EdenPURE Signature Operation And Warranty Manual

To ensure you get the best results from your portable heater,
please read this manual first and keep it for future reference.
For additional information please call 1-800-839-0966
Thank you for purchasing the EdenPURE® Signature Model
U.S. PATENT NO. 7,046,918. FOREIGN PATENTS PENDING.
EdenPURE®Signature Model
IMPORTANT
SAVE THESE INSTRUCTIONS
®
EdenPURE
Q U A R T Z I N F R A R E D P O R TA B L E H E AT E R
EdenPURE
Please return this card within 30 days of purchase to activate your warranty. Thank You. E-mail Address _________________________@ ______________ Firstname _______________ M.I. _____ Lastname______________________________ Street ______________________________ Apt.# ______________ City ___________________ State _______ Zip code ___________ Model purchased _______ Serial# _________________ Date of purchase: Month _______ Day ___ Year _____
Por favor, para activar su garantía, devuelva esta tarjeta durante los treinta (30) días siguientes de realizar su
Dirección de E-mail______________________@ _____________ Nombre________________________________________________________________ Apellido__________________________________________________________ Calle__________________________________#Apt.___________ Ciudad__________________ Estado_________ Código _______________ Modelo comprado _______ # de serie _________________ Fecha de compra: mes _______ día ___ año _____
Veuillez sil vous plaît retourner cette carte dans un délai de 30 jours à compter de la date dachat pour activer
Adresse E-mail _________________________@ ______________ Prénom _______________ Initiale 2nd prénom . _____ Nom de Famille________________________ Rue ______________________________ No Appartement ______________ Ville ___________________ État _______ Code Postal ___________ Modèle acheté _______ N0 de Série _________________ Date dachat: Mois _______ Jour ___ Année _____
Table of Contents
Important Instructions ..................................................................1, 2
Care ..................................................................................................3,4
Operation..........................................................................................3,4
Service ..............................................................................................3,4
Filter Maintenance ............................................................................5
Benefits................................................................................................6
Performance Suggestions ..................................................................7
Questions and Answers..................................................................8, 9
Warranty ..........................................................................................10
Warranty Card ................................................................................37
WARNING
IMPROPER USE OF THIS HEATER COULD RESULT IN RISK
OF FIRE, ELECTRIC SHOCK, AND INJURY TO PERSONS
WARNING
ANY REQUIRED SERVICE OTHER THAN FILTER
MAINTENANCE SHOULD ONLY BE PERFORMED BY AN
AUTHORIZED SERVICE REPRESENTATIVE AND ANY
OTHER REPAIRS ATTEMPTED BY ANYONE
OTHER THAN AN AUTHORIZED SERVICE
REPRESENTATIVE WILL VOID THE WARRANTY
CAUTION
RISK OF ELECTRICAL SHOCK
DO NOT OPEN
NO USER-SERVICEABLE PARTS INSIDE
1
Important Instructions
READ ALL INSTRUCTIONS BEFORE USING THE HEATER
1) The grill of the heater can be hot when in use. Although there is a protective “cool to the touch” coating on the grill, to avoid burns do not let bare skin touch hot surfaces. If provided, use handles when moving this heater. Keep combustible materials such as furniture, pillows, bedding, papers, clothes and curtains at least 3 feet (0.9m) from the front of the heater and keep them away from the sides and the rear.
2) Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended.
3) Always unplug heater when not in use.
4) Do not operate any heater with a damaged cord, plug or after the heater malfunctions, has been dropped or damaged in any manner. Return heater to authorized service facility for examination, electrical or mechanical adjustment, or repair.
5) Do not use the heater outdoors or for heating construction sites.
6) The heater is not intended for use in bathrooms, laundry areas and similar indoor locations, areas with standing water, a shower or swimming pool. Never locate heater where it may fall into a bathtub or other water container.
7) Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Arrange cord away from traffic area and where it will not be tripped over.
8) To disconnect heater, turn controls to off, then remove plug from outlet.
9) Do not plug heater into any other cord connected device such as a power strip, surge protector, multiple outlet adapter, grounding adapter or outlet-type air fresheners. Plug into a 3-prong 110v 15amp or higher grounded circuit receptacle only.
10) Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the heater.
11) To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.
12) Do not block the front or rear of the heater.
13) Do not place anything directly in front of the heater.
14) Do not force the filter to dry using alternative methods when performing filter maintenance; doing so could damage the filter.
