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VP3302
User Manual
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Edge-Core VP3302 User Manual

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VP3302 IP Phone User Manual
Contents
1 OVERVIEW.........................................................................................................3
1.1 INTRODUCTION ...............................................................................................3
1.2 KEY FEATURES................................................................................................4
1.3 HARDWARE SPECIFICATIONS...........................................................................6
2 BASIC INSTALLATION....................................................................................7
2.1 APPEARANCE INTRODUCTION .........................................................................7
2.1.3 KEYPAD DEFINITION.................................................................................9
2.2 LCD MENU LIST...........................................................................................13
2.3 INSTALLATION ENVIRONMENT ......................................................................17
3 CONFIGURATION FROM THE KEYPAD...................................................18
3.1 NETWORK CONFIGURATION ..........................................................................18
3.2 REGISTRATION TO PROXY SERVER ................................................................20
3.3 REGISTRATION/STA RTU P MESSAGE...............................................................22
3.4 CONFIGURATIONS UNDER “VIEW” ITEM ........................................................25
3.5 “FORWARD” CONFIGURATIONS .....................................................................27
3.6 SOFTWARE UPGRADE ....................................................................................28
4 CONFIGURATIONS ON THE WEB..............................................................29
4.1 NETWORK CONFIGURATIONS ON THE WEB ...................................................30
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VP3302 IP Phone User Manual
4.1.2.1 MAC Address –................................................................................30
4.1.2.2 NTP Server –....................................................................................30
4.1.2.3 Time Zone –.....................................................................................30
4.2 SIP CONFIGURATIONS ON THE WEB ...............................................................32
4.2.3.1 Reg From: ........................................................................................32
4.2.3.2 Reg To:.............................................................................................33
4.2.3.3 Reg Expire: ......................................................................................33
4.2.3.4 Min Media Port:...............................................................................33
4.2.3.5 Max Media Port: ..............................................................................33
4.2.3.6 Codec: ..............................................................................................33
4.3 PHONE CONFIGURATIONS ON THE WEB..........................................................34
4.3.2.1 Ring/handset/handfree Volume – ..................................................... 35
4.3.2.2 CodecTxGain – ................................................................................35
4.3.2.3 Ring Type –......................................................................................35
4.3.2.4 RTPLowBW –..................................................................................35
4.3.2.5 Jitter Buffering –..............................................................................35
4.3.3.1 VA D – ..............................................................................................35
4.3.3.2 BG Noise Level –.............................................................................36
4.4 SYSTEM CONFIGURATIONS ON THE WEB........................................................ 37
5 CALL FUNCTIONS..........................................................................................38
5.1 MAKING CALLS ............................................................................................38
5.2 RECEIVING CALLS.........................................................................................38
5.3 CHECKING CALL HISTORY (INCOMING/OUTGOING/MISSED CALLS) ................38
5.4 AUTO REDIAL ...............................................................................................39
5.5 CALL FORWARD ............................................................................................39
5.6 CALL TRANSFER ...........................................................................................39
5.7 CALL HOLD...................................................................................................40
5.8 PHONE BOOK AND SPEED DIAL...........................................................40
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6 ATTACHMENT.................................................................................................42
6.1 HOT KEY DEFINITIONS..................................................................................42
6.2 SIP INTEROPERABILITY LIST.........................................................................43
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1 Overview
1.1 Introduction
The Ethernet Phone VP3302 is a next generation IP Phone that provides a
cost-saving solution for small business/home users on their telecommunication needs.
The VP3302 follows the open standard SIP protocol to make sure that users can easily
install this IP phone with most existing VoIP (Voice over IP) services. By using
state-of-the-art DSP (Digital Signal Processing) technology, the VP3302 delivers
outstanding voice quality that is comparable to PSTN voice quality.
With the built-in LCD display, the user can easily configure the VP3302 for first
time installation in a few minutes. And besides the advanced VoIP functions and easy
installation, the VP3302 also provides rich telephone features such as last number
redial, speed dial, phone book, call forward/transfer, call history, volume adjustment
and speakerphone. The VP3302 is the best VoIP solution in the new generation of
communication.
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1.2 Key Features
• Follows RFC-3261 SIP standard:
o Supports password authentication using MD5 digest and RFC-2833 for
DTMF relay.
• Dynamic IP support (DHCP and PPPoE):
o Gets IP from DHCP server using DHCP protocol or through ADSL
modem using PPPoE protocol, and automatically reconnects when
PPPoE loses connection.
• Passing through NAT devices:
o Can make outgoing and incoming calls under any NAT device (even
under two layer NAT devices) when working with the specific
gatekeeper/proxy devices.
• Remote software upgrade capability (via ftp):
o FTP protocol provides reliable remote upgrades through the Internet.
• Advanced Digital Signal Processing (DSP) technology to ensure superior
audio quality:
o Chip solution with built in DSP processor ensures perfect voice
quality.
• Supports G.723.1, G.729A/B, G.711 (A-law/U-law) voice codecs:
o Follows ITU-T standard to support best compatibility.
