Page 1
OPERATOR'S MANUAL
LINE TRIMMER ATTACHMENT
MODEL NUMBER STA1500
LINE TRIMMER ATTACHMENT
FOR USE ONLY WITH THE 56V LITHIUM-ION
POWER HEAD PH1400E
WARNING: To reduce the risk of injury, the user must read and understand the
Operator’s Manual before using this product. Save these instructions for future reference.
Page 2
B
2. Line trimmer Shaft
3. Cutting Line
4. Trimmer Head
(Bump Head)
5. Release Tab
1. End Cap
7. Guard
6. Line-cutting
Blade
8. Hex Wrench
9. Multi-Function Wrench
A
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C
E
G
I
D
H
J
F
14 cm
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N
O
LK
M
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LINE TRIMMER ATTACHMENT — STA1500
5
READ ALL INSTRUCTIONS!
READ OPERATOR’S MANUAL
Residual risk! People with electronic devices, such
as pacemakers, should consult their physician(s) before
using this product. Operation of electrical equipment
in close proximity to a heart pacemaker could cause
interference or failure of the pacemaker.
WARNING: To ensure safety and reliability, all
repairs and replacements should be performed by a
qualied service technician.
SAFETY SYMBOLS
The purpose of safety symbols is to attract your attention
to possible dangers. The safety symbols and the
explanations with them deserve your careful attention
and understanding. The symbol warnings do not, by
themselves, eliminate any danger. The instructions and
warnings they give are no substitutes for proper accident
prevention measures.
WARNING: Be sure to read and understand all
safety instructions in this Operator’s Manual, including all
safety alert symbols such as “DANGER,” “WARNING,”
and “CAUTION” before using this tool. Failure to follow all
instructions listed below may result in electric shock, re,
and/or serious personal injury.
SYMBOL MEANING
SAFETY ALERT SYMBOL: Indicates DANGER,
WARNING, or CAUTION. May be used in conjunction with
other symbols or pictographs.
WARNING: The operation of any
power tools can result in foreign objects
being thrown into your eyes, which can
result in severe eye damage. Before
beginning power tool operation, always
wear safety goggles or safety glasses with
side shields and a full face shield when
needed. We recommend a Wide Vision
Safety Mask for use over eyeglasses or
standard safety glasses with side shields.
SAFETY INSTRUCTIONS
This page depicts and describes safety symbols that may
appear on this product. Read, understand, and follow all
instructions on the machine before attempting to
assemble and operate it.
Safety Alert
Indicates a potential
personal injury hazard.
Read
Operator’s
Manual
To reduce the risk of injury,
user must read and
understand operator’s manual before using this product.
Wear Eye
Protection
Always wear safety goggles
or safety glasses with side
shields and a full face shield
when operating this product.
Wear
hearing
protection
Always wear ear protection
when operating this product.
No Cutting
Blade
Do not install metal or
plastic cutting blades.
Keep
Bystanders
Away
Ensure that other people
and pets remain at least
15m away from the line
trimmer when it is in use.
15m
Keep
Bystanders
Away
Ensure that other people
and pets remain at least
15m away from the line
trimmer when it is in use.
XX
NOISE dB
Noise Sound pressure level.
IPX4
Ingress
Protection
Degree
Protection from splashing
water
V Volt Voltage
mm Millimeter Length or size
cm Centimeter Length or size
in. Inch Length or size
kg Kilogram Weight
Page 6
LINE TRIMMER ATTACHMENT — STA15006
IMPORTANT SAFETY INSTRUCTIONS
WARNING: When using line trimmers, basic safety
precautions should always be followed to reduce the risk of
re, electric shock, and personal injury, including the following:
READ CAREFULLY BEFORE USE
KEEP FOR FUTURE REFERENCE
DANGER! Do not rely on the tool’s insulation against
electric shock. To reduce the risk of electrocution, never
operate the machine in the vicinity of any wires or cables
(power, etc.) which may carry electric current.
CAUTION! Wear appropriate personal hearing
protection during use. Under some conditions and
durations of use, noise from this product may contribute
to hearing loss.
TRAINING
◾ Read the instructions carefully. Be familiar with the
controls and the proper use of the machine.
