eircom advantage 1500
System Installation
Advantage 1500 System Installation
3
Specifications subject to change without notice. Facilities described may or may not be
supported by your network.This documentation refers to software version 53.708 Revision 1.
DM 834
Advantage 1500 System Installation
4
Table of Contents
2.
Advantage 1500 System Installation ................................... 6
2.1 Control Unit Specification ..................................................................................... 6
2.1.1 Physical Dimensions ............................................................................................................... 6
2.1.2 Weight ..................................................................................................................................... 7
2.1.3 Operating Voltage ................................................................................................................... 7
2.1.4 Enviromental Specification ..................................................................................................... 7
2.2
Installing the Control Unit .............................................................................. 7
2.2.1 Location .................................................................................................................................. 7
2.2.2 Equipment ............................................................................................................................... 7
2.2.3 Removing the Access cover ................................................................................................... 8
2.2.4 Exposed Access Area ............................................................................................................. 8
2.2.5 Wall mounting the unit ............................................................................................................ 9
2.3
Wiring Connections ..................................................................................... 10
2.3.1 Terminal Connectors in the Access Area ............................................................................ 10
2.3.2 Cage clamp connectors ........................................................................................................ 11
2.3.3 Wiring the Extensions ........................................................................................................... 11
2.3.4 Function LED’s in the access area ....................................................................................... 12
2.4
Installing the System Phones and DSS Module .......................................... 13
2.4.1 Connecting the DSS Module ................................................................................................ 13
Screws 13
Advantage Executive Phone to DSS Connect Cord ................. 13
2.4.2 Programming the Function Keys .......................................................................................... 14
2.5
Analogue extensions ................................................................................... 15
2.5.1 Connecting Analogue Phones .............................................................................................. 15
2.5.2 Calling Line Identity (CLI) ..................................................................................................... 15
2.5.3 Recall recognition ................................................................................................................. 15
2.5.4 Analogue Extension electrical characteristics ...................................................................... 15
2.6
Internal/External (S/T) ISDN basic access Interface ................................... 16
2.7
Connecting to the DECT Interface (not supported) ..................................... 17
2.8
Connecting ISDN lines ................................................................................ 17
2.9
Installing Modules and Ancillary Equipment ................................................ 18
2.9.1 Replacing the NAND voice card by an Applications card ..................................................... 19
2.9.2 Installing the Battery Back-Up Module ................................................................................. 20
3.9.3 Installing the Analogue (FSK) CLI Module ........................................................................... 21
3.9.4 Installing the analogue Modem Module ................................................................................ 22
2.10
Music-on-Hold, external source or internal melody ..................................... 23
2.11
Door Phone ................................................................................................. 24
2.12
Connecting the Central Bell ........................................................................ 26
2.13
Powering Up the System ............................................................................. 26
2.14
IMPORTANT SAFETY NOTICES ............................................................... 27
2.15
Ethernet LAN Communication and IP addresses ........................................ 28
2.15.1 Connecting to the Ethernet Port - ......................................................................................... 28
2.15.2 IP Configuration .................................................................................................................... 28
2.15.3 IP Connection Testing .......................................................................................................... 29
2.16
Call Logging ................................................................................................ 30
2.16.1 Call Logging over the ethernet port ...................................................................................... 30
2.16.2 Call Logging over the serial port ........................................................................................... 31
2.16.3 Call Logging format table ...................................................................................................... 32
2.16.4 Logging Incoming Calls ........................................................................................................ 33
2.16.5 Logging Outgoing Calls ........................................................................................................ 33
Advantage 1500 System Installation
5
2.16.6
Logging Voice Mail Calls ...................................................................................................... 33
2.16.7 Logging Transfer Calls .......................................................................................................... 33
2.16.8 Logging Externally Diverted Calls ......................................................................................... 34
2.16.9 Logging Auto-attendant Calls ............................................................................................... 34
2.16.10 Logging Internet Calls ........................................................................................................... 34
2.16.11 Logging Time From Network Calls ....................................................................................... 34
2.16.12 Logging Remote Access Calls ............................................................................................. 35
2.16.13 Logging Software Download Calls ....................................................................................... 35
2.16.14 Logging 3-Party Conference Calls ....................................................................................... 35
2.16.15 Roaming PIN ....................................................................................................................... 35
2.16.16 Advice Of Charge (AOC) ..................................................................................................... 35
2.17
Data Call and Diagnostic Logging ............................................................... 36
2.17.1 ISP Call logging .................................................................................................................... 36
2.17.2 Website Access logging ........................................................................................................ 36
2.17.3 Streaming Diagnostic Logging .............................................................................................. 37
2.17.4 Buffered Diagnostic Logging ................................................................................................. 37
Advantage 1500 System Installation
6
2. Advantage 1500 System Installation
Important: Only qualified service personnel should carry out installation of the system
Please refer to the Safety notices (2.14) before installation.
2.1 Control Unit Specification
The control unit comprises a printed circuit board (PCB) housed within a 3-part enclosure
which is constructed from robust ABS plastic. The three enclosure parts consist of the Access
Cover, Top Cover and Base. The access cover may not be opened without the use of a tool.
The access cover encloses the connection terminals to which the installer has to have access
for the correct installation of the system.
2.1.1 Physical Dimensions
The physical dimensions of the Advantage 1500 control unit are as follows:
354mm (H) x 262mm (W) x 85mm (D)
Access Cover
Top Cover
Power
LED
i:BOX
Access Cover
Screw
Ventilation Grill
Access Cover
Screw
Advantage 1500 System Installation
7
2.1.2 Weight
The weight of the Advantage 1500 control unit is approximately 3.0 Kg.
