EDNord Magicolor 3300 User Manual

®

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magicolor 3300
User’s Guide

1800738-001A

Thank You

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Thank you for purchasing a magicolor 3300. You have made an excellent choice. Your
magicolor 3300 is specially designed for optimal performance in Windows, Macintosh,
UNIX and other environments.

Trademarks

KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered
trademarks of KONICA MINOLTA HOLDINGS, INC.

magicolor is a trademark or registered trademark of KONICA MINOLTA PRINTING
SOLUTIONS U.S.A., INC.

Proprietary Statement

The digitally encoded software included with your printer is Copyright © 2003
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. All Rights Reserved. This
software may not be reproduced, modified, displayed, transferred, or copied in any
form or in any manner or on any media, in whole or in part, without the express
written permission of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.

Copyright Notice

Copyright © 2003 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC., Marunouchi
Center Building, 1-6-1 Marunouchi, Chiyoda-ku, Tokyo, 100-0005, Japan. All Rights
Reserved. This document may not be copied, in whole or part, nor transferred to any
other media or language, without written permission of KONICA MINOLTA BUSINESS
TECHNOLOGIES, INC.

Manual Notice

KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. reserves the right to make
changes to this manual and to the equipment described herein without notice.
Considerable effort has been made to ensure that this manual is free of inaccuracies
and omissions. However, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
makes no warranty of any kind including, but not limited to, any implied warranties of
merchantability and fitness for a particular purpose with regard to this manual.
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. assumes no responsibility for,
or liability for, errors contained in this manual or for incidental, special, or
consequential damages arising out of the furnishing of this manual, or the use of this
manual in operating the equipment, or in connection with the performance of the
equipment when so operated.

Registering the Printer

Mail (Americas only)—Fill out and send in the registration card enclosed in your
shipment.

Internet—Go to printer.konicaminolta.net/register
there.

CD-ROM—Follow the instructions on the Software Utilities CD-ROM.

and follow the instructions given

Contents

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1 Software Installation

Software Utilities CD-ROM ................................................................. 2

Automatic System Software Update 2
Drivers and Utilities 2

Drivers and PPDs 3
Utilities 3

Installing Printer Drivers and Utilities,

Windows Environments ............................................................................ 5

Installing Printer Drivers and Utilities, Macintosh Environments ......... 5

Some Notes to Consider 5

Macintosh—PPDs 6

Macintosh OS 9—PPDs and Utilities Installation 6

OS 9 Step 1. Software Installation 6
OS 9 Step 2. Creating a Desktop Printer 6
USB Connection 6
EtherTalk Connection 7
LPR Connection 7
OS 9 Step 3. System Software 8

Contents

Macintosh OS X—PPDs and Utilities Installation 9

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OS X Step 1. Software Installation—Automatic 9
OS X Step 2. Creating a Printer Queue 9
OS X Step 3. System Software 10

UNIX, NDPS, NetWare .................................................................... 11

Linux .................................................................................................. 11

2 Using Media

Introduction ....................................................................................... 14

Media Storage and Handling ............................................................. 15

General Notes about Media 18
Media Trays 18

Media Sizes and Print Area ............................................................... 19

Page Margins 20
Image Alignment 21
Output Tray 21

Media ................................................................................................ 21

Plain Paper 24
Special Note about Custom (and Oversized) Media 25
Thick Stock 25
Envelopes 26
Glossy Media 27

Glossy Stock 27
Glossy Toner 27

Label Stock 27
Postcards (Japanese size) 28
Transparencies (Uncoated Only) 29

Loading Media .................................................................................. 31

Preparing the Media 31
Loading and Printing Media 31

Refilling an Upper or Optional Media Tray 31
Refilling a Multipurpose Media Tray 35

Using Media Other Than Plain Paper 36

System Memory (RAM) Requirements ............................................. 41

Basic Functionality 41
Maximum Performance 41

Duplexing .......................................................................................... 41

3 Color Printing

Introduction ....................................................................................... 46

Color Registration ............................................................................. 46

PRISMLASER™ Technology ............................................................ 49

Contentsii

Color Management and Control ........................................................ 49

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KONICA MINOLTA Color Technology .............................................. 49

Further Information ........................................................................... 50

4 Replacing Consumables

Introduction ...................................................................................... 52

Consumable Life Expectancies ......................................................... 52

Starter Toner Cartridges 54
Replacement Toner Cartridges 54
Transfer Unit 55
Imaging Unit 56

Fuser Unit and Media Feed Roller(s) 56

Replacing a Toner Cartridge ............................................................ 57

Replacing the Transfer Unit .............................................................. 60

Replacing the Imaging Unit .............................................................. 62

Replacing the Fuser Unit .................................................................. 66

5 Maintaining the Printer

Introduction ....................................................................................... 72

Handling the Printer .......................................................................... 72

Cleaning the Printer .......................................................................... 73

6 Troubleshooting

Introduction ....................................................................................... 80

Printing a Status Page ...................................................................... 81

Direct PDF File Printing .................................................................... 82

Adjusting Memory Clients for PDF Printing 82

Printing Preformatted Files Using CrownView 82

Troubleshooting PDF Direct Printing from CrownView 82

Preventing Media Jams .................................................................... 84

Automatic Jam Recovery .................................................................. 85

Understanding the Media Path ......................................................... 86

Understanding Media Jam Status Messages ................................... 87

Clearing Media Jams ....................................................................... 88

Media Jam Duplex 88

Media Jam Feed 89

Multipurpose Tray Jams 89
Upper Media Tray Jams 90
HCIF Media Tray(s) Jams 92
Output Tray Jams 93

Contents

iii

Media Jam Fuser 93

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Near Imaging Unit 93
Near Fuser Unit 94

Media Jam Registration and Mismatch Jams 95

Solving Problems .............................................................................. 97

General Problems 97
Media Jams and Media Transport Problems 99
Other Problems 102
Printing Quality 108

Status, Error, and Service Messages .............................................. 114

Status and Error Messages 114
Service Messages 123
HP-GL Error Codes and PCL Error Codes 124
PostScript Errors 125

Additional Assistance ...................................................................... 126

7 Installing Accessories

Introduction ..................................................................................... 128

Antistatic Protection ....................................................................... 129

BuzzBox (Americas Only) ............................................................... 130

What's in the Kit? 130
Installing BuzzBox 130
Using the BuzzBox 131

Dual In-Line Memory Modules (DIMMs) ........................................ 131

Basic Functionality 133
Maximum Performance 133

Installation 133

Duplex Kit (Americas Only) ............................................................. 136

Emulations, Fonts, and Other Software .......................................... 136

Emulations 136

Downloading an Emulation via PageScope Net Care 136
CrownView 137
Downloading an Emulation via a Parallel Interface 137
Downloading an Emulation via an Ethernet Interface 137
Using an Optional Emulation 138

Fonts, Forms, and Signatures 138

KONICA MINOLTA Font & Form Center 138
QFORM 139
PlanetPress 139
Optional Fonts 139
CID Fonts 140

Contentsiv

High-capacity Input Feeder (HCIF) ................................................ 140

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What’s in the Kit? 141
Installation 141

Internal IDE Hard Disk .................................................................... 145

What's in the Kit? 145

Installation 145

Media Trays ................................................................................... 147

SC-215 Color Convenience Copier ................................................. 147

Time-of-Day Clock ......................................................................... 147

Installation 147

Tray Cover ...................................................................................... 149

Installation 149

A Technical Specifications

Requirements .................................................................................. 152

Space Requirements 152

Location Requirements 152

Top View 152
Front View 152
Side View 152

Power Requirements 154

ENERGY STAR Compliance 155

Engine and Controller Specifications .............................................. 156

Print Speed 156

Engine 157

Controller 158

Electrical 159

Voltage and Power 159
Current 160
Environmental 160

Physical 161

Consumable Life Expectancies ...................................................... 162

Starter Toner Cartridges 162

Replacement Toner Cartridges 162

Transfer Unit 164

Imaging Unit 164

Fuser Unit and Media Feed Roller(s) 164

IPP .................................................................................................. 165

Document Option Commands ......................................................... 167

Header/Trailer Page Commands 167

HP-GL Emulation Commands 167

HP PCL 5e Emulation Commands 167

Contents

v

Lineprinter Emulation Commands 168

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Document Formatting 168

Job and Subjob Boundary Commands 169

PJL Command ................................................................................ 169

Menus ............................................................................................. 170

Configuration Chart Conventions 170

Security Menu 170

Operator Control Menu 171

Administration Menu 172

Administration/Communications/Resident NIC/CrownNet Menu 173

EtherTalk Menu 174
LAN Manager Menu 175
NetWare Menu 176

TCP/IP Menu ................................................................................... 177

Regulatory Compliance ................................................................... 178

FCC Compliance Statement 178

Canadian Users Notice 179

CE Marking (Declation of Conformity) 179

Laser Safety 179

International Notices 180

Power Cord 180
Voltage 180
Lithium Batteries 180

Warranty Considerations ................................................................. 181

Index.................................................................................... 183

Contentsvi

Software

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Installation

Software Utilities CD-ROM

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If you followed all the steps in the Installation Guide that came with your

printer, then the printer is properly set up, connected to your computer,

plugged in, turned on, and ready to receive the system software, drivers, and

utilities on the Software Utilities CD-ROM.

Put the CD-ROM in your computer’s CD-ROM drive, and the AutoInstaller

begins the installation process.

Automatic System Software Update

The AutoInstaller provides the option to upgrade the printer firmware when

installing a printer driver. This option may also be accessed from the

Additional Software selection on the AutoInstaller’s Main Menu.

If you attempt to download a previous version of system software, an error

page prints stating “Low Release Level.” This prevents an older version of

system software from being downloaded over a newer version.

The system software update aborts without operator intervention if the

system software on the CD-ROM is the same as, or older than, the one

currently installed on the printer controller.

 If you are installing new system software, you may have to wait up to

10 minutes for the update. Do not interrupt the process.

Drivers and Utilities

The printer driver and additional software on the Software Utilities CD-ROM

can be installed on PC, Macintosh, and other computers using any of the

following:

 Windows Me

 Windows 98

 Windows 95 (B minimum)

 Windows XP

 Windows 2000

 Windows NT4

 Macintosh OS 9 (version 9.2.1 or

higher) or X (version 10.1.4 or
higher)

 UNIX/Linux

 NetWare (Versions 5 and 6)

 NDPS

Software Utilities CD-ROM2

Drivers and PPDs

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 Manual installation instructions are provided in the readme files on the

Software Utilities CD-ROM in case you need them.

Drivers Use/Benefit Installation

Instructions

PostScript 2/3
Drivers

 Windows

XP/2000

 Windows

Me/98

 Windows NT4

PCL 6 Driver

 Windows

XP/2000

Macintosh PPDs PostScript Printer Description (PPD)

Windows PPDs These PPD files allow you to install the

These drivers give you access to all of
the printer’s features, including finishing
and advanced layout

This driver gives you access to all of the
printer’s features, including finishing and
advanced layout. It also includes
support for Arabic, Greek, and Hebrew
fonts and font sets.

files allow you to configure options such
as memory and informs the computer
what options and features are available.

printer for a variety of platforms, drivers,
and applications.

“Installing Printer
Drivers and Utilities,
Windows
Environments” on
page 5

“Installing Printer
Drivers and Utilities,
Windows
Environments” on
page 5

Readme on the

Software Utilities

CD-ROM

Readme on the

Software Utilities

CD-ROM

Linux PPDs These PPDs can be used with

third-party Linux print filters that use
PPDs.

Readme on the

Software Utilities

CD-ROM

Utilities

Utilities Use/Benefit Installation

Instructions

Crown Print
Monitor + for
Windows

Download
Manager

This Windows utility provides an efficient
method for transporting print jobs
directly to a KONICA MINOLTA printer
via the TCP/IP protocol.

This utility provides the ability to
download fonts and overlays to the
printer’s hard disk. It also allows you to
download fonts to printer memory.