◾ Never allow people unfamiliar with these instructions
or children to use the machine. Local regulations can
restrict the age of the operator.
◾ Keep in mind that the operator or user is responsible
for accidents or hazards occurring to other people or
their property.
PREPARATION
◾ Never operate the machine while people, especially
children, or pets are nearby.
◾ Wear eye protection and stout shoes at all times while
operating the machine.
◾ The distance between the machine and bystanders
shall be at least 15m.
OPERATION
◾ Use the machine only in daylight or good articial light.
◾ Never operate the machine with damaged guards or
shields or without guards or shields in place.
◾ Switch on the motor only when the hands and feet are
away from the cutting means.
◾ Always disconnect the machine from the power supply
(i.e. remove the plug from the mains or remove the
disabling device).
◾ whenever leaving the machine unattended;
◾ before clearing a blockage;
◾ before checking, cleaning or working on the
machine;
◾ after striking a foreign object;
◾ whenever the machine starts vibrating abnormally.
◾ Take care against injury to feet and hands from the
cutting means.
◾ Always ensure that the ventilation openings are kept
clear of debris.
MAINTENANCE AND STORAGE
◾ Disconnect the machine from the power supply
(i.e. remove the plug from the mains or remove the
disabling device) before carrying out maintenance or
cleaning work.
◾ Use only the manufacturer’s recommended
replacement parts and accessories.
◾ Inspect and maintain the machine regularly. Have the
machine repaired only by an authorised repairer.
◾ When not in use, store the machine out of the reach
of children.
OTHER SAFETY WARNINGS
◾ Avoid Dangerous Environments – Don’t use trimmers
in damp or wet locations.
◾ Always turn the line trimmer off or remove the battery
pack whenever leaving the trimmer unattended.
◾ Don’t Use In Rain.
◾ Keep Children Away – All visitors should be kept at a
distance from work area.
◾ Dress Properly – Do not wear loose clothing or jewelry.
They can be caught in moving parts. Use of rubber
gloves and substantial footwear is recommended when
working outdoors. Wear protective hair covering to
contain long hair.
◾ Use Safety Glasses – Always use safety glasses while
operating the machine.
◾ Use the Right Tool– Do not use the tool for any job
except that for which it is intended.
◾ Don’t Force the Trimmer – It will do the job better and
with less likelihood of a risk of injury at the rate for
which it was designed.
◾ Don’t Overreach – Keep proper footing and balance at
all times.
◾ Stay Alert – Watch what you are doing. Use common
sense. Do not operate the trimmer when you are tired.
◾ Do not operate the trimmer while under the inuence
of alcohol or drugs.
◾ Keep guards in place and in working order.
◾ Store Trimmer Indoors – When not in use the trimmer
should be stored indoors in a dry and high or lockedup place with the battery pack removed – out of reach
of children.
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LINE TRIMMER ATTACHMENT — STA1500
7
◾ Maintain Trimmer With Care – Keep the cutting
attachment clean for best performance and to reduce
the risk of injury. Follow instructions for changing
accessories. Keep handles dry, clean, and free from oil
and grease.
◾ Check Damaged Parts – Before further use of the
trimmer, a guard or other part that is damaged should
be carefully checked to determine that it will operate
properly and perform its intended function. Check for
alignment of moving parts, binding of moving parts,
breakage of parts, mounting, and any other condition
that may affect its operation. A guard or other part that
is damaged should be properly repaired or replaced
by an authorised service center unless indicated
elsewhere in this manual.
◾ Clear the area to be cut before each use. Remove all
objects such as rocks, broken glass, nails, wire, or line
that can be thrown or become entangled in the cutting
attachment. Make sure that other persons and pets are
at least 15m away.
◾ Before using the machine and after any impact, check
for signs of wear or damage and repair as necessary.
◾ Always hold the trimmer rmly, with both hands on the
handles while operating. Wrap your ngers and thumbs
around the handles.
◾ Avoid Accidentally Starting – Don’t carry the trimmer
with your nger on the trigger.
◾ Do not operate the trimmer in petrolic or explosive
atmospheres. Motors in these appliances normally
spark, and the sparks might ignite fumes.
