Edgewater Networks EdgeMarc 4571, EdgeMarc 4571W Installation Manual
EdgeMarc 4571/4571W
Enterprise Session
Border Controller
Installation Guide
Version 1.0
100
© 2012, Edgewater Networks, Inc.
Edgewater Networks Confidential, All Rights Reserved.
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purpose.
EdgeMarc is a trademark of Edgewater Networks, Inc. in the United States and other
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respective companies.
Export Notice
This product, software and related technology is subject to U.S. export control and
may be subject to export or import regulations in other countries. Purchaser must
strictly comply with all such laws and regulations. A license to export or re-export may
be required by the U.S. Department of Commerce.
Regulatory Compliance
UL, FCC Part 15, FCC Part 68
Licensing
Use of this product is subject to Edgewater Networks Software License Agreement.
Portions of this product include software sponsored by the Free Software Foundation
and are covered by the GNU GENERAL PUBLIC LICENSE.
See the VOS for EdgeMarc User Manual for more information regarding licenses.
Warranty
Product warranty does not apply to damage caused by lightning, power surges, or
wrong voltage usage.
Typographical Errors
This publication could include technical inaccuracies or typographical errors, for which
Edgewater Networks never can or shall be held liable. Changes are made periodically
to the information herein; these changes will be incorporated in new releases of this
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or products described in this publication at any time, without prior notice.
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Release Date: December, 2011
© Edgewater Networks, Inc. All rights reserved. i
Contents
Contents ................................................................................................................. i
Preface ................................................................................................................... 1
Typographic Conventions ............................................................................ 1
Contact and Support Information ................................................................. 1
Overview ................................................................................................................ 2
EdgeMarc 4571 Enterprise Session Border Controller ................................ 2
EdgeMarc 4571W Enterprise Session Border Controller ............................. 3
EdgeMarc 4571/4571W Features ................................................................ 4
Front Panel.................................................................................................. 5
Back Panel .................................................................................................. 6
Installation ............................................................................................................. 8
Required Tools, Materials, and Information ................................................. 8
Step 1: Install the EdgeMarc 4571/4571W Chassis ..................................... 9
Rack Mount Installation .................................................................... 9
Wall-Mount Installation ................................................................... 10
Step 2: Connect to the LAN and WAN ....................................................... 11
Connecting to the LAN ................................................................... 11
Connecting to a WAN Router, Cable Modem or DSL Modem ........ 12
Connecting to the WAN Using the T1/E1 Port ................................ 12
Step 3: Connect to Power .......................................................................... 12
Configuring Basic Network Settings ................................................................. 13
Accessing VOS for EdgeMarc ................................................................... 13
Configuring Basic LAN, WAN, and T1/E1 Settings .................................... 15
Enabling a LAN Connection ........................................................... 15
Enabling a WAN Connection.......................................................... 16
Enabling the T1/E1 Interface.......................................................... 17
Deploying the EdgeMarc 4571/4571W ...................................................... 18
Specifications ..................................................................................................... 19
Warranty Information .......................................................................................... 20
Hardware Warranty ................................................................................... 20
Certification and Compliance............................................................................. 21
Certificates ................................................................................................ 21
© Edgewater Networks, Inc. All rights reserved. i
Wireless LAN (Model 4571W only) ............................................................ 21
FCC PART 68 NOTICE ............................................................................. 21
Service Requirements ................................................................. 22
INDUSTRY CANADA (IC) NOTICE ........................................................... 22
FCC Statement ......................................................................................... 23
Immunity CE Mark Warning ....................................................................... 23
© Edgewater Networks, Inc. All rights reserved. ii
Preface
Thank you for purchasing the EdgeMarc 4571/4571W. This guide provides instructions
for installing the EdgeMarc 4571/4571W and configuring basic software settings. It is
intended for network installers, network operators, and security officers.
Typographic Conventions
Task steps are presented in numbered lists. User inputs are displayed in boldface type
and can represent either keyboard input or mouse selections in a browser window.
Web GUI menus and input areas are represented in italic type.
Note
Denoted with a pencil icon, notes emphasize useful information.
Caution
Denoted with an exclamation point icon, cautions indicate situations in which proper
procedures must be followed to avoid the risk of data loss or equipment damage.
Warning
Denoted with a lightning bolt symbol, warnings indicate situations in which proper
procedures must be followed to avoid the risk of bodily injury.
Contact and Support Information
Edgewater Networks, Inc.