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15) Do not use it in areas where gasoline, paint, or flammable liquids are used or stored. A heater has hot or arcing or sparking parts inside.
16) Do not plug the heater into a loose fitting or broken receptacle.
17) Do not alter the heater’s design or you will void the warranty.
18) In the event that you open the cabinet of the heater, do not touch the heating elements with your bare hands. Moisture, oils or residue from the skin can weaken the glass and shorten the life span of the element.
19) The heater must be located immediately below a socket outlet.
20) Avoid the use of an extension cord because the extension cord may overheat and cause a risk of fire. However, if you have to use an extension cord, the cord should be No. 14 AWG minimum size and rated not less than 1875 watts. The extension cord shall be a 3 wire cord with a grounding type cord and plug connector.
21) The heater is for use on 110 volt outlets. The cord has a plug as shown at “A” in Figure below. An adapter as shown at “C” is available for connecting three-blade grounding type plugs to two-slot receptacles. The green grounding plug extending from the adapter must be connected to a permanent ground such as properly grounded outlet box. The adapter should not be used if a three-slot grounded receptacle is available. Figure (D) European type plug.
22) Manual restart is required if power to the unit is interrupted.
WARNING: In order to avoid overheating, do not cover the heater.
SAVE THESE INSTRUCTIONS
GROUNDING
PIN
GROUNDING
PIN
GROUNDING
MEANS
COVER OF GROUNDED
OUTLET BOX
ADAPTER
(C)
(D)
(A)
METAL SCREW
3
READ ALL INSTRUCTIONS BEFORE USING THE HEATER
Operation – 12 step set-up for EdenPURE® Signature Model
1) Unpackage heater. Cut open tape area, fold back flaps and gently turn entire box upside down. Lift box from styrofoam packing. Remove styrofoam, turn upright. We recommend keeping the packaging for off-season storage and any transporting needs.
2) Find a level and unobstructed location to place the unpackaged heater.
3) Plug the power cord directly into an unused grounded 110 volt 15 amp or higher circuit receptacle. The power switch will illuminate and the heater will beep 3 times indicating the unit is plugged into the receptacle.
4) Insert 2 “AAA” batteries into the battery compartment on the remote control.
5) Push the “Power” button located on the front of the heater or the remote control to turn the heater on. Set the Mode Key to “Auto”. Adjust the “temp up” and “temp down” buttons until the desired temperature is reached. Once the desired temperature is reached the heater will cycle on and off to maintain the room temperature. When the Signature Model is set on the “Auto” mode and cycling off and on, it has been equipped with an Energy Savings feature. The unit will run on full power until it gets to within 2 degrees of the desired temperature. At this point it will automatically go into an energy savings mode which shuts down 2 of the heating elements and lowers the fan speed. Not only will this save energy, it also keeps the room temperature closer to the desired temperature. The fan will run periodically to circulate the room air through the heater in order to monitor the room temperature more accurately. If the room temperature should fall below 2 degrees of the desired temperature, the unit will return to the full power mode until the desired temperature is reached again.
6) Switch the Mode Key to “High” in order to have the heater stay on high heat and not cycle on and off.
7) To turn the heater off, press the “Power” button, the fan will continue to run until all of the heat has been expelled and will then turn off.
8) The heater is equipped with a temperature limiting control contained inside the unit. If the heater stops working, shut the power off and let the unit cool down. Turn the power back on and resume use. If the unit continues to shut down or the unit does not reset itself, please contact us for service.
9) Humidifier: Use caution when filling the humidifier water chamber if the Heater
has been in use as the plastic can be hot.
To fill the humidifier chamber, make sure the heater is turned off. Open the compartment on the left side of the heater. To open the door, pull gently down and outward on the handle provided. Remove the water bottle. Fill the bottle with distilled water and invert the bottle into the humidity tray. Once the water has filled the tray refill the bottle a second time and invert it on to the humidity tray. The humidifier is now primed. Close the humidifier compartment. Turn the humidifier on. Once the unit is primed a bottle of water should last approximately 10 hours. When the water has diminished the water light on the front of the unit will blink and the humidifier will shut off until the water is replenished.
Yes: The heater can be safely and effectively operated without water.
Care • Operation • Service
P
eut-on déplacer le radiateur quand il est en marche?
Nous ne le recommandons pas. Attendez que le ventilateur se soit arrêté avant de transporter l’appareil.
Quelle est la longévité des éléments de quartz?
La durée moyenne est de 5000 heures ou plus, soit de 3 à 5 ans. Vous pouvez faire remplacer ces éléments chez un concessionnaire agréé.
