manual are general warnings intended to be used only as basic guidelines. You may find it necessary to develop your own methods for safely solving frequently encountered challenges. Again, consult your professional medical advisors for their recommendations about safety methods, and never hesitate to ask for their assistance.
Your wheelchair should receive frequent, regularly scheduled main­tenance, including an inspection of the mechanical parts, to ensure proper operation. Some suggested inspection procedures, trouble­shooting procedures, and adjustment procedures are included in this manual. When it comes to service and repair, remember that your Graham-Field Health Products dealer knows your wheelchair best.
All information and specifications in this manual are current at the time of printing. However, because it is Graham-Field Health Prod­ucts policy to continually improve the quality and reliability of all our products, we reserve the right to make changes at any time without notice.
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Thank you for choosing an Everest & Jennings® product. We at Graham-Field Health Products wish to assure you of our continuing commitment to provide innovation and quality in our products. The Metro IC4 is a manual, folding, lightweight wheelchair, suitable for frequent users who require a lightweight, portable wheelchair, fitted to their anatomy, without the need of customization or alteration to the center of gravity. The Metro IC4 is intended for indoor and/or outdoor use.
The person performing adjustments on the Metro IC4 has the respon­sibility of making certain that the user can safely operate the wheel­chair with the adjustments selected. This person must evaluate the user's ability, weight, physical condition, the environment in which the wheelchair will be used, and the terrain over which the wheel­chair will travel. We recommend the use of anti-tippers at all times.
Graham-Field Health Products is not responsible for typographical errors. Packaging, warranties and products are subject to change without notice.
Please note the following special statements, used throughout this manual, and their significance:
Note: Special information set off from the text.
Caution: Damage to equipment is possible.
WARNING: Personal injury could occur.
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II IMPORTANT SAFETY PRECAUTIONS
IMPORTANT SAFETY PRECAUTIONS: ALWAYS FOLLOW THESE SAFETY PRECAUTIONS WHEN USING YOUR WHEELCHAIR. FAILURE TO DO SO COULD RESULT IN PERSONAL INJURY TO YOU OR OTHERS OR DAMAGE TO YOUR WHEELCHAIR.
Safety requires the constant attention of the wheelchair user and the attendant. It is extremely important to learn and always use safe methods of performing basic daily activities. Always consult your healthcare professional to determine those methods most suitable for your individual abilities.
Protect yourself and your wheelchair by having your Metro IC4 serviced regularly. Whenever any part of your Metro IC4 is not func­tioning properly, contact your Graham-Field Health Products dealer immediately, as a hazardous situation could result, causing personal injury or damage to your wheelchair. ONLY EXCELLENT CONDI- TION IS ACCEPTABLE WHERE SAFETY IS CONCERNED. Periodic inspection, adjustment, and replacement of worn parts will provide many years of superb performance.
WARNINGS
WARNING: Metro IC4 maximum weight capacity is 250 lbs.
(113 kg).
WARNING: Do not operate this wheelchair on streets or
roadways.
WARNING: Do not operate this wheelchair on hilly or rough
terrain, sand, wet or icy surfaces, or surfaces with impaired traction. Ensure that pathway is clear of all obstacles.
WARNING: Do not turn wheelchair while going downhill, as
wheelchair could tip over.
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WARNING: Do not attempt inclines without anti-tippers
installed. Do not attempt any incline or decline greater than six degrees (10% grade, or one foot of rise or fall per ten feet of ramp length).
WARNING: This wheelchair does not offer seating or occu-
pant restraint equivalent to the seat provided in a motor vehicle! To increase your safety while traveling in a motor vehicle, always transfer to the vehicle seat and use the restraint provided by the vehicle manufacturer.
WARNING: Do not tie down or attach anything to the
wheels. This could cause tipping and possibly result in injury or damage to the wheelchair.
WARNING: The footplates' lowest point should clear the
ground by at least 2-1/2 inches, to permit proper clearance of potential obstruction.
WARNING: Doing a "wheelie" (tilting the wheelchair back-
ward until it reaches its balance point) is danger­ous and could result in personal injury to the user.
WARNING: Do not stand or step on the footplates while
transferring to or from your wheelchair. This could cause the wheelchair to tip or may cause personal injury or damage to your wheelchair.
