EGO ST1300E Operator's Manual

Page 1
LINE TRIMMER
WARNING: To reduce the risk of injury, the user must read and understand the
Operator’s Manual before using this product. Save these instructions for future reference.
OPERATOR’S MANUAL
56 VOLT LITHIUM-ION
CORDLESS LINE TRIMMER
MODEL NUMBER ST1300E
Page 2
B
D
C
E
6. Adjustable Front-assist Handle
2. Rear Handle
1. Trigger
13. Latch
14. Battery-release Button
7. Trimmer Head (Bump Head)
8. Bump Knob
9. Line-cutting Blade
10. Guard
11. Ejection Mechanism
12. Electric Contacts
A
5. Soft Sleeve
4. Speed Adjustment Switch
3. Lock-off Lever
Page 3
H
J
I
1
2
G
K
1
2
Position 1
Position 2
ML
8
1
2
Front-Assist Handle
Lower Clamp
Combination Blots
F
Page 4
P
12 cm
Q
R
Tab
Notch
Eyelet
Slot
N
O
11 cm
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56 VOLT LITHIUM-ION CORDLESS LINE TRIMMER — ST1300E-S
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READ ALL INSTRUCTIONS!
READ & UNDERSTAND INSTRUCTION MANUAL
Residual risk! People with electronic devices, such
as pacemakers, should consult their physician(s) before using this product. Operation of electrical equipment in close proximity to a heart pacemaker could cause interference or failure of the pacemaker.
WARNING: To ensure safety and reliability, all
repairs and replacements should be performed by a qualied service technician.
SAFETY SYMBOLS
The purpose of safety symbols is to attract your attention to possible dangers. The safety symbols and the explanations with them deserve your careful attention and understand­ing. The symbol warnings do not, by themselves, eliminate any danger. The instructions and warnings they give are no substitutes for proper accident prevention measures.
WARNING: Be sure to read and understand all safety
instructions in this Operator’s Manual, including all safety alert symbols such as “DANGER,” “WARNING,” and “CAUTION” before using this tool. Failure to following all instructions listed below may result in electric shock, re, and/or serious personal injury.
SYMBOL MEANING
SAFETY ALERT SYMBOL: Indicates DANGER, WARN-
ING, or CAUTION. May be used in conjunction with other
symbols or pictographs.
WARNING: The operation of any power tools can result in foreign objects being thrown into your eyes, which can result in severe eye damage. Before beginning power tool operation, always wear safety goggles or safety glasses with side shields and a full face shield when needed. We recommend a Wide Vision Safety Mask for use over eyeglasses or standard safety glasses with side shields.
SAFETY INSTRUCTIONS
This page depicts and describes safety symbols that may appear on this product. Read, understand, and follow all instructions on the machine before attempting to assemble and operate.
Safety Alert
Precautions that involve your safety.
Read Operator’s Manual
To reduce the risk of injury, user must read and understand operator’s manual before using this product.
Wear Eye Protection
Always wear safety goggles or safety glasses with side shields and a full face shield when operating this product.
Wear Ear Protection
Always wear ear protection when operating this product.
Ø2.0 mm
Line Diam­eter
The Diameter of the nylon cutting line
33cm
Cutting Width
The Max. cutting width of line trimmer
No Cutting Blade
Do not install metal or plastic cutting blades
IPX4
Ingress Protection Degree
Protection from splashing water
Keep Bystanders Away
Ensure that other people and pets remain at least 15m away from the line trimmer when it is in use.
15m
Keep Bystanders Away
Ensure that other people and pets remain at least 15m away from the line trimmer when it is in use.
V Volt Voltage
A Amperes Current
Hz Hertz
Frequency (cycles per second)
W Watt Power
min Minutes Time
Alternating Current
Type of current
Direct Current
Type or a characteristic of current
n
0
No Load Speed
Rotational speed, at no load
... /min Per Minute Revolutions per minute
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56 VOLT LITHIUM-ION CORDLESS LINE TRIMMER — ST1300E-S6
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IMPORTANT SAFETY INSTRUCTIONS
WARNING: When using line trimmers, basic safety
precautions should always be followed to reduce the risk of re, electric shock, and personal injury, including the following:
READ CAREFULLY BEFORE USE
KEEP FOR FUTURE REFERENCE
DANGER: Do not rely on the tool’s insulation against
electric shock. To reduce the risk of electrocution, never operate the machine in the vicinity of any wires or cables (power, etc.) which may carry electric current.
