Edge-Core VPS3302 User Manual

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VPS3302 Parking Server

User Guide
www.edge-core.com
VPS3302 Parking Server
Edition 1.0
Update2005/06/15
1 Safety Instruction
VPS3302 user manual
1. Do not attempt to service the product yourself. Any servicing of this product should be referred to qualified service personal.
2. To avoid electric shock, do not put your finger, pin, wire, or any other metal objects into vents and gaps.
3. To avoid accidental fire or electric shock, do not twist power cord or place it under heavy objects.
4. The product should be connected to a power supply of the type described in the operating instructions or as marked on the product.
5. To avoid hazard to children, dispose of the product’s plastic packaging carefully.
7. Please read all the instructions before using this product.
Warning
1
Table of Contents
1 Safety Instruction ...................................................................................... 1
2 Introduction ............................................................................................... 4
3 Package Contents .................................................................................... 5
4 General Descriptions ................................................................................ 6
4.1 Panel................................................................................................................................. 6
4.1.1 Front Panel................................................................................................................ 6
4.1.2 Rear panel................................................................................................................. 6
4.2 LED indicator ................................................................................................................... 6
4.3 Connectors ...................................................................................................................... 7
5 Basic Configuration................................................................................... 8
5.1 Console Configuration.................................................................................................... 8
5.2 Basic Configuration Step ............................................................................................... 9
5.3 Configuration of IP Address........................................................................................... 9
5.4 Configuration of Web Password.................................................................................. 10
5.5 Enter Web........................................................................................................................11
6 Function and Configuration of Parking.................................................... 12
6.1 Parking Server Configuration ...................................................................................... 12
6.1.1 Function Description................................................................................................ 12
6.1.2 Analysis of Role and Model..................................................................................... 12
6.1.3 Configuration of Function ........................................................................................ 13
6.2 Consult Transfer Function: .......................................................................................... 16
6.2.1 Operation Procedure ............................................................................................... 16
6.2.2 Analysis of Example ................................................................................................ 16
6.2.3 Configuration Method .............................................................................................. 19
6.2.4 Practice ................................................................................................................... 20
6.3 Call Park Function:........................................................................................................ 21
6.3.1 Operation Procedure ............................................................................................... 21
6.3.2 Analysis of Example ................................................................................................ 21
6.3.3 Configuration Method .............................................................................................. 23
6.3.4 Practice ................................................................................................................... 24
6.4 Call Hold Function: ....................................................................................................... 25
6.4.1 Using Occasion ....................................................................................................... 25
6.4.2 Analysis of Example ................................................................................................ 25
6.4.3 Configuration Method .............................................................................................. 26
6.4.4 Practice ................................................................................................................... 27
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7 Description of Web Parameter................................................................ 28
7.1 Web FolderBASIC\ ..................................................................................................... 28
7.2 Web FolderIP SETTING\ ............................................................................................ 30
7.3 Web FolderPK SERVER\ ........................................................................................... 31
8 Use private IP (Behind NAT)................................................................... 33
8.1 Example.......................................................................................................................... 34
9 File Management .................................................................................... 35
9.1 File Types....................................................................................................................... 35
9.2 Software Update ............................................................................................................ 35
9.2.1 Software update via FTP......................................................................................... 35
10 Management by system console ...................................................... 38
11 Specification ..................................................................................... 39
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2 Introduction
Introduction of Call Park function:
Call Park is a function for a group of users to use phone call easier. Parking Server provides the function that park calls on server. When any call party wants to talk to third party, he can park the call on the server and the call can be retrieved by any party.
Also, the called party can discuss with the person who the incoming call really wants to talk with in advance and decides who should take the phone call.
Other Related Features Includes
Call Park
Able to park incoming or outgoing call in parking server for further process.
Consult Transfer
When incoming/outgoing call is parked on Parking Server. Besides the party who is parked, the one who activates parking function can consults with third party and decides who should retrieve the parked phone call.
