EDGE Tech QL Series User Manual

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UMAN-QL rev. A F ebruary 2004

QL Series

User Guide

Proprietary Statement ................................................. 5

Introduction to the QL Series ..................................... 7

Unpacking and Inspection .......................................................................... 7

Reporting Damage ...................................................................................... 7

QL 220 Introduction .................................................................................... 8

QL 320 Introduction .................................................................................... 9

QL 420 Introduction .................................................................................. 10

Getting Ready to Print ................................................11

Battery ..........................................................................11

Installing the Battery .................................................................................. 11

Charging the Battery.................................................................................. 12

LI 72 Single Battery Charger..................................................................... 12

UCLI72-4 Quad Charger............................................................................ 13

Battery Safety............................................................................................. 14

Charger Safety ........................................................................................... 15

Loading the Media ..................................................... 16

Installing the Media ................................................................................... 16

Operator Controls ...................................................... 21

Standard Keypad ....................................................................................... 21

LCD Control Panel...................................................................................... 23

Verify the Printer Is Working ..................................... 26

Printing a Configuration Label................................................................... 26

Connecting the Printer .............................................. 26

Cable Communications ............................................................................. 27

IR Communications ................................................................................... 28

Wireless Communications with Bluetooth™using ZBR-2 Radio.............. 29

Wireless Local Area Network (WLAN) Module Using CF Radio .............. 31

QL 320 Wireless Local Area Network (WLAN) Module Using PCMCIA

Radio .......................................................................................................... 33

QL 420 Wireless Local Area Network (WLAN) Module Using PCMCIA

Radio .......................................................................................................... 35

Frequency Hopping Wireless Local Area Network (WLAN) Module Using

PCMCIA Radio............................................................................................ 37

WLAN Overview ........................................................................................ 39

Setting Up the Software ............................................ 39

Using the Accessories............................................... 41

Belt Clip ...................................................................................................... 41

Kickstand .................................................................................................... 41

Desk Stand ................................................................................................. 42

Adjustable Shoulder Strap ........................................................................ 43

Carrying Strap ............................................................................................ 44

Preventive Maintenance ............................................ 45

Extending Battery Life............................................................................... 45

Cleaning Instructions ................................................................................ 45

QL220 Cleaning..........................................................................................47

QL 320 Cleaning......................................................................................... 49

QL Series User Guide

QL 420 Cleaning......................................................................................... 51

Troubleshooting......................................................... 52

Standard Control Panel............................................................................. 52

Optional LCD Control Panel...................................................................... 52

Troubleshooting Topics ............................................................................ 53

Troubleshooting Tests............................................................................... 55

Printing a Configuration Label................................................................... 55

Communications Diagnostics ................................................................... 55

Calling Technical Support.......................................................................... 58

Specifications............................................................. 59

Printing Specifications ............................................................................... 59

Memory/Communications Specifications ................................................ 59

Label Specifications................................................................................... 60

Font/Bar Code Specifications .................................................................... 61

Communications Port ................................................................................ 62

Physical/Environmental/Electrical Specifications..................................... 63

QL Series Accessories............................................................................... 67

Appendix A ................................................................ 69

Interface Cables

Appendix B ................................................................ 73

Media Supplies

Appendix C ................................................................ 73

Maintenance Supplies

Appendix D ................................................................. 74

Product Support

Index ............................................................................ 75

Patent Numbers ......................................................... 77

Proprietary Statement

This manual contains proprietary information of Zebra Technologies Corporation. It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation.

Product Improvements

Since continuous product improvement is a policy of Zebra Technologies Corporation, all specifications and signs are subject to change without notice.

FCC Compliance Statement

Class B digital device. Tested to comply with FCC standards for home or office use. WARNING: Exposure to Radio Frequency radiation. To conform to FCC RF exposure requirements this device shall be used in accordance with the operating conditions and instructions listed in this manual. Note that there are several radio options available with this printer. Additional regulatory information is contained in later sections devoted to each radio individually. NOTE: This unit was tested with shielded cables on the peripheral devices. Shielded cables must be used with the unit to insure compliance. Changes or modifications to this unit not expressly approved by Zebra Technologies Corporation could void the user’s authority to operate this equipment.

Canadian Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada. "IC:" before the equipment certification number signifies that the Industry Canada technical specifications were met. It does not guarantee that the certified product will operate to the user's satisfaction.

Agency Approvals and Regulatory Information

• Design certified by CSA

• FCC part 15

• Canadian STD RSS-210

• EN55022:1998 Class B European Electromagnetic Radiation Standard

• EN55022:1998 European Immunity Standard

• EN60950: 2000 Safety Standard

• NOM/NYCE (Mexico)

• C-Tick (Australia)

Liability Disclaimer

Inasmuch as every effort has been made to supply accurate information in this manual, Zebra Technologies Corporation is not liable for any erroneous information or omissions. Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom.

No Liability for Consequential Damage

In no event shall Zebra Technologies Corporation or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or the results of use of or inability to use such product, even if Zebra Technologies Corporation has been advised of the possibility of such damages. Because some states do not allow the exclusion of liability for consequential or incidental damages, the above limitation may not apply to you.

Copyrights

The copyrights in this manual and the system described therein are owned by Zebra Technologies Corporation. All rights are reserved. Unauthorized reproduction of this manual or the software in any of the system modules may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability. All products and brand names are trademarks of their respective companies. All rights reserved. ©2004 ZIH Corp.

QL Series User Guide

Introduction to the QL Series

Thank you for choosing one of our Zebra QL Series Mobile Printers. These rugged printers are sure to become productive and efficient additions to your workplace thanks to their innovative design. Because they’re made by Zebra Technologies, you’re assured of world-class support for all of your bar code printers, software, and supplies.

• This user’s guide gives you the information you’ll need to operate all QL Series printers.

• The QL Series uses the CPCL programming language. To create and print labels using the CPL language, refer to the Mobile Printer Programming Guide (available on our Web site at:

http://www.zebra.com/SS/manuals.htm) and

our Label Vista™ label creation program.

• The QL Series offers optional interpreters for the EPL and

ZPL II

(up to X.8 firmware) Programming Languages. The printer must be equipped with the optional memory upgrade and an appropriate application in order to use this function. Manuals for the ZPL II or EPL2 label design programming languages are available on our website at: http://www.zebra.com/SS/manuals.htm.

Unpacking and Inspection

Inspect the printer for possible shipping damage:

• Check all exterior surfaces for damage.

• Open the media cover (refer to “Loading the Media” in the Getting Ready to Print section) and inspect the media compartment for damage.

In case shipping is required, save the carton and all packing

material.

Reporting Damage

If you discover shipping damage:

• Immediately notify and file a damage report with the shipping company. Zebra Technologies Corporation is not responsible for any damage incurred during shipment of the printer and will not cover the repair of this damage under its warranty policy.

• Keep the carton and all packing material for inspection.

• Notify your authorized Zebra re-seller.

QL Series User Guide

QL 220 Introduction

Figure 1: QL 220 Overview

1 2

1 Platen Roller

2. Bar Sensor

3. Media Support

4. Latch

5. Latch Release Button

6. “D” Ring

7. Control Panel

8. QuickLink™ Module

9. Print Head

10. “E-Z Peel” Label Peeler

11. Media Support Disks

12. Media Cover

13. Belt Clip

14. Battery

15. Battery Charging Receptacle

16. Communications Port

14 15

QL Series User Guide

QL 320 Introduction

Figure 1B: QL 320 Overview

1 2

7 8

1 Platen Roller

2. Bar Sensor

3. Media Support

4. “EZ-Peel” Peeler

5. Latch

6. Latch Release Lever

7. “D” Rings

8. Control Panel

9. QuickLink™ Module

10. Print Head

11. Media Support Disks

12. Media Cover

13. Belt Clip

14. Battery

15. Battery Charging Receptacle

4 5

QL Series User Guide

QL 420 Introduction

Figure 1C: QL 420 Overview

1 2

1 Platen Roller

2. Bar Sensor

3. Media Rollers

4. Rear Media Slot

5. Media Support

6. “EZ-Peel” Peeler

7. Latch

8. Latch Release Button

9. “D” Rings

10. Control Panel

11. QuickLink™ Module

12. Print Head

13. Media Support Disks

14. Media Cover

15. Communications Port

16. Belt Clip

17. Battery

18. Battery Charging Receptacle

6 7

QL Series User Guide

Getting Ready to Print

Battery

Installing the Battery

NOTE: Batteries are shipped uncharged. Remove protective

shrink-wrap and labels from new battery packs prior to use.

1. Rotate the Belt Clip to allow access to the Battery compartment.

2. Insert the battery into the printer as shown in Figure 2,

3. Rock the Battery into the printer as shown until it locks in place.

When the battery is first installed, the Control Panel indicators may briefly turn on and then go off which indicates the battery is not fully charged (see “Charging the Battery” below and “Operator Controls”).

Figure 2: Installing the Battery

Battery

Belt Clip

QL 220

Charger Jack

Belt Clip

QL 420

Belt Clip

Charger Jack

Battery

QL Series User Guide

QL 320

continued

Figure 3: Single Charger

LI72 Charger

Charger Jack

Charging the Battery

LI 72 Single Battery Charger

Refer to Figure 3. Your battery charger may look slightly dif-

ferent from the ones illustrated.

1. Install the battery in the printer and plug the Charger into the appropriate A.C. wall receptacle. Then insert the charge cable into the battery charger jack.

2. The charger LED will indicate the status of the charger as follows:

• A steady light indicates the battery is undergoing a fast charge.

•A slow blinking light indicates the charger is in trickle mode. The battery is ready for use.

•A rapidly blinking light indicates a problem with the battery. The battery may have an internal short, or its charge monitoring circuitry may be malfunctioning. The battery should not be used any further.