CAUTION: Wear appropriate personal hearing
protection during use. Under some conditions and durations of use, noise from this product may contribute to hearing loss.
TRAINING
◾ Read the instructions carefully. Be familiar with the
controls and the proper use of the machine.
◾ Never allow people unfamiliar with these instructions
or children to use the machine. Local regulations can restrict the age of the operator.
◾ Keep in mind that the operator or user is responsible
for accidents or hazards occurring to other people or their property.
PREPARATION
◾ Never operate the machine while people, especially
children, or pets are nearby.
◾ Wear eye protection and stout shoes at all times while
operating the machine.
◾ The distance between the machine and bystanders
shall be at least 15m.
◾ Do not use metal blades
OPERATION
◾ Use the machine only in daylight or good articial light. ◾ Never operate the machine with damaged guards or
shields or without guards or shields in place.
◾ Switch on the motor only when the hands and feet are
away from the cutting means.
◾ Always disconnect the machine from the power supply
(i.e. remove the plug from the mains or remove the disabling device).
◾ whenever leaving the machine unattended;
◾ before clearing a blockage; ◾ before checking, cleaning or working on the machine; ◾ after striking a foreign object; ◾ whenever the machine starts vibrating abnormally.
◾ Take care against injury to feet and hands from the
cutting means.
◾ Always ensure that the ventilation openings are kept
clear of debris.
MAINTENANCE AND STORAGE
◾ Disconnect the machine from the power supply
(i.e. remove the plug from the mains or remove the disabling device) before carrying out maintenance or cleaning work.
◾ Use only the manufacturer’s recommended
replacement parts and accessories.
◾ Inspect and maintain the machine regularly. Have the
machine repaired only by an authorized repairer.
◾ When not in use, store the machine out of the reach
of children.
OTHER SAFETY WARNINGS
◾ Avoid Dangerous Environments – Don’t use trimmers
in damp or wet locations.
◾ Always turn the line trimmer off or remove the battery
pack whenever leaving the trimmer unattended.
◾ Don’t Use In Rain. ◾ Keep Children Away – All visitors should be kept at a
distance from work area.
◾ Dress Properly – Do not wear loose clothing or jewelry.
They can be caught in moving parts. Use of rubber gloves and substantial footwear is recommended when working outdoors. Wear protective hair covering to contain long hair.
◾ Use Safety Glasses – Always use a face or dust mask if
operation is dusty.
◾ Use the Right Tool– Do not use the tool for any job except
that for which it is intended.
◾ Don’t Force the Trimmer – It will do the job better and
with less likelihood of a risk of injury at the rate for which it was designed.
◾ Don’t Overreach – Keep proper footing and balance at
all times.
◾ Stay Alert – Watch what you are doing. Use common
sense. Do not operate the trimmer when you are tired.
◾ Do not operate the trimmer while under the inuence
of alcohol or drugs.
◾ Keep guards in place and in working order. ◾ Store Trimmer Indoors – When not in use the trimmer
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56 VOLT LITHIUM-ION CORDLESS LINE TRIMMER — ST1300E-S
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should be stored indoors in a dry and high or locked­up place with the battery pack removed – out of reach of children.
◾ Maintain Trimmer With Care – Keep the cutting
attachment clean for best performance and to reduce the risk of injury. Follow instructions for changing accessories. Keep handles dry, clean, and free from oil and grease.
◾ Check Damaged Parts – Before further use of the
trimmer, a guard or other part that is damaged should be carefully checked to determine that it will operate properly and perform its intended function. Check for alignment of moving parts, binding of moving parts, breakage of parts, mounting, and any other condition that may affect its operation. A guard or other part that is damaged should be properly repaired or replaced by an authorized service center unless indicated elsewhere in this manual.