◾ Damage to Trimmer – If you strike a foreign object
with the trimmer or it becomes entangled, stop the
tool immediately, remove the battery pack from the
line trimmer, check for damage and have any damage
repaired before further operation is attempted. Do not
operate with a broken guard or spool.
◾ If the equipment should start to vibrate abnormally,
stop the motor, remove the battery pack from the
line trimmer, and check immediately for the cause.
Vibration is generally a warning of trouble. A loose
head may vibrate, crack, break or come off the
trimmer, which may result in serious or fatal injury.
Make sure that the cutting attachment is properly xed
in position. If the head loosens after xing it in position,
replace it immediately. Never use a trimmer with a
loose cutting attachment.
◾ Replace a cracked, damaged or worn-out cutting head
immediately, even if damage is limited to supercial
cracks. Such attachments may shatter at high speed
and cause serious or fatal injury.
◾ Check the cutting attachment at regular short intervals
during operation, or immediately if there is a noticeable
change in cutting behavior.
◾ Only use EGO authorised polymer trimmer line
accessories and trimmer line that are designed for
use with this machine. Although certain unauthorised
attachments might be tted to the EGO line trimmer,
their use may be extremely dangerous, and/or
damaging to the tools.
◾ To reduce the risk of serious injury, never use wire
or metal-reinforced line or other material in place of
the nylon cutting lines. Pieces of wire could break off
and be thrown at high speed toward the operator or
bystanders.
◾ To reduce the risk of injury from loss of control, never
work on a ladder or on any other insecure support.
Never hold the cutting attachment above waist height.
◾ If situations occur that are not covered in this manual,
use care and good judgment. Contact the EGO Service
Center for assistance.
◾ Do not charge the battery pack in rain, or in wet
locations.
◾ Use only with EGO’s battery packs and chargers.
BATTERY
CHARGER
BA1120E, BA1400, BA2240E,
BA2800, BA3360, BA4200
CH5500E,
CH2100E
◾ The battery pack must be removed from the appliance
before it is scrapped.
◾ The battery shall be disposed of safely.
◾ Do not dispose of the battery in a re. The cells may
explode. Check with local authorities for possible
special disposal instructions.
◾ Do not open or mutilate the battery. Released
electrolyte is corrosive and may cause damage to the
eyes or skin. It may be toxic if swallowed.
◾ Exercise care in handling batteries in order not to short
the battery with conducting materials such as rings,
bracelets, and keys. The battery or conductor may
overheat and cause burns.
◾ When servicing, use only identical EGO replacement
parts. Use of any other accessory or attachment may
increase the risk of injury.
◾ Battery tools do not have to be plugged into an
electrical outlet; therefore, they are always in operating
condition. Be aware of possible hazards even when
the tool is not operating. Take care when performing
maintenance or service.
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LINE TRIMMER ATTACHMENT — STA15008
◾ Do not wash with a hose; avoid getting water in motor
and electrical connections.
◾ Always wear substantial footwear and long trousers
while operating the machine.
◾ Always be sure of the footing on slopes and to walk,
never run.
◾ Save these instructions. Refer to them frequently and
use them to instruct others who may use this tool. If
you loan this tool to someone else, also loan these
instructions to them to prevent misuse of the product
and possible injury.
SAVE THESE INSTRUCTIONS
NOTE: SEE YOUR POWER HEAD OPERATOR’S
MANUAL FOR ADDITIONAL SPECIFIC SAFETY RULES.
SPECIFICATIONS
Cutting Mechanism Bump Head
Line Diameter
2.4 mm nylon
twist line
Cutting Width 38 cm
No-Load Speed 5000/6000 min
-1
Weight (Without battery pack) 1.59 kg
Sound pressure level 70 dB(A)
PACKING LIST
PART NAME QUANTITY
Line Trimmer Attachment 1
Guard 1
Hex Wrench 1
Multi-Function Wrench 1
Operator’s Manual 1
About recommended cutting line, please visit the website
egopowerplus.com or refer to the EGO Product Catalogue.