Readme on the

Software Utilities

CD-ROM

Readme on the

Software Utilities

CD-ROM

Software Utilities CD-ROM

3

Utilities Use/Benefit Installation

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Instructions

PANTONE Tables These tables allow you to match printed

colors to screen colors. Provided for use
with PostScript High resolution printing
(1200x1200 dpi).

ICC/ICM Profiles These color profiles provide support for

host-based color management systems
including Microsoft ICM 2 for Windows,
Apple ColorSync, CorelDRAW, Kodak
KCMS, Adobe Photoshop 5 and others.

Macintosh
Installer

This installer automatically places all
needed print-related components, such
as a PostScript Printer Description
(PPD) file, color profiles, screen fonts,
and registration information, in the
correct locations on your system and
allows you to use your printer with
Macintosh OS 9 (version 9.2.1 or higher)
or X (version 10.1.4 or higher).

PageScope
Net Care

This utility, designed with administrators
in mind, is a powerful tool, allowing
centralized management of network
printers. It is available for Windows and
UNIX platforms. Refer to the
PageScope Net Care Manual in PDF
format on the Documentation CD-ROM.

Readme on the

Software Utilities

CD-ROM

Readme on the

Software Utilities

CD-ROM

Readme on the

Software Utilities

CD-ROM

Readme on the

Software Utilities

CD-ROM

UNIX Host
Software

KONICA MINOLTA
NDPS Gateway

PageScope
Network Setup
Utility

UNIX Host Software, compatible with a
variety of UNIX platforms, allows for the
customization of UNIX-based queues
and filters for the specific features of the
Crown printer.

The NetWare interface allows NetWare
users to manage printers from a central
location.

This utility provides basic configuration
functions for network printers using
TCP/IP and IPX protocols.

Readme on the

Software Utilities

CD-ROM

Readme on the

Software Utilities

CD-ROM
Readme on the

Software Utilities

CD-ROM

Software Utilities CD-ROM4

Installing Printer Drivers and Utilities,

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Windows Environments

 Arabic and Hebrew versions of the drivers and utilities must be

installed manually. For manual installation instructions refer to the
readme file on the Software Utilities CD-ROM.

1 Insert the Software Utilities CD-ROM in your CD-ROM drive.

 If the CD-ROM does not start automatically, double-click setup.exe

in the root directory.

2 In the first window, click Next.
3 In the next window, click Printer Setup.
4 Choose the method by which the PC and printer are connected.
5 Follow the instructions on the screen.
6 On the Printer Options screen, use the check boxes to print a test page,

make the new printer your default, set printer properties and printing
preferences, or update printer firmware (also called printer system
software).

 Be sure the check the Update Printer Firmware box. It’s very

important to update the printer firmware the first time you install the
printer.

7 On the last screen, choose Finish.

This returns you to the AutoInstaller’s Main Menu screen, where you can
register your printer, review driver or utility documentation, or purchase
supplies online. When you are finished, exit from the Installer.

8 When the system software installation is complete, remove the CD-ROM

from your CD-ROM drive and store it in a safe place.

Installing Printer Drivers and Utilities,

Macintosh Environments

Some Notes to Consider

 In the following sections, we assume that you are installing the software

for the first time.

 The current version of Macintosh OS X has limited support for PPD

(PostScript Printer Description) files. Although KONICA MINOLTA printers
can be used with Macintosh OS X, not all advanced printing features are

Installing Printer Drivers and Utilities, Windows

5

available. Advanced printing features are still available under Macintosh

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OS 9.

You can connect to your printer by

 A USB cable

 A crossover Ethernet cable

 Ethernet patch cables and an Ethernet hub

Macintosh—PPDs

KONICA MINOLTA developed a PostScript Printer Description (PPD) file for

the magicolor 3300. This PPD works with the Macintosh Operating System’s

PostScript printer driver (LaserWriter) to provide support for the features on

the magicolor 3300, such as print resolution and media sizes.

Macintosh OS 9—PPDs and Utilities Installation

OS 9 Step 1. Software Installation

a

Insert the Software Utilities CD-ROM in your Macintosh’s CD-ROM
drive.

 If the CD-ROM does not start automatically, double-click the

CD-ROM icon on your Macintosh desktop.

b Double-click the Install icon.

c Follow the instructions on the screen to install the magicolor 3300

PPD and utilities.

d After the PPD and utilities installation is complete, choose Quit.

e When the system software installation is complete, remove the

CD-ROM from your CD-ROM drive and store it in a safe place.

OS 9 Step 2. Creating a Desktop Printer

USB Connection

Plug one end of the USB cable into the Macintosh and the other into

a

the printer’s USB port.

b Locate the Desktop Printer Utility.

 If you cannot locate it on your Macintosh hard disk, it can be

found on your Macintosh’s system CD-ROM.

Installing Printer Drivers and Utilities, Macintosh6

c Double-click the Desktop Printer Utility icon to open the application.

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 The first window prompts you to select the type of desktop

printer you would like to create.

d Select Printer (USB), and select OK.

e Choose the Change button in the PostScript Printer Description sec-

tion. In the resulting window, select the magicolor 3300 PPD, and
choose Select.

f Choose the Change button in the USB Printer Selection section. In the

resulting window, select the magicolor 3300, and click

EtherTalk Connection

a

You can connect via Ethernet in either of two ways:

 Plug one end of a crossover Ethernet cable into the Macintosh and

the other into the printer’s Ethernet port.

 Use Ethernet patch cables and an Ethernet hub. Plug one end of

each patch cable into the hub, then plug the other end of one into
the Macintosh and the other end of the second into the printer’s
Ethernet port.

OK.

b Open the Chooser and select LaserWriter.

c When your printer boots up, it finds a default zone. If your network has

more than one zone and you want to use a different zone, use the
Interface/Ethernet/Ethertalk/Name and Zone menus on the printer
control panel to specify the new zone.

 The Name and Zone menus allow you to identify 1 zone with a

name up to 32 characters long. (Up to 16 characters can be
entered in each of the two menus). You cannot use these two
menus to identify two zones. Trailing spaces are not consid­ered part of the zone name. All standard printable ASCII char­acters are valid except the @ and ' symbols. The names are
case sensitive.

d Choose Create and then Set-Up.

LPR Connection

a

You can connect via Ethernet in either of two ways:

 Plug one end of a crossover Ethernet cable into the Macintosh and

the other into the printer’s Ethernet port.

 Use Ethernet patch cables and an Ethernet hub. Plug one end of

each patch cable into the hub, then plug the other end of one into

Installing Printer Drivers and Utilities, Macintosh

7

the Macintosh and the other end of the second into the printer’s

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Ethernet port.

b Locate the Desktop Printer Utility.

 If you cannot locate it on your Macintosh hard disk, it can be

found on your Macintosh’s system CD-ROM.

c Select Printer (LPR), and select OK.

d Type in the IP Address and use the same address for the Queue

name. Click OK.

e Choose Create.

f Name the printer with the IP Address or a descriptive name.

OS 9 Step 3. System Software

a

Insert the Software Utilities CD-ROM in your Macintosh’s CD-ROM
drive.

 If the CD-ROM does not start automatically, double-click the

CD-ROM icon on your Macintosh desktop.

b Double-click the Resources icon.

c Double-click the System_Code folder, and then locate the system

software file (system.ps where system is the filename).

d Drag the system.ps icon and drop it on the magicolor 3300 printer icon

on your desktop to perform the system software upgrade.

 If your printer’s system software version is later than the

version on the CD-ROM that you are downloading, an error
page will print on the printer. In this case, go to step e. You do
not need to upgrade the printer’s system software.

e When the system software installation is complete, remove the

CD-ROM from your CD-ROM drive and store it in a safe place.

Installing Printer Drivers and Utilities, Macintosh8

Macintosh OS X—PPDs and Utilities Installation

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OS X Step 1. Software Installation—Automatic

a

Insert the Software Utilities CD-ROM in your Macintosh’s CD-ROM
drive.

 If the CD-ROM does not start automatically, double-click the

CD-ROM icon on your Macintosh desktop.

b Double-click the Install icon.

 The installer uses the path Hard Disk Name/Library/Printers/

PPDs/Contents/ Resources/ for PPDs and the path: Hard Disk
Name/Library/Fonts/ for fonts.

c Follow the instructions on the screen to install the magicolor 3300

PPD and utilities.

d After the PPD and utilities installation is complete, choose Quit.

OS X Step 2. Creating a Printer Queue

a

Connect the printer to the computer using a USB or Ethernet
connection.

For USB, plug one end of the USB cable into the PC and the other into
the matching printer port.

For Ethernet, you can connect in either of two ways:

 Plug one end of a crossover Ethernet cable into the Macintosh and

the other into the printer’s Ethernet port.

 Use Ethernet patch cables and an Ethernet hub. Plug one end of

each patch cable into the hub, then plug the other end of one into
the Macintosh and the other end of the second into the printer’s
Ethernet port.

b Locate and double-click the Print Center utility to open it.

c In the Printer List window, choose Add Printer.

Installing Printer Drivers and Utilities, Macintosh

9

d In the resulting window, select from USB, AppleTalk, or LPR to match

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your printer connection.

USB—The magicolor 3300 appears in the window.

AppleTalk (for Ethernet connection)—Select the zone and scroll
through printer choices. The magicolor 3300 appears in the choice list.

LPR—Enter the IP Address. If the “Use Default Queue on Server” box
is checked, click it to unselect it. Type in the IP Address again for the
Queue name.

e Choose the Printer Model popup menu to select the magicolor 3300

PPD, and choose Other.

f Browse to Library/Printers/PPDs/Contents/Resources/en.lproj.

 The first two letters of the folder name are an abbreviation for

the language. If you prefer another language instead of
English, you can pick a different .lproj folder.

g Select the magicolor 3300 PPD. Click Choose and then click Add.

The Printer List opens again.

h Double-click on the printer you just created to open the Print Queue

window.

OS X Step 3. System Software

a

If it’s not already there, insert the Software Utilities CD-ROM in your
Macintosh’s CD-ROM drive.

b Double-click the CD-ROM icon to display its contents.

 Unlike Macintosh OS 9, it is not necessary to install the

magicolor 3300 PPD and utilities before upgrading the printer
system software in Macintosh OS X.

c Double-click the Resources icon.

d Double-click the System_Code folder, and then locate the system

software file (system.ps where system is the filename).

e Drag the system.ps icon and drop it into the Print Queue window you

opened in Step 2, Letter H. This performs the system software
upgrade.

f When the system software installation is complete, remove the

CD-ROM from your CD-ROM drive and store it in a safe place.

Installing Printer Drivers and Utilities, Macintosh10

UNIX, NDPS, NetWare

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For UNIX and NDPS installation, refer to the readme files on the Software
Utilities CD-ROM. For NetWare installation, check the Answer Base at

printer.konicaminolta.net/support

.

Linux

For Linux PPD and PDQ installation, refer to the readme files on the Software
Utilities CD-ROM. This readme includes basic information about PDQ,

XPDQ, CUPS, and XPP connections and instructions for installing them.

UNIX, NDPS, NetWare

11

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Using Media

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Introduction

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This chapter provides information on handling, selecting, and storing media.

Getting Started

“How do I take care of media?” page 15

“What should I watch out for when handling media?” page 17

“What sizes of media can I use?” page 19

“What is the imageable (printable) area” page 20

“What is the difference between a nonprintable

and nonguaranteed area?”

Print Quality

“Why have different print qualities?” page 22

“Which print quality is the best?” page 22

“How do I select the print quality?” page 24

Media Types

“What are the media types supported?” page 23

“What is the difference between ‘glossy plain’ paper and ‘coated

stock’?”

“How do I select the media type?” page 24

Other Information

“How do I prepare and load the media?” page 31

“How do I manually duplex?” page 42

“How do I autoduplex?” page 42

Where can I get more information about KONICA MINOLTA­approved media?

page 20

page 24

page 43

Attention

Using unsupported media such as ink jet paper or coated color

transparencies will result in damaging the printer and voiding your

warranty.

