Edesix VB400 User Manual
VideoManager 12.0
User Guide
This document is intended to serve as a reference to administrators when using basic
VideoManager features.
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This document is intended to serve as a reference to administrators when
using basic VideoManager features.
This document uses the following conventions:
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result in moderate injury, damage the product, or lead to loss
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Contents
1 Welcome to VideoManager 5
2 Home 6
3 Videos - how to... 7
3.1 Search Videos 8
3.2 Access A Video's Details Pane 11
3.2.1 Watch Videos 12
3.2.2 View Assets 15
3.2.3 View and Edit Video Properties 17
3.2.4 View and Edit Asset Properties 19
3.2.5 Perform Video Actions 21
3.2.6 Create, Edit and Delete Location Information 23
3.3 Import Videos 24
3.4 Change Viewing Options 25
3.5 Prepare Media 27
3.6 Bulk Edit Videos 29
4 Incidents - how to... 31
4.1 Search Incidents 32
4.2 Create, Edit and Delete Incidents 34
4.3 Clip Footage in an Incident 37
4.4 Redact a Video 39
4.4.1 Create, Edit and Delete Foreground Redactions 41
4.4.2 Create, Edit and Delete Background Redactions 43
4.4.3 Create, Edit and Delete Audio Redactions 45
4.4.4 Create, Edit and Delete Text Annotations 46
4.4.5 Create, Edit and Delete Brightness Redactions 48
4.4.6 Create, Edit and Delete Zoom Redactions 50
4.4.7 Create Other Redactions 52
4.4.8 Access the Redaction Advanced Dropdown 53
4.5 Bulk Edit Incidents 55
4.6 Create, Edit and Delete Bookmarks 57
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5 Devices - how to... 60
5.1 Search Devices 61
5.2 Assign Devices 65
5.3 Generate DockController Configurations 67
5.4 Perform DockController Actions 68
5.5 View Device Info 71
5.5.1 Perform Device Actions 73
5.5.2 Edit Device Properties 75
5.6 Bulk Edit Devices 76
5.7 Bulk Edit DockControllers 77
6 Frequently Asked Questions 78
6.1 Videos FAQs 79
6.1.1 Q: After recording, how do I download videos from my device to VideoManager? 80
6.1.2 Q. Why are some of the headings on my videos green? 81
6.1.3 Q: I can't see some of the videos on VideoManager. Why is this? 82
6.1.4 Q. Can I share videos with people who aren't on VideoManager? 83
6.1.5 Q. Why do some of my videos have a cloud symbol instead of a thumbnail? 84
6.1.6 Q. Why is the timestamp on my video incorrect? 85
6.1.7 Q. What is the difference between the operator and the owner of a video? 86
6.2 Devices FAQs 87
6.2.1 Q: Why can't VideoManager find my devices when I dock them for the first time? 88
6.2.2 Q. Why isn't my device streaming? 89
6.2.3 Q. Why isn't my VideoBadge docking? 90
6.2.4 Q. Can I move my devices from one VideoManager system to another one? 91
6.2.5 Q. Why does my device appear as "locked" on VideoManager? 92
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1 Welcome to VideoManager
1 Welcome to VideoManager
Thank you for choosing Edesix's VideoManager as your aggregator of evidential-ready footage.
VideoManager is designed as an intuitive browser-based system, requiring minimal training and input.
However, if there is a question or process that you can't find in this guide, useful contact information is
listed below:
l Support - edesix.com/support.
This gives you information regarding FAQs and returning equipment.
l Customer login - edesix.com/customer-login.
If you have software assurance, this will provide you with the latest VideoManager
software.
Chapters are arranged by the corresponding tabs on VideoManager (Videos, Incidents, Devices, Status,
and Admin). From there, the sub-chapters are arranged by actions you can perform in each tab. The
exception for this is the Admin tab - this is broken down into the panes and sections of the Admin UI.
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2 Home
2 Home
The Home tab provides a summary of the information and footage availableto the user in
VideoManager. It gives an easy-to-read overview of information for the user to view when they first log in.
The following information is displayed:
l
Recent Videos - gives details about the videos most recently downloaded
from a device. The user can navigate to a chosen video for more details and
editing functions.
l
Recently Edited Incidents - gives details about the most recently created
and edited incidents. Users can navigate to a chosen incident for more details
and editing functions.
l
Devices - VideoBadges assigned to the current users are shown here, as
well as the option to create QR codeconfigurations for VideoTags.
l
User-Specific Wifi Networks - this shows any user-specific WiFi networks
created by the user.
l
Notifications - a list of event notifications from VideoManager.
l
System Information - this provides information about the current version
of VideoManager and the option to export system logs, as well as listing any
licensed features the user owns.
l Messages - this displays the messages set by either the user or an admin-
istrator.