• Battery Packs may be charged either when installed in the printer or when removed.

Do not attempt to charge batteries with the LI 72 while printing. Attempting to print while charging can result in improperly charged batteries.

QL Series User Guide

UCLI72-4 Quad Charger

The UCLI72-4 Quad Charger is designed to charge up to four QL Series battery packs simultaneously. Batteries must be removed from the printer to be charged in the Quad Charger.

1. Ensure that the charger has been installed properly per the Quad Charger instruction manual. Ensure that the power indicator on the front panel is on.

2. Remove any protective shrink-wrap and labels from all battery packs prior to use. Plug a battery pack into any one of the four charging bays as shown in Figure 4, noting the orientation of the battery pack. Slide the battery pack into the charging bay until it stops. Then rock the battery pack back until it snaps into place. The amber indicator directly under the battery being charged will turn on if the battery is properly inserted.

The indicators under the battery will allow you to monitor

the charging process per the table below:

Amber Green Battery Status

On Off Charging On Flashing 80% charged (O.K. to use) Off On Completely Charged

Flashing Off Fault

Note: A fault condition is caused by a problem with the battery. The charger may indicate a fault because the battery is too hot or cold to charge reliably. Try to charge the battery again when it returns to the room’s ambient temperature. If the Amber indicator starts flashing on the second attempt, the battery should be discarded.

Quad Charger Cycle Times :

Battery Status QL 220/320 QL 420

Battery 80% Charged 1.25 Hrs. 2.5 Hrs. Battery Fully Charged 2.5 Hrs. 5 Hrs.

NOTE: These times are for completely discharged batteries.

QL Series User Guide

continued

Battery packs which are only partially discharged will take less time to reach their charged state. Batteries which have reached 80% of their charge capacity may be used, however, it is recommended that you allow the batteries to reach a full charge to maintain maximum battery life.

The UCLI72-4 Quad Charger has a safety feature which stops charging a battery after six hours regardless of its charge state.

Figure 4: Quad Charger

Power Supply

1. Slide Battery Pack into Charger bay

2. Rock Battery Pack into place

t C

ll C

t C

ll C

Amber Indicator

Green

Charger Bay

t C

ll C

Indicator

Power Indicator

Battery Safety

Avoid accidental short circuiting of any battery. Allowing battery terminals to contact conductive material will create a short circuit which could cause burns and other injuries or could start a fire.

Use of any charger not approved specifically by Zebra for use with its batteries could cause damage to the battery pack or the printer and will void the warranty.

QL Series User Guide

continued

Charger Safety

Use care in locating the Quad Charger. Do not place it in locations where liquids or metallic objects may be dropped into the charging bays. Do not block the ventilating slots on the top and bottom covers. Ensure that the Charger is plugged into a power source which won’t accidently be turned off if you will be charging batteries overnight.

QL Series User Guide

Loading the Media

You can operate QL Series printers in one of two different modes: Tear-Off or Peel-Off. Tear-Off mode allows you to tear off each label (or a strip of labels) after it is printed. In Peel-Off mode, the backing material is peeled away from the label as it is printed. After you remove this label, the next one is printed.

Installing the Media QL 420 and QL 220 Printers

1. Open the printer: Refer to Figure 5 (QL 420 shown).

•Press the latch release button on the side of the printer as shown at “1” below. The latch assembly will flip open automatically

• On the QL 420, pull up the latch assembly completely as shown at “2” to unlatch the Media Cover.

• Rotate the Media Cover back as shown at “3”, exposing the media compartment and the adjustable media supports.

Figure 5: Opening the QL 420 & QL 220

Media Supports

QL Series User Guide

Media Compartment

QL 320 Printers

1A. Open the printer: Refer to Figure 5a.

• Rotate the latch release levers on each side of the printer as shown at “1” below. The latch assembly will flip open automatically as shown at “2”.

• Rotate the Media Cover back as shown at “3”, exposing the media compartment and the adjustable media supports.

Figure 5A: Opening the QL 320

Media Compartment

Media Supports

continued

QL Series User Guide

All models

2. Load the media: Loading media from an internal supply. Refer to Figure 6.

•Pull the media supports apart, insert the roll of media between them, and let the media supports close. Ensure that the media pulls off the core in the direction shown in Figure 6. The supports will adjust themselves to the width of the media, and the media should be able to spin freely on the supports.

Figure 6: Installing Media

Media Roll

Note direction media pulls off the roll.

Pull Media Supports apart.

QL Series User Guide

QL 420 Only

2A. Load the media (continued): Loading media from an external supply. Refer to Figure 7.

The QL 420 has a loading slot in the rear of the media compartment which allows you to use standard 4” (101.6 mm) wide fan-fold media from an external supply. The external supply must be designed such that it does not exert excessive drag as media is fed through the printer, which could result in distorted printing.

Zebra can provide a vehicle mount (p/n DC16620-1) designed specifically for the QL 420 which incorporates an external media supply bin.

•Pull the media supports apart, insert a Media Spacer (Zebra part number BA16625-1) between them, and let the media supports close. Insert the media from the external supply through the rear feed slot, between the media guides and up through the media compartment as shown. Make sure the side of the media you will be printing on faces the

Media Spacer p/n BA16625-1

Feed media through rear feed slot

Surface of media to be printed must face the printhead

Figure 7: Installing Media from an External Supply (QL 420 only)

QL Series User Guide

continued

print head.

3. Close the Media Cover: Refer to Figure 8.

• If you plan to use the printer in the tear-off mode, close the media cover as shown at “2”, then rotate the latch assembly as shown until it locks into place, as shown at “4”.

• If you plan to use the printer in the peel-off mode, peel a few labels off of the media and pull it out of the printer as shown at “1”. Close the media cover as shown at “2”. Rotate the “EZ-Peel” peeler bar until it locks into place on the latch, as shown at “3”, then rotate the Latch as shown until it locks into place, as shown at “4”.

•Turn on the printer or press the Feed button if the printer is already on. The printer will advance the media to the next label, if printing labels. If you are printing on journal media, the printer will advance a short strip of media and will then be ready for printing.

Figure 8: Closing the Media Cover

Pull Media out of Printer

Media Cover

“EZ-Peel” Peeler Bar

Flip down if using media in the peeloff mode.

Latch Assembly

QL Series User Guide

Operator Controls

QL Series printers are available with one of two possible control panels. The standard control panel is detailed below and in Figure 9. The optional control panel (Figure 10) features an LCD which allows easy display and selection of many printer functions detailed on following pages.

Standard Keypad

The standard keypad has three control buttons and two multipurpose indicators.

• The Power button turns the printer on and off.

• The Feed button advances a length of media which is determined by the type of media being used. Label media will be advanced to the next gap or bar sense marker. Journal (plain) media will be advanced a length determined by the printer’s software.

• The Function button is controlled by a printer’s specific application to support such functions as:

Print a battery level report. Print the Local Area Network (LAN) status Print a Short Range Radio Frequency (SRRF) status Print a media supply report

The green LED on the left side of the control panel indicates

the status of several printer features:

•A slowly blinking sequence indicates the printer’s battery needs charging.

•Printers with a wireless QuickLink module installed: a quickly blinking sequence indicates the printer has not established a link to either a Local Area Network or a compatible wireless equipped terminal.

•Printers with a wireless QuickLink module installed: A steadily lit indicator shows that the printer has established a wireless link, either to the LAN or to a compatible terminal. A steadily lit green indicator on a non-wireless printer is a power-on indicator.

The yellow LED on the right side of the control panel has

two indication conditions.

•A rapidly blinking yellow LED and a chime indicate that no application has been loaded into the printer.

QL Series User Guide

continued

•Printers with a wireless QuickLink module installed: a rapidly blinking LED indicates normal data transmission.

•A steadily lit yellow LED indicates an error condition. This can be caused by one of the following:

1. The media cover is not completely closed and latched.

2. The printer is out of media.

Figure 9: Standard Control Panel

Yellow LED

Steady Light indicates error condition: out of media or media cover not closed.

Green LED

Steady Light indicates power on and/or established RF link.

Fast Blink indicates no RF link (on RF equipped units only)

Slow Blink means low battery

Power Button

Press to turn unit on. Press again to turn unit off

Fast Blink indicates RF activity (on RF equipped units only)

Fast blink with beeper indicates no application loaded

Feed Button

Press to advance the media one blank label or a software determined length of journal media.

Function Button

Specific functions are under printer application control.

Figure 9: Standard Control panel

QL Series User Guide

LCD Control Panel

The optional LCD control panel has buttons for the power on/off and media feed functions just as in the standard control panel. In addition, it has two keys which allow easy navigation and selection of menu options affecting many printer functions.

The “Scroll” button allows scrolling through the various options and settings. The “Select” button allows selection of the option or function displayed on the screen.

The top of the screen has a row of status icons which indicate the state of various printer functions:

Indicates that the printer is associated with a wireless

Local Area Network (LAN). This icon is functional only with QL Series printers with a WLAN wireless option installed.

A flashing icon indicates low battery status. You should suspend any printing operations and recharge or replace the Battery Pack as soon as is convenient.

A flashing icon indicates that the media cover is open or

not properly latched.

A flashing icon indicates that a file is being down-

loaded to the printer.

A flashing icon indicates that the printer does not detect

any media. This could indicate an out of media condition, or improperly loaded media.

In addition to the status icons, the LCD control panel can display many of the printer’s settings and functions as text. Applications can be written to allow the user to view and /or modify these settings using the scroll and select keys on the display. Refer to the “LCD Functions Table” on the following page for the full set of printer features that can be made available with the LCD panel.