Introduction14

Media Storage and Handling

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How do I take care of media?

Keep media on a flat, level surface in its original wrapper until it is time to
load it.

If media has been removed from its wrapper, place it in its original packaging
and store in a cool, dark place.

When storing media, avoid

 Moisture, excess humidity

Keep media between 30% to 65% relative humidity. Toner does not
adhere well to paper where it has become wet.

On the other hand, media that has been stored for a long time without
staying in its packaging may dry up too much and also cause jamming.

 Direct sunlight

 Excess heat (up to 86° F/30° C)

 Dust

 Leaning media against other objects or placed in an upright position

Before purchasing a large quantity or special media, do a trial printing with
the same media and check print quality.

What should I watch out for when handling media?

Attention

Do not use the media types listed below. These could cause poor print
quality, media jams, or damage to the printer.

Do not use media that is

 Coated with a processed surface (such as carbon paper, digitally

gloss-coated media, heat-sensitive paper, heat-pressure paper,
heat-press transfer paper); colored paper that has been treated

 Special media designed specifically for inkjet printers

 Media that has already been printed on

– An inkjet printer
– A monochrome or color laser printer or copier
– A heat-transfer printer
– Another printer or fax machine

 Wet or da mp

Media Storage and Handling

15

 Layered

EDNord - Istedgade 37A - 9000 Aalborg - telefon [phone]

 Adhesive

 Folded, creased, embossed, warped, or wrinkled

 Perforated, three-hole prepunched, or torn

 Too slick, too coarse, too textured

 Different in texture (roughness) on the front and back

 Too thin or too thick

 Stuck together with static electricity

 Composed of foil or gilt; too luminous

 Cold water transfer paper

 Heat sensitive or cannot withstand the fusing temperature (between

316° F/158° C and 356° F/180° C, depending on the media)

 Irregularly shaped (not rectangular or not cut at right angles); not uniform

in size

 Attached with glue, tape, paper clips, staples, ribbons, hooks, or buttons

 Acidic

 Any other media that is not approved

Use media that is

 Suitable for plain-paper laser printers, such as standard or recycled office

paper

What should I watch out for when loading envelopes?

Do not use envelopes that have

 Sticky flaps

 Tape seals, metal clasps, paper clips, fasteners, or peel-off strips for

sealing

 Transparent windows

 Too rough of a surface

 Material that will melt, vaporize, offset discolor, or emit dangerous fumes

 Been presealed

Use envelopes that are

 Common office envelopes with diagonal joints, sharp folds and edges,

and ordinary gummed flaps

 Approved for laser printing

 Dry

 Printed on the front address side only

Media Storage and Handling16

What should I watch out for when loading labels?

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Do not use label sheets that

 Have labels that easily peel off

 Have the backing sheets that have peeled away or have exposed

adhesive

Labels may stick to the fuser, causing them to peel off and media jams to
occur.

 Are precut

Do not use

Shiny backed paper

Use label sheets that are

Paper cut into labels

OK to use

Full page labels
(uncut)

 Recommended for laser printers

What should I watch out for when loading postcards?

Do not use postcards that are

 Coated

 War ped

 Designed for inkjet printers

 Multicolored

 Preprinted or multicolored (may result in printer jamming)

Use postcards that are

 Japanese Post Office standard postcards (3.9x5.8" [100x148 mm]) rec-

ommended for laser printers

What should I watch out for when loading transparencies?

Attention

Use only the KONICA MINOLTA-approved transparencies. Check
printer.konicaminolta.net/support
approved media. To order approved transparencies, go to
www.q-shop.com.

Media Storage and Handling

(click on Answer Base) for currently

17

Do not use transparencies that

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 Are coated, such as transparencies designed for most color printers

 Have static electricity that will cause them to stick together

Use transparencies that are

 Monochrome, uncoated transparencies (also known as OHP film)

 Refer to page 29 for information about the recommended

Q-Media.

General Notes about Media

If you’re printing simplex pages, load the media printing-side down in the mul-

tipurpose tray, but printing-side up in the other trays. The top of the sheets of

media should be toward the back of the printer.

Often, an arrow on the media package label indicates the printing side of the

media. If you can’t determine which side of the media to print on, remove the

media from the tray, rotate the stack 180°, turn the stack over, and then place

it back in the tray.

Attention

Do not allow media to go above the fill limit mark inside the tray or the

media may not be fed correctly.

Media Trays

Tray
Location

Printer Upper (standard) tray 500

High-Capacity
Input Feeder
(1x500)

High-Capacity
Input Feeder
(2x500)

Media Tray Sheet Capacity

for Letter/A4­sized Media

Multipurpose 100

Optional Tray (1x500) 500

Optional Tray 1 (2x500)
Optional Tray 2 (2x500)

1,000
(500 sheets each)

Notes: You may rename these trays for your convenience. See the

Crown Books in PDF on the Software Utilities CD-ROM for
more information.

Media Storage and Handling18

Media Sizes and Print Area

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What sizes of media can I use?

Your printer supports full-color printing on all approved media sizes.

Media Media Size Media Type in

Inches Millimeters

A4 8.27x11.70 210.0x297.0 **** U/M/H Yes

A4 Transp. 8.27x11.70 210.0x297.0 Transparency U/M/H No

A5 5.93x8.28 148.0x210.0 **** U/M/H Yes

B5 (ISO) 6.93x9.84 176.0x250.0 Envelope M No

B5 (JIS) 7.16x10.11 182.0x257.0 **** U/M/H Yes

Custom
Paper Sizes

Env #10 4.13x9.50 105.0x241.0 Envelope M No

Env C5 6.37x9.01 162.0x229.0 Envelope M No

Env C6 4.49x6.38 114.0x162.0 Envelope M No

Env Chou #3 4.72x9.25 120.0x235.0 Envelope M No

Env Chou #4 3.54x8.07 90.0x205.0 Envelope M No

Env DL 4.33x8.66 110.0x220.0 Envelope M No

Env Monarch 3.88x7.50 98.0x191.0 Envelope M No

Executive 7.25x10.51 184.0x267.0 **** U/M/H Yes

Folio 8.50x13.00 216.0x330.0 **** U/M/H Yes

Japanese
Postcard

Kai 16 7.28x10.24 185.0x260.0 **** M Yes

Kai 32 5.12x7.28 130.0x185.0 **** M Yes

Legal 8.5x14.0 216.0x356.0 **** U/M/H Yes

Letter 8.5x11.0 216.0x279.0 **** U/M/H Yes

Letter Transp. 8.5x11.0 216.0x279.0 Transparency U/M/H No

Statement 5.5x8.5 140.0x216.0 **** M Yes

* The multipurpose tray media type set in the printer driver overrides the media type

set in the printer’s configuration menu.

3.5 to 8.5 x

5.5 to 35.4

3.94x5.83 100.0x148.0 Postcard M No

88.9 to 215.9
x 139.7 to 900

Printer Driver*

Plain Paper M No

Input
Source**

Auto­duplex***

** U=Upper (standard) media tray (500 sheets)

M=Multipurpose media tray (100 sheets)
H=High-capacity input feeder media trays (1x500 and 2x500 sheets)

*** Autoduplex is available only on a magicolor 3300 DN or on a magicolor 3300 EN

with an optional duplex kit installed.

****Choices are Plain Paper, Glossy Plain, Thick 2, or Thick 3. See “What media types

are supported?” on page 23. Thick 3 can be printed only from the multipurpose tray.

Media Sizes and Print Area

19

What is the imageable (printable) area

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Each media size has a specific imageable area,

the maximum area on which the printer can print

clearly and without distortion.

This area is subject to both hardware limits (the

physical media size and the margins required by

the printer) and software constraints (the amount

of memory available for the full-page frame

buffer). The imageable (printable) area for all

media sizes is the page size minus 0.157"/4 mm

from all edges of the media.

 All media is fed in portrait (short edge first) orientation, and all media is

output to the 250-sheet output tray on top of the printer.

What is the difference between a nonprintable and a
nonguaranteed area?

There is a 0.157"/4 mm nonprintable border for all edges on all media sizes

and types. Only envelopes have a nonguaranteed area.

 Print orientation is determined by your application.

A

B

C

A Nonprintable area 0.157"/4 mm
B Nonguaranteed area*
C Guaranteed area*

* Varies with envelope type

Page Margins

Margins are set through your application. Some applications allow you to set

custom page sizes and margins while others have only standard page sizes

and margins from which to choose. If you choose a standard format, you

may lose part of your image (due to imageable area constraints). If you can

custom-size your page, use those sizes given for the imageable area for

optimum results.

Media Sizes and Print Area20

Image Alignment

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If for any reason, you need to change the image alignment, you can do so in
several different ways:

 Adjust the margins or page size through your application (recommended

method).

 Use the printer’s control panel (Administration/Engine/Image Alignment

menu).

 Use the PostScript translate and scale operators to reduce image size

and change its placement on the page (requires PostScript programming
knowledge).

Output Tray

The single face-down output tray has a capacity of 250 sheets of 20 lb
(75 g/m
printer (with an optional 1x500 HCIF installed) or 1,600 sheets of media (with
an optional 2x500 HCIF installed), but don’t forget the output tray has a limit.

Media

 Try printing your data on a plain sheet of paper first to check placement.

 All media is fed on the short edge.

 Test any stock thicker than 28 lb bond (105 g/m²) to ensure that its

performance is acceptable. You should test the number of sheets of thick
stock a media tray can hold to ensure that its performance is acceptable.

 Select Single User Mode or Network Mode (job modes) to specify

how media type requests are handled. For more information, refer to
the Crown Books in PDF format on the Software Utilities CD-ROM.

– In Single User Mode, you can select the media type and size from

2

) bond paper. It is possible to load up to 1,100 sheets of media in the

the drivers. The driver will overwrite any settings on the printer.

– In Network Mode, if special media is not selected in both the driver

and from the printer’s control panel, the printer uses plain paper
settings.

 Select print quality to control the speed of printing, the fuser

temperature, and the amount of toner gloss.

 Select the media type.

Media

21

Why have different print qualities?

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The specific print quality that is best depends upon your particular needs.

For example, you can control the the amount of toner gloss.

Which print quality is best?

Print
Quality

Standard 600x600 Full If getting your jobs printed in a

Quality 1200x1200 Full If getting your jobs printed with

Fine 1200x1200 Half If getting your jobs printed with

Resolution:
Dots per Inch
(dpi)

Speed Comment

How do I choose print quality?

In the Windows printer driver (Features tab, Resolution [DPI] option), select

Quality.

You have the choice to customize the printing. For example, printing a glossy

(shinier) image on plain paper is less expensive, and you don’t have to load

two media types in your trays.

timely manner is most important.

more gloss and better quality is
most important.

more gloss and best quality is
most important.

Test any stock to ensure that its performance is acceptable.

Media22

What media types are supported?

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Media Type Selection Duplexing

Supported***

Plain Paper Yes 16–28 lb bond

Glossy Plain (the image is glossy, not the
media)

Thick 2 ** 105–162 g/m²

Thick 3* No 163–216 g/m²

Evelope*† N/A

Label Stock* N/A

Postcard*† N/A

Transparency N/A

N/A Not applicable

* Printed from the multipurpose tray only.

† Cannot be manually selected; automatically selected when an envelope

or postcard media size is selected; identified in the driver as Printer
Default.

Weight

(60–105 g/m²)

** Duplexing is supported only up to 28 lb (105 g/m²) bond.

** Duplexing is available only on a magicolor 3300 DN or on a magicolor

3300 EN with an optional duplex kit installed.

Media

23

What is the difference between “glossy plain” paper and

EDNord - Istedgade 37A - 9000 Aalborg - telefon [phone]

“coated stock”?