A number by a heading indicates that some actions (e.g. exports) have been completed and are ready
for review.
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3 Videos - how to...
3 Videos - how to...
The Videos area provides access to all videos available to a user in VideoManager and related functions
which they can perform on videos.
If users have sufficient permissions, they can:
l Search for videos, filter them by a number of criteria, and perform advanced
searches.
>> For more information, see Search Videos on page 8.
l View, edit, and share videos and assets.
>> For more information, see Access A Video's Details Pane on page 11.
l Import videos into VideoManager.
>> For more information, see Import Videos on page 24.
It is only possible to import non-PSS files if the feature has been licensed to the
user. Contact Edesix Support for more information.
l Change the way users view videos.
>> For more information, see Change Viewing Options on page 25.
l Bulk edit videos.
>> For more information, see Bulk Edit Videos on page 29.
Videos which have been downloaded from a device assigned to a user are shown under the My Videos
tab. Videos which have been shared with a user by another user are shown under the Shared Videos tab.
If a user supervises other users, their videos are shown under the Supervised Videos pane.
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3 Videos - how to...
3.1 Search Videos
Users can search for individual videos on VideoManager. This is useful if there are too many videos on
VideoManager to scroll through manually.
Videos can be searched by a number of criteria.
1. Navigate to the Videos tab.
2.
Select the Search Videos pane to search for videos by the following fea-
tures:
l Location - search for videos which were recorded in a specific place.
This can be done by clicking Set Location, where users can choose the
relevant location on a map, and set a radius to search (minimum radius
= 75ft, maximum radius = 6.25 miles).
l Earliest Date and Latest Date - search for videos between set earli-
est and latest dates. Users can also choose a specific time of day (in 24
hour format).
l Device operator - search only for videos uploaded by a specified
user.
l Owner - search for videos from a specified owner.
the person who originally recorded the video has left the organisation and their user
has been reassigned to someone else, that user becomes the owner of all their
footage. From the Video Details page, it is also possible to edit who the owner of
the footage is.
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This is usually the same as the device operator, but not always - for instance, if
Click My Videos to search only for videos that the logged-in user owns.
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There are also filters which can be checked:
3 Videos - how to...
l Source - search for videos from a specified device (or other source, if
the user has enabled Advanced Import). This should be done by serial
number.
l Origin - this will filter videos by the location to which they were down-
loaded. This could be a DockController, a mobile phone, or the PC on
which VideoManager is running.
To find videos which have been downloaded directly to the user's PC,
enter local into the search box.
l URN - search for a video by its unique Uniform Resource Locator.
l Advanced Filter - users with knowledge of using sequence conditions
can input more advanced search queries here.
l Include incident videos - select whether to include videos which are
part of one or more incidents.
l Include non-incident videos - select whether to include videos
which arenot part of oneor more incidents.
l Only bookmarked videos - select whether only bookmarked videos
areshown.
l Include deleted videos - select whether or not to include deleted
videos.
l Only videos that have location data - select whether only videos
with location data are shown.
l Only videos that have been shared - select whether only videos
that have been shared with other users on the system are shown.
These conditions have a cumulative effect (e.g. if both Only
bookmarked videos and Only videos that have location data
are checked, then only videos which are both bookmarked and have
location data will be shown).
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3. Click Find Videos to display all matching videos below the search options.
4.
Click Clear Filter to clear the search filters.
Users are only ableto search for videos if they have the corresponding permissions
(Access, under the Video Permissions pane).
3 Videos - how to...
l Advanced Filter - users with knowledge of using sequence conditions
can input more advanced search queries here.
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3 Videos - how to...
3.2 Access A Video's Details Pane
The Video Details pane gives the user detailed information about a video. It can be accessed by any user
whose roles allow them to search for or list videos.
To access the pane:
1. Navigate to the Videos tab.
2. Next to the video in question, click > More Details.
Users can find the relevant video by navigating to the My Videos, Shared Videos, or
Supervised Videos panes. They can also search for the relevant video from the
Search Videos pane.
>> For more information, see Search Videos on page 8.
Users can perform a variety of operations from the Video Details pane if they have the relevant
permissions. These operations include:
l Access a video's details pane, where users can watch the video and perform
video actions.