• Supports supplementary services, including immediate (unconditional) call
forwarding, busy call forwarding, no answer call forwarding and call
hold/transfer.
• Provides call history:
o Records incoming call history, outgoing call history, missed (not
accepted) call history, and let users make direct calls from call history.
• Phone Book: 50 sets
• Speed dial: 10 sets
• Supports Silence Suppression, VAD (Voice Activity Detection), and CNG
(Comfort Noise Generation):
o Silence suppression can save about half of the network bandwidth
needed during normal VoIP conversation.
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VP3302 IP Phone User Manual
•
Ping function supported:
o Pings other device in the Internet from the VP3302 to make sure the
Internet connection is ok.
• System status display on the LCD panel:
o User can easily know if the VP3302 is working normally and monitor
the system’s status (network status, registering status) from the LCD
panel display.
o A “PKT Trace” function is supported to display the packets received
on the LCD panel to let administrator find network problems online.
• Calls with or without proxy server (direct IP dialing):
o Follows standard SIP protocol and is compatible with most existing
SIP proxy servers
• Provides easy configuration methods:
o Very easy settings by using the keypad on the phone set. o Settings by web browser.
• Supports RFC-3261, TCP/UDP/IP, RTP/RTCP, HTTP, ICMP, ARP, DNS,
DHCP, NTP/SNTP, FTP, PPP, PPPoE protocols.
• Interoperable with most existing SIP VoIP devices (IP-phone, gateway, proxy,
soft-switch, IP-PBX), including Microsoft NetMeeting, Cisco gateways
/gatekeepers:
o Please refer to section 6.2/6.3 Interoperability List for the complete
listing.
• The WAN Port automatically works for parallel Ethernet cables and crossed
Ethernet cables.
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1.3 Hardware Specifications
HARDWARE SPECIFICATIONS
Spec\Model VP3302
PC Port
WAN Port
LCD display
Phone Case
Universal Switching Power Adaptor
Speaker
Dimension
Weight
Operating Temperature
Humidity
EMI Compliance
1 x RJ45 10/100 Base-T Ethernet, line auto-sensing/switching.
1 x RJ45 10/100 Base-T Ethernet, line auto-sensing/switching.
(Optional) Power Over Ethernet 802.3af function.
2x16 characters
36-button keypad
Input: 100-240V AC
Output: +7V DC, 800mA
8 Ohm/0.2 Watt speaker for speakerphone operation
19cm(W) x 23cm(D) x 9cm(H)
870 g
32 - 104°F (0 – 40°C)
10% - 95% (non-condensing)
UL/EN/FCC Class B
Table 2. Hardware Specification of VP3302
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2 Basic Installation
2.1 Appearance Introduction
2.1.1 Key parts of the VP3302
The key parts of the VP3302 series IP Phone, shown in figure 1,
include the following:
1. 2 x 16 LCD Display 5. Handset
2. Keypad 6. Ethernet Cable
3. Indicator of usage 7. Power Adaptor
4. User Manual
Figure 1. Key parts of the VP3302 series IP Phone
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2.1.2 Rear and Back side Panel of the VP3302
The rear and back side panel illustrations are shown in figure 2 and 3.
Main parts include:
1. RJ-45 Ethernet Port
2. RJ-45 Ethernet Port
3. Power Adaptor Jack
4. Jack of line to handset
Figure 2. Rear Panel of the IP Phone
Figure 3. Back Side Panel of the IP
Phone
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2.1
.3 Keypad Definition
Figure 3. Keypad illustration
1. LIGHT
The red light flashes when there is an incoming call.
2. LCD DISPLAY
Menu and status are displayed for users.
3. “Í UP” KEY
When the IP phone is entered into the menu selection, this key is used to
scroll up menu items.
And when the IP phone is editing menu item’s contents, this key is used as
“left delete” to delete a digit per each key press.
When the IP phone is in dial mode, the “Å UP” key is used as the “delete”
key.
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“DOWN Æ” KEY
When the IP phone is entered into the menu selection, this key is used to
scroll down menu items.
And when the IP phone is editing menu item’s contents, this key is used as
“right shift” to shift the cursor right a digit per each key press.
4. - IN VOL. +
When the IP phone is in an idle state or the handset or speaker is being used,
this key is used to increase/decrease the volume of the voice sound.
The volume of the speaker, handset and ring are separately adjusted
according to the mode of current usage. When in idle, “+” key increases the
volume of the ring tone, “-” key decreases the volume of the ring tone; in
5. + OU
6. S
7. HOLD
hand-free mode, “+” key increases the volume of the speaker, “-” key
decreases the volume of the speaker; when in handset mode, “+” key
increases the volume of the handset, “-” key decreases the volume of the
handset.
T VOL. -
sers are able to increase/decrease the volume which is sent out to the
U
remote party.
PEAKER
This key is pressed to switch between the usage of the handset and the
speaker.
Holds the conve
rsation.
