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Office 1-2-3 Master Unit
User Manual
250 pgs11.61 Mb0

Edimax Office 1-2-3 Master Unit User Manual

Office 1-2-3 Master Unit
User Manual
11-2020 / v1.2
CONTENTS
OVERVIEW ...................................................................................... 1
I Quick Summary & Reminder ....................................................... 2
II Product Information ................................................................... 5
III Quick Setup ................................................................................ 8
IV Further Expansion .................................................................... 21
V Hardware Installation / Deployment ........................................ 22
V-2-1 Wooden Ceiling .................................................................................... 24
V-2-2 Other Ceiling ......................................................................................... 26
V-2-3 T-Rail Mount ......................................................................................... 28
VI Replacing Master AP ................................................................ 30
VII Office 1-2-3 Interface ................................................................ 37
VII-5-1 Manage AP ..................................................................................... 43
VII-5-1-1 Edit Managed AP ......................................................................................... 46
VII-5-1-1-1 Basic Settings ....................................................................................... 46
VII-5-1-1-2 Radio Settings ...................................................................................... 48
VII-5-1-1-3 Bandsteering ....................................................................................... 49
VII-5-1-1-4 Airtime Fairness .................................................................................. 49
VII-5-1-2 Group Edit Managed AP.............................................................................. 51
VII-5-1-2-1 Basic Settings ....................................................................................... 51
VII-5-1-2-2 Radio Settings ...................................................................................... 52
VII-5-1-2-3 Bandsteering ....................................................................................... 52
VII-5-1-2-4 Airtime Fairness .................................................................................. 53
VII-5-2 Office Network ............................................................................... 54
VII-5-3 Device Network .............................................................................. 56
VII-5-4 Wireless Schedule .......................................................................... 59
VII-5-5 Guest Network ............................................................................... 61
VII-6-1 Manage User Account .................................................................... 65
VII-6-2 Generate Printed Ticket ................................................................. 67
VII-6-3 Captive Portal ................................................................................. 69
VII-6-4 SMS Service .................................................................................... 72
VII-7-1 RADIUS Authentication for Office Network under Win 7 .............. 76
VII-8-1 LAN IP Address ............................................................................... 81
VII-8-2 System Settings .............................................................................. 83
VII-8-3 Management VLAN ID .................................................................... 86
VII-8-4 Save Settings to PC ......................................................................... 86
VII-8-5 Restore Settings from PC ............................................................... 87
VII-8-6 Master AP Firmware Upgrade ....................................................... 87
VII-8-7 Slave AP Firmware Upgrade........................................................... 88
VII-8-8 Firmware Upgrade (Slave-Only Interface) ..................................... 88
VII-9-1 Add / Edit Zone .............................................................................. 90
VII-9-2 Delete Zone .................................................................................... 92
VII-9-3 Show Map ...................................................................................... 92
VIII Advanced Settings ............................................................. 106
VIII-1-1 System Information ..................................................................... 107
VIII-1-2 Devices Information ..................................................................... 107
VIII-1-3 Managed AP ................................................................................. 108
VIII-1-4 Managed AP Group ...................................................................... 110
VIII-1-5 Active Clients ............................................................................... 112
VIII-1-6 Active Users ................................................................................. 112
VIII-2-1 Menu ............................................................................................ 114
VIII-2-2 Control ......................................................................................... 117
VIII-3-1 Access Point ................................................................................. 119
VIII-3-1-1 Managed AP ..............................................................................................119
VIII-3-1-2 Managed AP Group ...................................................................................121
VIII-3-2 WLAN ........................................................................................... 124
VIII-3-2-1 Active WLAN ..............................................................................................124
VIII-3-2-2 Active WLAN Group ..................................................................................125
VIII-3-3 Clients .......................................................................................... 126
VIII-3-3-1 Active Clients .............................................................................................126
VIII-3-4 Users ............................................................................................ 127
VIII-3-4-1 Active Users ...............................................................................................127
VIII-3-4-2 Users Log ...................................................................................................127