Call Retrieve
The method to takes back the call parked on the parking server is called Call Retrieve
Call Hold
This is the advanced function of Call Retrieve. When a call is parked on parking server, only the user who activates the parking function can retrieve the phone call.
Suitable Model for Parking Function
VES3302 Series
(function is limited)
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3 Package Contents
Including:
The VPS3302 Parking Server X 1
Power Cord X 1
LAN cable X 1
Manual/Tools CD-ROM X 1
VPS3302 user manual
Rubber footer X
1
5
4 General Descriptions
4.1 Panel
4.1.1 Front Panel
Alarm
Power
VPS3302
CPU/Act
Console
9600 8N1
Link/Act
100Mbps
WAN
MD -XI
LAN MDI
4.1.2 Rear panel
There is a button on the rear panel of this server for special maintenance. Please don’t push this button under normal operation.
4.2 LED indicator
Label LED Description
10/100 Ethernet
Device
100Mbps
PWR ON Power supply normal
ALRAM ON H/W error is detected when diagnostic
CPU/ACT
ON Network Linked Up Link/ACT
FLASH Sending/Receiving data packets
ON Transmission Rate is 100Mbps
OFF Transmission Rate is 10Mbps
test is running.
ON CPU in normal operation
FLASH CPU is Running
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4.3 Connectors
Connector Label Description
VPS3302 user manual
RJ-45
RJ-45
To WAN (MDI-X) RJ-45 MDI-X connector, connect to WAN (Wide area
network)
To LAN (MDI) RJ-45 MDI connector, connect to LAN
CONSOLE Connect to system console
RESERVED For expansion only
7
5 Basic Configuration
5.1 Console Configuration
After connect the PC with this server via RS-232 cable, power on the PC and configure the PC parameters as following:
Speed: 9600
Data Byte: 8
Parity Check: None
Stop Byte: 1
Flow Control: None
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VPS3302 user manual
5.2 Basic Configuration Step
(1) Use RS-232 cable to connect PC with the Console port of VPS3302
(2) Configure a set of fix IP and web password (such as 123). Execute warm-restart after
finishing previous steps. We suggest you to setup a set of web password to prevent others entering your web to change configuration.
(3) Use LAN cable to connect PC with the LAN port of gateway. If the connection is OK, the
LAN/ACT LED is ON.
(4) Configure the IP of PC to the same subnet of Gateway's IP. For example, the default IP of
the gateway is 192.168.0.2, Subnet Mask is 255.255.255.0. You can configure the IP of PC to 192.168.0.3 and Subnet Mask as 255.255.255.0. (Depends on the OS, it may need to restart the computer)
5.3 Configuration of IP Address
An IP Address is required for VPS3302 product. How to get the IP address depends on the network environment for which the VPS3302 will be connected. Please refer to the following table and the network configuration to define the IP address information you need before system configuration.
IP Network Configuration Information Required
Fixed IP Address
Configuration of IP address can be done by System Console.
Public IP address IP address
Port Number Notes: Usually the IP address is assigned by ISP to avoid the conflict with the other equipments. If 4495 need to communicate with other devices and it is used by other devices on Internet. This information is needed
Private IP address IP address
Subnet mask Default Gateway Notes: The IP is usually assigned by MIS. Do not assign it freely; otherwise, it will conflict with other device. 4495 that use Private IP can not communicate with other devices on Internet
Configuration of IP Address via System Console
Configuration via System Console (In this example, we use fixed IP
IP will be 10.13.6.21
Subnet mask is 255.255.255.0 Default Gateway is10.13.6.130)
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PKS4495>enable PKS4495#configure Enter configuration commands, one per line. End with CNTL/Z PKS4495 (config)#ip state user PKS4495 (config)#ip address 10.13.6.21 255.255.255.0 System needs to restart PKS4495 (config)#ip default-gateway 10.13.6.130 PKS4495 (config)#exit PKS4495 #restart This command resets the system. System will restart operation code agent. Reset system, [Y]es or [N]o? Yes
It also can be configured in web, Web folder: IP SETTING
For detail, please refer to chapter 7.2 Web FolderIP SETTING\
5.4 Configuration of Web Password
Configure Web Password help you to protect the configuration. Please configure it by System Console as below.