DESCRIPTION
KNOW YOUR LINE TRIMMER ATTACHMENT (Fig. A)
1. End Cap
2. Line trimmer Shaft
3. Cutting Line
4. Trimmer Head (Bump Head)
5. Release Tab
6. Line-cutting Blade
7. Guard
8. Hex Wrench
9. Multi-Function Wrench
WARNING: Never operate the tool without the guard
rmly in place. The guard must always be on the tool to
protect the user.
ASSEMBLY
WARNING: If any parts are damaged or missing,
do not operate this product until the parts are replaced.
Use of this product with damaged or missing parts could
result in serious personal injury.
WARNING: Do not attempt to modify this product
or create accessories not recommended for use with this
line trimmer. Any such alteration or modication is misuse
and could result in a hazardous condition leading to
possibly serious personal injury.
WARNING: Do not connect to power head until
assembly is complete. Failure to comply could result in
accidental starting and possible serious personal injury.
MOUNTING THE GUARD
WARNING: Always wear gloves when mounting or
replacing the guard. Be careful of the blade on the guard
and protect your hands from being injured by the blade.
1. Lift the trimmer head and face it downward; align the
two mounting holes in the guard with the two bolts that
are preassembled on the base of the shaft. Make sure
that the internal surface of the guard faces towards the
trimmer head (Fig. C).
2. Lock the guard in place with the bolts and the supplied
hex wrench (Fig. D).
CONNECTING THE LINE TRIMMER ATTACHMENT TO
THE POWER HEAD
This line trimmer attachment is designed for use with EGO
Power Head PH1400E.
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LINE TRIMMER ATTACHMENT — STA1500
9
See “ INSTALLING AN ATTACHMENT TO THE POWER HEAD
“ section in the power head PH1400E operator’s manual.
OPERATION
WARNING: Do not allow familiarity with this product
to make you careless. Remember that a careless fraction
of a second is sufcient to inict serious injury.
WARNING: Always wear eye protection, along with
hearing protection. Failure to do so could result in objects being thrown into your eyes and other possible serious injuries.
APPLICATIONS
You may use this product for the purpose listed below:
◾ Trimming grass and weeds from around porches,
fences, and decks
NOTICE: The tool is to be used only for its prescribed
purpose. Any other use is deemed to be a case of misuse.
Before each use check for damaged/worn parts
Check the trimmer head, guard and front-assist handle
and replace any parts that are cracked, warped, bent, or
damaged in any away.
The line-cutting blade on the edge of the guard can dull
over time. It is recommended that you periodically sharpen it with a le or replace it with a new blade.
WARNING: Always wear gloves when mounting or
replacing the guard or when sharpening or replacing the
blade. Note the location of the blade on the guard and
protect your hand from injury.
WARNING: To prevent serious personal injury,
remove the battery pack from the power head before
servicing, cleaning, changing attachments or removing
material from the unit.
USING THE LINE TRIMMER WITH POWER HEAD
WARNING: Dress properly to reduce the risk of inju-
ry when operating this tool. Do not wear loose clothing or
jewelry. Wear eye and ear/hearing protection. Wear heavy,
long pants, boots and gloves. Do not wear short pants or
sandals or go barefoot.
WARNING: Clear the area to be cut before each use.
Remove all objects, such as rocks, broken glass, nails, wire,
or string that can be thrown or become entangled in the
cutting attachment. Clear the area of children, bystanders,
and pets. At a minimum, keep all children, bystanders and
pets at least 15m away; there still may be risk to bystanders from thrown objects. Bystanders should be encouraged
to wear eye protection. If you are approached, stop the
motor and cutting attachment immediately.
For safe and better operation, put on the shoulder strap
across the shoulder. Adjust the shoulder strap in a
comfortable operating position. Hold the line trimmer with
your one hand on the rear handle and your other hand
on the front-assist handle. Keep a rm grip with both
hands while in operation. The line trimmer should be held
at a comfortable position with the rear handle about hip
height. The trimmer head should be parallel to the ground
such that it easily contacts the material to be cut without
the operator having to bend over (Fig. B).
WARNING: The shoulder strap is also a quick
release mechanism in hazardous situation. When emergency occurs, take it off from your shoulder immediately,
no matter what way the strap is in.
