Efficient Networks SpeedStream 4000, SpeedStream 4000 Series Installation Manual

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Part No. 007-4002-002, Rev B

 Copyright 1999, Efficient Networks, Inc.

All rights reserved. Printed in the U.S.A.

Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. Ef­ficient Networks, Inc. sh all not be liable for technical or e ditor ia l e rr ors or omissions in this document; nor for inci­dental or consequential damages resultin g from the furnis hing, perfor ma nce , or use of this material.

Efficient Networks, Inc. – Single-use Software License and Warranty

This documentation and the accompanying computer programs (collectively, the Software) are licensed, not sold, to

the End User by EFFICIENT NETWORKS, INC. (“ENI”) for use only under the following terms. ENI reserves any
right not expressly granted to the End User. The End User owns the media on which the Software is recorded but ENI
retains ownership of all copies of the Sof tware itself. The End User assumes sole res ponsibil ity for the i nstallation,
use, and results obtained from use of the Software. If the product that you acquired is an upgrade, then the terms and
conditions ofthis agreement apply equally to the upgraded product.

1. License

2. Restrictions
ware contains trade secrets and to protect them, the End User may NOT decompile, reverse engineer, disassemble,
or otherwise reduce the Software to a human perceivable form. The End User may not modify, adapt, trans late,

rent, lease, loan, resell for profit, distribute, or otherwise assign or transfer the software, or create derivative
works based upon the software or any part thereof.

3. Protection and Security
without limitation the obje ct c ode of the Software, to a ny party other than its a uthor iz ed e mployees, except for pur­poses specifically related to the End User’s authorized use of the Software on ENI Products, without the prior written
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Software and all copies thereof, and the End User may termina te this License at any time by doing so .

5. Export Law Assurances.
transferred or exported, directly or indirectly, into any country prohibited by the U.S. Export Administration Act and
the regulations thereunder or will be used for any purpose prohi bite d by that Act.

6. Limited Warranty.
substantially in accordance with the published functional specifications current at the time o f shipment. If a defect
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notification. The End User agrees that the foregoing constitutes the End User’s sole and exclusive remedy for breach
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Software to computer hardware, operating systems or test equipment, or for problems in the interaction of the Soft­ware with software not furnished by ENI.

The Warranty and remedy provided above are exclusive and in lieu of all other warranties, express or implied, includ­ing but not limited to the implied warranties of merchantability a nd fitness for a particular purpose. The End User
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. This License allows the End User, together with its authorized employees, to do only the following:

(a) Install and archive the Software on one (and o nly one) Remote Access Unit, IBM PC, Sun Work station, or

compatible equivalent personal computer or w orkstation for electronic transf er to, and use and execution on
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Efficient Networks, Inc. 1

7. No Other Rights Granted. Other than the limited license expressly granted herein, no license, whether express or
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to the following address:

Efficient Networks, Inc.
4201 Spring Valley Road, Suite 1200
Dallas, Texas 75244

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By opening this package, you acknowledge that you have read this License, understand it, and

The End User understands and acknowledges that it is solely re-

Efficient Networks, Inc. Hardware Warranty

Efficient Networks, Inc. (ENI) warrants SpeedStream 3000 series Network Interface Controller (NIC), SpeedStream
4000 series Universal Serial Bus (USB), and SpeedStream 5000 series Remote Access Unit (RAU) for a period of 5
years against defects in material or workmanship from the date of purchase. SpeedStream 5010 Remote Access Unit
(RAU) is warranted for 13 months against defects in material or workmanship from the date of purchase. These
warranties extend only to the original consumer of this product. If the NIC, USB or RAU does not function as
warranted during the warranty period, Efficient Networks, Inc. will either repair the defective product or replace it
with a new or remanufactured functionally equivalent product of equal value.

2 Efficient Networks, Inc.

Introduction

About the 4000 Series Modems

The SpeedStream 4000 series external Asymmetric Digital Subscriber Line
(ADSL) modem provides a high-speed internet connectivity for a single
PC running Windows 98. The modem sends and receives data over
standard phone lines using D iscrete Multi-tone (DMT) digital subscriber
line (DSL) transmission. The modem is connected to your PC through a
Universal Serial Bus (USB) port.