 The “Glossy Plain” media type refers to the amount of gloss the toner has

when it is on the page. The image is glossy, not the media.

 Coated stock is media that has a coating (shiny or otherwise) which may

not withstand the fusing temperature (between 316° F/158° C and 356° F/
180° C, depending on the media). Coated stock cannot be printed on the
magicolor 3300.

Since it may be difficult to tell whether media has a coating, check with

printer.konicaminolta.net/support

approved media.

(click on Answer Base) for currently

Attention

Using unsupported media will result in damaging the printer and

voiding your warranty.

How do I select the media type?

In the Windows printer driver (Paper tab, Media Type option), select Plain

Paper.

Plain Paper

Media Type Plain paper

Glossy plain

Input Tray Upper

Multipurpose
High-capacity input feeder (optional trays)

Capacity Upper: 500 sheets* of 20 lb bond (75 g/m²)

paper; capacity for other weights varies accord­ingly.
Multipurpose: 100 sheets of 20 lb bond
(75 g/m²) paper; capacity for other weights varies
accordingly.
High-capacity input feeder (each tray): 500
sheets* of 20 lb bond (75 g/m²) paper; capacity for
other weights varies accordingly.

Orientation Upper or

optional
tray

Multipur­pose tray

Face up

Face down

Media24

Approved

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Media

Weight 16–28 lb bond (60–105 g/m²)

Duplexing Supported up to 28 lb bond (105 g/m²).

Warning Using unsupported media such as ink jet paper will result in

Notes *For A5-size media, load up to 350 sheets only.

Use only media approved for laser products. Check
printer.konicaminolta.net/support
currently approved media.

damaging the printer and voiding your warranty.

Printing a glossy (shinier) image on plain paper (Glossy
Plain media type) is less expensive.

(click on Answer Base) for

Special Note about Custom (and Oversized) Media

When printing on media that is longer than 14"/355.6 mm, use the multipur­pose tray extender and support the media with your hands underneath while
it feeds through the multipurpose tray.

Input Tray Multipurpose tray only

Capacity Up to 50 sheets, depending on the thickness of

the media

Orientation Face down

Weight Varies

Print Mode
to Select

Duplexing Not supported

Notes  Width: 3.5"/88.9 mm up to 8.5"/215.9 mm

Plain Paper

 Length: 5.5"/139.7 mm up to 35.4"/900 mm

 On media that is longer than 14"/355.6 mm, the printer

pauses for a calibration after every page.

Thick Stock

Media Type Thick 2

Thick 3

Input Tray Thick 2—all input sources

Capacity Up to 50 sheets, depending on the thickness of

Media

Thick 3—multipurpose tray only

the media

25

Orientation Upper or

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optional
tray

Face up

Multipur­pose tray

Approved
Media

Weight Thick 2

Duplexing Thick 2 up to 105 g/m² is supported.

Notes  Test all thick stock to ensure acceptable performance.

Use only media approved for laser products. Check
printer.konicaminolta.net/support
currently approved media.

Thick 3

Thick 2 over 105 g/m² and Thick 3 are not supported.

 43 lb (163 g/m²) bond is also referred to as 90 lb index

stock.

 Test any stock such as rigid cardboard (maximum

216 g/m2) to ensure that the image does not shift.

 Do not mix thick stock with any other media in the media

trays, as this will cause printer jamming.

Face down

(click on Answer Base) for

100–159 g/m²

160–216 g/m²

 Do not duplex envelopes and postcards.

Envelopes

Media Type Envelope

(Cannot be manually selected; automatically selected when an
envelope media size is selected; identified in the driver as
Printer Default.)

Input Tray Multipurpose tray only

Capacity Up to 100, depending on the thickness of the

envelopes

Orientation Face down

Approved
Media

Duplexing Not supported

Use only media approved for laser products. Check
printer.konicaminolta.net/support
currently approved media.

(click on Answer Base) for

Media26

Glossy Media

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Glossy Stock

Media Type Glossy Plain Paper—see “Plain Paper” on page 24.

Thick 2 or Thick 3—see “Thick Stock” on page 25.

Approved
Media

Duplexing Not supported over 28 lb (105 g/m²)

Notes See “What is the difference between “glossy plain” paper and

Use only media approved for laser products. Check
printer.konicaminolta.net/support
currently approved media.

“coated stock”?” on page 24.

(click on Answer Base) for

Glossy Toner

For all media types, in the print quality option on the Features Tab in the
printer driver, Quality has more toner gloss than Standard, and Fine has more
toner gloss than Quality.

Label Stock

Media Type Label stock

Input Tray Multipurpose tray only

Capacity Up to 50 sheets, depending on the thickness of

the labels

Orientation Face down

Media

Approved
Media

Duplexing Not supported

Use only media approved for laser products. Check
printer.konicaminolta.net/support
currently approved media.

(click on Answer Base) for

27

Notes  Format label data within your application. Try printing your

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data on a plain sheet of paper first to check placement.

 Avoid using labels with exposed adhesive; it may stick to

the fuser, causing labels to peel off and media jams to
occur.

 Adhesive label stock is supported only in letter or A4

sheets.

 A label consists of a face sheet (the printing surface),

adhesive, and a carrier sheet

— The face sheet must follow the plain paper

specification.

— The face sheet surface must cover the entire carrier

sheet, and no adhesive should come through on the
surface.

 You can print continuously with label paper. However, this

could affect the media feed, depending on the media
quality and printing environment. If problems occur, stop
the continuous print and print one sheet at a time.

 Check your application documentation for other

information on printing labels.

Postcards (Japanese size)

Media Type Postcard

(Cannot be manually selected; automatically selected when a
postcard media size is selected; identified in the driver as
Printer Default.)

Input Tray Multipurpose tray only

Capacity Up to 100 sheets, depending on the thickness of

the postcards

Orientation Face down

Approved
Media

Duplexing Not supported

Use only media approved for laser products. Check
printer.konicaminolta.net/support
currently approved media.

(click on Answer Base) for

Media28

Notes  Use only Japanese Post Office standard postcards

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(3.9"x5.8" [100x148 mm]) recommended for laser printers.

 If the postcard is warped, press on the warped area to

flatten it before putting it in the multipurpose tray.

 Using preprinted multicolored postcards may result in

printer jamming.

Transparencies (Uncoated Only)

Media Type Transparency

Input Tray All input sources

Capacity Up to 100 sheets, depending on the thickness of

the transparencies

Orientation Upper or

optional
tray

Multipur­pose tray

Approved
Media

Media Size Only letter and A4 sized transparencies are supported.

Duplexing Not supported

Use uncoated transparencies (also known as OHP film). We
recommend

 Q-Media Transparency Media for the magicolor 3300 series

(letter and A4 sizes only)

 Only media recommended for laser products. Check

printer.konicaminolta.net/support
currently approved media. (Often, you can’t tell by looking

at an unprinted transparency or by looking at the outside of
the package which transparencies are acceptable.) To order

approved transparencies, go to www.q-shop.com.

Face up

Face down

(click on Answer Base) for

Warning Using unsupported transparency media such as coated color

transparencies will result in damaging the printer and voiding
your warranty.

Media

29

Notes  Use uncoated transparencies. You may print colored text

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and/or images on monochrome transparencies.

 Remove transparency media as soon as possible from the

output tray to avoid builtup static.

 Do not handle transparencies too much. Do not fan large

quantities of transparencies before loading. If you touch the
face of transparencies with your bare hands, print quality
may be affected.

 You can print continuously with transparencies. However,

this could affect the media feed, depending on the media
quality, static buildup, and printing environment. If you have
problems loading a large number of transparencies at a
time, try loading only 1–10 sheets. For the 500-sheet media
trays, try loading about 100 pages of plain paper first in the
tray to give more height to the transparency stack to reach
the feed rollers.

Media30

Loading Media

EDNord - Istedgade 37A - 9000 Aalborg - telefon [phone]

Check printer.konicaminolta.net/support (click on
Answer Base) for currently approved media.

How do I prepare and load the media?

Preparing the Media

 Don’t unwrap the paper above the

printer, as this might cause paper par­ticles to fall into the printer. Don’t fan
large quantities of transparency
media.

1 Take off the top and bottom sheets of a ream of paper.
2 Holding a stack of approximately 500 sheets at a time, fan the stack to

prevent static buildup in the paper before inserting it in a tray.

Loading and Printing Media

Refilling an Upper or Optional Media Tray

 The illustrations show a standard upper media tray; however,

instructions are the same for a high-capacity input feeder media tray.

Attention

Except for transparencies, do not mix media of different sizes, types, or
weights in the same tray, as this will cause printer jamming.

Loading Media

31

1 Slide open the media tray until it

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stops.

2 Using two hands, lift it slightly to

remove it from the printer and place
it on a flat surface.

3 Remove any media remaining in

the tray.

4 If necessary, adjust the two side media guides and the end media guide to

the proper positions.

Attention

The end media guide must be in direct alignment with the media size
mark in the bottom of the media tray. If the guide is not in the proper
hole, automatic paper size detection will not work.

Loading Media32

5 To set the tray for A5 paper, use the

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provided A5 spacer.

a Lift the A5 spacer from its

storage place in the media tray.

b Gently lift the end media guide

to position the guide in the
proper media size hole.

c Insert the spacer into its slot and

load the A5 media.

 Make sure that both the

end media guide and A5
spacer have clicked into
place.

A5

A5

d To return to other approved media sizes, remove the A5 spacer from

the slot, and then replace it in the tray.

1

A5

2

A5

6 Load the media (plain or glossy) face-up with its top toward the back of

the printer.

Often, an arrow on the media
package label indicates the
printing-side of the media. If you
can’t remember which side of the
media to print on, remove the media
from the tray, rotate the stack 180°,
turn the stack over, and then place it
back in the tray.

A fill limit mark is provided on the
inside of the tray. The upper and
optional media trays hold 500 sheets of 20 lb bond (75 g/m²) paper.

Loading Media

33

7 If you have removed media from the tray, stack it with the new media,

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even the edges, then reload it.

Attention

Readjust the media guides after inserting the media. Improperly
adjusted guides may cause poor print quality, media jams, or printer
damage. The paper should fit easily between the guides. Make sure
the paper corners are not bent. Do not overfill the tray.

8 Slide the media tray back into the

printer.

Check the gauge to make sure the
tray is registering the loaded media.
Use this gauge to determine when the
tray needs to be refilled.

Loading Media34

Refilling a Multipurpose Media Tray

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1 Take off the top and bottom sheets of a ream of paper. Holding a stack

of approximately 100 sheets at a time, fan the stack to prevent static
buildup in the paper before inserting it in a tray. Don’t fan large quantities
of transparency media.

2 Open the multipurpose tray.

Do not place heavy objects on the
multipurpose tray.

3 Adjust the media guides to the width

of the media.

The tray extender supports long
media.

Attention

Make sure the media fits easily
between the guides. Improperly
adjusted guides may cause poor
print quality, media jams, or
printer damage.

 Make sure the guides are snug

enough to keep the media
straight, but not so tight that it
buckles.

Loading Media

35

4 Place the media into the multipurpose

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tray with the printing-side up.

Using Media Other Than Plain Paper

Attention

For information about media recommended for your printer, go to

printer.konicaminolta.net/support, then click on the Answer Base.

Attention

Although your printer was designed for occasional printing on a wide

range of media types, it is not intended to print exclusively on a single

media type except plain paper. Continuous printing on media other than

plain paper (such as envelopes, labels, thick stock, or transparencies)

may adversely affect print quality or reduce engine life.

How do I load and print envelopes?

 Envelope printing is supported only from the multipurpose tray.

1 In the printer driver (Paper tab, Media Type option), select Envelope.

2 Select the size of envelope, either

a Press the MP Size key and scroll to the required envelope size

and select it, or

b On the control panel, press the Menu key and select Operator

Control/Multipurpose Sz, and scroll to the required envelope size, and
select it.

