EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
magicolor 2200
User’s Guide
1800616-001B
Trademarks
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
The following are r egistered trademar ks of MINOLTA-QMS, Inc.: QMS, the MINOLTA-QMS
logo, and magi color.
Minolta is a tradema r k of Mi nolt a C o., Lt d. Oth er pr oduct name s men tione d in th is ma nua l may
also be trademarks or registered tr ademarks of their respective ow ners.
36618. All Rights Reserved. Th is document may not be co pied, in whole or part, nor
transferred to any other med ia or language , witho ut writte n permis sion of MINOLTA-QMS, Inc.
Manual Notice
MINOLTA-QMS, Inc. reserves th e right to make cha nges to this manual an d to the equipme nt
described herein without notice. Considerable effort has been made to ensure that thi s manual
is free of in accuraci es and omissions. Ho wever, MINOLTA-QMS, Inc. makes no wa rranty o f
any kind includi ng, but n ot limited t o, any imp lied warr anties o f merchan tability and fitnes s for
a particular purp ose with regard to this manual. MINOLTA-QMS, Inc. assumes no
responsibilit y for, or liabili ty for, errors co ntained i n this manual o r for i ncidenta l, spec ial, or
consequential damages arising out of the furnish ing of this manu al, or the use of this manual
in operating the equ ipment, or in co nnection with t he per formance o f the eq uipment when
so operated.
Registeri ng the Pri nte r
Mail
—Fill out and send in the registration card enclosed in your shipment.
Internet
—www.qms.com/support/prodreg (US only)
Contents
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Consumable Life Expectancies 8
Replacing Consumables 8
Replacing Toner Cartridges 9
Replacing the OPC Drum, Laser Lens Cover, and Waste Toner Pack 13
Replacing the Fuser Unit and Transfer Roller Kit 20
Replacing the Fuser Oil Roller 26
Replacing the Transfer Belt 28
Using Media....................................................................................................33
Introduction 34
Media Handling 34
Media Types 35
Loading Media 40
Media Storage 47
Maintaining the Printer .........................................................................................49
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Introduction 54
Printing a Status Page 54
Preventing Media Jams 54
Automatic Jam Recovery 55
Understanding the Media Path 56
Clearing Media Jams 57
Solving Problems with Media Jams 69
Solving Other Problems 71
Solving Problems with Printing Quality 75
Status, Error, and Service Messages 85
Additional Assistance 97
Installing Other Accessories ..................................................................................99
Introduction 100
BuzzBox 106
Antistatic Protection 109
Dual In-Line Memory Modules 109
Emulations, Fonts, and Other Software 114
Kanji Font Internal IDE Hard Disk 118
QFORM 120
Interfaces and Daughterboards 121
SCSI Interface 124
Internal IDE Hard Disk Drive 126
Media Trays 128
Printer Stand/Cabinet 129
SC-210 Convenience Copier 129
Time-of-Day Clock (Standard on Models EN and DP) 129
4
Color Printing ...................................................................................................133
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Introduction 134
Repacking the Printer ......................................................................................137
Storing the Printer 138
Relocating Your Printer 138
Repacking the Printer 139
Requirements 146
Engine and Controller Specifications 150
Print Media 155
Document Option Commands 156
Supported DOCs 156
Contents
5
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Replacing Consumables
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
1
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
The stated life expectancy of each consumable is based on printing under specific
operating conditions, such as media type, number of color planes, page size, and page
coverage (@ normal 5% coverage of letter/A4-size media). The actual life expectancy will
vary depending on these and other printing variables, including continuous or intermittent
printing, ambient temperature, and humidity. For further information about the
consumables statistics page and replacement menus, refer to the CrownBook.
Failure to follow instructions as outlined in the User’s Guide could result in voiding
your warranty.
The following messages indicate that a consumable needs to be replaced:
Item/Message DisplayThis item needs replacing by user after...Page Reference
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Toner
<COLOR>
Transfer belt
REPLACE TRANSFER BELT
plane
*A
a black-only, single-sided (simplex) print job makes one pass, and a two-color (duplex) print job
makes two passes. A single-sided color
OPC drum, since most color print jobs use all four toner colors. A two-sided color page may consist
of up to eight passes of the OPC drum, since most color print jobs use all four toner colors. Stated
consumable life is expressed at 5% in simplex letter/A4 pages. A duplex page is equivalent to two
simplex pages.
