Efficient Networks SpeedStream 5660 Quick Install Guide

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Part No. 007-5600-003, Rev C
All rights reserved. Printed in the U.S.A.
Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. Ef­ficient Networks, Inc. shall not be liable for technical or editor ial e rr ors or omissions in this document; n or f or inc i­dental or consequential damages resulting from the furnis hing, per for manc e , or use of this material.
Efficient Networks, Inc. – End User Software License and Limited Warranty
INSTALLATION OF THE HARDWARE AND SOFTWARE PROVIDED BY EFFICIENT NETWORKS, INC. (“EFFICIENT”) CONSTITUTES ACCEPTANCE BY YOU OF THE TERMS OF THE FOLLOWING SOFT­WARE LICENSE AND LIMITED WARRANTY. IF YOU DO NOT ACCEPT THESE TERMS, PLEASE RE­TURN THE HARDWARE AND SOFTWARE IN ITS ORIGINAL PACKAGING TO THE STORE OR OTHER VENDOR FROM WHICH YOU PURCHASED IT FOR A FULL REFUND OF THE PURCHASE PRICE.
The following describes your license to use t he software (the “Software”) that has been p rovided with yo ur EFFI­CIENT DSL customer premises equ ipment (“Hardware”) and the limited wa rranty that EFFICIENT provides on its Software and Hardware.
Software License
The Software is protected by copyright laws and int ernational copyr ight tr eaties. The So ftware is l icensed and n ot sold to you. Accordingly, while you own the media (CD R OM or floppy dis k) on which the S oftware is recorded, EFFICIENT retains ownership of the Software itself.
1. Grant of License. You may install and use one (and only one) copy of the Software on the computer on which the Hardware is being installed. If the Hardware is being installed on a network, you may install the Software on the network server or other server-side device on which the Hardware is being installed and onto the client-side devices connected to the network as necessary.
2. Restrictions. The license granted is a limited license. You may NOT: sublicense, assign, or distribute copies of the Software to others; decompile, reverse engineer, disassemble or otherwise reduce the Software or any part thereof to a human perceiv-
able form; modify, adapt, translate or create derivative works based upon the Software or any part thereof; or rent, lease, loan or otherwise operate for profit the Software.
3. Transfer. You may transfer the Software only where you are also transferring the Hardware. In such cases, you must remove all copies of the Software from any devices onto which you have installed it, and mus t en sure that the party to whom you transfer the Hardware receives this License Agreement and Limited W arr an ty.
4. Upgrades Covered. This license covers the Software originally provided to you with the Hardware, and any ad­ditional software that you may receive from EFFICIENT, whether delivered via tangible media (CD ROM or floppy disk), down loaded from EFFICIENT or delivered through customer support. Any such additional software shall be considered “Software” for all purposes under this License.
5. Export Law Assurance. You acknowledge that the Software may be subject to export control laws and regula­tions of the U.S.A. You confirm that you will not export or re-export the Sof tware t o any countries that are subject to export restrictions.
6. No Other Rights Granted. Other than the limited license expressly granted herein, no license, whether express or implied, by estoppel or otherwise, is granted to any copyright, patent, trademark, trade secret, or other proprietary rights of EFFICIENT.
7. Termination. Without limiting EFFIC IENT’s other rights, EFFICIENT ma y terminate this license if you fail to comply with any of these provisions. Upon termination, you must destroy the Software and all copies thereof.
Limited Warranty
The following limited warranties provided by EFFICIENT extend to the original end user of the Hardware/li censee of the Software and are not assignable or transferable to any subsequent purchaser/licensee.
1. Hardware. EFFICIENT warrants that the Hardware will be free from defects in materials and workmanship and will perform substantially in compliance with the user documentatio n relating to the Hardware for a period of one year from the date the original end user received the Hardware.
2. Software. EFFICIENT warrants that the Software will perform substantially in compliance with the end user doc­umentation provided with the Hardware and Software for a period of ninety days from the date the original end user received the Hardware and Software. The end user is responsible for the selection of hardware and software used in the end user’s systems. Given the wide range of third-party hardware and applications, EFFICIENT does not warrant the compatibility or uninterrupted or error free operation of our Software with the end user’s system.
3. Exclusive Remedy. Your exclusive remedy and EFFICIENT’s exclusive obligation for breach of this limited war­ranty is, in EFFICIENT’s sole option, either (a) a refund of the purchase price paid for the Hardware/Software or (b)