◾ Clear the area to be cut before each use. Remove all
objects such as rocks, broken glass, nails, wire, or line that can be thrown or become entangled in the cutting attachment. Make sure that other persons and pets are at least 15m away.
◾ Before using the machine and after any impact, check
for signs of wear or damage and repair as necessary.
◾ Always hold the trimmer rmly, with both hands on the
handles while operating. Wrap your ngers and thumbs around the handles.
◾ Avoid Accidentally Starting–Don’t carry the trimmer with
your nger on the trigger.
◾ Do not operate the trimmer in petrolic or explosive
atmospheres. Motors in these appliances normally spark, and the sparks might ignite fumes.
◾ Do not touch moving hazardous parts before turn off
the machine (or remove the battery pack from the machine) and the moving hazardous parts have come to a complete stop.
◾ Damage to Trimmer – If you strike a foreign object
with the trimmer or it becomes entangled, stop the tool immediately, remove the battery pack from the line trimmer, check for damage and have any damage repaired before further operation is attempted. Do not operate with a broken guard or spool.
◾ If the equipment should start to vibrate abnormally,
stop the motor , remove the battery pack from the line trimmer. and check immediately for the cause. Vibration is generally a warning of trouble. A loose head may vibrate, crack, break or come off the trimmer, which may result in serious or fatal injury. Make sure that the cutting attachment is properly xed in position. If the head loosens after xing it in position, replace it immediately. Never use a trimmer with a loose cutting attachment.
◾ Replace a cracked, damaged or worn-out cutting
head immediately, even if damage is limited to supercial cracks. Such attachments may shatter at high speed and cause serious or fatal injury.
◾ Check the cutting attachment at regular short
intervals during operation, or immediately if there is a noticeable change in cutting behavior.
◾ Only use EGO
TM
authorized polymer trimmer line accessories and trimmer line that are designed for use with this machine. Although certain unauthorized attachments might be tted to the EGOTM line trimmer, their use may be extremely dangerous, and/ or damaging to the tools.
◾ To reduce the risk of serious injury, never use wire or
metal-reinforced line or other material in place of the nylon cutting lines. Pieces of wire could break off and be thrown at high speed toward the operator or bystanders.
◾ To reduce the risk of injury from loss of control, never
work on a ladder or on any other insecure support. Never hold the cutting attachment above waist height.
◾ If situations occur that are not covered in this manual,
use care and good judgment. Contact the EGO Service Center for assistance.
◾ Do not charge the battery pack in rain, or in wet
locations.
◾ Use only with EGO’s battery packs and chargers.
BATTERY
CHARGER
BA1120E, BA1400, BA2240E, BA2800, BA3360, BA4200
CH5500E, CH2100E
◾ The battery pack must be removed from the appliance
before it is scrapped.
◾ The battery shall be disposed of safely. ◾ Do not dispose of the battery in a re. The cells may
explode. Check with local authorities for possible special disposal instructions.
◾ Do not open or mutilate the battery. Released
electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic if swallowed.
◾ Exercise care in handling batteries in order not to short
the battery with conducting materials such as rings, bracelets, and keys. The battery or conductor may overheat and cause burns.
◾ When servicing, use only identical EGO
TM
replacement parts. Use of any other accessory or attachment may increase the risk of injury.
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56 VOLT LITHIUM-ION CORDLESS LINE TRIMMER — ST1300E-S8
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◾ Battery tools do not have to be plugged into an
electrical outlet; therefore, they are always in operating condition. Be aware of possible hazards even when the tool is not operating. Take care when performing maintenance or service.
◾ Do not wash with a hose; avoid getting water in motor
and electrical connections.
◾ Save these instructions. Refer to them frequently and
use them to instruct others who may use this tool. If you loan this tool to someone else, also loan these instructions to them to prevent misuse of the product and possible injury.
◾ Always wear substantial footwear and long trousers
while operating the machine.
◾ Always be sure of the footing on slopes and to walk,
never run.
SAVE THESE INSTRUCTIONS!
