EditShare 24Q, 48Q Setup And User Manual

24Q Ark Tape Library 48Q

Setup and User’s Guide

Ark Tape Library

Copyright and Disclaimer

agreement, is confidential to EditShare, and may be used or copied only in accordance with the above mentioned agreements. The information in this document is furnished for your use only and is subject to change without notice. EditShare assumes no responsibility or liability for any errors or inaccuracies that may appear in this document.

This document is the property of EditShare and is provided in accordance with an EditShare license agreement. Copying, modifying, or distributing this document in violation of the license agreement, United States Copyright Laws, or the Copyright Laws of any applicable foreign jurisdiction is expressly prohibited.

EditShare is a registered trademark of EditShare in the US and other countries. Universal Media File is a trademark of EditShare in the US and other countries.

Windows is a registered trademark of Microsoft Corporation. All other brand and product names are trademarks or registered trademarks of their respective companies and are hereby acknowledged.

To the best of our knowledge, the information in this document is accurate; however, EditShare assumes no responsibility or liability for the accuracy or completeness of this information. Mention of trade names or commercial products does not constitute endorsement by EditShare except where explicitly stated.

EditShare  3 Brook Street  Watertown, MA 02472  USA

Tel: 617-782-0479 Fax: Email: sales@editshare.com

http://www.editshare.com

February 25, 2018

617-782-1071

2 TP-00347-01

Warnings and Cautions

Warning - High Voltage

Mains voltages are present in this product. Risk of Electric Shock.

• Do not remove covers (top, bottom or rear).

• Refer servicing to qualified service personnel.

No user-serviceable parts are inside.

Warning - Product Weight

Risk of personal injury. Before lifting a module:

• Observe local health and safety requirements a handling.

• When moving the unit, remove all tape to reduce the weight.

• When moving the unit, remove all tape drives to reduce the weight.

• Obtain adequate assistance to lift and stabilize the module during installation or removal.

When placing a module into or removing the

• Extend the rack's levelling jacks to the floor.

•

Ensure that the full weight of the rack rests on the levelling jacks.

• Install stabilizing feet on the rack.

• Extend only one rack component at a time.

nd guidelines for manual material

module from a rack:

Caution - Static Sensitive Devices

Risk of damage to devices:

• A discharge of static electricity damages static-sensitive devices

• Proper packaging and grounding techniques are necessary precautions to prevent damage.

or micro circuitry.

Caution - Working Environment

Risk of damage to devices:

• Ventilation - Place the product in a location that does not interfere with proper ventilation.

• Heat - Place the product in a location away from heat sources.

• Power sources - Connect the product to a power source only of the type directed in the operating instructions or as marked on the product.

• Power cord protection - Place the AC line cord so that it is not possible to be walked on or pinched by items placed upon or against it.

• Object and liquid entry - Make sure that objects do not fall onto and that liquids are not spilled into the product's enclosure.

TP-00347-01 3

Warranty

The customer should only perform the service and repair actions on the tape library components listed in this document. Any other actions needed should only be performed by an authorized service center.

Warranty

The warranty for the tape library shall not apply to failures of

• The tape library is repaired or modified by anyone other than the manufacturer's personnel or app

roved agent.

• The tape library is physically abused or used operating instructions or product specification defined by the manufacturer.

• The tape library fails because of accident, misuse, abuse, neglect, mishandling alteration, faulty installation, modification, or service by anyone other than the factory service center or its approved agent.

• The tape library is repaired by an contrary to the maintenance or installation instructions supplied by the manufacturer.

• The manufacturer's serial number

• The tape library is damaged because of improper packaging on return.