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repair or replacement of the Hardware/Software with new or remanufactured products. Any replacement Hardware or Software will be warranted for the remainder of the original warranty period or thirty (30) days, which ever is long­er.
4. Warranty Procedures. If a problem develops during the limited warranty period, the end user shall follow the procedure outlined below:
A. Prior to returning a product under this warranty, the end user must first call EFFICIENT at (888) 286-9375, or send an email to EFFICIENT at sup port@efficient. com to obtain a retur n materials authori zation (RMA) n umber. RMAs are issued between 8:00 a.m. and 5:00 p.m. Central Time, excluding weekends and holidays. The end user must provide the serial number(s) of the products in order to obtain an RMA.
B. After receiving an RMA, the end user shall ship the product, including power supplies and cable, where applicable, freight or postage prepaid and insured, to EFFICIENT at 4849 Alpha Road, Dallas Texas 75244, U.S.A. Within five
(5) days notice from EFFICIENT, the end user shall provide EFFICIENT with any missing items or, at EFFICIENT’s sole option, EFFICIENT will either (a) replace missing items and charge the end user or (b) return the product to the end user freight collect. The end user shall include a return address, daytime phone number and/or fax. The RMA number must be clearly marked on the outside of the package.
C. Returned Products will be tested upon receipt by EFFICIENT. Products that pass all functional tests will be re­turned to the end user.
D. EFFICIENT will return the repaired or replacement Product to the end user at the address provided by the end user at EFFICIENT Networks expense. For Products shipped within the United States of America, EFFICIENT will use reasonable efforts to ensure delivery within five (5) business days from the date received by EFF ICIENT. Expedited service is available at additional cost to the end user.
E. Upon request from EFFICIENT, the end user must prove the date of the original purchase of the product by a dated bill of sale or dated itemized receipt.
5.Limitations. The end user shall have no coverage or benefits under this limited warranty if the product has been subject to abnor-
mal use, abnormal conditions, improper storage, exposure to moisture or dampness, unauthorized modifications, un­authorized repair, misuse, neglect, abuse, accident, alteration, improper installation, or other acts which are not the fault of EFFICIENT, including acts of nature and damage caused by shipping.
EFFICIENT will not honor, and wil l consider the warr anty v oided, if: (1) the se al or s erial number on the Produc t have been tampered with; (2) the Products case has been opened; or (3) there has been any attempted or actual repair or modification of the Product by anyone other than an EFFICIENT authorized service provider.
The limited warranty does not cover defects in appearance, cosmetic, decorative or structural items, including fram­ing, and any non-operative parts.
EFFICIENTs limit of liability under the limited warranty shall be the actual cash value of the product at the time the end user returns the product for repair, determined by the price paid by the end user for the product less a reason­able amount for usage. EFFICIENT shall not be liable for any other losses or damages.
The end user will be billed for any parts or labor charges not covered by this limited warranty. The end user will be responsible for any expenses related to reinstallation of the product.
THIS LIMITED WARRANTY IS THE ONLY WARRANTY EFFICIENT MAKES FOR THE PRODUCT AND SOFTWARE. TO THE EXTENT ALLOWED BY LAW, NO OTHER WARRANTY APPLIES, WHETHER EX­PRESS, IMPLIED OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FIT­NESS FOR A PARTICULAR PURPOSE.
6.Out of Warranty Repair. Out of warranty repair is available for fixed fee. Please contact EFFICIENT at the num­bers provided above to determine the current out of warranty repair rate. End users seeking out of warranty repair should contact EFFICIENT as described above to obtain an RMA and to arrange for payment of the repair charge. All shipping charges will be billed to the end user.
General Provisions
The following general provisions apply to the foregoing Sof twa re Lice ns e and Limited W a rranty:
1. No Modification. The foregoing limited warranty is the end users sole and exclusive remedy and is in lieu of all other warranties, express or implied. No oral or written infor mation or advice given by E FFICIENT or its dealers, distributors, employees or agents shall in any way extend, modify or add to the foregoing Software License and Lim­ited Warranty. This Software License and Limited Warranty const itutes the entire agreement between EFFICIENT and the end user, and supersedes all prior and contemporaneous representation, agreements or understandings, oral or written. This Software License and Limited Warranty may not be changed or amended except by a written instru­ment executed by a duly authorized officer of EFFICIENT.
