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QMS magicolor
User Manual
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EDNord QMS magicolor, QMS magicolor Plus User Manual

QMS magicolor® /
magicolor® Plus
Printe r User’s Guide
1800364-001B
Trademark Acknowledgements
The followi ng are tra demarks or r egistered tradema rks of their re spective owne rs. Those lis ted as regi ste red are regis ter ed i n the Unit ed S tates Pa tent and Tr adem ar k Off ice. S ome tra demar ks are also reg istered in other countr ies . Other prod uct names mentioned i n this manual may be trademarks or regis tered tr ademarks of
their respective owners. QMS seal, PS E xec uti ve Ser ies Adobe Systems for a page description language, which may be registered in certa in jurisdic tions. Throug hout this manua l, “PostScr ipt Level 2” is use d to refer to a set of capabilities define d by Adobe Syst ems for its PostS cr ipt Level 2 page des crip ti on langu age. The se capabilities, among oth ers, are implemented in this product through a QMS-developed emulation that is compatible with Adobe’s PostScript Level 2 language. Adobe
Tekton Apple EtherTalk
/Adobe Sys tems . Al dus, Aldu s Free Hand, Aldus Pa geMake r/Aldu s.
, AppleTalk, ColorSync, LaserWriter, Macintosh, LocalTalk,
/Apple Computer. AutoCAD/Autodesk, Inc. Centronics /Centronics Data Computer Corporation. Dataproducts/Dataproducts Corp orat io n. Co mp u Se rv e
Ventura Publisher
/Corel. DEC, DECnet, VMS, LN03/Digital Equipment
Corporation. FotoFlow
ColorSense Harvard Graphics Palatino
, HP PCL, HP-GL, PaintJet, ColorPro/Hew lett-P ackard . IBM, IBM
HP
, AT, Token-Ring, DisplayWrite/IBM. In tel/Intel. ITC Avant Garde
PC Gothic Garamond
/Kodak. Dreams/Innovative Data Design. Ethernet/Xerox.
/ Software Publishing. Helvetica, Times, Optima,
, New Centur y Sc hool bo ok/Linotype-Hell AG and/or its subsidiaries.
, ITC Zapf Chancery, ITC Zapf Dingbats, ITC Bookman, ITC
/In terna tio n al Typ e fac e Cor po ratio n , register ed i n t he Un ited S ta te s
and in som e for eig n count rie s. © 1994 ITC. Par k Ave nue
Letrase t
, Aachen, Freestyle, Revue/Esselte Pendaflex in the USA, Letraset
Canada Ltd. in Canada, and Esselte Letraset Ltd. elsewhere. © 1994 Letraset.
Lotus Key Micr ogr af x
1-2-3, Lotus Manuscript/Lotus Development. Matchprint, Color
/3M. Microsoft, MS-DOS, Excel, PowerPoint, Windows/Mic roso ft.
, Micrografx Designer/Micrografx. MultiMate/MultiMate
International, an Ashton-Tate company. Novell
/International Color Consortium. PhoneNET/Farallon Computing.
ICC
SuperPaint WordPerfect Laser Print Inc. PANTONE
/Silicon Beach Software. UNIX /AT&T Bell Laboratories.
/Word Perfect. WordS tar/Mic roPr o Inter natio nal. H ammermi ll,
/International Paper. QuarkXPress /Quark, Inc. POCE/Pantone,
is Pantone’s check-standard trademark for color reproduction
and color reproduction materials. The ENERGY STAR
, QMS-PS, the QMS logo, Crown, the Crown
, magi co lo r/QM S, I n c. Po st Sc ript is a trademark of
, Adobe Illustrator, Adobe Photoshop,
/H & R Block . Cromal in/Du Pont. CorelDRAW,
/Agfa. EFIColor/Electronics for Imaging.
/Kingsle y/ATF Typ e.
NetWare/Novell.
logo/United States
Environmental Protection Agency. The ENERGY STAR emblem does not
represent EPA endorsement of any product or service.
Dear Customer,
Mark Twain onc e said that o nly two th ings i n lif e are ce rta in: de ath an d tax es. Well, if he were living today, we’re sure he’d add manuals to this list. Just about everyt hi ng yo u buy i s acc om pa ni ed by a manu al —a nd yo ur new QMS prin te r is no exception . Now, we know that even though we’ve dev oted our lives to writin g manuals, very few people actually enjoy reading them. So we’ve written this manual with you in mind . However, there are more of you out there than there are prin ters , and you all n eed so mething differe nt. B ecause o f thi s, we’v e trie d to design yo ur manua l to he lp you r ea ch your des t in ati on as ea si ly as poss i bl e:
Table of Contents—Use this sectio n as a road map t o dis cover what there is to see in the manua l and how the sect io ns are relat ed .
Ove rvi ew of th e D oc um en ta tio n —This section functions as a Welcome Center. It’ll g ive yo u a n ide a ab out w hat ’s in this ci ty (yo ur u se r’s gui de) a s well as in other nearby cities (other useful documentation).
Overview of the Manual—As long as you’re at the Welcome Center, you probabl y want a list of local attra ctions. Thi s secti on lets you know which chapt ers you really shouldn ’t miss and which you need to visit only if you have the time and interest, or a special purpose. It’s pretty much the same information as in the table of contents, but in a descriptive format.
