Efficient Networks SpeedStream 5100 User Manual

SpeedStream

Router

User Guide

Series: 5100, 5200, 5400, 5500

REV 2.1

Part No. 007-0820-003

Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. Efficient Networks, Inc. shall not be liable for technical or editorial errors or omissions in this document; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material.

Efficient Networks, Inc. – End User Software License and Limited Warranty

INSTALLATION OF THE HARDWARE AND SOFTWARE PROVIDED BY EFFICIENT NETWORKS, INC. (“EFFICIENT”) CONSTITUTES ACCEPTANCE BY YOU OF THE TERMS OF THE FOLLOWING SOFTWARE LICENSE AND LIMITED WARRANTY. IF YOU DO NOT ACCEPT THESE TERMS, PLEASE RETURN THE HARDWARE AND SOFTWARE IN ITS ORIGINAL PACKAGING TO THE STORE OR OTHER VENDOR FROM WHICH YOU PURCHASED IT FOR A FULL REFUND OF THE PURCHASE PRICE.

The following describes your license to use the software (the “Software”) that has been provided with your EFFICIENT DSL customer premises equipment (“Hardware”) and the limited warranty that EFFICIENT provides on its Software and Hardware.

Software License

The Software is protected by copyright laws and international copyright treaties. The Software is licensed and not sold to you. Accordingly, while you own the media (CD ROM or floppy disk) on which the Software is recorded, EFFICIENT retains ownership of the Software itself.

1. Grant of License. You may install and use one (and only one) copy of the Software on the computer on which the Hardware is being installed. If the Hardware is being installed on a network, you may install the Software on the network server or other server-side device on which the Hardware is being installed and onto the client-side devices connected to the network as necessary.

2. Restrictions. The license granted is a limited license. You may NOT:

sublicense, assign, or distribute copies of the Software to others;

decompile, reverse engineer, disassemble or otherwise reduce the Software or any part thereof to a human perceivable form;

modify, adapt, translate or create derivative works based upon the Software or any part thereof; or

rent, lease, loan or otherwise operate for profit the Software.

3. Transfer. You may transfer the Software only where you are also transferring the Hardware. In such cases, you must remove all copies of the Software from any devices onto which you have installed it, and must ensure that the party to whom you transfer the Hardware receives this License Agreement and Limited Warranty.

4. Upgrades Covered. This license covers the Software originally provided to you with the Hardware, and any additional software that you may receive from EFFICIENT, whether delivered via tangible media (CD ROM or floppy disk), down loaded from EFFICIENT or delivered through customer support. Any such additional software shall be considered “Software” for all purposes under this License.

5. Export Law Assurance. You acknowledge that the Software may be subject to export control laws and regulations of the U.S.A. You confirm that you will not export or re-export the Software to any countries that are subject to export restrictions.

6. No Other Rights Granted. Other than the limited license expressly granted herein, no license, whether express or implied, by estoppel or otherwise, is granted to any copyright, patent, trademark, trade secret, or other proprietary rights of EFFICIENT.

7. Termination. Without limiting EFFICIENT’s other rights, EFFICIENT may terminate this license if you fail to comply with any of these provisions. Upon termination, you must destroy the Software and all copies thereof.

Limited Warranty

The following limited warranties provided by EFFICIENT extend to the original end user of the Hardware/licensee of the Software and are not assignable or transferable to any subsequent purchaser/licensee.

1. Hardware. EFFICIENT warrants that the Hardware will be free from defects in materials and workmanship and will perform substantially in compliance with the user documentation relating to the Hardware for a period of one year from the date the original end user received the Hardware.

2. Software. EFFICIENT warrants that the Software will perform substantially in compliance with the end user documentation provided with the Hardware and Software for a period of ninety days from the date the original end user received the Hardware and Software. The end user is responsible for the selection of hardware and software used in the end user’s systems. Given the wide range of third-party hardware and applications, EFFICIENT does not warrant the compatibility or uninterrupted or error free operation of our Software with the end user’s system.

3. Exclusive Remedy. Your exclusive remedy and EFFICIENT’s exclusive obligation for breach of this limited warranty is, in EFFICIENT’s sole option, either (a) a refund of the purchase price paid for the Hardware/Software or (b) repair or replacement of the Hardware/Software with new or remanufactured products. Any replacement Hardware or Software will be warranted for the remainder of the original warranty period or thirty (30) days, which ever is longer.

4. Warranty Procedures. If a problem develops during the limited warranty period, the end user shall follow the procedure outlined below:

A. Prior to returning a product under this warranty, the end user must first call EFFICIENT at (888) 286-9375, or send an email to EFFICIENT at support@efficient.com to obtain a return materials authorization (RMA) number. RMAs are issued between 8:00 a.m. and 5:00 p.m. Central Time, excluding weekends and holidays. The end user must provide the serial number(s) of the products in order to obtain an RMA.

B. After receiving an RMA, the end user shall ship the product, including power supplies and cable, where applicable, freight or postage prepaid and insured, to EFFICIENT at 4849 Alpha Road, Dallas Texas 75244, U.S.A. Within five (5) days notice from EFFICIENT, the end user shall provide EFFICIENT with any missing items or, at EFFICIENT’s sole option, EFFICIENT will either (a) replace missing items and charge the end user or (b) return the product to the end user freight collect. The end user shall include a return address, daytime telephone number and/or fax. The RMA number must be clearly marked on the outside of the package.

C. Returned Products will be tested upon receipt by EFFICIENT. Products that pass all functional tests will be returned to the end user.

D. EFFICIENT will return the repaired or replacement Product to the end user at the address provided by the end user at EFFICIENT Network’s expense. For Products shipped within the United States of America, EFFICIENT will use reasonable efforts to ensure delivery within five (5) business days from the date received by EFFICIENT. Expedited service is available at additional cost to the end user.

E. Upon request from EFFICIENT, the end user must prove the date of the original purchase of the product by a dated bill of sale or dated itemized receipt.

5.Limitations.