2.1.3 Operating Voltage
The operating voltage and maximum power consumption of the Advantage 1500 control unit is
as follows:
Mains voltage 220 V ± 10% @ 50Hz
Max power consumption 33W
2.1.4 Enviromental Specification
Specification
Value
Operating temperature
- 5C to +40C
Humidity
10% to 90% Non-condensing
Maximum AC V/A
46 VA
Maximum input power
33 W
Maximum input current at 230 VAC
0.2 A
Maximum input current at 180 VAC
0.25 A
Power Factor
0.7
Extreme working conditions
- 5C to +50C
Storage temperature
-20C to + 70C
Storage Humidity
10% to 90% Non-condensing
2.2 Installing the Control Unit
2.2.1 Location
Find a location which is:
easily accessible, sufficiently spacious and well lit to allow you to wire the system.
isolated from plumbing or electrical wiring
within 2m of the nearest power point
within convenient reach of the NTU (ISDN line socket) or analogue lines
not exposed to extremes of temperature, humidity, dust, chemicals or direct sunlight.
it is especially important that you allow at least 300mm clearance from the left side of the
mounted unit to allow for unhinging the access cover.
2.2.2 Equipment
Make sure you have the correct tools:
Wall-mounting template (supplied)
2 support screws, 1 fixing screw and rawl plugs (they are supplied in the access area)
Drill and chuck-key
6mm drill bit
Flat head screwdriver
Wire stripper
Snips and Cable Cleats
Advantage 1500 System Installation
8
1.5m Male-Male RJ45 ISDN Line Cords (supplied)
2.2.3 Removing the Access cover
Removal of the access cover exposes the Access Area. This houses the terminals for the
connection of all the devices supported by the Advantage 1500.
To remove the cover:
1. Unscrew the top and bottom screws.
2. Rotate the cover through 90° in the direction shown in the picture below.
3. Lift the cover away from the unit.
Exposed Access area
2.2.4 Exposed Access Area
1. Plastic Breakouts.
Plastic breakout points are provided on the edge of the access area as shown. These
areas are indicated by indents in the plastic and provide space for the wires to enter the
control unit. To create the breakout points simply grip the indented area with a pliers and
bend firmly until the plastic gives way.
2. Cable Ties supports.
There are 2 cable tie supports provided in the access area. All exposed wiring can be neatly
bundled using cable ties attached to the cable tie supports to help secure and consolidate
the wiring connections.
3. Control Unit fixing screw position.
The control unit fixing screw position provides space for the fixing screw to fix the contol
unit to the wall for wall mounting
1
1
2
2
3
4
4
Advantage 1500 System Installation
9
4. Top cover screws.
These 2 screws if removed will allow access to the main control board.
2.2.5 Wall mounting the unit
Follow the steps below to mount the Advantage 1500 on the wall. Note that the mounting
screws and rawl plugs are located inside the access area.
1. Mark on the wall the location of the three screw holes using the supplied template.
2. Drill holes and insert rawl plugs.
3. With the Access Cover removed (see previous section), the supporting and the fixing screw
holes are exposed.
4. Insert the two support screws into the support holes and screw down, leaving a 5mm
clearance from the surface of the wall.
5. Place the keyhole slots of the system over the supporting screws.
6. Insert the remaining screw into the fixing hole, via the access area and screw down. DO
NOT OVER-TIGHTEN as this may damage the plastic housing!
The system is now ready for wiring.
Template showing screw hole positions
Fixing Screw
via access
cover
Supporting screw
holes for the key
hole slots
Advantage 1500 System Installation
10
Battery Back-up port
External music-on-hold port
Ethernet LAN port
Ethernet WAN port ( to ADSL ), redundant
2 Relay ports for Doorphone operation
2-wire DSL interface, redundant
Analogue ports ( 8 a/b extensions) Numbered 15-22 by default
Digital ports ( 4 digital extensions) Numbered 11-14 by default
Central Bell
4 PSTN analogue line ports L1 to L4
Protective Earth, screw terminal
3 RJ45 connectors with the following functions :
- T1 is permanently configured for the connection of an ISDN BRI Interface
- S/T is switchable to be a public T interface or an internal So Bus.
- DECT is a non-powered So interface for connection to a DECT base station,
redundant
2.3 Wiring Connections
2.3.1 Terminal Connectors in the Access Area
The following diagram illustrates the terminal layout of the Advantage 1500. All terminal
connectors are located within the access area.
The terminal blocks use the following types of connectors:
o Cage clamp connectors are used for the connection of back-up battery, relay driven
devices, analogue / system phone extensions, So-Bus Interface and central bell.
o RJ-45 connectors are used for the connection of the ISDN Lines, So-Bus Interface,
Ethernet LAN ports and 2-wire DSL (redundant)
o Phono-Jack connectors are used for the connection of the external Music-on-Hold.
o Krone IDC connectors are used for the connection of the analogue PSTN lines
o Screw terminals are used for the connection of a protective Earth.
Advantage 1500 System Installation
11
2.3.2 Cage clamp connectors
To connect the wires to the cage clamp connectors, follow the steps below:
1. Insert a non-conducting tool into the groove of cantilever (note that no tool is supplied with
the system)
2. Push cantilever in the direction shown Insert bared wire into the aperture
3. Release cantilever.
2.3.3 Wiring the Extensions
Prepare the wires of the cables and connect them to the appropriate extension terminal blocks
as described above.
Wall-mount the extension telephone sockets. Route the extension cable to the Advantage 1500
system observing good building wiring practice by maintaining at least 50mm clearance
between the extension cable and mains power cable, line or other building cable.
Advantage system phones and analogue telephones are connected to the system using 2 wires
which should be connect to the a and b terminals.
Advantage 1500 System Installation
12
2.3.4 Function LED’s in the access area
There are 12 function LED’s located in the access area which provide visual indications of the
state of the T interfaces, the PSTN lines, the ethernet connectivity and the ADSL functionality.
LED No.
Name
Function
LD1400
SYS LAN
LNK
This LED will light if the system detects the presence of an ethernet
connection to the LAN port when a DSL module is not connected.
