Edimax Office 1-2-3 operation manual

Office 1-2-3

User Manual

11-2017 / v1.0

CONTENTS

CONTENTS ....................................................................................... 2

OVERVIEW ...................................................................................... 8

I Quick Summary & Reminder ....................................................... 9

II Product Information ................................................................. 13

II-1 Package Contents .......................................................................... 13

II-2 System Requirements ................................................................... 14

II-3 Hardware Overview ...................................................................... 14

II-4 LED Status ..................................................................................... 15

II-5 Reset ............................................................................................. 15

III Quick Setup .............................................................................. 16

III-1 Initial Setup ................................................................................... 16

III-2 Setup Wizard ................................................................................. 20

IV Further Expansion .................................................................... 34

V Hardware Installation / Deployment ........................................ 36

V-1 Office 1-2-3 Deployment .............................................................. 36

V-2 Mounting ...................................................................................... 38

V-2-1 Wooden Ceiling .................................................................................... 38

V-2-2 Other Ceiling ......................................................................................... 40

V-2-3 T-Rail Mount ......................................................................................... 42

VI Office 1-2-3 Interface ................................................................ 44

VI-1 IP Finder ........................................................................................ 44

VI-2 Home ............................................................................................. 46

VI-3 Wizard ........................................................................................... 48

VI-4 Navigation ..................................................................................... 48

VI-5 Network Settings .......................................................................... 49

VI-5-1 Manage AP ............................................................................................ 50

VI-5-1-1 Edit Managed AP ......................................................................................... 53

VI-5-1-1-1 Basic Settings ....................................................................................... 53

VI-5-1-1-2 Radio Settings ...................................................................................... 55

VI-5-1-1-3 Bandsteering ....................................................................................... 56

VI-5-1-1-4 Airtime Fairness .................................................................................. 56

VI-5-1-2 Group Edit Managed AP.............................................................................. 58

VI-5-1-2-1 Basic Settings ....................................................................................... 58

VI-5-1-2-2 Radio Settings ...................................................................................... 59

VI-5-1-2-3 Bandsteering ....................................................................................... 59

VI-5-1-2-4 Airtime Fairness .................................................................................. 60

VI-5-2 Office Network ..................................................................................... 61

VI-5-3 Device Network .................................................................................... 63

VI-5-4 Wireless Schedule ................................................................................. 66

VI-5-5 Guest Network ...................................................................................... 68

VI-6 Guest Accounts ............................................................................. 71

VI-6-1 Manage User Account .......................................................................... 72

VI-6-2 Generate Printed Ticket ........................................................................ 74

VI-6-3 Captive Portal ....................................................................................... 76

VI-6-4 SMS Service........................................................................................... 79

VI-7 Office Accounts ............................................................................. 81

RADIUS Authentication for Office Network under Win 7 ............... 83

VI-8 System Settings ............................................................................. 86

VI-8-1 LAN IP Address ...................................................................................... 87

VI-8-2 System Settings..................................................................................... 89

VI-8-3 Management VLAN ID .......................................................................... 92

VI-8-4 Save Settings to PC ............................................................................... 92

VI-8-5 Restore Settings from PC ...................................................................... 93

VI-8-6 Master AP Firmware Upgrade .............................................................. 93

VI-8-7 Slave AP Firmware Upgrade ................................................................. 94

VI-8-8 Firmware Upgrade (Slave-Only Interface) ............................................ 94

VI-9 E-MAPs .......................................................................................... 95

VI-9-1 Add / Edit Zone ..................................................................................... 96

VI-9-2 Delete Zone........................................................................................... 98

VI-9-3 Show Map ............................................................................................. 98

VI-10 System Status .............................................................................. 104

VI-11 Advance Settings......................................................................... 110

VII Advanced Settings .................................................................. 111

VII-1 Dashboard ................................................................................... 111

VII-1-1 System Information ..................................................................... 112

VII-1-2 Devices Information ..................................................................... 112

VII-1-3 Managed AP ................................................................................. 113

VII-1-4 Managed AP Group ...................................................................... 115

VII-1-5 Active Clients ............................................................................... 117