Qu’entendez-vous par « zone thermique »?
La zone thermique vise à concentrer la chaleur là où les gens passent la plus grande partie de leur temps. En effet, à quoi bon chauffer à 68 degrés ou plus (20 C) diverses pièces quon n’utilise pas?
Combien de kilowatts par heure consomme lappareil de chauffage?
Selon les tests effectués par un laboratoire indépendant dans une maison pour le modèle Signature, on a estimé la consommation à 1.45 kilowatts á lheure en le mode de courant complet et 30.9 en le mode de gagner dénergie.
Quelle est la puissance thermique BTU (Unités thermiques Britanniques) de ces appareils de chauffage?
Pour le modèle Signature, cest à peu près 5000 BTU. En fait, les BTU nont plus aucun sens puisque le procédé de chauffage breveté de lEdenPure délibérément choisi de ne pas utiliser cette méthode désuète et inefficace de combustion thermique basée sur les BTU. Notre méthode de chauffage est infiniment supérieure sur le plan efficacité, sécurité, confort et crée un climat sain et naturel chez vous.
Puis-je utiliser cet appareil de chauffage et simultanément me servir dun autre appareil électrique?
Oui, bien sûr, tant quils ne sont pas branchés sur le même circuit. Ces chauffages de zone sont considérés comme des appareils ménagers. Il est recommandé de ne pas utiliser plus dun appareil sur un même disjoncteur. Votre congélateur, réfrigérateur, micro-ondes, machine à laver, séchoir électrique et autres appareils ne doivent pas être branchés sur un même disjoncteur.
Peut-on utiliser une rallonge, un paratenseur ou une multiprises avec cet appareil de chauffage?
Ce nest pas recommandé. Cet appareil est conçu pour être branché directement sur un circuit relié à la terre, de 110 volts 15 amp ou plus. Si toutefois vous devez utiliser une rallonge, le calibre de ce cordon de rallonge devra être un No 14 AWG minimum calibré à 1875 watt . Ce doit être un cordon à 3 fils doté dune fiche reliée à la terre et dune fiche de raccordement.
Je n’ai pas de prise de courant avec prise de terre. Puis-je utiliser un adaptateur de cordon ou enlever la broche?
Absolument pas. Si vous navez pas de branchement électrique relié à la terre, contactez un électricien local agréé et demandez-lui conseil. Toute modification effectuée sur cet appareil annule automatiquement la garantie.
La chaufferette peut elle fonctionner efficacement et sans danger sans eau?
Oui, lhumidificateur ne doit pas fonctionner à moins que vous ne le vouliez.
Est-ce que les accessoires Humidificateur et Ion peuvent fonctionner sans le chauffage?
Non, lappareil est conçu pour que ces accessoires fonctionnent en même temps que le chauffage.
Est-ce que les accessoires Humidificateur et Ion vont se mettre en marche lorsque je règle la minuterie pour une mise en marche automatique de la chaufferette?
Oui, lorsque la caractéristique minuterie auto-on est utilisée, la chaufferette va se mettre en marche suivant exactement le même réglage que lors de lutilisation précédente.
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10) Timer: the heater is equipped with a timer feature that will either shut the unit off after a desired amount of time or delay the time for the unit to turn on.
Automatically turn off: With the unit running at the desired temperature, press the timer
button, 00 will illuminate in red led numbers, then push the temp up or temp down arrow to select the desired number of hours you would like the heater to run before shutting off. The hours range from (1-24) in 1 hour increments. Once the number of hours is set, the unit will automatically shut off once the set amount of time has passed.
Automatically turn on: With the power button off, push the timer button, 00 will
illuminate in red led numbers, then push the temp up or temp down arrow to select the desired number of hours (1-24) you would like to delay the start of your heater. The heater will come on at the last heat setting used once the set amount of time has passed.
11) Ion: Press the Ion button to turn on the negative ion generator. Press it again to turn off the generator.
12) This heater is equipped with a safety “tip over” feature. If the unit is tipped, even slightly while operating the power will shut off to the unit. Once the unit is returned to its upright position you will need to push the power button to restart your unit and it will return to the last settings used
Cabinet Care – Wipe clean with a soft damp cloth. Heater Storage – When the heater is not going to be used for an extended period of
time, please do the following:
1) Unplug Heater.
2) Drain the water receptacle for the Humidifier feature and allow to completely air dry
3) Wind up electrical cord so as to keep it off the ground.