LD1401
SYS LAN
COL
This LED will light if the system detects a data collision on the
ethernet connection to the LAN port when a DSL module is not
connected.
LD1402
DSL LAN
LNK
This LED will light if the system detects the presence of an ethernet
connection to the LAN port when a DSL module is connected
LD1403
DSL WAN
LNK
This LED will light if the system detects the presence of an ethernet
connection to the WAN port when a DSL module is connected
LD1605
Future functionality
LD1604
This LED will light if the system detects the presence of an ISDN line
connected to the T2 interface
LD1603
This LED will light if the system detects the presence of an ISDN line
connected to the T1 interface
LD1602
Future functionality
LD7004
This LED will light if the system detects the presence of an PSTN line
connected to the L1 interface.
LD7003
This LED will light if the system detects the presence of an PSTN line
connected to the L2 interface.
LD7002
This LED will light if the system detects the presence of an PSTN line
connected to the L3 interface.
LD7001
This LED will light if the system detects the presence of an PSTN line
connected to the L4 interface.
LD1400 LD1401 LD1402 LD1403 LD1605 LD1604 LD1603 LD1602 LD7004 LD7003 LD7002 LD7001
DSL Operation
Analogue Lines
T2 T1 L4 L3 L2 L1
Advantage 1500 System Installation
13
2.4 Installing the System Phones and DSS Module
The Advantage digital key sets, either the Executive or the Standard version, may be
connected to the digital extension ports using single pair cabling. The system phone line cord is
terminated with a male RJ11 plug with pin-out designations as illustrated in the above diagram.
The Advantage Executive and Standard phones can be desk or wall mounted. For desk
mounting the plinth can be fixed to the base in two ways to give high or low viewing angle. The
plinth is fixed to the base of the phone by sliding the tabs on the plinth into the slots on the
phone base.
The Executive and the Standard phone can be wall mounted. To wall mount either system
phone, the plinth is discarded and the phone is fixed using the two screw slots on the base. Fix
the two wall mounting screws 104 mm apart for the Executive phone, 70 mm for the Standard
phone, using the rawl plugs provided.
2.4.1 Connecting the DSS Module
The desktop Executive key set may be equipped with a DSS module for display of the status of
all 12 system extensions.
To install the DSS module, position the DSS module to the right of the Advantage Executive
and turn both upside down. Use the screws supplied with the DSS module to attach the flange
on the DSS module to the lip beneath the cover of the Advantage Executive.
Plug the short cable with an RJ11 plug at each end (Executive phone to DSS connect cord),
supplied with the DSS module, into the “phone” socket on the DSS and then plug the other end
of this cable into the Advantage Executive “line” socket. Connect the RJ11 plug on the line
Advantage Executive Phone to DSS Connect
Cord
Handset Cord
Screws
Line Cord
Advantage 1500 System Installation
14
cord coming from the Advantage control unit into the “line” socket on the bottom of the DSS
module.
The DSS keys, numbered 11 to 34 and 41 to 64, automatically act as direct station select
keys for all extensions connected to the control unit.
2.4.2 Programming the Function Keys
Keys associated with unavailable extensions may be programmed for other functions using the
“Redefine Keys” option on the associated Advantage 1500 key set. Select “Menus”, “Phone
Settings”, “Define Function Key”, “Redefine Keys” and scroll down to, or press, the key to be
defined; its associated led flashes. Select the function to be associated with the key from the
list of options available. Alternatvely the user can program the function keys form Browser
based programming
Advantage 1500 System Installation
15
2.5 Analogue extensions
The Advantage 1500 provides 8 analogue ports in the access area numbered 15 – 22. Plain,
ordinary telephones (Pots) and other approved analogue devices may be connected to the a/b
ports using single pair cabling. Each port is overload and short circuit protected which provides
an additional level of protection when connecting the analogue devices.
2.5.1 Connecting Analogue Phones
The single a, b pair is connected to the analogue terminals ( 15 – 22 ) of the system. All wires
should be inserted securely into the cage clamp terminals ensuring that no exposed copper
wire is visible in the access area. Cable tie supports on the access area can be used to secure
the wiring cables.
2.5.2 Calling Line Identity (CLI)
The Advantage 1500 supports the transmission of CLI (Calling Line Identification) information
to the 8 analogue extensions. To avail of the CLI feature for incoming calls on analogue lines
please ensure that the analogue CLI module is installed on the system.
2.5.3 Recall recognition
Most analogue telephones will have a Recall button ( R ) included on the telephone. This button
is used to generate a hold signal which must be correctly interpreted by the PBX. The
Advantage 1500 recognises the Recall signal timings on most commercially available analogue
telphones and by default supports a range from 90 to 120 msec (approx)
2.5.4 Analogue Extension electrical characteristics
The electrical characteristics of the analogue extensions on the Advantage 1500 are listed
below.
Analogue extension electrical characterstics
On-Hook Voltage 48 Volts
Off-Hook Voltage 8 Volts
Ringing Voltage 64 V (RMS) on 48 V DC
Ringing frequency 25 Hz
Busy Tone Timing 500 ms ON 500 ms OFF
The Advantage 1500 supports high impedance connections to the analogue extension ports
allowing substantially long cable lengths to be used. To provide for an extra long cable
connection on one of the ports, extension 15 accomodates more than twice the impedance of
the other ports as shown in the table below.
Extension
Impedance
Extension Cable Length (*
)
15
1200 Ohms 7 Km
16
504 Ohms 3 Km
17
504 Ohms 3 Km
18
504 Ohms 3 Km
19
504 Ohms 3 Km
20
504 Ohms 3 Km
21
504 Ohms 3 Km
22
504 Ohms 3 Km
(*) These figures assume that 0.5 mm copper conductor cable is being used to connect the
Advantage 1500 System Installation
16
analogue extensions.
2.6 Internal/External (S/T) ISDN basic access Interface
The Advantage 1500 offers one RJ-45 connector permanently configured as T (Line) interface,
and a second RJ45 connector that can be configured by the user as either a T or an internal So
Bus (S Interface).
