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SIP Extension Server
VES3302-36
Quick Installaion Guide
www.edge-core.com
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SIP Extension Server
VES3302
Quick Installation Guide
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Table of Content
TABLE OF CONTENT .....................................................................................................................2
BASIC CONFIGURATION..............................................................................................................3
NOTICE OF BASIC CONFIGURATION ....................................................................................................3
1. PREPARATION BEFORE INSTALLATION.................................................................................................................... 4
1.1 VES3302 Content.......................................................................................................................................... 4
1.2 Shape of VES3302......................................................................................................................................... 4
1.3 LED indicator of VES3302 ...........................................................................................................................5
2. CONFIGURATION OF NETWORK ENVIRONMENT ...................................................................................................... 6
2.1 Configuration for Windows XP / 2000 / 98................................................................................................... 6
2.2 Enter Management Web Page....................................................................................................................... 8
3. CONFIGURE IP AND MY PHONE NUMBER ...............................................................................................................9
4. CONFIGURE SERVER FUNCTION............................................................................................................................ 11
5. CONFIGURE SIP EXTENSIONS NO......................................................................................................................... 13
6. CONFIGURE PREFIX NO. OF EXTENSIONS (PREFIX MAP) ...................................................................................... 14
7. RESTART THIS MACHINE ....................................................................................................................................... 15
8. VERIFY SIP EXTENSION REGISTRATION STATU S................................................................................................... 16
9. HOW TO MAKE A CALL ......................................................................................................................................... 17
9.1 Basic Dialing – Dialing between extension................................................................................................ 17
9.2 Advanced Dialing (3) – Dial Economic Call to PSTN...................................Error! Bookmark not defined.
ADVANCED SETTING ..................................................................................................................18
10. CONFIGURE OF SIP REGISTRATION PASSWORD ............................................................................................... 19
11. HOW TO PASS THROUGH NAT OR FIREWALL .................................................................................................... 20
11.1 Private IP.................................................................................................................................................... 20
11.2 Passing Through NAT................................................................................................................................. 20
11.3 Open Server Port ........................................................................................................................................ 20
Q & A ................................................................................................................................................21
12. WHAT DOES CHANNEL NO. MEANS IN WEB PAT H : CHANNEL\?....................................................................... 22
13. WHAT IS LOCAL DOMAIN SERVER ? .................................................................................................................22
14. WHAT IS PUBLIC DOMAIN SERVER ? ................................................................................................................22
15. IS A SINGLE VES3302 ABLE TO ACT BOTH PUBLIC DOMAIN SERVER AND LOCAL DOMAIN SERVER?................ 23
16. UNABLE TO MAKE CALL TO OTHER SIP PHONE................................................................................................. 23
APPENDIX ......................................................................................................................................24
17. FLOW CHART TO CREATE VES3302 SIP LINE SERVER..................................................................................... 25
18. CHANNEL MAPPING TABLE .............................................................................................................................. 26
19. PRE-CONFIGURED PARAMETER - CFG FILE SPECIFICATION ............................................................................. 27
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Basic Configuration
Notice of Basic Configuration
1. For general application purpose (Such as conversation between
SIP extensions, conversation between SIP extensions and EdgeCore VoIP devices, ISR call service), the parameter is configured
in advance
You only need to setup IP address, My phone number and change
your real IP/Phone ID and configure this machine to pass through
NAT, and then you are able to use this device
2. For other advanced application purpose (such as SIP IP PBX
advanced function, Integration with other Edge-Core VoIP devices
advanced/value-added application), please refer to the user
manual in attached CD.
3. For some reason, you reset this machine and all data is lost, you
may refer to Appendix C and the description of this manual to
configure it back again.