4) Cover the heater to prevent dust from accumulating on the filter or
internally.
5) Store the heater in a dry, low dust environment.
Service – To replace a heating element or for other repairs or service, please call us toll-free at 1-800-839-0966.
SAVE THESE INSTRUCTIONS
5
WASHABLE LIFETIME FILTER SYSTEM
The EdenPURE®Heaters come equipped with a washable lifetime filter on the rear of the unit which is easy to clean.
IMPORTANT INFORMATION: If you have allergies and/or are sensitive to dust you will want to use this filter. When choosing to use the filter it must be cleaned daily, a clogged filter will cause the heater not to work to it full capacity.
Using the heater with the dust filter attached is an optional feature. Operating the heater without the filter will in no way harm or alter the operation of the heater. If you are not sensitive to dust or do not want to clean the filter daily, please remove it from the back of unit and use your heater without it.
To clean the filter:
1) Press the tab on the top of the filter to release the filter and pull it straight out.
2) Run warm tap water over the filter, the opposite direction of air flow, until water runs clear. The filter might excrete some filtered residue, so be cautious not to drip on any stainable surfaces such as carpeting. You can also soak the filter in water mixed with a small amount of mild dish soap (don’t forget to rinse with water after soaking filter).
3) Shake the filter over a sink until excess water is removed and allow it to drip dry completely before reinstalling. DO NOT force the filter to dry using any alternative methods.
4) Reinstall the filter to the rear of the unit by positioning the filter back in place.
Filter Maintenance
WARNING
ANY REQUIRED SERVICE OTHER THAN FILTER MAINTENANCE SHOULD ONLY BE PERFORMED BY AN AUTHORIZED SERVICE REPRESENTATIVE
Suggestions pour un Rendement Optimal
Pour maximaliser le rendement de votre radiateur EdenPURE suivants:
1) Éviter de placer le radiateur dans un endroit à fortes infiltrations dair et de grand passage, ce qui épuise rapidement lair chaud.
2) Placer si possible lappareil à proximité dun mur intérieur toujours plus chaud et diriger la puissance de sortie vers un mur extérieur plus froid. Ce mur extérieur attirera la chaleur générée dans sa direction, ce qui permettra de chauffer plus efficacement.
3) Placer un radiateur près dun retour dair froid dissipera lair chaud de cet endroit. Fermez ou essayez de couvrir la bouche dair froid de façon à optimiser le rendement. Essayez plusieurs possibilités de placement pour votre appareil. Voyez ce qui vous convient le mieux.
4) Pour assurer une efficacité maximum de chauffage, il est nécessaire de maintenir 40% (minimum) dhumidité relative.
5) Ces appareils de chauffage ont été conçus pour opérer à un maximum defficacité de 70 à 72 degrés F (=21.1022.20 C). Selon le concept de chaleur douce, une température de 68 degrés F (20 degrés C) vous donne la même sensation de chaleur quune température de 72 degrés (22.2 degrés C). Ceci, en raison du mélange égal de la chaleur avec lhumidité ambiante, vous donne un confort « de la tête aux pieds »
6) Lorsque lappareil est placé dans un endroit peu fréquenté comme un sous-sol ou une salle de jeux, les registres et les grilles de retour dair du système en place doivent être fermés si possible.
7) Dans les pièces à larges surfaces de ciment nu, essayez de placer lappareil de chauffage à quelques pieds au-dessus du sol. Assurez-vous que lappareil est bien ancré et ne basculera pas. Cette précaution vous octroiera un rendement thermique plus efficace puisque le ciment absorbe la chaleur et lattirera donc dans sa direction.
8) Essayez de baisser votre système de chauffage central de quelques degrés et placez le radiateur dans la pièce où vous passez la plus grande partie de votre temps. Puis choisissez la température de votre EdenPURE à rien de chauffer à 68 degrés F+ (200 C) diverses pièces dont vous ne vous servez pas.
9) Pour chauffer de vastes espaces, placez le radiateur au centre de la salle. Sil y a un ventilateur de plafond, faites-le marcher en même temps de façon à répartir la chaleur de manière égale. Essayez! Cest à vous de voir ce qui vous convient le mieux.
10) Si lemplacement choisi pour votre appareil est excessivement sale ou
poussiéreux, il est impératif de nettoyer le filtre plus fréquemment, vu que ce filtre peut sobstruer et causer un mauvais fonctionnement de lappareil.