VII-1-6 Active Users ................................................................................. 117

VII-2 Zone Plan .................................................................................... 117

VII-2-1 Menu ............................................................................................ 119

VII-2-2 Control ......................................................................................... 122

VII-3 NMS Monitor .............................................................................. 124

VII-3-1 Access Point ................................................................................. 124

VII-3-1-1 Managed AP ..............................................................................................124

VII-3-1-2 Managed AP Group ...................................................................................126

VII-3-2 WLAN ........................................................................................... 129

VII-3-2-1 Active WLAN ..............................................................................................129

VII-3-2-2 Active WLAN Group ..................................................................................130

VII-3-3 Clients .......................................................................................... 131

VII-3-3-1 Active Clients .............................................................................................131

VII-3-4 Users ............................................................................................ 132

VII-3-4-1 Active Users ...............................................................................................132

VII-3-4-2 Users Log ...................................................................................................132

VII-3-5 Rogue Devices .............................................................................. 133

VII-3-6 Information .................................................................................. 134

VII-3-6-1 All Events/Activities ..................................................................................134

VII-3-6-2 AP Monitoring ...........................................................................................135

VII-3-6-3 SSID Overview ...........................................................................................137

VII-4 NMS Settings ............................................................................... 138

VII-4-1 Access Point ................................................................................. 139

VII-4-1-1 Edit Access Point .......................................................................................140

VII-4-1-1-1 Edit Basic Settings .............................................................................141

VII-4-1-1-2 Edit Web Account Settings ................................................................142

VII-4-1-1-3 Edit VLAN Settings .............................................................................143

VII-4-1-1-4 Edit Radio Settings ............................................................................144

VII-4-1-1-5 Edit WMM-EDCA Settings .................................................................147

VII-4-1-1-6 Edit BandSteering Settings ................................................................147

VII-4-1-1-7 Edit Profile Settings ...........................................................................148

VII-4-1-1-8 Events.................................................................................................149

VII-4-1-2 Add/Edit Access Point Group....................................................................150

VII-4-1-2-1 Edit Basic Group Settings ..................................................................150

VII-4-1-2-2 Edit Web Account Group Settings.....................................................151

VII-4-1-2-3 Edit VLAN Group Settings .................................................................151

VII-4-1-2-4 Edit Radio Group Settings .................................................................151

VII-4-1-2-5 Edit WMM-EDCA Settings .................................................................154

VII-4-1-2-6 Edit BandSteering Settings ................................................................154

VII-4-1-2-7 Edit Profile Settings ...........................................................................154

VII-4-1-2-8 Edit Group Settings............................................................................155

VII-4-2 WLAN ........................................................................................... 156

VII-4-2-1 Add/Edit WLAN .........................................................................................157

VII-4-2-2 Add/Edit WLAN Group ..............................................................................160

VII-4-3 RADIUS ......................................................................................... 161

VII-4-3-1 Add/Edit External RADIUS Server .............................................................162

VII-4-3-2 Add/Edit Internal RADIUS Server .............................................................163

VII-4-3-3 Add/Edit/Import/Export RADIUS Accounts .............................................164

VII-4-3-4 Add/Edit RADIUS Group ...........................................................................167

VII-4-4 Access Control .............................................................................. 168

VII-4-4-1 Add/Edit MAC Access Control ..................................................................169

VII-4-4-2 Add/Edit/Clone MAC Access Control Group ............................................170

VII-4-5 Guest Network ............................................................................. 171

VII-4-5-1 Add/Edit Guest Network ..........................................................................172

VII-4-5-2 Add/Edit Guest Network Group ...............................................................175

VII-4-6 Users ............................................................................................ 176

VII-4-7 Guest Portal ................................................................................. 178

VII-4-7-1 Free Guest Portal Type ..............................................................................179

VII-4-7-2 User Level Agreement Guest Portal Type ................................................180

VII-4-7-3 Static Users Guest Portal Type .................................................................181

VII-4-7-4 Dynamic Users Guest Portal Type ............................................................182

VII-4-7-5 External Captive Portal Guest Portal Type ...............................................184