VIII-3-5 Rogue Devices .............................................................................. 128
VIII-3-6 Information .................................................................................. 129
VIII-3-6-1 All Events/Activities ..................................................................................129
VIII-3-6-2 AP Monitoring ...........................................................................................130
VIII-3-6-3 SSID Overview ...........................................................................................132
VIII-4-1 Access Point ................................................................................. 134
VIII-4-1-1 Edit Access Point .......................................................................................135
VIII-4-1-1-1 Edit Basic Settings .............................................................................136
VIII-4-1-1-2 Edit Web Account Settings ................................................................137
VIII-4-1-1-3 Edit VLAN Settings .............................................................................138
VIII-4-1-1-4 Edit Radio Settings ............................................................................139
VIII-4-1-1-5 Edit WMM-EDCA Settings .................................................................142
VIII-4-1-1-6 Edit BandSteering Settings ................................................................142
VIII-4-1-1-7 Edit Profile Settings ...........................................................................143
VIII-4-1-1-8 Events.................................................................................................144
VIII-4-1-2 Add/Edit Access Point Group....................................................................145
VIII-4-1-2-1 Edit Basic Group Settings ..................................................................145
VIII-4-1-2-2 Edit Web Account Group Settings.....................................................146
VIII-4-1-2-3 Edit VLAN Group Settings .................................................................146
VIII-4-1-2-4 Edit Radio Group Settings .................................................................146
VIII-4-1-2-5 Edit WMM-EDCA Settings .................................................................149
VIII-4-1-2-6 Edit BandSteering Settings ................................................................149
VIII-4-1-2-7 Edit Profile Settings ...........................................................................149
VIII-4-1-2-8 Edit Group Settings............................................................................150
VIII-4-2 WLAN ........................................................................................... 151
VIII-4-2-1 Add/Edit WLAN .........................................................................................152
VIII-4-2-2 Add/Edit WLAN Group ..............................................................................155
VIII-4-3 RADIUS ......................................................................................... 156
VIII-4-3-1 Add/Edit External RADIUS Server .............................................................157
VIII-4-3-2 Add/Edit Internal RADIUS Server .............................................................158
VIII-4-3-3 Add/Edit/Import/Export RADIUS Accounts .............................................159
VIII-4-3-4 Add/Edit RADIUS Group ...........................................................................162
VIII-4-4 Access Control .............................................................................. 163
VIII-4-4-1 Add/Edit MAC Access Control ..................................................................164
VIII-4-4-2 Add/Edit/Clone MAC Access Control Group ............................................165
VIII-4-5 Guest Network ............................................................................. 166
VIII-4-5-1 Add/Edit Guest Network ..........................................................................167
VIII-4-5-2 Add/Edit Guest Network Group ...............................................................170
VIII-4-6 Users ............................................................................................ 171
VIII-4-7 Guest Portal ................................................................................. 173
VIII-4-7-1 Free Guest Portal Type ..............................................................................174
VIII-4-7-2 User Level Agreement Guest Portal Type ................................................175
VIII-4-7-3 Static Users Guest Portal Type .................................................................176
VIII-4-7-4 Dynamic Users Guest Portal Type ............................................................177
VIII-4-7-5 External Captive Portal Guest Portal Type ...............................................179
VIII-4-7-6 Editing “Login Portal” ................................................................................180
VIII-4-8 Zone Edit ...................................................................................... 182
VIII-4-9 Schedule ....................................................................................... 184
VIII-4-10 Smart Roaming ............................................................................. 185
VIII-4-11 Device Monitoring ....................................................................... 187
VIII-4-12 Firmware Upgrade ....................................................................... 188
VIII-4-13 Advanced ..................................................................................... 189
VIII-4-13-1 System Security .........................................................................................189
VIII-4-13-2 Date & Time ...............................................................................................189
VIII-4-13-3 Google Maps .............................................................................................191
VIII-4-13-4 SMS ............................................................................................................192
VIII-6-1 Operation Mode .......................................................................... 195
VIII-6-2 Network Settings ......................................................................... 197
VIII-6-2-1 System Information ..................................................................................197
VIII-6-2-2 Wireless Clients .........................................................................................200
VIII-6-2-3 Wireless Monitor ......................................................................................201