The number of sheets/faces printed shown on the startup page differs from the number of sheets/
faces printed statistics in CrownView and on the consumables statistics page (Operator Control/
Consumables/Print Statistics). The numbers on the startup page refer to number of sheets/faces
printed during the lifetime of the printer. The numbers in CrownView and on the consumables statistics page refer to the number of sheets/faces printed to date during the current consumables
tracking period (Administration/Consumables/Start Period menu).
TONER EMPTY
(also called an
image
Approximately 6,000 single-sided pages per
cartridge—black, yellow, magenta, cyan at
5% coverage of each color.
Choosing the right consumables for your magicolor 2200 printer not only increases its
reliability and performance, but also minimizes the risk of damage.
For example, only MINOLTA-QM S toner cart ridges are d esigned to meet the exact
specifications of yo ur MINOLTA-QMS pri nter , gi ving maximum performa nce, ef ficiency,
and long life.
Toner cartridges and other consumables for the magicolor 2200 are available from your
local vendor or Q-SHOP (www.q-shop.com). See the
Service & Support Guide
for the
telephone number of the MINOLTA-QMS office nea re st you for inf o rmat i on on ord eri ng.
Replacing Toner Cartridges
Characters and image s are cre ated in your laser prin ter th rough a proc ess that applies tone r
to the photosensitive (OPC) drum (which functions like photographic film). Your printer
Replacing Toner Cartridges9
uses four toner cartridges: black, yellow, magenta, and cyan. Handle the toner cartridges
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
carefully to avoid spilling toner inside the printer or on yourself.
5"
The carbon-part icle ton er is nont oxic. If you get toner on y our hands, was h them in cool
water or a neutral detergent. If you get toner on your clothes, lightly dust them off as
much as possible. If some toner remains on your clothes, use cool, not hot water, to
rinse the toner off, provided your clothing is washable.
Attention
If you get toner in your eyes, wash it out immediately and consult a doctor. Material
Safety Data Sheets (MSDS) information can be found at www.minolta-qms.com
(click on the Answer Base).
Toner Cartridge Life
A toner cartridge contains enough toner (yellow, magenta, cyan, or black) to print a
maximum of 6,000 (@ normal 5% page coverage) letter/A4-size pages.
X
When toner runs low in a cartridge,
indicates the toner color). It’s your option whether to continue printing; usually, parts of
the page print lighter.
When toner is low, it’s sometimes helpful to take the cartridge out of the printer and
redistribute the toner by gently rocking the cartridge horizontally side to side (as you do
for a new cartridge) five or six times. Then reinstall the cartridge.
TONER LOW
displays in the message window (
X
The printer, approximately 100 pages after detecting that toner in a cartridge is low,
X
displays
continues even though the out-of-toner warning appears. However, the color gradually
fades, so replace the toner cartridge as soon as possible.
TONER EMPTY
in the messag e window (
X
indicates the toner color). Printing
Replacing Toner Ca rtridges10
Toner Cartridge Handling
cd
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Attention
Do not hold a toner cartridge vertically. Do not touch the
c
toner roller surface
could lower image quality.
Keep toner cartridges:
„
In their packaging until you’re ready to install them.
„
In a cool, dry location away from sunlight (due to heat).
The maximum storage temperature is 95° F (35° C) and the maximum storage humidity is 80% without condensation.
„
Level during storage.
Do not stand or store cartridges on their ends or turn them upside down; the toner
inside the cartridges may become caked or unequally distributed.
or the protective shutter d. This
„
Away from salty air and corrosive gases such as aerosols.
„
Away from disk drives and floppy disks.
The magnets in the cartridges can damage stored data.
Toner Cartridge Replacement
1
2
Check the message display to see what toner color is out.
Open the printer’s front cover.
Attention
Be careful not to spill toner on the inside of the printer’s front cover. Toner will
fall fro m there into the upper media tray. If toner does fall onto the open cover,
immediately wipe it with a dry, lint-free soft cotton cloth or swabs.
If the toner cartridge you want to replace is the one showing, go to step 5. If not, go
to step 3.
Replacing Toner Cartridges11
3
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Press the toner cartridge carrousel button
c
and release the button dbefore turning
e
the carrousel dial
it stops.
The carrousel rotates 90° and stops.
The toner cartridge carrousel may start to
turn automatically from the weight of the
inserted toner cartridge. Make sure you
have fully turned to the next slot before trying to insert another toner cartridge.
counterclockwise until
1
2
3
4
5
5"
Continue step 3 until the color to be
replaced is visible.