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1. Preparation before Installation
1.1 VES3302 Content
1
2
Quick Installation Guide x 1 unit
3
4
5
6
VES3302 x 1 unit
Power Cord x 1 unit
Console Cable x 1 unit
Rubber Foot x 4 unit
CD x 1 unit
1.2 Shape of VES3302
【Front Panel】
Alarm
Power
Registered
Time server
VES3302-36
Stun
Console
9600 8N1
Link/Act
100Mbps
WAN
MD -XI
LAN
MDI
【Real Panel】
DC 5V / 1.5A
Attention!
Please use attached Power Adapter/Power Cord,
otherwise, it may damage this machine
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1.3 LED indicator of VES3302
Label Description
PWR ON Power supply is normal
ALRAM ON Errors detected when auto HW diagnostics running
TIME
SRVR
Registered
STUN
100Mbps
ON
Flash
Able to access to TIME SERVER
The system t
Time Server is not reachable, the LED is flashing until the
system is able to access Time Server
ries to access TIME SERVER every 30 minutes. If
OFF System has not yet access to Time Server.
ON Network Connection Fails
Flash
OFF
ON
OFF
ON Transmission Rate is 100Mbps
OFF Transmission Rate is 10Mbps
ON Network Linked Up
FLASH Sending/Receiving data packets Link/ACT
Only partial SIP Entity of this VES3302 is registered to
other Proxy Server successfully.
All SIP Entity of this VES3302 is registered to other Proxy
Server failed or the system is set to Registrar Enabled.
The system is linked to STUN Server
System never communicates with STUN Server.
OFF Network connection is fail
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2. Configuration of Network Environment
This chapter helps you how to configure the parameter of network
reparation before Configuration:
1. Please prepare a PC or Notebook PC. Connect one side of LAN cable to LAN
and connect the other side of LAN cable to 【To WAN / MDI-X】 of VES3302.
2. Connect Power Adapter and Power Cord to VES3302 and also plug adapter to
power outlet. It needs about 30 second to boot VES3302.
3. Please contact your network administrator to get a Fix IP for VES3302.
The default IP address of this machine is 192.168.0.2, Please configure the IP address of
your PC to the same Subnet of this machine (For example: 192.168.0.179), and then you
are able to configure the management web by Web Browser
2.1 Configuration for Windows XP / 2000 / 98
Step 1
Single click "My Network Places" in
desktop
Step 2
Right click "Properties"
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Step 3
Right click LAN icon and click
"Properties"
Step 4
Single click "Ethernet Protocol
(TCP/IP)" and then click
"Properties"
Step 5
5-1: Input the value below
IP address: 192.168.0.179
Subnet Mask: 255.255.255.0
Default Gateway 192.168.0.1
DNS Server 168.95.1.1
5-2: Click OK
Step 6
For Windows 2000/XP: Please
follow the steps on next chapter.
For Windows 98: Please restart
the computer before processing
the steps on next chapter
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2.2 Enter Management Web Page
Step 7
7-1: Start Browser and input URL: http://192.168.0.2 and then press ENTER.
7-2: Input WEB in User Name field (capitalized WEB) and leave Password
blank. They are default value and it can be modified in management web
later
7-3: Click OK
Step 8
Now, you had entered the Web management page (shown below).
Please proceed the steps on next chapter.
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3. Configure IP and My Phone Number
This chapter tells you how to configure the IP address and My Phone Number of this
machine
λ IP Address: Please apply a set of IP address from Network Administrator for this
machine in advance. We suggest you to use Fixed Public IP. If you
use Private IP, please refer to Chapter 11 for how to pass through
NAT
λ My Phone Number: We suggest you to use PSTN phone number from office or
home.
Configuration of IP address:
1. Click path on left column: HOME / IP Settings
2. Input IP Address aware from network administrator in Change To field.
3. Click Apply after new IP Address had been inputted
Input new IP
address and
then click Apply
Current IP Address
information (Read Only)
Input new IP address got
from network
administrator. (This page
shows the factory default
value)
λ Normally, it need to restart when the IP information is changed,
however, please restart it only when all of the setting below is
configured OK. It needs to input new IP Address configured here in
order to enter Web page again if you restart this machine.