11) Ce radiateur est brûlant lorsquil est en marche. Évitez tout contact physique pour éviter toute brûlure. Sil en est équipé, servez-vous des poignées de transport pour déplacer cet appareil. Mettez hors de portée toute matière inflammable: meubles, coussins, literie, papiers, vêtements et rideaux. Éloignez-les à un minimum de 2 pieds (= 60cm) en face du radiateur ainsi que de chaque côté et à larrière.
12) Une extrême vigilance simpose quand un appareil de chauffage est utilisé à proximité denfants ou dinvalides, ou quand cet appareil de chauffage est en marche sans supervision aucune.
13) Pour arrêter le radiateur, mettez la commande de contrôle sur Arrêt (Off) puis débranchez la prise délectricité.
14) Toujours débrancher la prise de lappareil de chauffage quand il nest pas en marche!
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Benefits
Safety
The EdenPURE®Heaters have an excellent safety record. They produce safe, clean, economical heat by using Infrared Quartz Heating Elements. The unique EdenPURE®Heaters use a process that virtually prevents wasteful accumulation of heat on the ceiling. These heaters deliver ultimate comfort by keeping the heat virtually even from “head-to-toe.”
Zone Heating Control
EdenPURE®Heaters provide heat only where and when it is needed. These heaters are less expensive per heated square foot and do not require costly duct installation. The heaters use standard 110 volt current and do not require special 220 volt wiring or a chimney vent.
Healthy Heat
EdenPURE®Heaters produce heat that is as safe as the infrared rays of the Earth’s sun, producing natural outdoor heat indoors.
The EdenPURE®Heaters have low operating and maintenance costs. The fan motor is the only moving part and is equipped with quality trouble-free controls. There are no burners to rust, corrode, adjust, and no pilot light to waste energy. Safe, clean, long life infrared Heating Elements provide the heat energy. Average element life is 20,000 hours. The heaters are constructed of lifetime metals (Zincification metal plate and Bronze).
Ultimate Comfort
EdenPURE®Heaters provide even heat distribution and warm floors. The heaters thermostatically control, circulate, and recycle heated air at the floor for maximum use and comfort. The floor to ceiling temperature differential is minimal.
As the Quartz Infrared Elements operate, you will notice the heater’s ability to heat does not depend on a high-speed flow of air. Instead, the gentle flow of air promotes more effective heat mixing action and air stability at the floor.
These heaters will not burn, dry out, or otherwise pollute the air with impurities. This protects the humidity level and air quality important to breathing comfort and personal health.
EdenPURE
®
Heaters have no messy tanks to fill, wicks to clean, wood to hassle with, ashes to carry, and leave no soot film on walls or draperies. The heaters are convenient to use, just plug it into any unused grounded 110 volt 15 amp or higher circuit receptacle.
Humidifier Feature
By adding vapor mist into the direct path of the heaters grill, the maximum moisture is added to the heaters output. This synergized addition of adding moisture to the infrared heat output dramatically increases the heat rise and spread as well as producing a super level of therapeutic comfort especially for children and the elderly.
Ion Feature
The Ion Feature generates negative ions that cause floating particulates in the air to magnetize together forming a mass which drops them to the floor to be swept up.
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Performance Suggestions
To assure maximum performance of the EdenPURE®Heater, please note the following recommendations:
1) For best result, do not locate the heater in an area with a high rate of air filtration and movement as the warm air will be exhausted.
2) Try placing the heater near a warmer inside wall and direct the output towards a cooler outside wall. The cooler outside wall will tend to draw the generated heat towards itself, which will allow for more efficient heating.
3) Placing the heater next to a cold air return will draw the heat away from area to be heated. Try closing or covering the cold air return. This will allow for more efficient heating. Experiment with the placement of the heater to see what works best for you.
4) To ensure maximum efficiency, a 40% (minimum) relative humidity should be maintained in the heated environment.
5) The heaters are designed to operate for maximum efficiency up to 70­72 degree range. Due to the soft heat concept, temperatures at 68 degrees feel as though it were 72 degrees. This is due to the heat mixing with humidity evenly for “head-to-toe” comfort.
6) When the heater is placed in an isolated area, i.e. basement or recreation area, the delivery registers and air return grills of the existing system should be closed in that area if possible.
7) Try placing the heater a few feet above the floor in rooms with large areas of bare concrete. Make sure the heater is secure and won’t fall. This will allow for more efficient heating since concrete acts as a heat sink and will tend to draw the heat its direction.