4 Place the envelopes on a flat surface, and flatten them by pressing down

the corners.

5 Flex the envelope stack (including the edges) to remove any stiffness.

6 Correct any bent corners, and then tap the envelopes on a flat surface to

align them.

Loading Media36

7 Open the multipurpose tray and adjust the media guides to the length and

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width of the envelopes.

Attention

Improperly adjusted guides may cause poor print quality, media
jams, or printer damage.

8 Fold the flaps.

Make sure the adhesive
is dry.

9 Place the envelope stack into the

multipurpose tray with the printing­side down.

Print envelopes on the front address
side only. Some parts of the
envelope consist of three layers of
paper—the front, back, and flap.
Anything printed in these layered
regions may be lost or faded.

 Check your application documentation to determine if the flap

should be placed on the left or on the right. You can also print a
single envelope to check the orientation before printing multiple
copies.

10 Recheck the media guides to make sure they are adjusted to the width of

the envelopes.

11 Print the envelopes.

Loading Media

37

12 Open the flap of each envelope immediately (before it cools) after the

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envelope is delivered to the output tray.

 Because the envelopes pass through heated rollers, the gummed

area on the flaps may seal. Using envelopes with emulsion-based
glue avoids this problem.

How do I load and print glossy stock?

Refer to “Loading and Printing Media” on page 31.

How do I load and print labels?

 Label printing is supported only from the multipurpose tray in letter or

A4 media sizes.

1 In the printer driver (Paper tab, Media Type option), select Label Stock.

2 Select the size of label.

a Press the MP Size key and scroll to the required label size

and select it, or

b On the control panel, press the Menu key and select Operator

Control/Multipurpose Sz. Scroll to the required label size and
select it.

4 Load the label media face down in the multipurpose tray.

5 Adjust the media guides to the width of the label media.

6 Print the labels.

How do I load and print postcards?

 Postcard printing is only supported from the multipurpose tray.

1 In the printer driver (Paper tab, Media Type option), select Postcard.

2 Select postcard.

a Press the MP Size key and scroll to Postcard and select it, or

b On the control panel, press the Menu key and select Operator

Control/Multipurpose Sz. Scroll to Postcard and select it.

4 Place the postcards on a flat surface, and flatten the corners by pressing

down them.

Loading Media38

5 Load the postcard media

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printing-side down in the
multipurpose tray.

6 Adjust the media guides to the

width of the postcards.

7 Print the postcards.

How do I load and print thick stock?

Attention

Do not mix thick stock with any other media in the same tray, as this will
cause printer jamming.

 Most thick stock printing is supported from any inputbin. However,

media type “Thick 3” can be printed only from the multipurpose tray.

1 In the printer driver (Paper tab, Media Type option), select Thick 2 (105–

162 g/m

2

).

2 Remove any media in the media tray.
3 Load the new media.
4 Slide the media tray back into the printer.
5 Print the thick stock.

How do I load and print transparencies?

Attention

Use only transparency media approved for this printer. Check
printer.konicaminolta.net/support
approved media.

(click on Answer Base) for currently

1 In the printer driver (Paper tab, Media Type option), select Transparency

and (Paper tab, Paper Size option), select either Letter or A4.

2 Select the size of transparency in one of the following ways:

 Multipurpose Tray—Press the MP Size key and scroll to the

required transparency size and select it, or

Loading Media

39

 All input trays—On the control panel, press the Menu key and

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select Operator Control/Multipurpose Sz. Scroll to the required trans­parency size and select it.

 Do not fan transparencies. Fanning transparencies will build up static

electricity.

3 Load the media tray.

 Upper and Optional Trays

Put media face side down in the
upper or optional trays.

 Multipurpose Tray—Open the multipurpose tray, adjust the media

guides to the width of the transparencies, and then place the transpar­encies into the tray with the printing side up.

OHP

Attention

Improperly adjusted guides may cause poor print quality, media
jams, or printer damage.

4 Print the transparencies.

Immediately remove the printed transparencies from the output tray.

Loading Media40

System Memory (RAM) Requirements

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Basic Functionality

Monochrome Color

Simplex Duplex Simplex Duplex

Size S/Q F S/Q F S/Q F S/Q F

Letter/A4256 MB (Base memory)

Legal

Notes: S = Standard print quality (600x600 dpi, full speed)

Q = Quality print quality (1200x1200 dpi, full speed)
F = Fine print quality (1200x1200 dpi, half speed)

Maximum Performance

Monochrome Color

Size S/Q F S/Q F S/Q F S/Q F

Letter/A4 256 MB (Base memory)

Legal 288 MB

Notes: S = Standard print quality (600x600 dpi, full speed)

Q = Quality print quality (1200x1200 dpi, full speed)
F = Fine print quality (1200x1200 dpi, half speed)

Duplexing

Select paper with high opacity for duplex (2-sided) printing. Opacity refers to
how effectively paper blocks out what is written on the opposite side of the
page. If the paper has low opacity (high translucency), then the printed data
from one side of the page will show through to the other side. For best results,
print a small quantity to make sure the opacity is acceptable.

 Only up to 28 lb bond (105 g/m²) plain paper can be autoduplexed.

Simplex Duplex Simplex Duplex

System Memory (RAM) Requirements

41

How do I manually duplex?

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Manual duplexing is available on all magicolor 3300 printers.

 Media jams may occur if the printed sheet(s) reinserted are not

entirely flat.

1 In the printer driver (Paper tab), select Simplex, then double-click OK.

2 In the Print Document screen, select All.

3 Select and print the Odd-Numbered Pages.

4 Remove the media, flip it over, and select and print the Even-Numbered

Pages.

How do I autoduplex?

Autoduplexing is available only on the magicolor 3300 DN or on the

magicolor 3300 EN with an optional duplex kit installed.

 Refer to the tables in “System Memory (RAM) Requirements” on page

41 for information on how much memory is required for duplex print­ing. Very high coverage pages may revert to 600 dpi when duplex
printing if enough memory is not installed. With letter media, two
sheets are in the media path; with legal, only one is. Therefore, it
requires more memory to print the two sheets of letter media.

Attention

Duplexing envelopes, glossy stock heavier than 28 lb bond (105 g/m2),

labels, postcards, thick stock heavier than 28 lb bond (105 g/m

transfer media, and transparencies is not supported.

2

),

1 To print duplex (both sides of the sheet), load the media with the top of

the media toward the back of the tray. When printing from the

 Upper or optional trays, load the media printing-side up.

 Multipurpose tray, load the media printing-side down.

In autoduplexing, the back side is printed first and the front side is
printed last.

2 Set the driver—for example: in the Layout tab, Duplex Options, select

Long Edge (flipped horizontally as in a loose-leaf notebook), or Short
Edge (flipped vertically as on a clipboard) as the Duplex option.

3 Click OK.

Duplexing42

Where can I get more information about KONICA MINOLTA-

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approved media?

Check printer.konicaminolta.net/support (click on Answer Base) for
currently approved media.

See the Service & Support Guide for a complete listing of support telephone
numbers.

Duplexing

43

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Color Printing

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Introduction

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Your printer features advanced color laser technology that produces inexpen-

sive and durable color prints at 1200x1200 dpi on plain paper, envelopes,

labels, thick stock, and transparencies.

Color Registration

Anytime you notice shadowing on your printed documents and whenever you

replace the imaging unit, adjust the side (scan direction) color registration

using the following control panel sequence.

 The printer automatically adjusts the registration in the top-to-bottom

(feed) direction.

The following illustration shows the options available in the Administration/

Engine/Registration menu.

ADMINISTRATION

ENGINE

REGISTRATION

REGISTRATION PG MAGENTA YELLOW CYAN

YES/NO -7 ... 0 ... +7 -7 ... 0 ... +7 -7 ... 0 ... +7

To verify and/or change the side-to-side color registration, use the following

control panel sequence.

Press this key . . . (until) the message windows displays . . .

Online IDLE (and the Online button is off)
Menu CONFIGURATION

OPERATOR CONTROL

Next ( )

Select ADMINISTRATION

Next ( )

Select ENGINE

Next ( )

CONFIGURATION
ADMINISTRATION

COMMUNICATIONS
ADMINISTRATION

ENGINE

ALIGNMENT

ENGINE
REGISTRATION

Introduction46

Press this key . . . (until) the message windows displays . . .

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Select REGISTRATION

REGISTRATION PG

Select REGISTRATION PG

YES

Select REGISTRATION

REGISTRATION PG

When the Side Color Registration Page prints, note the number below each of
the three color swatches that identifies the set of lines that align the straightest.

-3-4-5-6-7 -2 -1 0 +1+2 +3 +4 +5 +6 +7

 If the straightest lines are all at the “0” position (as in the illustration
above) for all three colors, you do not need to adjust the registration. Press
Online twice to return the printer to online and IDLE.

 If the straightest lines are in a position other than “0” (+4 in this example),
continue with these instructions.

-7 -6 -5 -4 -3 -2 -1 0 +1 +2 +3 +4 +5 +6 +7

Next ( )

Select Press Select to see the current registration setting

Next ( ) or

Previous ( )

Press the Next key until the color you want to
adjust is in the message window. For example,

REGISTRATION
MAGENTA

for this color. For example,

MAGENTA
+4

Press the Next or Previous key until the registra­tion number of the color to be adjusted is set at
the baseline of “0.” For example,

MAGENTA
0

Color Registration

47

Press this key . . . (until) the message windows displays . . .

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Select 0

IS SELECTED

and then

REGISTRATION
MAGENTA

Next ( ) or

Previous ( )

REGISTRATION
REGISTRATION PG

Select REGISTRATION PG

YES

Select REGISTRATION

REGISTRATION PG

Wait for another Side Color Registration Page to print. Note the number
below each of the three color swatches that identifies the set of lines that
align the straightest.

 If the straightest lines are all at the “0” position for all three colors, you do
not need to adjust the registration. Press Online twice to return the printer
to online and IDLE.

 If the straightest lines are in a position other than “0” (+2 in this example),
continue with these instructions.

-7 -6 -5 -4 -3 -2 -1 0 +1 +2 +3 +4 +5 +6 +7

Next ( )

Press Next to go back to the color to be adjusted.
For example,

REGISTRATION
MAGENTA

Select MAGENTA

0

Next ( ) or

Previous ( )

Press the Next or Previous key until the registra­tion number of the straightest line is displayed.
For example, +2 the illustration above.

MAGENTA
+2

Select +2

IS SELECTED

and then

REGISTRATION
MAGENTA

Color Registration48

Press this key . . . (until) the message windows displays . . .

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Next ( ) or

Previous ( )
Select REGISTRATION PG

Select REGISTRATION

Another Side Color Registration Page prints. Confirm that the color
registration is correct. Repeat the process for the other colors, if necessary.

Online (twice

) IDLE (and the Online button is on).

REGISTRATION
REGISTRATION PG

YES

REGISTRATION PG

 The printer automatically saves each number as you progress

through the choices using the Next or Previous key. The printer
does not have to be restarted for the changes to take effect.

PRISMLASER™ Technology

How does PRISMLASER work?

PRISM (P
an all-in-one imaging unit technology where all four
color toners may be printed in one pass. The
photo-reactive image goes through an image­splitting module where the colors are divided.

hoto-Reactive Image Splitting Module) is

Color Management and Control

The magicolor 3300 offers a host of color screening, matching, and
calibration tools for both the beginner and professional color user.

KONICA MINOLTA Color Technology

Color management does not mean all devices will match exactly. It does
ensure the closest possible color transformation. The magicolor 3300
technology offers four methods for color matching across devices:

 Automatic color correction

 Supplied ICC printer profiles

 Built-in color rendering dictionaries (CRDs)

 Supplied PANTONE

* Pantone, Inc.’s check-standard trademark for color reproduction and color reproduction materials.

®

* Color matching tables

PRISMLASER™ Technology

49

The magicolor 3300 color technology automatically optimizes color output to

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produce professional quality, colorized documents without the use of

sophisticated manual optimization techniques.