Headers, Footers, and Tab Dividers—Use these features as road signs to help you locate the section of the manual you want to visit.
Index—W hil e some people like t o wande r thr ough a city, s topping wher ever they find someth in g i n terest i ng , ot he rs lik e to c al l ahead t o m a k e a r e se rv atio n f or a spec ific hotel or rest aurant . Our Blue Pages speed you to th e inform ation you want quickl y and without unnec essa ry detou rs. Easy on, easy of f. We thin k you’ll fin d the blue color esp ecially usef ul when yo u have more than one manual i n the bin der.
We hope you enjoy your new QMS printer (and traveling through its manuals, too!).
Your QMS Technical Writer
4
♦
Table of Contents
Chapter 1 Introduction
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Printe rs Cov ere d by this Ma nual . . . . . . . . . . . . . . . . . 1-1
The mag icolor Print er Laser Pri nt er . . . . . . . . . . . . 1-2
The magicolo r Plus Laser Printer. . . . . . . . . . . . . . 1-2
About the Documentatio n. . . . . . . . . . . . . . . . . . . . . . . 1-3
Standard Documentation . . . . . . . . . . . . . . . . . . . . . 1-3
Othe r Documentatio n. . . . . . . . . . . . . . . . . . . . . . . . 1 -4
About This Manua l. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Typographic Convent io n s . . . . . . . . . . . . . . . . . . . . 1-9
Printer Featu res. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Color Lase r T echnol ogy . . . . . . . . . . . . . . . . . . . . 1-10
QCOLOR Technol ogy. . . . . . . . . . . . . . . . . . . . . . 1-10
Multiple Resolutions . . . . . . . . . . . . . . . . . . . . . . . 1-11
Software Load able System (SL S) . . . . . . . . . . . . . 1-11
Energy Sav er Mode . . . . . . . . . . . . . . . . . . . . . . . . 1-11
QMS Crown Operating System. . . . . . . . . . . . . . . 1-12
Media Flexibi li ty . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Automat ic Ja m Rec overy. . . . . . . . . . . . . . . . . . . . 1-14
Convenie nt Contr ol Panel Operat ion. . . . . . . . . . . 1-14
PS Executive Series Uti liti es. . . . . . . . . . . . . . . . . 1-14
PostScript Level 2 Compati bilit y . . . . . . . . . . . . . 1-15
Resident HP PCL 5C and HP-GL Emulat ion . . . . 1-15
Intel RISC-base d Con tro ller . . . . . . . . . . . . . . . . . 1-15
65 Resident PostScri pt Fonts. . . . . . . . . . . . . . . . . 1-16
Printer Option s. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Chapter 2 Initial Printer Setu p
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Finding a Good Locatio n for Your Prin ter. . . . . . . . . . 2-2
Location Requirements . . . . . . . . . . . . . . . . . . . . . . 2-2
i
What’s Included in the Shipment . . . . . . . . . . . . . . . . . 2-4
QMS Product Registration. . . . . . . . . . . . . . . . . . . . 2-5
Unpacking the Print er. . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Installing De vel ope r and To ner Cartri dge s . . . . . . . . 2-11
Removing the Pressure- Release Piec es . . . . . . . . . . . 2-20
Installing t he Cleani ng Pad and Oil Bottl e. . . . . . . . . 2-24
Installing t he Wast e Tone r Pac k. . . . . . . . . . . . . . . . . 2-30
Installing t he OPC Belt Car tridge. . . . . . . . . . . . . . . . 2-32
Filling the Pa per Casse tte. . . . . . . . . . . . . . . . . . . . . . 2-38
Starting the Print er . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-43
Connecting the Power Cord. . . . . . . . . . . . . . . . . . 2-43
Using the Power Switches. . . . . . . . . . . . . . . . . . . 2-44
The Start-up Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-44
Installing Opt ions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-46
Chapter 3 Connecting the Printer
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Connecting to a Network . . . . . . . . . . . . . . . . . . . . . . . 3-1
About Macintosh Networks. . . . . . . . . . . . . . . . . . . 3-1
Connecting t o a Macintosh. . . . . . . . . . . . . . . . . . . . . . 3-2
What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Making the Conne ctio n . . . . . . . . . . . . . . . . . . . . . . 3-3
Prin t in g fr om t h e Macinto sh . . . . . . . . . . . . . . . . . . 3-3
ii
Installing the Print er Util ities. . . . . . . . . . . . . . . . . . 3-4
Installing L ase rW ri ter 8.x
and the magi color 4.1 PPD . . . . . . . . . . . . . . . . . . . 3-5
Installing Printer Descri pt ion File s . . . . . . . . . . . . . 3-6
Testing Macint osh Communi ca ti on. . . . . . . . . . . . . 3-8
Where to Go Now . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Conn e ctin g to a PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
How to Choose a Cable . . . . . . . . . . . . . . . . . . . . . . 3-9