Configuration of Password via System Console
Configuration via System Console (In this example, we use Password: 123
PKS4495>enable PKS4495#configure Enter configuration commands, one per line. End with CNTL/Z PKS4495(config)#password web_write password 123 PKS4495(config)#exit PKS4495#exit
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5.5 Enter Web
Open IE browser and input the IP address of VPS3302. For example, http://192.168.1.99 and then press Enter. The Windows is shown below. Input "WEB" as username and the password you configured in advance, then you can enter into the home page of Configuration Web. If you don't configure password before, just keep it blank when entering the web page.
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6 Function and Configuration of
Parking
6.1 Parking Server Configuration
6.1.1 Function Description
Consult Transfer
The function of consult transfer is to park a call on parking server by a trigger party and the trigger party also can consult with third party by phone. Finally, the call is retrieved by trigger party or third party. This application can be applied to consult situation for an incoming/outgoing call
Call Hold
Call Hold function can hold many calls simultaneously on Parking Server and retrieved by the same extension line one by one.
Call Park
Call park function is to park many calls on parking server and others can retrieve these calls anywhere by IP network. Many calls can be parked by using the same number
Call Retrieve
In order to retrieve the calls parked on parking server, user can presses number on phone-set to retrieve call. The other party hooks on phone or user presses Flash button to retrieve call is also a kind of Call Retrieve.
6.1.2 Analysis of Role and Model
Before using these functions, you should know what role a user is acting in real condition. It is demonstrated as A, B, C parties as below.
Analysis of role's function
Func.
Role
A Trigger party Trigger party Trigger party, also call retrieve
Consult Transfer Parking Hold
party
B Parked party Parked party (can be
many parties)
C Being consulted party Call Retrieve Party N/A (No such role)
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Parked party (can be many parties)
Who can retrieve the call?
VPS3302 user manual
Func.
Role
A Yes Yes Yes
B No, No permission No, No permission No, No permission
C Yes, or retrieve call
Suitable model and port type
Besides parking server, other gateway is needed to perform parking related function.
Func.
Role
A
B
C
Consult Transfer Parking Hold
Yes N/A (No such role) automatically (depends on hook on action of A)
Consult Transfer Parking Hold
VES3302
SW Version 1.08 above, FXS port
VES3302
SW Version 1.08 above, FXS or FXO port
VES3302
SW Version 1.08 above, FXS port. If Call Forward function is configured for that port, phone call is forwarded to destination.
As left As left
As left As left
Models as left, only FXS port is available
N/A (No such role)
6.1.3 Configuration of Function
Before using the related functions (Consult Transfer, Call Park, Call Hold and Call Retrieve) of Parking Server. It needs to configure Parking Server. These configurations are according to the real example below. For other related parameters, please refer to Chapter 7 Description of Web
Configuration example of Parking Server:
Configure the parameters of Parking Server via Web
Configure IP address to 192.168.1.99. Configure Subnet Mask and Default Gateway
according to your own network configuration.
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Web Folder: IP SETTING\
Configure UDP port number to 2000
Web Folder: BASIC\
Configure Call Hold ID:9999, it needs to configure this ID when using Call Hold function. For
Consult Transfer and Call Park function, it is not necessary to configure it.
Configure Park TimeoutUse default value
Configure Security Key2300
Web FolderPK SERVER\
Configuration example of VES3302
Configure the parameters of Parking Server via Web
Parking Server IP:192.168.1.123 (This is the IP address of Parking Server. In VPN
environment, configure one of Global or Private IP is OK. If Parking Server is located under NAT, then both IP needs to configure)
Parking Server Port: 2000, must be the same as Parking Server.
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Security Key:2300, must be the same as Parking Server.