Warranty will become immediately void in

yone, including an approved agent, in a manner that is

tag is removed.

in a manner that is inconsistent with the

the event of unauthorized repairs or modifications.

any unit when:

, misapplication,

4 TP-00347-01

WARNINGS AND CAUTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

CHAPTER 1: INTRODUCTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Hardware Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Supported Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Tape Drive Back Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Library Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Additional Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . 11

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. . . . . . . 13

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. . . 15

. . . . . . . 15

. . . . . . . 16

. . . . . . . . . . . . 16

CHAPTER 2: INSTALLATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Location Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Serial Attached SCSI (SAS) Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Fibre Channel Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Unpacking the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Identifying Product Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Removing the Shipping Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Installing the Library. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Rack-Mounting the Library. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Installing Tape Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Installing the Library Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Power Supply Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . 20

. . . . . . . . . . . . 22

. . . . . . . . . . . . 23

. . 18

. . . 20

. . . . . . . 22

. . . . . . . 23

. . 23

. . . . . . . 24

. . 25

. . . . . . . 25

. . 26

TP-00347-01 5

Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Power Cord Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Connecting Fibre Channel Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Connecting SAS Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Connecting an Ethernet Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Connecting a USB device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 27

. 28

CHAPTER 3: CARTRIDGES AND MAGAZINES . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Use and Care of Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Supported Cartridge Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Labeling Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Write Protecting Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Read/Write Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Slot Usage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . 32

. . . . . . . 30

. . 31

. . . . . . . 32

CHAPTER 4: OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Powering the Library Up or Down. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Operator Control Panel (OCP). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Operating Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

OCP Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Power-Up Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Input Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Power-Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Menu Flow Charts (OCP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Remote Management Unit (RMU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Operation Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

RMU Screen Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Identity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Move Media within the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Determining Current Media Inventory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Releasing and Replacing Magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cleaning Tape Drive(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cartridge Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . 44

. . . . . . . . . . . . . . . . 61

. . . . . . . 33

. . 33

. . . . . . . 34

. . 34

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. . . . . . . 35

. . . . . . . 36

. 36

. . 44

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. . 45

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. . . . . . . . . . . . 49

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. . . 65

. . 65

6 TP-00347-01

Partitioning the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

24Q Tape Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

48Q Tape Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . 67

. . . . . . . . . . . . 69

CHAPTER 5: SERVICING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Storing and Shipping Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Removing a Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Replacing a Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Library Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Removing a Library Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Replacing a Library Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Power Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Removing a Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Replacing a Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Servicing a Magazine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Base Chassis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Preparing to Remove the Base Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Removing the Base Chassis from the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Packaging the Unit for Transportation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

24Q Ark Tape Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

48Q Ark Tape Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . 72

. . . . . . . . . . . . 73

. . . . . . . . . . . . 74

. . . . . . . . . . . . . . . . 75

. . 71

. . 72

. . . 72

. . . . . . . 75

. . 76 . . 77 . . 78

CHAPTER 6: TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Installation Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Backup Application Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Device Driver Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Troubleshooting Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Errors Displayed on Operator Control Panel (OCP) . . . .

Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

<Media Attention> LED issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Tape Cartridge Movement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Removing Tape Cartridges from Tape Library. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Emergency Release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Upgrading the Library Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . 81

. . . . . . . 79

. . . 80

. . . . . . . 80

. . 80

. . . . . . . . . . . 81

. . . . . . . . . . . 82

. . . . . . . . . . . 84

. . 85

TP-00347-01 7

Service Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

System Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Slot-to-Slot Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Library Verify Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Error Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Error Message Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

OCP Error Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

RMU Error Reporting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Main Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Sub Error Codes Related to Media Changer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Sub Error Codes Related to Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

. . . . . . . . . . . . . . . . 87

. . . . . . . 86

. . . . . . . 87

. . . 87

. . 88 . . 88

. . . . . . 89

CHAPTER 7: SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Physical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Maximum Storage Capacity and Data Transfer Rate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

. . . . . . 104

CHAPTER 8: REGULATORY INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Recycling and Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Device Standards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

CE Mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

ETL Mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

GS Mark. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

FCC (United States) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Canadian Verification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . 108

. . . . . . . . . . . . . . . . 108

. . . . . . . . . . . 109

. . . . . . . . . . 109

8 TP-00347-01

Chapter 1: Introduction

24Q

48Q

This document provides information to install, operate, upgrade, service and troubleshoot the EditShare 24Q and 48Q Ark Tape Libraries. The instructions are intended for trained system administrators and trained users who need physical and functional knowledge of these

products.

This document uses the reference 24Q/48Q to refer to either the 24Q or the 48Q Tape Library.