2895 Northwestern Parkway
Santa Clara, CA 95051
http://www.edgewaternetworks.com
Phone: +1 (408) 351-7200
General Email: info@edgewaternetworks.com
Sales Email: sales@edgewaternetworks.com
Edgewater Networks, Inc. - Technical Assistance Center
Phone: +1 (408) 351-7200 ext. 2
Support Email: support@edgewaternetworks.com
© Edgewater Networks, Inc. All rights reserved. 1
Overview
EdgeMarc Enterprise Session Border Controllers (ESBCs) are used to connect
enterprises to cloud-based services such as SIP trunking and hosted PBX. They are
also used by the enterprise for business-to-business video conferencing and branch
office connectivity. Available for small to large enterprise environments, all EdgeMarc
products provide a Voice over IP (VoIP) and video-aware NAT/Firewall, protocol
harmonization for interoperability of VoIP and video devices, active VoIP line testing,
call quality monitoring, survivability, Quality of Service (QoS) and more.
The EdgeMarc ESBCs can be deployed initially as low-cost WAN access routers and
then licensed through software for more advanced VoIP features and increased call
performance. The EdgeMarc is the ideal platform for service providers offering
Dedicated Internet Access (DIA), hosted VoIP and managed security services, and for
enterprises migrating to converged voice and data networks.
1
EdgeMarc 4571 Enterprise Session Border Controller
The EdgeMarc 4571 is an 8 port Integrated Access Device (IAD) that combines
multiple voice and data features into a single, easy to use ESBC. Designed for small
and medium office connectivity, the EdgeMarc 4571 features the following port
configuration:
© Edgewater Networks, Inc. All rights reserved. 2
EdgeMarc 4571/4571W Enterprise Session Border Controller Installation Guide
4 x 10/100 Mbps Ethernet LAN ports
1 x 10/100 Mbps Ethernet WAN port
4 x T1/E1 ports
6 x FXS ports
2 x FXO ports
2 x USB ports
The EdgeMarc 4571/4571W supports up to 70 concurrent WAN calls, allowing you to:
• Connect key systems and IP phones for SIP Trunking and Hosted PBX
• Connect branch/remote offices to data center communications systems
• Expand FXS port coverage of base systems
• Employ integrated VoIP failover to the PSTN
EdgeMarc 4571W Enterprise Session Border Controller
The EdgeMarc 4571W is an 8 port Integrated Access Device (IAD) that combines
multiple voice and data features into a single, easy to use wireless ESBC. Designed
for small and medium office connectivity, the EdgeMarc 4571W provides an Ethernet
WAN port, a 4 port managed VLAN switch, 6 FXO/2 FXS integrated analog phone
ports and up to 4 integrated T1 Channel Service Units (CSUs)/Data Service Units
(DSUs).
The EdgeMarc 4571W has the same port configuration as the EdgeMarc 4571 with
the added capability to function as an 802.11 b/g Wireless Access Point (WAP).
© Edgewater Networks, Inc. All rights reserved. 3
EdgeMarc 4571/4571W Enterprise Session Border Controller Installation Guide
Feature
Description
Security
A stateful packet inspection firewall is used in combination with a VoIP
application layer gateway to provide comprehensive “media-aware” security.
The EdgeMarc 4571/4571W also supports IPSec for secure site-to-site
networking.
VoIP-aware firewall dynamically provisions and closes UDP ports
used for VoIP calls
IPSec: 3DES, SHA-1
NAT/PAT server protects and hides enterprise LAN topology
VoIP
The EdgeMarc 4571/4571W resolves NAT/FW traversal problems for SIP
and H.323 traffic. It allows a single public IP address to be used for multiple
VoIP clients. VoIP survivability enables continuous service during WAN link
failures. Survivability can use either the FXO ports on the EdgeMarc
4571/4571W or an external gateway.
Quality of
Service
The EdgeMarc 4571/4571W maximizes WAN link utilization while optimizing
voice quality using prioritization and shaping. Quality of Service features
include:
Class based queuing/prioritization
Diffserv marking and policing
Traffic shaping
VoIP call admission control prevents oversubscription of priority
queue
Passive Call
Quality
Monitoring
The EdgeMarc 4571/4571W provides passive call quality monitoring
statistics for each VoIP call to enforce SLAs and resolve networking
problems that negatively affect call quality. The call quality monitoring
features:
Per call statistics that include mean opinion score (average and
minimum), jitter, latency, and packet loss.
Alarms for poor MOS scores.
Active call count indicators.
Analog Voice
The EdgeMarc 4571/4571W features 6 FXS ports for connecting analog and
key system phones to the network, and 2 FXO ports to connect to the PSTN
for failover.
EdgeMarc 4571/4571W Features
© Edgewater Networks, Inc. All rights reserved. 4
EdgeMarc 4571/4571W Enterprise Session Border Controller Installation Guide
A
B
LEDs
with the signal it is receiving.
Front Panel
© Edgewater Networks, Inc. All rights reserved. 5
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