This key can also be pre
ssed to do a consultant-transfer of an active call to
another IP
phone. When the IP phone is active (incoming call is answered or
outgoing call is accepted), by pressing this key, a dial tone will be heard,
then the user can key in the IP phone number of
another party and have a
conversation with him. Then, by pressing the “TRANSFER” key, the call
will be transferred to this new party.
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VP3302 IP Phone User Manual
8. NET
When users are not s
button light will flash. Users can press this button to try to register again to
their service provider.
9.
MESSAGE
This is for future use with functions upgrade.
10. MENU/OK
When the IP phone is in an idle state, this key is used as “Menu” to bring
out the menu selection on the LCD display.
When inside the menu selection/setting on the LCD display, this key
as the “OK” key to enter into a lower layer of menu selection or to accept
the edited item’s contents.
When the IP phone is in dial mode, the “OK/Menu” key is used as th
Out” key.
uccessfully registered to their service provider, this
is used
e “Dial
11. CANCEL
When the IP phone is entered into the menu selection, this key is us
escape to an u
And when t
used to cancel the current edit and escape to an upper layer of the menu
selection.
12. TXT ←→
W aracters, press this button and the alphabets
shown on the keypads will be displayed.
13.
TRANSFER
T he
IP phone is active (incoming call is answered or outgoing call is accepted
ed to
pper layer of the menu selection.
he IP phone is editing some menu item’s contents, this key is
NUM
hen users need to enter ch
his key is pressed to transfer an active call to another IP phone. When t
),
by pressing this key, a dial tone will be heard, then the user can key
another IP phone’s number to transfe
r the call to another party. If the call
in
transfer is successful, a busy tone will be heard to notify the user to hang up
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VP3302 IP Phone User Manual
the phone. If the call fails, the user can press the “Transfer” key again to
retrieve the original call connection.
When a call is incom
“Transfer” key and then another IP phone’s number, a user can transfer the
call immediate
14. RE/DIAL
When the IP phone is off the hook and some number has been dialed, this
key is pressed to call out. The “#” key does th
called num
When the IP phone is taken off the hook and this key is pressed immediately
afterward, the last dialed nu
15.
Users are able to store 10 specific phone
Users are ab
speed dial key from
ing and the IP phone is ringing, by pressing the
ly to another party without answering the call.
is same function to send out a
ber.
mber will be called out right away.
SPEED DIAL M1 – M10
numbers in the slots of M1 - M10.
le to make a speed dial call to the specific party by pressing the
M1 – M10.
16.
PhoneBook
Users are able to store up to 50 phone n
“PhoneBook” button. Fo
r each item of the 50 phone book numbers, the user
umbers by pressing the
can store both the number and the name for display.
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VP3302 IP Phone User Manual
2.2
LCD Menu List
The following is the roadmap of the menu on your IP phone.
View
¾ Network Value
¾ IP Address ¾ Network Mask
Default Route
¾
¾ DNS Server ¾ Ping ¾ Restart
Image Version
¾
¾ (Yes/No) PKT Trace
Configure (Password: 135)
¾ Network
¾ (Yes/No) Dynamic IP
¾ (Yes/No) PPPoE
¾ If yes:
¾ PPPoE Username ¾ PPPoE Password
¾ Static IP
¾ IP Address ¾ Network Mask ¾ Default Route ¾ DNS Server
¾ Time Zone ¾ SIP
¾ Login ID
¾ Number
¾ Password
¾ (Yes/No) Proxy On
¾ If Yes:
¾ Proxy Address ¾ Proxy Port
¾ (Yes/No) Outbound Proxy
¾ If Yes:
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VP3302 IP Phone User Manual
¾ SIP Domain Name
¾ Frame Size
¾ Forward Mode
¾ Outbound Proxy IP ¾ Outbound Proxy Port
Advanced (
¾ System
¾ DSP Version ¾ Upgrade/DnLoad
¾ FTP Server IP ¾ e
¾ (Yes/No) Im
¾ If Yes:
¾ Imme
¾ (Yes/No) Bus
¾ If Yes:
¾ Busy Number
¾ (Yes/No) No
¾ If Ye
s:
¾ No Answer Number ¾ No
Password: 1230)
Image File Nam
mediate
diate Number
y
Answer
Answer Time
¾ Upgrade g ¾ Upgrade d ¾ Config Profile
¾ Debug Mode
¾
Dump Address
Ima e Loa er
¾ Dump Size ¾
Dump!