WARNING: Always engage wheel locks before transferring,
using a wheelchair lift or using an elevator.
WARNING: Ensure that wheelchair is on a stable, level sur-
face and engage wheel locks before and during transfer.
WARNING: Operate only with anti-tippers in place when
leaning or tipping.
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WARNING: Do not lean over the top of the wheelchair back.
This could cause the wheelchair to tip over.
WARNING: To reduce the risk of tipping before leaning or
reaching forward, sit back in the seat and rotate casters fully toward front of wheelchair.
WARNING: Unauthorized modification or the use of non-
Everest & Jennings® replacement parts could change the structure of the wheelchair, void the warranty, and create a hazardous condition resulting in serious personal injury.
WARNING: Do not lean on this wheelchair or use it as a
walker—these are practices which could result in loss of balance and personal injury.
WARNING: Do not use your wheelchair on escalators.
WARNING: Wheel locks are not brakes. Do not use the
wheel locks to slow down your wheelchair, or while the wheelchair is moving. Wheel locks are only intended to keep the wheelchair in place when it is at a complete stop.
WARNING: GF Health Products, Inc. specifically disclaims
responsibility for any personal injury or property damage which may occur during any use which does not comply with federal, state, or local laws or ordinances.
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III GETTING STARTED
wheel lock
cross brace
frame
rear
wheel
caster wheel
footrest
arm release
footplate extension
caster housing
caster fork
armpad
arm
seat upholstery
back upholstery
push handle
handgrip
Please familiarize yourself with main components, identified in Metro IC4 illustration below.
Designs and specifications are subject to change without notice.
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IV HANDLING TIPS
The Everest & Jennings® Metro IC4 has been designed and engi­neered to perform as a stable and well balanced unit when used for its intended purpose. However, it is possible to tip the Metro IC4 over if it is used improperly. We urge you to learn the characteristics of your wheelchair. It is most important to learn safe methods to perform the daily activities basic to your lifestyle. Consult your medi­cal professionals for assistance in developing the skills and proper techniques to perform all activities safely.
BALANCE
Proper balance is the key to maintaining the stability of your wheel­chair. Reaching, bending, and transferring to or from a wheelchair will change the weight distribution and center of gravity of you and your wheelchair. When performing such activities, do so as instruct­ed in the following paragraphs to avoid tipping the wheelchair.
TRANSFER ACTIVITIES
WARNING: Always ensure that the wheelchair is on a stable,
level surface and engage wheel locks before transfer.
WARNING: Do not step on the footplates; this could cause
the wheelchair to tip. Fold them up, and either detach them, or swing them aside.
WARNING: There is a critical moment when there is little
or no seat platform beneath you. Take every precaution to reduce this unsupported distance before you attempt transfer.
Transferring into or out of a wheelchair is a very difficult maneuver. Exercise extreme care when transferring without the aid of either an attendant or a patient lift. Consult your physician, nurse, or physi-
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cal therapist for assistance in developing your individual technique. Make sure that the wheelchair is stabilized, and will not move or slide during the transfer. Take extra precaution to prevent tipping. Use good body mechanics to prevent personal injury.
REACHING / BENDING
WARNING: Always turn the casters frontward to provide sta-
bility while reaching. If in doubt, ask for assis­tance or use a device that will extend your reach without requiring you to shift your weight.
Although it is not recommended, you may find it occasionally neces­sary to lean or reach from your wheelchair. Consult with your health­care professional for assistance in developing your personal safe reaching or moving techniques suited to your ability and restrictions.
Forward or sideward
WARNING: Do not attempt to reach objects if you are
required to move forward in the seat. Do not attempt to retrieve objects from the floor if you must reach down between your knees. Do not shift your weight in the direction that you are reaching and/or bending; this could cause the wheelchair to tip.
1. Maneuver the wheelchair as close as possible to the object you wish to reach.
2. Rotate both casters fully forward: Go forward, and then back the wheelchair toward the object to swing the casters fully forward.
3. Engage both wheel locks.
4. Ensure that the casters are rotated fully forward before reach­ing. If not, repeat step 2.
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Backward
WARNING: Do not engage the wheel locks while reaching or
bending backward. Should your weight suddenly shift accidentally, it is better to roll in that direc­tion than to tip over.