The end user shall have no coverage or benefits under this limited warranty if the product has been subject to abnormal use, abnormal conditions, improper storage, exposure to moisture or dampness, unauthorized modifications, unauthorized repair, misuse, neglect, abuse, accident, alteration, improper installation, or other acts which are not the fault of EFFICIENT, including acts of nature and damage caused by shipping.

EFFICIENT will not honor, and will consider the warranty voided, if: (1) the seal or serial number on the Product have been tampered with; (2) the Product’s case has been opened; or (3) there has been any attempted or actual repair or modification of the Product by anyone other than an EFFICIENT authorized service provider.

The limited warranty does not cover defects in appearance, cosmetic, decorative or structural items, including framing, and any non-operative parts.

EFFICIENT’s limit of liability under the limited warranty shall be the actual cash value of the product at the time the end user returns the product for repair, determined by the price paid by the end user for the product less a reasonable amount for usage. EFFICIENT shall not be liable for any other losses or damages.

The end user will be billed for any parts or labor charges not covered by this limited warranty. The end user will be responsible for any expenses related to reinstallation of the product.

THIS LIMITED WARRANTY IS THE ONLY WARRANTY EFFICIENT MAKES FOR THE PRODUCT AND SOFTWARE. TO THE EXTENT ALLOWED BY LAW, NO OTHER WARRANTY APPLIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

6.Out of Warranty Repair. Out of warranty repair is available for fixed fee. Please contact EFFICIENT at the numbers provided above to determine the current out of warranty repair rate. End users seeking out of warranty repair should contact EFFICIENT as described above to obtain an RMA and to arrange for payment of the repair charge. All shipping charges will be billed to the end user.

General Provisions

The following general provisions apply to the foregoing Software License and Limited Warranty:

1. No Modification. The foregoing limited warranty is the end user’s sole and exclusive remedy and is in lieu of all other warranties, express or implied. No oral or written information or advice given by EFFICIENT or its dealers, distributors, employees or agents shall in any way extend, modify or add to the foregoing Software License and Limited Warranty. This Software License and Limited Warranty constitutes the entire agreement between EFFICIENT and the end user, and supersedes all prior and contemporaneous representation, agreements or understandings, oral or written. This Software License and Limited Warranty may not be changed or amended except by a written instrument executed by a duly authorized officer of EFFICIENT.

EFFICIENT neither assumes nor authorizes any authorized service center or any other person or entity to assume for it any other obligation or liability beyond that which is expressly provided for in this limited warranty including the provider or seller of any extended warranty or service agreement.

The limited warranty period for EFFICIENT supplied attachments and accessories is specifically defined within their own warranty cards and packaging.

2. EXCLUSION OF INCIDENTAL, CONSEQUENTIAL AND CERTAIN OTHER DAMAGES. TO THE FULL EXTENT PERMITTED BY LAW, IN NO EVENT SHALL EFFICIENT BE LIABLE, WHETHER UNDER CONTRACT, WARRANTY, TORT OR ANY OTHER THEORY OF LAW FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, PERSONAL INJURY, LOSS OR IMPAIRMENT OF DATA OR BUSINESS INFORMATION, EVEN IF EFFICIENT HAS BEEN NOTIFIED OF THE POSSIBILITY OF SUCH DAMAGES. EFFICIENT’S LIABILITY TO YOU (IF ANY) FOR ACTUAL DIRECT DAMAGES FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, WILL BE LIMITED TO, AND SHALL NOT EXCEED, THE AMOUNT PAID FOR THE HARDWARE/SOFTWARE.

3. General. This Software License and Limited Warranty will be covered by and construed in accordance with the laws of the State of Texas, United States (excluding conflicts of laws rules), and shall inure to the benefit of EFFICIENT and its successor, assignees and legal representatives. If any provision of this Software License and Limited Warranty is held by a court of competent jurisdiction to be invalid or unenforceable to any extent under applicable law, that provision will be enforced to the maximum extent permissible, and the remaining provisions of this Software License and Limited Warranty will remain in full force and effect. Any notices or other communications to be sent to EFFICIENT must be mailed by certified mail to the following address:

Efficient Networks, Inc. 4849 Alpha Road Dallas, TX 75244 U.S.A. Attn: Customer Service

SpeedStream Router User Guide

Contents

1: INTRODUCTION ..........................................................................................................................1

About the SpeedStream Router..................................................................................................................................1

Features and Benefits ................................................................................................................................................1

Firewall Security..........................................................................................................................................................2

Hardware Description.................................................................................................................................................3

General Safety Guidelines...........................................................................................................................................3

2: INSTALLING THE ROUTER............................................................................................................ 4

Minimum System Requirements ................................................................................................................................4

Hardware Installation .................................................................................................................................................4

Basic Installation Procedure......................................................................................................................................4

Recording System Settings........................................................................................................................................5

Installing Line Filters ................................................................................................................................................5

In-Line Filter.........................................................................................................................................................5

Wall-Mount Filter .................................................................................................................................................6

Two-to-One Adapter.............................................................................................................................................6

Connecting the Cables...............................................................................................................................................6

Ethernet Installation Method.................................................................................................................................7

USB Installation Method ......................................................................................................................................8

3: CONFIGURING COMPUTER NETWORK SETTINGS ..........................................................................9

Windows 95 / 98 / ME..................................................................................................................................................9

Windows NT 4.0.........................................................................................................................................................11

Windows 2000 ............................................................................................................................................................12

Windows XP...............................................................................................................................................................13

4: GETTING STARTED ...................................................................................................................14

Logging On/Off the Web Interface ..........................................................................................................................14

Accessing the Web Management Interface .............................................................................................................14

Logging in for the First Time..................................................................................................................................14

Entering the Network Password..............................................................................................................................15

Logging In (after first time).....................................................................................................................................16

Logging In with UPnP.............................................................................................................................................16

Logging Off.............................................................................................................................................................17

SpeedStream Router User Guide

Navigating the Web Interface...................................................................................................................................17