QL Series User Guide

continued

The LCD has a backlighting option which allows viewing of the screen in a dark environment, or provides better contrast in a very bright environment. Use of the display backlight will decrease the time the printer will run between charges. Refer to the section “Extending Battery Life” for more information.

Fi gure 10: Optional LCD Control Panel

Feed Button

Press to advance the media one blank label or a software determined length of journal media.

Scroll Button

Press to scroll through the menu choices on the LCD.

Printer Status Icons

Indicates the status of several printer functions

Power Button

Press to turn unit on. Press again to turn unit off

LCD

See LCD Functions Table for an overview of menu options

QL Series User Guide

Select Button

Press to select a menu choice on the LCD.

Extended LCD Functions

Function Default setting Scroll & Select Options

Sensor Type Gap • Bar

• Gap

Baud Rate 19200 • 9600

• 19200

• 32400

Data Bits 8 • 7

•8

WLAN ID* Factory Set N/A

Value

Label Top 000 • Increase (+120 dots

Left Position 000 • Increase (+120 dots

LCD Contrast 0 • Increase

No-activity Timeout* 60 sec. • 60 sec.

Tear-off Position 00 • Increase (+120 dots

Media Type Label • Label

Media Width Sensing† Off • On

LCD Backlight Off • On

Factory Reset No • No

(Resets all to • Yes

factory set values)

max.)

• Decrease (-120 dots max.)

max.)

• Decrease (-120 dots max.)

• Decrease

•5 min.

• 10 min.

• 30 min

• Custom

max.)

• Decrease (-120 dots max.)

• Journal

• Off

• Display Width

• Off

• Momentary On w/ time delay

* Some parameters, such as the WLAN ID number and non-standard no-activity time out values can be set using a PC running Zebra’s Label Vista label creation program and a data cable link to the printer.

† Media width sensing is an option. Display for this option may not be visible, or selection options may change, depending on the printer’s application.

QL Series User Guide

Verify the Printer Is Working

Before you connect the printer to your computer or portable data terminal, make sure that the printer is in proper working order. You can do this by printing a configuration label using the “two key reset” method. If you can’t get this label to print, refer to “Troubleshooting”.

Printing a Configuration Label

1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back)

2. Press and hold the Feed Button.

3. Press and release the Power button and keep the Feed button pressed. When printing starts, release the Feed button.

The unit will print a line of interlocking “x” characters to ensure all elements of the print head are working, print out the version of software loaded in the printer and then print two reports.

The first report indicates model, ROM version, serial number, baud rate, etc. The second report prints out more detailed information on the printer’s configuration and parameter settings. If no second report appears, there is no application loaded. (See the Troubleshooting Section for a sample printout and a further discission on how to use the configuration label as a diagnostic tool.)

Connecting the Printer

The printer must establish communications with a host terminal which sends the data to be printed. Communications occur in four basic ways:

• By a cable between the printer and its host terminal

• Linking to a host terminal via Infrared (usually by means of the industry standard IrDA protocol)

• By means of a Bluetooth™ short range radio frequency link.

• By means of a wireless LAN (Local Area Network) per

802.11b specifications.

QL Series User Guide

Cable Communications

CAUTION. The power should be turned off before

or disconnecting the communications cable.

connecting

All QL Series printers can communicate by cable; the specific cable supplied with your printer will vary with the host terminal. The 8- pin circular connector on your communications cable plugs into the serial communications port on the side of the printer. The connector is keyed to assure correct alignment; do not try to force the cable if it does not plug in. The other end of the cable must be plugged into the host terminal as shown in Figure 11, or to a serial port on a computer (Figure 12.) Communications between the terminal and the printer are controlled by the applications running on the terminal and the printer.

Figure 11: Cable Communications

Communications Port

Figure 12: Communications with a P.C.

Communications Cable to Terminal

Part number varies. Refer to Appendix A.

QL Series User Guide

Serial Communications Cable to Computer

Refer to Appendix A for part numbers.

IR Communications

Printers equipped for infrared (IR) communications are identified by a small “IR” logo on the unit’s label. IR allows wireless communications between the printer and the host terminal. IR units can also communicate with a cable as detailed above, however, IR functions are disabled when the cable is plugged in. Printers with the IR option can be configured to conform to the standard IrDA communications protocol

Linking a Printer to an IrDA Host

IrDA compliant terminals will automatically initiate communications to the printer. First ensure that there is a direct line of sight between the printer and the terminal that will be sending data. The IR window on the front of the printer must face the corresponding window on the terminal to properly send and receive signals. An IrDA compliant terminal will seek out any linkable devices and establish communications between them, even turning the printer on if necessary.

Figure 13: IR Communications

1M (39”)

Area of IR Window

QL Series User Guide

Wireless Communications with Bluetooth™using ZBR-2 Radio

The following section only applies when the Bluetooth Module (FCC ID: I28MD-BTC2TY) is installed in a QL series printer (note that only one of the radio options can be installed in the printer at one time).

“Bluetooth” is a worldwide standard for the exchange of data between two devices via radio frequencies. Bluetooth radios are relatively low powered to help prevent interference with other devices running at similar radio frequencies. This limits the range of a Bluetooth device to about 10 meters (about 32 feet).

Both the printer and the device it communicates with must follow the Bluetooth standard.

Exposure to Radio Frequency Radiation

The radiated output power of this internal Bluetooth radio is far below the FCC radio frequency exposure limits. Nevertheless, this Bluetooth radio must be used in such a manner that the antenna is

2.5 cm or further from the human body. The radio and antenna are mounted internally in this printer such

that when the printer is worn with the back of the printer against the body and the front of the printer (where paper exits) away from the body, then the 2.5 cm distance between the antenna and the users body will be met. Do not use the printer in an unauthorized manner.

The internal Bluetooth radio operates within guidelines found in radio frequency safety standards and recommendations. The level of energy emitted is far less than the electromagnetic energy emitted by other wireless devices such as mobile phones.

European Regulatory Information for this Radio

AUS B DK FIN

FDGRIRE

I LUX NL P

ESUK

Note: -Member states in the EU with restrictive use for this device are crossed out! This device is also authorized for use in all EFTA member states (CH, ICE,

LI, NOR)

Important Notice:

This device is a portable RF printer intended

0336

QL Series User Guide

for commercial and industrial use in all EU and EFTA member states.

continued

Europe – EU Declaration of Conformity

This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/5/EC:

• EN 60950: 2000 Safety of Information Technology Equipment

• EN 300 328-2 V1.4.1 (2003-04) Technical requirements for spread-spectrum radio equipment

• EN 301 489-1/-17 V1.4.1/1.2.1 (2002-08) EMC requirements for spread-spectrum radio equipment.

This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states.

Bluetooth™ Networking Overview

In order to exchange data, two Bluetooth enabled devices must establish a connection. Bluetooth software is always running in the background, ready to respond to connection requests. One device (known as the master or the client) must request a connection with another. The second device (the slave or the server) then accepts or rejects the connection. A Bluetooth enabled QL series printer will normally act as a slave, but in theory any Bluetooth device can be either a master or a slave. This miniature network is sometimes referred to as a “piconet” and can consist of several Bluetooth enabled devices.

For the most part, communications using the Bluetooth protocol are initiated and processed without any operator intervention, much like the IrDA system described previously.

Each Bluetooth enabled QL series printer has a unique Bluetooth Device Address (BDA) loaded into its QuickLink module when manufactured.

QL Series User Guide

Wireless Local Area Network (WLAN) Module Using CF Radio

The following section only applies when the CF (Compact Flash) WLAN module (With FCC ID: I28MD-QL4137) is installed in a QL series printer (note that only one of the radio options can be installed in the printer at one time). The FCC ID number label is on the front of the module and can be read with the module installed.

WARNING: Use of a QL series printer with the radio module marked “with FCC ID: I28MD-QL4137” meets the FCC requirements for radio frequency (RF) radiation exposure in the standard body worn configuration with no minimum separation. In this configuration, which applies whether the belt clip or shoulder strap is used, the face of the printer from which paper is transported is facing away from the user’s body. The standard configuration must always be used when the printer is body worn.

QL 220, QL 320 and QL 420 printers with this radio option have been SAR tested. The maximum SAR value measured for each model was 1.1W/kg averaged over 1 gram.

European Regulatory Information for this Radio

AUS B DK FIN

FDGRIRE

I LUX NL P

ESUK

Note: -Member states in the EU with restrictive use for this device are crossed out! This device is also authorized for use in all EFTA member states (CH, ICE,

LI, NOR)

Important Notice:

This device is a portable RF printer intended

0982

for commercial and industrial use in all EU and EFTA member states except in France where restrictive use applies.

Europe – EU Declaration of Conformity

• EN 60950: 2000

Safety of Information Technology Equipment

• EN 300 328-2 V1.2.1 (2001-12)

Technical requirements for spread-spectrum radio equipment

• EN 301 489-17 V1.2.1 (2002-08)

QL Series User Guide

continued

EMC requirements for spread-spectrum radio equipment. This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home

and office use in all EU and EFTA member states, except in France where restrictive use applies.

