EHC EH800.38.63, EH1500.98.63, EH2000.128.63, EH2400.128.63, EH500.68.34 Installation & Operating Instruction

The Combination Range of

Electric Radiators

The Electric Heating Company Limited

Unit 40 ,Block 5, Third Road,

Blantyre Industrial Estate,

Glasgow

G72 OUP

Tel: [phone]

[e-mail]

www.electric-heatingcompany.co.uk

the electric heating company

INSTALLATION

&

OPERATING INSTRUCTIONS

THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED

FOR FUTURE REFERENCE.

BE SURE TO OBSERVE ALL LABELS AND WARNINGS ON THE

APPLIANCE.

Fax: [phone]

CONTENTS

1.

Safety information ...................................4

2.

General information ..................................2

3. Installation .........................................5

4. Operating instructions ...............................10

5. Operating safety .................................. 10

6. Technical data .....................................13

7.

Control Types......................................14

This appliance is not intended for use by persons (including children) with reduced physical, sensory
or mental capabilities, or lack of experience and knowledge, unless they have been given supervision

or instruction concerning use of the appliance by a person responsible for their safety. Young children

should be supervised to ensure that they do not play with the appliance;

Electrical Connections

IMPORTANT
The wires in the mains leads are coloured in accordance with the following code:

GREEN & YELLOW: EARTH
BLUE: NEUTRAL
BROWN: LIVE
WARNING – THIS APPLIANCE MUST BE EARTHED

The installation of this appliance should be carried out by a competent electrician in
accordance with I.E.E. Regulations for Electrical Equipment.

The radiator is fitted with a standard UK 3 pin plug that can be directly connected to an
electrical socket. Care must be taken when connecting radiators in this way not to overload the
ring main circuit. If you are unsure contact a qualified electrician.

Alternatively, the mains cable can be cut to length by a Qualified Electrician and connected to
a suitable 13A DP Switched Fuse Connection unit adjacent to the radiator. This connection unit
should comply with BS 1364-4 having a contact separation of at least 3mm. Please ensure that
the electricity supply is disconnected prior to using this installation method.

Page

Page 1

1. General Information

EHC Combination Electric radiators have been designed using the latest technology to create an
elegant solution for all hard to heat situations. They can be installed in almost any location apart from
the safety restrictions noted in this manual.

The range has been developed to provide a flexible solution for electric heating in Domestic properties,
Conservatories, Holiday homes, Offices and any temporary heating situation.

Our unique patented ’Magmatic’ heating tablets provide the heat source for your new radiator. Whilst
the radiator is classed as a 100% efficient Direct Acting appliance, the heating tablets provide partial
storage to prolong your heating comfort and to reduce running costs. The radiator has a robust body
which incorporates a spot welded high fin surface area to ensure that there are no contraction noises
during the heating cycle. The high fin design boasts 6 times the normal radiator surface area to provide
a balance of Convection and Radiant heat for your added comfort.

The radiators can be simply plugged in to a Standard socket or Hard wired to an existing
spur connection. The range has the flexibility of being Wall mounted or free standing on Castors or
Feet.

For added versatility we can supply Conservatory radiators which are also ideal for use below windows
with low sills.

Control types:

All our standard model sizes are supplied with a TEI 1 manual room thermostat. For a fully controllable
central heating system, the radiators can be installed with our EHC Control Box, Single or twin Zone
Programmer's and Room Thermostats to comply with the latest Building Regulations.

In addition to the above we also supply Radio Frequency controlled radiators which provide all the
benefits of the standard version however the control wiring is eliminated. These models can be
controlled by our T-Pod and T-Basic Programmers.

Also available is our TDI range of Electric Radiators. Simply plug in the radiator to a standard 13amp
socket and control by TIME & TEMPERATURE using the TDI control located within the side of the
radiator.

WiFi Control:

DSR WiFi Control is our easy to use App based control system. To take benefit of this feature you
simply need to purchase and connect the radiators to our DSR Wifi Gateway.

The DSR WiFi App gives you total control of all your heaters independently or in groups should you
choose. The system can be controlled from a computer,smart phone or tablet using our Free App.

Additionally, adding an optional Power Meter to the system will give you further controllability over the
total available power within your home. The Power Meter constantly monitors the whole house electrical

demand. If the set demand is ever reached the system will temporarily disable your chosen heaters until
the demand is reduced where they will be reactivated automatically.

All EHC radiators are manufactured to the highest safety and quality Standards. Each radiator is CE
Marked and carries all the necessary European Approvals. Each radiator is fully checked and
tested prior to leaving the factory and as such is packed with full Quality certification.

We hope you enjoy the comfort provided by this superior product and we look forward to being of
assistance to you in the future.

Page 2

2. Safety Information

Handling

This radiator is very heavy. Take adequate precautions when lifting and manoeuvring it. Always
assess the load, and seek assistance with heavy or awkward loads that are beyond your
capabilities.

Positioning

This radiator is very heavy. In order to maintain stability and to ensure its future safety in use,
it is essential that the radiator is FIXED SOUNDLY TO A WALL and that the brackets are
mounted on a FIRM, LEVEL SURFACE. Castors or Feet can be purchased as an accessory.
Care should be taken to avoid irregular surfaces.