Web Folder:ADVANCED\PKS\
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A
6.2 Consult Transfer Function:
6.2.1 Operation Procedure
A party is the one who triggers Consult Transfer
B party is the one who has conversation with A party originally. A party will park B party
on parking server.
C party is the one whom A party consults to. When B party is parked by A party, A then
consults C.
Operation method
A party and B party are under conversation (including A calls B, or B calls A), A party
parks B party to Parking Server, and then A party dials to C party to start conversation.
A party hooks on phone or C party presses Flash button, then C party is able to talk with
B party or
C party hooks on phone or A party presses Flash button, then A party and B party
resume to talk.
6.2.2 Analysis of Example
Example 1
A, B, C three parties all use the extension line of VES3302.
Parking Server
IP Network
VTG3306 (3)
FXS
C
VTG3306 (1)
FXS
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VTG3306 (2)
FXS
B
VPS3302 user manual
Example 2
A, B use the same box of VES3302, A uses extension line (FXS), B connectes via PSTN. C uses extension line (FXS) of other box of VES3302
Parking Server
IP Network
B
FXO
VTG3306 (1)
FXS
A
VTG3306 (3)
FXS
C
Example 3
A, B, C all use different box of VES3302, A, B use extension line, C is connected via PSTN (also can be Mobile Phone). This function works, because VTG3306 (3) is configured to Call Forward (Offnet Forward) phone call to PSTN, so phone call is forwarded to PSTN destination. This is the function of VES3302, not Parking Server.
Parking Server
IP Network
VTG3306 (3)
FXS
C
C
FXO
VTG3306 (1)
FXS
A
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VTG3306 (2)
FXS
B
)
)
A
Example 4
A, B, C all use different box of VES3302, A, C use extension line, B connectes via PSTN (also can be Mobile Phone).
VTG3306 (3)
Parking Server
IP Network
FXS
C
B
VTG3306 (1)
FXS
A
Example 5
A, B, C all use different box of VES3302, A party uses extension line. B, C is connected via PSTN (also can be Mobile Phone). For C party, this function works, because VTG3306 (3) is configured to Call Forward (Offnet Forward) phone call to PSTN
FXO
VTG3306 (2)
FXS
VTG3306 (3
Parking Server
IP Network
FXS
C
C
FXO
B
VTG3306 (1
FXS
FXO
VTG3306 (2)
FXS
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VPS3302 user manual
6.2.3 Configuration Method
Configuration of Parking Server
For the configuration of Parking Server, please refer to 6.1.3 Configuration of Function
Configuration of A party's VTG3306 (1):
Configure the related parameter of Parking Server in web page. Please refer to 6.1.3
Configuration of Function.
Configure related setting and let A and B are able to talk. Please refer to user manual of
VES3302
Configure the prefix number of party C's VTG3306 (3) to 3100, Type as iPBX. This Prefix
number is identified as Park ID in Parking Server
Web FolderADVANCED \ PREFIX MAP
.
Configuration of B party's VTG3306 (2):
Because B is not the one who triggers Consult Transfer, so no Parking Server information is
needed to configure.
Configure related setting and let A and B are able to talk. Please refer to user manual of
VES3302.
If B is connected via PSTN line, please configure Inbound Transit or Outbound Transit
according to the situation below. For the detail of configuration, please refer to the user manual of VES3302.
In the example 4, 5 above (Chapter 6.2.2 Analysis of Example)
If phone call is dialed from A to B, then Outbound Transit function is needed to be
configured on VTG3306 (2).
If phone call is dialed from B to A, then Inbound Transit function is needed to be
configured on VTG3306 (2).
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Configuration of C party's VTG3306 (3):
Configure the related parameter of Parking Server in web page. Please refer to 6.1.3
Configuration of Function.