WARNING: Do not lean over the back upholstery; this could
cause the wheelchair to tip.
1. Maneuver the wheelchair as close as possible to the object; the rear wheels will limit how close you can get.
2. Rotate both casters fully forward: Go forward, and then back the wheelchair toward the object to swing the casters fully forward.
3. Reach only as far as your arm will extend without changing your sitting position. If in doubt, reposition the wheelchair or ask for assistance.
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RAMPS AND INCLINES
WARNING: During descent, the footplates' lowest point
should be no closer to the ground than 2-1/2 inches to permit proper clearance.
WARNING: Do not attempt inclines without anti-tippers in-
stalled. Do not attempt any incline or decline of more than 6 degrees (10% grade, or one foot of rise or fall per ten feet of ramp length).
WARNING: Do not use wheel locks to slow your descent. At-
tempting to use wheel locks is likely to result in accidental locking that could cause the wheel­chair to stop abruptly, suddenly pitch forward, or tip sideways.
WARNING: Avoid changing direction while descending a
ramp or incline, as this could cause instability.
Most people are capable of negotiating short inclines without assis­tance, depending upon upper body strength, endurance, and the de­gree of incline. Know your own capabilities and limitations in terms of strength and endurance before attempting to negotiate an incline or decline. Practice with an attendant or healthcare professional first before attempting any inclines, declines curbs or ramps. Al­ways inspect the ramp for hazards such as holes, slippery or uneven surfaces, etc. before starting up or down. If you can not see the entire ramp, ask someone to inspect it for you.
Ascent
Lean the upper part of your body slightly forward as you ascend the incline. If it becomes necessary to stop on the incline, avoid any abrupt or sudden forward movement as you resume climbing, this could cause tipping.
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Descent
Always face forward when going down a ramp, but do not lean forward; this could cause tipping. Lean slightly backward to increase stability. It is critical to keep the wheelchair under control at all times. Descent should be made slowly and safely by grasping the handrims; however, use care, as friction heat will be generated. We recommend the use of gloves to reduce the effects of friction heat, but going slower is a better alternative.
CURBS AND STEPS
Curbs, steps and stairways are dangerous obstacles that confront the wheelchair user. When you encounter curbs, find a way around, or use the ramps now available in most locations. If you encounter steps and there is no ramp available, avoid the steps by utilizing the disabled designated elevators now required in most locations.
WARNING: Never attempt to negotiate steps, stairs or esca-
lators in your Metro IC4.
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V ADJUSTMENTS
The Metro IC4 offers several adjustments to make it easier and more comfortable to drive. Part VII, MAINTENANCE, offers preventive maintenance suggestions for keeping your wheelchair in excellent condition; ensure that all components are in excellent condition before adjusting. The following are recommended methods; after a few adjustments, you may develop your own. Always consult your Graham-Field Health Products dealer for assistance.
The person performing adjustments on the Metro IC4 has the respon­sibility of making certain that the user can safely operate the wheel­chair with the adjustments selected. This person must evaluate the user's ability, weight, physical condition, the environment in which the wheelchair will be used, and the terrain over which the wheel­chair will travel.
All adjustments and their page locations are referenced in the index at the end of this manual. Specific tools needed to perform each adjustment are identified in adjustment directions. A complete list of tools needed to perform all adjustments in this section follows:
Phillips screwdriver Two 1/2" wrenches 3/8" wrench M13 wrench M6 hex key
REAR WHEELS & CASTERS
We recommend that you do not replace or adjust rear wheel or caster components yourself, since special tools and training are required. Please contact your Graham-Field Health Products dealer when your rear wheels or casters need adjustment.
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ARMS
arm
press here to release
flip-back release
right
sideframe
The Metro IC4 can be equipped with either fixed height arms (stan­dard) or adjustable height arms (optional). All Metro IC4 arms feature the flip-back release.
Flip arm back (see picture below)
1. Press top of release against arm and lift arm up out of socket.
2. Swing arm up and back.
To resecure arm: Push front of arm down into socket until it locks into place.
WARNING: Ensure that arm release is locked in place before
occupying or operating wheelchair.
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upper arm
release pin
upper arm
adjust arm height
Adjust arm height (optional adjustable height arm)
If your Metro IC4 arm is equipped with an upper arm release pin, your arm is height adjustable. To adjust:
1. Pull upper arm release pin
until it unlocks, freeing upper arm to move up and down.
