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ELECTRIC BICYCLE OWNER’S MANUAL
For Owners of EG Zurich 350 IX and 350 IX Step-thru Electric Bicycle
Table of Contents
Descriptions: Page
Installation Instructions 2
How to install the bicycle out of the box 2
Operation Instructions 3
How to operate the Electric Bicycle 3
About the Brake Safety Feature on all our Electric Bikes 4
How to read the Battery Meters and about the Li-on Battery 5
Care Instructions 5
Battery 5
Storage, Maintenance and Transport 6
Battery 6
Charger 6
Charger 6
Accessories 7
Electric Motor and Battery Features 7
Charging the Battery 7
Repair and Service 7
Inspection of the Bearings and Maintenance 8
Serial Numbers to your EG Electric Bike 8
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INSTALLATION INSTRUCTIONS
How to install the bicycle out of the box
1. Unpack the bicycle from the box and cut all the ties that held the bicycle together during
shipping.
2. Turn the front fork 180 degrees. If the fork cannot turn, loosen the screws holding the
handlebar stem and then turn the fork. Tighten the handlebar stem back after turning the fork
forward; such that the stem will protrude forward.
3. Install the handle bar onto the handlebar stem. An Allen key is supplied to install the handle
bar.
4. Remove the battery from the rack, so that it is easier to turn the bicycle upside down to install
the front wheel. To remove the battery, insert the keys into the lock and turn the key to unlatch
the battery. Gently slide the battery out from the holder.
5. ! WARNING: Please make sure that the saddle and the handle bar are installed properly
before turning the bicycle upside down to install the front wheel. Ensure the weight of the bike
does not bend the rear mudguard.
6. Turn the bicycle upside down such that the fork is facing upward.
7. Check the pattern of the tire such that when installed they will match the direction of the rear
tires and the motor connector on the same side to where you will connect the motor cable.
8. Install the front wheel by placing the wheel between the forks. Place the wheel past the front vbrake.
9. ! NOTE: Please make sure the lock washers are in between the hub motor and the fork on
both sides of the hub motor.
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10.Turn the wheel until the lock washers on either sides of the hub motor spindle drops all the way
into the fork opening and the lock washer covers the opening of the fork. Lock in the axle by
tightening the nuts on both sides to equal tightness using either wrench size 18 or an
adjustable wrench.
11.! WARNING: Do NOT over tighten nut against the fork; for you will risk damaging your fork.
12.Connect the motor cables by aligning the arrows on both end of the connectors.
13.Turn the bicycle back around on its wheels, and lower the kick-stand.
14.Install the Front LED reflector lamp and front fender onto your bicycle on the arch of your fork.
15.Install the fender stays against hole near to the bottom end of your bicycle fork.
16.Install the pedals to the bike. Each of the pedals has a letter indicating which side it needs to
be installed to. R=Right and L=Left. Install them using the provided wrench.
17.Place the small black plastic cover over the stem screw of the bike.
18.! WARNING: Before riding the bicycle ensure the main Li-on battery is properly installed and
locked in before riding the bicycle. If the Battery is not locked onto the rear rack, it may slide off
the rack and cause damage to the battery.
19.Insert the battery into the rear rack and lock in your battery with provided key. Ensure that the
rails are properly aligned below the battery. Ensure that the battery is locked in by lightly
tugging on the battery to ensure it will not slide out.
20.(Optional) Install the spring by stretching them against both the fork and frame, then place the
sleeve over it. This spring provides tension to hold your wheel straight during both when the
bicycle is parked or when it is ridden.
OPERATION INSTRUCTIONS
How to operate the Electric Bicycle
The Electric bicycle can be operated in 3 different modes:
1. Manual Mode –
Make sure the Battery Meter/power meter on the left of the handlebar is “OFF” and then,
peddle the bicycle normally as you would any bicycle.
2a. Peddle Assist Mode (LOW) –
Turn on the battery power to the electric bike by switching on the Battery. Switch is on the
battery.
Press the red “ON/OFF” button on the meter located to the left of the handlebar to turn
“ON” the system. Peddle the bicycle normally as you would any bicycle.
The motor will stop if the brake lever is depressed even if you are still peddling the bicycle.
The motor will stop when you stop peddling in this mode.
When first switched “ON” the motor starts off in the “LOW” power mode.
In this mode the motor is very power efficient, and will assist you with the least power as
you peddle.
In “LOW” mode, the system provides you with the most “miles per charge” of battery power
use among the peddle assist modes.
2b.Peddle Assist Mode (Medium) –
To put the bike in “Medium” peddle assist mode, switch on the bike as you would on the
above “LOW” mode and then press the green “Mode” button to light up the “MED” mode
and peddle the bicycle normally as you would any bicycle.