VIII-6-2-4 Log ..............................................................................................................202
VIII-6-3 Management ................................................................................ 204
VIII-6-3-1 Admin ........................................................................................................204
VIII-6-3-2 Date and Time ...........................................................................................206
VIII-6-3-3 Syslog Server Settings ...............................................................................208
VIII-6-3-4 Syslog E-mail Settings ...............................................................................209
VIII-6-3-5 I’m Here .....................................................................................................210
VIII-6-4 Advanced ..................................................................................... 211
VIII-6-4-1 LED Settings ...............................................................................................211
VIII-6-4-2 Update Firmware ......................................................................................212
VIII-6-4-3 Save/Restore Settings ...............................................................................213
VIII-6-4-4 Factory Default ..........................................................................................214
VIII-6-4-5 Reboot .......................................................................................................215
VIII-7-1 Network Connectivity .................................................................. 217
VIII-7-1-1 Ping ............................................................................................................217
VIII-7-1-2 Trace Route ...............................................................................................218
VIII-7-1-3 IP Scan........................................................................................................219
IX Appendix ................................................................................ 220
IX-1-1 Windows XP ........................................................................................ 221
IX-1-2 Windows Vista ..................................................................................................223
IX-1-3 Windows 7 .........................................................................................................225
IX-1-4 Windows 8 .........................................................................................................229
IX-1-5 Mac ....................................................................................................................233
X FAQ ........................................................................................ 235
OVERVIEW
The Edimax Office 1-2-3 is a complete and expandable Wi-Fi system designed to meet the needs of small to medium offices. With easy setup, friendly operation user interface, super-fast wireless speed, an extensive feature set and a practical, ceiling-mount design, it is ideal for modern business environments – in working areas, meeting rooms, lobby, or open spaces.
Office 1-2-3 Master includes a pre-configured Master Access Point (expandable with Office +1 AP to up to a total of 16 APs), allowing a capacity of up to 100 simultaneous users. The kit can setup multiple SSIDs (up to 32) to suit different user environments such as departmental groups or user groups. A built-in RADIUS server provides additional verification with a scalable AP array architecture, as well as a centralized management system for multiple access points. Power over Ethernet (PoE) support allows for deployment flexibility and extensive network options for company MIS departments and network administrators.
*There can be only one Office 1-2-3 master unit on the network. The additional AP should be Office +1.
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I Quick Summary & Reminder
1. You can find all supporting documents, video, and programs, we advise
you to upgrade to the latest firmware first:
http://office123.edimax.com
2. If you connect extra Office +1 APs during initial power up, please wait
10 minutes for APs to communicate with each other.
3. Download our IP Finder from the link below to search and find the
master AP for configurations.
www.edimax.com/edimax_pro/download/IPfinder
4. To setup Office 1-2-3 using a mobile device, IP Finder mobile app can
be downloaded and used. Please III-2 Initial Setup – Mobile Device below.
5. If you are unable to load IP Finder: Right-click on the IP Finder and
choose “Property”. Click Unblock on the bottom selection and click “OK”.
6. The default username and password are admin and 1234 respectively.
Changing password on the Master AP will also change the password of the Slave APs.
7. It is recommended that you use the default settings whenever possible.
Refer to later sections of this manual for more information on the settings
8. It is recommended to use import and export list for simple
management of guest and office accounts.
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9. When configuring, please check for a “Progress Circle” on the upper
right hand side of the page. Please wait until the progress circle is finished before further configurations.
10. The RADIUS function used by Office network works directly with most
OS except Windows versions older than Win 8.0. For instructions on setting up RADIUS function, please refer to 1) VII-7-1 RADIUS Authentication for Office Network under Win 7 on page 76; 2) the included A4 Sheet; or 3) download “RADIUS Authentication for Office Network” from the link:
www.edimax.com/edimax_pro/download/Office1-2-3
11. This product supports multiple devices per login account.
12. Clicking Apply during any of the configuration will reboot the AP, which
takes time, it is recommended that you use Apply only after changing all settings.
13. Should you connect to the guest network, open a browser to trigger
the login page. If no login page is shown, try entering
www.edimax.com.
14. A maximum of 128 Guest accounts and 256 Office accounts are
supported. Multiple logins (of the same account/password) are accounted as using multiple accounts.
15. The frontdesk account is for creation of guest accounts only. It cannot
make changes to other settings.
16. To connect Office 1-2-3 to your VLAN Network, Management VLAN ID
(under System Settings) must be configured to be the same as the one on your switch. All the wireless SSID and LAN can only share one VLAN ID. It is recommended to put the AP on the VLAN that can access both
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LAN and Internet network. The Guest network in Office 1-2-3 can prohibit guest accessing the Intranet network by IP filtering.