See the following sections:

• "General Information" on page 10

• "Hardware Configuration" on page 11

• "Supported Tape Drives" on page 11

• "Controls and Indicators" on page 12

• "Library Controller" on page 15

• "Technical Support" on page 16

TP-00347-01 9

General Information

The EditShare 24Q and 48Q Ark Tape Libraries are similar, physically and functionally. The 24Q Ark Tape Library has the capacity to hold up to 24 LTO tape cartridges and up to two half-height LTO tape drives in its 2U chassis. The 48Q Ark Tape Library can hold 48 LTO tape cartridges and up to four half-height LTO tape drives in its 4U chassis.

Chapter 1: Introduction

The Editshare 24Q/48Q Ark Tape Libraries are compa simple, unattended data backup. When paired with the Editshare Ark Tape Archive application, users can take full advantage of the many features of these libraries.

Major characteristics of the EditShare 24

• Platform - support for either one to in a 24Q Tape Library, and one to four drives in a 48Q Ark Tape Library.

• Connectivity - Fibre Channel (FC) and/or Serial Attached SCS tape drives

• Expandability - additional half-height tape unused drive slot locations.

• Technology upgrade - tape drive t LTO-6, etc.)

• Service friendly design - easy access to magazines, supply for field replacement

• Maximum up time - through advanced error handling and recovery capability

The 24Q/48Q Ark Tape Libraries include the

• USB interface to enable service customized features (storage on demand) implementation

• The library can be operated via the front operator control panel (OCP), over the network or the Internet via connection from the EditShare Ark Tape application

the integral remote management unit (RMU), or via the storage interface

Q/48Q Ark Tape Libraries include:

two half-height LTO-5, LTO-6, LTO-7 or LTO-8 tape drives

echnologies can be upgraded in the field (i.e. LTO-5 to

following features:

ability features (library and drive firmware upgrades) and/or

ct, economical, high-capacity solutions for

I (SAS) depending upon installed

drives may be field-installed in a library that has

tape drives, library controller and power

• Supports industry standard manageme

• The 24Q has one mailslot for import/export of cartridges during library operation while the 48Q has three

• Media changer with barcode reader

•Rack-mounted

mailslots

nt protocols such as SNMP

10 TP-00347-01

Hardware Configuration

The 24Q and 48Q Ark Tape Libraries have the following configurations:

Height: 2U 4U

Number of magazines: 2 (12 slots each) 4 (12 slots each)

Number of mailslots: 1 3

Number of tape slots: 24 (less mailslots) 48 (less mailslots)

Tape Drives: 1 or 2 half-height drives 1 to 4 half-height drives

Power supply: 1 1

Library controller: 1 1

24Q Tape Library 48Q Tape Library

Supported Tape Drives

EditShare 24Q/4Q Ark Tape Libraries were developed to integrate industry-standard IBM LTO Ultrium tape drives.

Mixed drive generations

The tape drives that have been implemented and qualified f Libraries are as follows:

• LTO-5 Half-Height FC

• LTO-5 Half-Height SAS

• LTO-6 Half-Height FC

• LTO-6 Half-Height SAS

• LTO-7 Half-Height FC

• LTO-7 Half-Height SAS

• LTO-8 Half-Height FC

• LTO-8 Half-Height SAS

and mixed interfaces are supported.

or use in EditShare 24Q/4Q Ark Tape

TP-00347-01 11

Controls and Indicators

Front Panel

Chapter 1: Introduction

1. Air vents

2. Power button: Pressing the button will initiate a controlled power down of the library (soft pow

er down)

3. LED <READY> (green): is illuminated during power on changer activity.

4. LED <CLEAN> (amber): is illuminated when the tape drive has determined that a cleaning tape sh cleaning is not necessary.

5. LED <ATTENTION> (amber): is illuminated when th requires attention by the operator.

6. LED <ERROR> (amber): is illuminated wh occurs. A corresponding error message is shown on the LCD screen.

7. <UP> button [▲]: is used to na

<CANCEL> button [

9. <DOWN> button [►]: is used t

10. <ENTER> button [ ]: is used to enter to a sub menu or execute an action. 11 Operator control panel (OCP) consisting of a 128

and status information, menu items or error messages relevant to the operational mode. 12 Right magazine(s) 13 Left magazine with mailslot(s)

ould be used. Cleaning is only necessary when the library directs to do so. Additional

en an unrecoverable tape drive or library error

vigate backward through menu items.