After each use, clean the trimmer
See the MAINTENANCE section for cleaning instructions.
TO START/STOP THE TOOL
See “STARTING/STOPPING THE POWER HEAD” section
in the power head PH1400E operator’s manual.
ADJUSTING CUTTING LINE LENGTH
The trimmer head allows the operator to release more
cutting line without stopping the motor. As line becomes
frayed or worn, additional line can be released by lightly
tapping the trimmer head on the ground while operating
the trimmer (Fig. E).
NOTICE: Line release will become more difcult as the
cutting line becomes shorter.
WARNING: Do not remove or alter the line-cutting
blade assembly. Excessive line length will cause the motor to overheat and may result in serious personal injury.
LINE REPLACEMENT
NOTICE:
Always use the recommended nylon cutting line
with a diameter that does not exceed 2.4 mm. Using line
other than that specied may cause the line trimmer to
overheat or become damaged.
WARNING: Never use metal-reinforced line, wire,
or rope, etc. These can break off and become dangerous
projectiles.
1. Remove the battery pack
2. Remove the remaining cutting line, if necessary.
Simply pull it out by hand.
3. Rotate the spool retainer in the direction indicated by the
arrow, as necessary, to align the LOAD line on the spool
retainer with the eyelets in the spool base (Fig. F).
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LINE TRIMMER ATTACHMENT — STA150010
4. Cut 5m long cutting line, about 5 times the length of
the trimmer aluminium shaft. Insert the line into the
mounting hole inside the eyelet (Fig. G). Push and pull
the line from the other side until equal amounts of
line appear on both sides of the spool.
5. Press, while rotating the spool retainer in the arrow
direction, to wind the line onto the spool until
approximately 14cm of line is showing on each side
(Fig. H).
6. Push the spool retainer down while pulling on the
lines to manually advance the line and to check for
proper assembly of the trimmer head.
When the cutting line breaks from the line outlet or the
cutting line is not released when tapping the trimmer
head, follow the steps below:
1. Remove the battery pack.
2. Press the release tabs on the spool retainer and
remove the spool retainer by pulling it straight out
(Fig. I & J).
3. Remove the cutting line from the spool retainer.
4. With one hand holding the spool base, use the other
hand to grasp the spool retainer and align the tabs
on the spool retainer with the holes in the spool base
(Fig. K); use your palm to press and rotate the spool
retainer left and right until the tabs lock with the
spool base (Fig. L).
5. Following the instructions in “LINE REPLACEMENT” to
reload the cutting line.
When the tool is intended to use as a brushcutter, follow
the steps as Fig. M & N shown to disassemble the
trimmer head.
MAINTENANCE
WARNING: Before inspecting, cleaning or servicing
the unit, stop the motor, wait for all moving parts to stop,
and remove the battery pack. Failure to follow these
instructions can result in serious personal injury or
property damage.
WARNING: When servicing, use only identical
replacement parts. Use of any other parts can create a
hazard or cause product damage. To ensure safety and
reliability, all repairs, other than the items listed in these
maintenance instructions, should be performed by a
qualied service technician.
GENERAL MAINTENANCE
Avoid using solvents when cleaning plastic parts. Most
plastics are susceptible to damage from various types of
commercial solvents and may be damaged by their use.
Use clean cloths to remove dirt, dust, oil, grease, etc.
CLEAN THE UNIT
◾ Clear any grass that may have wrapped itself around
the motor shaft or trimmer head.
◾ Use a small brush or a small vacuum cleaner to clean
the air vents on the rear housing.
◾ Clean the unit using a damp cloth with a mild
detergent.
◾ Do not use any strong detergents on the plastic
housing or the handle. They can be damaged by
certain aromatic oils, such as pine and lemon, and by
solvents such as kerosene. Moisture can also cause
a shock hazard. Wipe off any moisture with a soft dry
cloth.
◾ TRANSMISSION GEARS LUBRICATION
The transmission gears in the gear case need be
lubricated periodically with gear grease. Check the gear
case grease level about every 50 hours of operation by
removing the sealing screw on the side of the case.