λ Restart is required every time when IP address information is changed.
Attention!
If any setting in Web pages are changed by you, you have to
click button on the top-right corner of each Web pages in
Apply
order to take effect.
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Configuration of My Phone Number:
1. Click path on left column: HOME / Basic / System Config
2. Input Office or Home PSTN phone number to My Phone Number field.
3. Click Apply after phone number had been inputted
Input My Phone
Number and then
click Apply
Input Phone number.
(Same as home or
office PSTN phone
number. This page
shows the factory
default value)
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4. Configure Server Function
The parameter of Registrar Server and Proxy Server (figure shown below and next
page) is pre-configured. For general application, you only need to input correct
Public Address Settings in Sub-step 5 and click Apply, and then you can go
through to next Chapter
If you need to configure different parameter of Server for advanced application
purpose, or the setting is reset for some purpose, you can configure it by yourself
according to figure below and next page, also the Appendix C and the User Manual
in attached CD.
teps to check or configure Registrar Server:
1. Click path on left column: HOME / Advanced-SIP / Registrar
2. Check or configure each parameter according to sub-steps on the figure
below.
Sub-step 1:
Select Enable
Sub-step 2:
Select ON
Sub-step 3:
Click Apply
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g
g
Apply
teps to check or configure Proxy Server:
1. Click path on left column: HOME / Advanced-SIP / Common
2. Check or configure each parameter according to sub-steps on the figure
below. Be aware that the IP address you input must be the same as the IP
address configured on chapter 3.
Sub-step 1:
Check default value.
Don't chan
Sub-step 2:
Check default
value. Don't
chan
Sub-step 3:
Check or select Enable
e.
e.
Sub-step 4:
Check or select Enable
Sub-step 5:
Check or input
"12345"@"Your IP address"
(Default value is
12345@192.168.0.2 )
Sub-step 6:
Check or select Enable
Sub-step 7:
Check or input 12345,
12345 is default value
Sub-step 8:
Click
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5. Configure SIP Extensions No.
Classify by the model you purchase, there are 12, 36 and 90 SIP Channel available.
Each Channel can be registered by one SIP device as an extension. SIP phone or
gateway that wants to register to this machine has to use the account and password
specified by this machine. This chapter tells you how to open SIP Extension No. For
the setting of Password, it will be described on advanced configuration.
λ The SIP Extension No. is pre-configured in advanced (shown on figure
below). You can click the path on left column: HOME / Channel /
Configuration and check the setting according each step
λ If you need to configure different SIP Extension No. or the setting is reset for
some purpose, you can configure it by yourself according to figure below,
also the Appendix B and Appendix C
Step 1:
Select "Channel" you want to
configure, and then click
"Select"
Step 2:
Select Channel as Step
1 and check or input
related user account
mapping
Channel 1 -- 1010
Channel 2 -- 1011
Channel 3 – 1012
:
:
Channel 12 – 1021
:
Channel 36 – 1045
:
:
Channel 90 -- 1099
Step3:
All Join Entity 1
Step 4:
Click "Apply"
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λ
6. Configure Prefix No. of Extensions (Prefix Map)
For the SIP Extensions that can dial to each other, you need to configure Prefix No.
of this machine.
Steps to configure Prefix No. of Extensions
1. Click path on left column: HOME / Advanced-PBX /Prefix Map
2. Input 10 in Prefix field
4. In Phone Number field, please input the number of My Phone Number
(refer to Chapter 3). This number has to be complete number (country
code + area code + Phone number)
5. Select iPBX in Type field
6. Click Apply
Then click
Apply
Input 10 in Prefix field
λ In Phone number field, input My Phone
Number. country code + area code +
phone number (default value is
886244970000)
λ Select iPBX in Type field
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7. Restart this machine
All parameter in above chapter has to execute restart in order to take effect.
teps to restart this machine:
1. Click path on left column: HOME / Basic / System Config
2. Select Warm Restart in System Restart field
3. Click Apply
Then click
Apply
System clock
will restart if the
machine is
restart
Select
Warm Restart
λ Resume your PC to original IP and Enter this web management interface by
new IP address assigned by Network Administrator described in [Chapter 3:
Configure IP and My Phone Number] if necessary after the system is
restarted.