Making the Connect io n . . . . . . . . . . . . . . . . . . . . . 3-10
PC Printing Softwa re. . . . . . . . . . . . . . . . . . . . . . . 3-11
Installing the Win dows 3.1 Dri ver . . . . . . . . . . . . 3-13
Printer Descri ption Files (PC) . . . . . . . . . . . . . . . . 3-15
Testing Parallel Communicat ion. . . . . . . . . . . . . . 3-16
Testing Seri al Com mu nicat ion . . . . . . . . . . . . . . . 3-17
Checking Seri al Com mu nicat io n Setti ngs. . . . . . . 3-18
About the Printer’s Co mm un ication Modes. . . . . . . . 3-22
Simultaneous Int erfac e Operation (SIO). . . . . . . . 3-22
Emulation Sensing Proce ssing (E SP) Modes . . . . 3-22
Chapter 4 Printer Configuration
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Printer Configuration Methods. . . . . . . . . . . . . . . . . . . 4-1
Configuration Method Priorities . . . . . . . . . . . . . . . 4-2
The Printer’s Control Panel . . . . . . . . . . . . . . . . . . . . . 4-3
The LCD Message Window . . . . . . . . . . . . . . . . . . 4-4
The Control Panel LEDs . . . . . . . . . . . . . . . . . . . . . 4-4
Th e Function Keys. . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Using the Configuratio n Menu. . . . . . . . . . . . . . . . . . . 4-8
Password-prot ected Menus . . . . . . . . . . . . . . . . . . . 4-8
Selecting Options. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Entering Alp han um eric Value s . . . . . . . . . . . . . . . 4-10
Saving Configuration Selections. . . . . . . . . . . . . . 4-12
The Main Menu Groups . . . . . . . . . . . . . . . . . . . . . . . 4-14
The Insta llat ion Menu. . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Installation/ Ope rat or Passwrd . . . . . . . . . . . . . . . . 4-15
Installati on/ Use Ope rator Pwd. . . . . . . . . . . . . . . . 4-16
Installation/Adm in Password. . . . . . . . . . . . . . . . . 4-16
Installati on/ Use Adm in Pw d . . . . . . . . . . . . . . . . . 4-16
The Operator Cont rol Menu. . . . . . . . . . . . . . . . . . . . 4-17
Operator Control/Med ia . . . . . . . . . . . . . . . . . . . . 4-17
Operator Control/Cop ies . . . . . . . . . . . . . . . . . . . . 4-18
Operator Control/Col lation . . . . . . . . . . . . . . . . . . 4-18
Operator Control/Orientation. . . . . . . . . . . . . . . . . 4-18
Operator Control/Inp utb in. . . . . . . . . . . . . . . . . . . 4-18
Operator Co ntr ol/ Cha in Inputbi n s. . . . . . . . . . . . . 4-19
Operator Co ntr ol/Color Separ ation. . . . . . . . . . . . 4-19
Operator Control/Col or Model . . . . . . . . . . . . . . . 4-19
Operator Co ntr ol/Manual Feed Siz e . . . . . . . . . . . 4-19
The Administ ra ti on Men u . . . . . . . . . . . . . . . . . . . . . 4-20
iii
Administration/Commu nic at ions. . . . . . . . . . . . . . 4-21
Administration/E mulations . . . . . . . . . . . . . . . . . . 4-28
Administ rat ion/Sp ec ial Pages . . . . . . . . . . . . . . . . 4-37
Administ rat ion/St ar tup Opti ons. . . . . . . . . . . . . . . 4-39
Administration/Memory . . . . . . . . . . . . . . . . . . . . 4-42
Administration/Engine. . . . . . . . . . . . . . . . . . . . . . 4-46
Administration/Miscell an eous. . . . . . . . . . . . . . . . 4-50
Administ rat io n/Di sk Ope rat ion s . . . . . . . . . . . . . . 4-52
The Optio nal Features Menus. . . . . . . . . . . . . . . . . . . 4-54
Document Option Co mm a n ds . . . . . . . . . . . . . . . . . . 4-56
Header/Tra il er Page Commands . . . . . . . . . . . . . . 4-56
Header/Tra iler Informa tion Co mma nds . . . . . . . . 4-56
HP-GL Emulation Features Comm ands . . . . . . . . 4-57
HP-PCL Emula tion Featu res Co mma nds . . . . . . . 4-57
Linepri nter Em ulati on Fe ature s Com mands . . . . . 4-57
PostScri pt Emul at ion Feature s Com m and s. . . . . . 4-58
Printer Fea tu res Co mma nds. . . . . . . . . . . . . . . . . . 4-58
Chapter 5 Print Media and Daily Operations
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Refilling the Media Cassette. . . . . . . . . . . . . . . . . . . . . 5-1
Manual Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Printing Tra nspa ren cies . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Printing on Lett erh ead or Other Pre pri nted Me dia. . . . 5-8
Printing on 3-Hole or Other Pre-punc hed Medi a. . . . . 5-8
Prin t in g Enve l opes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Printi ng on Thick Pape r Stoc k s . . . . . . . . . . . . . . . . . . 5-8
Page Sizes, Imag eable Region s and Ma rgi ns. . . . . . . 5-10
Page Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Selecti ng a nd Storing Media. . . . . . . . . . . . . . . . . . . . 5-11