The following is a summary of KONICA MINOLTA automatic color correction

features:

 Ease of use across applications: With automatic color correction, it’s as

easy to get great color from a PowerPoint presentation as it is from a
desktop publishing application, such as QuarkXPress. The magicolor
3300’s color matching methods are simple for both novice and
professional color users to navigate.

 Single-button control: Whether accessing through the printer driver, or

from the printer’s front panel, single-button controls enable automatic
correction of uncalibrated RGB or CMYK color files.

 Printer-resident CMS: Because automatic color correction is built into

the printer, it works well in all computing environments and with most
design, publishing, and office applications.

 Industry-standard profiles: The magicolor 3300 uses industry-standard

ICC profiles for compatibility with popular input and output devices.

 Supports host-based color management systems: Easily disable

automatic color correction when using host-based ColorSync or ICM color
matching.

 Profiles for common monitors and output devices: The magicolor

3300 offers default color matching for a variety of common monitors and
printing presses.

 Download device profiles: For custom color matching, the magicolor

3300 supports downloaded (to disk only) ICC profiles.

 Support for Internet standard: The magicolor 3300 uses sRGB for

Internet-standard default color matching.

 Individual page element correction: The magicolor 3300 separately

color corrects (matches) graphics, text, and images on a single page
using printer-resident CRDs.

Further Information

For further information about KONICA MINOLTA color management, refer to

the Crown Books.

Further Information50

Replacing

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Consumables

Introduction

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Item Page

“What is a consumable?” page 52

“What are sheets, faces, and pages?” page 52

“When do consumables have to be replaced?” page 53

“What is the life expectancy of consumables” page 54

“How do I order consumables?” page 56

“Where can I get more information?” page 56

“How should I handle toner cartridges?” page 57

“How do I replace a toner cartridge?” page 58

“How do I replace the transfer unit?” page 60

“How do I replace the imaging unit?” page 62

“How do I replace the fuser unit?” page 66

“How do I replace the media feed roller(s)?” page 68

Consumable Life Expectancies

What is a consumable?

A consumable is an item that needs to be replaced at regular intervals. For

the magicolor 3300, consumables include:

 Fuser unit

 Imaging unit

 Media feed roller

 Toner cartridges

 Transfer unit

What are sheets, faces, and pages?

A sheet of media has two sides and can be printed either simplex

(one-sided) or duplex (two-sided). A simplex sheet, also referred to a face or

a page, is a single pass of the media past the printer’s imaging unit while a

duplex page consists of two passes of the media past the imaging unit.

The number of sheets printed shown on the startup page may differ from the

sheets printed and faces printed statistics in CrownView and on the consum-

ables statistics page (Operator Control/Consumables/Print Statistics). The

numbers on the startup page refer to number of sheets/faces printed during

the lifetime of the printer.

Introduction52

The numbers in CrownView (a printer-based application for accessing printer

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configurations, status, and consumables usage information) and on the
consumables statistics page refer to the number of sheets/faces printed to
date during the current consumables tracking period (Administration/
Consumables/Start Period menu).

When do consumables have to be replaced?

Attention

Failure to follow instructions as outlined in this manual could void your
warranty. Use of consumables not manufactured by KONICA MINOLTA
or use of non-supported print media may cause damage to your printer
and void your warranty. If KONICA MINOLTA printer failure or damage is
found to be directly attributable to the use of non-KONICA MINOLTA
consumables, KONICA MINOLTA will not repair the printer free of
charge. In this case, standard time and material charges will be applied
to service your printer for that particular failure or damage.

Item This item needs replacing

after...

Toner
cartridge

Transfer unit REPLACE TRANSFER UNIT

Imaging unit
(includes four
OPCs and four
developers)

<COLOR> TONER EMPTY
displays in the message
window.

See “How do I replace a toner
cartridge?” on page 58.

displays in the message
window.

See “Replacing the Transfer
Unit” on page 60.

REPLACE IMAGING UNIT
displays in the message
window.

See “How do I replace the
imaging unit?” on page 62.

Comment

After you replace a toner
cartridge, its statistics are
automatically reset.

After replacing the
transfer unit, reset the
statistics on the control
panel (Operator Control/
Consumables/Item
Replaced/Transfer Unit)
menu.

After you replace an imag­ing unit, its statistics are
automatically reset.

Fuser unit and
media feed
roller(s)

REPLACE FUSER UNIT
displays in the message
window.

See “How do I replace the
fuser unit?” on page 66.

Consumable Life Expectancies

Replace the fuser and the
media feed roller(s) at the
same time. Reset the
statistics on the control
panel (Operator Control/
Consumables/Item
Replaced/Fuser) menu.

53

What is the life expectancy of consumables?

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Attention

The stated life expectancy of each consumable based on printing under

specific operating conditions, such as media type (paper), page size

(simplex, letter/A4), coverage (normal 5% coverage), and job size (average

4-page jobs). These parameters provide optimal consumable life.

The actual life expectancy will vary (or be reduced) based on printing

under specific operating conditions and other printing variables, such as

intermittent printing (for example, one-page jobs), ambient temperature,

humidity, media type, page size, duplexing (a duplex page is equivalent to

two simplex pages), and content of material printed (for example, text or

graphics).

Starter Toner Cartridges

The printer ships with a full set of starter toner cartridges. At 5% coverage,

you can expect to print approximately 4,000 letter/A4 simplex pages (faces)

with the starter black toner cartridge and approximately 3,000 letter/A4 sim-

plex pages (faces) with the starter yellow, magenta, and cyan toner car-

tridges. (However, many factors also affect toner life expectancy. See the

notes at the end of the following table.)

Replacement Toner Cartridges

The following table lists the approxiate life expectancy of replacement toner

cartridges at various percentages of coverage.

Coverage Number of Simplex Pages (Faces)

Black Yellow, Magenta, Cyan

5% 9,000 6,500

10% 4,500 3,250

15% 3,000 2,167

20% 2,250 1,625

25% 1,800 1,300

30% 1,500 1,083

35% 1,285 928

40% 1,125 813

45% 1,000 722

50% 900 650

Consumable Life Expectancies54

Coverage Number of Simplex Pages (Faces)

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Black Yellow, Magenta, Cyan

55% 776 560

60% 750 542

65% 696 503

70% 644 465

75% 600 433

80% 563 407

85% 529 382

90% 500 361

95% 473 342

100% 450 325

Toner cartridge life is directly related to the number of rotations of the OPC. Longest
unit life is achieved with continuous printing, which requires a cleaning rotation after
every fourth page of an average-size job. Intermittent printing with small job sizes
requires a cleaning rotation after each one-page simplex job, and therefore impacts
OPC life.

A toner cartridge contains enough toner to print letter/A4-size pages at the percent
coverage stated. However, other factors also affect toner life.

Transfer Unit

Transfer Unit
(with built-in
waste toner box)

Approximately 25,000 simplex pages @ 5% coverage.

Consumable Life Expectancies

55

Imaging Unit

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Number of
Pages per Job

3 26,000 25%–30% 20,000

4 (Average Size) 30,000 20%–25% 23,000

5 and Above 30,000 Less Than 20%

Notes: *The imaging unit life is dependent on the average number of pages or the
toner coverage, whichever comes first. For example, if you print four-page simplex
jobs at 5% coverage, the maximum is 30,000 pages. If you print four-page simplex
jobs, and your black (or any color) toner has exceeded a total of 35% coverage, your
maximum is 15,000 pages. The highest coverage of color will lead the life of the
imaging unit, not the average of four colors. A simple display of pages remaining on

your imaging unit life is in your CrownView Statistics. For more information, see the
Crown Books in PDF on the Documentation CD-ROM.

Maximum
Simplex
Pages

Percent Toner
Coverage (Four-

or

Page Average)

(average)

Maximum
Simplex
Pages

30,000

Fuser Unit and Media Feed Roller(s)

Fuser Unit and
media feed
roller(s)

Approximately 100,000 simplex pages (average 4 pages/
job)

How do I order consumables?

Choosing the right consumables for your printer not only increases its

reliability and performance, but also minimizes the risk of damage. For

example, only KONICA MINOLTA toner cartridges are designed to meet the

exact specifications of your KONICA MINOLTA printer, giving maximum

performance, efficiency, and long life.

Toner cartridges (either single cartridges or in four-toner Toner Value Kits)

and other consumables for your printer are available from your local vendor

or Q-SHOP (www.q-shop.com

).

Where can I get more information?

To access consumables usage information, use the Operator Control/

Consumables/Print Statistics menu on the control panel, or use the

CrownView printer web page.

For further information about the consumables statistics page and

replacement menus, refer to the Crown Books in PDF on the Software Utili-

Consumable Life Expectancies56

ties CD-ROM. Consumables for your printer are available from your local

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vendor or Q-SHOP (www.q-shop.com

If you need more assistance, information can be found at
printer.konicaminolta.net/support

).

(click on Answer Base).

Replacing a Toner Cartridge

Characters and images are created in your laser
printer through a process that applies toner to
the photosensitive OPCs (Organic Photo
Conductors) inside your imaging unit. Your printer uses
four toner cartridges: black, yellow, magenta, and cyan.
Handle the toner cartridges carefully to avoid spilling toner
inside the printer or on yourself.

When a toner cartridge runs low, <COLOR> TONER LOW displays in the
message window. Printing continues even though the warning appears.
However, the color gradually fades, so replace the toner cartridge as soon as
possible. Approximately 100 sheets after detecting that toner in a cartridge is
low, the printer displays <COLOR> TONER EMPTY in the message window,
and the printer stops.

How should I handle toner cartridges?

Keep toner cartridges

 Away from open flames.

 In their packaging until you’re ready to install them.

 In a cool, dry location away from sunlight (due to heat).

The maximum storage temperature is 95° F/35° C and the maximum stor­age humidity is 80% without condensation. If the toner cartridge is moved
from a cold place to a warm, humid place, condensation may occur,
degrading print quality. Allow the toner to adapt to the environment for
about one hour before use.

 Level during storage.

Do not store cartridges on their ends or turn them upside down; the toner
inside the cartridges may become caked or unequally distributed.

 Away from salty air and corrosive gases such as aerosols.

Replacing a Toner Cartridge

57

How do I replace a toner cartridge?

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 The toner is nontoxic. If you get toner on your hands, wash them in

cool water and mild neutral detergent. If you get toner on your clothes,
lightly dust them off as much as possible. If some toner remains on
your clothes, use cool, not hot water, to rinse the toner off, provided
your clothing is washable.

WARNING!

If you get toner in your eyes, wash it out immediately and consult a
doctor. Material Safety Data Sheets (MSDS) information can be found at
printer.konicaminolta.net/support (click on Answer Base).

1 Check the message display to see which color toner is out.
2 Remove the top cover.

3 Gently rotate the toner levers to the

unlocked (backward) position.

4 Remove the empty toner cartridge.

Place the used cartridge in a plastic
bag to avoid toner spillage and
discard the empty cartridge.

WARNING!

Dispose of the used toner cartridge
according to your local regulations.
Do not dispose of it by burning.

Replacing a Toner Cartridge58

5 Remove the new toner cartridge from

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its box.

Attention

A colored label on each toner car­tridge corresponds to a colored label
to the left of the cartridge slots.
Always install the toner cartridge in
the slot with a label of the same color.

6 Holding the cartridge with both hands,

gently shake it seven or eight times to
distribute the toner.

 The toner cartridge should be

shaken only at this point,
before installation and removal
of the toner seal (in step 9).

7 Align the toner cartridge with the

cartridge guides. Gently push the car­tridge into the printer.

The cartridge should install easily.

8 Gently rotate the the toner levers to

the locked (forward) position.

Replacing a Toner Cartridge

59

9 Pull the toner seal straight up.

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Attention

Pulling the seal to the front or side
may damage the cartridge.