Table Navigation.....................................................................................................................................................19

Window Navigation ................................................................................................................................................19

5: CUSTOMIZING ROUTER SETTINGS .............................................................................................20

PPP (Point-to-Point Protocol)...................................................................................................................................20

PPP Configuration Options .....................................................................................................................................20

Change PPP Settings ...............................................................................................................................................21

User Profiles ...............................................................................................................................................................21

Open the Profile Wizard..........................................................................................................................................21

Enable Profiling ......................................................................................................................................................22

Delete a User Profile ...............................................................................................................................................22

Add a New User Profile ..........................................................................................................................................22

Select Content Filtering ......................................................................................................................................23

Enter a New URL Name or Tag.....................................................................................................................23

Edit an Existing URL Name or Tag ...............................................................................................................23

Delete a URL Name or Tag............................................................................................................................24

Assign Permissions.............................................................................................................................................24

Select Security Access ........................................................................................................................................24

Enter Constant IP Address..................................................................................................................................25

Finish ..................................................................................................................................................................25

Change a User Profile .............................................................................................................................................25

Change User Information....................................................................................................................................25

Select Content Filtering ......................................................................................................................................26

Enter a New URL Name or Tag.....................................................................................................................26

Edit an Existing URL Name or Tag ...............................................................................................................27

Delete a URL Name or Tag............................................................................................................................27

Assign Permissions.............................................................................................................................................28

Select Security Access ........................................................................................................................................28

Enter or Change the Constant IP Address...........................................................................................................28

Finish ..................................................................................................................................................................29

WAN Interface...........................................................................................................................................................29

Navigation...............................................................................................................................................................29

Access the WAN Interface Configuration Wizard..................................................................................................30

Enable a WAN Connection.....................................................................................................................................30

Disable a WAN Connection....................................................................................................................................30

Delete a WAN Connection......................................................................................................................................30

Select the Default WAN Interface...........................................................................................................................30

Add a New Virtual Connection (VC)......................................................................................................................31

Table Navigation.................................................................................................................................................31

Step-by-Step Procedures.....................................................................................................................................31

Configure ATM Settings.....................................................................................................................................31

Select WAN Protocol..........................................................................................................................................32

Configure RFC-2684 Bridged Protocol..............................................................................................................33

SpeedStream Router User Guide

Specify Connection Name..............................................................................................................................33

Finish..............................................................................................................................................................34

Configure RFC-2684 Bridged/IP Protocol..........................................................................................................34

Enter IP Information.......................................................................................................................................34

Use PPPoE......................................................................................................................................................34

Select Interface Options..................................................................................................................................35

Specify Connection Name..............................................................................................................................36

Finish..............................................................................................................................................................36

Configure RFC-2684 Routed Protocol ...............................................................................................................36

Enter IP Information.......................................................................................................................................36

Select Interface Options..................................................................................................................................36

Specify Connection Name..............................................................................................................................38

Finish..............................................................................................................................................................38

Configure PPPoE Protocol..................................................................................................................................38

Configure PPPoE / Client Only......................................................................................................................39

Select PPPoE Session Count......................................................................................................................39

Enter User Information ..............................................................................................................................39

Select PPP Options.....................................................................................................................................39

Enter Static IP Address ..............................................................................................................................40

Select Interface Options .............................................................................................................................40

Specify Connection Name..........................................................................................................................41

Finish..........................................................................................................................................................41

Configure PPPoE / Bridge Only.....................................................................................................................41

Select Interface Options .............................................................................................................................42

Specify Connection Name..........................................................................................................................43

Finish..........................................................................................................................................................43

Configure PPPoE / 2684B Connection...........................................................................................................43

Enter IP Information ..................................................................................................................................43

Select Interface Options .............................................................................................................................43

Specify Connection Name..............................................................................................................................45

Select PPPoE Session Count......................................................................................................................45

Enter User Information ..............................................................................................................................45

Select PPP Options.....................................................................................................................................45

Enter Static IP Address ..............................................................................................................................46

Select Interface Options .............................................................................................................................46

Specify Connection Name..........................................................................................................................47

Finish..........................................................................................................................................................47

Configure PPPoE / PPPoE Bridge Protocol ...................................................................................................48

Use PPPoE with Bridge .............................................................................................................................48

Enter IP Information ..................................................................................................................................48

Select Interface Options .............................................................................................................................48

Specify Connection Name..........................................................................................................................49

Select PPPoE Session Count......................................................................................................................50

Enter User Information ..............................................................................................................................50

Select PPP Options.....................................................................................................................................50

Enter Static IP Address ..............................................................................................................................51

Select Interface Options .............................................................................................................................51

Specify Connection Name..........................................................................................................................52

Finish..........................................................................................................................................................52

Configure PPPoA Protocol .................................................................................................................................52

Enter User Information...................................................................................................................................52

Select PPP Options.........................................................................................................................................53

Enter Static IP Address...................................................................................................................................53

Select Interface Options..................................................................................................................................53

Specify Connection Name..............................................................................................................................54

iii

SpeedStream Router User Guide

Finish..............................................................................................................................................................54

Host .............................................................................................................................................................................55

Specify the Host Configuration Settings .................................................................................................................55

DHCP..........................................................................................................................................................................55

IP Address Restrictions ...........................................................................................................................................55

DHCP Configuration Options .................................................................................................................................56

Configure DHCP.....................................................................................................................................................57

Admin User (System Login)......................................................................................................................................58

Change the User Name or Password.......................................................................................................................58

Time Client.................................................................................................................................................................58

Time Client Configuration Options.........................................................................................................................59

Configure the Time Client.......................................................................................................................................59

Static Routes...............................................................................................................................................................59

Add a Static Route ..................................................................................................................................................59

NAT/NAPT.................................................................................................................................................................60

Access the NAT/NAPT Configuration Window.....................................................................................................60

NAT/NAPT Configuration Options ........................................................................................................................60

Disable Both NAT and NAPT.................................................................................................................................61

Enable NAT Only and Specify a Destination IP Address.......................................................................................61