¾ Network
¾ ¾
¾ (Yes/No S
¾ APS Ser ¾ Restart Count ¾ RTP ¾ (Yes/No p e
MAC Address NTP Server
) AP Enable
ver
Process
) By ass Serv r
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VP3302 IP Phone User Manual
¾ (Yes/No) Jitter Buf ¾ (Yes/No) Aut
¾ Phone A
¾ Code
dvanced
c
¾ G.711u
¾ G.711a
¾
G.729
¾ G.72
3
¾ DTMF
¾
DTMF Relay
¾ Pay
load Type
¾ Voice
¾
(Yes/No) VAD
¾ BG is
No e Level
¾ Vo l u m e
¾ Ring Volume
¾ Handset Volume
fer
o Upgrade
¾ Hand free Volume
Codec Tx Gain
¾ ¾ Scrn Con (0-9 ¾ Ring Type (1-10) ¾ U
I Mode
¾ Console
¾ Lcd
¾ Both
¾ SIP
Advanced
¾ (Yes/No) Jmp
¾ Jmp Number
¾ Jmp Passwo
¾ Jmp Pro
¾ Jmp P ¾ P
rotocol
¾ (Yes/No) STU
¾ Media Port
)
PxyOn
rd
xy Address
roxy Port
N Server
¾ Reg From
¾ Reg To
¾ Reg Expi
re
¾ Reg Action
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VP3302 IP Phone User Manual
¾ Local Port ¾ User Setting
¾ Platform
¾ Billing Server
¾ Log
¾ Stat
in
¾ U
ser Name
¾ P
assword
¾ C ssword
onfirm Pa
¾ Admin U ¾ Adm
sername
in Password
istics
¾ User St
atistics
¾ Call Missed
¾ Call Received
¾ Call ¾ P
hone Statistics
Dialed
¾ Call Missed
¾ Call Received
¾ Call Dialed
¾
Additament
¾ International ¾ My Count
ry Code
¾ Area Prefix Code
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VP3302 IP Phone User Manual
2.3 Installation Environment
allation Environment
Figure 4. Inst
Step 1:
Please one and its handset. Then connect your handset to
take out your IP ph
the IP phone by plugging it into the left jack of the handset. If you use
RJ-45 broadban
br o the WAN port of your IP phone, such as NAT, HUB,
oadband modem t
A
DSL, or CABLE.
d connection, please connect your network cable from your
Step 2:
If you would like to have a PC online at the same time, please connect this
port to your PC.
Step 3:
Plug in your power adaptor to your IP phone and power source. The LCD of
your IP phone will display “Starting…….” and then the “SIP” menu will
appear within approximately 4 seconds.
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3 d
Configuration from The Keypa
The VP3302 series IP Phone installation design is very friendly. Almost all the
configurations can be done through the keypads and LCD screen display on the
phone set in a few minutes. In order to make a VoIP call, please do the
configurations through the keypads as described in the following few sections.
Note:
(1). When inputting an English character in any menu item, please press that
key button quickly to switch between the different characters until the correct one is found.
(2). When the input mode is in digit mode ( inputs are ‘0’~’9’ and ‘*’,’#’), if an
English character is needed, please press the “TXT ←→ NUM” key first to toggle to “character” input mode.
3.1 Network Configuration
W
hen using the VP3302 IP Phone, first set the network configuration to let
the I
P Phone connect to the internet. , The proper method to configure the IP
Phon
e to connect to Internet depends on the network environment and phone
mod
el.
3.1.1 Dynamic IP Method (DHCP)
M
ost of the network environments at the office, a hotel room or home are
under device/router device). Under this environment, the
a NAT (IP sharing
easiest way to connect to the internet is using the DHCP method. The IP Phone
when configured using this method will get the IP parameters dynamically, and
conne
ct to the internet automatically.
C ► (Yes/No) Dynamic IP
onfigure ► Password：135 ► Network
Please press the “OK” key to set Yes on “(Yes / No) Dynamic IP” when
using DHCP method.
Most cable modem connections also use the DHCP method.
3.1.2 PPPoE Method
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Most of the broadband network environments provided now by ISPs are
ADSL connections Under this environment, the IP Phone can directly connect to
the ADSL modem by entering the PPPoE account information (user name and
password) provided by the ADSL service provider. Please follow the directions
below.
Configure ► Password：135 ► Network ► (Yes/No) PPPoE
Press the “OK” key to set Yes on “(Yes/No) PPPoE” when using the
PPPoE m .
ethod. And then key in the account information from the ISP vendor
PPPoE Username – Please input the user name of the account given by the
ADSL ISP.
PPPoE Password – Please input the pa
I
SP.
3.1.3 Static IP Method
For other network environments, users will need to set the static IP provided
by the ISP or from a MIS person in the office.
Configu
re ► Password：135 ► Network ► Static IP
Under the “Static IP” submenu, please key in the IP address, network mask
and default router settings provided by your ISP or private IP address.
ssword of the account given by ADSL
Once all the network settings are completed, please restart your IP phone
You are now able to check whet
her your internet connection is working
properly. Go to View Æ Ping, then key in a public IP address (e.g. 168.95.1.1)
to
ping. If the response is ok, then the network settings are completed.
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VP3302 IP Phone User Manual
3.2
Registration to Proxy Server
After the network environment is set and connected to the Internet, you
re IP
gister the IP Phone to the SIP Proxy server by using the account from your Vo
vendor/operator. The following methods to register to a gatekeeper or proxy server
depends on your IP Phone model.
3.2.1
Registration to a proxy server
When the VoIP vendor/operator is running a SIP system, configure the
following parameters to register the VP3302 to the proxy server.