If no grease can be seen on the anks of the gear, follow
the steps below to ll with gear grease up to 3/4 capacity.
Do not completely ll the transmission gears.
1. Hold the line trimmer on its side so that the sealing
screw is facing upwards (Fig. O).
2. Use the multi-function wrench provided to loosen and
remove the sealing screw.
3. Use a grease syringe (not included) to inject some
grease into the screw hole; do not exceed 3/4
capacity.
4. Tighten the sealing screw after injection.
STORING THE UNIT
◾ Remove the battery pack from the trimmer.
◾ Clean the tool thoroughly before storing it.
◾ If the line trimmer attachment is removed from the
power head and stored separately: Fit the end cap
on the attachment shaft to avoid dirt getting into the
coupler.
◾ Store the unit in a dry, well-ventilated area, locked-up
or up high, out of the reach of children. Do not store
the unit on or adjacent to fertilisers, petrol, or other
chemicals.
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LINE TRIMMER ATTACHMENT — STA1500
11
Protecting the environment
Do not dispose of electrical appliances as
unsorted municipal waste, use separate
collection facilities.
Contact your local government for information regarding the collection systems
available.
If electrical appliances are disposed of in
landlls or dumps, hazardous substances
can leak into the groundwater and get
into the food chain, damaging your health
and well-being.
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LINE TRIMMER ATTACHMENT — STA150012
TROUBLESHOOTING
PROBLEM CAUSE SOLUTION
Line trimmer fails
to start
◾ The battery pack is not attached
to the power head.
◾ Attach the battery pack to the power head.
◾ No electrical contact between
the power head and the battery
pack.
◾ Remove battery, check contacts and reinstall the
battery pack until it snaps into place.
◾ The battery pack is depleted. ◾ Charge the battery pack with EGO chargers listed
in this manual.
◾ The lock-off lever and
trigger are not depressed
simultaneously.
◾ Press down the lock-off lever and hold it, then
depress the trigger to turn on the line trimmer.
Line trimmer stops
while cutting.
◾ The guard is not mounted on the
trimmer, resulting in an overly
long cutting line and motor
overload.
◾ Remove the battery pack and mount the guard on
the trimmer.
◾ Heavy cutting line is used. ◾ Use recommended nylon cutting line with diameter
no greater than 0.095 in. (2.4 mm).
◾ The motor shaft or trimmer head
is bound with grass.
◾ Stop the trimmer, remove the battery, and remove
the grass from the motor shaft and trimmer head.
◾ The motor is overloaded. ◾ Remove the trimmer head from the grass. The
motor will recover when the load is removed. When
cutting, move the trimmer head in and out of the
grass to be cut and remove no more than 8 inches
of length in a single cut.
◾ The battery pack or line trimmer
is too hot.
◾ Allow the battery pack or trimmer to cool until the
temperature drops below 152°F (67°C).
◾ The battery pack is
disconnected from the tool.
◾ Re-install the battery pack.
◾ The battery pack is depleted. ◾ Charge the battery pack with EGO chargers listed
in this manual.
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LINE TRIMMER ATTACHMENT — STA1500
13
PROBLEM CAUSE SOLUTION
Trimmer head will
not advance line.
◾ The motor shaft or trimmer head
is bound with grass.
◾ Stop the trimmer, remove the battery, and clean the
motor shaft and trimmer head.
◾ There is not enough line on the
spool.
◾ Remove the battery and replace the cutting line;
follow the section “LINE REPLACEMENT” in this
manual.
◾ The trimmer head is dirty. ◾ Remove the battery and clean the spool retainer
assembly and spool base.
◾ The line is tangled in the spool
retainer assembly.
◾ Remove the battery, remove the line from the spool
retainer and rewind; follow the section “RELOAD
THE CUTTING LINE” in this manual.
◾ The line is too short. ◾ Remove the battery and pull the lines manually
while alternately pressing down and releasing the
trimmer head.
Grass wraps around
trimmer head and
motor housing.
◾ Cutting tall grass at ground
level.
◾ Cut tall grass from the top down, removing no more
than 8 inches in each pass to prevent wrapping.
The blade is not
cutting the line.