 If the toner seal didn’t pull

completely out because it was
pulled with too much force or it
was not pulled straight up while installing toner, call Technical Support.
Refer to the Service & Support Guide or www.konicaminolta.net/
printer/ to locate the office nearest you.

10 Replace the top cover.

 You do not need to reset the

consumables usage monitor­ing system when you replace a
toner cartridge

Replacing the Transfer
Unit

The transfer unit interfaces with the roller in the
imaging unit.

How do I replace the transfer unit?

1 Turn off the printer.

Attention

Do not touch black transfer rollers. They are extremely sensitive to
hand oils and scratches, both of which reduce print quality. This
type of damage is not covered by the product warranty.

If you need more room to work in, open the imaging unit cover.

Replacing the Transfer Unit60

2 Grip the tabs at both ends of the

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transfer cartridge  and gently lift it
 out of the printer.

Attention

Lift the roller carefully to prevent
toner from spilling out.

3 Unpack a new transfer cartridge and

insert the knobs on both ends of the
cartridge into the U-shaped guides
inside the printer.

1

2

2

2

2

1

4 Lock the transfer cartridge into the

printer by pushing down on the base of
the tabs until you hear a click.

5 If you opened the imaging unit cover,

close it .

6 Close the front cover .
7 Turn on the printer .
8 In the Operator Control/Consumables/

Item Replaced/Transfer Unit menu
choose Yes to reset the consumables
usage monitoring system.

2

1

3

 You must manually reset the consumables usage monitoring

system to ensure accurate consumables monitoring.

Replacing the Transfer Unit

61

Replacing the Imaging Unit

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The imaging unit contains 4 OPCs (Optical

hoto Conductors), 4 developers, and an

P
imaging unit transjnfer roller that forms the
image that is developed and transferred to the
media. When the imaging unit is worn out, the
message REPLACE IMAGING UNIT appears. After
the imaging unit is replaced, the printer automatically
resets the consumables count. Imaging unit life is directly
related to the number of rotations of the OPCs. Longest unit life is
achieved with continuous printing or minimum 4-page job size. Intermittent
printing with small job sizes requires a cleaning rotation after each one-page
simplex job, and therefore impacts OPC life.

Attention

The OPCs are extremely sensitive to bright light, direct sunlight, and
touch. Always leave the imaging unit in its protective package until
you’re ready to install it. Any exposure to light should be avoided and
limited to less than two minutes, or permanent damage could result.

If you suspect the OPCs are damaged due to exposure to light, put the
entire imaging unit in a dark place to recover. Depending on the amount
of exposure, recovery may take up to two hours. Recovery time is
dependent on the amount of exposure sustained, and recovery is not
guaranteed. Any damage resulting from mishandling of the OPCs will
void the warranty of the OPCs.

How do I replace the imaging unit?

WARNING!

The fuser unit is hot and can cause severe burns. When the
printer’s front cover is opened, the fuser unit temperature drops
gradually. Wait one hour after opening the front cover.

Replacing the Imaging Unit62

1 Turn off the printer .

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2 Open the front cover (button A) ,.

3 Open the imaging unit cover.

A

4 Remove the used imaging unit.

WARNING!

Recycle the used imaging unit by following the instruction sheet
included in the new imaging unit carton. Do not dispose of used
imaging units by burning.

5 Remove the new imaging unit from

its protective bag.

Replacing the Imaging Unit

63

6 Holding the imaging unit horizontally, carefully pull the tabs straight out

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and completely away from the unit.

Attention

Do not twist the tab as you
are pulling it. If any tab
doesn’t pull completely
out (you must be able to
see the circle imprinted on
the end), the imaging unit
must be replaced.

m

m

0

6

6

/

"

6

2

7 Carefully remove the protective cover.

 We strongly suggest that you

save the packaging materials
in case you ever need to move
or ship the printer.

8 Gently guide the imaging unit

straight into the printer, following the
arrows on the printer to seat the
pins.

Attention

You can damage the unit if it is
not aligned correctly.

Replacing the Imaging Unit64

9 Remove the black protective sheet

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and dispose of it.

Attention

Do not touch black transfer rollers.
They are extremely sensitive to
hand oils and scratches, both of
which reduce print quality. This
type of damage is not covered by
the product warranty.

10 Close the covers , .

11 Turn on the printer.

 You do not need to reset the con-

sumables usage monitoring sys­tem when you replace an
imaging unit.

After approximately 6 minutes warmup (assuming normal temperature
and humidity), your printer prints a startup page and displays “IDLE” on
the message window.

This 6-minute warmup happens only when a new imaging unit has been
installed. Normal warmup time when the printer is turned on is approximately

1.5 minutes.

Replacing the Imaging Unit

65

Replacing the Fuser Unit

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WARNING!

The fuser unit is hot and can cause severe burns. When the
printer’s front cover is opened, the fuser unit temperature drops
gradually. Wait one hour after opening the front cover.

How do I replace the fuser unit?

The fuser fuses the toner onto the media.
Replace the fuser unit (fuser and media feed
rollers) when the control panel displays the
message REPLACE FUSER UNIT.

1 Turn the printer off.
2 Open the front cover (button B).

3 Pull up the lever  to relieve pressure on

the fuser unit.

4 Open the imaging unit cover .

2

B

1

1

2

Replacing the Fuser Unit66

5 Unlock the fuser unit by sliding the two

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side locks forward.

6 Lift up both levers of the fuser unit.

7 Grip the unit’s levers, and gently lift it

out of the printer.

 Dispose of the used fuser

according to your local
regulations.

8 Unpack a new fuser unit, lift up both

levers , grip the fuser unit by the
levers, align it with the slots in the
printer, and slowly lower it .

9 Completely push down both levers of

the fuser unit.

10 Lock the fuser unit by sliding the two

side locks backwards.

1

1

2

2

1

1

Replacing the Fuser Unit

67

11 Close the covers , .

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12 Continue with the media feed roller(s)

replacement. “How do I replace the
media feed roller(s)?” below.

How do I replace the media feed roller(s)?

The media feed rollers feed media from the
media tray(s) into the printer. When the media feed
rollers deteriorate, media may not feed
correctly from the media tray, resulting in media jams.
Replace the media feed roller in each 500-sheet media
tray each time you replace the fuser unit.

Three media feed rollers are included with the fuser unit. If you do not have a
high-capacity input feeder (HCIF), you will have one or two rollers left over.

1 Pull the media tray out of the printer

until it stops.

2 Hold the tray with both hands, lifting

slightly, and remove it from the printer.

Push the tabs of the media feed roller cover to open the cover.

Replacing the Fuser Unit68

3 Lift the clip at the end of the media

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feed rollers , and remove the
media feed rollers .

4 Align the new media feed rollers’ axis with the shaft in the media tray as

illustrated and slide the shaft through the roller until the clip locks into the
groove at the end of the shaft.

5 Close the media feed rollers cover .
6 Hold the media tray with both hands,

align it with the opening in the printer
and gently insert it.

3

7 Push the media tray completely back

into the printer. 

8 If you have a high-capacity input

feeder (HCIF), repeat steps 1–8 for
each media tray.

2

1

9 Turn the printer on. 

10 For both the fuser and the media feed rollers, in the Operator Control/

Consumables/Item Replaced/Fuser menu, choose Yes to reset the
consumables usage monitoring system.

 You must manually reset the consumables usage monitoring

system to ensure accurate consumables monitoring.

Replacing the Fuser Unit

69

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EDNord - Istedgade 37A - 9000 Aalborg - telefon [phone]

Maintaining the

Printer

Introduction

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“How do I handle the printer?” page 72

“When does the printer need cleaning? page 74

“What cleaning materials should I use?” page 74

“How do I clean the density sensor?” page 76

Handling the Printer

How do I handle the printer?

 Handle the printer with care to preserve its life. Abuse may cause

damage.

 Read all caution and warning labels carefully, making sure to follow any

instructions contained in them. These labels are located on the inside of
the printer’s covers and the interior of the printer body.

 Do not tilt the printer more than 10° in any direction while moving it.

 For best output quality and longest consumables life, keep the printer

on a hard, flat, level (within ±5°) surface. A surface can be tested for
levelness with a standard round pencil. If the pencil rolls, the surface
is not level.

 Do not tap paper stacks on the printer.

 Do not oil, lubricate, or disassemble the printer.

 Do not touch the transfer roller cartridge, electrical contacts, gears, or

laser beam devices. Doing so may damage the printer and cause the print
quality to deteriorate.

 Keep media in the output tray at minimum level. If the media stacks too

high, the printer may experience media jams, excessive media curl, or
built-up static. Remove transparency media as soon as it’s printed.

 Handle toner carefully.

 Do not use partially full toner cartridges if they have been removed from

the printer and stored for a period of time. Take care to avoid toner spill­age caused by shaking or bumping the toner cartridge.

 The toner is nontoxic. If you get toner on your skin, wash it off with

cool water and neutral detergent. If you get toner on your clothes,
lightly dust them off as much as possible. If some toner remains on
your clothes, use cool, not hot water, to rinse the toner off,
provided your clothing is washable.

Introduction72

WARNING!

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If you get toner in your eyes, wash it out immediately with cool water
and consult a doctor. Material Safety Data Sheets (MSDS) information
can be found at printer.konicaminolta.net/support
Base).

 Lift the printer from the bottom only, using the carrying grips. Make sure

that two people are available to lift the printer when moving it.

 Do not place anything on the top of the printer.

 Do not open any cover of the printer during printing.

 Close the printer covers gently, and never expose the printer to vibrations.

Do not leave the printer’s covers open for any length of time, especially in
well-lit places; light may damage the imaging unit.

Attention

The OPCs in the imaging unit are extremely sensitive to bright light,
direct sunlight, and touch. Always leave the imaging unit in its
protective box until you’re ready to install it. Any exposure to light
should be limited to less than two minutes, or permanent damage
could result. Handle the unit carefully so you don’t touch the black
surface of the transfer roller.

(click on the Answer

 Do not cover the printer immediately after using it. Turn it off and wait until

it cools down. When the front cover is opened, the fuser temperature
drops gradually (one hour wait time).

Cleaning the Printer

What are the printer’s internal cleaning cycles?

The image unit performs an automatic cleaning rotation after every page of
one-page simplex jobs and pages longer than 14"/355.6 mm, and between
pages of multipage jobs, depending on the amount of processing required
between pages. Cleaning cycles also occur at intervals (as shown below)
depending on the number of simplex pages printed.The printer pauses for
approximately 30 seconds to do an automatic internal cleaning cycle during
long print jobs.

Image Unit Print Count Printer Pauses Every x Simplex Pages

0–5,119 48

Cleaning the Printer

73

Image Unit Print Count Printer Pauses Every x Simplex Pages

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5,120–20,479 32

20,480–25,599 20

25,600–30,720+ 16

Note: The cleaning cycle interval is more frequent as the imaging unit ages.

When does the printer need cleaning?

This item needs cleaning... After... By...

Printer exterior Every month, or as

necessary

Density sensor ADC SENSOR DUSTINESS

WARNING appears in the mes­sage window

What cleaning materials should I use?

Attention

Do not vacuum the printer; vacuuming could cause static electricity to
build up and damage sensors.

User

.

Cleaning the Printer74

Make sure any parts removed during cleaning are replaced before you plug in

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the printer.

Use Avoid

Exterior

A soft dry cloth to clean the
control panel.

A soft damp cloth to clean the out-
side of the printer.

Mild neutral detergent to clean the
outside of the printer if stains
remain. (Always test any cleaning
solution on a small area of your
printer to check the solution's
performance).

Interior

A soft dry cloth or cotton swab to
clean the density sensor.

WARNING!

Sharp or rough implements (such as
wire or plastic cleaning pads); any liquid.

Sharp or rough implements (such as
wire or plastic cleaning pads).

Abrasive or corrosive solutions that
contain solvents (such as alcohol or
benzine); aerosol or pump-sprayed
cleaners.

Vac uuming.

Pulling media too hard and tearing it.