For your convenience, the system provides two connectors that allow the connection of the SoBus: an RJ-45 connector and a cage clamp connector. You may connect to one or the other
depending on the type of cabling you wish to route.
Configuration of the So-Bus takes place by moving the plastic shunt on the JP39 Jumper to the
lower position on the pins as shown below. (This switches the Transmit and Receive pair
positions on the connector as well as inserting/removing the 40 Volts DC Power Feed for the
Terminals on the S-Bus).
So Bus Connectors
Cage clamp
RJ45
JP39 DECT S/T T1
JP39
T Shunt position on top for T interface
S Shunt position below for So Interface
The S-bus option, if required, must be enabled in Browser Based Programming.
The So-Bus is a 4-wire bus to which up to 8 ISDN terminals may be connected and operates
only in Point to Multipoint mode.
So Bus wiring to the cage clamp connector
Male-Male RJ45 Cable
To connect the So-Bus, just plug the male RJ-45 cable connector into the RJ-45 terminal
connector of the access area marked S/T.
Rx Pin 3
Tx Pin 4
Tx Pin 5
Rx Pin 6
Advantage 1500 System Installation
17
If you are connecting to the So-Bus via the cage clamp connector, then check the diagram
above for pin connections.
2.7 Connecting to the DECT Interface (not supported)
Previous revisions of the Advantage 1500 provided an RJ45 connector for connecting a DECT
basestation unit to the system. The DECT base station connected using a standard ISDN cable
to the socket labelled DECT on the Advantage unit.
DECT S/T T1
Note: 1. 100 Ohm Terminating resistors should be used on the base station side of the
ISDN Cable connection
2. The DECT interface is a non-powered internal So Bus interface.
For more information on using the DECT base station please refer to the Netvox C308 user
guide.
2.8 Connecting ISDN lines
The system allows the connection of up to 2 ISDN lines (T-Interfaces), one of them being
configurable as an internal So-Bus as explained above. A Male-Male RJ45 cable is needed to
connect each ISDN line. The system may be configured to operate in either Point to Point
mode or in Point to Multipoint mode.
T Interface
Jumpers
T1
JP100 & JP101
S/T
JP200 & JP201
DECT
JP300 & JP301
JP301 JP300
JP201 JP200
DECT S/T T1
JP101 JP100
100 Ohm terminating resistors are inserted
onto the receive legs of each RJ45
interface. By removing the relevant jumper
these resistors can be disconnected from
the interface.
Advantage 1500 System Installation
18
Note: If the Advantage 1500 is to be connected in a Point to Multipoint configuration, it MUST
be installed as the last terminal on the bus, otherwise you may need to adjust the jumpers
above.
2.9 Installing Modules and Ancillary Equipment
The Advantage 1500 provides for up to 5 plug-in modules to be connected to the motherboard.
These plug-in modules interface to the mother board via edge pin connectors. Each connector
slots into corresponding sockets on the motherboard and is secured by mounting pillars that
insert into holes located on each plug-in module.
Plug
-
in Module
Supporting
Pillars
Connecto
r
No. of Pins
Battery Back
-
up (BBU) charging
Module
3
CN902
12 Pin
ADSL Module (previous only)
2
CN1806
64 Pin
Analogue CLI Module
1
HD7003
36 Pin
NAND voice may be rep
laced by
Applications Module
1
CN1807
32 Pin
Analogue Modem Module
1
CN1505
24 Pin
1. 2.
Inserting the plug-in Modules
Analogue Modem
Module
BBU Charging Module
Appllications
CLI Module
Supporting
Pillar
Advantage 1500 System Installation
19
1. Ensure that the unit is unplugged from the power socket and observe the anti-static
precautions.
2. Align the holes on the plug-in module over the support pillars making sure that the pin
connectors match up with the slots on the main board (1).
3. Press slowly and firmly into place until the module is secured (2).
2.9.1 Replacing the NAND voice card by an Applications card
The Advantage 1500 comes equipped with a NAND voice card (two channels). This may be
replaced by an Applications card for IP functionality and extended Automated Attendant
functionality.
The Advantage 1500 Applications card module alos offers integrated Voice Mail, but has a
more extensive auto attendant solution, capable of storing up to 20 hours of voice in ADPCM
format. It provides up to 22 mailboxes, and up to 8 Voice channels so that up to 8 messages
may be recorded or played simultaneously. It may also be used for call record, music on hold in
wav format and VoIP compression and echo cancellation. The Applications Card software is
downloadable just like the Advantage 1500 system code, allowing the user to upgrade the
software and upload additional applications remotely if required.
Applications card
CN 1807
H 20
To install the Applications card -
• Observe anti-static precautions
• Power down the system
• Remove the control unit main cover
• Remove the NAND voice card that was delivered with the system
• Align the applications card over the mounting pillar H 20 at the lower end of the unit
ensuring that the pins of the 32 way connector line up directly over the 32 pin socket (
CN1807 ).
• Slowly and firmly press down on the applications card until it clicks into place.
Advantage 1500 System Installation
20
2.9.2 Installing the Battery Back-Up Module
For battery backup operation during power cuts, the system may be equipped with an optional
Battery Back-up module (BBU). This comprises a plug-in Battery Back Up Charging module
and an external 12 V battery. During normal operation the BBU module will trickle charge the
battery ensuring that the optimal voltage will be available if the main power supply gets cut.
The system can operate under full load conditions on battery back-up mode for approximateky
2 hours.
Battery Back-Up Charging Module
H2 CN902
H4 H3
External battery housing for Battery
Backup operation
To install the Battery Back Up unit -
• Observe anti-static precautions
• Power down the system
• Remove the control unit main cover
• Mount the Battery Back Up Charging card on the 3 mounting pillars ( H2, H3 & H4 )
above the power supply ensuring that the pins of the 12 way connector line up
• If required, wall-mount the external battery enclosure using the template supplied
• Terminate the interconnecting cable; system end first on the terminals marked B++, B--
• Replace covers
• Power up the system
• Check operation with and without mains power.