SPECIFICATIONS
Voltage
56 V
No-load Speed 5200-6500 /min
Cutting Mechanism Bump Head
Cutting Line Type
AL0802 2.0mm Nylon twist line
Cutting Width 33 cm
Weight (without battery pack) 2.76 kg
PACKING LIST
PART NAME QUANTITY
Line Trimmer 1
Guard 1
Front-assist Handle Assembly 1
Hex Wrench 1
Screws for Locking Shaft 2
Operator’s Manual 1
DESCRIPTION
KNOW YOUR LINE TRIMMER (Fig. A)
1. Trigger
2. Rear Handle
3. Lock-off Lever
4. Speed Adjustment Switch
5. Soft Sleeve
6. Adjustable Front-assist Handle
7. Trimmer Head (Bump Head)
8. Bump Knob
9. Line-cutting Blade
10. Guard
11. Ejection Mechanism
12. Electric Contacts
13. Latch
14. Battery-release Button
ASSEMBLY
WARNING: If any parts are damaged or missing,
do not operate this product until the parts are replaced. Use of this product with damaged or missing parts could result in serious personal injury.
WARNING: Do not attempt to modify this product or
create accessories not recommended for use with this line trimmer. Any such alteration or modication is misuse and could result in a hazardous condition leading to possible serious personal injury.
WARNING: To prevent accidental starting that could
cause serious personal injury, always remove the battery pack from the tool when assembling parts.
UNFOLDING THE SHAFT
WARNING: Do not hold the shaft at the joints in
order to avoid pinching your hands or ngers.
WARNING: Do not attempt to start the trimmer
until the shaft has been locked. Unfold the shaft gently, ensuring the cable inside the shaft, and lock it with two screws by the supplied wrench (Fig. B & C).
MOUNTING THE GUARD
WARNING: Always wear gloves when mounting or
replacing the guard. Take care of the blade on the guard and protect your hand from cutting.
WARNING: Never operate the tool without the
guard rmly in place. The guard must always be on the tool to protect the user! When the guard was xed, never attempted to remove or adjust the guard, if replace needed, it shall be performed by a qualied service technician!
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56 VOLT LITHIUM-ION CORDLESS LINE TRIMMER — ST1300E-S
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Loosen and remove the two combination screws from the shaft base (Fig. D). Align the guard mounting holes with the assembly holes and then lock the guard onto the shaft base with the two screws. Make sure the guard is xed according to Fig. D & E, any reverse xing will cause great danger!
MOUNTING AND ADJUSTING THE FRONT-ASSIST HANDLE
Attach the front-assist handle and the lower clamp onto the shaft, pre-tightened by four combination bolts, and then adjust the handle position to make sure your front arm is straight, lastly tighten the bolts by the supplied wrench (Fig. F & G).
NOTICE: The front-assist handle should be turned
upwards to point toward the top of the handle.
WARNING: Only x the front-assist handle in front of
the soft sleeve on the shaft.
WARNING: The tool can not be used without the
front-assist handle reliably xed.
OPERATION
WARNING: Do not allow familiarity with this product
to make you careless. Remember that a careless fraction of a second is sufcient to inict serious injury.
WARNING: Always wear eye protection with side
shields. along with hearing protection. Failure to do so could result in objects being thrown into your eyes and other possible serious injuries.
WARNING: Do not use any attachments or
accessories not recommended by the manufacturer of this product. The use of attachments or accessories not recommended can result in serious personal injury.
WARNING: Use your line trimmer equipped with the
appropriate cutting line only for cutting grass and similar material.
You may use this product for the purposes listed below:
Trimming: used for removing grass and weeds up against walls, fences, trees and borders.
Cutting: used for cutting the grass that is difcult to reach using a normal mower.
NOTICE: The tool is to be used only for its prescribed
purpose. Any other use, for example edge trimming, is deemed to be a case of misuse.
ATTACHING/DETACHING THE BATTERY PACK
Fully charge before rst use.
To Attach
Align the battery ribs with the mounting slots and press the battery pack down until you hear a “click” (Fig. H).
To Detach
Depress the battery-release button and pull the battery pack out as Fig. I shown.