Media Selectio n . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Media Stora ge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Collating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Configuri ng th e Printe r for Collat ion . . . . . . . . . . 5-12
Changi ng Print Job Reso lutio n . . . . . . . . . . . . . . . 5-14
iv
Adjusti ng Pri nt Densi ty . . . . . . . . . . . . . . . . . . . . . . . 5-15
Cancelling and End ing Print Jobs. . . . . . . . . . . . . . . . 5-17
Cancelling a Print Job . . . . . . . . . . . . . . . . . . . . . . 5-17
Sending an End- of-Jo b Indi cato r. . . . . . . . . . . . . . 5-17
Diagno sti c and Specia l Pages. . . . . . . . . . . . . . . . . . . 5-19
The Start-up Page. . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
The Status Page s . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
The Sample Page . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21
The Registra ti on Pa ge . . . . . . . . . . . . . . . . . . . . . . 5-21
Header and Trail er Pages. . . . . . . . . . . . . . . . . . . . 5-21
Chapter 6 Consumables and Preventative Maintenance
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Storing and Handling Consu mabl es. . . . . . . . . . . . . . . 6-1
Storing Consuma bles. . . . . . . . . . . . . . . . . . . . . . . . 6-2
Handling Consum ab les . . . . . . . . . . . . . . . . . . . . . . 6-2
Replacing Consum ab les . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Replacing a Ton e r Ca r tr id g e . . . . . . . . . . . . . . . . . . 6-4
Replacing a Develop e r C ar tr i dg e . . . . . . . . . . . . . . 6-7
Replacing the OPC Be lt Car tri dge . . . . . . . . . . . . . . 6-9
Replacing the Clea ning Pad and Oil Bottl e. . . . . . 6-12
Replaci ng the Wast e Toner Pack. . . . . . . . . . . . . . 6-14
Moving the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18
Removin g the Fuser Unit and Oil Bottle. . . . . . . . 6-19
Removing and Replacin g Pressure-Rel ease Pieces 6-22
Preventa ti ve Maintenance. . . . . . . . . . . . . . . . . . . . . . 6-25
General Tips for E xtendi ng Pri nt er Life . . . . . . . . 6-26
Cleanin g the Printer. . . . . . . . . . . . . . . . . . . . . . . . 6-26
Cleanin g the Cha rge r Unit. . . . . . . . . . . . . . . . . . . 6-27
Cleanin g the Pre- Cha rge r Unit . . . . . . . . . . . . . . . 6-31
Cleanin g Register and Tran sfer Roller s . . . . . . . . 6-34
Cleanin g the Pape r Exit Rol lers and Plat es. . . . . . 6-37
Cleanin g the Pape r-Fe ed Roller
and the Manual-Fee d Belt s . . . . . . . . . . . . . . . . . . 6-38
Cleanin g the Exterio r of Your Print er. . . . . . . . . . 6-41
v
Chapter 7 Optimizing Color Out put
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Automat ic Colo r Cont rol . . . . . . . . . . . . . . . . . . . . . . . 7-1
Enabli ng Q
COLOR for Windows. . . . . . . . . . . . . . . 7-1
Enabli ng Q
COLOR for the Macintosh. . . . . . . . . . . 7-2
Fine-Tun ing Colo r Output . . . . . . . . . . . . . . . . . . . . . . 7-4
Printer Defaul t Halft one Setti ngs . . . . . . . . . . . . . . 7-4
Dither Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Gamma Cor re c tion. . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Printe r-Resident Color Rendering Dic ti onaries . . . 7-8
Color Manag em en t. . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
Device Calibra ti on. . . . . . . . . . . . . . . . . . . . . . . . . 7-10
Color Matc hin g . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
Method s of Color Mat ch ing. . . . . . . . . . . . . . . . . . . . 7-11
Color Matc hin g with a CMS . . . . . . . . . . . . . . . . . 7-11
Color Matchin g wit h PostSc ript Lev el 2. . . . . . . . 7-12
PANTONE
* Color Match ing . . . . . . . . . . . . . . . 7-13
The Resident PostScri pt Fonts . . . . . . . . . . . . . . . . . . 7-15
The Resident HP PCL Fonts. . . . . . . . . . . . . . . . . . . . 7-18
Chapter 8 Printer Options
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
The Sheet Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Installing t he Sheet Fee der. . . . . . . . . . . . . . . . . . . . 8-1
Using the Envelope Cassette . . . . . . . . . . . . . . . . . . . . 8-5
Font and Em ul at ion Cards . . . . . . . . . . . . . . . . . . . . . . 8-9
Using Font and Emulation Cards. . . . . . . . . . . . . . 8-10
Securi ty Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13
Using a Security Card . . . . . . . . . . . . . . . . . . . . . . 8-13
Removin g the Cont rol ler Boa rd. . . . . . . . . . . . . . . . . 8-18
Replacing t he Contr oll er Board . . . . . . . . . . . . . . . . . 8-20
Single In-Li ne Memory Modu les (SIMMs) . . . . . . . 8-22
* P antone Inc.’s check-standard trademark for color reproduction and color reproduction materials.