Configure the same prefix number 3100 that is the same as A party's VTG3306 (1)
Web FolderADVANCED \ PREFIX MAP
If C is connected via PSTN line (as the example 3, 5 above, 6.2.2 Analysis of Example), Call
Forward function is needed to be configured on VTG3306 (3). The phone call will be forwarded to destination. For detail configuration, please refer to user manual of VES3302
6.2.4 Practice
1. A calls B or B calls A, conversation starts.
2. A press Flash+310012+#, then B is parked to Parking Server and .
3. C's phone is ringing, then C hooks off and talks to A
3100 is the prefix number of C's VTG3306 (3). If you refer to the configuration of
previous graph, dial this number will connect to VTG3306 (3), and its phone number is
88994491449103. "12" will be treated as digits, send to VTG3306(3) when connected.
If VTG3306 uses default extension number, then extension 12 is ringing.
If Call Forward function is configured on C's gateway, then phone call is forwarded to
destination. A party does not need to change dialing behavior.
If both A and C use the same Gateway, then A presses Flash+12+# directly.
4. There are several ways to retrieve.
A hooks on, C is able to talk with B. or
C presses Flash button, and then C is able to talk with B. (In the example 3, 5 above at
chapter 6.2.2, this function is not available, because C is connected via PSTN line. The Flash signal is filtered by the PBX of telecom company) or
C hooks on, A and B resume to talk. (In the example 3, 5 above at chapter 6.2.2, this
function might not available, because C is connected via PSTN line. Different Telecom Companies may generate different kinds of busy tone when line is disconnected. It is possible that gateway is unable to detect it.) or
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VPS3302 user manual
A
A press Flash button to retrieve back the phone call. A and B resume to talk
6.3 Call Park Function:
6.3.1 Operation Procedure
A party is the one who triggers Call Park
B party is the one who has conversation with A party. A will park B on parking server.
C is the third party who retrieves the phone call.
Operation method
A and B is under conversation (A calls B, or B calls A)
A parks B to Parking Server, and then any other C party can retrieve the phone call
6.3.2 Analysis of Example
Example 1
A, B, C three parties all use the extension line of VES3302.
Parking Server
VTG3306 (1)
FXS
IP Network
VTG3306 (3)
FXS
C
VTG3306 (2)
FXS
B
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Example 2
A, B use the same box of VES3302, A uses extension line (FXS), B is connected via PSTN. C uses extension line (FXS) of other box of VTG3306
Parking Server
VTG3306 (3)
FXS
C
IP Network
B
FXS
A
Example 3
A, B, C all use different box of VES3302. A, C uses extension line, B is connected via PSTN (also can be Mobile Phone).
FXO
VTG3306 (1)
Parking Server
VTG3306 (3)
FXS
C
IP Network
B
VTG3306 (1)
FXS
A
FXO
VTG3306 (2)
FXS
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VPS3302 user manual
6.3.3 Configuration Method
Configuration of Parking Server
For the configuration of Parking Server, please refer to 6.1.3 Configuration of Function
Configuration of A party's VTG3306 (1):
Configure the related parameter of Parking Server in web page. Please refer to 6.1.3
Configuration of Function.
Configure a prefix number: 5555 in A party's VTG3306 (1). It must be different from the Call
Hold ID of Parking Server. Phone Number can be configured as the phone number of VTG3306 (1) and Type as Phone. This Prefix number is identified as Park ID of Parking Server
Talking about Park ID, it can be divided into few types below
The Prefix Number of gateway: VES3302 series of product can configure Prefix Number
as the device number. This number is identified as Park ID of Parking Server
The Extension Number of gateway: If park function is used on local gateway only, default
extension number is identified as Park ID.
The Prefix Number + Extension number: If park function is used across different gateway,
the combination of two kinds of number are used as Call Park ID
Web FolderADVANCED \ PREFIX MAP
Configure related setting and let A and B are able to talk. Please refer to user manual of
VES3302.
Configure Access Code of Call Retrieve: *7 (configurable). If A party needs not to retrieve the
call, the access code is not necessary. However, we suggest you to configure this access code in case no one retrieves the call.
Web FolderADVANCED\NUMBERING PLAN
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Configuration of B's VTG3306 (2)
Configure related setting and let A and B are able to talk. Please refer to user manual of
VES3302.