Sharp implements (such as tweezers)

Turn off the printer, unplug the power cord, and disconnect all interface
cables before cleaning.

 Be careful when cleaning the inside or removing paper jams, as the fuser

unit and other internal parts may become very hot. Either clean the
density sensor before use, or allow time after unplugging the printer
to allow the fuser unit to cool down.

WARNING!

The fuser unit is hot and can cause severe burns. When the
printer’s front cover is opened, the fuser unit temperature drops
gradually. Wait one hour after opening the front cover.

WARNING!

Do not spill water or detergent into the printer; the printer will be
damaged and an electric shock may occur.

Cleaning the Printer

75

Attention

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Never spray cleaning solution directly on the printer’s surface; the
spray could penetrate through the air vents of the printer and damage
the internal circuits.

 Be careful when cleaning the inside or removing paper jams, as the fuser

assembly and other internal parts become very hot. Open the front cover,
and let the interior of the printer cool before handling the inside of the
printer.

 Read all caution and warning labels carefully, making sure to follow any

instructions contained in them. These labels are located on the printer’s
interior.

For printer storing and shipping instructions, refer to printer.konicaminolta.net/
support.

How do I clean the density sensor?

The printer’s transfer roller contains a density sensor to detect the density of
media passing by. When the sensor gets dirty or dusty, print quality will
degrade. When that happens, use the following instructions to clean the den­sity sensor.

1 Turn off the printer.

2 Open the front cover (button A)

, .

2

A

1

Cleaning the Printer76

3 Grasp the two tabs  on the transfer

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roller to lift it straight up  out of the
printer.

Be careful not to spill toner into the
printer.

Attention

Do not touch or scratch the black
surface of the transfer roller or the density sensor window.

1

2

4 With a clean, dry cloth or cotton

swab, gently wipe the density sen­sor.

Do not use force to clean the sensor
window.

2

1

5 Replace the transfer roller by insert-

ing the pins at both ends of the
transfer roller into the U-shaped
bearings inside the printer.

6 Push down on the two tabs until

they click to lock the transfer roller car­tridge into the printer.

Cleaning the Printer

77

7 Close the cover.

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8 Turn on the printer.

Cleaning the Printer78

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Troubleshooting

Introduction

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This chapter explains automatic jam recovery, discusses how to locate,
remove and prevent media jams, presents tables of common status
messages, and actions you should take when a specific problem occurs, and
provides information to aid you in resolving printer problems you may
encounter, or at least guide you to the proper sources for help. You’ll also find
a problem checklist and the information you’ll need to have before placing a
service call if one becomes necessary.

Introduction80

Printing a Status Page

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There are three kinds of status pages:

 Standard—A one-page overview of the most common printer settings

used to confirm that your printer is printing.

 Demo—A standard status page with the addition of three graphics.

 Advanced—Information about printer parameter settings, fonts, and

emulations available. The document may have many pages, depending
on the fonts installed. Print an advanced status page in case you need to
restore any current settings.

Select the type of status page you want to print through the Administration/
Special Pages/Status Page Type menu. Then print it in one of the following
ways:

 On the printer’s control panel press the Print Status? button.

 Use the printer’s Administration/Special Pages/Print Status menu.

Printing a Status Page

81

Direct PDF File Printing

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our printer has the ability to print PDF files directly just as it does for
PostScript and PCL files. This can be a time-saving feature. Direct printing
removes the need to open the file in an application, such as Acrobat Reader,
then print the file via a PostScript or PCL driver. You printer supports PDF
version 1.3 and below. The PDF file can be sent to the printer using any
method (lpr, ftp, etc.) that is normally used to print PostScript or PCL files.

 Direct PDF printing requires an optional internal hard disk.

Adjusting Memory Clients for PDF Printing

The unique structure of PDF files requires that you make some adjustments
to your printer’s default memory clients. All PDF files contain information at
the end of the files that is needed to correctly format them in the printer.
Because of this, the entire file must be spooled into the printer before it can
be interpreted. In order to spool the entire job into the printer, the Host Input
(Spool) memory client may need to be adjusted. To determine the required
size for the Host Input memory client, you first need to estimate the maximum
file size, add 10% to this number and this becomes your required Host Input
memory size. In the event that you experience problems, you may want to
increase the Host Input memory size further. The maximum size of PDF files
which may be printed on the magicolor 3300 is determined by the amount of
installed memory. Direct printing of complex or large PDF files may require
additional memory (RAM) and/or a hard disk. We recommend a hard disk for
optimum performance when printing large PDF files. Refer to the Crown
Books on how to adjust the memory clients.

Printing Preformatted Files Using CrownView

Your printer also provides a utility via the CrownView web page for printing
PDF files directly from the host using the browser. Users will be presented
with a Browse button that, when selected, will enable a file chooser on the
host. Users then select the file that they want to send to the printer, and the
file is transferred and printed.

Troubleshooting PDF Direct Printing from CrownView

If you are having problems printing large PDF files using direct printing or
CrownView from a PC or UNIX, increase the PS Wait Timeout.

Printing large PDF files from your web browser with the KONICA MINOLTA
CrownView feature may fail without any indication of an error. The job will
appear to start normally, but then flush without printing. The CrownView
screen will indicate that the file has printed.

Direct PDF File Printing82

To correct the problem, increase the amount of time allowed before the PS

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Wait Timer expires. The factory default setting for this timeout is 120 seconds.
Doubling the value to 60 seconds in the Administration/Communications/
Timeouts/PS Wait Timeout menu should correct most problems, or the value
can be set to 0 seconds, which effectively makes the timeout period infinite.

Direct PDF File Printing

83

Preventing Media Jams

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Make sure that...

Media matches the printer specifications.

Media is flat, especially on the leading edge.

The printer is on a hard, flat, level surface.

You have the correct media type selected if you’re printing on envelopes,
glossy stock (set as Thick 2 or Thick 3), labels, thick stock, or transparen­cies.

You store media in a dry location away from moisture and humidity.

You always adjust the media width regulation guides in the media tray after
inserting the media (a guide that is not properly adjusted can cause poor
print quality, paper jams, or printer damage).

If you’re printing simplex pages, make sure you load the media printing side
down in the multipurpose tray, but printing side up in the other trays. Often,
an arrow on the media package label indicates the printing side of the
media. If you can’t determine which side of the media to print on, remove the
media from the tray, rotate the stack a half-turn, turn the stack over, and then
place it back in the tray.

Avoid...

Media that is folded, wrinkled, or excessively curled.

Double feeding (remove the media and fan the sheets—they may be stick-
ing together).

Fanning transparencies since this causes static.

Loading more than one type/size/weight of media in a tray at the same time.

Overfilling the media input trays.

Allowing the output tray to overfill (the face-down output tray has a
250-sheet capacity—jamming may occur if you allow media to accumulate
more than 250 sheets at a time).

Buildup of transparencies in the output tray. This causes static electricity.

Preventing Media Jams84

Automatic Jam Recovery

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The printer provides automatic jam recovery (when enabled through the
Administration/Engine/Page Recovery menu). After you remove any jammed
media, printing automatically resumes from the page the printer stopped at
when the jam occurred.

 For automatic jam recovery to work, it is necessary to leave the printer

turned on when you remove the jammed media. After the jam is
cleared, open and close the front door before printing. Printing will not
resume until you do this.

Automatic Jam Recovery

85

Understanding the Media Path

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Understanding the printer’s media path will help you locate media jams. The
media tray is located at the bottom front of the printer. The media is picked
from the tray, passed under the imaging and transfer units, passed through
the fuser, and delivered via the paper exit unit to the media exit tray, which is
the top of the printer.

Output tray

Toner cartridges

Fuser unit

Transfer unit

Imaging unit

Duplexer

Controller

High-capacity input feeder
(2x500 HCIF shown in
illustration)

= Duplexer (available on the magicolor 3300

DN or the magicolor 3300 EN with an
optional duplex kit installed)

Multipurpose tray

Upper media tray

Understanding the Media Path86

Understanding Media Jam Status Messages

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When a jam occurs, the message window on the control panel displays one
of four messages: MEDIA JAM DUPLEX, MEDIA JAM FEED, MEDIA JAM
FUSER, or MEDIA JAM REGISTRATION. Frequent jams in any area indicate
that area should be checked, repaired, or cleaned. Frequent jams may
happen if you’re using the wrong weight print media.

Message Location of Jam Access Page Reference

MEDIA JAM
DUPLEX

MEDIA JAM
FEED

MEDIA JAM
FUSER

MEDIA JAM
REGISTRATION

Duplex area Button B page 88

Multipurpose tray Multipurpose tray page 89

Tray 1 Upper media tray page 90

(Optional) Tray 2
or Tray 3

Output tray Output tray page 93

A misfeed jam may be as simple as a sheet of media not
being picked, or it may be that the media was picked but
not fed properly.

Near fuser unit Button A page 93

The registration
rollers below the
imaging unit

HCIF media tray(s) page 92

Button A page 95

MISMATCH JAM Near the transpar-

ency sensor

Understanding Media Jam Status Messages

Button A page 95

87

Clearing Media Jams

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 To avoid damage, always remove jammed media gently, without tearing it.

Any pieces of media left in the printer, whether large or small, can obstruct
the paper path and cause further jams.

 To avoid damage to rollers, always remove jammed media gently.

 Do not reload media that has jammed.

Attention

The image is not fixed on the media before the fusing process. If you
touch the printed surface, the toner may stick to your hands, so be
careful not to touch the print face when removing the jammed media.
Make sure not to spill any toner inside the printer.

Unfused toner can dirty your hands, clothes, or anything else it gets on.

If you accidentally get toner on your clothes, lightly dust them off as much as
possible. If some toner remains on your clothes, use cool, not hot water, to
rinse the toner off, provided your clothing is washable. If toner gets on your
skin, wash it off with water or a neutral detergent.

WARNING!

If you get toner in your eyes, wash it out immediately with cool water
and consult a doctor. Material Safety Data Sheets (MSDS) information
can be found at printer.konicaminolta.net/support (click on the Answer
Base).

If, after clearing the media jam, the jam message in the control panel
window persists, open and close the front cover. This should clear the
jam message.

Media Jam Duplex

1 Open the front cover (button B)

, .

B

2

1

Clearing Media Jams88

2 Remove the jammed media.

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3 Close the front cover.

Media Jam Feed

Multipurpose Tray Jams

1 Remove the jammed media from the

multipurpose tray.

2 Close the multipurpose tray.

Clearing Media Jams

89

3 Open the front cover (button A)

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, .

4 Check for media scraps inside the

printer.

2

5 Close the front cover.

6 Open the multipurpose tray and

replace its media.

1

A

Upper Media Tray Jams

1 Remove the media tray.

Clearing Media Jams90

2 Pull out the jammed media.

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Even up the front edges of the
media currently in the tray.

3 Remove any remaining media from

the printer.

4 Open the front cover (button A

, ).

5 Check for any media scraps inside

the printer.

6 Close the printer’s cover.

2

7 Reinsert the media in the tray

printing face up.

Attention

Make sure the media doesn’t exceed the media limit mark. Check to
see if the media width guides are correct.

1

8 Slide the tray(s) back into the

printer.

The media jam display is cleared.

A

Clearing Media Jams

91

HCIF Media Tray(s) Jams

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 The illustrations in this section show a 2x500 high-capacity input

feeder, but the same procedures can be used for a 1x500 high-capac­ity input feeder.

1 Remove the media tray(s) and pull out the jammed media.

2 Pull out the jammed media in the

tray(s).

3 Open the front cover (button A) , .
4 Check for any media scraps inside the

printer.

5 Close the front cover.
6 Reinsert the media in the tray.

Even up the front edges of the media
currently in the tray.

Ensure that the media is lying flat in
the tray(s).

Make sure the media doesn’t exceed
the media limit mark. Check to see if
the media width guides are correct.

2

1

A

Clearing Media Jams92