HOLDING THE LINE TRIMMER
WARNING: Dress properly to reduce the risk of injury
when operating this tool. Do not wear loose clothing or jewelry. Wear eye and ear/hearing protection. Wear heavy duty, long trousers, boots and gloves. Do not wear short trousers, sandals or go barefoot.
Before operating, hold the trimmer with both hands, one hand on the rear handle and the other on the front-assist handle which shall be straight (Fig. J). Then check for balanced footing and a proper cutting distance without operator bending over.
STARTING/STOPPING THE LINE TRIMMER
To Start
Press down the lock-off lever and hold it in that position. Depress the trigger to turn on the line trimmer as Fig. K shown.
To Stop
Release the lock-off lever and the trigger.
NOTICE: The motor has two speeds for cutting,
Position“1” for lower speed and Position “2” for high speed, as Fig. K shown. Just push the speed adjustment switch to the suitable position during cutting.
WARNING: Always remove the battery pack from the
line trimmer during work breaks and after nishing work.
USING THE LINE TRIMMER
WARNING: To avoid serious personal injury, wear
goggles or safety glasses at all times when operating this unit. Wear a face mask or dust mask in dusty locations.
Clear the area to be cut before each use. Remove all ob­jects, such as rocks, broken glass, nails, wire, or line, that can be thrown or become entangled in the cutting attach­ment. Clear the area of children, bystanders, and pets. At a minimum, keep all children, bystanders and pets at least 15m away; there still may be risk to bystanders from thrown objects. Bystanders should be encouraged to wear eye protection. If you are approached, stop the motor and cutting attachment immediately.
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56 VOLT LITHIUM-ION CORDLESS LINE TRIMMER — ST1300E-S10
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Before each use, check for damage/worn parts
Check the bump head, guard and front-assist handle and replace the parts that are cracked, warped, bent, or damaged in any away.
The line-cutting blade on the edge of the guard can dull over time. It is recommended that you periodically sharp­en it with a le or replace it with a new blade.
WARNING: Always wear gloves when mounting the
guard or sharpen or replacing the blade. Take care of the blade on the guard and protect your hand from cutting.
After each use, clean the trimmer.
CAUTION: Obstructions in the vents will prevent
the air from owing into the motor housing and result in overheating or damaged of the motor.
◾ Use only mild soap and a damp cloth to clean the tool.
Never let any liquid get inside the tool; never immerse any part of the tool into a liquid.
◾ Keep air vents in the motor housing from debris at
all times.
WARNING: Never use water for cleaning your
trimmer. Avoid using solvents when cleaning plastic parts. Most plastics are susceptible to damage from various types of commercial solvents. Use clean cloths to remove dirt, dust, oil, grease, etc.
ADJUSTING CUTTING LINE LENGTH
The bump head allows the operator to release more cutting line without stopping the motor. As line becomes frayed or worn, additional line can be released by lightly tapping the bump knob on the ground while operating the trimmer (Fig. L).
NOTICE: Line release will become more difcult as the
cutting line becomes shorter.
WARNING: Do not remove or alter the line cutting
blade assembly. Excessive line length will cause the motor to overheat and may result in serious personal injury.
LINE REPLACEMENT
WARNING: Never use metal-reinforced line, wire,
rope, etc. These can break off and become dangerous projectiles.
There are two methods to replace the cutting line:
1. Wind the spool with new line.
2. Install a pre-wound spool (AS1300, AS1301, AS1302, if necessary, available in dealer).
Wind the spool with new line
Press the two release tabs on the spool base and pull the spool retainer out (Fig. M). Take out approximately 7m of 2.0mm diameter cutting line. Fold and wind it onto the spool as Fig. N & O shown. Then place the line ends through the two opposite notches in the spool (Fig. P) and place the spool into its retainer with notches aligned with retainer eyelets (Fig. R). Lastly, align the retainer slots with the tabs on the spool base and press the retainer evenly down, ensuring that it snaps into place (Fig. Q).
NOTICE: Always clean the spool retainer, spool and spool
base before reassembling the trimmer head. Check the spool retainer, spool and spool base for wear. If necessary, replace the wear parts.
