Edgewater Networks EdgeView 5300LF2 Getting Started

Edgewater Networks / 2895 Northwestern Parkway, Santa Clara, CA 95051 Phone: +1 (408) 351-7200 / Email: support@edgewaternetworks.com
Getting Started with the EdgeView 5300LF2
Version 1.0
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Copyright (c) 2011, Edgewater Networks, Inc. Edgewater Confidential, All Rights Reserved
Part Number: EWN021-02-K001
This document is protected by copyright and distributed under licenses restricting its use, copying, distribution , and decompilation. No part of this document may be reproduced in any form by any means without prior written authorization of Edgewater Networks, Inc. Documentation is provided “as is” without warranty of any kind, either express or implied, including any kind of implied or express warranty of non-infringement of the implied warranties of merchantability or fitness for a particular purpose.
EdgeMarc is a trademark of Edgewater Networks, Inc. in the United States and other countries. Any other trademarks appearing in this manual are owned by their respective companies.
Export Notice
This product, software and related technology is subject to U.S. export control and may be subject to export or import regulations in other countries. Purchaser must strictly comply with all such laws and regulations. A license to export or re-export may be required by the U.S. Department of Commerce.
Regulatory Compliance
This product was tested to comply with FCC standards for home and office use.
Licensing
Use of this product is subject to Edgewater Networks Software License Agreement.
Portions of this product include software sponsored by the Free Software Foundation and are covered by the GNU GENERAL PUBLIC LICENSE.
See the VOS for EdgeMarc User Manual for more information regarding licenses.
Software Version This documentation was written for EdgeView software version 11.2.
Release Date June 13, 2011
Warranty Product warranty does not apply to damage caused by lightning, power surges, or wrong voltage usage.
Typographical Errors
This publication could include technical inaccuracies or typographical errors, for which Edgewater Networks never can or shall be held liable. Changes are made periodically to the information herein; these changes will be incorporated in new releases of this publication. Edgewater Networks may make improvements or changes in the product or products described in this publication at any time, without prior notice.
Documentation Feedback
Edgewater Networks considers your satisfaction with this documentation a priority. If you would like to provide us with feedback regarding your experience with our documentation or should you have any other quality-related comment concerning its delivery, please visit the following URL: http://www.edgewaternetworks.com/feedback.htm
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Additional EdgeView Publications
EdgeView 5300LF2 Hardware Installation Guide
EdgeView 5300LF2 System Administration Guide
You can download these documents and additional application notes to help you configure, administer, and troubleshoot your EdgeView appliance from http://www.edgewaternetworks.com/kb.
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Contents
Starting EdgeView............................................................................................................ 2!
EdgeView Quick Tour....................................................................................................... 3!
License .............................................................................................................................. 4!
System Security Overview .............................................................................................. 6!
Adding an EdgeMarc........................................................................................................ 10!
EdgeView GUI................................................................................................................. 10!
Using Auto-Discovery...................................................................................................... 17!
Adding a Group ................................................................................................................ 23!
EdgeMarc Management ................................................................................................... 25!
Backing Up EdgeMarcs................................................................................................... 25!
Upgrading EdgeMarcs..................................................................................................... 29!
Resetting an EdgeMarc Password .................................................................................. 32!
Device Status View ......................................................................................................... 34!
System Functions............................................................................................................ 36!
Database Administration ................................................................................................. 37!
Database Check (and Repair)......................................................................................... 37!
Backup Database (and Restore) ..................................................................................... 39!