>> For more information, see Watch Videos on page 12.
l Edit video properties (change the device associated with a video, etc.).
>> For more information, see View and Edit Video Properties on page 17.
l Edit asset properties (changethe owner of an asset, etc.).
>> For more information, see View and Edit Asset Properties on page 19.
l Perform video actions (rotate a video, view an audit log, etc.).
>> For more information, see Perform Video Actions on page 21.
l Change the location information for a video.
>> For more information, see Create, Edit and Delete Location Information on
page23.
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3 Videos - how to...
3.2.1 Watch Videos
From the More Details pane, users can watch the specified video and configure playback controls - this
allows the user to change the way they view the video.
To watch a video and configure playback controls:
1. Navigate to the Videos tab.
2. Find the relevant video, and click > More Details next to it.
Users can find the relevant video by navigating to the My Videos, Shared Videos, or
Supervised Videos panes. They can also search for the relevant video from the
Search Videos pane.
3.
Click Play Video.
The bottom menu bar will appear.
4.
In the bottom menu bar, click Settings.
The Playback Controls menu will open.
From here, users can perform various actions:
l
Keyboard Shortcuts - Lists certain keyboard shortcuts that users can
take.
l
Date/Time Overlay - Displays or hides the date and time the video was
recorded.
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l
l Take Screenshot - Takes a screenshot of the video in playback.
Audio - Switches audio on or off.
3 Videos - how to...
The screenshot will be automatically downloaded to the user's PC.
l
Video Quality - Changes the quality of the video in playback. This option is
only available to users with the correct permissions.
The default video quality setting is Low. It is recommended that the Highest setting is
only used if there is a good data transfer connection.
Users can also skip through the video using the following controls, found in the bottom menu bar:
l Cursor handle - Use to track backwards and forwards through the video.
l
Play - Plays or pauses the video.
l
Step Backward - Steps backwards through the video one frame at a time.
l
Step Forward - Steps forward through the video one frame at a time.
To put the video in Theatre mode:
1. Navigate to the Videos tab.
2. Find the relevant video, and click > More Details next to it.
Users can find the relevant video by navigating to the My Videos, Shared Videos, or
Supervised Videos panes. They can also search for the relevant video from the
Search Videos pane.
3.
Click Theatre.
This maximises the playback screen to fill the entire active window - clicking this again
will return the video to its normal size.
To put the video in Fullscreen mode:
1. Navigate to the Videos tab.
2. Find the relevant video, and click > More Details next to it.
Users can find the relevant video by navigating to the My Videos, Shared Videos, or
Supervised Videos panes. They can also search for the relevant video from the
Search Videos pane.
3.
Click Fullscreen.
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This maximises the playback screen to fill the entire screen - clicking this again will
return the video to its normal size.
3 Videos - how to...
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3 Videos - how to...
3.2.2 View Assets
If the user has licensed Asset Import, they can view assets in the same way that they would view a video.
However, there are some asset-specfic actions they can take. The actions in question depend on the type of
file that has been imported.
To access playback controls:
1. Navigate to the Videos tab.
2. Find the relevant asset, and click > More Details next to it.
If the user has imported a PDF file, the actions they can take are as follows:
l
View Image - the PDF will open in a new tab, and can be viewed and down-
loaded like normal.
l
Download File - the PDF will be downloaded to the user's default down-
load location.
If the user has imported an audio file, the actions they can take are as follows:
l
Play Video - the audio file will play. Users can skip, pause, and step
through the file like a normal video.
l
Settings - this is similar to the Settings control for videos, but only has
options for Keyboard Shortcuts, Date/Time Overlay, and Audio
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Quality.
>> For more information, see Watch Videos on page 12.
If the user has imported a still image, the actions they can take are as follows:
l View Image - the bottom menu bar will open, and users can perform image-
specific actions on the asset. These are:
1.
Show/Hide zoom panel - toggles whether the zoom panel is visible
or not. If it is set to Visible, the white slider can be used to zoom in and
out on a specific aspect of the still image. The panel can be moved to
focus on different parts of the image.
2.
Preparations - toggles between the original still image and the prepared version.
>> For more information, see Prepare Media on page 27.
3 Videos - how to...
3.
Settings - this is similar to the Settings control for videos, but only
has options for Keyboard Shortcuts and Take Screenshot.
The Theatre and Fullscreen controls function as normal.
>> For more information, see Watch Videos on page 12.
If the user has imported a file whose file type is different from those mentioned above, the action they
can take is as follows:
l
Download File - the file will be downloaded to the user's default down-
load location.