VII-4-7-6 Editing “Login Portal” ................................................................................185

VII-4-8 Zone Edit ...................................................................................... 187

VII-4-9 Schedule ....................................................................................... 189

VII-4-10 Smart Roaming ............................................................................. 190

VII-4-11 Device Monitoring ....................................................................... 192

VII-4-12 Firmware Upgrade ....................................................................... 193

VII-4-13 Advanced ..................................................................................... 194

VII-4-13-1 System Security .........................................................................................194

VII-4-13-2 Date & Time ...............................................................................................194

VII-4-13-3 Google Maps .............................................................................................196

VII-4-13-4 SMS ............................................................................................................197

VII-5 Local Network ............................................................................. 199

VII-6 Local Settings .............................................................................. 200

VII-6-1 Operation Mode .......................................................................... 200

VII-6-2 Network Settings ......................................................................... 202

VII-6-2-1 System Information ..................................................................................202

VII-6-2-2 Wireless Clients .........................................................................................205

VII-6-2-3 Wireless Monitor ......................................................................................206

VII-6-2-4 Log ..............................................................................................................207

VII-6-3 Management ................................................................................ 209

VII-6-3-1 Admin ........................................................................................................209

VII-6-3-2 Date and Time ...........................................................................................211

VII-6-3-3 Syslog Server Settings ...............................................................................213

VII-6-3-4 Syslog E-mail Settings ...............................................................................214

VII-6-3-5 I’m Here .....................................................................................................215

VII-6-4 Advanced ..................................................................................... 216

VII-6-4-1 LED Settings ...............................................................................................216

VII-6-4-2 Update Firmware ......................................................................................217

VII-6-4-3 Save/Restore Settings ...............................................................................218

VII-6-4-4 Factory Default ..........................................................................................219

VII-6-4-5 Reboot .......................................................................................................220

VII-7 Toolbox ....................................................................................... 221

VII-7-1 Network Connectivity .................................................................. 222

VII-7-1-1 Ping ............................................................................................................222

VII-7-1-2 Trace Route ...............................................................................................223

VII-7-1-3 IP Scan........................................................................................................224

VIII Appendix ........................................................................... 225

VIII-1 Configuring your IP address ........................................................ 225

VIII-1-1 Windows XP ................................................................................. 226

VIII-1-2 Windows Vista ..........................................................................................228

VIII-1-3 Windows 7 .................................................................................................230

VIII-1-4 Windows 8 .................................................................................................234

VIII-1-5 Mac ............................................................................................................238

OVERVIEW

The Edimax Office 1-2-3 is a complete and expandable Wi-Fi system designed to meet the needs of small to medium offices. With easy setup, friendly operation user interface, super-fast wireless speed, an extensive feature set and a practical, ceiling-mount design, it is ideal for modern business environments – in working areas, meeting rooms, lobby, or open spaces.

Office 1-2-3 kit includes 3 pre-configured Access Points (expandable with Office +1 AP to up to a total of 8 APs), each allowing a capacity of up to 100 simultaneous users. The kit can setup multiple SSIDs (up to 32) to suit different user environments such as departmental groups or user groups. A built-in RADIUS server provides additional verification with a scalable AP array architecture, as well as a centralized management system for multiple access points. Power over Ethernet (PoE) support allows for deployment flexibility and extensive network options for company MIS departments and network administrators.

I Quick Summary & Reminder

1. You can find all supporting documents, video, and programs, we advise

you to upgrade to the latest firmware first:

http://office123.edimax.com

2. This is a Quick Install Guide. For complete user manual or QIG in other

languages, please check the included CD or visit the link below:

www.edimax.com/edimax_pro/download/Office1-2-3

3. During the initial power up, please wait 10 minutes for APs to

communicate with each other.

4. Download our IP Finder from the link below to search and find the

master AP for configurations.

www.edimax.com/edimax_pro/download/IPfinder

5. If you are unable to load IP Finder: Right-click on the IP Finder and

choose “Property”. Click Unblock on the bottom selection and click “OK”.