17. If you wish to add more APs to expand your office coverage, please
consult your representative and refer to the “Office +1 AP” package.
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II Product Information
1. Office 1-2-3 Master Access
Point
2. Ceiling Mount Bracket
3. T-Rail Mounting Kit & Screws
4. CD
5. Quick Installation Guide
6. Ethernet Cable
7. Power Adapter
8. Ceiling Mount Screw Template
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8 5 6 4 1 2 3
II-1 Package Contents
Product Information
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II-2 System Requirements
A
12V DC IN
12V DC port to connect the power adapter
B
LAN 1 (PoE)
LAN port with Power over Ethernet (PoE) IN
C
LAN 2
LAN port
D
Reset
Resets the device to factory default settings
A
B
C
D
- Existing cable/DSL modem & router.
- Existing PoE Switch connected to the router
- Computer with web browser for access point configuration
II-3 Hardware Overview
Product Information
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II-4 LED Status
LED Color
LED Status
Description
Blue
On
The access point is on.
Flashing Slowly
Upgrading firmware.
Flashing Quickly
Resetting to factory defaults.
Amber
On
Starting up.
Flashing
Error.
Off
Off
The access point is off.
NOTE: You may need to use a pin or similar sharp object to push the
reset button.
II-5 Reset
Product Information
If you experience problems with your access point, you can reset the device back to its factory settings. This resets all settings back to default.
1. Press and hold the reset button on the access point for at least 10
seconds then release the button.
2. Wait for the access point to restart. The access point is ready for setup
when the LED is blue.
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Quick Setup
III Quick Setup
This quick setup is a guide to setting up your Office 1-2-3 high speed Wi-Fi network. Please note that these sections can be revisited later on for further configurations, but will serve as the basics of the system.
III-1 Initial Setup – Computer
The computer initial setup is a simple step-by-step process to start up the web user interface. Please follow the steps below:
1. Connect your computer to the PoE Switch using an Ethernet cable.
2. Connect the access point to the PoE Switch using the included Ethernet
cable. Please make sure the Ethernet cable is connected to the PoE port of the access point as shown below:
If you need to, remove the cap from the underside of the access point. This creates extra space for cables to pass through.
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Quick Setup
3. Download and Install the Edimax Cloud Discovery Tool (IP Finder) on
your computer from the link below:
www.edimax.com/edimax_pro/download/IPfinder
4. Open the “EdimaxCloudDiscoveryTool”:
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Quick Setup
Unable to open IP Finder Tool
If you were unable to open the IP Finder Tool, it may be because the antivirus on your system is blocking it. To unblock, please see below:
1. Right-click on the IP Finder
tool and click “Properties”
2. Locate “Security” at the bottom of
the window. Click the Unblock button.
5. Locate your master access point by clicking “Discover” on
the IP finder.
6. Click the IP address of the master access point to go into the web user
interface.
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Quick Setup
Upon entering the webpage, you should be prompted to enter the username and password, enter them (default username: admin, password: 1234) to proceed:
The web user interface is shown below:
7. Click “Wizard” and go to the next section to go through the setup
wizard.
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Quick Setup
iOS
Android
III-2 Initial Setup – Mobile Device
The initial setup for mobile device is a simple step-by-step process to start up the mobile web user interface.
1. Connect the access point to the PoE Switch using the included Ethernet
cable. Please make sure the Ethernet cable is connected to the PoE port of the access point as shown below:
If you need to, remove the cap from the underside of the access point. This creates extra space for your cables to pass through.
2. Please scan the QR Code below to download the mobile app
“Office123”.
3. On your mobile device, connect to the device network. The device
network SSID is “device”.
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4. Open the “Office123” app.
5. Locate the Master AP and tap it.
Quick Setup
The system may prompt you to select a desired browser as shown below:
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Quick Setup
NOTE: Please remember to assign a WPA-PSK2 password to the
Device Network later to prevent others from accessing the network freely.
6. The browser will be at the login page of Office 1-2-3.
Upon entering the webpage, you should be prompted to enter the username and password, enter them (default username: admin, password: 1234) to proceed:
The web user interface is shown below:
7. Tap “Wizard” and go to the next section to go through the setup
wizard.
