Edgewater Networks EdgeMarc 250W Hardware Installation Manual

EdgeMarc 250W
Enterprise Session Border
Controller

Hardware Installation Guide

Version 1.1

Ed

Edgewater Networks / 2895 Northwestern Parkway, Santa Clara, CA 95051
Phone: [phone] / Email: [e-mail]

EWN007-01-B002

© 2011, Edgewater Networks, Inc.
Edgewater Confidential, All Rights Reserved.
This document is protected by copyright and distributed under licenses restricting its use, copying,

distribution, and decompilation. No part of this document may be reproduced in any form by any means
without prior written authorization of Edgewater Networks, Inc. Documentation is provided “as is” without
warranty of any kind, either express or implied, including any kind of implied or express warranty of non­infringement of the implied warranties of merchantability or fitness for a particular purpose.

EdgeMarc is a trademark of Edgewater Networks, Inc. in the United States and other countries. Any other
trademarks appearing in this manual are owned by their respective companies.

Export Notice

This product, software and related technology is subject to U.S. export control and may be subject to export
or import regulations in other countries. Purchaser must strictly comply with all such laws and regulations. A
license to export or re-export may be required by the U.S. Department of Commerce.

Regulatory Compliance

UL, cUL, CE, FCC Part 68, FCC P art 15, Industry Canada, CB, RoHS, TBR21

NOTICE: This equipment meets the applicable Industry Canada Terminal Equipment Technical
Specifications. This is confirmed by the registration number. The abbreviation, IC, before the
registration number signifies that registration was performed based on a Declaration of Conformity
indicating that Industry Canada technical specifications were met. It does not imply that Industry
Canada approved the equipment.

Before installing this equipment, users should ensure that it is permissible to be connected to the
facilities of the local telecommunications company. The equipment must also be installed usin g an
acceptable method of connection. The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative designated by the
supplier. Any repairs or alterations made by a user to this equipment, or equipment malfunctions,
may give the telephone communications company cause to request the user to disconnect the
equipment.

Users should ensure for their own protection, that the electrical ground connections of the power
utility, telephone lines and internal metallic water pipe system, if present, are connected together.
This precaution may be particularly important in rural areas”.

Caution: Users should not attempt to make such connections themselves, but should contact the
appropriate electric inspection authority, or electrician, as appropriate.”

This Class (A) digital apparatus complies with Canadian ICES-003.

Licensing

Use of this product is subject to Edgewater Networks Software License Agreement.
Portions of this product include software sponsored by the Free Software Foundation and are covered by

the GNU GENERAL PUBLIC LICENSE.
See the VOS for EdgeMarc User Manual for more information regarding licenses.

Warranty
Product warranty does not apply to damage caused by lightning, power surges, or wrong voltage usage.

Typographical Errors

This publication could include technical inaccuracies or typographical errors, for which Edgewater Networks
never can or shall be held liable. Changes are made periodically to the information herein; these changes
will be incorporated in new releases of this publication. Edgewater Networks may make improvem ents or
changes in the product or products described in this publication at any time, without prior notice.

Documentation Feedback

Edgewater Networks considers your satisfaction with this documentation a priority. If you would like to
provide us with feedback regarding your experience with our documentation or should you have any other
quality-related comment concerning its delivery, please visit the following URL:
http://www.edgewaternetworks.com/feedback.htm

Release Date: May 23, 2011

Contents

Preface...........................................................................................................1

Typographic Conventions ...................................................................1

Contact and Support Information ........................................................2

Overview........................................................................................................3

Front Panel LEDs................................................................................ 5

Back Panel..........................................................................................8

Getting Started............................................................................................. 10

Physical Installation...........................................................................10

Administration....................................................................................11

Specifications............................................................................................... 13

Warranty Information ...................................................................................14

Hardware Warranty...........................................................................14

Feature Summary.....................................................................4

Required Tools and Materials ................................................10

Desktop Installation................................................................10