2. Slide upper arm up or down
to desired height.
3. Pull upper arm release pin
and lock it into the nearest predrilled hole.
WARNING: Ensure that upper arm is locked in place before
occupying or operating wheelchair.
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hinge plate
swingaway release lever
remove footrest
(left shown)
FRONT RIGGING
FOOTREST—DETACHABLE, SWINGAWAY
WARNING: The footplates' lowest point should be no closer
to the ground than 2-1/2 inches, to permit proper clearance.
WARNING: Do not stand on the footplates; this could cause
the wheelchair to tip.
Remove footrest
1. To release lock, pull swingaway release lever forward, toward front of wheelchair. Footrest will swing outward.
2. To remove, lift footrest straight up off wheel­chair hinge pins.
Attach footrest
1. Set footrest on wheel­chair (so that footrest hinge plates engage wheelchair hinge pins).
2. Swing footrest inward.
3. Ensure that swingaway release lever is locked in a rearward position, to­ward back of wheelchair.
WARNING: Ensure that footrests are locked in place before
occupying or operating wheelchair.
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footplate extension,
adjust length
footplate
extension
nut
clamp
Adjust footplate extension length
Two 1/2" wrenches
1. Loosen footrest clamp:
Use a two 1/2" wrenches to loosen nut enough so that footplate exten­sion tube slides inside footrest tube.
2. Reposition footplate
extension in desired position.
3. Tighten footrest clamp:
Use a two 1/2" wrenches to resecure clamp nut.
4. Follow steps 1-3 to adjust
other footplate exten­sion length. Ensure that both footplate extension clamps are securely fastened and that mini­mum ground clearance is 2-1/2 inches.
WARNING: Ensure that footplates are securely clamped
before occupying or operating wheelchair.
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hinge
plate
swingaway
release lever
remove elevating legrest
(upper part only shown)
ELEVATING LEGREST (OPTIONAL—DETACHABLE, SWINGAWAY
WARNING: The footplates' lowest point should be no closer
to the ground than 2-1/2 inches, to permit proper clearance.
WARNING: Do not stand on the footplates; this could cause
the wheelchair to tip.
Remove elevating legrest
1. To release lock, pull swingaway release lever forward, toward front of wheelchair. Legrest will swing outward.
2. To remove, lift legrest straight up off wheel­chair hinge pins.
Attach elevating legrest
1. Set legrest on wheelchair (so that legrest hinge plates engage wheelchair hinge pins).
2. Swing legrest inward.
3. Ensure that legrest is locked in place and that swingaway
WARNING: Ensure that legrests are locked in place before
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release lever is locked in a rearward position, toward back of wheelchair.
occupying or operating wheelchair.
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adjust legrest
elevation
legrest release lever
Adjust legrest elevation
Note: It is possible to RAISE elevating legrest without unlock-
ing legrest release. As a safety feature, however, you must unlock legrest release in order to LOWER elevat
-
ing legrest.
1. To release eleva-
tion lock, pull legrest release lever up toward back of wheelchair.
2. Swing legrest up to
desired position.
3. Lock legrest elevation
level: Pull lever toward front of wheelchair.
4. Ensure that elevating
legrest is locked in position.
WARNING: Ensure that
legrests are locked in place before occupying or operating wheelchair.
Adjust legrest footplate extension length
See Adjust footplate extension length in Footrest—Detachable, Swingaway section.
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adjust calf pad position,
elevating legrest
(footplate extension
not shown)
calf pad
hinge plate slot
legrest tube stop
legrest tube
legrest calf pad / hinge plate assembly
Adjust elevating legrest calf pad position
The legrest calf pad has three mounting positions one inch apart on legrest tube. Refer to picture at right. To adjust:
1. Rotate calf pad/ hinge plate as­sembly on legrest tube so that legrest tube stop is in center of hinge plate slot.
2. Slide calf pad / hinge plate assembly up or down on legrest tube to desired position.
3. Rotate calf pad / hinge plate as­sembly on legrest tube so that legrest tube stop is aligned in desired position.
WARNING: Ensure that calf pads are locked in place
before occupying or operating wheelchair.