λ Next, register SIP phone or gateway to this machine, and then you are able
to make calls. For SIP phone or gateway configuration, please refer to
Edge-Core Web http://WWW.EDGE-CORE.COM
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8. Verify SIP Extension Registration Status
User can check the registration status in this page. If the registration is fail, you are not
able to dial phone call.
Configuration of SIP Registration:
1.
Click path on left column: HOME / Advanced-SIP / Registrar
2. In Registered List field, check User and Contact URL column to see if
there is any registered record. It record is shown, that SIP device is registered
successfully.
Extension 1010 and
1011 is registered
successfully
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9. How to Make a Call
9.1 Basic Dialing – Dialing between extension
Each SIP phone that registers to VES3302 is regarded as an extension. SIP phone
dial to each other is called Dialing Between Extensions.
dial to Ext. 3810)
1. Hook off and hear dial tone
2. Dial 3810 (hear ring back tone)
Dialing method: (Ext. 3811
3. Ext. 1010 pick up phone (conversation start)
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Advanced Setting
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10. Configure of SIP Registration Password
For security reason, we strongly suggest you configure passwords for different account
according to the figure below.
tep to configure SIP Extension password:
1. Click path on left column: HOME / Advanced-SIP / Inbound Auth
2. Configure parameter according to each sub-steps in the figure below. Be
attention that you have to input each Extension No. and setup its password one
by one.
Sub-step 1
Input a string, such
as: Name of your
company
Sub-step 2
Select Entity 1
Sub-step 3
Input Extension No.
individually
(1010 ~ 1021)
Sub-step 4
Input Password
Sub-step 6 Click Apply
Sub-step 5
Confirm
Password
When a set of password is applied to a account (Username), the SIP device (SIP
Phone) also need to input Account and Password for registration to VES3302.
Example information in SIP device as below:
Public address: (Account of VES3302@IP address of VES3302 (Ex.:
1010@192.168.0.2)
User Name: Account, (Ex.: 1010)
Password: The same password as the sub-step 4 of the configuration above.
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11. How to pass through NAT or Firewall
When VES3302 acts as Public Domain Server, it needs to use Public IP. If Public IP
address is not available and need to use Private IP instead, then you should try to
pass through NAT. If Firewall is used in your company, please contact network
administrator to open the related Port No. for this machine.
11.1 Private IP
The sections below are the private IP address in LAN (Local Area Network) and it is
unable to connect to Internet directly. NAT device is needed to switch to Public IP
for Internet connection.
1. 10.0.0.0 ~ 10.255.255.255
2. 192.168.0.0 ~ 192.168.255.255
3. 172.16.0.0 ~ 172.31.255.255
11.2 Passing Through NAT
If the IP address you used is inside the IP section above, there are two ways to
pass through NAT
(1) Specify WAN IP by yourself
Step 1: Click path on left column: HOME / Advanced-SIP / STUN
Step 2: Select Disable in STUN Server Field
Step 3: Input fixed Public IP of NAT device for the Private IP of this machine in
NAT WAN IP field
Step 4: Click Apply
(2) By the support of STUN server to pass through NAT (If STUN Server is
available for passing through NAT)
Step 1: Click path on left column: HOME / Advanced-SIP / STUN
Step 2: Select Enable in STUN Server Field
Step 3: Use default value 0.0.0.0 in NAT WAN IP field
Step 4: Input the related information of STUN Server
Step 5: Click Apply
11.3 Open Server Port
Please contact network administrator to configure the UDP port number section
below as Server port in NAT device (IP Sharing Device, Router, and Firewall):
(1) UDP Port 2000
(2) UDP Port 5060
(3) UDP Port 10000 ~ 10719
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Q & A
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12. What Does Channel No. Means in Web Path: Channel\?