8) Try lowering your central heating system to a lower temperature and placing the heater in the area you spend the majority of your time. Now set the EdenPURE®heater to your comfort level. After all, there is no point to heating multiple rooms to 68+ degrees when not in use.
9) When heating larger areas, place the heater in a central location. If a ceiling fan is nearby, try using it at the same time to help distribute the heat evenly. Our suggestion, give it a try and see what works best for you.
10) If used in an extremely dirty or dusty area, the filter must be cleaned more frequently as the filter can clog and cause the heater to stop working.
11) The heater grill is hot when in use. To avoid burns, do not let bare skin touch hot surface. If provided, use handles when moving this heater. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least three feet from the front of the heater and keep them away from the sides and rear.
12) Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended.
13) To disconnect heater, turn controls to off, then remove plug from outlet.
14) Always unplug heater when not in use.
SYSTÉME DE FILTRE PERMANENT LAVABLE
Les appareils de chauffage EdenPURE filtre est situé à larrière de lappareil et est facile à laver.
IMFORMATION IMPORTANTE: Si vous souffrez dallergies et/ou êtes sensible à la poussière, nous vous conseillons dutiliser ce filtre. Si vous décidez dutiliser le filtre, il doit être lavé tous les jours car un filtre obstrué empêchera lappareil de fonctionner à pleine capacité.
Lutilisation de lappareil de chauffage avec le filtre à poussière est une option. Faire fonctionner lappareil sans le filtre ne va, en aucun cas, affecter ou modifier le fonctionnement de lappareil. Si vous nêtes pas sensible à la poussière ou ne souhaitez pas devoir laver le filtre tous les jours, enlevez-le de larrière de lappareil et utilisez lappareil sans filtre
1) Pour dégager le filtre, relever les loquets situés de chaque côté du filtre. Ôter ce filtre de larrière de lappareil en inclinant et soulevant en même temps.
2) Faire couler de leau chaude du robinet sur le filtre, dans la direction opposée au passage dair jusquà ce que leau devienne propre. Il se peut que le filtre rejette des résidus filtrés; en conséquence, faites attention à ne pas le laisser ségoutter sur des surfaces susceptibles dêtre tachées comme une moquette par exemple. Vous pouvez aussi laisser tremper le filtre dans de leau mélangée à une petite quantité de liquide vaisselle doux (noubliez pas de rincer à leau après avoir laissé tremper le filtre).
3) Secouer le filtre au-dessus dun évier jusquà ce que lexcès deau disparaisse et le laisser sécher complètement avant de le remettre en place. Ne pas accélérer le processus de séchage du filtre par dautres méthodes.
4) Remettre le filtre en place à larrière de lappareil et bien installer les loquets latéraux en les soulevant et les fermant à lendroit prévu.
TOUTE INTERVENTION NÉCESSAIRE AUTRE QUE LENTRETIEN DU FILTRE DOIT
Ê
TRE IMPÉRATIVEMENT EFFECTUÉE PAR UN PROFESSIONNEL DUN CENTRE
8
Why does the Blower Fan keep running after I have turned off the rocker switch?
The Blower Fan will continue to run until the proprietary heat chambers have cooled down. After a few minutes the fan will shut off automatically.
Can the heating elements be replaced?
Yes. Please contact your place of purchase.
The heater’s airflow seems to have diminished?
Make sure the rear intake is not blocked and that the filter is clean. Follow the Filter Maintenance procedure on page 5.
Once I initially plug the unit in and turn it on, how long will it take to heat my room?
Generally, it takes less than an hour. Please remember that with any type of heating process there are many variables. Size of the room, how well the room is insulated, how many doors/windows, how much bare concrete (which acts as a heat sink with any type of heating), the opening and closing of an exterior door, etc…
Can I use the heater to heat multiple rooms at the same time?
Yes. Keep in mind the heating will vary based on how open your floor plan is and the sizes of the rooms involved. We have heard back from customers stating that with the help of ceiling fans they have been able to heat multiple rooms simultaneously by placing the unit in a central room. Our suggestion, give it a try and see what works best for you.
My home is not insulated very well, will this heater help me?
Yes, but keep in mind that rooms with little insulation will not retain the heat as efficiently.
Can I use the heater if I have vaulted or cathedral ceilings?
Yes, but it will take a little longer to heat the room initially. Once the room has reached the desired temperature it will cycle on and off accordingly.
Can the heater be used in a bathroom?
It is not recommended due to the high level of moisture in a bathroom.