The modem requires a telephone line that supports ADSL. This service is
configured by your telephone company.

Data from the PC is transmitted and received using methods similar to that
used for analog modems. Data transmission over the DSL link is
performed by a combination of software on the PC and software and
hardware in the modem. Because a standard USB port is employed,
installation of an adapter card inside the PC is not necessary.

Installation Requirements

The following are the system requirements for inst allation:

• Windows 98 operating system already installed.

• 32 Mbyte s RAM

• Pentium-class processor (100 Mhz or better) required.

• 1 Universal Serial Bus (USB) port

NOTE: You may need the Windows (95, 98 or NT) operating system
CD during installation. If you do not have this CD, contact your PC
vendor for details on where the Windows files are stored on your
machine.

Installing a Software Upgrade

If you have installed a previous version of the modem driver software, and
you want to upgrade to a ne wer version, you must rem ove the curren tly
installed drivers before installing th e new version. Please refer to the

Efficient Networks, Inc. About the 4000 Series Modems 3

instructions for removing the modem software on page 16. Then follow
the instructions in the ne xt section to install the new revision of the driver
software.

Terminology

ADSL Asymmetric Digital Su bscriber Line
ATM Asynchronous Transfer Mode
CIP Classical IP over ATM
CO Central Offic e
DMT Discrete Multi-tone
DSL Digital Subscriber Line
Firmware Software, in binary form, stored within a flash PROM
POST Power-On Self Test
PPP Point-to-Point Protocol
USB Universal Serial Bus
VPN Virtual Private Networking

4 About the 4000 Series Modems Efficient Networks, Inc.

Hardware

Installation

Installation Instructions

NOTE: The labels for the back panel of the modem are located on the
underside of the unit.

Connect the power cable to the power connector on the back of the

1

modem; then connect it to a power outlet.

Power
Outlet

Your power
adapter may
be different
than the one
shown

USB Port
DSL
Port

Power
Connector

2 Locate the ferrite choke and open it by pulling up on the lip on the

non-hinged side. Attach the choke to the USB cable (marked with this
symbol: ) as shown in the figure belo w.

Open
Here by
Pulling out
on Lip

Ferrite Choke

Attach choke by looping
USB cable and clipping it
on the doubled strand.

Attach as close as possible
to modem-end of USB cable.

Efficient Networks, Inc. Installation Instructions 5

3 After attaching the ferrite choke, attach the USB cable to the USB

port on the back of the modem and connect the other end of the cable
to the USB port on your computer.

4 Connect one end of the USB cable (marked with this symbol: )

to the

USB port on the back of the modem and connect the other end

of the cable to the USB port on your computer.

5 Connect one end of an RJ11 telephone cable to the modem’s DSL port

and the other end to the DSL service port (wall jack).

Power

RJ11
Cable

Plug cable
into DSL
wall jack

USB Cable

Your Comp uter

Modem

6 Proceed with the software installation desribed in the next section.

Table 1 Modem LED Indicator Descriptions

LED Description

Off No line power or no USB power
Yellow Powering up, firmware being download
Blinking Yellow/Green Has passed Power-on Self Test (POST), looking

for tone on ADSL line

Blinking Green Has passed Power-on Self Test (POST), ADSL

line is attempting to train

Green Unit is function al, ADSL line is connected and

ATM cell delineation is present
Red Hardware failure detected
Blinking Yellow Modem in maintenance state (occurs with new

firmware download or factory testing)

6 Installation Instructions Efficient Networks, Inc.

Software Installation

Product Overview

The SpeedStream 4000 Series Modem provides high-speed connectivity
using Asynchronous Transfer Mode (ATM) over an Asymmetric Digital
Subscriber Line (ADSL).

There are two types of software that can be installed on the 4000-series
modem:

• Point-to-Point Protocol (PPP) software driver

• CIP/1483 (Classical IP/RFC 1483 Multiprotocol Encapsulation) software

driver.