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Quick Setup
NOTE: In most cases, simply go through the steps below by clicking
“Next”, although adding / editing password, Wi-Fi-key, and accounts are recommended.
NOTE: The Frontdesk account is for creating guest accounts and
ticket printing only.
NOTE: You can change between master and slave modes at will by
clicking the current mode (outlined area below). It is, however, not recommended except for the recovery of master AP.
III-3 Setup Wizard
The wizard aims to help you with setting the basic settings of the Office 1-2-3 network including Office Accounts, Guest Accounts and Device Network, etc.
1. Click “Wizard” on the web interface to start the setup wizard:
2. Change the password for Administrator and Frontdesk account.
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NOTE: It is highly recommended to turn on the NTP server so the
device can remain on time even after power recycling. Choose an NTP server that is close to your country.
Date and Time Settings
Local Time
Set the system’s date and time manually using the drop down menus.
Acquire Current Time from your PC
Click to acquire time and date automatically from your PC.
Use NTP
Check to enable automatic time and date sync to an NTP server.
3. Time Settings: Set the time of your access point.
Quick Setup
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Auto Daylight Saving
Check / uncheck to enable / disable daylight saving function.
Server Name
Use the drop down menu to select a region. A server will be shown after selecting the region. Choose the region according to your location.
Update Interval
Specify how often (in hours) the access point synchronizes with the NTP server.
Time Zone
Select the time zone of your country/region. If your country/region is not listed, please select another country/region whose time zone is the same as yours.
4. Guest Network: Configure the guest network settings
Quick Setup
For more information on the settings, please refer to VII-5-5 Guest Network on page 61. Press “Next” to continue.
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Quick Setup
NOTE: It is recommended to leave the settings as it is (default
values).
NOTE: It is recommended to only change the Wi-Fi password.
5. Office Network: Configure the office network settings.
For more information on the settings, please refer to VII-5-2 Office Network on page 54. Press “Next” to continue.
6. Device Network: Configure the device network settings.
Select WPA-PSK2 for encryption field and enter a Wi-Fi Password. For more information on the settings, please refer to VII-5-3 Device Network on page 56. Press “Next” to continue.
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Quick Setup
7. Guest Accounts: Configure the guest account settings.
For more information on the settings, please refer to VII-6 Guest Accounts on page 64. Press “Next” to continue.
8. Office Accounts: Configure the Office Accounts settings.
For more information on the settings, please refer to VII-7 Office Accounts on page 74. Press “Next” to continue.
9. Click “Save & Exit” to complete the wizard.
An advice message will be shown before saving and rebooting:
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Click “OK” to continue (with message shown below):
10. Please wait a moment for the AP to reboot.
Quick Setup
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Further Expansion
IV Further Expansion
The Office 1-2-3 Master is a pre-configured and self-managed access point. Expansion is very easy with additional Office 1-2-3 Access Points (available as Office +1 AP) of up to 16 access points in total.
The Office 1-2-3 Master will manage other connected Office 1-2-3 APs where they are automatically designated as Managed APs (slaves).
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Hardware Installation / Deployment
V Hardware Installation / Deployment
If you plan to add more Office +1 APs, a quick deployment guide is shown below:
V-1 Office 1-2-3 Deployment
1. Install the Master AP in a less crowded area.
This will reduce the loading of the Master AP. Due to the fact that the Master AP being the controller of the network, having reduced loading will benefit. For example, you can install the Master AP in a corner of your office, where there will be less users attempting to connect to it.
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2. Install the slave APs in more crowded areas.
Since the APs will only be extending the Wi-Fi signals (no need to manage the network), they can be installed where connections are in greater demand. The distance between the Master AP and the Slave APs is recommended to be between 20-25 meters.
Hardware Installation / Deployment
3. Install Master/Slave AP Hardware on the POE switch.
Connect a PoE switch to the Master and Slave AP’s LAN 1 (PoE) port using an Ethernet cable.
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Hardware Installation / Deployment
A
A
B B C
C
D
D
E E F
F
V-2 Mounting
When deployment plan is sorted, please refer to the instructions below on how to mount each of your Office 1-2-3 Access Points.
V-2-1 Wooden Ceiling
Please refer to the figure below:
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