EFFICIENT neither assumes nor authorizes any authorized service center or any other person or entity to assume for it any other obligation or liability beyond that which is expressly provided for in t his limited warranty including the provider or seller of any extended warranty or service agreement.
The limited warranty period for EFFICIENT supplied attachments and accessories is specifically defined within their own warranty cards and packaging.
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2. EXCLUSION OF INCIDENTAL, CONSEQUENTIAL AND CERTAIN OTHER DAMAGES. TO THE FULL EXTENT PERMITTED BY LAW, IN NO EVENT SHALL EFF ICIENT BE L IABLE, WHET HER UNDER CONTRACT, WARRANTY, TORT OR ANY OTHER THEORY OF LAW FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, PERSONAL INJURY, LOSS OR IMPAIRMENT OF DATA OR BUSINESS INFORMATION, EVEN IF EFFICIENT HAS BEEN NOTIFIED OF THE POSSIBILITY OF SUCH DAMAGES. EFFICIENTS LIABILITY TO YOU (IF ANY) FOR ACTUAL DIRECT DAMAGES FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, WILL BE LIMITED TO, AND SHALL NOT EXCEED, THE AMOUNT PAID FOR THE HARDWARE/SOFTWARE.
3. General. This Software License and Limited Warranty will be covered by and construed in accordance with the laws of the State of Texas, United States (excluding conflicts of laws rul es), and shall inur e to the benefit of EFFI­CIENT and its successor, assignees and legal representatives. If any provision of this Software License and Limited Warranty is held by a court of competent jurisdiction to be invalid or unenforceable to any extent under applicable law, that provision will be enforced to the maximum extent permissible, and the remaining provisions of this Software License and Limited Warranty will rem ain in full f orce and e ffect. Any no tices or othe r communi cations to be sent to EFFICIENT must be mailed by certified mail to the following address:
Efficient Networks, Inc. 4849 Alpha Road Dallas, TX 75244 U.S.A. Attn: Customer Service
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4 Efficient Networks
Contents
Introduction
About the 5600 Series Router. . . . . . . . . . . . . . . . . . . . . . . .7
About this Installation Guide . . . . . . . . . . . . . . . . . . . . . . . . .7
Installation Requirements. . . . . . . . . . . . . . . . . . . . . . . . 7
Verify Package Contents . . . . . . . . . . . . . . . . . . . . . . . . 8
Cable Connections
Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
RJ45 vs. RJ11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Interpreting the Router Lights. . . . . . . . . . . . . . . . . . . .11
Configuring the Router
Router Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Step 1: Assign an IP Address to your PC. . . . . . . . . . .13
Using DHCP to Assign an IP Address. . . . . . . . . . . .13
Manually Assigning an IP Address . . . . . . . . . . . . . .14
Step 2: Setting the Password . . . . . . . . . . . . . . . . . . . .14
Step 3: Configuring the Router. . . . . . . . . . . . . . . . . . .14
Configuring the Router through the Web Interface . .14
Configuring the Router through the Command Line
Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Step 4: Testing the Configuration. . . . . . . . . . . . . . . . .17
Step 5: (Optional) FTP Access for Firmware/Configuration
Uploads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Bridge Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Step 1: Changing Modes . . . . . . . . . . . . . . . . . . . . . . .18
Changing to Bridge Mode through the Web Interface18 Changing to Bridge Mode through the Command Line
Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Step 2: Assign an IP Address to your PC. . . . . . . . . . .20
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Manually Assigning an IP Address . . . . . . . . . . . . . .20
Step 3: Setting the Password . . . . . . . . . . . . . . . . . . . .20
Step 4: Configuring the Bridge . . . . . . . . . . . . . . . . . . .21
Configuring the Bridge through the Web Interface . .21
Configuring the Bridge through the Command Line
Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Step 5: Testing the Configuration. . . . . . . . . . . . . . . . .23
Step 6: (Optional) FTP Access for Firmware/Configuration
Uploads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Appendix A
Types of User Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . .25
Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Command Line Interface . . . . . . . . . . . . . . . . . . . . . . .26
Command Prompt/Error Prompt . . . . . . . . . . . . . . . .26
Using the Command Line Interface. . . . . . . . . . . . . .26
Appendix B
Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Restoring the Factory Default Configuration . . . . . . . . 30
Appendix C
5660 Ethernet ADSL Router Specifications . . . . . . . . . . . .31
5621 ADSL Router Specifications. . . . . . . . . . . . . . . . . . . .32
6 Contents Efficient Networks