◾ The line-cutting blade on the
edge of the guard has become
dull.
◾ Sharpen the line-cutting blade with a le or replace
it with a new blade.
Cracks on the
trimmer head or
the spool retainer
comes loose with
spool base.
◾ The trimmer head is worn out. ◾ Replace the trimmer head immediately; follow the
section “TRIMMER HEAD REPLACEMENT” in this
manual.
During line replacement, the line
can’t be loaded into
the trimmer head
properly.
◾ Spool retainer’s LOAD lines do
not align with the eyelets in the
spool base.
◾ Rotate the spool retainer in the arrow direction to
align the LOAD lines on the spool retainer with the
eyelets in the spool base.
◾ The string line is not correctly
inserted into the mounting hole
in the eyelet.
◾ Align the LOAD lines with the eyelets rstly, then
insert the line into the mounting hole, which is
located inside the eyelet.
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LINE TRIMMER ATTACHMENT — STA150014
WARRANTY
EGO WARRANTY POLICY
5 year warranty on EGO outdoor power equipment and 3 year warranty on EGO Power+ System battery packs and
chargers.
Please contact EGO customer service on Australia 1300 000 EGO(1300 000 346),
New Zealand 0508 000 EGO (0508 000 346) any time you have questions or warranty claims.
LIMITED SERVICE WARRANTY
FOR FIVE YEARS from the date of original retail purchase, this EGO product is warranted against defects in material or
workmanship. Defective product will receive free repair.
FOR THREE YEARS from the date of original retail purchase, the EGO Power+ System battery pack and charger are
warranted against defects in material or workmanship. Defective product will receive free repair.
This warranty does not cover the blade, which is a part that can wear out from normal use within the warranty period.
◾ This warranty applies only to the original purchaser at retail and may not be transferred.
◾ The warranty period for any EGO product or part used for industrial, professional or commercial purpose is one year.
◾ This warranty is void if the product has been used for rental purpose.
◾ This warranty does not cover the damage resulting from modication, alteration or unauthorised repair.
◾ This warranty only covers defects arising under normal usage and does not cover any malfunction, failure or defect
resulting from misuse, abuse (including overloading of the product beyond capacity and exposure to water or rain),
accidents, neglect or lack of proper installation, and improper maintenance or storage.
◾ This warranty does not cover normal deterioration of the exterior nish, including but not limited to scratches, dents,
paint chips, or to any corrosion or discoloring by heat, abrasive and chemical cleaners.
HOW TO OBTAIN SERVICE
For warranty service, please contact EGO customer service on Australia 1300 000 EGO(1300 000 346),
New Zealand 0508 000 EGO (0508 000 346). When requesting warranty service, you must present the original dated
sales receipt. An authorized service center will be selected to repair the product according to the stated warranty terms.
ADDITIONAL LIMITATIONS
Chervon Australia Pty Ltd ABN 36 165 077 501(“Chervon”) warrants to the original domestic purchaser that this
product will be free from defects in materials and workmanship for 5 years from date of purchase, and any battery or
charger will be free from defects in materials and workmanship for 3 years from date of purchase. To make a claim,
return the faulty item together with proof of purchase directly to your closest service agent or to the place of purchase.
Any handling and transportation costs (and other expenses incurred in claiming this warranty) are not covered by this
warranty and will not be borne by Chervon. The replacement product or part or repaired product will be made available
for your collection at an address nominated by Chervon. Where a valid warranty claim is made, Chervon will replace the
defective product or repair the fault. Where the product is repaired, Chervon may use refurbished parts. This warranty
does not cover normal wear and tear, misuse or abuse. This warranty may also be further limited or voided as specically detailed in the product Manual. Chervon has no other liability under this warranty.The benets to you given by this
warranty are in addition to other rights and remedies imposed by State and Federal legislation that cannot be excluded.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure. Chervon Australia Pty Ltd, Unit 13, 1488 Ferntree Gully Rd, Knoxeld, VIC. 3180.
Phone Number: Australia 1300 000 EGO(1300 000 346), New Zealand 0508 000 EGO (0508 000 346).
Email address: support@egopowerplus.com.au.
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