Enable NAPT Only .................................................................................................................................................61

Enable Concurrent NAT/NAPT..............................................................................................................................61

Map a New Public IP Address............................................................................................................................62

Edit/Delete an Existing Mapping........................................................................................................................62

Port Forwarding ........................................................................................................................................................63

Port Forwarding Configuration Options..................................................................................................................63

Edit an Existing Port Forwarding Configuration.....................................................................................................64

Delete an Existing Entry .........................................................................................................................................64

Delete All Entries in the Table............................................................................................................................64

Add a Port Forwarding Entry..................................................................................................................................64

Manage Network Address Port Mappings through UPnP.......................................................................................65

Firewall.......................................................................................................................................................................65

Firewall Security Levels..........................................................................................................................................66

Select the Firewall Security Level ......................................................................................................................66

Firewall Snooze Control..........................................................................................................................................67

Disable Snooze ...................................................................................................................................................67

Enable Snooze.....................................................................................................................................................67

SpeedStream Router User Guide

Reset the Snooze Time interval ..........................................................................................................................67

DMZ Settings..........................................................................................................................................................67

DMZ Configuration Options...............................................................................................................................67

Disable DMZ ......................................................................................................................................................68

Enable DMZ .......................................................................................................................................................68

Custom IP Filter Rules ............................................................................................................................................69

Clone a Rule Definition ......................................................................................................................................70

Clone a Rule Definition ......................................................................................................................................71

Create Custom IP Filter Rules ............................................................................................................................71

Firewall Log............................................................................................................................................................73

ADS (Attack Detection System) .............................................................................................................................73

Background.........................................................................................................................................................74

Types of Attack...................................................................................................................................................74

ADS Configuration Options ...............................................................................................................................75

Enable ADS ........................................................................................................................................................76

Globally Enable ADS .........................................................................................................................................77

Filter a Packet Type ............................................................................................................................................77

Log a Packet Type to the Firewall Event Log.....................................................................................................77

Save New Settings ..............................................................................................................................................77

UPnP (Universal Plug and Play)...............................................................................................................................77

UPnP Configuration Options...................................................................................................................................77

Configure UPnP Settings ........................................................................................................................................78

Bridge Mode...............................................................................................................................................................78

Enable Bridge Mode................................................................................................................................................78

RIP (Routing Information Protocol)........................................................................................................................78

RIP Configuration Options......................................................................................................................................79

Configure RIP Settings............................................................................................................................................79

Server Ports................................................................................................................................................................79

Dynamic DNS.............................................................................................................................................................80

Dynamic DNS Configuration Options ....................................................................................................................80

Configure Dynamic DNS........................................................................................................................................81

6: VIEWING STATUS AND STATISTICS ............................................................................................ 82

System Summary.......................................................................................................................................................82

System Log .................................................................................................................................................................83

System Log Configuration Options.........................................................................................................................83

Display the System Log ..........................................................................................................................................83

Update the Display..................................................................................................................................................83

Select the Capture Level .........................................................................................................................................84

SpeedStream Router User Guide

ATM/AAL Status/Statistics ......................................................................................................................................84

DSL Status/Statistics .................................................................................................................................................84

Ethernet Status/Statistics ..........................................................................................................................................85

USB Status/Statistics .................................................................................................................................................85

Routes .........................................................................................................................................................................85

7: USING SYSTEM TOOLS ............................................................................................................. 86

Diagnostics..................................................................................................................................................................86

Interface Map.............................................................................................................................................................87

Reboot.........................................................................................................................................................................87

Reset............................................................................................................................................................................87

Firmware Update.......................................................................................................................................................88

Update the Router Firmware...................................................................................................................................88

8: TROUBLESHOOTING.................................................................................................................. 90

Basic Troubleshooting Steps.....................................................................................................................................90

Interpreting the LED Display...................................................................................................................................90

Resolving Specific Issues...........................................................................................................................................91

LEDs Not Lit...........................................................................................................................................................91

Login Password Error..............................................................................................................................................91

POST Failure (red pwr LED)..................................................................................................................................92

Contacting Technical Support..................................................................................................................................92

APPENDIX A: CONFIGURATION DATA SHEETS ...............................................................................93

Administrative User Setup ......................................................................................................................................93

Attack Detection System.........................................................................................................................................93

DHCP......................................................................................................................................................................93

Firewall – Custom IP Filter Configuration..............................................................................................................93

Firewall - DMZ .......................................................................................................................................................95

Firewall – Level ......................................................................................................................................................95

Firewall – Snooze Control.......................................................................................................................................95

Host .........................................................................................................................................................................96

LAN IP....................................................................................................................................................................96

NAT/NAPT.............................................................................................................................................................96

SpeedStream Router User Guide

Port Forwarding ......................................................................................................................................................97

PPP Login ...............................................................................................................................................................97

RIP ..........................................................................................................................................................................98

Static Route .............................................................................................................................................................98

System Log..............................................................................................................................................................98

Time Client..............................................................................................................................................................99

UPnP .......................................................................................................................................................................99

APPENDIX B: TECHNICAL SPECIFICATIONS.................................................................................. 100

PPENDIX C: FIREWALL SECURITY LEVELS................................................................................. 101

PPENDIX D: ACRONYMS AND TECHNICAL CONCEPTS ................................................................104

Acronyms ..............................................................................................................................................................104

Technical Concepts ...............................................................................................................................................106

APPENDIX E: STEP-BY-STEP VIRTUAL WAN CONFIGURATION .....................................................110

NDEX.........................................................................................................................................114

vii

SpeedStream Router User Guide

1: Introduction

Congratulations on your purchase of the SpeedStream® Router with SecureRouteTM. Efficient Networks is proud to provide you with a powerful yet simple communication device for connecting your computer or local area network (LAN) to the Internet.

Note This manual covers the SpeedStream model series 5100, 5200, 5400 and 5500.