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3.2.3 View and Edit Video Properties
Users with sufficient permissions can edit video properties.
To view the properties of a video:
3 Videos - how to...
1. Navigate to the Videos tab.
2. Find the relevant video, and click > More Details next to it.
Users can find the relevant video by navigating to the My Videos, Shared Videos, or
Supervised Videos panes. They can also search for the relevant video from the
Search Videos pane.
3.
In the Properties pane, the following information will be displayed:
l Duration: - the length of the clip.
l Operator: - the name of the operator who filmed the footage.
l Origin: - the device on which the video was filmed.
l URN: - the unique URN assigned to this video.
l Time added: - the time and date of when the video was uploaded to
VideoManager.
l Resolution: - the FPS of the video.
Users can edit some of a video's properties. To do so:
1. Navigate to the Videos tab.
2. Find the video in question, and click > More Details next to it.
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Users can find the relevant video by navigating to the My Videos, Shared Videos, or
Supervised Videos panes. They can also search for the relevant video from the
Search Videos pane.
3.
In the Properties pane, click Edit Video Properties.
4. Here, users will be able to edit:
3 Videos - how to...
l Operator Name - who recorded the video.
l Device Name - which device recorded the video.
l
Start Time - when the video was initially added to VideoManager.
This either means when the device it was filmed on was docked, or
when it was uploaded from the user's PC. This does not change when
the video was actually recorded.
l Any user-defined media fields which have been created.
5. Click save changes.
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3.2.4 View and Edit Asset Properties
Users with sufficient permissions can edit asset properties.
To view the properties of an asset:
3 Videos - how to...
1. Navigate to the Videos tab.
2. Find the relevant asset, and click > More Details next to it.
3.
In the Properties pane, the following information will be displayed:
l Operator: - the name of the operator who created the asset.
l Origin: - the device on which the video was filmed.
l URN: - the unique URN assigned to this video.
l Time added: - the time and date of when the video was uploaded to
VideoManager.
Users can edit some of an asset's properties. To do so:
1. Navigate to the Videos tab.
2. Find the asset in question, and click > More Details next to it.
3.
In the Properties pane, click Edit Video Properties.
4. Here, users will be able to edit:
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l Operator Name - who owns the asset.
l Device Name - which device is associated with the asset.
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5. Click save changes.
l
Start Time - when the asset was imported to VideoManager.
l Any user-defined media fields which have been created.
3 Videos - how to...
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3 Videos - how to...
3.2.5 Perform Video Actions
VideoManager gives users the option to perform actions on their videos from the More Details pane.
There are five actions which sufficiently privileged users can perform on videos from this pane: Create
New Incident, Add Video To Existing Incident, View Video Audit Logs, Delete Video, and flip
videos (Rotate clockwise, Rotate anti-clockwise, Horizontal flip).
To create a new incident including the video:
1. Navigate to the Videos tab.
2. Find the relevant video, and click > More Details next to it.
Users can find the relevant video by navigating to the My Videos, Shared Videos, or
Supervised Videos panes. They can also search for the relevant video from the
Search Videos pane.
3.
Click Create New Incident.
This will create an incident containing the video.
>> For more information, see Create, Edit and Delete Incidents on page 34
To add a video to an already-existing incident:
1. Navigate to the Videos tab.
2. Find the relevant video, and click > More Details next to it.
Users can find the relevant video by navigating to the My Videos, Shared Videos, or
Supervised Videos panes. They can also search for the relevant video from the
Search Videos pane.
3.
Click Add Video To Existing Incident.
4. Select either the My Incidents, Shared Incidents, Supervised Incidents or
Search Incidents tab.
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5. Click Add video to this Incident next to the incident the video will be added
to.
To view the video's audit log:
1. Navigate to the Videos tab.
2. Find the relevant video, and click > More Details next to it.
Users can find the relevant video by navigating to the My Videos, Shared Videos, or
Supervised Videos panes. They can also search for the relevant video from the
Search Videos pane.
3.
Click View Video Audit Log.
Here, the audit log can be filtered to only show certain actions performed on the video.
To delete a video:
1. Navigate to the Videos tab.
3 Videos - how to...
To flip a video:
2. Find the relevant video, and click > More Details next to it.
3.
Click Delete Video.
If the video is part of an incident, it cannot be deleted until it has either been removed
from all incidents manually, or the incidents themselves have been deleted.