vi
Installing a Network Int erfac e . . . . . . . . . . . . . . . . . . 8-26
Using an Optional Net work In terface . . . . . . . . . . 8-32
Centroni cs to Datapro duc ts Con ver sion. . . . . . . . . . . 8-32
Internal Hard Disk Instal la ti on. . . . . . . . . . . . . . . . . . 8-38
Using External Hard Disks. . . . . . . . . . . . . . . . . . . . . 8-42
Identifying Ext er nal Hard Disks . . . . . . . . . . . . . . 8-44
Formatting an External Hard Disk. . . . . . . . . . . . . 8-44
Installi ng an Opti ona l Ca rd Fon t or Em ula tion. . . 8-46 Removin g an Optional Card Font or Emulat ion . 8-48
Formatting the Internal Hard Disk . . . . . . . . . . . . . . . 8-49
Installing Pri nt Syste m Softwa re and Fonts. . . . . . . . 8-51
Installing System Sostware from a PC
to a Functional Printer . . . . . . . . . . . . . . . . . . . . . . 8-51
Installing System Sostware and Fo nts from a PC
to a Non-Functional Prin te r. . . . . . . . . . . . . . . . . . 8-53
Installing System Sostware from a Maci ntosh
to a Functional Printer . . . . . . . . . . . . . . . . . . . . . . 8-56
Installing System Sostware and Fo nts from a Macintosh to a Non-Functional Prin ter . . . 8-57
Chapter 9 Troubleshooting
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Responding to Status Messag es . . . . . . . . . . . . . . . . . . 9-1
Service Call Messa ges. . . . . . . . . . . . . . . . . . . . . . . 9-4
Clearin g Medi a Jams . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
Clearin g Misfeed Jams. . . . . . . . . . . . . . . . . . . . . . . 9-5
Clearin g Inne r Jam s. . . . . . . . . . . . . . . . . . . . . . . . . 9-9
Clearin g Oute r Jams. . . . . . . . . . . . . . . . . . . . . . . . 9-14
If the Media Jam Messa ge Stays O n . . . . . . . . . . . 9-17
Jam Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-17
Preventi ng Med ia Jams. . . . . . . . . . . . . . . . . . . . . . . . 9-18
Preven ting E nve lop e Jams. . . . . . . . . . . . . . . . . . . 9-19
Internal Hard Disk Prob lems . . . . . . . . . . . . . . . . . . . 9-19
Miscellane ous Prob lems: A Quick Check . . . . . . . . . 9-20
IBM PC and Compa tibl e Compu te r Che cklist . . . 9-22
Apple Macinto sh Che ckl ist . . . . . . . . . . . . . . . . . . 9-22
Mechanic al Problems . . . . . . . . . . . . . . . . . . . . . . . . . 9-23
vii
Control Pan el Select ions Don’t Take Effec t . . . . . 9-23
Data LED Stay s Li t . . . . . . . . . . . . . . . . . . . . . . . . 9-24
No Start-up Pa ge . . . . . . . . . . . . . . . . . . . . . . . . . . 9-24
Printer Reset s. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-25
Printer Lock s Up . . . . . . . . . . . . . . . . . . . . . . . . . . 9-25
Blank Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-25
Not All Pages Pri nt . . . . . . . . . . . . . . . . . . . . . . . . 9-26
Print Quality Probl ems. . . . . . . . . . . . . . . . . . . . . . . . 9-27
Generally Poor Print Qualit y. . . . . . . . . . . . . . . . . 9-27
Specific Print Quali ty Problems . . . . . . . . . . . . . . 9-27
Placing a Servi ce Call. . . . . . . . . . . . . . . . . . . . . . . . . 9-33
Appendix A QMS Customer Support
QMS Customer Support. . . . . . . . . . . . . . . . . . . . . . . . A-1
QMS National Service . . . . . . . . . . . . . . . . . . . . . . . . . A-3
QMS World-wide Offices . . . . . . . . . . . . . . . . . . . . . . A-4
Appendix B Technical Specification s
Print Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Internal Hard Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
Electrical Requirements . . . . . . . . . . . . . . . . . . . . . . . . B-3
Environmenta l Re qui re me nt s. . . . . . . . . . . . . . . . . . . . B-4
Media Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5
Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-7
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-8
SIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-8
Warrant y Con side ra ti ons . . . . . . . . . . . . . . . . . . . . . . . B-9
How Consumables Aff ect Your Warranty . . . . . . . B-9
How Electrost atic Discharg e
Affects Your War ran ty . . . . . . . . . . . . . . . . . . . . . B-10
Cable Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-11
LocalTalk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-11
Macintosh to Serial . . . . . . . . . . . . . . . . . . . . . . . . B-11
Serial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-12
viii
IBM PC/XT, PC/ AT , and
Compati bl e Compu te rs . . . . . . . . . . . . . . . . . . . . . B-12
Centroni cs Par al lel. . . . . . . . . . . . . . . . . . . . . . . . . B-13
Notes to the Cent r on ic s Para llel Cabl e
Pinouts Ta ble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-14
1284 Parallel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-15
Dataprodu ct s Parall el. . . . . . . . . . . . . . . . . . . . . . . B-16
Appendix C Notice s
FCC Complianc e . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
Canadian Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
Vfg 1046/1984 Confo rm ity Sta teme nt . . . . . . . . . . C-2
Beschein igu ng de s Herst el lers/I mp ort eur s . . . . . . . C-2
Declara ti on of Ma nufa ct ure r/ Im porter . . . . . . . . . . C-2
Electroni cs E m issi ons . . . . . . . . . . . . . . . . . . . . . . . C-2
Laser Safe ty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
Proprietary Statemen t . . . . . . . . . . . . . . . . . . . . . . . C-3
Copyright Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
Manual Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
Colophon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4
Appendix D Addition al Technical Inform ation
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1
How Your Printer Works . . . . . . . . . . . . . . . . . . . . . . . D-1
Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-3
Memor y Mana ge ment . . . . . . . . . . . . . . . . . . . . . . . D-3