Pull the release lever to eject the toner
cartridge you are going to replace.
Dispose of it properly according to your
local regulations (do not dispose of it by
burning).
6
Remove the new toner cartridge from its
shipping carton.
Replacing Toner Ca rtridges12
7
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Distribute the toner inside the cartridge.
Holding a cartridge with both hands, gently shake it
five or six times.
5"
8
9
10
Each toner cartridge has a colored end that
corresponds to a colored label inside the cartridge slots. Always install the toner
cartridge in the slot with a label of the same color.
Place the front end of the toner cartridge
installation guides into the cartridge installation rails on the cartridge carrousel.
Gently push the new cartridge into the printer.
Close the printer’s front cover.
Refilled Toner Cartridges
Attention
Refilled toner cartridges may produce variations in toner quality and reliability and
can reduce the prin t quality of your documents. Any damage t o the pri nter or q uality
problems caused by a refilled toner cartridge use will void your warranty.
Replacing the OPC Drum, Laser Lens Cover, and Waste
Toner Pack
Attention
The OPC drum is extremely sensitive to bright light and direct sunlight. Always
leave it in its protective bag until you’re ready to install it. Any exposure to light
should be avoided, or permanent damage could result. Any damage resulting from
mishandling of the OPC drum wil l void t he warra nty of th e OPC drum. Also, handle
the cartridge carefully by its sides so you don’t touch the surface (the green part) of
the drum. The drum is also extremely sensitive to hand oils and scratches, both of
which reduce print quality.
Replacing the OPC Drum, Laser Lens Cover, and Waste Toner Pack13
When the OPC drum is wor n out , t he message
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
not print until the drum kit is replaced.
REPLACE DRUM
appears. The printer will
When you replace the OPC drum cartridge after a
message displa ys in the message wi ndow, the printer automatically r eco vers. Howeve r, the
replaced waste toner pack consumables monitoring system must be reset.
The three items below are included in the OPCdrum kit. If one needs replacing, replace
all three items.
„
Waste ton er pack
„
OPC drum cartridge
„
Laser lens cover
5"
The OPC drum life is directly related to the number of rotations of the drum. Longest
drum life is achieve d with conti nuous print ing. Interm ittent pr inting with smal l job siz es
requires cleaning rotations before and after each job, and subsequently will impact
OPC life.
The steps are:
„
Removing the used waste toner pack
DRUM LOW or REPLACE DRUM
„
Removing the used OPC drum cartridge
„
Replacing the laser lens cover
„
Installing the new OPC drum cartridge
„
Installing the new waste toner pack
Removing the Used Waste Toner Pack
When the waste toner pack is nearly full, the message “
appears. Prepare to replace the entire OPC drum kit.
1
2
Turn off the printer.
Open the printer’s front cover.
Replacing the OPC Drum, Laser Lens Cover, and Waste Toner Pack14
WASTE TONER NEAR FULL
”
3
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Carefully remove the waste toner pack using
the handle.
Keep the waste toner pack upright so the
toner does not spill.
4
5
Turn the two caps labeled “A” counterclockwise and remove them.
Twist the two “A” caps c onto the two “A”
d
holes
Turn the caps clockwise to secure them.
.
2
2
1
1
1
1
2
2
Replacing the OPC Drum, Laser Lens Cover, and Waste Toner Pack15
6
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Remove waste toner pack cap labeled “B” and insert
it into hole “B.”
7
5"
8
Removing the Used OPC Drum Cartridge
1
Dispose of the used waste toner pack.
Dispose of it properly according to your local
regulations (do not dispose of it by burning).
Continue with replacing the OPC drum
cartridge.
Reinstall the new waste toner pack after replacing
the OPC drum.
With the front cover open, rotate the transfer belt unit left release lever counterclockwise to the top (12 o’clock) position.
This raises the transfer belt unit.
2
Hold the OPC drum cartridge handle and
carefully pull it out about 8 inches (20 cm).
Replacing the OPC Drum, Laser Lens Cover, and Waste Toner Pack16
3
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Support the bottom of the drum with your
hand, then carefull y pull the cart ridge toward
you and remove it.
5"
Replacing the Laser Lens Cover
1
5"
2
Dispose of it properly according to
your local r e gul ati ons .
Press on the laser lens cover lock release lever and
gently pull the laser lens cover toward you.