Note: The external housing for the battery contains a fuse which is accessable by unscrewing
the plastic screw cap.
Important: Please refer to the Safety Notices ( 2.13 )
Advantage 1500 System Installation
21
3.9.3 Installing the Analogue (FSK) CLI Module
Each Advantage 1500 unit is equipped with an analogue CLI (Calling Line Identity ) module.
This module detects the FSK CLI information presented by the exchange on the PSTN line and
passes this information on to the analogue and digital extensions of the system.
Analogue FSK CLI Module
HD 7003
Small Pillar H17
To Re-install the analogue CLI module –
• Observe the anti-static precautions
• Power down the system
• Remove the control unit main cover
• Align the hole on the analogue modem module over the mounting pillar (Small pillar
H17 ), ensuring that the 36-pin header on the main board ( HD7003 ) lines up with the
connector on the analogue CLI module.
• Press slowly and firmly until the module is secured.
Advantage 1500 System Installation
22
3.9.4 Installing the analogue Modem Module
The Advantage 1500 comes equipped with an analogue modem, as standard.
The analogue modem module enables a remote user to connect to the system over a PSTN
line. The remote user may then remotely access the browser programming on the system for
diagnostics and debugging purposes. The Analogue modem module offers a maximum data
rate of 14.4 kbps.
Analogue Modem Module
Small Pillar H16
CN1
CN1505
To re-install the analogue modem module –
• Observe the anti-static precautions
• Power down the system
• Remove the control unit main cover
• Align the hole on the analogue modem module over the mounting pillar (Small pillar
H16 ), ensuring that the 24-pin connector on the main board ( CN1505 ) lines up with
the pin outputs on the modem module ( CN1 )
• Press slowly and firmly until the module is secured.
Advantage 1500 System Installation
23
2.10 Music-on-Hold, external source or internal melody
External Music-on-Hold Sources (for example, from a CD Player) can be plugged into the
Advantage 1500 Phono Jack marked “Music on Hold”. This will allow calls placed on hold to
hear the music from the external source instead of internally generated hold tones.(*)
The Music On Hold connection uses a standard RCA type phono Jack with an input impedance
of 600 Ohms and a maximum input voltage of 4 V ( Peak to Peak).
When making a connection to the Music On Hold phono jack, please ensure that the phono
plug is fully inserted and tightly secured.
(*) - This feature needs to be enabled in browser based programming.
An internal music on hold melody is available on the Applications card. Up to 35 minutes of
music may be loaded onto the Applications card in wav format. If music is uploaded to the
system the copyright entitlements of the owner of the music must be respespected.
Advantage 1500 System Installation
24
2.11 Door Phone
A Door Phone can be connected to the Advantage 1500 system using one of the analogue
extensions. Door Phones can generally be divided into the following 2 categories as listed
below:
1. Basic Door Phone
This type of Door phone contains 2 separate connections for the door phone button and the
handsfree audio unit thus requiring the use of the 2 relays provided by the Advantage 1500.
The first relay is used to ensure a speech path is provided between the Door Phone and the
internal extension to which it is connected.The second relay is used to activate the firing
mechanism of the door lock.
When someone presses the button, the Advantage 1500 will fire Relay 1, connecting the
handsfree audio unit to the extension port and initiating the ringing at the extensions that are
programmed to ring for the Door Phone. When one of these extensions answers, it gets
connected to the Door Phone, and the user has the option to open the door by dialling a code
(or by pressing a key in case of an IBT 1 system phone ).
Wiring of a Basic Door Phone Unit
The two contacts of the Door Phone button have to be wired to the A and B contacts of the
analogue extension port being used as Door Phone (see diagram below).
Wiring the Audio unit
One of the contacts of the handsfree unit needs to be wired to the A contact of the Door Phone
Extension. The other contact needs to be wired to one of the contacts of Relay 1.
Doorphone Unit
Doorphone
Button
Handsfree
Audio Unit
Analogue extension ports
( 15 – 22 )
RL1 Relays for Doorphone
Operation
RL2
Door Lock
Advantage 1500 System Installation
25
Finally a link wire needs to be wired between the other contact of Relay 1 and the B contact of
the Door phone extension as shown above.
2. Programmable Door Phone
This type of door phone contains additional functionality allowing it to operate without the use
of the relays on the Advantage 1500. The range of functions available on this type of door
phone (listed below) may vary depending on the door phone model and type.
Typical Functions available on a programmable Door phone
DTMF Receiver / Generator
Busy Tone Detector
Hotline Operation
Integrated Locking Relay
Speaker Volume control
Wiring of a programmable doorphone Unit
The two contacts of the Door Phone button have to be wired to the A and B contacts of the
analogue extension port being used as Door Phone (see diagram below). In this
configuration, the extension connected to the door phone unit should be programmed for
hotline operation in browser based programming.
RL1
RL2
As soon as the door phone button is pressed, the extension/group or external number
programmed in the hotline feature will ring and on answering the call , the user simply needs to
dial the door opening code to fire Relay 2 and open the door lock.
Doorphone Unit
Doorphone
Button
Analogue extension ports
( 15 – 22 )
Advantage 1500 System Installation
26
(*) If a relay on the doorphone is being used to open the lock, then the code for opening the
relay will be supplied by the doorphone technical manual.
Note: When the called party programmed to ring for hotline operation clears down, busy tone
will be given to the doorphone. Some doorphones must be programmed in this case to detect
busy tone and return to the idle condition. ( See 2.4.4 for busy tone timing )
2.12 Connecting the Central Bell
The central bell interface on the Advantage 1500 consists of a simple 2-wire cage clamp
connection located beside the extension block in the access area. The output from the interface
provides a capacitively coupled ringing signal of approximately 50 V (RMS).