Configuration of C's VTG3306 (3)
C must use the extension of VES3302 that is connected to IP network. Line from PSTN does
not work.
Configure the related parameter of Parking Server in web page. Please refer to 6.1.3
Configuration of Function.
As the page above, configure a prefix number: 5555, the method is the same as A's
VTG3306 (1)
Configure Access Code of Call Retrieve: *7 (can be assigned by yourself).
Web Folder: ADVANCED\NUMBERING PLAN
6.3.4 Practice
Method 1
1. A calls B. Conversation starts.
2. A press Flash+5555*, B is parked on Parking Server.
3. Any device's extension line that had joined the Parking Server (had configured Prefix Table as A's VTG3306), such as C, press *75555, and then it is able to talk with B.
Method 2
A, C use the same Gateway box, A party use extension number 11
1. A calls B or B calls A, conversation starts.
2. A press Flash+11*, B is parked to Parking Server.
3. Uses extension on the same box, C press *711, and then it is able to talk with B
Method 3
1. A calls B or B calls A, conversation starts.
2. A press Flash+310211*, B is parked to Parking Server. (3102 is the prefix number of A's VTG3306 (1). It needs to configure in advance. 11 is the extension number)
3. The extension on different gateway box, C press *7310211, and then C is able to talk with B. (Prefix number 3102 is configured in C's VTG3306(3) and this prefix number point to A's Gateway)
If multiple A parties all use the same Park ID, it is possible that many B parties are parked with the same Park ID. The retrieve sequence is the same as the parking sequence, no matter how many C parties they have.
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VPS3302 user manual
6.4 Call Hold Function:
6.4.1 Using Occasion
A party is the one who triggers Call Hold function.
B(1) party is the one who talks with A, this party will be Hold in Parking Server by A party.
B(2)~B(n) are the parties to be hold by A party follows after B(1).
Operation method
A and B start conversation (includes A calls B(1), or B(1) calls A), B(1) is hold to Parking Server by A party.
Only A is able to retrieve the phone call.
When B(1) is parked to Parking Server by A party, A party can make new call, such as B(2).
A party can parks more than one call (i.e. Party B(1), B(2)..) to Parking Server.
First hold call will be retrieved first, i.e., B(1) is retrieved first, then B(2),...etc.
6.4.2 Analysis of Example
A party uses the extension line of VTG3306(1), B(2)~B(n) are any PSTN or extension lines of VTG3306
Parking Server
FXO
VTG3306 (1)
FXS
A
IP Network
B
VTG3306 (2)
FXS
B
FXS
B
B
FXO
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6.4.3 Configuration Method
Configuration of Parking Server
For the configuration of Parking Server, please refer to 6.1.3 Configuration of Function
Configuration of A's VTG3306 (1)
Configure the related parameter of Parking Server in web page. Please refer to 6.1.3
Configuration of Function.
Configure a prefix number: 9999 in A party's VTG3306 (1). It must be the same as the Call
Hold ID of Parking Server. Phone Number can be configured as the phone number of VTG3306 (1) and Type as phone. This Prefix number is identified as Park ID of Parking Server
Web FolderADVANCED \ PREFIX MAP
Configure related setting and let A and B are able to talk. Please refer to user manual of
VES3302.
Configure Access Code of Call Retrieve: *7 (can be assigned by yourself).
Web FolderADVANCED\NUMBERING PLAN
Configuration of B's VTG3306 (2)
Configure related setting and let A and B are able to talk. Please refer to user manual of
VES3302.
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6.4.4 Practice
Method 1
1. A calls B(1) or B(1) calls A, conversation start
2. A press Flash+9999*, B(1) is parked to Parking Server
3. A press *79999 to resume conversation with B(1).
Method 2
1. A calls B(1) or B(1) calls A, conversation starts.
2. A press Flash+9999*, B(1) is parked on Parking Server.
3. A calls B(2), conversation starts.
4. A press Flash+9999*, B(2) is parked on Parking Server.
5. A press *79999 to resume conversation with B(1).
VPS3302 user manual
6. A ends the conversation with B(1).
7. A press *79999 to resume conversation with B(2).
Method 3
Step 1~5, the same as Method 2.