6. The Office 1-2-3 will create 3 wireless network initially for each AP.

7. The default username and password are admin and 1234 respectively.

Changing password on the Master AP will also change the password of the Slave APs.

8. It is recommended that you use the default settings whenever

possible. Just add user accounts and the Wi-Fi passwords where necessary.

9. It is recommended to use import and export list for simple

management of guest and office accounts.

10. When configuring, please check for a “Progress Circle” on the upper

right hand side of the page. Please wait until the progress circle is finished before further configurations.

11. The RADIUS function used by Office network works directly with most

OS except Windows versions older than Win 8.0. For instructions on setting up RADIUS function, please refer to the included A4 Sheet or download “RADIUS Authentication for Office Network” from the link:

www.edimax.com/edimax_pro/download/Office1-2-3

12. This product supports multiple devices per login account.

13. Clicking Apply during any of the configuration will reboot the AP, which

takes time, it is recommended that you use Apply only after changing all settings.

14. Should you connect to the guest network, open a browser to trigger

the login page. If no login page is shown, try entering

www.edimax.com.

15. A maximum of 128 Guest accounts and 256 Office accounts are

supported. Multiple logins (of the same account/password) are accounted as using multiple accounts.

16. The frontdesk account is for creation of guest accounts only. It cannot

make changes to other settings.

17. To connect Office 1-2-3 to your VLAN Network, Management VLAN ID

(under System Settings) must be configured to be the same as the one on your switch. All the wireless SSID and LAN can only share one VLAN ID. It is recommended to put the AP on the VLAN that can access both LAN and Internet network. The Guest network in Office 1-2-3 can prohibit guest accessing the Intranet network by IP filtering.

18. If you wish to add more APs to expand your office coverage, please

consult your representative and refer to the “Office +1 AP” package.

II Product Information

1 2 3

5 6 7

1. Office 1-2-3 Access Point x 3

(1 Master, 2 Slaves)

2. Ceiling Mount Bracket x 3

3. T-Rail Mounting Kit & Screws

x 3

4. CD

5. Quick Installation Guide

6. Ethernet Cable x 3

7. Power Adapter

8. Ceiling Mount Screw Template

x 3

NOTE: One of the APs has a Master sticker while the other two have

Slave stickers, indicating their relationships.

II-1 Package Contents

Product Information

II-2 System Requirements

12V DC IN

12V DC port to connect the power adapter

LAN 1 (PoE)

LAN port with Power over Ethernet (PoE) IN

LAN 2

LAN port

Reset

Resets the device to factory default settings

- Existing cable/DSL modem & router.

- Existing PoE Switch connected to the router

- Computer with web browser for access point configuration

II-3 Hardware Overview

Product Information

II-4 LED Status

LED Color

LED Status

Description

Blue

The access point is on.

Flashing Slowly

Upgrading firmware.

Flashing Quickly

Resetting to factory defaults.

Amber

Starting up.

Flashing

Error.

Off

The access point is off.

NOTE: You may need to use a pin or similar sharp object to push the

reset button.

II-5 Reset

Product Information

If you experience problems with your access point, you can reset the device back to its factory settings. This resets all settings back to default.

1. Press and hold the reset button on the access point for at least 10

seconds then release the button.

2. Wait for the access point to restart. The access point is ready for setup

when the LED is blue.

Click “Wizard” on the web interface to start the setup wizard:

NOTE: The Frontdesk account is for creating guest accounts and

ticket printing only.

NOTE: You can change between master and slave modes at will by

clicking the current mode (outlined area below). It is, however, not recommended except for the recovery of master AP.

1. Change the password for Administrator and Frontdesk account.

Once the change is made on the master, the slave’s username and password will be changed also.

III Quick Setup

This quick setup is a guide to setting up your Office 1-2-3 high speed Wi-Fi network. Please note that these sections can be revisited later on for further configurations, but will serve as the basics of the system.

III-1 Initial Setup

The initial setup is a simple step-by-step process to start up the web user interface. Please follow the steps below:

1. Connect your computer to the PoE Switch using an Ethernet cable.

2. Connect the 3 access points to the PoE Switch using Ethernet cables.

Please make sure the Ethernet cable is connected to the PoE port of the access point as shown below:

Click “Wizard” on the web interface to start the setup wizard:

NOTE: The Frontdesk account is for creating guest accounts and

ticket printing only.