NOTICE: Failure to wind the line in the direction indicated
will cause the trimmer head to operate incorrectly.
Install a pre-wound spool
Press the two release tabs on the spool base and pull the spool retainer out (Fig. M). Then place a pre-wound spool into the retainer with notches aligned with retainer eyelets (Fig. R). Lastly, align the retainer slots with the tabs on the spool base and press the retainer evenly down, ensuring that it snaps into place (Fig. Q).
NOTICE: Make sure that the tabs on the spool base snap
into place or the spool will come out during operation.
MAINTENANCE
WARNING: When servicing, use only identical
replacement parts. Inspect and maintain the machine regularly. To ensure safety and reliability, all repairs should be performed by a qualied service technician.
WARNING: Battery tools do not have to be plugged
into an electrical outlet; therefore, they are always in operating condition. To prevent serious personal injury, take extra precautions and care when performing maintenance, service or for changing the cutting attachment or other attachments.
WARNING: To prevent serious personal injury,
remove the battery pack from the tool before servicing, cleaning, changing add-on attachments or removing material from the unit.
CLEANING THE UNIT
◾ Clean the unit using a damp cloth with a mild
detergent.
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56 VOLT LITHIUM-ION CORDLESS LINE TRIMMER — ST1300E-S
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◾ Do not use any strong detergents on the plastic
housing or the handle. They can be damaged by certain aromatic oils, such as pine and lemon, and by solvents such as kerosene. Moisture can also cause a shock hazard. Wipe off any moisture with a soft dry cloth.
◾ Use a small brush or the air discharge of a small
vacuum cleaner brush to clean the air vents on the rear housing.
STORING THE UNIT
◾ Remove the battery pack from the line trimmer when
it is not in use.
◾ Clean the tool thoroughly before storing it. ◾ Store the unit in a dry, well-ventilated area, locked-up
or up high, out of the reach of children. Do not store the unit on or adjacent to fertilizers, petrol, or other chemicals.
Protecting the environment
Do not dispose of electrical appliances as unsorted municipal waste, use separate collection facilities.
Contact your local government for information regarding the collection systems available.
If electrical appliances are disposed of in landlls or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being.
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56 VOLT LITHIUM-ION CORDLESS LINE TRIMMER — ST1300E-S12
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TROUBLESHOOTING
PROBLEM CAUSE SOLUTION
Line trimmer fails to start.
◾ The battery pack is not attached
to the line trimmer.
◾ Attach the battery pack to the line trimmer.
◾ No electrical contact between
the trimmer and battery.
◾ Remove battery, check contacts and reinstall the
battery pack.
◾ The battery pack is depleted. ◾ Charge the battery pack. ◾ The lock-off lever and
trigger are not depressed simultaneously.
◾ Press down the lock-off lever and hold it, then
depress the trigger to turn on the line trimmer.
Line trimmer stops while cutting.
◾ The guard is not mounted on the
trimmer, resulting in an overly long cutting line and motor overload.
◾ Remove the battery pack and mount the guard on
the trimmer.
◾ Heavy cutting line is used. ◾ Use standard nylon cutting line with diameter no
more than 2.0mm.
◾ The motor shaft or trimmer head
is bound with grass.
◾ Stop the trimmer, remove the battery, and remove
the grass from the motor shaft and trimmer head.
◾ The motor is overloaded. ◾ Remove the trimmer head from the grass. The
motor will recover to work as soon as the load is removed. When cutting, move the trimmer head in and out of the grass to be cut and remove no more than 20cm of length in a single cut.
◾ The battery pack or line trimmer
is too hot.
◾ Allow the battery pack or trimmer to cool until the
temperature drops below 67°C.
◾ The battery pack is
disconnected from the tool.
◾ Re-install the battery pack.
◾ The battery pack is depleted. ◾ Charge the battery pack.
Trimmer head will not advance line.
◾ The motor shaft or trimmer head
is bound with grass.
◾ Stop the trimmer, remove the battery, and remove
the grass from the motor shaft and trimmer head.
◾ There is not enough line on the
spool.
◾ Remove the battery and replace the cutting line;
follow the section “LINE REPLACEMENT” in this manual.