Connecting the Power and Cables......................................... 10

Certification and Compliance.......................................................................15

WIRELESS LAN................................................................................15

FCC PART 68 NOTICE.....................................................................15

INDUSTRY CANADA (IC) NOTICE ..................................................16

FCC Statement..................................................................................17

Immunity CE Mark Warning ..............................................................17

RoHS Compliant................................................................................17

WEEE Compliant...............................................................................17

Safety................................................................................................17

Emissions.......................................................................................... 17

i

Preface

Thank you for purchasing the 250W.
This Installation Guide describes the 250W and hardware installation procedures. It is intended

for network installers, network operators, and security officers.

About this Guide

The following table briefly describes each chapter and appendix in this guide.

Chapter or Appendix Description

Chapter 1, Overview Summary of the functional features of the

Chapter 2, Getting Started Instructions for installing the 250W and

Appendix A, Specifications List of technical specifications of the 250W.
Appendix B, Warranty Information Text of the hardware warranty for the 250W.
Appendix C, Certification Information about agency compliance.

Typographic Conventions

Task steps are presented in numbered lists. User inputs are displayed in boldface type and can
represent either keyboard input or mouse selections in a browser window. Web GUI menus
and input areas are represented in italic type.

Note

Denoted with a pencil icon, notes emphasize useful information.

Caution

Denoted with an exclamation point icon, cautions indicate situations in which proper
procedures must be followed to avoid the risk of data loss or equipment damage.

250W; describes front-panel LEDs and
physical features of the back panel

accessing the VOS for EdgeMarc
management software.

Warning

Denoted with a lightening bolt symbol, warnings indicate situations in which proper procedures
must be followed to avoid the risk of bodily injury.

1

EdgeMarc 250W Enterprise Session Border Controller Installation Guide

Contact and Support Information

Edgewater Networks, Inc.

2895 Northwestern Parkway
Santa Clara, CA 95051

http://www.edgewaternetworks.com

Phone: [phone]
General Email: [e-mail]

Sales Email: [e-mail]

Edgewater Networks, Inc. - Technical Assistance Center

Phone: [phone] ext. 2
Support Email: [e-mail]

2

Overview

The 250W is an intelligent networking solution for enterprises and service providers. The 250W
provides the following important functions for converged networks:

• Security

• A stateful packet inspection firewall is used in combination with a voice over IP (VoIP)

application layer gateway to provide comprehensive “media-aware” security. The 250W
also supports IPSec for secure site-to-site networking.

• VoIP aware firewall dynamically provisioning and closing of UDP ports used for VoIP

calls

• IPSec: 3DES, SHA-1

• NAT/PAT server that hides enterprise LAN topology

• VoIP

The 250W resolves NAT/FW traversal problems for SIP, MGCP and H.323 traffic. It allows
a single public IP address to be used for multiple VoIP clients. VoIP survivability is also
provided so that local SIP PSTN gateways are available for inbound and outbound calling
during WAN link failures.

1

• Quality of Service
The 250W maximizes WAN link utilization while optimizing voice quality using prioritization

and shaping.

• Passive Call Quality Monitoring

The 250W provides passive call quality monitoring statistics for each VoIP call to enforce
SLAs and resolve networking problems that negatively affect call quality.

• Future-proof Scalability

• The 250W is a powerful, flexible platform that can be deployed initially as a low-cost WAN

access router and then licensed through software for more advanced VoIP features and
increased call performance. It is the ideal platform for service providers offering DIA,
hosted VoIP and managed security services or enterprises migrating to converged voice
and data networks.

• Analog Voice

• Combinations of FXS and FXO ports are available on selected models. The FXO port can

be connected to PSTN for failover condition. Regular telephones or key systems can be
connected to FXS ports.

o Wireless Access Point

 Provides 802.11 b/g/n functionality and supports the following modes:

• 802.11 b (only)

3