About the SpeedStream Router

Your SpeedStream router provides high-speed Internet and corporate network access to homes, networked home offices, and small offices. In addition, if you are working from a branch office, the router provides a fast and effective means of communicating over a remote LAN with the main office. The SpeedStream router can also be used to connect the corporate LAN to the Internet over the wide area network (WAN).

Features and Benefits

Effortless installation via configurable Universal Plug and Play (UPnP) integration with an intuitive

•

graphical user interface (GUI) on UPnP-supported operating systems (Windows ME and XP).

•

Intuitive Web-based management interface to simplify operation and support.

•

Wizards to facilitate user profile and WAN configuration processes.

•

Content filtering allows you to control access specific Web site addresses, or addresses containing certain words or phrases.

•

Multi-language support enables easy switching between language versions.

•

Ethernet connectivity (all models) to the Internet or network through a network interface card (NIC), providing full 10/100 megabits per second (Mbps) bandwidth to the port.

•

USB connectivity (5200, 5500 series) providing added flexibility of connecting your computer via the Ethernet or USB port.

•

Support for G.lite and full-rate DSL ensures compatibility with most DSL networks.

•

Multiple computers can share a single DSL connection through the integrated switch ports, each providing full- or half-duplex data transmission (5400, 5500 series).

•

Firewall Security with four conveniently pre-set standard levels of firewall security (Off, Low, Medium, and High), an ICSA-compliant mode, and a custom setting for advanced users.

SpeedStream Router User Guide

Stateful Inspection Firewall that provides many security features such as blocking common hacker

•

attacks, including IP Spoofing, Land Attack, Ping of Death, IP with zero length, Smurf Attack, UDP port loopback, Snork Attack, TCP null scan, and TCP SYN flooding.

•

Network Address Port Translation (NAPT) and a secure firewall to protect your data while your computer is connected to the Internet.

•

Port Forwarding to provide more flexible management by allowing you to change internal IP addresses without affecting outside access to your network.

•

Virtual Private Network that allows remote users to establish a secure connection to a corporate network by setting pass-through of the three most commonly used VPN protocols: PPTP, L2TP and IPSec.

Firewall Security

The firewall in the SpeedStream router is a stateful packet inspection filter that works at the IP level. The firewall consists of an IP packet filtering mechanism, a Network Address Port Translator (NAPT), and a Network Address Translator (NAT). When the NAPT/NAT feature is enabled, the local (unreachable) IP addressing used in the LAN automatically protects it from access. Even when NAPT/NAT is disabled and the LAN is accessible from the WAN, you can configure the firewall to protect the LAN from external attacks by creating custom filters to fine-tune access control.

Note Because a NAPT/NAT system works like a firewall, though they are not the same, are often

referred to interchangeably. In the specific context of SpeedStream routers and associated Web management interfaces, the term “firewall” refers more specifically to IP packet filtering, such as stateful inspection. However, in the generic sense of firewall functionality, SpeedStream products also include NAT and NAPT.

The firewall includes the following high-level, industry-standard features:

Port forwarding through NAPT/NAT. •

•

Numerous Application Level Gateways (ALGs) for proper NAPT/NAT functioning.

•

Stateful IP filtering with sophisticated rules database.

•

Automatic and protocol-specific session tracking.

•

Preconfigured and custom firewall levels.

•

Virtual DMZ.

•

Firewall logging with Network Time Protocol and SysLog support.

•

Attack Detection System (ADS).

•

Session Tracking

Some protocols, such as FTP, require secondary network connections on ports other than the main control port. These connections are usually made using port numbers in the dynamic range (> 1024). The SpeedStream firewall allows traffic on such secondary sessions without manual configuration.

SpeedStream Router User Guide

Hardware Description

Note The appearance of your router may vary somewhat from the following images.

SpeedStream 5400 Series SpeedStream 5500 series

(4 Ethernet ports, no USB port) (4 Ethernet ports, 1 USB port)

The LED display panel on the front of your SpeedStream router displays system power and port indicators that simplify installation and network troubleshooting. The rear panel provides port connections for Ethernet, DSL, USB (5200, 5500 series), and the power connection. The recessed Reset button is located on the bottom of the router.

SpeedStream 5100 Series SpeedStream 5200 series

(1 Ethernet port, no USB port) (1 Ethernet port, 1 USB port)

General Safety Guidelines

When using the SpeedStream router, observe the following safety guidelines:

Never install telephone wiring during a storm. •

•

Avoid using a telephone during an electrical storm. Lightening increases the risk of electrical shock.

•

Do not install telephone jacks in wet locations and never use the product near water.

•

Do not exceed the maximum power load ratings for the product; otherwise, you risk dangerous overloading of the power circuit.

SpeedStream Router User Guide

2: Installing the Router

Minimum System Requirements

At a minimum, your computer must be equipped with the following.

For Ethernet port connectivity (5100, 5200, 5400, 5500 series): •

- A network interface card (NIC) that supports Ethernet 10/100Base-T full-/half-duplex

- Operating system that supports TCP/IP

- Microsoft Internet Explorer or Netscape Navigator versions 5.0 or later

- USB Port Connectivity (5200, 5500 series)

•

For USB port connectivity (5200, 5500 series):

- 32 MB RAM.

- Pentium-compatible 166 MHz processor (or faster).

- 12 MB available hard disk space.

- Windows 98 or later operating system.

- Must meet manufacturer’s minimum requirements for USB.

Important! Your specific configuration may vary slightly from the instructions and illustrations in this

chapter. Refer to your service provider’s documentation, or contact them with questions regarding your specific configuration.

Hardware Installation

You may position the SpeedStream router at any convenient location in your office or home. No special wiring or cooling requirements are needed; however, you should comply with the safety guidelines specified in the General Safety Guidelines on page 3.

Basic Installation Procedure

Install line filters if necessary. 1.

Connect the cables.

Plug the router into the electrical outlet; then verify port status.

Install USB drivers if necessary (5200, 5500 series).

Configure network settings on your computer.

Configure the router via the Web-based management interface.

Reboot the computer if prompted.