◾ The trimmer head is dirty. ◾ Remove the battery and clean the spool, spool
retainer and spool base.
◾ Line is tangled on spool. ◾ Remove the battery, remove the line from the
spool and rewind; follow the section “LINE REPLACEMENT” in this manual.
◾ The line is too short. ◾ Remove the battery and pull the lines while
alternately pressing down on and releasing the bump knob.
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56 VOLT LITHIUM-ION CORDLESS LINE TRIMMER — ST1300E-S
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PROBLEM CAUSE SOLUTION
Grass wraps around trimmer head and motor housing.
◾ Cutting tall grass at ground
level.
◾ Cut tall grass from the top down, removing no
more than 20cm in each pass to prevent wrapping.
Line is not cutting well.
◾ The line-cutting blade on the
edge of the guard has become dull.
◾ Sharpen the line-cutting blade with a le or
replace it with a new blade.
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56 VOLT LITHIUM-ION CORDLESS LINE TRIMMER — ST1300E-S14
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WARRANTY
EGO WARRANTY POLICY
5 year warranty on EGO outdoor power equipment and 3 year warranty on EGO Power+ System battery packs and chargers.
Please contact EGO customer service on Australia 1300 000 EGO(1300 000 346), New Zealand 0508 000 EGO (0508 000 346) any time you have questions or warranty claims.
LIMITED SERVICE WARRANTY
FOR FIVE YEARS from the date of original retail purchase, this EGO product is warranted against defects in material or workmanship. Defective product will receive free repair.
FOR THREE YEARS from the date of original retail purchase, the EGO Power+ System battery pack and charger are warranted against defects in material or workmanship. Defective product will receive free repair.
This warranty does not cover routine maintenance parts and consumables that can wear out from normal use within the warranty period.
This warranty applies only to the original purchaser at retail and may not be transferred. The warranty period for any EGO product or part used for industrial, professional or commercial purpose is one year. This warranty is void if the product has been used for rental purpose. This warranty does not cover the damage resulting from modication, alteration or unauthorized repair. This warranty only covers defects arising under normal usage and does not cover any malfunction, failure or defect
resulting from misuse, abuse (including overloading of the product beyond capacity and exposure to water or rain), accidents, neglect or lack of proper installation, and improper maintenance or storage.
This warranty does not cover normal deterioration of the exterior nish, including but not limited to scratches, dents,
paint chips, or to any corrosion or discoloring by heat, abrasive and chemical cleaners.
HOW TO OBTAIN SERVICE
For warranty service, please contact EGO customer service on Australia 1300 000 EGO(1300 000 346), New Zealand 0508 000 EGO (0508 000 346). When requesting warranty service, you must present the original dated sales receipt. An authorized service center will be selected to repair the product according to the stated warranty terms.
ADDITIONAL LIMITATIONS
Chervon Australia Pty Ltd ABN 36 165 077 501(“Chervon”) warrants to the original domestic purchaser that this product will be free from defects in materials and workmanship for 5 years from date of purchase, and any battery or charger will be free from defects in materials and workmanship for 3 years from date of purchase. To make a claim, return the faulty item together with proof of purchase directly to your closest service agent or to the place of purchase. Any handling and transportation costs (and other expenses incurred in claiming this warranty) are not covered by this warranty and will not be borne by Chervon. The replacement product or part or repaired product will be made available for your collection at an address nominated by Chervon. Where a valid warranty claim is made, Chervon will replace the defective product or repair the fault. Where the product is repaired, Chervon may use refurbished parts. This warranty does not cover normal wear and tear, misuse or abuse. This warranty may also be further limited or voided as speci­cally detailed in the product Manual. Chervon has no other liability under this warranty.The benets to you given by this warranty are in addition to other rights and remedies imposed by State and Federal legislation that cannot be excluded. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Chervon Australia Pty Ltd, Unit 13, 1488 Ferntree Gully Rd, Knoxeld, VIC. 3180. Phone Number: Australia 1300 000 EGO(1300 000 346), New Zealand 0508 000 EGO (0508 000 346). Email address: support@egopowerplus.com.au.
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