The Memory Clients. . . . . . . . . . . . . . . . . . . . . . . . . . . D-4
Frame Buff er . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-5
PostScript Heap . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-5
Spool Buffers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-6
PostScript Font Cache . . . . . . . . . . . . . . . . . . . . . . . D-6
Emulation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-7
Temporary Emulation . . . . . . . . . . . . . . . . . . . . . . . D-7
Display List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-8
ix
Disk Cache. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-8
MB Printer Mem . . . . . . . . . . . . . . . . . . . . . . . . . . . D-9
System Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . D-9
Hard Disk Manag emen t . . . . . . . . . . . . . . . . . . . . . . . . D-9
Spooling Overflow. . . . . . . . . . . . . . . . . . . . . . . . . D-10
PS Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-10
PS Protocol Men u for Optio nal Net work
Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-12
Advantages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-13
Implementa tion . . . . . . . . . . . . . . . . . . . . . . . . . . . D-13
Updated DOCs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-14
PCL 5 Emulation Termin ology . . . . . . . . . . . . . . . . . D-14
Font . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-14
Font Index Number . . . . . . . . . . . . . . . . . . . . . . . . D-15
Object. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-15
Resource. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-16
Updated PCL 5 DOCs . . . . . . . . . . . . . . . . . . . . . . . . D-17
Glossary
Index
x
♦
Introduction
Chapter highlights:
■ About the documentati on
■ About your QMS magicolor printer
Chapter 1
Introduction
This chapter provides a brief overview of the products covered in this manual, an explanation of the printer documentation, and an explanatio n of the printe rs’ main features and benefi ts.
Printers Covere d by this Manual
This manual covers two versions of the magicolor Laser Printer: the magicolor and the mag icolor Plu s. Throughout the manual, we use the nam e “magicolo r” when we’re presenting information that is relevant for both printers. We use the name “magicolor Plus” when we’re presenting information that is relevant only to the
Chapter 1
magicolor Plus Laser P rinter.
Fig. 1.1 The QMS magicol or/mag ic olor Plus
REMOTE SWITCH
Introduction 1-1
Chapter 1
The magicolor Printer Laser Printer
Your QMS magico lor Laser Print er produces 300 or 600 dpi color or 600 dpi monochrome prints, using advanced color laser technology combined with the QMS Crown multitasking printer operating system. The magicolor prints in color at a rate of 2 to 3 pages per minute, and in monochrome at 8 pages per minute. It prints on plain or laser paper and on transparencies and labels, and supports letter, legal, executive, and A4 media sizes. The printer ships with either 12 or 28 MB of RAM. See “Printer Features,” later in this chapter, for a detailed list of your printer’s c apabilities.
The magicolor Plus Laser Printer
The magicol or Plus has the same features as the magicolor, plus faster print speed (3 to 6 pages per minute in color; 12 pages per minute in monoch rome), envelope and thick st ock support, and an Energy Saver mode for reduced power consumption when not printing. It ships with either 12 or 24 MB of RAM.
1-2 Introduction
About the Documentatio n
Your printer comes with several pieces of documentati on, but you don’t have to read it all to use you r printe r. In fact, y ou may never refer to some sections at all, depending on how you use the pri nter and what environment you use it in. However, the more familiar you are with the do cumentation, the easie r it’ll be for you to achieve the results you want from your printer. Read this section to learn how we’ve organized information and which documents you’ll probably refer to most often.
Standard Documentation
The following six pieces of standard documentation accompany
Chapter 1
your printer.
■ QMS magicol or Laser Printer Setup Guide
This fold-out document explains how to set up the magicolor printer for the first time. (Printer set-up information is also included in chapter 2, “Initial Printer Setup.”
■ QMS magicolor Printer User’s Guide
You’re looking at it ri ght now. The “Abou t This Manual” section, later in this chapter, details the contents of this guide.
■ QMS Crown Document Option C omm ands
This document lists and explains Document Option Commands (DOCs). You insert these commands into documents or separator fi les to enab le job-sp eci fic pri nter features (or special features that your application or page description language can’t access). In most cases, only
Introduction 1-3
Chapter 1
advanced network users and system administrators need this information.
■ QMS Crown Network Not es
These notes provide tips for getting the best performance from your printe r if it’s connected to a network through the parallel or serial port. In most cases, only advanced network users and system administrators need this information. This manual is contained one of the disks shipped wit h your printer. The README file on the disk explains how to access the manual.
■ HP PCL 5 Emulati on Te chnical R eference
This document covers the HP PCL 5 emulation. In most cases, only advanced PCL 5 users and system administrators need this information.
■ QMS Crown Technical Reference
This document provides advanced technical information, including information on communication protocols, HP-GL emulation, HP PCL emulation, CCITT, and PostScript emulation. In most cases, only advanced users and system administrators need this information. This manual is contained one of the disks shipped with your printer. The README file on the disk explains how to access the manual.