The use of this frequency band in France is subject to restrictions. You may only use channels 10 and 11 (2457 and 2462 MHz) on French territory, except in those French departments as listed in the table below where channels 1-13 (2412-2472 MHz) may be used. For more information see http://www.anfr.fr/ and/or http://www.art-telecom.fr

01 Ain 36 Indre 69 Rhone 02 Aisne 37 Indre et Loire 70 Haute Saone 03 Allier 39 Jura 71 Saone et Loire 05 Hautes Alpes 41 Loir et Cher 72 Sarthe 08 Ardennes 42 Loire 75 Paris 09 Ariege 45 Loiret 77 Seine et Marne 10 Aube 50 Manche 78 Yvelines 11 Aude 54 Meurthe et Moselle 79 Deux Sievres 12 Aveyron 55 Meuse 82 Tarn et Garonne 16 Charente 57 Moselle 84 Vaucluse 19 Correze 58 Nievre 86 Vienne 2A Corse Sud 59 Nord 88 Vosges 2B Haute Corse 60 Oise 89 Yonne 21 Cote d’Or 61 Orne 90 Territoire de Belfort 24 Dordogne 63 Puy de Dome 91 Essonne 25 Doubs 64 Pyrenees Atlantique 92 Hauts de Seine 26 Drome 65 Hautes Pyrenees 93 Seine St Denis 27 Eure 66 Pyrenees Orientales 94 Val de Marne 32 Gers 67 Bas Rhin 35 Ille et Vilaine 68 Haute Rhin

QL Series User Guide

QL 320 Wireless Local Area Network (WLAN) Module Using PCMCIA Radio

The following section only applies when the PCMCIA WLAN module (FCC ID: I28QL320352) is installed in the QL 320 printer (note that only one of the radio options can be installed in the printer at one time). The FCC ID number label is on the front of the module and can be read with the module installed.

WARNING: Use of the QL 320 with the radio module marked with FCC ID: I28-QL320352 meets the FCC requirements for radio frequency (RF) radiation exposure in the standard body worn configuration with no minimum separation. In this configuration, which applies whether the belt clip or shoulder strap is used, the face of the printer from which paper is transported is facing away from the user’s body. The standard configuration must always be used when the printer is body worn. This configuration maintains the required 1 cm separation distance.

The printer with this radio option has been SAR tested. The maximum SAR value measured was .819 W/kg averaged over 1 gram.

European Regulatory Information for this Radio

AUS B DK FIN

FDGRIRE

I LUX NL P

ESUK

Note: -Member states in the EU with restrictive use for this device are crossed out! This device is also authorized for use in all EFTA member states (CH,

ICE, LI, NOR)

Important Notice:

This device is a portable RF printer intended for com-

0336

Europe EU Declaration of Conformity

• EN 300 328-2 V1.3.1 (2001-12)- Technical requirements for spreadspectrum radio equipment

• EN 301 489-17 V1.2.1 (2002-08)- EMC requirements for spread-spectrum radio equipment In France there are restrictions in the use of this device. A restricted

QL Series User Guide

mercial and industrial use in all EU and EFTA member states except in France where restrictive use applies.

continued

frequency band exists in France. When operating this device on French territory you may only use channels 10 and 11 (2457 and 2463 MHz). It is not allowed to operate this device at any other frequency supported by the device. For more information see http://www.anfr.fr/

Europe – EU Declaration of Conformity

• EN 60950: 2000

Safety of Information Technology Equipment

• EN 300 328-2 V1.2.1 (2001-12)

Technical requirements for spread-spectrum radio equipment

• EN 301 489-17 V1.2.1 (2002-08)

EMC requirements for spread-spectrum radio equipment. This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home

and office use in all EU and EFTA member states, except in France where restrictive use applies. The use of this frequency band in France is subject to restrictions. You may only use channels 10 and 11 (2457 and 2462 MHz) on French territory, except in those French departments as listed in the table below where channels 1-13 (2412-2472 MHz) may be used. For more information see http://www.anfr.fr/ and/or http://www.art-telecom.fr

QL Series User Guide

QL 420 Wireless Local Area Network (WLAN) Module Using PCMCIA Radio

The following section only applies when the PCMCIA WLAN module (FCC ID: I28QL420352) is installed in the QL 420 printer (note that only one of the radio options can be installed in the printer at one time). The FCC ID number label is on the front of the module and can be read with the module installed.

WARNING: Use of the QL 420 with the radio module marked with FCC ID: I28-QL420352 meets the FCC requirements for radio frequency (RF) radiation exposure in the standard body worn configuration with no minimum separation. In this configuration, which applies whether the belt clip or shoulder strap is used, the face of the printer from which paper is transported is facing away from the user’s body. The standard configuration must always be used when the printer is body worn. This configuration maintains the required 1 cm separation distance.

The printer with this radio option has been SAR tested. The maximum SAR value measured was 1.04. W/kg averaged over 1 gram.

European Regulatory Information for this Radio

AUS B DK FIN

FDGRIRE

I LUX NL P

ESUK

Note: -Member states in the EU with restrictive use for this device are crossed out! This device is also authorized for use in all EFTA member states (CH,

ICE, LI, NOR) Europe EU Declaration of Conformity

Important Notice:

This device is a portable RF printer intended for com-

0336

• EN 300 328-2 V1.3.1 (2001-12)- Technical requirements for spreadspectrum radio equipment

QL Series User Guide

mercial and industrial use in all EU and EFTA member states except in France where restrictive use applies.

continued

territory you may only use channels 10 and 11 (2457 and 2463 MHz). It is not allowed to operate this device at any other frequency supported by the device. For more information see http://www.anfr.fr/

Europe – EU Declaration of Conformity

• EN 60950: 2000

Safety of Information Technology Equipment

• EN 300 328-2 V1.2.1 (2001-12)

Technical requirements for spread-spectrum radio equipment

• EN 301 489-17 V1.2.1 (2002-08)

EMC requirements for spread-spectrum radio equipment. This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home

QL Series User Guide

Frequency Hopping Wireless Local Area Network (WLAN) Module Using PCMCIA Radio

(QL 320 and QL 420 only)

The following section only applies when the PCMCIA FH WLAN module (FCC ID: I28MDQL3201) is installed in a QL 320 or QL 420 printer (note that only one of the radio options can be installed in a printer at one time). The FCC ID number label is on the front of the module and can be read with the module installed.

WARNING: Use of the QL 320 or QL 420 with the radio module marked with FCC ID: I28MD-QL3201 meets the FCC requirements for radio frequency (RF) radiation exposure in the standard body worn configuration with no minimum separation. In this configuration, which applies whether the belt clip or shoulder strap is used, the face of the printer from which paper is transported is facing away from the user’s body. The standard configuration must always be used when the printer is body worn. This configuration maintains the required 1 cm separation distance.

The QL 320 and QL 420 with this radio option have been SAR tested. The maximum SAR value measured for the QL 320 was .604 W/kg averaged over 1 gram.

The maximum SAR value measured for the QL 420 was .899 W/kg averaged over 1 gram.

European Regulatory Information for this Radio

AUS B DK FIN

FD GRIRE

I LUX NL P

ES UK

Note: -Member states in the EU with restrictive use for this device are crossed out! This device can only be used indoors in France. This device is also authorized for use in all EFTA member states (CH,

ICE, LI, NOR)

Important Notice:

This device is a portable RF printer intended for com-

0336

QL Series User Guide

mercial and industrial use in all EU and EFTA member states except in France where restrictive use applies.

continued

Europe EU Declaration of Conformity

• EN 300 328-2 V1.3.1 (2001-12)- Technical requirements for spreadspectrum radio equipment

• EN 301 489-17 V1.2.1 (2002-08)- EMC requirements for spread-spectrum radio equipment In France there are restrictions in the use of this device. A restricted frequency band exists in France. When operating this device on French territory you may only use channels 10 and 11 (2457 and 2463 MHz). It is not allowed to operate this device at any other frequency supported by the device. For more information see http://www.anfr.fr/

QL Series User Guide

WLAN Overview

QL series printers can be equipped with a radio in the stan-

dard PCMCIA footprint using the industry standard 802.11 or

802.11b protocol. These printers will have the FCC I.D. number of the radio on the product label. They allow wireless communication as a node within a local area network, (LAN) and its wireless capabilities allow communications from any point within the LAN’s perimeter. Methods of establishing communications to the printer will vary with each LAN application.

QL 220 fied by the text “Network Printer” and FCC ID number I28MD- QL4137 on the front of the unit.

QL 320 and QL 420 printers with the PCMCIA module can be identified by the text “Network Printer” and FCC ID number “I28-QL420352” on the front of the unit.

QL 320 and QL 420 printers with the Frequency Hopping PCMCIA module can be identified by the text “Network Printer” and FCC ID: I28MD-QL3201 on the front of the unit.

Methods of establishing communications to QL series printers will vary with each LAN application. General information on establishing WLAN communications can be found in either the ”CPCL Programmers Manual” or the “Quick Start Guide for Mobile Wireless Printers” available on-line at:

http://www.zebra.com/SS/manuals.htm More information and LAN configuration utilities may also be

found in Zebra’s Label Vista™ program (version 2.8 and later). Label Vista may be downloaded from the Zebra website at:

http://www.zebra.com/SD/product_LabelVista.htm

Network Printers with the CF module can be identi-

Setting Up the Software

QL series printers use Zebra’s CPCL Programming language which was designed for mobile printing applications. CPCL is fully described in the ”CPCL Programmers Manual”, available on-line from Zebra’s website at: http://www.zebra.com/SS/ manuals.htm.

You can also use Label Vista™, Zebra’s Windows™ based label creation program which uses a graphical interface to create and edit labels in the CPCL language. Label Vista is

QL Series User Guide

continued

available on-line from Zebra’s Web site at:

http://www.zebra.com/SD/product_LabelVista.htm QL series printers with an optional memory upgrade can

support an interpreter for ZPL II

, or EPL programming languages. To use ZPL II or EPL, refer to the appropriate Programming Guides available on-line from Zebra’s Web site. If you choose to use a third party label preparation system, follow the installation instructions included in the package.

QL Series User Guide

Using the Accessories

Clip printer to belt

Belt Clip

Refer to Figure 14. All QL series printers are equipped with a belt clip as standard. To use: hook the clip over your belt, and ensure that the clip is securely attached to the belt. The belt clip will pivot to allow you to move freely while wearing the printer.