X]: is used to cancel a user action and return to the last menu item.

o navigate forward through menu items.

; blinking during tape or library media

e library has detected a condition that

64 pixel screen. The OCP displays actions

12 TP-00347-01

Controls and Indicators

Rear Panel

The rear panels of both tape libraries provide access to the drive interface connectors (either SAS or Fibre Channel), the power connector, Ethernet, serial and USB ports and the magazine release holes.

The power supply is on the left side, tape drives are in the middle and the library controller is on

libraries.

the right side of

these

1. Power supply (lower left) A Storage location for shipping lock.

2. Tape drive(s) B USB port (firmware upgrades, key storage)

3. Pull-out tab containing the product inf

rmation

(Serial Number/Model/Customer)

4. Library controller

TP-00347-01 13

Power Supplies

1. Fan Vent

2. Power connector (110-220 V AC

1. Fan Vent

2. Power connector (110-220 V AC 

3. LED (blue) - AC power 

4. LED (amber) -Fan Failure 

5. LED (green) - Power

24Q Library

Chapter 1: Introduction

48Q Library

14 TP-00347-01

Controls and Indicators

Tape Drive Back Panels

For best performance, use the appropriate HBA for your tape drive. A lower throughput HBA might result in performance degradation when backing up high higher throughput tape drive.

In a SAN installation, all switches between the host and the library must be of the appropriate type. A lower throughput switch degradation. Configure zoning so only the backup servers may access the library.

IBM LTO-5/6/7/8 HH SAS

ly compressible data to a

in the path may result in performance

FC Half-Height Drive

Library Controller

TP-00347-01 15

Additional Documentation

STEPS

Additional information regarding your EditShare tape library may be found in the following documents:

• EditShare Ark Setup and User’s Guide

Chapter 1: Introduction

• EditShare Storage

• EditShare

These documents are in PDF format and you can access them follows:

1. Open your web browser and navigate to the web address for your EditShare server, for example,

2. On the page that displays, under ‘EditShare Documentation’, click on Manuals.

3. A page opens that displays the available user documentation for your system. Click on the link corresponding to the document you wish to read.

These documents are also included on the Support USB stick included with the server. If you cannot find or access your manuals, please contact EditShare Technical Support.

Technical Support

/ Ark Installation Guide and ReadMe

Editor’s Guide

Storage Administrator’s Guide

from the server’s status web page as

http://192.168.0.27

For questions not addressed in our documentation, contact EditShare Technical Support. Have the exact version number of your EditShare implementation, workstation operating system, and editing software ready.

EditShare strongly recommends that you purchase

Please contact EditShare Technical Support at the following URL:

http://www.editshare.com/support

Information about new features and bug fixes are server’s version, the EditShare update web site (http://updates.editshare.com/) or your server’s Status Page.

a support agreement for your system.

available in the EditShare ReadMe for your

16 TP-00347-01

Chapter 2: Installation

Always observe the Safety Warnings and Cautions described on page 3. 



This section provides instruction following sections:

• "Preparation" on page 18

• "Serial Attached SCSI (SAS

• "Fibre Channel Requirements" on page 19

• "Unpacking" on page 20

• "Installing the Library" on page 22

• "Installing Tape Drives" on page 23

• "Installing the Library Co

• "Power Supply Installation" on page 25

• "Cable Connections" on page 26

s for installing the 24Q and 48Q Ark Tape Libraries. See the

) Requirements" on page 18

ntr

oller" on page 24

TP-00347-01 17

Preparation

Location Requirements

The 24Q and 48Q Ark Tape Libraries require the following environmental conditions:

Criteria Definition

Rack requirements Standard 19-inch rack with vertical space of 2U available for the Q24 or

Room temperature 10-35°C (50-95°F)

Power source AC power voltage: 100-127 VAC; 200-240 VAC

Air quality Place the library in an area with minimal sources of particulate

Chapter 2: Installation

vert

ical space of 4U available for the Q48.

Line frequency: 50-60 Hz

Place the library near to an AC outlet.

The AC power cord is the library's main AC disconnect device and must be

easily ac

contamina

cessible at all times.

tion.

Avoid areas near frequently used doors and walkways, stacks of sup

plies that collect dust, printers, and smoke-filled rooms.