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CROSSBRACES
Tighten crossbraces
M13 wrench, M6 hex key
Check the crossbraces to ensure that the bolt and nut securing both crossbraces in the center of the wheelchair are secure (crossbraces should be loose enough to fold easily, yet snug enough to take up excess play). Use a M13 wrench and M6 hex key to tighten.
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right rear wheel
wheel lock
shown unlocked
right front frame
wheel lock
Adjust wheel locks
One 3/8" wrench
1. Use a 7/16" wrench to loosen the two clamp bolts until the lock slides on the frame.
2. Place the wheel lock in the locked position and slide it into contact with the tire.
3. Place the wheel lock in the unlocked position and slide it 3/8" closer to the tire.
WHEEL LOCKS
4. Use a 3/8" wrench to tighten the two clamp bolts and engage the lock to check the fit. The lock should indent the tire at least 3/8". Tighten clamp bolts securely to eliminate wheel lock movement on frame.
WARNING: Ensure that wheel locks are adjusted so that
they lock in place appropriately before occupy­ing or operating wheelchair.
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VI TRANSPORTING THE E&J METRO IC4
WARNING: This wheelchair does not offer seating or
occupant restraint equivalent to the seat provided in a motor vehicle! To increase your safety while traveling in a motor vehicle, always transfer to the vehicle seat and use the restraint provided by the vehicle manu­facturer.
The Metro IC4 can easily be transported by folding the wheel­chair:
1. Detach front rigging from wheelchair.
2. Remove the seat cushion, if so equipped.
3. Fold the wheelchair: pull up sharply on the seat sling at
front and rear center at the same time. To fold wheelchair completely, tip the wheelchair sideways (so wheel won't drag) and press sides together.
For reassembly, see the following page.
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REASSEMBLY
locked
correct position
right front seat tube
seat strut
not locked
unsafe to occupy
in this position
right front seat tube
seat strut
1. Push down with even pressure on seat tubes on both sides.
WARNING: Do not place your hand between seat tube and
side panel.
2. Push again if seat tubes are not positioned directly upon front frame seat struts as shown below.
3. Attach footrests or legrests to wheelchair.
4. Reinstall the seat cushion, if so equipped.
WARNING: When reassembling the wheelchair, ensure that
both seat tubes are locked in place on seat struts on front of frame. If not, wheelchair is unsafe to occupy.
WARNING: Ensure that footrests or legrests are locked in
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place before occupying or operating wheelchair.
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VII MAINTENANCE
Protect your E&J Metro IC4 by having it serviced regularly. Proper care and maintenance are essential to keep your wheelchair in safe working condition. Periodic inspection, adjustment, and replacement of worn parts will provide many years of superb performance. When you believe that a component or part of your Metro IC4 is not func­tioning properly, contact your Graham-Field Health Products dealer immediately, as a potentially hazardous condition could result. Only excellent condition is acceptable where safety is concerned.
Service manual
There is no service manual for the Metro IC4. Please contact your Graham-Field Health Products dealer with service questions not answered by this manual.
Note: We recommend that you have a Graham-Field Health
Products dealer perform a six month maintenance check, as the dealer may find and correct a problem which might otherwise go undetected and eventually cause more serious problems and/or personal injury.
Do-it-yourself maintenance
You can do many of the scheduled maintenance tasks yourself, if you have mechanical ability and a few basic tools. Refer to the mainte­nance schedule on the next page for the recommended regularity of each procedure. If any maintenance procedure is not clear to you, ask your Graham-Field Health Products dealer for assistance.
Caution: Improper maintenance can cause operating problem and may affect your warranty.
WARNING: Unauthorized modification or the use of non-
Everest & Jennings® replacement parts could change the structure of the wheelchair, void the warranty, and create a hazardous condition resulting in serious personal injury.
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MAINTENANCE SCHEDULE
Procedure Perform at least every
Week month 3 months 6 months
Check tire wear
Check handrims
Check wheel lock engagement
Check anti-tippers (optional)
Wipe off frame with soft cloth
Check handgrips
Check upholstery
Check rear wheel adjustment
Check arms
Check backposts / push handles
Check footrests / elevating legrests
Clean frame
Check caster stem rotation
GF dealer maintenance check
Check rear wheel bearings (dealer)
Check caster bearings (dealer)
List of tools
The tools and cleaning supplies listed will assist in the procedures outlined in Part VII.