SpeedStream Router User Guide

Recording System Settings

Another important step is to record the current router configuration in the worksheets provided in Appendix A, “Configuration Data Sheets.” Although the router is already configured for your particular network, it is important to record this configuration in case it must be restored for any reason or if you make changes to the default settings and need to restore them at any point.

Installing Line Filters

Note This section may not apply to you. Consult your provider if you are unsure.

Because DSL shares your telephone line, you may need to separate the two signals so they do not interfere with each other. A line filter (may be included with some models) prevents DSL traffic from disrupting the voice signal on the telephone line, and vice versa. Follow the procedures below to install line filters on any device (telephones, fax machines, caller ID boxes) that shares the same telephone line with your DSL.

You will need one of these type filters to connect between the telephone and the wall plate:

In-line filter: For use with standard desktop telephones. 1.

2. Wall-mount filter: For use with wall-mounted telephones.

You may also need a two-to-one adapter if you want to connect more than one device to the telephone wall plate.

Important! DSL performance may be significantly degraded if the line filters are not installed in the

correct direction, as illustrated below.

In-Line Filter

For each device sharing the same telephone line:

1. Unplug the device’s cord from the telephone

jack.

2. Plug the filter into the telephone jack.

3. Plug the telephone cord (or other device cord)

into the filter.

SpeedStream Router User Guide

Wall-Mount Filter

For a wall-mounted telephone, install a wall mount filter:

1. Remove the telephone.

2. Connect the wall mount filter to the wall

plate.

3. Reconnect the telephone.

Two-to-One Adapter

If your DSL router and another device will share the same telephone jack, install a two-to-one adapter:

1. Plug a two-to-one adapter into the telephone

jack.

2. Plug a line filter into one of the sockets of the

two-to-one adapter. The other socket will be used to connect the DSL cable.

3. Plug the device cord into the line filter.

Connecting the Cables

You can connect your SpeedStream router to an existing Ethernet port on your computer. Some models provide the added flexibility of connecting to your computer’s Ethernet port, USB port, or both. Determine the cable to use for your physical connection, and then follow the instructions below for the appropriate installation method.

SpeedStream 5100 series

SpeedStream 5400 series

SpeedStream 5200 series

SpeedStream 5500 series

Note Some models may have a power switch on the router case,

as illustrated:

Ethernet Installation Method

To connect the SpeedStream router via the Ethernet interface, your computer must have an Ethernet adapter (network interface card, or “NIC”) installed. If your computer does not have this adapter, you will need to install it before proceeding further. Refer to the Ethernet adapter documentation for complete installation instructions.

SpeedStream Router User Guide

1. Make sure the router is not plugged in to the electrical outlet.

2. Connect the Ethernet straight-through cable to the Ethernet port on the router.

3. Connect the other end of the Ethernet cable to the Ethernet port on your computer.

4. Plug the telephone cable into the DSL port on the router.

5. Plug the other end of the telephone cable into the telephone jack.

Note If using a two-to-one adapter, plug the cable into the open socket.

6. Plug the power adapter into the router and the electrical outlet.

When using the Ethernet installation method, you do not have to install any software. Refer to your Internet Service Provider’s instructions for installing their software and/or connecting to the Internet.

You can now configure the TCP/IP settings as detailed on page 9 in

Network Settings

Chapter 3, Configuring Computer

SpeedStream Router User Guide

USB Installation Method

• Ensure that your computer meets the minimum requirements for USB installation.

• Make sure the router is not plugged in to the electrical outlet.

• Connect the USB cable to the USB port at the rear of the router.

• Connect the other end of the USB cable to the USB port on your computer.

• Plug the telephone cable into the DSL port on the router.

• Plug the other end of the telephone cable into the telephone jack.

Note If using the two-to-one adapter, plug the cable into the open socket.

• Plug the router power adapter into the router and then into the electrical outlet.

Note The Plug and Play process for installing the USB drivers begins as soon as you turn on your

computer and it discovers the router. To install the USB drivers, insert the SpeedStream CD-ROM and follow the on-window instructions.

You can now configure the TCP/IP settings as detailed on page 9 in

Network Settings

Chapter 3, Configuring Computer

SpeedStream Router User Guide

3: Configuring Computer Network Settings

To access the Internet through the SpeedStream router, the TCP/IP protocol must be installed on your computer. If TCP/IP is not already installed on your computer, refer to your system documentation or online help for instructions.

The default network settings for the SpeedStream router are:

IP Address: 192.168.254.254 Subnet Mask: 255.255.255.0

Note

These settings may vary depending on your service provider.

Windows 95 / 98 / ME

1. On the Windows taskbar, click Start,

point to Settings, and then click Control Panel.

The Windows Control Panel displays.

2. In Control Panel, double-click Networ

The Networ

3. On the Configuration tab of the Network

dialog box, select the TCP/IP entr your Ethernet adapter; then click Properties.

The TCP/IP P displays.

Note The components list for your

computer may differ from this screen

k dialog box displays.

roperties dialog box

y for

shot.

4. In the TCP/IP Properties dialog box,

click the IP Address tab.

5. On the IP Address tab, make sure that

Obtain IP address automatically and Detect connection to network media are

selected.

6. Click the DNS Configuration tab.

SpeedStream Router User Guide

7. On the DNS Configuration tab, make sure that Disable DNS is selected.

8. Click OK twice to save your settings.

9. Reboot your computer if prompted.

Windows NT 4.0

1. On the Windows taskbar, click Start, then point to Settings, and then click Control Panel.

The Windows Control Panel displays.

2. In Control Panel, double-click Network.

The Network dialog box displays.

3. On the Protocols tab, select TCP/IP Protocol, and then click Properties.

The Microsoft TCP/IP Properties dialog box displays.

SpeedStream Router User Guide

4. In the Microsoft TCP/IP Properties dialog box, make sure that the correct network adapter is selected in the Adapter menu and that Obtain an IP address from a DHCP server is selected; then click OK.

Note Your network adapter may differ

from this illustration.