6. A press Flash+9999*, then B(1) is parked to Parking Server again.
7. A press *79999 to resume conversation with (B2).
8. A ends the conversation with B(2)
9. A press *79999 to resume conversation with (B1).
Other operation method can follow the rule above. Such as: Hold many phone calls, retrieve and park again...and so on.
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7 Description of Web Parameter
7.1 Web FolderBASIC\
Group Field Description Default Value
Information
Host Name Specify the host name of this gateway.
This field is for information purpose only. No effect to the operation of this gateway
System Location Specify the location of this gateway. This
field is for information purpose only. No effect to the operation of this gateway
Software Version
BootRom Version
Hardware Version
Up-Time Display the elapse time
MAC Address Display the MAC address
Display the Software Version
Display the BOOT ROM version
Display the Hardware Version
since last start
of HW equipment
(Display Only)
(Display Only)
(Display Only)
(Display Only)
(Display Only)
PKS4495
Blank
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Group Field Description Default Value
UTP port configuration
System Restart
Call Control Define UDP port number for the
transportation of data packet. The number is between the range of 0 – 65535. (It should restart the system to take effect)
Restart Mode Select what mode of restart that will apply
the system
NoneDon’t restart system Cold RestartCold restart system Warm RestartWarm restart system
2000
None
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7.2 Web FolderIP SETTING\
Group Field Descriptions Default
Value
IP Settings IP State ManualStatic IP address
manually input by user
Current Setting
Change To IP Address Enter the IP data that would like to change to.
Subnet Mask Enter the Subnet Mask that would like to
Default
IP Address Display the current IP address Display only
Subnet Mask Display the Subnet Mask Display only
Default Gateway
Gateway
Display Default Gateway Display only
Click button “Apply” and then warm start the system.
change to. Click button “Apply” and then warm start the system.
Enter the Default Gateway that would like to change to. Click button “Apply” and then warm start the system.
Display only
Manual
192.168.0.2
255.255.255 .0
192.168.0.1
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7.3 Web FolderPK SERVER\
VPS3302 user manual
Group Field Description Default Value
Call Info
Parking Capacity Maximum number of calls can be
parked
Current Parking Number
Park ID The ID parked into Server. The
Parking PhoneNo The Phone Number (complete
Phone Calls that is being parked currently.
ID is defined in the Prefix Number of VES330 or the extension number of gateway, or the Prefix Number + Extension number.
number) plus default Extension Number that is being parked (B party that is defined on chapter
6). For example: 886282263368:13
(Display only)
(Display only)
(Display only)
(Display only)
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0
Blank
Blank
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Group Field Description Default Value
Call Parking Setting
Originator PhoneNo
The Phone Number (complete number) plus default Extension
(Display only)
Number of the one who triggers parking function to park others on this server, (A party that is defined on chapter 6). For example: 88628226336814, 886282263368 is complete phone number, 14 is extension number.
Type Parking mode
(Display only)
XferConsult Transfer
ParkCall Park, allow anyone to
retrieve call
Hold:Call hold, only trigger party
can retrieve call
SeqNo Sequential number of Parking
(Display only)
Call Hold ID To activate Call Hold function, the Call Hold ID
input here must be the same as the Prefix Number configured in VES3302 and also the same as the Call Hold ID that user activate and dial by phone-set, and also the same as the (read only) Park ID shown in this web page. Warm-Restart is required when Call Hold ID is changed.
Blank
Blank
Blank
0
Security Setting
Park Timeout Input the Time out duration. When the phone
call parked exceeds the Timeout duration configure here and it is still not retrieved. The call will be retrieved by the Call Park trigger party automatically. If Call Park trigger party is still line busy. The call is parked back to parking server again. Warm-Restart is required when Park Timeout duration is changed.