Excessive dust and debris can damage tapes and tape drives.

Humidity 20-80% relative humidity non-condensing

Clearance Back: Minimum of 15.4 cm (6 inches)

Front: Minimum of 30.8 cm (12 inches) - for mailslot

Minimum of 60 cm to remove magazines (24 in)

Sides: Minimum of 5.08 cm (2 in)

For further information, see "Chapter 7: Specifications" on page 103.

Serial Attached SCSI (SAS) Requirements

High quality SAS cables rated at the transfer rate of the SAS drives are required. Always verify that the SAS cable you are using is rated for the data transfer of the interface of your components. SAS cables described as "equalized" may not support 6 Gb/s data rates and should not be used with LT0-5 or later generation tape drives without first verifying that they are suitable for 6Gb/s data rates. 

speed

The library has a mini-SAS connector on each SAS tape drive. Mini-SAS connectors are



keyed.

Serial Attached SCSI (SAS) is a computer bus technology mainly used to transfer data to and from storage devices, including disk drives and tape drives. SAS is designed to transfer data at up to 6 gigabits per second.

18 TP-00347-01

Preparation

SAS uses serial connections, with a direct connection between the host server and each of the storage devices. This eliminates the need to configure SCSI buses and assign SCSI IDs, as was required for parallel SCSI devices.

The companion Ark Tape server purchased from Editshare will be configured with a compatible SAS Host Bus Adapter (H

Supported speeds by drive generation are shown in the following table:

LTO G en er a ti on Supported Speeds

LTO - 5 1.5 Gb/s, 3Gb/s, 6Gb/s

LTO - 6 1.5 Gb/s, 3Gb/s, 6Gb/s

LTO - 7 1.5 Gb/s, 3Gb/s, 6Gb/s

LTO - 8 1.5 Gb/s, 3Gb/s, 6Gb/s

BA). Refer to the Ark Setup and User Guide for more information.

A SAS tape drive is identified by a un Wide Identifier (WWID). The library assigns the WWID to the drive bay. When a tape drive is replaced, the WWID is re-assigned to the new tape drive.

The operating system tracks the WWID for the tape drive on each HBA channel. Each of the drive

ectors on the fan-out cable is associated with an HBA channel. Once a tape drive has been

conn plugged in, it should remain on the same channel to retain the association between the HBA channel and WWID.

Fibre Channel Requirements

For best performance, use the appropriate HBA for your tape drive. A lower throughput HBA might result in performance degradation to a higher throughput tape drive.

In a SAN installation, all switches between the host and the library appropriate type. A lower throughput switch in the path may result in performance degradation. Configure zoning so only the backup servers may access the library.

The Fibre Channel tape drive can be connected directly to the server with a host bus adapter (HBA).

The installation requires one Fibre Channel cable for ea LC-style connector. Some drives will have two FC ports, but only one cable connection is needed per drive. The cable can be connected to either drive FC port.

identifier called a World Wide Name (WWN) or World

ique

when backing up highly compressible data

must be of the

ch tape drive. The tape drives all utilize an



The companion Ark Tape server purc Host Bus Adapter (HBA). Refer to the Ark Setup and User Guide for more information.

Supported speeds by drive generation are listed in the following table:

LTO G en er a ti on Supported Speeds

LTO - 5 2 Gb/s, 4 Gb/s, 8 Gb/s

LTO - 6 2 Gb/s, 4 Gb/s, 8 Gb/s

LTO - 7 2 Gb/s, 4 Gb/s, 8 Gb/s

LTO - 8 2 Gb/s, 4 Gb/s, 8 Gb/s

TP-00347-01 19

hased from Editshare will be configured with a compatible FC

Unpacking

STEPS

Unpacking the Library

Chapter 2: Installation

If the temperature in the room where the library is to be installed varies by 15°C (30°F) or more from the room where the libra acclimatize to the surrounding environment for at least 12 hours before unpacking it from the shipping container.

ry was stored, allow the library to

Do not place the library on either the end or sides as this

Before unpacking the library, clear a work surface on the library is to be installed in a rack, select an open rack location allowing easy access to the host server and an easily accessible power outlet.

1. Before opening and removing the tape library from the box, inspect the container for shipping damage. If you notice any damage, report it to the shipping company immediately.