5. In the Microsoft TCP/IP Properties dialog box, click the DNS tab.

6. On the DNS tab, delete any IP addresses listed in the DNS Service Search Order box.

7. Click OK twice to save your settings.

8. Reboot your computer if prompted.

SpeedStream Router User Guide

Windows 2000

1. On the Windows taskbar, click Start, then point to Settings, and then click Control Panel.

The Windows Control Panel displays.

2. Double-click Network and Dial-up Connections.

If the Ethernet card in your computer is installed correctly, the Local Area Connection icon will be present.

3. Right-click on your Local Area Connection (LAN), and then click Properties.

The Local Area Connection Properties dialog box displays.

4. Select Internet Protocol (TCP/IP), and then click Properties.

The Internet Protocol (TCP/IP) Properties dialog box displays

Note Your network adapter may differ

from this illustration.

5. In the Internet Protocol (TCP/IP)

Properties dialog box, make sure that Obtain IP address automatically and Obtain DNS server address automatically are selected.

6. Click OK twice to save your settings.

7. Reboot your computer if prompted.

SpeedStream Router User Guide

Windows XP

1. On the Windows taskbar, click Start, then click Control Panel, and then click Network and Internet Connections.

2. Click Network Connections, then click

Local Area Connection, and then select Properties.

The Local Area Connection Properties dialog box displays.

3. Select the Internet Protocol (TCP/IP) check box, and then click Properties.

The Internet Protocol (TCP/IP) Properties dialog box displays.

4. In the Internet Protocol (TCP/IP)

Properties dialog box, ensure that Obtain IP address automatically and Obtain DNS server address automat

selected.

ically are

5. Click OK twice to save your settings.

6. Reboot your computer if prompted.

SpeedStream Router User Guide

4: Getting Started

By this point, you should have completed the following:

Connected the router. •

•

Verified that the TCP/IP protocol is installed on all computers in your network. (If you need to install TCP/IP, refer to your system documentation or Windows Help.)

•

Configured the network settings on those computers.

You can now easily configure the SpeedStream router from the convenient Web-based management interface. From your Web browser (Microsoft Internet Explorer or Netscape Navigator, versions 4.0 or above), you will log in to the interface to define system parameters, change password settings, view status windows to monitor network conditions, and control the router and its ports.

For information on navigating the Web interface, please see page 17,

Navigating the Web Interface.

Logging On/Off the Web Interface

The first time you log on to the Web interface, you will be required to enter a system password in the Administrative User Setup window before you can access any other configuration windows. You may also change the user name from the default setting of admin. After your initial log on, the System Summary or PPP Login [Choose Connection] window will display, depending on your connection.

Important! If you are logging in on a UPnP-enabled system with UPnP enabled on the router, please

see page 16,

Accessing the Web Management Interface

To open the SpeedStream Web management interface, enter the default router IP address in your Microsoft Internet Explorer Address bar or Netscape Navigator Location bar:

http://speedstream

Depending on whether this is your first or a subsequent login, one of the following windows will display:

• If this is your first login, the Administrative User Setup window displays.

• If you have previously logged in, the System Summary window displays.

Logging In with UPnP.

Logging in for the First Time

1. In your Microsoft Internet Explorer Address bar or Netscape Navigator Location bar, enter the

default router IP address: http://speedstream

The Administrative User Setup window displays.

SpeedStream Router User Guide

Important! Username and password fields are case-sensitive. Each may consist of up to 64

alphanumeric characters. Be sure to record your user name and password. You will need to use them when you log on again.

2. You may accept the default user name,

admin, or enter a new user name in the User Name box.

3. Before proceeding, you must enter a password in the New Password box; then enter the same password in the Confirm New Password box.

Important! Any keystroke or combination

of keystrokes can be used as a password. For example, the Delete shortcut key combination, CTRL+X, would be accepted as a valid password character. Be careful that your password does not use the same characters as a keyboard shortcut!

4. Select the login security level.

• Require admin login to access entire Web site:

Before you can access any window in the Web interface, you must log in with your network user name and password. (Security level = High)

• Require admin login to access configuration pages:

Before you can access any window in the Web interface that allows you to make configuration changes, you must log in with your network user name and password. (Security level = Medium)

• Do not require admin login:

After you log in for the first time, you will not be required to log in again at any window. (Security level = Low)

5. Click OK. Depending on the security level you selected, one of the following windows will display:

If you chose to require admin login to access entire site, the Enter Network Password window

•

displays.

• If you chose either of the other options, a confirmation window displays. Click OK to display the

System Summary window.

Entering the Network Password

If you selected either of these options in the Administrative User Setup window, you will be required to log on again:

• Require admin login to access entire Web site

• Require admin login to access configuration pages

1. After you have logged on to the Web interface under either of these two conditions, the Enter Network Password window displays.

Note Your site IP address may differ

from this image.

2. In the Enter Network Password dialog box, enter your user name and password.

3. If you want to circumvent this window in the future (which in effect cancels your previous settings), click Save this password in your password list.

4. Click OK.

The System Summary window displays.

Logging In (after first time)

SpeedStream Router User Guide

After you have successfully configured at least one PPP setting, you will login from the main menu.

1. On the main menu, click Login.

The Profile Login window displays.

2. From the user list, select your user name (or admin); then click OK.

Note Initially, only the admin profile

will be available in the list. After you configure additional user profiles, all profiles will be available.

The System Summary window displays.

Logging In with UPnP

This section pertains to logging in on a computer running a Windows operating system that supports Universal Plug and Play (UPnP) when you have UPnP support enabled on the SpeedStream router. Currently, the following Windows operating systems support UPnP:

• Windows ME

• Windows XP Home Edition

• Windows XP Professional Edition

When the router starts up, it advertises its presence over the UPnP network. Windows displays an icon on the system tray to indicate the availability of a new UPnP device.

To log in using UPnP:

Note Your system display

may vary somewhat from these screenshots.

1. Click the UPnP icon in the system tray.

The Network Places window displays the SpeedStream Router icon.