Dispose of it properly according to your local
regulations.
Remove the new laser lens cover from the OPC
drum kit box.
Attention
Do not touch the glass surface of the laser lens.
3
4
Place the front end of the laser lens cover into
its installation rail.
Carefully insert the laser lens cover and
check to m ake sure it is fully inserted.
Attention
If the laser lens cover is not properly installed, serious damage to the printer
could result.
Replacing the OPC Drum, Laser Lens Cover, and Waste Toner Pack17
Installing the New OPC Drum Cartridge
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
1
Remove the new OPC drum cartridge from
its shipping box.
Attention
Keep the prote ct ive shee t on the cartridge. Do not touch the protective sheet on
the photosensitive (green) surface or scratch the surface. This could lower
image qua lity.
Make sure the transfer belt left release lever is stil l set to its top position
(12 o’clock).
2
Hold the OP C drum cartridge level, place
the front end of the OPC drum cartridge
installation guide into the installation rail.
3
Carefully push th e OPC drum cartridge in.
Attention
The cartridge should slide easily into the printer. Don’t force it.
Replacing the OPC Drum, Laser Lens Cover, and Waste Toner Pack18
4
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Press on the front handle of the OPC drum cartridge with one hand and hold the front handle of
the OPC protective cover with the other hand.
5
5"
6
Peel the protective cover off (straight toward
you).
Dispose of it properly according to your local
regulations.
Turn the left release lever of the transfer belt
clockwise to its correct position (2 o’clock).
This lowers the transfer belt.
Also make sure the transfer belt right release
lever is set to its correct position (10 o’clock).
Attention
If the transfer belt left release lever is at its top position (12 o’clock), the waste
toner pack cannot be installed.
Installing the New Waste Toner Pack
1
Remove the new waste toner pack from the drum kit box.
Replacing the OPC Drum, Laser Lens Cover, and Waste Toner Pack19
2
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
3
Insert the bottom of the waste toner pack c
into its in stallation position in the printer.
Insert the top of the waste toner pack
into its installation po sition in the p rinter
until it is firmly seated.
d
2
4
5
Close the printer’s front cover.
If the waste toner pack is not correctly
installed or the transfer belt right release
lever is at its top position (12 o’clock), the
front cover cannot be closed. Turn on the
printer.
In the Operator Control/Consumables/Items Replaced/Waste Toner menu, choose
Yes to reset the consumables monitoring system.
Replacing the Fuser Unit and Transfer Roller Kit
WARNING!
The fuser unit is hot. When the top cover is opened, the fuser unit temperature
drops gradua ll y ( one hour wait time). Do not replace the fuser oil roller until you
are sure that the fuser unit has cooled down.
1
When the fuser is worn out, the message “
printer doe s not print. Replace the fu ser kit. Afte r the new fuse r kit is installed, printin g
automatically resumes.
The fuser kit includes the two items below. When replacing the fuser unit, replace the
transfer roller as well.
„
Fuser unit
„
Transfer roller unit
REPLACE FUSER UNIT
” appears and the
Replacing the Fuser Unit and Transfer Roller Kit20
Replacing the Fuser Unit
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
1
2
3
4
Turn off the printer.
Open the printer’s top cover.
Rotate the two fuser oil roller lock levers to
release the fuser oil roller.
Remove the fuser oil rol ler.
Hold it by the green handle only.
5
Place the fuser oil roller on a table or level surface.
Attention
Since the fuser oil roll er removed here is to be
installed in the new fuser unit, handle it with care.
If you set the fuser oil roller on the table do it as
shown in the illustration. Do not allow the roller
surface to contact the table or get dirty. This could
lower image quality.
Replacing the Fuser Unit and Transfer Roller Kit21
6
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Turn the release levers (front, rear) to
release the fuser unit.
7
5"
8
Holding the fuser unit handles,
lift up the unit.
Dispose of it properly according
to your local regulations.
Remove the new fuser from its
shipping box.
Replacing the Fuser Unit and Transfer Roller Kit22
9
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Carefully lower the new fuser u nit so that the two pins in the fuser unit instal lation
section go into the two installation holes in the fuser unit.
10
Press in on the fuser unit release levers cand
rotate them downward
This secures the fuser unit.
Attention
If the fuser un it r el ease l evers ar e not s et cor r ectly, the fuser oil roll er cann ot b e
installe d. Set the fuser unit release levers to the fixed position.
d
.