Printer can pivot freely

Figure 14: The QL 420 Belt Clip

Kickstand

Refer to Figure 15 . The Kickstand option allows users to use the printer on a desktop. To use the optional Kickstand: Flip

the Kickstand on the

back of the printer

open until you feel a

slight detent. The printer will now sit at approximately a 30º

to 45° angle on a desktop depending

on the printer model.

Figure 15: The QL 420 Kickstand

QL Series User Guide

continued

Desk Stand

Hook Belt Clip over the Stand

Desk Stand

Refer to Figure 16. To use the Desk Stand: Slide the printer onto the Desk stand as shown. The printer’s belt clip will hook onto the Desk Stand as shown and retain it in place. Ensure that the clip is securely attached to the Stand and the media compartment of the printer is seated securely in the stand.

Refer to the Specifications section for Desk Stand part numbers.

Holes are provided to permanently attach the Desk Stand to the work surface. The charger and data I/O cables may be plugged into the printer in the usual manner.

Refer to the section on using the chargers for more information.

Figure 16: Optional Desk Stand

QL Series User Guide

Adjustable Shoulder Strap

Refer to Figure 17. If your printer is equipped for the shoulder strap option: snap each end of the shoulder strap into the “D” rings in the top of the printer. Slide the buckle away from or towards the printer until you achieve the desired length.

Pull Strap here to lengthen

Snap in to “D” rings on printer

Pull Strap here to shorten

Hold Buckle

Figure 17: Optional Shoulder Strap

QL Series User Guide

continued

Carrying Strap

Refer to Figures 18 and 18a. There are two varieties of carrying strap. One of them clips onto the printer’s “D” rings as does the shoulder strap, and the other is secured to the printer permanently with loops in the strap secured by sleeves captured between the printer’s upp and lower covers.

Either strap provides the user with a convenient and secure method of carrying the printer.

Snap in to “D” rings on printer

Figure 18: Detachable Carrying Strap

Figure 18a: Permanent Carrying Strap

QL Series User Guide

Preventive Maintenance

Extending Battery Life

• Never expose the battery to direct sunlight or temperatures over 104° F (40° C).

• Always use a Zebra charger designed specifically for Lithium-Ion batteries. Use of any other kind of charger may damage the battery.

• Use the correct media for your printing requirements. An authorized Zebra re-seller can help you determine the optimum media for your application.

• If you print the same text or graphic on every label, consider using a pre-printed label.

• Choose the correct print darkness, and print speed for your media.

• Use software handshaking (XON/XOFF) whenever possible.

• Select Tear-Off mode whenever possible (Peel-Off mode uses more power).

• If your printer has the optional LCD display, use the display backlight only when necessary. Turn it off whenever it is not needed.

•Pull the battery out of the printer if the printer won’t be used for a day or more and you’re not performing a maintenance charge.

• Consider purchasing an extra battery.

• Remember that any rechargeable battery will lose its ability to maintain a charge over time. It can only be recharged a finite number of times before it must be replaced.

• Don’t print while the LI 72 Wall Charger is plugged into the unit. Unreliable battery charging can result.

Cleaning Instructions

CAUTION- Use only cleaning agents specified below. Zebra Technologies Corporation will not be responsible for damage caused by any other cleaning materials used on this printer.

Clean the printer with either the cleaning pen supplied with the printer or a cotton swab saturated with alcohol.

WARNING: To avoid possible personal injury or damage to

printer, never insert any pointed or sharp objects into the printer.

QL Series User Guide

the

continued

QL220 Cleaning

Area Method Interval

Use the supplied cleaning pen or 70%

Printhead (Figure 19)

Platen Roller (Figure 19)

Platen Roller (Figure 19a)

isopropyl alcohol on a cotton swab to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead).

Rotate the platen roller and clean it thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.

Units with linerless platens: Rotate platen & clean bearing points only . Avoid

use of alcohol on the surface of linerless platens!

After every five rolls of media (or more often, if needed) Linerless media requires more frequent cleaning

Peel bar (Figure 19)

Scraper (Linerless units only) Figure 19a

Tear bar (Figure 19)

Exterior Interior

(Figure 19)

Interior (Figure 19a)

Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.

Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton

Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.

Water-dampened cloth Brush/air blow. Ensure the Bar Sensor, Gap

Sensor and Label Present Sensor windows are free of dust.

Units with linerless platens: Clean inside surfaces of Media supports & Media Support Disks with the supplied cleaning pen or 70% isopropyl alcohol on a cotton swab.

QL Series User Guide

As needed

After every five rolls of media (or more often, if needed)

As needed

After every five rolls of media (or more often, if needed)

Peeler

Rollers

Tear Bar

Printhead Elements

Label Presence Sensor

Peeler Bar

Bar Sensor

Platen surface

Figure 19: Cleaning the QL 220

Bearing Points

Linerless Platens only

Scraper

Linerless units only

Platen surface

Avoid using alcohol on linerless platen surface

Figure 19a: Cleaning the Linerless QL 220

QL Series User Guide

Gap Sensor

Support Disks, Inner surfaces on both sides.

Linerless units only.

Bearing Points

Linerless Platens only

continued

QL 320 Cleaning

Area Method Interval

Printhead (Figure 20)

Platen Roller (Figure 20)

Peel bar (Figure 20)

Scraper (Linerless units only) Figure 20

Tear bar (Figure 20)

Exterior

Interior (Figure 20)

Use the supplied cleaning pen or 70% isopropyl alcohol on a cotton swab to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead).

Rotate the platen roller and clean it thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.

Units with linerless platens: Rotate platen & clean bearing points only . Avoid

use of alcohol on the surface of linerless platens!

Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.

Water-dampened cloth Brush/air blow. Ensure the Bar Sensor, Gap

Sensor and Label Present Sensor windows are free of dust.

Units with linerless platens: Clean inside surfaces of media disks & peeler bar rollers with the supplied cleaning pen or 70% isopropyl alcohol on a cotton swab.

After every five rolls of media (or more often, if needed) Linerless media requires more frequent cleaning

As needed

After every five rolls of media (or more often, if needed)

As needed

After every five rolls of media (or more often, if needed)

QL Series User Guide

Peeler Bar

Rollers

Located under “EZ-

Peel” Peelerl

Tear Bar

Printhead Elements

Bearing Points

Linerless Platens only

Peeler Bar or Scraper

used on units with linerless platens only.

Bar Sensor

Platen surface

Avoid using alcohol on linerless platen surface

Label Presence Sensor

Gap Sensor

Media Disks, Inner surfaces on both sides.

Units with linerless platens only.

Figure 20: Cleaning the QL 320

QL Series User Guide

continued

QL 420 Cleaning

Area Method Interval

Use the supplied cleaning pen or 70%

Printhead (Figure 21)

Platen Roller (Figure 21)

isopropyl alcohol on a cotton swab to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead).

Rotate the platen roller and clean it thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.

Units with linerless platens: Rotate platen & clean bearing points only . Avoid

use of alcohol on the surface of linerless platens!

After every five rolls of media (or more often, if needed) Linerless media requires more frequent cleaning

Peel bar (Figure 21)

Scraper (Linerless units only) Figure 21

Tear bar (Figure 21)

Exterior

Interior (Figure

21)

Media Rollers (Figure 18)

Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.

Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton

Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.

Water-dampened cloth

Brush/air blow. Ensure the Bar Sensor, Gap Sensor and Label Present Sensor windows are free of dust.

Units with linerless platens: Clean inside surfaces of edge guides & media rollers with the supplied cleaning pen or 70% isopropyl alcohol on a cotton swab.

Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.

Units with linerless platens: Rotate media rollers & clean bearing points only. Avoid

use of alcohol on the surface of the media rollers!

As needed

After every five rolls of media (or more often, if needed)

As needed

After every five rolls of media (or more often, if needed)

QL Series User Guide

Peeler Bar Rollers

Tear Bar

Printhead Elements

Bearing Points

Linerless Platens only

Label Presence Sensor

Peeler Bar

Scraper

Scraper used

on units with

linerless plat-

ens only.

Media

Roller

Bar Sensor

Figure 21: Cleaning the QL 420

QL Series User Guide

Media Roller

Avoid using alcohol on linerless media roller surfaces

Platen surface

Avoid using alcohol on linerless platen surface

Gap Sensor

Edge Guides, Inner surfaces on both sides.

Units with linerless platens only.

Bearing Points

Linerless Platens only

Troubleshooting

Standard Control Panel

If the printer is not functioning properly, refer to the chart below to find the state of the two LEDs on the Control Panel. Then refer to the Troubleshooting topic referenced in the chart to resolve the problem.

Green LED Yellow LED Indication Ref. to Topic

Steady Off Normal Operation, n/a

and/or RF Link established

Off Off Power Off 1

Fast Blink Off No RF Link 6, 11

Slow Blink Off Low Battery 3, 6, 7

Steady Steady Out of media, or 9, 11

Media Cover not closed Steady Fast Blink Normal RF activity 8 Steady Fast Blink, No application 8

Beeper Sounds

Optional LCD Control Panel

The top of the display shows several icons which indicate various printer functions. Check the indicator status, then refer to the Troubleshooting topic referenced in the chart to resolve the problem.

Status Icon Condition Indication Ref. to Topic

Steady RF Link established n/a

Off No RF Link 6

Flashing Low Battery 3, 6, 7

Flashing Head latch not closed 9, 11

Flashing Printer is receiving a file 8

Flashing Out of media, 9, 11

Blank Screen n/a No application 1,13

QL Series User Guide

Troubleshooting Topics

1. No power

• Check that battery is installed properly

• Recharge or replace battery as necessary.

2. Media does not feed:

• Be sure print head is closed and latched.

• Check spindle holding media for any binding.

• If unit is equipped with label presence sensor: Ensure most recently printed label is removed.