2. Double-click the router icon.

Your default Web browser opens.

3. Log in to the router as instructed above.

SpeedStream Router User Guide

Logging Off

1. On the Web management interface main menu, click Login.

The current user Profile Logout window displays.

2. Click Logout.

The Profile Login window displays. You may close the Web management interface or log in as another user.

Navigating the Web Interface

Note Depending on the router model and your service provider configuration, the Web-based

management interface may not include all of the following menu items:

Home At first login, displays the Administrative User Setup window; after

first login, displays the System Summary window.

Setup Access advanced features to configure custom settings. Unless you have

a specific need to change the settings, you should leave them as their defaults. To change some of these settings, you may need to acquire information from your ISP or network administrator.

PPP Enter or modify Point-to-Point Protocol user name, password and other

settings.

SpeedStream Router User Guide

User Profiles User Profile Wizard guides you through steps required to set up and

configure individual user profiles, allowing you to establish different permissions for different users.

WAN Interface WAN Interface Configuration Wizard guides you through the steps

required to set up and configure wide-area network settings.

Host Enter host IP address and netmask, default router and host name.

DHCP Enable or disable DHCP; specify DHCP parameters.

Admin User Change system user name and password.

Time Client Configure Time Client parameters to automatically synchronize system

internal date and time.

Static Routes View or configure static routes.

NAT/NAPT Enable or disable NAT mode, view NAT table, add or edit NAT table

entries.

Port Forwarding View, add, or edit NAPT table entries.

Firewall Setup and control firewall settings.

Level Specify firewall level.

Snooze Configure firewall snooze control.

DMZ View current DMZ status and host IP address, disable or enable Virtual

DMZ, specify DMZ host IP address.

IP Filter Rules View, add or change custom filter rules.

Log View log listing of all firewall activity including record of any denial of

access, reason code and description string.

ADS Configure the Attack Detection System (ADS).

UPnP Configure Universal Plug and Play options.

Bridge Mode Enable bridge mode.

RIP

Server Ports Configure non-standard port values for LAN servers.

Dynamic DNS Configure automatic updates to the dynamic DNS service.

Status and Statistics View system and connections summary data.

System Summary View system and PPP connection data.

System Log View system activity entries.

ATM/AAL View ATM and AAL5 connection data.

DSL View DSL connection data.

Configure Router Information Protocol.

Ethernet View Ethernet connection data.

USB View USB connection data (5200, 5500 series).

Routes View all static and dynamic IP routes known by router.

SpeedStream Router User Guide

Diagnostics Perform DSL diagnostics.

Tools Access interface tools.

Interface Map View current interface configuration.

Reboot Reboot router.

Update Install updated system firmware.

Table Navigation

The SpeedStream Web management interface provides you with an additional “shortcut” means of accessing certain configuration windows in the Web Interface Configuration Wizard. Additional information on this feature is included in the next chapter under the WAN Interface heading.

Window Navigation

The Web management interface provides several windows that allow you to change settings and view system status. Although the navigation elements on the windows vary according, the common elements may include:

Apply, Save Settings

• Initializes setting changes you have entered.

•

Back, Next

Moves sequentially backward and forward through the steps in User Profile Wizard and WAN Interface Configuration Wizard.

•

Cancel Deletes any changes you have entered and resets that data to its previous value.

•

Clear, Clear Stats On a page where you can select an item from the table to edit, resets the form back to a blank state.

•

Finish

Allows you to complete the User Profile Wizard or WAN Interface Configuration Wizard at any step in the process, entering your settings to that point and returning you to the first Wizard window.

•

Reset

Invokes the standard “reset” functionality of HTML form, resetting the form contents back to the initialized values originally displayed.

SpeedStream Router User Guide

5: Customizing Router Settings

This section provides you with the information and procedures to customize various settings on your SpeedStream router. For ease of reference, each topic presents in the order you see it on the main menu under Setup. The

Important! Many of these procedures require a mid- to advanced-level understanding of networking

principles. If unsure, contact your Service Provider for assistance. Should it become necessary to return the router to the default settings, you can reset the modem as detailed on page 92.

PPP (Point-to-Point Protocol)

►Setup | PPP

PPP is a single or multi-link interface between two packet switching devices, such as a bridge or router. PPP has built-in negotiation for addresses and connection parameters and can route multiple protocols over a single link. One benefit of using PPP is it offers interoperability of multi-vendor equipment as well as support for dynamic configuration between the connecting devices.

► line beneath the topic heading indicates that location in the main menu.

When you first log in to the management interface, you will be required to set up a PPP connection. On subsequent logins, you may add, change or delete PPP connections from the main menu.

PPP Configuration Options

The user name and password fields on the PPP Setup window are required; all other fields are optional for PPPoE connections. Contact your service provider for the requested information.

• Access Concentrator: Enter the name of the access concentrator as provided by your Internet Service Provider (ISP).

• Service Name: Enter the service name provided by your ISP.

• Autoconnect on Disconnect: If you select Save Settings on Connect on the Administrative User Setup window, the router will attempt to login every time the DSL trains (connects).

• Idle Timeout (with time value): Select to disconnect the PPP session if the router has had no traffic for the specified amount of time. Enter the time in minutes.

This cannot be used with Autoconnect.

+ 99 hidden pages

Efficient Networks SpeedStream 5100 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

About the SpeedStream Router

Features and Benefits

Firewall Security

Hardware Description

General Safety Guidelines

Minimum System Requirements

Hardware Installation

Basic Installation Procedure

Recording System Settings

Installing Line Filters

Connecting the Cables

Windows 95 / 98 / ME

Windows NT 4.0

Windows 2000

Windows XP

Logging On/Off the Web Interface

Accessing the Web Management Interface

Logging in for the First Time

Entering the Network Password

Logging In (after first time)

Logging In with UPnP

Logging Off

Navigating the Web Interface

Table Navigation

Window Navigation

PPP (Point-to-Point Protocol)

PPP Configuration Options