1. Navigate to the video which will be flipped.
2. Find the relevant video, and click > More Details next to it.
Users can find the relevant video by navigating to the My Videos, Shared Videos, or
Supervised Videos panes. They can also search for the relevant video from the
Search Videos pane.
3.
Click Rotate.
4. Choose whether the video will be flipped to the left, to the right, or horizontally.
Apart from audit logs, it is possible to perform these actions from the Search Videos page as
well.
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3 Videos - how to...
3.2.6 Create, Edit and Delete Location Information
Sufficiently privileged users can add location data to VideoManager videos. This is useful if the original
video was recorded on a device without GPS, and the user wants to add location data retroactively. Users
cannot edit location information that was recorded alongside a video.
To add location information to a video, or edit previously existing location information:
1. Navigate to the Videos tab.
2. Find the relevant video, and click > More Details next to it.
Users can find the relevant video by navigating to the My Videos, Shared Videos, or
Supervised Videos panes. They can also search for the relevant video from the
Search Videos pane.
3.
In the Location pane, click Edit Location.
4. Click and drag the map to position the marker at the desired location.
If the user has chosen a lookup provider from the Maps pane, in the Admin
tab, they can also manually search for a location.
5. Click confirm to save.
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3 Videos - how to...
3.3 Import Videos
Users with the Import licence can import videos to VideoManager. This may be useful if there are videos
from other camera systems that users wish to integrate with VideoManager, or if there are relevant external
videos which should be added to an incident.
To import a video:
1. Navigate to the Videos tab.
2.
Select the Import pane.
3. Click Choose File.
Users should select the relevant video file.
4. Users will have the chance to enter:
l Device - which device will beassociated with this video.
Users should enter the relevant device's serial number.
l Operator - which operator will be associated with this video.
l Recording Duration - this is the length of the video, and cannot be
edited.
l Recording Ended - this is when the video ended, and cannot be
edited.
l Upload Name - this will be the name the video has on the user's PC,
and cannot be edited.
5. Click Start Import.
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3 Videos - how to...
3.4 Change Viewing Options
Users can change video presentation options. This helps users to locate videos faster, and is done from
the Videos tab. Users can only change the preferences for their own session on VideoManager.
To change how videos are presented:
1. Navigate to the Videos tab.
2.
Select Search Videos pane.
3. Click the relevant viewing option from the top right-hand menu.
l
Large - this displays the first frame of each video, and allows video
playback. Basic information about the video is displayed, with a list of
the Video Actions available for this video.
l
Gallery - this displays each video in a grid. Each image in the grid is
a still frame from one minute of the video. Click an image to jump to
that point in the video. No other information is displayed, and the only
action that can be performed is to delete the video.
l
List - this displays detailed information about each video:
l Video status (whether the video has been uploaded from a site)
l When the video was recorded (date and
hours/minutes/seconds).
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l Duration of the video (hours/minutes/seconds).
l Operator (who recorded the video).
l Device (which camera recorded the video, and its serial num-
ber).
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This preference will be reset to Large when the user logs out.
To change how videos are ordered:
1. Navigate to the Videos tab.
3 Videos - how to...
l Number of incidents which use this video - clicking on this will
either open the relevant incident (if the video only belongs to
one) or present the list of incidents (if the video belongs to
more than one).
l Video Actions available for this video.
>> For more information, see Perform Video Actions on page
21
2.
Select Search Videos pane.
3. Click the relevant filter from the top right-hand dropdown menu.
l Recording Date - this will present videos from most recently recor-
ded to least recently recorded.
l Date Added - this will present videos from most recently uploaded to
least recently uploaded.
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3.5 Prepare Media
Media Preparations is a licensed feature that gives users the ability to prepare still images in the same
manner that they would redact footage in an incident - however, unlike footage, still images do not need to
be part of an incident in order to be prepared.
To prepare media:
1. Navigate to the Videos tab.
2. Find the relevant asset, and click > More Details next to it.
3.
Click Prepare Media.
4. The user can now prepare media in the same way they would redact a video.
>> For more information, see Redact a Video on page 39.
There are some image-exclusive actions that users can take when preparing media. These are:
l
Crop the image to size - draw the square around the subject of the image
- anything in the blue section will not be featured in the finished media.
The cropped version of the image will not be shown until the user is finished
with their preparation and clicks confirm.
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l
right-hand menu. These sliders control the following:
Users can click Restore Defaults to restore the default settings for each slider.
3 Videos - how to...
Adjust the image - if the user clicks this, a set of sliders will appear in the
l
Contrast
l
Brightness
l
Saturation
l
Gamma
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