It is important that the following instructions are strictly followed.
Keep the following minimum safety distances to avoid fire risk due to high surface

temperatures of the appliance during heating cycles:

Lateral heating walls – masonry

........................................................ 50 mm

Lateral heating walls – combustible matter ...................................... 100 mm

Heating walls above floor ................................................................... 80 mm

Cover plate – combustible covering installed on top of it ................ 150 mm

Cover plate – non-combustible covering installed on top of it ......... 100 mm

Please note that our IPX4 rated models should be used in bathrooms.
Portable radiators must not be fitted in bathrooms or wet areas.
CAUTION – This radiator must not be located below or in front of a fixed socket outlet.
DO NOT POSITION under windows where curtains may contact the radiator.
DO NOT PLACE THE APPLIANCE in the vicinity of a swimming pool.

Installation

It is important that the fixing device chosen is appropriate to the wall material to which the
radiator is being fixed. Some modern internal

building materials are very low density block

and require specialised fixing devices to provide a safe, secure installation.

Ongoing safety

CAUTION – If during any reassembly of the radiator, a part of the thermal insulation shows
damage or deterioration which may impair safety, it should be replaced with an identical part.

CAUTION – In order to avoid overheating, do not cover the radiator.
DO NOT COVER OR OBSTRUCT the surfaces of the appliance.
DO NOT PLACE OBJECTS in contact with the radiator.

Page 3

3. Installation

Preparation

1. Before beginning, remove the radiator and parts from
the box and check everything is present and correct.
In addition to the radiator body, there should

be a top
grille, a pair of mounting brackets, four suspension
hooks, a set of mounting screws & plugs and an
instruction manual.

20 cm 37 cm 50 cm 67 cm

80 cm 110cm 140 cm

Rad. Length(cm)

38
55
68
85

98
128
158

Bracketseparation(cm)

20
37
50
67

80
110
140

Page 4

Note: Setting the brackets to the Minimum recommended 18cm to the lower fixing point will leave a
distance of approx 8.7cm from the floor to the bottom of the heater

38

55

68

85

98

128

158

3. Installation (cont.)

Wall fixture and fittings

2. Drill, plug, and secure the brackets to the wall. Appropriate fixtures must be used depending
on the wall material:

Solid brick/High density block walls

These must be drilled and plugged with the Rawlplug No. 10 size fibre inserts provided. The
correct size of drill (5.5mm) should be used and the hole should be drilled to a depth of
8mm greater than the length of the Rawlplug so that the fixing is made below the plaster
layer.

Low density block walls

A special fixing, such as Unifix LB70 should be employed, (following fixing instructions).

Panelled internal walls

It is preferable to locate the studding and use the No.10 size wood screws provided. Where
it is not possible to locate the studding use Hollow wall anchors and securely fasten the
brackets to the plasterboard when this method is used we recommend that radiator feet are
used to take the full weight of the radiator. For other wall materials the wall panel
manufacturer should be consulted for details of suitable wall fixing devices.

Note: Radiators will be set to an approximate height of 185mm from the floor when support
feet are used.

3. Fit two Small suspension hooks into the bottom slots in the brackets, and hang the bottom
of the radiator on them. Make sure the radiator is sitting right back on the hooks and not just
resting on the fins.

4. Fit the other two Large suspension hooks in
the top slots of the brackets, and lift them up.
Push the radiator back against the wall and
drop the suspension hooks back down to lock it
in position.

5. The top grille

of the radiator can then be fitted
and secured with the securing screws at each
end.

Page 5

3. Installation (cont.)

6. At the bottom of the radiator, next to the mains

connection there is a small temperature sensor.
Loosen the gland and pull the sensor down by
approx 5 cm, then re-tighten the gland. This
enables the radiator to gauge the room’s
temperature.

Electrical installation

• The appliance has been designed to be connected to 230 V (nominal) alternating current (AC);
50Hz supply and comes with a standard UK 13A 3 pin plug that can be directly connected to an
electrical socket.

• All electrical installation work, in particular protective measures, must be carried out in
compliance with the BS7671 regulations, statutory provisions and ‘best industry practice’ of the
respective utilities provider.

• The electrical installation may only be carried out in compliance with the installation instructions
and by a competent suitably qualified electrical engineer.

WARNING - THIS APPLIANCE MUST BE EARTHED

• For each supply, a means for disconnection must be incorporated in the fixed wiring by a
double pole switch with a contact separation of a minimum of 3mm and in accordance with the
current IEE Wiring Regulations.

• The heater must not be installed immediately below a fixed socket outlet or any combustible
object.

• If multiple heaters are to be installed and plugged into the domestic socket ring circuit then
considerations should be made in regards to the total circuit loading.

Note:

Only IPX4 radiators are suitable for installation in bathrooms which allows for the

heater to be installed within Zone 2 as per regulation 701.32.4. Regulation 701.411.3.3 of

BS7671 means that all circuits within a location containing a bath or shower will require RCD
protection not exceeding 30 mA and have the characteristics specified in regulation 415.1.
Local isolation should be provided for the heater however the isolation device must be installed
out with all zones and in compliance with regulation 701.512.3 and Section 53 of BS7671.

‘Bathroom Zones for Radiator installation’ Zone 2

 Zones

Page 6

L

4

1

2

A1

A2

3A

Radiator

Radiator

Radiator

3. Installation (Single Zone Wiring)

Control wiring to be

1.5mm Twin & Earth
cable.

Radiator wiring should be a minimum
of 2.5mm Twin & Earth cable.

Page 7

7.

ZONE 1

RADIATOR

ZONE 1

RADIATOR

ZONE 2

RADIATOR

ZONE 2

RADIATOR

L

3

4

A1

A1

A2 A2

1 1

2 2

3. Installation (Twin Zone Wiring)

3A

Control wiring to be

1.5mm Twin & Earth
cable.

Radiator wiring should be a minimum
of 2.5mm Twin & Earth cable.

Page 8

8.