The main difference between the two is the way that the modem connects.
With the PPP software, the user must initiate the connection using the
Microsoft D ial-Up Ne tworking a pplication. With the CIP/1483 so ftware,
the connection to the Internet is up all th e time and is re-established
whenever the PC is rebooted.

Your service provider will advise you on which type of software to ins tall
for your DSL service. The following procedure can be used to install
either type of software. Simply follow the step-b y-step instructions in the
following sections to install and configure the modem.

PPP Driver Installation

Installation Requirements

Microsoft Virtual Private Networking (VPN) Adapter is required by the
PPP driver. The VPN adapter is normally provided in Windows 98
installation. If it has not b een installed or was removed, it mu st be
re-installed.

To check whether VPN is installed:

1 Select My Computer > Control Panel > Network.

2

On the Configuration list, there should be a “Microsoft Virtual

Private Networking Adapter

Efficient Networks, Inc. Product Overview 7

” listed.

3 If not, select the Add button and double-click on Adapter.
4 Scroll down in the Manufacturers list and select Microsoft.
5 Under Network Adapters, double-click Microsoft Virtual Private

Networking Adapter

.

PPP Driver Installation

1 When the power is connected to the modem and the USB cable is

connected from the modem to the PC, the

Wizard

will appear. This dialog indicat es that an unknown device is

installed. Insert the installation CD-ROM and click

Add New Hardware

Next.

2 On the next dialog, the fi rst option Search for the best driver for

your device (Recommended)

8 PPP Driver Installation Efficient Networks, Inc.

should be selected.

3 On the next dialog, select only the checkbox labeled Specify a

location

. Then click the Browse button.

3-a In the browse list, locate your CD-ROM drive letter and

double-click on it; th en double-click the
by the Ppp folder. Click

Efficient Networks, Inc. PPP Driver Installation 9

W98 folder followed

OK.

3-b Click Next on the Add New Hardware Wizard dialog box.

4 The next dialog box states that “Windows is now ready to install the

best driver for this device.” Click

Next. Windows will then copy the

driver files from your CD-ROM.
As the files are being copied, you may be prompted for the Windows

98 CD. If so, insert the CD and click

5 Next you may see the Insert Disk dialog box. Click OK.

6 On the Copying Files dialog box, pull do wn the “Copy files from:”

list and select

<drive>: W98. Click OK.

OK.

7 Click Finish on the Add New Hardware Wizard.
8 At this point, you will be asked to restart Windows. Click Yes to

restart the PC.

9 When Windows comes back up, a series of configuration dialog boxes

will be presented. Use yo ur service provider ’s instructions to set the
parameters.

• When the

connection (if shown) and click

Connections dialog box appears, highlight the

Modify. Enter the VC number

specified by your service provider.

• If no connection is list ed, then click the

Add button and enter a

specific name for the connection along with the VPI and VCI
settings as specified by your service provider. Click

OK when you

are finished.

• Click

10 Click the Finish button to com plete the configuration.

Next.

11 When the driver installation is complete, set up your dial-up

connection as described in the next section.

10 PPP Driver Installation Efficient Networks, Inc.

Setting up a PPP Connection

After installing the PPP software, you may be required by your service
provider to configure the IP address before you connect using the Dial-Up
Networking applet.

1 Select My Computer, then Dial-Up Networking.
2 You will see an icon for the ADSL PPP connection that was defined

when you installed the driver. Double-click on the connection icon.

3 Enter a password. Select the “Connect” button to create the

connection.

4 A modem icon will appear on the taskbar when the connection has

been established.

Efficient Networks, Inc. PPP Driver Installation 11

CIP/1483 Driver Installation

1 When the power is connected to the modem and the USB cable is

connected from the modem to the PC, the

Wizard

will appear. This dialog indicat es that an unknown device is

installed. Insert the installation CD-ROM and click

Add New Hardware

Next.

2 On the next dialog, the fi rst option Search for the best driver for

your device (Recommended)

12 CIP/1483 Driver Installation Efficient Networks, Inc.

should be selected.

3 On the next dialog, select only the checkbox labeled Specify a

location

. Then click the Browse button.

3-a In the browse list, locate your CD-ROM drive letter and

double-click on it; th en double-click the
by the Cip-1483 folder.