Other Documentation
Other sources of information you may find help ful are
■ HP PCL 5C Technical Support Notes
These notes cover the HP PCL 5C color commands. They are available free through CompuServe, the QMS bulleti n
1-4 Introduction
Chapter 1
board, and Q-FAX. Appendix A, “QMS Customer Support,” of this document explains how to use these services.
■ Printer Option Documentation
If you purchased a printer option (for example, a direct network interface card), you may have received separate documentation for it. Check chapter 8, “Printer Options,” of this manual for additional option informati on.
■ Electronic Informati on
CompuServe, th e Internet, our bulleti n bo ard, an d Q-FAX are all sources of information from QMS. Appendix A, “QMS Custo mer Support,” of this manual explains how t o use these sour ces.
Don’t forget that the documentati on for your application, operating system, and network probably contains useful printing information.
Introduction 1-5
Chapter 1
About This Manual
This User’s Gui de is organized in three parts, Installati on (chapters 1 through 3), Operation (chapters 4 through 6), and Reference (the rest of the manual). A tab for each of these sections was included with your manual: insert them at the beginning of the appropriate chapters to make it easier to navigate the manual.
Installati on
■ Chapter 1: Introduction
Gives an overview of the printer documentation and the printer’s major features; it also discusses the QMS Crown operating system and l as er printi ng.
■ Chapter 2: Initial Pri nter Set up
Directs you in unpacking and inst all ing the printe r.
■ Chapter 3: Connecting the Printer
Discusses Simultaneous Interface Operation (SIO) and Emulation Sensing Processor (ESP) mode, and explains how to connect t he printer to a host through the Lo calTalk, parallel, or serial port.
Operation
■ Chapter 4: Printer Configu ration
Describes control panel components and functions and tells how to use the Configuration menu to configure the printer to your printing requirem ents.
■ Chapter 5: Print Media and Daily Operations
Discusses print media sizes, loading, handling, and storage. It also covers operations such as printing
1-6 Introduction
envelopes, transparencies, thick stock, and labels,
adjusting print density, and canceling or ending print jobs.
■ Chapter 6: Consumables and Preventative Mai ntenance
Guides you throu gh handli ng and replaci ng consum ables, such as the toner, develop er, cleaning pad, oi l bott le, OPC belt cartridge, and waste toner pack. It also covers moving and preventative maintenance fo r the printer.
Reference
■ Chapter 7: Optimizi ng Co lor Out put
Chapter 1
Discusses Q
COLOR, the QMS Automatic Color Control
Technology, explains how to fine-tune color options, discusses color mat ching, and lists the printer’s typefaces.
■ Chapter 8: Printe r Options
Describes installing and using optional printer hardware, such as font, emulation, and security cards; memory upgrades (SIMMs); hard disks; and network interface cards. Also explains how to upgrade the syst em so ft ware.
■ Chapter 9: Troubleshooting
Explains how to clear jams and interpret st atus messages; outlines po ssible pri nt quality problem s and solutio ns; and explains how to place a service call.
■ Appendix A: QMS Customer Support
Lists sources of help and informat ion .
■ Appendix B: Technical Specifications
Provides technical specifications for the printer and lists available supplies and replacement parts. This appendix also gives the recomm ended pin outs for LocalTalk, serial,
Introduction 1-7
Chapter 1
IBM PC/XT, IBM PC/AT, and parallel (Centronics and Dataproducts) cables.
■ Appendix C: Notices
Presents legal, safety, and other notices.
■ Appendix D: Additional Technical Information
Provides information on how your printer works, and on customizing the printe r’s memory all oc ation.
■ Glossary
Explains many of the terms used in the documentati on.
1-8 Introduction
Typographic Conventions
Chapter 1
Mixed-Case Courier
Mixed-Case Italic
Text you type, and messages and information displa ye d on th e co mp ute r m oni tor
Variable text you type; replace the italicized word(s) with infor mation spec ific to your pr inter or workst ation
Courier
UPPERCASE COURIER
lowercase bold PostScript operators
lowercase italic Variable inform at io n in text and PostSc rip t variabl es
UPPERCASE File and ut il it y names
↵ Press the Enter key (PC) or Return key (Macintosh)
^X Press and ho ld down the Ctrl key (PC) whi le you t ype
Inform atio n disp layed in the print er messa ge windo w
the following lette r.
NOTE: Notes contain tips, extra information, or important
information that deserves emphasis or reiteration.
CAUTION: Cautions present information that you need to know to avoid equipment damage or extreme annoyance.
WARNING!
Warnings indicate the possibility of personal in­jury if a procedure is not performed exactly as described i n the manual.
ACHTUNG!
Bitte halten Sie sich exakt an die im Ha ndbuch beschriebene Vorgehensweise, da sonst Verletzungsgefahr bestehen könnte.
Introduction 1-9
Chapter 1
Printer Features
The following overview acquaints you with the printer’s major features and their benefits. Consult the table of contents or index (blue pages) of this manual to find more information on the features.
Color Laser Technology
The magicolor and the magicolor Plus Laser Printers feature advanced color-laser technology that allows them to produce inexpensive, durable, 300 or 600 dpi prints on plain paper or transparencies, at 3 to 6 color pages and 12 monochrome pages per minute (on the magicolor Plus) or 2 to 3 color pages and 8 monochrome pages per minute (on the magicolor).