2. Open the box.

3. Carefully remove the shipping materials from the top of

4. Remove the accessory package and set a

5. Remove the two rack rails and set a

6. Lift the library out of the carton and remove the bag from the loader. Save the packaging materials for future use.

Identifying Product Components

Confirm that you received the following:

may damage the unit.

which to place the unpacked components. If

the library.

side (if included).

1) 24Q/48Q Ark Tape Library, including:

• 1 x Power Supply,

• 1 or more half-height T

• 1 x Library controller

• 2 x Tape magazines for the 24Q - or:

4 x Tape magazines for the 48Q

2) Rack mount kit comprising:

• 2 x Rack Mount Rails

• 1 x Bag of eight M6 screws for the rack m

column)

• 1 x Bag of eight M6 screws for rack mounting

column)

3) Power cord

4) Library documentation

Optional components, depending on the purchased configuration:

• Cables - Fibre Channel or

20 TP-00347-01

SAS cables

pe drives (as ordered)

unting (9.5 mm square holes in the rack

(6.85 mm round holes in the rack

Unpacking

STEPS

24Q

48Q

Removing the Shipping Lock

The Shipping Lock, which prevents the media changer transport mechanism from moving during shipment, must be removed before the library is powered on. 

To remove and store the shipping lock:

1. Remove the yellow label that is securing the shipping lock on the top of the

library.

2. Remove the shipping lock.

3. Store the shipping lock in the slot provide

library is to be returned or transported to a new location at some future time.

4. Replace the yellow label on the top of the library.

TP-00347-01 21

d on the rear panel - The Lock is required if the

Installing the Library

STEPS

Tools Required

The following tools are required to install the library:

•No. 3 Phillips screwdriver

• T10 Torx screwdriver

Rack-Mounting the Library

To rack mount the library:

1. Determine the location in which the library rack is to be installed.

2. Use a pencil to mark the location on each vertical rail in the rack.

Chapter 2: Installation

3. In the rack mount kit are two sets of eight M6 sc choose the appropriate type of M6 screws.

4. Secure one rail to each side of the rack in your chosen rack location with a #3 Phillips screwdriver. I

nsure the rails are mounted level and at the same rack height on each

rews. Determine the type of rack then

side.

5. Secure both the front and back of each

22 TP-00347-01

rack rail to the rack.

Installing Tape Drives

STEPS

6. Slide the library onto the rack rails.

7. Secure the library to the rack using a No 3 Phillips screwdriver placed through the small holes in the mounting bracket to tighten the M5 screw(s) on each side of the library.

Installing Tape Drives

Tape drives are installed from the rear of the library. If the library does not already have a tape drive installed, install it now. If the library already has one tape drive installed, additional tape drives may be added now or after installation of the library is complete.

Tools Required

The following tool is required:

•No 2 Phillips screwdriver

Installation Procedure

To install tape drives:

1. The 24Q has space for two half-height tape drives, and the 48Q has space for four half-height tape drives. Always install the first tape drive in the bottom of the drive bay. A drive bay cover must be installed over any empty drive positions.

2. If a drive cover is present, loosen the screws and remove the cover to install one half-height tape drive.

3. When installing the bottom drive, slightly pull out the tab of the product ID label so it does not interfere with the inse

rtion or removal of the

tape drive.

4. Before installing the drive, inspect th intact, free of any foreign objects, and have no cracks, or deformed or bent contacts.

TP-00347-01 23

e connectors on it. Ensure that the connectors are

Chapter 2: Installation

5. Insert the tape drive into the drive bay, and align the connectors on the library while supporting the

drive.

6. Push the tape drive into the drive bay until the tape library. If extended, push the tab for the product ID label back into the library.

7. Tighten the blue captive screws with your fingers to secure the tape drive to the library.

Installing the Library Controller

The library controller is installed from the rear of the library. If the library does not already have a library controller installed, install it now.

Tools Required

The following tool is required:

•No 2 Phillips screwdriver

drive seats itself against the back of the

24 TP-00347-01

Power Supply Installation

STEPS

Installation Procedure

To install tape drives:

1. Locate the vacant library controller bay on the lower right side of the rear panel.

2. If present, loosen the screws and remove the library controller bay cover.

3. Before installing the library controller, inspect its connectors. Ensure that the connectors are intact,

free of any foreign objects, and have no cracks or deformed or bent contacts.