General care
Always evaluate the overall operation of your wheelchair. It should function with ease and should travel straight without excessive drag or pull to one side.
Remember, your Graham-Field Health Products dealer knows your wheelchair best when it comes to service and repairs. Contact your dealer with any questions or concerns regarding the safe operation and maintenance of your wheelchair. Regular maintenance is essen-
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30 weight oil (available at most auto parts stores) Phillips screwdriver soft cloth mild soap and water solution
Page 28
tial for your safety and continued operation of your wheelchair.
Check tire wear
Examine tires at least once a week for surface wear and cracks and replace them as needed. Replace solid rubber tires when they become loose on the rims or cracks appear.
Check handrims
Check handrims at least once a week. Inspect each handrim for rough or sharp edges and, if any are found, replace handrims imme­diately. Ensure that all hardware is properly aligned and secure.
Check wheel lock engagement
Check wheel lock engagement at least once a week. See Adjust wheel locks in Part V to adjust wheel lock engagement. If a wheel
lock is worn or damaged, replace it immediately. Inspect the hard­ware for looseness or signs of wear.
Ensure that the locking mechanism operates smoothly. The locking assembly should be tight enough so that the wheel can not rotate or the lock slip. Check that the locking shoe does not press against the tire when in the unlocked position. Excessive force should not be required to either engage or release wheel locks. Oil the wheel lock pivot points with one or two drops of 30 weight oil. Remove excess oil and dirt.
Check anti-tippers (optional)
Check the anti-tippers at least once a week. Ensure that the anti-tip­pers are securely fastened and properly positioned.
Check handgrips
Check handgrips at least once a week. Ensure that they are not ripped, tight and securely fastened.
Check upholstery
Check upholstery at least once a month. Inspect for rips, tears and worn spots. Ensure that all upholstery-attaching screws are pres-
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ent, properly aligned, and well-secured. Use a Phillips screwdriver to tighten upholstery mounting screws. Check attaching screws for sharp edges or stripped screws, and replace if found.
WARNING: Worn or torn upholstery, or upholstery with loose
hardware, must be replaced immediately. It may not support body weight.
Check rear wheel adjustment
Inspect the wheels at least once a month. Check alignment by elevat­ing the rear of the wheelchair on a stable object until the rear wheels clear the ground, or placing the wheelchair upside down in a stable position such that the wheels can spin freely. Spin the wheels; there should be no wobble or sideplay, and the wheels should spin freely without binding. The bearings should be clean and rotate smoothly. Check rim sideplay to verify that bearings are not too loose. If there is a problem, contact your Graham-Field Health Products dealer. If adjustment is required, this should be done by your Graham-Field Health Products dealer only.
Check arms
Check arms at least once a month. Inspect for sharp edges or cracks which could weaken the arm, and replace if found. Ensure that all attaching screws are present and tight. Use a Phillips screwdriver to tighten arm pad mounting screws. Check for burrs on the screw heads and replace if found. Ensure that screws do not extend into the padding. Confirm that the posts at base of arm fit correctly in the sockets, snug but not binding. Adjustable height arms: Confirm fit in the upper telescoping portion. Verify positive locking at each arm height position.
Check backposts / push handles
Check backposts at least once a month. Ensure that all mounting hardware is securely fastened and that the backposts are not bent or damaged. Contact your dealer if you observe cracking or peeling paint or plating.
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Check footrests & elevating legrests
Check footrests and legrests at least once a month. Inspect the lock­ing mechanisms to confirm sure fit. Check for cracks, burrs, or sharp edges, and replace if found. Ensure that the footrest or legrest will automatically lock securely in place and will not accidentally unlock.
Cleaning your Metro IC4
Wipe off base and seat frame frequently, at least once a week, using a soft cloth. Dry the wheelchair immediately if exposed to moisture. Clean the frame every three months with a mild soap and water solu­tion. The frame chrome does not need to be waxed. Do not use sol­vents, abrasive waxes, caustic chemicals or spray silicone. Never use abrasive cleansers; they could scratch the finish. Never use steam or high pressure cleaners. Clean upholstery and plastic components at least once a month with a mild soap and water solution.