Classified by the model you purchase, VES3302 has 12, 36, 90 channels. Each
channel has Channel No. (Channel No. for 12 channel model are 10-21, 36 channel
model are 10~45, 90 channel model are 10~99. Each channel can be specified an
Extension No. for SIP phone registration (3810~3899). The illustration figure is
shown below.
Extension No.
Channel Channel No.
886-2-82263368
3010
3011
3012
3013
3014
3015
3016
3017
3018
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
My Phone Number
886-2-44970000
Dial: #4497000016#
13. What is Local Domain Server ?
All SIP extensions are all used in LAN (Local Area Network), they all use Private IP
and it is not connected to Internet. In this environment, VES3302 is Local Domain
Server. No STUN server is required (Disable) and WAN IP is not needed. All SIP
phone or gateway uses Private IP to register to VES3302 and make calls.
14. What is Public Domain Server ?
If SIP device in Internet needs to register VES3302, then VES3302 acts as Public
Domain Server and a Public IP address is required. If it uses Private IP, try to
configure it to pass through NAT (Firewall) by either enable the support from STUN
Server or specify WAN IP by yourself. Open port number for VES3302 as Server Port
in IP sharing device is also required.
If you configure VES3302 as Public Domain Server, we strongly suggest you to
configure Registration Password. Please refer to chapter 10 Configure of SIP
Registration Password
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15. Is a single VES3302 able to act both Public Domain
Server and Local Domain Server?
No, VES3302 is unable to support this structure. If VES3302 is configured as Public Domain
Server, we suggest you to use Public IP and all SIP extension use Public IP, too. Use only
Private IP to register Local Domain Server.
16. Unable to make call to other SIP phone
1. Please check Web path: WEB/Advance-SIP/Registrar to see if both side are
registered successfully.
Please check Web path: WEB/Advance-PBX/Prefix Map to see if Prefix table is
2.
created.
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Appendix
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17. Flow Chart to Create VES3302 SIP Line Server
Create SIP
LINE
WEB\IP Setting
WEB\Advance-SIP\Registra r
Enable NAT
Traversal
(optional)
WEB\Advance-SIP\Registrar
Enable Registrar
WEB\Advance-SIP\Common
Disable
Register &
Outbound Proxy
WEB\Advance-SIP\Common
Create SIP Entities
No
Use Private
IP
No
Configure
WAN IP of
NAT WAN
side
Open Server Port
5060 /10000~10719
(Public Domain Server)
STUN
Enable?
WEB\Advance-SIP\STUN
IP Sharing
Device
No
Yes
Configure
WAN IP as
0.0.0.0
Open Server Port
5060
Yes
WEB\Advance-SIP\STUN
IP Sharing
Device
Local
Domain
Server?
Yes
WEB\Advance-SIP\STUN
Disable STUN
WEB\Advance-SIP\STUN
Configure
WAN IP as
0.0.0.0
WEB\Advance-SIP\Common
Enable Caller ID
authentication
WEB\Advance-SIP\Common
Configure Publice Addr.
for Server
(contact addr)@(Server IP)
WEB\Channel
Configure SIP Number
for UA
Virtual device = xxxxx
(xxxxx: SIP number)
WEB\BASIC
Reboot
WEB\Advance-SIP\Reg istrar
Check UA Registered list
* Local Domain Server: Server and SIP Phone is used in the same
NAT environment, they communicates by Private IP
* Public Domain Server: Server use Public IP or get IP information
from STUN, for the registration of SIP device in Internet
* NAT Traversal: If SIP device is behind NAT, this function
prevents Signaling port of SIP device from timeout.