Con
figure ► Password：135 ► SIP
A. umber – Please input the phone number (username) to register to the proxy
N
server.
can
B.
Password – Please input the password to register to the proxy server.
This password is carried in the SIP Proxy-Authorization field using the
MD5 digest method for authentication purpose
needs this field. If not needed, keep it empty.
The VP3302 follows the standard RFC-2617 to do authentication.
C. Login ID – please input the username for registration authorization
When the IP Phone is registering to the proxy server, the Authorization
field will have the username = “xxxxx”, if the “Login ID” entry is empty, the
username will use the “Number” input value, but when the “Login ID” field
has some value, the username will use this “Login ID” value for
uthorization.
a
D. (Yes/No) Proxy On – please select Yes and register to the proxy server.
After this item is enabled, two more menu items will appear. One is the
s. Not every proxy server
.
proxy server address; it sets the IP address or domain name address of the
proxy server. Another is the proxy server port, to set the port of the proxy
server; its value is usually 5060 unless specified by the service vendor.
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VP3302 IP Phone User Manual
If the IP Phone does not register to a proxy server, it still can call
another IP phone by calling the IP address directly.
E. (Yes/No) Outbound Proxy – please set this item to Yes if the registration
needs to pass through the Outbound Proxy server.
ote: Most proxy servers now have the built-in ability to let IP Phone pass
N
through NAT/router devices. This pass-through function does not need the IP Pho lso more reliable, easier and
ne to change anything. This method is a successful than the other NAT pass-through methods like STUN. The Outbound Proxy ion, e server. And of
method is similar to the Proxy server built-in NAT pass-through solut
xcept that the packets need to pass through the Outbound proxy
course, this pass-through method does not need the IP Phone to change anything.
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3.3 Reg
When the network and registration configur
P ges
hone, the LCD display on the IP phone will show one of the following messa
depe
(
a). When the IP Phone registered to a SIP proxy server successfully, the LCD
This means that the VP3302 is working and ready for outgoing/incoming
istration/Startup Message
ations are set, please restart the IP
nding on whether the registration is ok or not.
screen will display the following message:
SIP (number)
Date Time
calls. The number inside braces () is the IP phone’s number.
SIP (Proxy On)
Date Time
This means that the VP3302 is working and ready for outgoing/incoming
calls. But if the LCD displays the “Proxy Off”, then the IP Phone did not
register. In this case, to malke calls, dial the IP address of other IP Phone
directly.
(b). When the IP Phone is configured to use a proxy server, but has not yet
registered successfully or has failed, the LCD screen will display the
following message:
Registering (number)
Date Time
When the “Registering” message is displayed, the IP phone can not
make any calls, but the menu selection and the on-hook/off-hook function
can work.
(c). When the IP Phone has failed in registering to a SIP proxy server, the LCD
screen will display the following message:
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VP3302 IP Phone User Manual
RegFail (failed message)
Date Time
The failed message could be one of the following:
(1). Duplicate: means that the registering number is duplicated with
another, or the IP Phone’s previous registration information is still kept
in the gatekeeper/proxy server and wa
s not unregistered last time (this
could happened if the IP Phone is powered off instead of restarted from
the menu ite
you may need to wait abou
ccessfully again.
su
m). If the previous registration information is not cleared,
t 4 minutes before the IP Phone can register
(2). Security: means that the account (username/password) is not correct.
Please check your account again.
When the RegFail message is displayed, the IP phone can not make any
ca d the on-hook/off-hook function can work.
lls, but the menu selection an
).
(e When the IP Phone fails in registering to a SIP proxy server, the LCD screen
will display the following message:
DHCP
Fail (number)
Date Time
This means that the IP phone is configured to use DHCP to get an IP
address, but the DHCP procedure failed (can not find a DHCP server or the
DHCP server rejected the IP assignment). The IP phone can not make any
ca ok functions can not work, and no sound is heard
lls, the on-hook/off-ho
on Only the menu selection can work.
the handset and the speaker.
he IP phone will continuously try to get an IP address from the DHCP
T
serve
r. So, if the DHCP server is responding, the DHCPFail() display will
change to SIP() to notify the user that the IP phone is working.
(f). When the IP Phone is set to use the PPPoE method for network connection,
but has some problem in finding the PPPoE server (ADSL modem), the
LCD screen will display the following mess
age:
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VP3302 IP Phone User Manual
PPPoE FindFail(number)
Date Time
This means that the IP phone is configured to use PPPoE to get IP
address, but the PPPoE procedure has fa
iled (can not find a PPPoE server or
the network connection has some problem). The IP phone can not make any
calls
, but the menu selection and the on-hook/off-hook function can work.
(g). Whe
n the IP Phone is set to use the PPPoE method for network connection,
but t
here is some problem in the PPPoE account, the LCD screen will
displa
y the following message:
PPPoE AuthFail (number)
Date Time
This means that the IP phone has been configured to use PPPoE to get
an IP address, but the PPPoE server has refused the connection because the
username/password are not correct. The IP phone can not make any calls,
but the menu selection and the on-hook/off-hook function can work.