4. Insert the library controller on the alignment rails and push it into the against the back of the

5. Tighten the blue captive screws with your fingers to secure the library controller.

Power Supply Installation

The power supply is installed from the rear of the library. If the library does not have a power supply installed, install it in the left power supply bay now.

bay until it seats itself

library.

Tools Required

The following tool is required:

•No 2 Phillips screwdriver

TP-00347-01 25

Installation Procedure

STEPS

To install a power supply:

1. Locate the power supply bay on the lower left side of the rear panel of the library.

2. If present, loosen the screws and remove the power supply bay cover.

3. Before installing the power supply, inspect its connectors. Ensure that the connectors are intact,

Chapter 2: Installation

free of any foreign objects, and have no cracks or deformed or bent contacts.

4. Insert the power supply on the alignment rails and push it into the against the back of the

5. Tighten the blue captive screws with your fingers to secure the power supply to the library.

Cable Connections

bay until it seats itself

library.

Power Cord Connections

Mains voltages are present on this equipment. Before connecting a power cord to the library:

Ensure that the power cord meets safety standards for equipment is installed.

Use cable rated at 13A to avoid overheating the cord.

Always observe the Safety Warnings and

To connect the powe

26 TP-00347-01

r cord to the library:

Cautions described on page 3. 

the country where the

Cable Connections

STEPS

1. Plug the female connector of the power cord into the power connector (AC connector) on the rear panel of the power supply.

• For 24Q power supplies, refer to the diagram "24Q Library" on page 14.

• For 48Q power supplies, refer to the diagram "48Q Library" on page 14.

2. Plug the male connector into an appropriate electrical socket.

Connecting Fibre Channel Cables

To connect the fibre channels:

1. Remove the FC port caps if necessary. Attach one end of the FC cable to port A on the tape drive.

2. Attach the other end of the FC cable to the HBA installed in your EditShare Ark Tape server. Refer to the EditShare Ark Setup and User’s Guide for additional information.

Connecting SAS Cables

SAS signal rates require clean connections between the HBA and tape drive. Do not use adapters or converters between the HB maximum SAS cable length of six meters.

To connect the SAS cables:

1. Attach the HBA end of the SAS cable into the connector on the HBA. If you are using a SAS fanout the HBA.

A and the tape drive. For reliable operation, use a



/ Hydra cable, the end of the cable with only one connector should be plugged into

TP-00347-01 27

2. Connect the drive end of the cable:

Chapter 2: Installation

• If you are using a cable with a single connector on each end, attach the

connector on the

• If you are using a SAS fanout/Hydra cable, attach one mini-SAS connector into the

nnector on each tape drive. Coil and secure any unused fanout cables to the rack to

co minimize stress on the cables and connectors.

Connecting an Ethernet Cable

The connection to the Ethernet network is via an industry standard RJ45 copper interface on the rear panel of the library. The Ethernet connection is used to access the library RMU over a network.

To connect the library to the Ethernet network, the library. When the plug is in the correct position, a click should be heard.

other end into the

tape drive.

insert the Ethernet cable into the Ethernet port of

Connecting a USB device

The USB port is on the rear of the library. It can be used for firmware upgrades/skin file updates initiated via the Operator Control Panel (OCP).

28 TP-00347-01

Chapter 3: Cartridges and Magazines

This chapter explains which media to use with your library, and how to label and write-protect your tape cartridges. Careful labeling and handling of the tape cartridges prolongs the life of tape cartridges and the library.

See the following sections:

• "Use and Care of Tape Cartridges" on page 29

• "Supported Cartridge Types" on page 30

• "Labeling Tape Cartridges" on page 30

• "Write Protecting Tape Cartridges" on page 31

• "Read/Write Compatibility" on page 32

• "Magazines" on page 32

Use and Care of Tape Cartridges

DO NOT degauss LTO data cartridges. These data cartridges are prerecorded with a magnetic servo signal. This sign tape drive. Keep magnetically charged objects away from the cartridge.

al is required to use the cartridge with the LTO

Do not place data cartridges near sources of electro magnetic fields such as computer monitors, electric motors, speakers, or X-ray equipment. Exposure to electromagnetic energy or magnetic fields can destroy data and the embedded servo code written on the media by the cartridge manufacturer, which can render the cartridge unusable.