Also ensure label sensor is not blocked.

3. Poor or faded print or flashing:

• Clean print head.

• Check battery and recharge or replace as necessary

• Check quality of media.

4. Partial/missing print:

• Check media alignment

• Clean print head.

• Ensure printhead is properly closed and latched.

5. Garbled print:

• Check baud rate.

6. No print:

• Check baud rate

• Replace battery

• Check cable to terminal

• Establish RF Link (Wireless units only) or restore LAN

associativity (Printers with WLAN radios only)

• Invalid label format or command structure — put printer in

Communications Diagnostic (Hex Dump) Mode to diagnose problem.

7. Reduced battery life

• Check battery date code — if battery is one to two years

old, short life may be due to normal aging.

• Recondition battery.

• Replace battery.

8. Yellow error light or flashing:

• No application or application corrupted: reload program.

• If using wireless communications: flashing indicator is

normal while data is being transmitted or received.

QL Series User Guide

continued

9. Yellow error light always on, or flashing:

• Check that media is loadedand that print head is closed and securely latched.

10. Skips labels:

• Check media for top of form sense mark or label gap.

• Check that the maximum print field has not been exceeded on label.

• Ensure bar/ or gap sensor is not blocked or malfunctioning

11. Communication Error:

• Check media is loaded, head is closed and error light is off.

• Check baud rate.

• Replace cable to terminal.

12. Label Jam:

• Open head release latch and media cover.

• Generously apply alcohol to printer in area of

jammed label.

13. Blank LCD Screen (only for units with optional LCD control panel)

• No application loaded or application corrupted: reload program.

QL Series User Guide

Troubleshooting Tests

Printing a Configuration Label

To print out a listing of the printer’s current configuration fol-

low these steps:

1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back)

2. Press and hold the Feed Button.

3. Press and release the Power button and keep the Feed button pressed. When printing starts, release the Feed button.

Refer to Figures 22 and 22a for a sample configuration print-

out.

Communications Diagnostics

If there’s a problem transferring data between the computer and the printer, try putting the printer in the Communications Diagnostics Mode (also referred to as the “DUMP” mode). The printer will print the ASCII characters and their and their text representation (or the period ‘.’, if not a printable character) for

any data received from the host computer

To enter Communications Diagnostics Mode:

1. Print a configuration label as described above.

2. At the end of 2nd diagnostics report, the printer will print: “Press FEED key to enter DUMP mode”.

3. Press the FEED key. The printer will print: “Entering DUMP mode”.

NOTE: If the FEED key is not pressed within 3 seconds, the printer will print “DUMP mode not entered” and will resume normal operation.

4. At this point, the printer is in DUMP mode and will print the ASCII hex codes of any data sent to it, and their text representation (or “.” if not a printable character).

Additionally, a file with a “.dmp” extension containing the ASCII information will be created and stored in the printer’s memory. It can be viewed, “cloned” or deleted using the Label Vista application. (Refer the Label Vista documentation for more information.)

To terminate the Communications Diagnostics Mode and re turn the printer to normal operations:

1. Turn the printer OFF.

QL Series User Guide

continued

Print Head Test

End of First Report

Unit Serial Number

Application Number

Report appears only on units with wireless options installed. Units with no wireless options will print an empty line and resume

This example has a Bluetooth™ module installed. (refer to pages 2829 for more details.)

Figure 22: Configuration Label Example (QL 420 illustrated)

QL Series User Guide

Peripherals installed: In this example the LCD display option is not installed.

Flash Memory Size

Maximum Label Size

Resident Fonts

Pre-scaled font (.cpf) listed separately

Files Loaded in Printer Memory (will include Prescaled or Scalable Fonts) Amount of Memory Available

Figure 22a: Configuration Label Example (continued)

QL Series User Guide

continued

2. Wait 5 seconds.

3. Turn the printer ON.

Calling Technical Support

If the printer fails to print the configuration label, or you encounter problems not covered in the Troubleshooting Guide, contact Zebra Technical Support. Technical Support addresses and phone numbers for your area can be found in Appendix D of this manual. You will need to supply the following information:

• Model number/type (e.g. QL 420)

• Unit serial number (Found on the large label on the back of the printer, also found in the configuration label printout. Refer to Figures 22 and 22a)

•Product Configuration Code (PCC) (15 digit number found on the small label on the back of the unit)

QL Series User Guide

Specifications

NOTE.- Printer specifications are subject to change without notice.

Printing Specifications

QL220 QL320 QL420

Print Width Up to 1.89“ (48 mm) Up to 2.9“ (71.2 mm) Up to 4.09“ (103.8 mm)

Print Speed 3” per second 4” per second 3” per second

Distance from .445” (11.3mm) .571” (14.5 mm) .571” (14.5 mm) Print Element 8.9 dots 116 dots 116 dots to Top of Form

Print Head Life, 1,964,160” (50 Km) nominal calculated

Print Density 203 dots/inch (8 dots/mm)

(76.2 mm/second) (101.6 mm/second) (76.2 mm/second)

Memory/Communications Specifications

Flash Memory 1 MB flash (standard); 2 MB flash (optional) SRAM Memory 1MB SRAM (standard); 2 MB SRAM (optional) Standard RS-232 serial port (8 Pin circular DIN connector)

Communications Configurable Baud rate (from 9600 to 57.6

Optional Wireless Bluetooth compatible 2.4 GHz SRRF link Communications

Kbps), parity and data bits. Software (X-ON/X-OFF) or hardware (DTR/STR) communication handshake protocols.

Infrared wireless link (QL320 and QL420) meets IrDA 1.1 communications specifications 2,400 to 115,200 Baud rate

Optional wireless LAN capabilities comply with

802.11 and 802.11b protocols*

QL Series User Guide

Label Specifications

QL220 QL320 QL420

Label/Tag Width .63" to 2.12" 1.5" to 3.1" 2" to 4.1"

Max. Label/ 20" (508 mm) 16" (406.4 mm) 20" (508 mm) Tag Length (w/std. memory)

(16 to 53.8 mm) (38.1to 78.4 mm) (50.8 to 104.1 mm)

Inter-label Gap. 08" to .16" (.12" preferred)

Label Thickness .0025” to .0065” (.064 mm to .165 mm) Tag Thickness .0060” (.152 mm) maximum Max. Label Roll dia. 2.625" (66.7 mm) O.D. Label Inner Core .75" (19 mm) minimum dia;

Black Mark The reflective media black marks should Dimensions extend past the centerline of the roll.

(2 mm to 4 mm [3 mm preferred])

1.38” (35.05 mm) minimum dia for linerless media (QL420 accepts .75 linerless.)

Media Minimum mark width: 0.5” (12.7mm) Requirements perpendicular to edge of media, centered within

the width of the roll.

Mark length: 0.094” (2.4 mm) parallel to edge of media

Use Zebra brand direct thermal media that is outside wound. Media may be reflective (black mark) sensing, or transmissive (gap) sensing, die-cut, continuous, or linerless. QL 420 will accept fanfold media if used with an external media supply. For die-cut labels, use only full auto dies.

QL Series User Guide

Font/Bar Code Specifications

Five resident scalable and rotatable fonts available

Fonts Available Downloadable pre - scaled fonts via Label Vista

1D Bar Codes Code 93 Available EAN 8/JAN 8, 2 and 5 digit extensions

2D Bar Codes MaxiCode Available PDF 417

Rotation Angles 0°, 90°, 180°, and 270°

from 12-48 pt. software.

Optional international character sets Codabar

UCC/EAN 128 Code 39

EAN 13/JAN 13, 2 and 5 digit extensions lnterleaved 2 of 5 MSI/Plessey FIM/POSTNET UPC-A, 2 and 5 digit extensions UPC E, 2 and 5 digit extensions

QL Series User Guide

Communications Port

Signal

Pin# Name Type Description

1 RXD input Receive Data

2 TXD output Transmit Data

3 CTS input Clear To Send from host

4 RTS output Request To Send

5 GND Ground

6NC No Connect

7 DSR input Data Set Ready

8 DTR output Data Terminal Ready

set high when printer is ready to accept a command or data

low to high transition turns printer on, high to low transition turns printer off (if enabled)

set high when printer is on. Set to battery voltage for “S” versions( comptable with Symbol™ PIM)

Figure 23 Communications Port (8 pin Circular DIN)

QL Series User Guide

Physical/Environmental/Electrical Specifications

QL 220 QL 320 QL 420

Weight w/ battery, 1.1 lbs. (.50 kg. ) 1.65 lbs. (.75 kg. ) 2.0 lbs. (.9 kg. ) excluding media & wireless optons.

Temperature

Relative Humidity

Battery 7.4V (nominal) Lithium-Ion Chargers: External single battery charger Model LI72,

Operating: 5° to 122° F (-15° to 50° C) Storage: -13° to 158° F (-25° to 70° C) Range Operating:10% to 80% (non-condensing) Storage: 10% to 90% (non-condensing)

120-230 VAC depending on model selected. External 4-bay charger Model UCLI72-4, 100-240 VAC

QL Series User Guide

2.96”

75.2 mm

3.61”

91.7 mm

7.15”

181.6 mm

3.57”

90.7 mm

Figure 24: QL 220 Overall Dimensions

QL Series User Guide

7.52”

191.0 mm

3.18”

[80.7 mm]

3.9”

[100.2 mm]

8.27”

[210 mm]

4.67”

[118.7 mm]

Figure 25: QL 320 Overall Dimensions

QL Series User Guide

8.16”

[207.4 mm]

6.1”

[154.9mm]

.38” [9.65 mm]

8.2 “

[208 mm]

3.0”

[76.2 mm]

3.5”

[89 mm]

4.7” [119.3 mm]

1.63”

[41.4 mm]

4.98”

[126.5 mm]

3.83”

[97.3 mm]

7.8” [198.0 mm]

3.53”

[89.7 mm]

3.57”

[90.7 mm]

Figure 26: QL 420 Overall Dimensions

QL Series User Guide

1.26” [32.0 .79” [20.0 mm]

3.05”

[77.5 mm]

2.26” [57.4 mm]

(4x) #8-32

.74” [18.7 mm]

QL Series Accessories

Description QL 220 QL 320 QL 420

Adjustable shoulder strap ••• Carrying Strap •••

Protective soft case ••• Extra battery packs ••• Desk Mount ••• Kickstand ••• Model MM Q4 Vehicular Mount •

w/ external fanfold media storage

Model RCLI-DC Mobile Chargers •••

DC-DC run/charge units (input ranges from 12 to 60 VDC)

Model RCLI-AC Mobile Charger- •••

AC run/charge unit (100 to 240 VAC input)

Model LI 72- Single Battery Charger •••

120-230 VAC

Model UCLI72-4-Quad Battery Charger •••

100-240 VAC

Refer to Appendix A for information on Data I/O Cables

For more details on available accessories, contact your authorized Zebra re-seller.