). When the IP Phone has enabled “Immediate Forward”, the LCD screen will
(i
dis ssage:
play the following me
FWD(number)
Date Time
This means that the VP3302 is working and ready for
outgoing/incoming calls. But for any incoming call, it will be forwarded to
the “Immediate Forward Number”. The IP Phone with the “Im mediate
Forw ard” function enabled will not ring.
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3.4 C View” item
Under the “View” menu item, there are many submenu items. These items are
mainly for q
provide
describ
netw S server address. Depending on the network
m
get its I DHCP, PPPoE or static method. Viewing these
values a t, real IP address settings.
onfigurations under “
uick information about the current status of the IP Phone and also to
some simple functions to check the network status of the IP Phone, as
ed below:
3.4.1 View current network settings
B
y selecting “View” Æ “Network”, you can see your current IP Address,
ork mask, default router and DN
ethod configured under the ConfigureÆNetwork submenu, the IP Phone could
P address through modem,
llows you to know the curren
3.4.2
Ping another device
Th
e “Ping” function is one of the most often used tools for PCs to check if the
netwo lecting
rk connection is ok or to check if another device is there. By se
“View” Æ “Ping” and keying in the IP address or domain name of another device,
the IP Phone can check if the connection to that device is ok. This could also be
used ternet is ok by pinging another device that
to check if the connection to the In
already in the public Internet area. For example, you can ping 168.95.1.1 or
is
www.hin
et.net to check the public connection status.
3.4.3 “Warm restart” the IP Phone
B
y selecting “View” Æ “Restart”, the IP Phone will “warm restart”
imme t from the power down/up (cold
diately. This “warm restart” is differen
start) action in that the “warm restart” will do the “un-registration” process to
re
the gatekeeper or proxy server if the IP Phone is registered. The “warm restart”
will also disconnect the modem connection if a modem is connected.
3.4.4 Displays current image version
By selecting “View” Æ “Image Version”, the users can view the current
software version in the IP Phone. The software version is identified by the date
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of release of the software image.
3.4.5 Packet Trace for signal monitoring
If the IP Phone has some problem registering to the gatekeeper or proxy
server, or there is a problem making or receiving VoIP calls, then, select “View”
set “PKT Trace” to (Yes). The LCD screen will then display all the signaling
Æ
mes onitor the signals to possibly
sages received, and this allows users to m
identify the problem
.
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3.5 “Forward” Configurations
T nt kinds of call forward
he VP3302 series IP Phone supports three differe
functions, please select “Configure” Æ “Forward mode” for these three kinds of
selectio
ns:
3.5.1 Immediate Forward
Under “Forward mode
forward
would like the call to be forwarded to. For example, when A calls B, and B’s phone
has Yes set for “(Yes/No) Immediate” with number 555-5555, then, under any
circumstance, a phone call from A will be forwarded to number 555-5555.
forward” can not be enabled. Only one can be enabled at a time.
by selecting Yes on the “(Yes/No) Immediate” and input the number he/she
When the “immediate forward” is enabled, “busy forward” and “no answer
” submenu, users are able to setup for immediate
3.5.2 Busy Forward
Under the “Forward mode” submenu, users are able to setup for busy forward
by selecting Yes for “(Yes/No) Busy” and input the number he/she would like calls
to be forwarded to when this phone is busy (active). For example: B has set Yes on
“(Yes/No) Busy” with number 555-5555. When A calls B, and B’s phone is busy,
the call from A will be forwarded to number 555-5555.
3.5.3 No Answer Forward
Under the “Forward mode” submenu, users are able to setup for no-answer
forward by selecting Yes on “(Yes/No) No Answer” and input the number he/she
would like the call to be forwarded to when the phone is not answered for the
specified amount of seconds. For example: B’s Phone has Yes set for “(Yes/No) No
Answer” with number 555-5555 and no-answer time equals 10. When A calls B,
and B’s phone is not answered, then, the call from A will be forwarded to number
555-5555 after ringing for 10 seconds with no answer.
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3.6 Software Upgrade
The VP3302 series IP Phone provides a very simple software upgrade
method. Follow the hot key definitions in section 6.1 (table 3) to upgrade the
different models. The upgrade is done from the FTP server configured inside the
IP hone, or can be changed from the Web configuration described in section
P
4.5
.
During the software upgrade process, do not power down the IP Phone until
the upgrade is done.
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4 eb
Configurations on The W
The VP3302 series IP Phone also provides web interface for configuration.
Key in the IP Address of the IP Phone using any web browser (IE5 Explorer or
Netscape). You will see the following login window:
enter
root
****
Password:
Username:
Please key in the username “root” and password “1234”, then press “enter”.
You will enter the home page of the IP Phone as shown below.
From this first page, you will get the basic information of the IP phone. You
also can set the configurations by selecting the specific pages:
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4.1 Network Configurations on the Web
Byb clicking on the “Network” icon on the left banner, the following page will
e displayed to allow you to set all the network related configurations.
