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Trouble shooting
The burner does not ignite - Incorrect start dose
- Igniter faulty
- Igniter console poorly attached
- Inner tube filled with ashes
- Adjust start dose
- Replace igniter
- Adjust the console
- Clean the burner
The burner ”puffs” at start - Incorrect start dose - Adjust start dose
High temp protection on
feeding tube activated
- Low draft
- Inner tube filled with ashes
- Control the draft
- Clean the burner
Inner tube fills up with ashes - Poor combustion
- The burner cleaning malfunctioning
- Contact your installer
- Contact your installer
Ashes are totally black - Poor combustion - Contact your installer
Poor hot water capacity - Low temperature in the boiler
- To high flow in the pipes
- Set the burners ”Stop” temperature higher
- Adjust the flow on the mixing valve
- Changing the water tap
Low/high indoor temperature - Incorrect set thermostat
- Sensor untrimmed
- Placement of thermostat in a bad place
- Adjust thermostat
- Trim sensor (page17)
- Move the sensor to a better place
Soot in the boiler room - Leaking seals - Contact your installer
Alarm (flue gas) - Sooty boiler
- Poor combustion
- Broken sensor
- Clean the boiler
- Contact your installer
- Contact your installer
No heat on radiators - Shunt motor broken
- Thermostat set to low
- Contact your installer
- Adjust thermostat
White smoke from the chimney - Low flue gas temperature
- To big chimney
- Rain water in the chimney
- Cut turbulators/increase power
- Contact a professional
- Mount a rain hood
Fault Cause Action
There are actions that the end user can take to fix a stop. However, a professional should always be
adviced before doing any adjustments.
-10°C 960 ohm 60°C 1232 ohm
0°C 1000 ohm 70°C 1271 ohm
10°C 1039 ohm 80°C 1309 ohm
20°C 1077 ohm 90°C 1347 ohm
30°C 1116 ohm 100°C 1385 ohm
40°C 1155 ohm 120°C 1461 ohm
50°C 1194 ohm 140°C 1535 ohm
If the cables are lengthened, use these cables:
- For a length up to 15m 2 x 0,5m²
- For a length up to 50m 2 x 0,75m²
- Do not place these cables together with main cables(high voltage).
The value of the resistance on the Pt1000 sensors is measured with ohm meter. Disconnect the
sensor from the motherboard in order to measure. Remember that the sensors need good connection in order to get a correct result.
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The sensors