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18. Channel Mapping Table
Channel Extension Channel Extension Channel Extension
Channel
No. No.
Channel
No. No.
Channel
No. No.
1 10 3810
2 11 3811
3 12 3812
4 13 3813
5 14 3814
6 15 3815
7 16 3816
8 17 3817
9 18 3818
10 19 3819
11 20 3820
12 21 3821
13 22 3822
14 23 3823
31 40 3840
32 41 3841
33 42 3842
34 43 3843
35 44 3844
36 45 3845
37 46 3846
38 47 3847
39 48 3848
40 49 3849
41 50 3850
42 51 3851
43 52 3852
44 53 3853
61 70 3870
62 71 3871
63 72 3872
64 73 3873
65 74 3874
66 75 3875
67 76 3876
68 77 3877
69 78 3878
70 79 3879
71 80 3880
72 81 3881
73 82 3882
74 83 3883
15 24 3824
16 25 3825
17 26 3826
18 27 3827
19 28 3828
20 29 3829
21 30 3830
22 31 3831
23 32 3832
24 33 3833
25 34 3834
26 35 3835
27 36 3836
28 37 3837
45 54 3854
46 55 3855
47 56 3856
48 57 3857
49 58 3858
50 59 3859
51 60 3860
52 61 3861
53 62 3862
54 63 3863
55 64 3864
56 65 3865
57 66 3866
58 67 3867
75 84 3884
76 85 3885
77 86 3886
78 87 3887
79 88 3888
80 89 3889
81 90 3890
82 91 3891
83 92 3892
84 93 3893
85 94 3894
86 95 3895
87 96 3886
88 97 3897
29 38 3838
30 39 3839
59 68 3868
60 69 3869
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89 98 3898
90 99 3899
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19. Pre-configured parameter - CFG File Specification
The factory pre-configured parameter is listed below. When you lost the original setting, you can
configure it as the list below
Function Value Remark
My Phone
Number
Registrar Enable
NAT Traversal Enable
Entity #1 Control Enable
Public Address 12345@192.168.0.2
Contact Address 12345
Caller ID Authentication Enable
Dial Ending Time 3
ccess
code
IP Calls Only
IP Calls
Trunk Group1 Access
Trunk Group2 Access
Phoneset Programming
Abbr. Dial
Call Pick Up
Country Code 886
Area Code 2
Phone Number 44970000
Control Enable DID Mode
Prefix length 0
(blank)
＊＊
９
(blank)
＊１
＊２
＊３
Plus Call
Seize Remote Trunk
Seize Specific Trunk
(Class)
Call Retrieve
IP call priority PhoneBook-NetmosaPlus-Outbound
Continued
＊７
＊８
＊９
＊０
Prefix Phone No. Type Prefix Table
10 886244970000 iPBX
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Continued from last page
Function Value Remark
IP Setting Please contact
Distributor
Softkey
(per channel)
Virtual Device
(per channel)
Join SIP Entity
(per channel)
Soft key string **
Trigger Mode Key Press
Trigger Digits #
Append Trigger
Digit
Not Append
Channel#1 3810
Channel#2
Channel#3
…….
Channel#12
…….
Channel#36
…….
Channel#90
3811
3812
……
3821
……
3845
……
3899
1
ll channels join to entity
1
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Continued from last page
Function Value Remark
IP Setting Please contact
Distributor
Softkey
(per channel)
Virtual Device
(per channel)
Join SIP Entity
(per channel)
Soft key string **
Trigger Mode Key Press
Trigger Digits #
Append Trigger
Digit
Not Append
Channel#1 3810
Channel#2
Channel#3
…….
Channel#12
…….
Channel#36
…….
Channel#90
3811
3812
……
3821
……
3845
……
3899
1
ll channels join to entity
1
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VES3302-36
E072005-R01
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