4.1.1 Basic
Please see section 3.1 for the explanation of each field.
4.1.2 Others
4.1.2.1 MAC Address –
View the MAC Address of the IP Phone. Not changeable here.
4.1.2.2 NTP Server –
Set the NTP (Network Time Protocol) server’s IP Address for the IP
Phone to get current date/time and display it on the LCD screen.
4.1.2.3 Time Zone –
Specify the time zone of your area. You can click the nearby “View”
icon to see the time zone of your area. For example, set the value to 8
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for the Taiwan area.
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4.2 SIP n the Web
By clicking on the “SIP” icon on the left banner, the following page will
display to allow you to set all the SIP related configurations.
Configurations o
4.2.1 SIP Parameters
Please see section 3.2 for the explanation of each field.
4.2.2 Forward Mode
Please see section 3.5 for the explanation of each field.
4.2.3 Advanced
4.2.3.1 Reg From:
Modify the “From:” field in the SIP/SDP messages. This should be left
empty unless for a specific system.
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4.2.3.2 Reg To:
Modify the “To:” field in the SIP/SDP messages
. This should be left
empty unless for a specific system.
4.2.3.3 Reg Expire:
Modify the value “Expires:” field in the SIP/SDP messages. This will
control the re-registration period.
4.2.3.4 Min Media Port:
This is the minimum value for the range of the transmitted RTP
packet’s port.
4.2.3.5 Max Media Port:
Thhis is the maximum value for the range of the transmitted RTP
packet’s port.
4.2.3.6 Codec:
This is the type of Codec for the transmitted RTP packets. In the SIP
call process, the type of Codec negotiated is determined by the called
party.
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4.3 Phone Configurations on the Web
By clicking on the “Phone” icon on the left banner, the following page will
display to
allow you to set all the phone related configurations.
4.3
.1 Prefix
For some specific VoIP systems, when the IP Phone calls the PSTN or
a m
obile number, the called number must include the country code. For
ex
ample, the country code of Taiwan is 886. So, if the user wants to call
02-25621234 in Taipei city, then the called number needs to be
86-2-25621234. But this is not consistent with normal dialing behavior.
8
In order to use normal dialing behavior, set the “My Country Code” value
to 886, and set the “Area Prefix Code” value to 0.
As for the “International Code”, when you want to dial an international
call, the International Code will be removed. For example, suppose a user
wants to make a call to China, the dialed number will is
002-86-2112341234, the IP Phone will remove the “International Code”
002, and send the real number of 86-2112341234.
This prefix code implementation is only needed for some specific VoIP
systems. Normally, this is not needed, just let all the prefix values be
empty.
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4.3.2 Voice
4.3.2.1 Ring/handset/handfree Volume –
Adjusts the volume of the receiving voice.
4.3.2.2 CodecTxGain –
Adjusts the output voice volume.
4.3.2.3 Ring Type –
Adjust the ring type (ring pattern) of an incoming call.
4.3
.3 Others
4.3.2.4 RTPLowBW –
This ability improves voice quality of the transmited direction if the
internet bandwith is not sufficient by decreasing the voice packet
bandwidth.
4.3.2.5 Jitter Buffering –
T
his adjusts the jitter buffering ability of receiving voice packets from
the normal 150ms to 400ms. In some specific internet connections, the
traffic arrives with large jitter, i.e. bad voice quality. You can improve
the voice quality by enabling the “Jitter Buffering” function.
4
.3.3.1 VAD –
Voice Activity Detection, the IP Phone will detect if the user is talking
o
r not, and avoid sending voice packets when the user is silent to decrease
t
he bandwidth requirement.
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4.3.3.2 BG Noise Level –
This value controls the sensitivity of the VAD
detection.
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4.4 System Configurations on the Web
By clicking on the “System” icon on the left banner, the following page will
display to
allow you to set all the system related configurations.
In this page, you can do the software
of the web login account and reboot (restart).
upgrade, change the username/password
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5
Call Functions
5.
1 Making Calls
To make a call, pick up the handset, dial the desired party’s number, and end
with the “#” key to complete the dialing. An
press the light blue button (“SPEAKER” key) at the lower-left corner. Dial the
desired party’s number, and end with the “#” key to complete the dialing.
Note: This “handfree” operation can only hear the remote party’s voice, there is no handfree microphone to send out voice. (microphone is optional)
alternative way to make a call is to
5.2 Receiving Calls
When a call is incoming and the IP Phone is ringing, to receive this call, just
pick up the handset.
5.3 Checking call history (incoming/outgoing/missed calls)
The call history can be displayed on the LCD screen by pressing the “Å
UP” key or “DOWN Æ” key when the IP Phone is in an idle state.
There are three kinds of call history:
“Incoming” is the record of numbers and time of last 10 incoming calls that
were answered.
“Outgoing” is the record of numbers and time of last 10 successful outgoing
calls.