QL Series User Guide

Appendix A

Interface Cables

Part Number ´BL11757-000; 8-Pin DIN to 9-Pin DB PC Cable

(For Use With a Personal Computer)

This part is also available as a coiled cable under Part Num-

ber BL15063-1.

Pin 9

DB-9 Pin

Female Plug

(to P.C.)

PC Signals Printer Signals

Pin 1

(TXD) (RXD) (RTS) (CTS) (GND) (DTR) (DSR) Shield

3 2 7 8 5 4 6

1 2 3 4 5 7 8

(RXD) (TXD) (CTS) (RTS) (GND) (DSR) (DTR) Shield

8 Pin

Male Plug

(to printer)

Part Number BL16555-1 (Molded Right Angle DIN Housing to

9-Pin DB)

PIN 9

DB-9 PIN FEMALE

(PC Signals)

(TXD)23

(RXD)

(RTS) (CTS)

(GND)

PIN 1

(DTR)

(DSR)

SHIELD

7 8 5 4 6

8 PIN DIN

(Printer Signals)

(RXD) (TXD)

(CTS)

(RTS)

(GND)

(DSR)

(DTR)

SHIELD

8 Pin Male Plug

(to printer)

QL Series User Guide Appendices

Appendix A

INTERFACE CABLES

Cable Cord Terminal Printer

Terminal Part Number Lgth/Type Connector Connector Notes

Apex II, III BL12093-3 8’ Coiled MOD 10 8 Pin DIN

COMPSEE

COMPAQ (IPAQ )

H3100, H3600, H3700 BL16386-1 4’ straight Foxconn 12 pin 8 Pin DIN

H3800 BL16470-1 4’ straight Foxconn 22 pin 8 Pin DIN

7500, 7506 BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN

MX1,MX3 BL17757-000 6’/Straight 9 Pin DB 8 Pin DIN

1380,1390,1590 BL17757-000 6’/Straight 9 Pin DB 8 Pin DIN

2325 BL12093-1 8’/Coiled RJ45 8 Pin DIN Power On/Off (+5V)

HANDHELD PRODUCTS

LXE

QL Series User Guide Appendices

MISCELLANEOUS

BL16302-00 6’/straight unterminated 8Pin DIN

BL16830-00 6’/straight unterminated 8Pin DIN rt. angle

BL16900-00 8’/coiled unterminated 8Pin DIN rt. angle

BL16713-1 1’/ straight 1/4” phone jack/DEX 8Pin DIN rt. angle

NORAND/INTERMEC

BL11537-2 12’/Coiled 6 Pin MiniDIN 8 Pin DIN Over-molded

BL13309-1 8’ /Coiled 6 Pin Mini DIN 8Pin DIN Auto ON/OFF

BL13298-1 8’ /Coiled 6 Pin MiniDIN 8 Pin DIN Over-molded Auto ON/OFF

RT1100/1700 Series BL11537-1 8’ /Coiled 6 Pin MinDIN 8 Pin DIN Over-molded

RT1700 Series BL12804-1 8’ /Coiled 6 Pin MiniDIN 8 Pin DIN -Locking

RT5900 Series BL12803-1 8’ /Coiled 15 Pin D-Sub 8 Pin DIN

6400 BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN

242X BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN w/optical link adapter Intermec#

064021

243X BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN no auto power

BL11537-1 8’/coiled 6 pin Mini DIN 8 pin DIN

BL11537-2 12’/coiled 6 pin Mini DIN 8 pin DIN

Appendix A

INTERFACE CABLES (continued)

Cable Cord Terminal Printer

Terminal Part Number Lgth/Type Connector Connector Notes

502X BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN w/ intermed serial adapter

6110 BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN w/ serial pod

6640,665x, BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN

248x BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN COM1

5055 BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN Auto Power (DTR)

BL12093-2 8’ coiled MOD 10 8 Pin DIN Auto Power (+5V)

CL16894-1 8’/coiled MOD 10 8 Pin DIN rt. angle Auto Power (+5V)

Falcon 510,515, BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN Auto Power (DTR)

Falcon 310,315 BL12093 8’/coiled MOD 10 8 Pin DIN Auto Power (+5V)

PSC

QL Series User Guide Appendices

625,665

320, 325 CL16894-1 8’/coiled MOD 10 8 Pin DIN rt. angle Auto Power (+5V)

PT2000, TopGun BL13285-1 8’ coiled DB15 8 Pin DIN

SYMBOL/TELXON

FMT 1000, 3000 BL11757-000 6’ /Straight 9 Pin DB Fem. 8 Pin DIN Auto Power (DTR)

PDT3300 Series BL11391-000 8’ /Coiled DB25 male 8 Pin DIN Auto Power (DTR)

PDT3100, 3200, 3500 BL12093-1 8’ /Coiled MOD 10 8 Pin DIN Auto Power(+5V)

BL15483-3 9’ /Coiled Clip-on 8 Pin DIN Auto Power Pin 1 (+5 V)

6100 BL10293-2 8’ /Coiled MOD 10 8 Pin DIN Auto Power(DTR)

SPT1700, 1800 BL15483-1 9’ /Coiled Clip-on 8 Pin DIN

PPT2700, 2800 BL15482-1 9’ /Coiled Cradle 8 Pin DIN Power On/Off (DTR Line)

PDT3100, 3200 CL16694-1 8’/coiled MOD 10 8 Pin DIN rt. angle Auto Power(+5 V)

3500,6100 BL12093-1 8’/coiled MOD 10 8 Pin DIN Auto Power (+5V)

BL12093-2 8’/coiled MOD 10 8 Pin DIN Auto Power (DTR)

CL16894-1 8’/coiled MOD 10 8 Pin DIN rt. angle Auto Power (+5V)

CL16894-2 8’/coiled MOD 10 8 Pin DIN rt. angle Auto Power (DTR)

CC11371-14 6’ / Coiled PIM COM 8 Pin DIN

PDT3800, 6800 CC11371-3 6’ /Coiled PIM LPT 8 Pin DIN

CC11371-15 6’ / Coiled PIM COM 8 Pin DIN Auto Power (DTR)

Appendix A

INTERFACE CABLES (continued)

Cable Cord Terminal Printer

Terminal Part Number Lgth/Type Connector Connector Notes

PDT8100 BL1656-1 8’/ coiled clip on 8 Pin DIN Auto Power (DTR)

LRT/LDT3800 CC11371-14 6’ / Coiled PIM LPT 8 Pin DIN “S” Printers Only

& 6800 Series

LRT/LDT3800 CC11371-15 6’ / Coiled PIM Optical 8 Pin DIN “S” Printers Only

& 6800 Series

PTC960X BL11122-1 8’ /Coiled MOD 8 8 Pin DIN Auto Power (DTR)

QL Series User Guide Appendices

PTC960L, 960SL CC17711-1 n/a Micro DB-15 Adapter for BL11122-1

960RL, 960M, 1134 CP74005 8’/Coiled Micro DB-15 8 Pin DIN BL11122-1 & CC13711-1 (Kit)

2134, 2234

PTC 510, 610, 710 CL11314-000 8’ /Coiled DB25F 8 Pin DIN Auto Power (DTR)

860, 912

PTC 860IM, 870IM BL13237-1 6’ /Straight Fischer-11 8 Pin DIN Auto Power (DTR)

PTC1124, 2124 BL11757-000 6’/Straight DB-9M 8 Pin DIN uses serial pod

PTC1184 CL12628-1 8’/ Coiled Mini DIN-8F 8 Pin DIN

PTC1194 BL11757-000 6’/Straight DB-9M 8 Pin DIN Auto-power (DTR)

VRC 3900 CL11314-000 8’/Coiled DB-25F 8 Pin DIN Auto Power (DTR)

VRC4000,5000 BL11757-000 6’/Straight DB-9M 8 Pin DIN Auto Power (DTR)

VRC 69XX BL16014-1 10’/Straight Fischer-16 8 Pin DIN

VRV7900,8900 CL16840-1 6’ straight Ampenol 7 8 Pin DIN rt. angle No Auto -power

TEKLOGIC

7025 BL13285-1 8’/Coiled DB-15M 8 Pin DIN

7030 BL13285-2 8’/Coiled Honda-36M 8 Pin DIN Auto Power (7.5V)

7035 BL16469-1 8’/Coiled Honda-28M 8 Pin DIN Auto Power (7.5V)

8255, 8260 BL16469-1 8’/Coiled Honda-28M 8 Pin DIN Auto Power (12V)

8510 BL11757-000 6’/Straight DB-9M 8 Pin DIN Auto-power (DTR)

UNITECH

PT-500, 700, BL11757-000 6’/Straight DB-9M 8 Pin DIN Auto-power (DTR)

805, 815

Appendix B

Media Supplies

To insure maximum printer life and consistent print quality and performance for your individual application, it is recommended that only media produced by Zebra be used. Advantages include:

• Consistent quality and reliability of media products.