2.13 Powering Up the System
Prior to plugging the Advantage 1500 into the mains, ensure that:
1. All wiring is properly connected.
2. The access cover has been replaced.
3. The Line cords have been plugged into the telephone wall sockets.
The system powers up when plugged into the mains. The LED on the front of the Control Unit
will light up full on for about 45 seconds, after which it will remain in a flashing mode to confirm
that the system is operating.
Advantage 1500 System Installation
27
2.14 IMPORTANT SAFETY NOTICES
The mains power point to which the system is connected should remain
easily accessible in case the system needs to be powered down.
Note: To power down the system when a Battery Back Up module and battery are
connected, the battery must be disconnected before disconnecting Mains. Even if
the mains power is switched off, hazardous voltages are still present if the battery
remains connected.
Please ensure that if -
a) The Mains cable is disconnected (either at the mains outlet or at CN901)
OR
b) The Protective Bonding Conductor between Mains Earth (Earth Terminal of
Mains Connector "CN901" on the PSU) and the Protective Earth Terminal
(Connector marked PE on the PCB) is disconnected,
then the PSTN lines are also disconnected from the PCB.
The equipment must be connected to a socket outlet with a protective
earthing connection.
After installation of the system or changes to the wiring configuration, the
access cover should always be replaced for safety reasons.
The battery recommended for use with the system is as follows -
• Sealed Lead Acid type
• 12 Volt
• 6 or 7 Ampere hour
• “Faston Tab 187” terminals
If the battery is to be housed in the plastic battery enclosure, it should be no
larger than - 151 mm (L) x 65 mm (W) x 97.5 mm (H).
The battery cable supplied with the system contains a 5 Amp fuse in the Positive
(red) wire. If other cables are to be used, a 5 Amp fuse must be inserted in series
with the Positive wire.
At the system end, the battery cables should be stripped back 7 mm and fully
inserted into the connector (CN1504) to ensure that the conductors are not
accessible.
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE
DISPOSE OF USED BATTERIES SAFELY
Advantage 1500 System Installation
28
2.15 Ethernet LAN Communication and IP addresses
The system can be used as a router for Internet access from any PCs connected to the
Ethernet Port. Browser Based System Programming can also be carried out from any PC
connected to this port.
2.15.1 Connecting to the Ethernet Port -
The Ethernet LAN port on the system is an RJ45 socket, located as indicated in the Terminal
Connectoers diagram at the start of this section. Two different types of cable can be used to
connect to this port -
• An Ethernet cable if connecting to a company LAN or Hub. Connect one end of the
Ethernet cable to the LAN port in the control unit access area and the other to the Hub.
Note: Most Hubs have a LED at each Ethernet port. If the LED lights, it is a good indication
that the cable has been connected correctly. If not, try another port and/or check the cable is
not damaged.
• A crossover cable if connecting to a single PC. Connect one side of the crossover
cable to the LAN port in the system access area and the other side to the Ethernet
network interface card installed in the computer.
Note: When installing an Ethernet Network card, make sure the driver software indicates that
the device is functioning properly.
2.15.2 IP Configuration
In order for the connected computer(s) and the system to communicate, there must be an IP
connection established between them. For the connection to be established, the PCs and the
system must have IP addresses within the same range.
The IP configuration of the system can be viewed and changed from a system phone logged in
to System Maintenance. (See section 3).
Note: The IP configuration of the system can also be viewed and changed from Browser
Based Programming once an IP connection has been established between the PC and the
system.
The default IP configuration of the system is –
IP Address: 192.168.0.100
Subnet Mask: 255.255.255.0
HTTP Port: 80
Note: Each system has a unique MAC address that can also be viewed from System
Maintenance.
In order to give the PC and the system an IP address in the same range, either the IP address
of the system or the PC can be changed.
Change the IP address of the system to be within the same range as the IP address of the PC,
e.g. if the IP address of the PC is 192.163.0.31, from system maintenance change the IP
address of the system to 192.163.0.120
Advantage 1500 System Installation
29
Alternatively, change the IP address of the PC so that it is in the same range as the system.
Note: If the PC is on a local area network (LAN), it will be necessary to change the IP address
of all the computers on the LAN or change the IP address of the system.
2.15.3 IP Connection Testing
To check that the IP configuration is correct and both the PC and the system are on the same
network -
At the PC, from Windows -
• go to <Start>
• select <Run>
A window prompting the user to open a program will appear -
• type "command" (or “cmd” in some cases for Windows 2000) in the white field. The
MS-DOS window opens with the following prompt - C:\_
• Type "ipconfig" at the cursor.
The details of the IP configuration of the PC will appear on the window - e.g.
Windows IP Configuration -
IP Address ......................... 192.168.0.200
Subnet Mask .................…… 255.255.255.0
Default Gateway ................ 192.168.0.100
Make sure that the configuration that appears on your PC is correct.
In order to test the IP connection between the PC and the system, type "ping" followed by the
IP address of the system. To test for the example shown above, type -
ping 192.168.0.100
The PC will ping the system with 32 bytes of data and report the results. If the IP connection is
correct, the results should state -
Packets: Sent=4, Received=4, Lost=0 (0% Lost).
If the IP connection is incorrect, check again that the system and the PC are in the same IP
address range and that the cabling connections are correct.
Advantage 1500 System Installation
30
2.16 Call Logging
The system outputs Call Logging Records for all external calls, both incoming and outgoing.
The Call Logging Report can be generated using HyperTerminal over the Ethernet Connection
using a TCP/IP port or an RS232 port.
In order to make it easier to read the output, each field is right justified (i.e. padded with
spaces) and separated from the next field with a comma. This output may be extracted and
used by external applications (for example, Microsoft Excel) to generate reports and
accumulate statistics. (It is beyond the scope of this guide to describe how to use this output
with external applications).