Will I be able to use the heater in a basement or garage?
Yes, but keep in mind that rooms with little insulation will not retain the heat as efficiently. Bare concrete floors which act as a heat sink with any type of heating will absorb some of the heat. Placing the heater a few feet above the floor will allow for more efficient heating.
Can I use more than one heater at a time?
Yes, but you should make sure they are not on the same circuit. Each heater and appliance should be on its own circuit.
Can I use the heater on a job/construction site?
The heater was not designed to be used in a high dust construction environment. Using the heater for this purpose will void your warranty.
Questions and Answers
9
Can I move the heater around while it is operating?
It is not recommended to move any portable heater while it is operating. We recommend moving the heater once the fan has completely turned off.
What is the life expectancy for the Quartz Elements?
Average element life is 20,000 hours. The Quartz Elements are replaceable by an authorized service dealer.
What is Zone Heating?
Zone heating is all about focusing heat where people spend the most time. After all, there is no point to heating multiple rooms to 68+ degrees when not in use.
How many kilowatts per hour does the heater use?
EdenPURE
®
Signature Model was tested by an independent lab in a home environment and determined to use approximately 1.45 kilowatts per hour on Full Power mode and 0.9 on Energy Saving mode.
What is the BTU Rating for the heaters?
EdenPURE®Signature Model is approximately 5000 BTUs. The BTUs are basically irrelevant as a unit of measure since the patented heating process of the EdenPURE®INTENTIONALLY does not operate using old inefficient methods of heat combustion, which is rated by using the BTU rule. Our heating method is far superior for efficiency, safety, comfort, and providing a natural healthy indoor environment.
Can I use the heater and another appliance at the same time?
Yes, as long as they are not on the same circuit. Zone heaters are considered to be an appliance. You should not run more than one larger appliance on a single circuit breaker. Your freezer, refrigerator, microwave oven, washing machine, dryer, and other such appliances should not share a circuit breaker.
Can I use an extension cord, surge protector, or power strip with my heater?
It is not recommended. It is designed to plug directly into a grounded 110 volt 15 amp or higher circuit receptacle. However, if you have to use an extension cord, the cord should be No. 14 AWG minimum size and rated not less than 1875 watts. The extension cord should be a 3 wire cord with a grounding type cord and plug connector.
I don’t have a grounded outlet; can I use a cord adapter or remove the grounding plug?
NO. If you don’t have a grounded outlet, contact a licensed electrician in your area for advice. Removing or altering any part of the heater will void the warranty.
Can the Heater safely and effectively be operated without water?
Yes, you do not need to run the Humidity feature unless you so desire.
Will the Humidity or Ion features work without using the Heat feature?
No, the unit is designed for those features to work in conjunction with the heat.
Will the Humidity or Ion features come on when I set the timer for my heater to automatically come on?
Yes, when the auto-on timer feature is used, the heater will come on exactly at the last setting it was used at.
10
Three Year Limited Warranty
GUARANTEE
This product carries a 30-day guarantee. If you find your unit to be defective within the first 30 days of purchase, you may return it for a refund or a new unit.
In the event you need to return your heater, it must be returned in the original packaging to avoid damage to the heater during shipping.
THREE YEAR LIMITED WARRANTY
WARRANTY: The Company warrants this product, to the original purchaser or gift recipient, to be free from
defects in workmanship and materials under normal use and service, for a period of three years from the date of purchase.
Warranty will be null and void if any of the following occur: The mechanics of the heater and/or the electrical cord and plug have been altered or tampered with in any way. Heaters not used correctly or not maintained according to the care instructions.
LIMITATIONS: ALL WARRANTIES IMPLIED BY LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED WARRANTIES SET FORTH ABOVE.
Some jurisdictions do not allow limitations on the length of the implied warranty, so the above limitation may not apply to you. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF PROFIT OR MEDICAL EXPENSES CAUSED BY ANY DEFECT, FAILURE, MISUSE, OR MALFUNCTION OF THE PRODUCT.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. The Company will not be responsible for damages or losses, direct or indirect, caused by misuse, abuse, accident, negligence, conditions of transportation or storage, or failure to follow instructions. The Company will not be responsible for any statements that are made or published, written or oral, that are inconsistent with this written warranty, or which are misleading or inconsistent with the facts as published in the literature or specifications by the Company.
In the unlikely event that your unit does not appear to be working properly, you must contact your Sales Representative for immediate assistance.