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Overview
This Quickstart guide is designed to let the main Administrator of EdgeView learn the basic functions EdgeView provides. This includes:
Starting EdgeView
A quick tour of the EdgeView Web-based application
Licensing
System Security Overview
Adding an EdgeMarc and Group via GUI and Auto Discovery
Some of the basic EdgeMarc Management functions
Device Status View
Administrator Tools
The Quickstart guide does not include more advanced topics which are covered in the EdgeView User Guide. Some of the common advanced topics are:
Creating a Tenant and assigning Users
Creating and deploying (pushing) EdgeMarc configuration templates
Restoring and Comparing backup files
Setting up email and SNMP trap notifications
Syslog filtering and Syslog matching (triggering)
Upgrading and patching EdgeView
VPN configuration
MOS Analysis and Signal Capturing
Active and Bulk Line tests
Reconfiguring phones and phone templates
Managing WAN phones
Plug-N-Dial
Automatic backup and Automatic Upgrade of all EdgeMarcs in a Group
Automatic handling of EdgeMarcs that are unreachable for a period of time
Export and import of managed devices to an XML document
Advanced System Security and Radius setup
System Settings
Web-Service API (separate document)
These topics and others are covered in the EdgeView User Guide.
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Start ing EdgeView
Go to a browser (e.g. latest version of Chrome, Firefox or IE) and enter the IP address or fully qualified domain name (FQDN) of the EdgeView. In this example, the EdgeView IP address was 10.10.90.176. Get the IP address or FQDN from the System Administrator. See the EdgeView 5300LF2 System Administration Guide to set the IP Address for this EdgeView (you can find this document at http://www.edgewaternetworks.com/kb). If not set, the default IP address is 192.168.1.1.
Next, the EdgeView Authorization prompt dialog appears.
Enter the default login credentials edgeview, edgeview for both the user name and password, and hit the OK button.
NOTE: It is recommended that the login password be changed.
After hitting OK, the EdgeView Main Landing page appears:
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EdgeV iew Quick Tour
The EdgeView is divided into separate panels for easy navigation and views.
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The top panel consisting of menu icons, which provide access to the general EdgeView functions. It also displays the currently logged in EdgeView user and the Message of the day
The left side panel is the “Device Tree”. It contains Groups, EdgeMarcs, EdgeConnects, Phones, Configuration Files and other devices in a hierarchical file explorer-type format.
The main panel is the area that changes when an EdgeView function is selected. This area offers specific views and submenus according to the EdgeView function selected.
Licen se
If EdgeView has not been licensed through the TUI command line interface, then it can be licensed now. Click on EV System:
In the top panel select the EV System icon:
When the sub-menu comes up, click on EdgeView License:
This will bring up the EdgeView License Page. Enter your license key here and hit the Change button. License keys can be acquired from your support contact.
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When completed successfully, the page will be updated with the values.
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Syste m Secur ity Ove rview
The EdgeView offers a build in Firewall for advanced security access control. You can manage the system security in details via the EV System -> System Security Menu:
In the top panel select the EV System icon:
A sub-menu within the top panel opens up, click on System Security:
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The System Security page itself provides detailed instructions to set up the blacklist, the whitelist and whether to enable anonymous FTP. The whitelist in particular can be used to restrict access to EdgeView to only those IP Addresses in the whitelist. Users should review this page thoroughly to ensure EdgeView follows the security policy of the organization.
The top part of the System Security page lets the user manage the Blacklist:
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The bottom half of the page manages the Whitelist and whether anonymous FTP is allowed:
Note: It is strongly recommended a Whitelist be specified if EdgeView is accessible from unauthorized users.
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Addin g an EdgeMarc
To manage EdgeMarcs, they must first be added to EdgeView through one of the following methods:
EdgeView Web-based User Interface (GUI)
Auto-discovery
Web Service API
Importing from an XML document
Setting up Auto-discovery and using the Web-based User Interface will be discussed in this Quickstart guide.
EdgeView GUI
To add an EdgeMarc to a group or to the top-level using the EdgeView GUI, click on the Group in the device tree (or the root for the top-level). For example, to add an EdgeMarc to the “Default” Group, click on Default as shown here:
After selecting the group, then select Provisioning->Add New EdgeMarc... from the menu bar or click on the Add EdgeMarc button.
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