2.16.1 Call Logging over the ethernet port
With a PC (Windows operating system ) connected to the system LAN Port -
The HyperTerminal window appears. When an incoming/outgoing call is detected on the
system, a Call Logging Record will be generated at the end of the call.
•
Open the <Start> menu
• Click On <Programs>
• Click On <Accessories>
• Click On <Communications>
• Click on <HyperTerminal>
The window alongside will be shown
Enter a name to identify the connection
e.g. Call Logging
•
In the Connect Using field, select the TCP/IP
(Winsock) setting
• Enter the IP address of the system in the Host
Address field (by default, 192.168.0.100)
• Enter the Port number. This is 5070 for call logging
• Click OK when ready
Advantage 1500 System Installation
31
2.16.2 Call Logging over the serial port
Use a standard serial cable to connect the system to a PC or a printer. In case of a nonstandard interface, the following is the pin-out.
Signal Name
System port
( 9pin D )
Printer Port
( 25pin D )
Function
RS-TXD
2
3 Received Data
RS-RXD
3
2 Transmitted Data
RS-DTR
4
20 Data Terminal Ready
RS-0V
5
7 Signal Grou
nd
Signal Name
System Port
(9pin D)
PC Port
(9pin D)
Function
RS-TXD
2
2 Transmitted Data
RS-RXD
3
3 Received Data
RS-DTR
4
4 Data Terminal Ready
RS-0V
5
5 Signal Ground
1. Select the COM Port 2. Program the COM port settings
• Select the COM port on you PC that is
connected to the serial port on the system
Click OK twice when ready
• In Port Settings fill in the data as
follows:
• Bits per second 9600
• Data bits 8
• Parity None
• Stop bit 1
Advantage 1500 System Installation
32
The HyperTerminal window then appears. When an incoming/outgoing call is detected on the
system, a call logging record will be generated at the end of the call. Each field of the call
logging output is separated by a comma for clarity.
Example of the call logging output to hyperterminal
2.16.3 Call Logging format table
The format of the call logging data that is sent to the PC consists of 17 distinct fields of variable
length that provide a comprehensive list of attributes for each call as listed below.
Field ID
Description
Size
(Bytes)
Details
01.
Call ID 5 Numeric index to reference the call record.
02.
Date 8 Date of call in the format DD/MM/YY.
03.
Time 8 Time of call in the format HH:MM:SS.
04.
Line Number 20 Alphanumeric representation of Line number (e.g. Line 01)
05.
Extension number 20 Numeric representation of extension number ( e.g. 623 )
6.
Extension Name 20 Alphanumeric represenataion of extension name
(e.g. Joe Bloggs )
07.
Call Type 1 I= Incoming (Voice)
O= Outgoing (Voice)
T= Transferred
N= Internet (Data)
R= Remote Access
C= Time Retrieval
D= Software Download
08.
Connection 1 Y = Yes N = No
09.
Voice Card 1 V = Voice Mail A = Auto-Attendant
10.
Call Duration
8 Duration of call in the format HH:MM:SS
(connected time)
11.
Ring Time 5 Duration of ringing in the format MM:SS
12.
Calling Number 20 Alphanumeric
(CLI or “Unknown” if CLI not provided)
13.
Calling Name 20 Alphanumeric
(if there is a match found in the Common Address Book)
14.
Called Number 20 Alphanumeric (Called Number/MSN of Called Party)
15.
Called Name 20 Alphanumeric
16.
Roaming PIN 2 Numeric representation of a roaming PIN User No.
( e.g 02 ) for Roaming PIN user 02
Advantage 1500 System Installation
33
17.
Call Cost 8 Numeric representation of the cost of the call in Euros
2.16.4 Logging Incoming Calls
When an incoming call is answered by an extension, the “Call Type” (field 7) and “Connection”
(field 8) fields are updated to “I” and “Y” respectively in the HyperTerminal window at the end of
the call :
Example of a call record for an incoming call that is answered
1, 12/08/04, 17:30:02, Line 03, 654, John Lawler, I, Y, , 00:00:44, 00:05, 0872979676, , 8160058, ……
1 2 3 4 5 6 7 8 9 10 11 12 13 14 ……..
2.16.5 Logging Outgoing Calls
When an outgoing call is made by an extension, the “Call Type” (field 7) and “Connection”
(field 8) fields are updated to “O” and “Y” respectively in the HyperTerminal window at the end
of the call :
2 , 12/08/04, 17:12:01, Line 01, 676, Joe Bloggs, O, Y, , 00:00:03, 00:24, 8160016, , 05280669, …….
1 2 3 4 5 6 7 8 9 10 11 12 13 14 …….
2.16.6 Logging Voice Mail Calls
An incoming call that is directed to a user’s Voice Mail will generate a call record as described
for incoming calls. The “Voice Card” field ( field 9 ) is updated to ‘V’ when the line is
connected to a voice channel on the voice card. The “Connection” field ( field 8 ) will be “Y” or
“N” depending on whether the calling party left a message on the extension’s mailbox.
Connection = ‘Y’ (“message left”)
Example of a call record for an incoming call that was answered by the voicemail and then left a
message.
3 , 12/08/04, 17:16:02, Line 02, 8160058 , , I, Y, V, 00:00:39, 00:00, 8160058, …………….
1 2 3 4 5 6 7 8 9 10 11 12 ………………………
2.16.7 Logging Transfer Calls
Two call logging records are generated when an incoming call is answered by an extension and
then transferred to another extension on the system. The “Call Type” ( field 7) is updated to ‘T’
on the transferred call to indicate that it is a ‘Transfer ’ type of call. The “Call ID” ( field 1)
remains the same for both records.
Example of a call record for an incoming call that was answered by Joe Bloggs and transferred
to Jane Doe.
4 , 12/08/04, 17:16:02, Line 02, 627 , Joe Bloggs, I, Y, , 00:00:20, 00:03, 8160058, …………………….