Check casters
Check the caster stems for proper rotation at least every three months. The caster fork must swivel freely to facilitate steering and handling. Adjusting the stem nut varies the amount of force required to turn the caster. If the nut is too loose, the caster will flutter or shimmy; if the nut is too tight, the wheelchair will be difficult to steer. If the caster stem requires adjustment, or the stem bearings require replacement, contact your Graham-Field Health Products dealer. Ensure that stems are firmly attached to forks, and that forks and stems are not bent. Evaluate all threads, locking nuts and bear­ings.
Check wheel bearings
Have your Graham-Field Health Products dealer check caster and rear wheel axle bearings at least every six months.
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VIII TROUBLESHOOTING
Nuts and/or bolts may be loose. If so, tighten. Bolts should be snug.
Rear wheels and/or casters may be adjusted improperly. Insure that both rear wheels are mounted in identical positions, and that casters are mounted in identical positions.
Caster stem(s) may be adjusted improperly. Correct adjustment.
looseness in wheelchair
squeaks / rattles
caster flutter
sluggish turning
chair veers left
chair veers right
SYMPTOM
PROBABLE CAUSE AND
CORRECTIVE ACTION
4 4
4 4
4 4 4 4
4 4 4 4
Continual use of your Metro IC4 necessitates maintenance, espe­cially if the factory-set adjustments have been altered. The following troubleshooting guide lists several common problems that may occur, and offers corrective actions for each. If you are unsure of the solu­tion or unable to diagnose the problem, do not hesitate to ask your Graham-Field Health Products dealer for assistance.
Note: Use only Everest & Jennings® replacement parts. A
Metro IC4 parts catalog is available through Graham­Field Health Products dealers to assist in the ordering of parts.
Caution: A complete inspection of your wheelchair, in­cluding maintenance, servicing and safety checks, should be handled by a Graham-Field Health Products dealer at least once a year.
02002178 Revision B, March 2006 • Metro IC4 Owner’s Manual 31
Page 32
WARNING: Unauthorized modification or the use of non-
Everest & Jennings® replacement parts could change the structure of the wheelchair, void the warranty, and create a hazardous condition, which could result in serious personal injury.
32 02002178 Revision B, March 2006 • Metro IC4 Owner’s Manual
Page 33
IX LIMITED WARRANTY
3 mo. 6 mo. 1 yr.
Sideframes, crossbraces ..........................................................................................
Wheels, handrims, front rigging, forks ....................................................... 4
4
Upholstered components, plastic parts, painted surfaces, rubber parts, bearings, and any other parts not specifically
identified above ................................................................................. 4
REPLACEMENT PARTS**
Sideframes, crossbraces
METRO IC4 MANUAL WHEELCHAIR
..................................................................... 4
All other components ............................................................... 4
* The average life expectancy of a wheelchair under normal everyday use is
approximately five (5) years.
** The warranty period is as designated above. If a part is replaced under warranty,
the original warranty period will not be affected. All other replacement parts will be subject to the warranty period specified.
WARRANTY PERIOD
Lifetime*
of Wheelchair
This warranty has been drafted to comply with the Federal Law applicable to products manufactured after July 4, 1975. This warranty is extended only to the original purchaser/consumer or dealer/non-consumer and to no other purchaser or transferee. GF Health Products, Inc. warrants the Metro IC4 against manufacturing defects in materials and workmanship as listed below:
The Warranty period for the consumer commences on the first date a product is delivered to the consumer by the seller/dealer. If the product is rented or leased, the warranty period commences on the invoice date from GF Health Products, Inc. A copy of the invoice showing date of purchase must be pro­vided when submitting warranty claims. When proof of purchase date is not provided, warranty coverage shall commence upon GF Health Products, Inc.'s invoice date to the dealer/purchaser.
If within the warranty period, the product or component part is proven to GF Health Products, Inc.'s satisfaction to be defective, GF Health Products, Inc. shall provide, at its option, one of the following: (1) repair or replacement of any defective or nonconforming part or product or (2) a credit and/or refund of the original selling price made to Graham-Field Health Products, Inc.'s initial customer on a prorated or depreciated basis. GF HEALTH PRODUCTS, INC.’S SOLE OBLIGATION AND YOUR EXCLUSIVE REMEDY UNDER THIS WARRANTY SHALL BE LIMITED TO SUCH REPAIR, REPLACEMENT, CREDIT AND/OR REFUND. This warranty does not include any labor charges incurred in replacement part(s) installation or any associated freight or shipping charges to the manufacturer.