Efficient Networks, Inc. CIP/1483 Driver Installation 13

W98 folder followed

3-b Click Next on the Add New Hardware Wizard dialog box.

4 The next dialog box states that “Windows is now ready to install the

best dri ver for th is device

.” Click Next. Windows will then copy the

driver files from your CD-ROM.
As the files are being copied, you may be prompted for the Windows

98 CD. If so, insert the CD and click

5 Next, a series of configuration dialog boxes will be presented. Use

OK.

your service provider’s instructions to set the parameters on each
dialog or c lick

6 Click the Finish button to com plete the configuration. You may be

Next to select the default values.

prompted for the Windows 98 installation CD-ROM. If so, insert the
CD-ROM and click

7 When the driver installation is complete, you will be prom pted to

restart Windows. Click

Next.

Ye s.

8 When the system comes back up, you may need to configure the

Internet Protocol (IP) address for your connection.

Configuring a CIP/1483 Driver

If you are installing a CIP/1483 driver, review the following sections for
important information on the configuration of the modem.

Configuring the IP Address

When using the CIP/14 83 driver, you will need to configure an Internet
Protocol (IP) address that w ill be used to identify your compu ter on the
network .

1 Select My Computer > Control Panel > Network.

2

Select the TCP/IP entry for our device in the list and click on the

Properties button.

3 You may need to configure a specific IP address or you can configure

the system to obtain an IP address automatically. Follow your service
provider’s instructions to configure the IP address of your system.

14 CIP/1483 Driver Installation Efficient Networks, Inc.

4 When configuration is complete, click OK. You may be prompted to

reboot the computer. If so, click

Yes.

SpeedStream Status

After the driver software is properly installed and a connection has been
established, you will s ee the following icons on the ta skbar:

Indicates that the modem has an active connection. The lights will
blink when the mo dem is transmitting.

Indicates that the modem is not connected or configured properly.
Right-clicking on the taskbar icon provides a menu of detailed
status and on-line help.

The taskbar icon may be turned off by going to the
selecting the

SpeedStream Status dialog. The icon is displayed when the Show Icon
on Taskbar

SpeedStream Status applet. This will bring up the

checkbox is checked.

Control Panel and

Using SpeedStream with
Multiple User Profiles

If your system was configured with mult iple user profiles before the
modem was installed, the Speed Stream connection will only b e visible to
the user who installed it. To copy the connection to other users pr ofiles,
copy all files in your Dial-Up Networking folder with a .dun extension to
C:\. Then log in as each individual user and copy the .dun files to the
Dial-Up Networking Folder.

Removing the Modem Software

1 Disconnect the modem’s USB connector from your PC.
2 Select Start then Settings and ope n the Control Panel.
3 From the Control Panel, select Network.

Efficient Networks, Inc. SpeedStream Status 15

4 Select the Configuration tab, and select our product from the list.
5 Click on the Remove button and select OK to close the Network

dialog.

6 When prompted, restart Windows.

16 Removing the Modem Software Efficient Networks, Inc.

Technical

Reference

SpeedStream 4000 Series Specifications

Size 5.56 in. x 7.3 in . x 1.75”

(14.12 cm x 18.54 cm x 4.44 cm)

Weight 2 lbs, 11 oz (1.2 Kg ) (inclu des modem, power supply and

cable)

Power (stand ard) Wall-mou nt AC to DC adapter. 1 0-21vDC @ 1.1 amp output.

AC input to meet country specific input requirements.

• USA: 110 vAC, 60 Hz, 2 amp max

• Europe: 22 0 vAC, 50 Hz , 1 amp ma x

Temperature Operating: 0 to 40° C

Non-Operating, storage: -10 to 85 ° C

Humidity 10% to 90% noncondensing
USB Interface
Cabling USB Cable
Connector USB connector
DSL Interface
Connector Two-contact, shielded RJ11 jack (pins 3 & 4, tip and ring

interchangeable; optional configuration with pins 2 & 5
available from your distributor)

Operating distance 18,000 feet maximum on st andard 26 AWG copper pai r wire

Efficient Networks, Inc. SpeedStream 4000 Series Specifications 17