4 , 12/08/04, 17:16:22, Line 02, 628 , Jane Doe , T, Y, , 00:00:39, 00:05, 8160058, …………………….
1 2 3 4 5 6 7 8 9 10 11 12
Advantage 1500 System Installation
34
2.16.8 Logging Externally Diverted Calls
If a user has externally diverted his/her extension, there will be 2 separate Call records (i.e.
there are 2 separate Call IDs) for an incoming call that is externally diverted. In both of these
records the Extension Number, Extension Name & the Calling Number of the diverting
extension are stored.
2.16.9 Logging Auto-attendant Calls
If an incoming call is answered by the Auto-attendant then the “Voice card” field ( field 9 ) is
updated to “A”. If the call is then answered by an extension, there is a separate Call Logging
record ( with the same Call ID ) created for the answering extension as if the call had been
transferred to the user
Example of a call record for an incoming call that is answered by the Auto-attendant and
subsequently answered by an extension.
5 , 12/08/04, 18:26:02, Line 04, 600 , Reception , I, Y, A , 00:00:10, 00:05, 0871738729, …………….
5 , 12/08/04, 18:26:12, Line 04, 627 , Joe Bloggs , I, Y , , 00:00:25, 00:03, 0871738729, ……………..
1 2 3 4 5 6 7 8 9 10 11 12 ………………………
2.16.10 Logging Internet Calls
Outgoing calls to an ISP are automatically started by the Advantage 1500 system when it
detects TCP/IP packets with an external IP Address and there isn’t a current connection to an
ISP. When a call to an ISP is made the “Call Type” ( field 7 ) is updated to “N” .
Example of a call record for an automatically generated call to an ISP
6 , 12/08/04, 17:12:01, Line 01, , , N , Y, , 00:24:03 , 00:04, , , 18501234567, ISP Company , ….
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 ….
2.16.11 Logging Time From Network Calls
The Advantage 1500 system can be programmed to automatically make a call on power-up in
order to extract the time provided by the ISDN network. This call will immediately be cleared
down as soon as the connection is established and the time information has been extracted
from the connect message. When a “retrieve time from network” call is made the “Call Type” (
field 7 ) is updated to “C”
Example of a call record for an automatically generated call on power-up to extract the time
from the ISDN network.
7 , 12/08/04, 18:12:01, Line 01, , , C , Y, , 00:00:01, 00:02, , , 1191, Network Time , ……….
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 ……..
Advantage 1500 System Installation
35
2.16.12 Logging Remote Access Calls
The Advantage 1500 provides users with the ability to ring into the system to access the
System Browser Programming or the LAN to which the system is connected. When a remote
access call is made the “Call Type” ( field 7 ) is updated to “R”
Example of a call record for a Remote Access call.
8 , 12/08/04, 18:12:01, Line 01, , , R , Y, , 00:35:17, 00:02, 8160433 , Home Office, , , ……….
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 ……..
2.16.13 Logging Software Download Calls
The Advantage 1500 system can receive software upgrades by connecting to a download
server over an ISDN line. These calls are initiated by a user on the system. When a software
download call is made the “Call Type” ( field 7 ) is updated to “D”
Example of a call record for a software download call.
9 , 12/08/04, 18:52:01, Line 01, , , D , Y, , 00:03:47, 00:02, 8160410 , Administrator , , , ……….
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
2.16.14 Logging 3-Party Conference Calls
A 3-Party conference consists of 2 calls being on the same line at the same time, therefore
there will be 2 active Call Logging Records with the same line number. There is no seperate
field on the Call logging record to indicate that a 3Pty conference has occurred.
2.16.15 Roaming PIN
If the Call is made from a roaming pin enabled extension using a roaming pin profile defined
in browser based programming then the roaming pin field is filled in with the user number that
enabled it at that extension.
Example of a call record for a call made from Joe Blogg’s extension using the roaming PIN
profile defined for User 03. .
10 , 13/08/04, 16:12:01, Line 01, 676, Joe Bloggs, O, Y, , 00:01:03, 00:24, , , 05281169, , 03,
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
2.16.16 Advice Of Charge (AOC)
This feature if enabled by the Network will present to the Advantage system the cost of the call.
The system will then provide this information at the end of the call ( In euros ) in the “Call Cost”
field
( Field 17 ) of the call logging output.
Example of a call record for an AOC enabled line showing the cost of the Call.
Advantage 1500 System Installation
36
11 , 15/08/04, 18:07:05, Line 04, 676, Joe Bloggs, O, Y, , 00:25:03, 00:04, , , 05281169, , , 1.20
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
2.17 Data Call and Diagnostic Logging
In addition to providing the call logging information for voice calls on the system, the Advantage
1500 also has the ability to record details on data type calls ( calls made to the internet ) and
provide system diagnostic logs for debug purposes on the ethernet port of the system.
2.17.1 ISP Call logging
The Advantage 1500 can provide a log of data calls made to an Internet Service Provider (ISP).
This log will show each of the dial-up connections that were made from the QT system as
shown below. This data output is sent on port 5051.
2.17.2 Website Access logging
The Advantage 1500 system also gives a log of individual website accesses made by users of
the system. The output provides the source IP address & port number for the initial access to
the website ( destination IP address & port no: ). This data output is sent on port 5050
Advantage 1500 System Installation
37
2.17.3 Streaming Diagnostic Logging
The Advantage 1500 system provides diagnostic information which may be used to aid an
installer to debug any potential technical problems that might arise at a particular site. This
infornation is a detailed technical synopsis of the state of the system. The streaming diagnostic
information is a real-time debug facility which shows the state of the system as actions are
being performed.
This data output is sent on port 5061
2.17.4 Buffered Diagnostic Logging
The Advantage 1500 system contains a buffer containing a record of the most recent actions
performed on the system. This buffered information is dumped out en-bloc to provide a history
of the most recent actions of the system. This data output is sent on port 5060
Advantage 1500 System Installation
38
Loading...