1
1
1
2
2
1
1
2
2
Replacing the Fuser Unit and Transfer Roller Kit23
11
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Reinstal l the fuser oil roller (removed
in step 4).
12
13
Replacing the Transfer Roller Unit
5"
1
Rotate the two oil roller levers to lock
the oil roller into place.
Close the printer’s top cover.
Check the release button to make sure the top cover is properly closed.
If there is media in the multipurpose tray, remove it. Close the multipurpose tray.
Press the right cover release button and carefully open the right cover.
Replacing the Fuser Unit and Transfer Roller Kit24
2
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Holding the two transfe r roller unit handles,
remove the transfer roller unit.
5"
3
4
5
Dispose of it properly according to your local
regulations.
Remove the new transfer roller unit from the
fuser kit box.
Attention
Do not touch the surface of the transfer
roller unit. This could lower image quality.
Place the new transfer roller unit on a
level surface.
Lift up the two transfer roller unit handles.
6
Holding the two trans fer ro ller unit ha ndles, c arefully lower it so the transfer roller unit shaft goes
into the two transfer roller unit installation
guides.
Replacing the Fuser Unit and Transfer Roller Kit25
7
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Lower the two transfer roller unit handles.
8
9
Carefully close the right cover.
Check the r el ease but ton stat us to make s ure
the cover is properly closed.
If necessary, reopen the multipurpose tray
and put the media back in.
Replacing the Fuser Oil Roller
The fuser o il roller pro vides a lubricant for the printer via an oil-impregn ated roller. This
oil is necessary for the proper functioning of the printer.
WARNING!
The fuser unit is hot. When the top cover is opened, the fuser unit temperature
drops gradually (one hour wait time). Do not replace the fuser oil roller until you
are sure that the fuser unit has cooled down.
When the fuser oil roller is worn out, the message “
and the printer does not print. Replace the fuser oil roller . After the new roller is installed,
printing automatically resumes.
5"
When you replac e the fuser oil roller after a
displays in the message window, the printer automatically recovers.
REPLACE OIL ROLLER
REPLACE OIL ROLLER
” appears
message
Replacing the Fuser Oil Roller26
1
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Turn off the printer.
2
3
5"
4
5
Open the printer’s top cover.
Rotate the two fuser oil roller lock levers to
release the fuser oil roller.
Dispose of it properly according to your local
regulations.
Remove the new fuser oil roller from its
shipping box.
Attention
If you set the new fuser oil roller on a table, do it as shown in
the illust ration. Do not allow the roller surface to cont act the
table or get dirty. This could lower image quality.
Insert the new fuser oil roller
installation guides (front, rear)
into the fus er unit installation
rail.
6
Carefully lower the roll er.
Replacing the Fuser Oil Roller27
7
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Rotate the two oil roller levers to lock the oil
roller into place.
Attention
If the two fuser oil roller release levers are
not correctly set, the top cover cannot be
closed. Set the release levers to the roller
fixed position.
8
9
Carefully close the top cover.
Check the release button to make sure the
top cover is properly closed.
Turn on the printer.
Replacing the Transfer Belt
When the transfer belt is at its end of life, the message “
appears, and the printer does not print. Replace the transfer belt. After the new transfer
belt is installed, printing automatically resumes.
1
2
3
Open the printer’s front cover.
Remove the waste toner pack.
Rotate the left transfer belt lock lever.
REPLACE TRANSFER BELT
”
Replacing the Transfer Belt28
4
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Remove the OPC drum cartridge and set it
aside.
Attention
The OPC drum is extremely sensitive to bri ght light and dire ct sunlight. Always
put it in its protective bag until yo u’re ready to reinstall it. Any exposure to
light should be avoided, or permanent damage could result.
Also, handle the cartridge carefully by its sides so you don’t touch the surface
(the green part) of the drum. The drum is also extremely sensitive to hand oils
and scratches, both of which reduce print quality.
5
Rotate the left lever to its 4 o’clock position.
Replacing the Transfer Belt29
6
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Grasp the handles of the transfer belt and remove it.
5"
7
8
Dispose of it properly according to your local regulations.
Remove the new transfer belt from its packaging and insert it into the printer.
Press on the transfer belt front handle with
one hand, take the handle of the transfer belt
fixture with your ot her ha nd, and pull the fixture straight toward you.
5"
Dispose of it properly according to your
local regulations.
Replacing the Transfer Belt30
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