Introduction

About the 5600 Series Router

The SpeedStream 5600 Ethernet to DSL router provides ATM-based network access for home users, telecommuters, or remote offices over existing telephone lines.
Through its Ethernet and DSL ports located on the back of the router, the 5600 provides local area network (LAN) and wide area network (WAN) connectivity. The router connects to the LAN through its Ethernet port and connects to the WAN thro ugh its DSL port.
Although the 5600 is referred to in this manual primarily as a router, it can be used as either a router or a bridge. Instructions for changing from router mode to bridge mode are included on page 18.

About this Installati on Gu ide

This manual provides all th e information n ecessary to install an d configure the router, as well as details on using the various user interfaces available on the router.

Installation Requirements

To use the 5600 router, you will need the following:
A computer equipped with an Ethernet network interface card OR an
Ethernet hub
A DSL-ready telephone line
If you want to configure the router via the serial port, you will need a
computer that has terminal emulation software such as Microsoft HyperTerminal
Efficient Networks About the 5600 Series Router 7
®
or ProComm®.

Verify Package Contents

Your package should contain the items listed below. If anything is missing or damaged, please contact the dealer from whom the equipment was purchased.
5600 router
Power supply for either a 220v or a 110v electrical outlet
One RJ45 or RJ11 unshielded twisted pair (UTP) cable (for the DSL
connection)
One RJ45 UTP crossover cable (for connecting to an Ethernet hub)
One RJ45 UTP cable (for direct Ethernet connection to a PC)
One serial cable with an RS232 DIN converter (connects to serial port)
Installation Guide, Safety a nd Certification Booklet, and Release Notes
(if applicable)
8 About this Installation Guide Efficient Networks

Cable Connections

Installation Instructions

NOTE: The labels for the back panel of the router are located on the underside of the unit.
1 Be sure the power switch is in the OFF posit ion. 2 Insert the power cable jack into the power connector on the back of
the router. Connect the power cable to a power outlet.
DSL
Connection
phone line
to phone line
DSL
Swc
Connection to
Power
(Out=OFF, In=ON)
Power
(Out = OFF,
In = ON)
Ethernet
Connection
Ethernet
to computer
Connection
to computer
Serial
Serial
Port
Port
(optional)
(optional)
Power Connection
Power
Connection
e5005.052500
Figure 1 Backplane of the Router
3 Connect the router to the LAN using one of the following methods:
Connect directly to the Ethernet port on a PC, workstation or laptop using the g ray RJ45 cabl e, which is a straight-through cable.
Connect to an Ethernet hub or switch using the crossover cable labeled
NOTE: Some Ethernet hubs and switches have an Uplink port that
XOVER on one end.
allows you to connect to the router using the gray RJ45 straight-through cable.
4 Connect one end of an RJ11 or RJ45 telephone cable to the router’s
DSL port and the other end to the DSL service port (wall jack).
5 Press the router’s power button to turn ON the unit.
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