Clean drives with Ultrium Universal cl

To ensure the longest possible life for your data cartridges, follow these guidelines:

• Use only the data cartridges designated for your device.

• Clean the tape drive when the Clean drive LED is illuminated.

Do not drop a cartridge. Excessive shock can damage the internal contents of the cartridge or the cartridge case itself

Do not expose data cartridges to direct sunlight portable heaters and heating ducts.

The operating temperature range for data cartridges is temperature range is +40°C to 60°C in a dust-free environment in which relative humidity is always between 20% and 80% (non-condensing).

If the data cartridge has been exposed to temperatur ranges, stabilize the cartridge at room temperature for the same length of time it was exposed to extreme temperatures or 24 hours, whichever is less.

eaning cartridges only. 

, making the cartridge unusable.

magnetic energy or strong

or sources of heat, including

10 to 35º C. The storage

es outside the specified

Place identification labels only

TP-00347-01 29

in the designated area on the cartridge. 

Supported Cartridge Types

Use the Ultrium data and cleaning tape cartridges designed for the tape drive formats present in your library.

Tape Drive Cartridge Type

LTO - 5 LTO -5 U ltr i um D ata C art rid g e

LTO - 6 LTO -6 U ltr i um D ata C art rid g e

LTO - 7 LTO -7 U ltr i um D ata C art rid g e

LTO - 8 LTO-8 and LTO-7 Type M Ultrium Data Cartridge

- Ultrium Universal Cleaning Cartridge

Chapter 3: Cartridges and Magazines

Labeling Tape Cartridges

Neither the EditShare Ark Tape application nor the tape library support unlabeled media. Make sure every cartridge has a barcode label in place.

Misusing and misunderstanding bar code technology can result in backup and failures. Use only high quality labels. Self-printed labels are not recommended as they are often a source of barcode reading issues.

The device contains a bar code reader that reads the tape labels and stores the inventory data in memory. The device then provides the inventory information to the host application, OCP, and RMI. LTO tape cartridges must have barcode labels in order for the EditShare Ark Tape application to work as designed.

A proper bar code label includes the media ID in the last two characters of the bar code. The library will not load an incompatible cartridge, based on the example, the library will not load a cartridge labeled as LTO-3 into an LTO-6 tape drive. This saves the time needed to load the cartridge and have the tape drive reject it.

EditShare Ark Tape keeps track of the

• Date of format or initialization

• Media pool to which the tape belongs

•

Data residing on the tape

restore



barcode media ID, into a tape drive. For

following information via the associated bar code:

•Age of the backup

• Errors encountered while using

30 TP-00347-01

the tape (to determi

ne if the tape is faulty)

+ 82 hidden pages

EditShare 24Q, 48Q Setup And User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Copyright and Disclaimer

Warnings and Cautions

Warranty

Contents

Chapter 1: Introduction

General Information

Hardware Configuration

Supported Tape Drives

Controls and Indicators

Front Panel

Rear Panel

Power Supplies

24Q Library

48Q Library

Tape Drive Back Panels

IBM LTO-5/6/7/8 HH SAS

FC Half-Height Drive

Library Controller

Additional Documentation

Technical Support

Chapter 2: Installation

Preparation

Location Requirements

Serial Attached SCSI (SAS) Requirements

Fibre Channel Requirements

Unpacking

Unpacking the Library

Identifying Product Components

Removing the Shipping Lock

Installing the Library

Tools Required

Rack-Mounting the Library

Installing Tape Drives

Tools Required

Installation Procedure

Installing the Library Controller

Tools Required

Power Supply Installation

Installation Procedure

Tools Required

Installation Procedure

Cable Connections

Power Cord Connections

Connecting Fibre Channel Cables

Connecting SAS Cables

Connecting an Ethernet Cable

Connecting a USB device

Chapter 3: Cartridges and Magazines

Use and Care of Tape Cartridges

Supported Cartridge Types

Labeling Tape Cartridges