02002178 Revision B, March 2006 • Metro IC4 Owner’s Manual 33
Page 34
LIMITATIONS AND EXCLUSIONS: The foregoing warranty shall not apply to serial numbered products if the serial number has been re
­moved or defaced. Products subjected to negligence, abuse, misuse, improper operation, improper maintenance, improper cleaning, im­proper storage, or damages beyond GF Health Products, Inc.'s control are not covered by this warranty, and that evaluation shall be solely determined by GF Health Products, Inc. This warranty shall not apply to problems arising from normal wear and tear or failure to follow instructions. The warranty shall also not apply to products modified without GF Health Products, Inc.’s express written consent; nor shall it apply if parts not manufactured by GF Health Products, Inc., or if parts not complying with original equipment specifications are added to GF Health Products, Inc. products; or if the product or part is ser­viced by an entity not authorized by GF Health Products, Inc.
THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FIT­NESS FOR A PARTICULAR PURPOSE, AND SHALL NOT EXTEND BEYOND THE DURATION OF THE EXPRESS WARRANTY PROVIDED HEREIN, AND THE REMEDY FOR VIOLATIONS OF ANY IMPLIED WARRANTY SHALL BE LIM­ITED TO THE REPAIR, REPLACEMENT, CREDIT AND/OR REFUND OF THE DEFECTIVE PRODUCT OR PART PURSU­ANT TO THE TERMS CONTAINED HEREIN. GF HEALTH PRODUCTS, INC. SHALL NOT BE LIABLE FOR ANY CON­SEQUENTIAL OR INCIDENTAL DAMAGES WHATSOEVER.
This warranty gives you specific legal rights and you may also have other legal rights which vary from state to state (province to province). Some states (provinces) do not allow the exclusion or limitation of incidental or conse­quential damage, or limitation on how long an implied warranty lasts, so the above exclusion and limitation may not apply to you.
For warranty service, please contact the authorized dealer from whom you ac­quired your GF Health Products, Inc. product. In the event you do not receive satisfactory warranty service, please contact GF Health Products, Inc. at the address on the back cover. Do not return products to our factory without prior authorization. This warranty contains the entire agreement between the parties and supersedes any prior, contrary or additional representations or understandings, whether oral or written, concerning our warranty policy.
34 02002178 Revision B, March 2006 • Metro IC4 Owner’s Manual
Page 35
X IndeX
A
Adjustments 14 Anti-tippers, check Arm, ip back 15 Arm height, adjust Arms, check
B
Backposts, check 29 Balance
C
Casters 14 Caster stems, check Caution, signicance 4 Cleaning your Metro IC4 Crossbraces, tighten Curbs and steps
e
Elevating legrest, attach 19 Elevating legrest, remove Elevating legrest—detachable, swinga
Elevating legrest calf pad position,
Elevating legrest elevation, adjust
F
Footrest, attach 17 Footrest, remove Footrest—detachable, swingaway
G
Getting started 8
H
Handling tips 9 Handrims, check
I
Introduction 3
L
Limited warranty 33
M
Maintenance 26 Metro IC4, illustration
9
way 19
adjust
28
16
29
30
30
22
13
19
21
20
17
17
28
8
n
Note, signicance 4
R
Ramps and Inclines 12 Reaching / bending Rear wheel adjustment, check Rear wheels
s
Safety precautions 5
t
Tires, check 28 Tools, for adjustment, list Tools, for maintenance, list Transfer activities Transporting the E&J Metro IC4
24
Troubleshooting
U
Upholstery, check 28
-
W
Warning, signicance 4,6 Warnings 5 Warranty, limited 3 Wheel bearings, check 3 Wheel lock engagement, check
28
Wheel locks, adjust 2
10
29
14
14
27
9
31
3
0
3
02002178 Revision B, March 2006 • Metro IC4 Owner’s Manual 35
Page 36
Corporate Headquarters:
Graham-Field Health Products
2935 Northeast Parkway
Atlanta, Georgia 30360 U.S.A.
telephone: 800-347-5678, 770-447-1609
fax: 800-726-0601, 678-291-3232
www.grahamfield.com
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