Prior to your call, we encourage you to visit our service-related website www.edenpureservice.com for numerous troubleshooting tips and possible service instructions if needed.
If you are unable to reach your Sales Representataive and www.edenpureservice.com does not answer your questions, you may contact our Resource Partner’s Customer Service Team by calling 1-866-786-8946 or email us at custserv@rppurchase.com. Please have your proof of purchase
handy when you make your call or Resource Partners will be unable to assist you. The information necessary for us to help you will be on your proof of purchase.
Thank you!
LIRE ATTENTIVEMENT TOUTES LES INSTRUCTIONS AVANT DUTILISER LAPPAREIL DE CHAUFFAGE
F
onctionnement- Installation en 12 étapes pour modèle EdenPure
1) Déballer lappareil: couper la partie recouverte de ruban adhésif, rabattre les volets et r
enverser doucement la boîte entière la tête en bas. Soulever la boîte pour lextraire de lemballage de polystyrène. Enlever ce dernier, tourner en remontant vers le haut. Nous vous recommandons de garder lemballage pour lentrepôt de larticle durant la p
ériode de non utilisation et au cas où vous auriez besoin de le transporter.
2) Trouver un endroit stable et non encombré pour y mettre lappareil une fois déballé.
3) Brancher le cordon dalimentation directement sur une prise de courant reliée à la terre 110 volt 15 amp ou plus, non en service. Linterrupteur dalimentation va sallumer et lappareil de chauffage va biper trois fois pour signaler quil est branché à la prise de courant.
4) Insérer 2 piles (type AAA) dans le compartiment à piles de la télécommande.
5) Appuyer sur la commande « Marche » située sur la partie avant de lappareil de chauffage ou sur la télécommande pour allumer lappareil. Ajuster le bouton de réglage sur « Auto ». Ajustez les commandes « Haute température » et « Basse température » jusquà ce que vous obteniez la température que vous désirez. Lorsque la température aura atteint le niveau de confort suffisant, le thermostat enclenchera ou arrêtera lappareil de chauffage suivant le cas pour maintenir la température désirée à un niveau constant. Lorsque lappareil Signature sera programmé sur « Auto » et que le thermostat enclenchera et arrêtera la marche, vous bénéficierez alors des avantages dune consommation énergétique minimale. Lappareil fonctionnera à plein régime jusquà ce quil atteigne la température souhaitée à 2 degrés près. A ce moment précis, il se mettra automatiquement en position de consommation énergétique minimale qui aura pour effet de fermer 2 des éléments chauffants et dabaisser la vitesse du ventilateur. Non seulement cela vous économisera de lénergie mais aussi maintiendra la température de la pièce proche de la température désirée. Le ventilateur va fonctionner par intermittence pour faire circuler lair de la pièce à travers lappareil de chauffage pour contrôler la température avec plus de précision. Dans le cas où la température de la pièce tomberait 2 degrés en-dessous de la température désirée, lappareil reviendra au mode de pleine puissance jusquà ce que la température désirée soit de nouveau atteinte.
6) Mettez le bouton de réglage sur Haute Température de façon à ce que le chauffage reste constant et nait pas à sallumer et à séteindre périodiquement.
7) Pour arrêter lappareil de chauffage, poussez le bouton Marche; le ventilateur va continuer à tourner jusquà ce que toute la chaleur soit évacuée et ensuite il va sarrêter.
8) Humidificateur: Faites attention lorsque vous remplissez le réservoir deau; si la chaufferette a été en service, le plastic pourrait être très chaud. Pour remplir le réservoir de lhumidificateur, assurez-vous que la chaufferette est arrêtée. Ouvrez le compartiment à gauche de la chaufferette. Pour ouvrir le portillon, tirez délicatement vers le bas et dehors avec la poignée. Enlevez la bouteille deau. Remplissez la bouteille avec de leau du robinet et inversez la bouteille dans le plateau de lhumidificateur. Dès que la bouteille a rempli le plateau, remplissez-la de nouveau et inversez-la dans le plateau de lhumidificateur. Lhumidificateur est maintenant amorcé. Fermez le compartiment de lhumidificateur. Mettez lhumidificateur en marche. Lorsque lappareil est amorcé, une bouteille deau devrait durer environ 10 heures. Lorsque le niveau deau a diminué, le témoin deau à lavant de lappareil va clignoter et lhumidificateur va sarrêter tant quon ne rajoute pas deau.
Entretien Fonctionnement Service
GARDEZ CES INSTRUCTIONS
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