NOTE: You can change between master and slave modes at will by

clicking the current mode (outlined area below). It is, however, not recommended except for the recovery of master AP.

NOTE: One of the APs has a Master sticker while the other two have

Slave stickers, indicating their relationships.

1. Change the password for Administrator and Frontdesk account.

Once the change is made on the master, the slave’s username and password will be changed also.

If you need to, remove the cap from the underside of the access point. This creates extra space for your cables to pass through.

Click “Wizard” on the web interface to start the setup wizard:

NOTE: The Frontdesk account is for creating guest accounts and

ticket printing only.

NOTE: You can change between master and slave modes at will by

clicking the current mode (outlined area below). It is, however, not recommended except for the recovery of master AP.

1. Change the password for Administrator and Frontdesk account.

Once the change is made on the master, the slave’s username and password will be changed also.

3. Please wait for 10 minutes for the APs to communicate between

themselves.

4. Download and Install the Edimax Cloud Discovery Tool (IP Finder) on

your computer from the link below:

www.edimax.com/edimax_pro/download/IPfinder

Click “Wizard” on the web interface to start the setup wizard:

NOTE: The Frontdesk account is for creating guest accounts and

ticket printing only.

NOTE: You can change between master and slave modes at will by

clicking the current mode (outlined area below). It is, however, not recommended except for the recovery of master AP.

1. Change the password for Administrator and Frontdesk account.

Once the change is made on the master, the slave’s username and password will be changed also.

5. Open the “EdimaxCloudDiscoveryTool”:

Click “Wizard” on the web interface to start the setup wizard:

NOTE: The Frontdesk account is for creating guest accounts and

ticket printing only.

NOTE: You can change between master and slave modes at will by

clicking the current mode (outlined area below). It is, however, not recommended except for the recovery of master AP.

Unable to open IP Finder Tool

If you were unable to open the IP Finder Tool, it may be because the antivirus on your system is blocking it. To unblock, please see below:

1. Right-click on the IP Finder

tool and click “Properties”

2. Locate “Security” at the bottom of

the window. Click the Unblock button.

1. Change the password for Administrator and Frontdesk account.

Once the change is made on the master, the slave’s username and password will be changed also.

Click “Wizard” on the web interface to start the setup wizard:

NOTE: The Frontdesk account is for creating guest accounts and

ticket printing only.

NOTE: You can change between master and slave modes at will by

clicking the current mode (outlined area below). It is, however, not recommended except for the recovery of master AP.

1. Change the password for Administrator and Frontdesk account.

Once the change is made on the master, the slave’s username and password will be changed also.

6. Locate your master access point by clicking “Discover” on

the IP finder.

Click “Wizard” on the web interface to start the setup wizard:

NOTE: The Frontdesk account is for creating guest accounts and

ticket printing only.

NOTE: You can change between master and slave modes at will by

clicking the current mode (outlined area below). It is, however, not recommended except for the recovery of master AP.

1. Change the password for Administrator and Frontdesk account.

Once the change is made on the master, the slave’s username and password will be changed also.

7. Click the IP address of the master access point to go into the web user

interface.

Upon entering the webpage, you should be prompted to enter the username and password, enter them (default username: admin, password: 1234) to proceed:

Click “Wizard” on the web interface to start the setup wizard:

NOTE: The Frontdesk account is for creating guest accounts and

ticket printing only.

NOTE: You can change between master and slave modes at will by

clicking the current mode (outlined area below). It is, however, not recommended except for the recovery of master AP.

1. Change the password for Administrator and Frontdesk account.

Once the change is made on the master, the slave’s username and password will be changed also.

The web user interface is shown below:

Click “Wizard” on the web interface to start the setup wizard:

NOTE: The Frontdesk account is for creating guest accounts and

ticket printing only.

NOTE: You can change between master and slave modes at will by

clicking the current mode (outlined area below). It is, however, not recommended except for the recovery of master AP.