“Missed” is the record of numbers and time of last 10 incoming calls that
were not answered.
When viewing the number of any call history, you can press “MENU/OK”
key to do one of the following three actions:
1.Dial – to call the number by directly pressing the “MENU/OK” key again.
2.Delete – to delete the item from the call history.
3.Add To PhoneBook – adds the name and number of the item to the phone
book. The added item is automatically sorted alphabetically in the phone
book.
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5.4 Auto Redial
Users are able to
“RE/DIAL” key after taking the handset off-hook or in handfree mode.
call out using the last dialed number (redial) by pressing
5.5 Call Forward
ou can set the call forward functions through the keypad or web
Y
configurations. Please refer to section 3.5 for the detailed settings and function
descriptions.
5.6 Call Transfer
The IP phone supports two types of call transfer functions. They are blind
transfer and consultant
transfer.
5.6.1 Blind Transfer
With blind transfer, users transfer the caller/callee to a third party without
informing the third party who is transferring the call. For example, A
A w ll transfer the call to C by pressing
ant B to transfer the call to C. B wi
“TR
ANSFER” button first. When B hears a dial tone, B dials C’s number. B then
hangs up.
The flowchart of a blind transfer:
A calls and talks to B
A asks B to tran
B presses the “TRANSFER” key.
B hears a dial tone.
B dials the number of C.
C is ringing.
C ans
B is disconnected automatically.
5. onsultant Transfer
6.2 C
sfer the call to C.
wers.
calls B and
With consultant transfer, users transfer the caller/callee to third party by
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informing the third party who is transferring the call. For example, A calls B. A
wants B to transfer the call to C. B will transfer the call to C by doing the
follo
wing. B presses the “HOLD” button, and after hearing a dial tone, B dials
C’s number. B talks to C, B hangs up and then A can talk to C.
The flowchart of the consultant transfer is:
A calls and talks to
A asks B to transfer the call to C.
B presses the “HOLD” key.
B hears a dial tone.
B hangs up or presses the “TRANSFER” key.
A can talk to C.
5.7
Call Hold
Users are able to press HOLD to do consultant transfer, but if the number of
the third party is not dialed in 8 seconds, the IP Phone will go in to “Hold” state.
By pressing HOLD again, both ends are able to continue the conversation.
B dials the number of C.
C is ringing.
B talks to C.
B.
C answers.
5.8 Phon
B
are able to restore, in total 50 phone numbers with this function. When users
press the Phone Book button, the two options shown in LCD display are Phone
Book
After selecting the Phone Book option, users
Delete All. To er, users may select the Add
func ply select the
tion. To edit or delete phone book information, users may sim
edit rmation in the
or delete function in this category. Users may delete all info
entir
e phone book by selecting Delete All.
T
M1 hen selecting each slot, two options are
0 will be displayed in the menu. W
shown; Current Info and Change Setting. Current Info displays the phone
num
ber for a slot. By selecting Change Setting, users are able to change the
e Book and Speed Dial
y simply pressing the Phone Book button at the right bottom corner, users
and Speed Dial.
will see Add, Edit, Delete and
add a person’s name and numb
o set up the speed dial function, users should select Speed Dial and M1-
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person in the phone book list for that individual slot.
After the speed dial items M1-M10 are set, users can make speed dial calls
by directly pressing the M1-M10 key when the phone is off-hook.
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6
Attachment
6.1 Hot Key Definitions
Hot keys are a sequence of keys pressed when the IP Phone is in an idle
state.
The following table defines the hot key sequence and their corresponding
functions.
Hot Key Function
#*101* Upgrade MAC #*102* Test L CD #*103* Test LCD and Keypad #*104* Loop back test (call out) #*105* Loop back test (call in) #*109* MAC Check and modify #*110* Set to default #*112* Upgrade software of VP3302 #*800* Clear Gatekeeper IP #*801* Platform #801 #*802* Platform #802 #*803* Platform #803 #*804* Platform #804 #*805* Platform #805
Table 4. Hot key definitions
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6.2 SIP Interoperability List
The followings are the lists of some of the devices that have been tested to be
interope
rable with VP3302 series IP Phone.
Client/Terminal
-SCS-Clien
IPS 2.0.43.11
-S
- 1.10.187
SJ-Phone c
-X-Lite – FWD V2
t V1.00
.0
-Softphone – Simems V0.90Bata27
-Estara V3.0.0.15
-Cisco ATA-186
-Cisco 7905
-BCM SIP Phone
- eam SIP P
GrandStr hone
Proxy Server
- IP V0.5.0
Wparty S
- IP V0.5.5
Wparty S .2
- ： ZTE
中興通訊 SOFT SWITCH
-Asterisk 0.5.0
- ovida V1
Linux – V .5
inux – Vovida V1.5
-L
-S
ER 0.8.10
-WalkerSun softswitch
Gentrice proxy server
Inphonex platform
DeltaThree platform
NEC SV7000 IP PBX
Trunking Gateway
-Cisco 5300
-Quintum D2400
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