•Large range of stocked and standard formats.

• In-house custom format design service.

•Large production capacity which services the needs of many large and small media consumers including major retail chains world wide.

• Media products that meet or exceed industry standards.

For more information call Zebra Technologies Corporation at +1.866.230.9495 (U.S., Canada and Mexico) and ask to speak to a Media Sales Representative.

Appendix C

Maintenance Supplies

In addition to using quality media provided by Zebra, it is recommended that the printer be cleaned as prescribed in the maintenance section. The following items are available for this purpose:

• Cleaning Pen (10 pack), Reorder No. AN11209-1

• Cleaning Kit with Cleaning Pen, and Cotton Swabs, Reorder No. AT702-1

QL Series User Guide Appendices

Appendix D

Product Support

When calling with a specific problem regarding your printer, please have the following information on hand:

• Model number/type (e.g. QL 420)

• Unit serial number

•Product Configuration Code (PCC)

For product support, contact Zebra Technologies at: www.zebra.com

Zebra Technologies International, LLC

333 Corporate Woods Parkway Vernon Hills, Illinois 60061-3109 USA Phone: +1.847.793.2600 or +1.800.423.0442

Serial Number

Label

Configuration

Label

QL 220 & 320

Fax: +1.847.913.8766

Zebra Technologies Europe Limited

Zebra House The Valley Centre, Gordon Road High Wycombe

Buckinghamshire HP13 6EQ, UK Phone: +44.1494.472872 Fax: +44.1494.450103

Zebra Technologies

Latin American Sales Office 6175 NW 153rd Street Suite 121 Miami Lakes, Florida 33014 USA Phone: +1.305.558.8470 Fax: +1.305.558.8485

Configuration

Label

Serial Number

Label

QL 420

Zebra Technologies Asia Pacific, LLC

1 Sims Lane, #06-11 Singapore 387355 Phone: +65-68580722 Fax: +65-68850838

QL Series User Guide Appendices

Index

Accessories

Belt clip 41 Carrying Strap 44 Desk Stand 42 Kickstand 41 list of 67 Shoulder Strap 43 using 41

Battery, charging 12, 42

while printing 12

Battery, installing 11 Battery life, tips for extending 45 Bluetooth Device Address (BDA) 30 Bluetooth™ Networking Overview 30

Charger, battery

LI 72 (single charger) 12 UCLI72-4 Quad Charger 13

charging times 13 front panel indicators 13

Cleaning

Interior 47, 51 Linerless platen roller 51 media supports 47 Sensors 47 Tear bar 51

Cleaning, QL 220

Exterior 47 Interior 47 linerless platen 47 Peel bar 47 Printhead 47 Tear bar 47

Cleaning, QL 320

edge guides 49 Exterior 49 Interior 49 linerless platen 49 Peel bar 49 Printhead 49 Sensors 49 Tear bar 49

Cleaning, QL 420

edge guides 51 Exterior 51 linerless platen 51 Linerless platen roller 51 Peel bar 51 Printhead 51 Sensors 51

Communications. See also Wireless communication

infrared (IR) 28 RS232

QL Series User Guide

Connector signals 62 with a cable 27

Communications diagnostics 55 Configuration label, printing 55

Damage, shipping 7 Declaration of Conformity

EU countries 35

Bluetooth radio (ZBR-2) 30 Compact Flash (CF) 802.11b 31 Frequency Hopping for QL 320 & 420 38 PCMCIA 802.11b for QL 320 33 PCMCIA 802.11b for QL 420 36

Label Vista 25, 39

use in troubleshooting 55

Manual

CPCL Programming 7, 39 EPL Programming 40 ZPL II Programming 40

Media, loading 16

fan-fold media 19

media spacer, use of 19 peel-off mode 20 QL 320 Printers 17 QL 420 and QL 220 Printers 16 tear-off mode 20

Operator Controls 21

LCD Keypad 23

functions displayed 25 Standard Keypad 21

error indicator 22

power-on indicator 21

Platen

linerless 51

Programming language

CPCL 7 EPL 40 ZPL II 40

interpreter for 7

QuickLink™ module 21, 22

Regulatory Information

Bluetooth radio (ZBR-2) 29 CF WLAN radio 31 PCMCIA WLAN radio for QL 320 & 420

frequency hopping 37 PCMCIA WLAN radio, QL 320 33

PCMCIA WLAN radio, QL 420 35

Safety Precautions

placement of charger 15 while charging batterys 14

Software 39 Specifications

Font/bar Code 61 Label 60 Memory/communications 59 Physical 63 printing 59

Technical Support, contacting 58 Troubleshooting

entering Communications Diagnos-

tics Mode 55

entering Communications Diagnos-

tics Mode Diagnosti 55

LCD Control Panel 52 Standard control panel indicators 52

Troubleshooting tests 55

printing a configuration label 26

Troubleshooting Topics 53

Wireless communication

Bluetooth™ (ZBR-2 radio) 29 Infrared (IrDA) 28 Local Area Network 21 Local Area Network (PCMCIA radio)

using PCMCIA Rad

Frequency Hopping for QL 320 & 420 PCMCIA radio 37 QL 420 PCMCIA radio 35

Local Area Network using CF Radio

Local Area Network using PCMCIA

Radio

QL 320 33

QL Series User Guide

Patent Numbers

This product and/or its use may be covered by one or more of the following US patents and corresponding international patents worldwide

D275,286

D347,021

D389,178

D430,199

D433,702

3,964,673

4,019,676

4,044,946

4,360,798

4,369,361

4,387,297

4,460,120

4,496,831

4,593,186

4,607,156

4,673,805

4,736,095

4,758,717

4,816,660

4,845,350

4,896,026

4,897,532

4,923,281

4,933,538

4,992,717

5,015,833

5,017,765

5,021,641

5,029,183

5,047,617

5,103,461

5,113,445

5,140,144

5,132,709

5,142,550

5,149,950

5,157,687

5,168,148

5,168,149

5,180,904

5,229,591

5,230,088

5,235,167

5,243,655

5,247,162

5,250,791

5,250,792

5,262,627

5,267,800

5,280,163

5,280,164

5,280,498

5,304,786

5,304,788

5,321,246

5,335,170

5,364,133

5,367,151

5,372,439

5,373,148

5,378,882

5,396,053

5,396,055

5,399,846

5,408,081

5,410,139

5,410,140

5,412,198

5,415,482

5,418,812

5,420,411

5,436,440

5,444,231

5,449,891

5,449,893

5,468,949

5,479,000

5,479,002

5,479,441

5,486,057

5,503,483

5,504,322

5,528,621

5,532,469

5,543,610

5,545,889

5,552,592

5,570,123

5,578,810

5,589,680

5,612,531

5,642,666

5,657,066

5,768,991

5,790,162

5,791,796

5,806,993

5,813,343

5,816,718

5,820,279

5,848,848

5,860,753

5,872,585

5,874,980

5,909,233

5,976,720

5,978,004

5,995,128

5,997,193

6,004,053

6,010,257

6,020,906

6,034,708

6,036,383

6,057,870

6,068,415

6,070,805

6,095,704

6,109,801

6,123,471

6,147,767

6,151,037

6,201,255 B1

6,231,253 B1

6,261,009

6,261,013

6,267,521

6,270,072 B1

6,285,845 B1

6,292,595

6,296,032

6,364,550

6,379,058 B1

6,409,401 B1

6,411,397 B1

6,428,227 B2

6,530,705

6,540,122

6,607,316

6,609,844

QL Series User Guide

EDGE Tech QL Series User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Proprietary Statement

Introduction to the QL Series

Unpacking and Inspection

Reporting Damage

QL 220 Introduction

QL 320 Introduction

QL 420 Introduction

Getting Ready to Print

Battery

Installing the Battery

Charging the Battery

LI 72 Single Battery Charger

UCLI72-4 Quad Charger

Battery Safety

Charger Safety

Loading the Media

QL 320 Printers

Operator Controls

Standard Keypad

LCD Control Panel

Verify the Printer Is Working

Printing a Configuration Label

Connecting the Printer

Cable Communications

IR Communications

Wireless Communications with Bluetooth™using ZBR-2 Radio

Bluetooth™ Networking Overview

Wireless Local Area Network (WLAN) Module Using CF Radio

QL 320 Wireless Local Area Network (WLAN) Module Using PCMCIA Radio

QL 420 Wireless Local Area Network (WLAN) Module Using PCMCIA Radio

Frequency Hopping Wireless Local Area Network (WLAN) Module Using PCMCIA Radio

WLAN Overview

Setting Up the Software

Using the Accessories

Belt Clip

Kickstand

Desk Stand

Desk Stand

Adjustable Shoulder Strap

Carrying Strap

Preventive Maintenance

Extending Battery Life

Cleaning Instructions

Tear Bar

Tear Bar

Tear Bar

Troubleshooting

Standard Control Panel

Optional LCD Control Panel

Troubleshooting Topics

Troubleshooting Tests

Printing a Configuration Label

Communications Diagnostics

Calling Technical Support

Specifications

Printing Specifications

Memory/Communications Specifications

Label Specifications

Font/Bar Code Specifications

Communications Port

Physical/Environmental/Electrical Specifications

QL Series Accessories

Index

Accessories

Charger, battery

Cleaning

Cleaning, QL 220

Cleaning, QL 320

Cleaning, QL 420

Communications. See also Wireless communication

Manual

Platen

Programming language

Regulatory Information

Safety Precautions