QCOLO R Technology
The magicolor Laser Print er features QCOLOR, a QMS-develo ped technology for automatically optimizing color printing, for Windows and Macintosh applications. When enabled, QCOLOR configures the magicolor for the best output quality based on the contents of the document (for example, text, line art, presentation graphics, photog raphs, or scans).
The magicolor printer also supports device-independent color, either directly or through a color management system, such as Apple’s ColorSync and Pantone’s POCE. This printer also supports the PANTONE model for color reproduction in graphic arts and publis hing, to help
®
* MATCHING SYSTEM, the standard
* Pantone, Inc.’s check-standard trademark for color reproduction and color reproduction
materials.
1-10 Introduction
Chapter 1
you see the most accurate PANTONE Color simulations for proofing. Chapter 7, “Optimizing Color Output,” contains more information on QMS Automatic Color Control and color management systems .
Multiple Resolutions
If you purchased a printer with 12 MB RAM, you can print color or monochrome documents in 300 dpi or monochrome document s in 600 dpi. You can print color and monochrome documents in 600 dpi if you install additional RAM in the printer. The magicolor ships with either 12 or 28 MB of RAM, while the magicolor Plus ships with either 12 or 24 MB of RAM. See appendix B, “Technical Specifications,” for specific information on RAM requirements and color resolution.
Software Loadable System (SLS)
Your printer has a software loadable system, SLS, which allows you to replace or upgrade its system software from a host. Future enhancements to the system so ftwa re can be easily instal led as they become available from QMS .
Energy Saver Mode
The magicolor Plus printer’s Energy Saver option allows it to automatically enter a lower-power state after no print jobs have been received for a certain length of time (which you define). The Energy Star version of the magi color Plus printer (look for an Energy Star label on the back of the printer) is compliant with US Environmental
Introduction 1-11
Chapter 1
Protection Agency (EPA) Energy Star regulations. The EPA Energy Star Computers program promotes the use of energy-efficient personal computers, monitors, and printers and the reduction of air pollution caused by power generation. See “Administration/Engine/Energy Saver ” in chapter 4, “Printer Configuration ,” for informat ion on Energy Saver options.
NOTE: The addition of some optional interfaces, in some
QMS Crown Operating System
Your printer features the QMS Crown multitasking printer
combinations, may cause the product to become non-Energy Star compliant.
operating system. Some of it s features are
■ Multitaski ng
The printer receives, compiles, processes, and prints simultaneously, so jobs are printed more quickly and the host is free sooner.
■ Simultaneous Interface Operation
All interface s are active at the same time, buffering and processing data unti l pages can be printed, which increases throughput. (Each input buffer can be expanded with optio nal mem ory. )
■ Emulation Sensing Processor T echnology
When in ESP mode (selectable through PS Executive Series Utilities or the control panel), the printer analyzes incoming data and selects the approp riate printer language from those available, so users don’t h ave to set switch es or send commands to use different printer emulations. ESP
1-12 Introduction
Chapter 1
mode works with most popular commercially available applications.
■ Contex t Swit ch ing
After initial use, the state of an emul ation and downl oaded data (fonts, macros, overlays) is preserved for as long as the printer power is on, so repetitive downloading is unnecessary.
■ Compile-ahead Processing
Pages are compiled into intermediate, compressed blocks of data that can be i mmediately and more easily r asterized or more efficiently stored for concurrent compiling, rasterizing, and printing. This allows the printer to maintain full print speed under maximum job activity.
■ User-configurable Input Buffers
Printer memory can be configured to enable the most efficient spooli ng for a p articula r environment. C hapter 4, “Printer Configuration,” contains more information on printer memory.
■ Spooling Overflow
Data is spooled transparently to the internal hard disk, so input buffers aren’t limited to RAM capacity.
■ Compressed Data Format
Data is compressed so that entire do cuments can be st ored in the printer, allowing users to take advantage of advanced document handling features such as jam recovery without resendin g files.
Introduction 1-13
Chapter 1
Media Flexibility
With this printer, you can print on plain paper,laser paper, transparencies, and labels (and, if you have a magicolor Plus printer, envelopes and thick stock) in letter, A4, executive, and legal sizes. Plain paper, economical and widely available, is the ideal choice when adding spot color to reports, newsletters, and other documents. Laser paper, such as Hammermill’s Laser Print, allows the richest color output and most consistent coverage (especially for large areas) for the highest quality documents or prepress proofs. See chapter 5, “Print Media and Daily Operations,” for detailed informati on on different media typ es.
Automatic Jam Recovery
The printer has jam recovery, so that after a jam is removed, the printer automaticall y reprints t he jamm ed page(s) and finishes t he job.
Convenient Control Panel Operation
The keypad and message window on the control pan el allow e asy access to the Configuration menu, through which you can change printer defaults to suit your needs. The message window and the LEDs indicate printer status. Messages can be displayed in English, French, Spanish, or German. An optional security card allows access through th e printer control panel to be password protected, so that only users who know the password can change printer configuration.
PS Executive Series Utilities
Once you install this softwa re on your host, use its men us to access printer features, such as printer naming and font and emulation downloading. PS Exec also contains sample files that illustrate
1-14 Introduction
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