1. Change the password for Administrator and Frontdesk account.

Once the change is made on the master, the slave’s username and password will be changed also.

Click “Wizard” on the web interface to start the setup wizard:

NOTE: The Frontdesk account is for creating guest accounts and

ticket printing only.

NOTE: You can change between master and slave modes at will by

clicking the current mode (outlined area below). It is, however, not recommended except for the recovery of master AP.

1. Change the password for Administrator and Frontdesk account.

Once the change is made on the master, the slave’s username and password will be changed also.

8. Click “Wizard” and go to the next section to go through the setup

wizard.

Click “Wizard” on the web interface to start the setup wizard:

NOTE: The Frontdesk account is for creating guest accounts and

ticket printing only.

NOTE: You can change between master and slave modes at will by

clicking the current mode (outlined area below). It is, however, not recommended except for the recovery of master AP.

NOTE: In most cases, simply go through the steps below by clicking

“Next”, although adding / editing password, Wi-Fi-key, and accounts are recommended.

1. Change the password for Administrator and Frontdesk account.

Once the change is made on the master, the slave’s username and password will be changed also.

III-2 Setup Wizard

The wizard aims to help you with setting the basic settings of the Office 1-2-3 network including Office Accounts, Guest Accounts and Device Network, etc.

1. Click “Wizard” on the web interface to start the setup wizard:

Click “Wizard” on the web interface to start the setup wizard:

NOTE: The Frontdesk account is for creating guest accounts and

ticket printing only.

NOTE: You can change between master and slave modes at will by

clicking the current mode (outlined area below). It is, however, not recommended except for the recovery of master AP.

NOTE: The Frontdesk account is for creating guest accounts and

ticket printing only.

NOTE: You can change between master and slave modes at will by

clicking the current mode (outlined area below). It is, however, not

1. Change the password for Administrator and Frontdesk account.

Once the change is made on the master, the slave’s username and password will be changed also.

2. Change the password for Administrator and Frontdesk account.

Once the change is made on the master, the slave’s username and password will be changed also.

Click “Wizard” on the web interface to start the setup wizard:

NOTE: The Frontdesk account is for creating guest accounts and

ticket printing only.

NOTE: You can change between master and slave modes at will by

clicking the current mode (outlined area below). It is, however, not recommended except for the recovery of master AP.

recommended except for the recovery of master AP.

1. Change the password for Administrator and Frontdesk account.

Once the change is made on the master, the slave’s username and password will be changed also.

Click “Wizard” on the web interface to start the setup wizard:

NOTE: The Frontdesk account is for creating guest accounts and

ticket printing only.

NOTE: You can change between master and slave modes at will by

clicking the current mode (outlined area below). It is, however, not recommended except for the recovery of master AP.

NOTE: It is highly recommended to turn on the NTP server so the

device can remain on time even after power recycling. Choose an NTP server that is close to your country.

1. Change the password for Administrator and Frontdesk account.

Once the change is made on the master, the slave’s username and password will be changed also.

3. Time Settings: Set the time of your access point.

Click “Wizard” on the web interface to start the setup wizard:

NOTE: The Frontdesk account is for creating guest accounts and

ticket printing only.

NOTE: You can change between master and slave modes at will by

clicking the current mode (outlined area below). It is, however, not recommended except for the recovery of master AP.

Date and Time Settings

Local Time

Set the system’s date and time manually using the drop down menus.

Acquire Current Time from your PC

Click to acquire time and date automatically from your PC.

Use NTP

Check to enable automatic time and date sync to an NTP server.

Auto Daylight Saving

Check / uncheck to enable / disable daylight saving function.

Server Name

Use the drop down menu to select a region. A server will be shown after selecting the region. Choose the region according to your location.

Update Interval

Specify how often (in hours) the access point synchronizes with the NTP server.

Time Zone

Select the time zone of your country/region. If your country/region is not listed, please select another country/region whose time zone is the same as yours.

1. Change the password for Administrator and Frontdesk account.

Once the change is made on the master, the slave’s username and password will be changed also.

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