Key Input Security Key. The VES3302 that use the
same security key is able to use Parking function of this gateway. Warm-Restart is required when Security Key is changed.
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VPS3302 user manual
8 Use private IP (Behind NAT)
If the VES3302 in Public IP network also need to use VPS3302, the server port number behind
NAT need to enable.
Concerning about NAT, please refer to the documentation about NAT.
In the table below, the port number used in VPS3302 parking server is listed. If the packets for VPS3302 parking server are filtered by the firewall, please open the ports number of firewall.
Packet type Port numbers
Call control UDP 2000
FTP TCP 21
Web management TCP 80
Telnet TCP 23
Normally every type of server uses the specific port number, e.g. WEB server uses the TCP port 80, and FTP server uses the TCP port 21. The configuration is to set mapping for the specific port number to the internal private IP Address. Therefore IP sharing device will transfer the packet with specific port number to the corresponding private IP Address. For example, if the private IP Address 192.168.1.1 is used in the internal network, it should be mapped to a corresponding port number (TCP port 80 of IP sharing devices <--> TCP port 80 of IP address 192.168.1.1). Hence, any packets to TCP port 80 will be transferred to TCP port 80 of IP Address “192.168.1.1”. In this bridge, UDP port 2000 is used for Call Control. It acts the same as a server. Only the port number is different. So there should has a port mapping on the IP Sharing device. (UDP port 2000 of IP sharing devices <--> UDP port 2000 of IP address 192.168.1.1)
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8.1 Example
Configuration of VPS3302 at A point:
UDP Prot:2000
Web Folder:BASIC\
Firewall Router
B
VPS3302
A
Internet
Firewall Router
VTG3306
FXS
D
C
Firewall Router configuration on B point
Open Server Port number 2000 to map the IP address of A point
VES3302 configuration on D point:
Web folder:BASIC\
UDP Prot:2000
Web Folder:ADVANCED\PKS
Firewall Router configuration on C point
Open Server Port number 2000 to map the IP address of D point
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VPS3302 user manual
9 File Management
9.1 File Types
The naming convention to the file type of VPS3302 is listed in the following table:
File Name File Type Description
PKS4495.CFG
PKS4495.RUN
PKS4495.WEB
COLDSTART
WARMSTART
System configuration file
Executing file System Software
Web file Page for web browser
Cold start
Warm start
File of system configuration
It is a pseudo file. Gateway will execute the cold start if this file is deleted via FTP. It is a convenient function if cold start is required after software updated via FTP It is a pseudo file. Gateway will execute the warm start if this file is deleted via FTP. It is a convenient function to execute warm start via FTP.
9.2 Software Update
9.2.1 Software update via FTP
The preparation before updating FIRMWARE
1. Power on the Conference Bridge
2. Get Windows based PC ready
3. LAN cable is well connected (for FTP)
4. Configure the IP, Subnet, and Default Gateway of this bridge and PC
5. Get the file of update “GW FIRMWARE” ready
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Software Update by FTP for File Type RUN and WEB
1. Execute FTP Client Software, e.g. CuteFTP
Enter IP Address, User Name (default is FTP), Password (the password of FTP and Console is same, and the default is blank), and the Port Number to 21
2. Click button Connect to get connection between Gateway and FTP Client. The files of Gateway will be displayed on the window if the connection is successful.
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VPS3302 user manual
3. Select the file with extension of .RUN and click button Upload and then Overwrite. (Please notice that the file name must be same as the file name in the Gateway, e.g.
PKS4495.RUN).
4. After the file is overwritten (you may check if the time of the file is updated), Gateway has to run Cold Start to store the configure file, then the updating is effective.
5. Select the file with extension of .WEB and click button Upload (Please notice that the file name must be same as the file name in the Gateway, e.g. repeat the step 3 ~ 4.
6. Check if the uploading is successful, you enter the Web Management Page to examine the version of software.
PKS4495.WEB). And
Check if the version is correct
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VPS3302
E072005-R01
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