DM1000
User Guide
sales@eddywireless.com
Handset
1 Antenna
2 Betlclip attachment
3 Speaker for Ringer
4 Handset battery compartment
5 New Message LED
6 Handset Earpiece
7LCD Display
8Function Keys
9Up/Down keys
10 Menu and Off keys
11
12 Flash/Delete key
13 Redial/Pause key
14 Headset Jack
# Scroll Right
15
16 Intercom
17 Handset Microphone
18 Handset Charging Contacts
Scroll Left
*
DM1000 ii
Base
19 Base Speaker/Ringer
20 LCD Display
21 Function Keys
22 Up/Down K eys
23 Menu and Off Keys
24 Intercom Key
25 Speaker Phone Key
26 Speaker Phone ON LED
27 Redial/Pause Key
28 New Message LED
29 Flash Key
30 DC IN 9V Jack
31 TEL LINE Jack
32 Corded Handset Jack
33 Battery cover
34 SIM Card Access Cover
34
DM1000 iii
Notes
DM1000 iv
Contents
Get ready . . . . . . . . . . . . . . . . . . . . . . 1
About the SIM card . . . . . . . . . . . . . . . . . . . 1
Install the SIM card . . . . . . . . . . . . . . . . . 2
Choose Location . . . . . . . . . . . . . . . . . . . . . 3
Desk or Table . . . . . . . . . . . . . . . . . . . . . 3
Wall mount . . . . . . . . . . . . . . . . . . . . . . . 4
Base power on . . . . . . . . . . . . . . . . . . . . . 5
Power backup batteries (Optional) . . . . . . 5
Standby Screen . . . . . . . . . . . . . . . . . . . . 7
Signal level meter . . . . . . . . . . . . . . . . . . 8
Ready the cordless handset . . . . . . . . . . . . 9
Get set . . . . . . . . . . . . . . . . . . . . . . . 12
Dialing mode . . . . . . . . . . . . . . . . . . . . . . 12
Time and date . . . . . . . . . . . . . . . . . . . . . 13
Set the ringer tone . . . . . . . . . . . . . . . . . . 14
Set the ringer volume . . . . . . . . . . . . . . . 15
Key beep . . . . . . . . . . . . . . . . . . . . . . . . . 17
Area codes . . . . . . . . . . . . . . . . . . . . . . . . 17
Add/remove a 1 . . . . . . . . . . . . . . . . . . . 18
Add/remove area code . . . . . . . . . . . . . . 18
Language . . . . . . . . . . . . . . . . . . . . . . . . . 19
LCD contrast . . . . . . . . . . . . . . . . . . . . . . 19
Name . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Handset registration . . . . . . . . . . . . . . . . . 20
Register . . . . . . . . . . . . . . . . . . . . . . . . 20
Deregister . . . . . . . . . . . . . . . . . . . . . . . 21
DM1000 v
GO! . . . . . . . . . . . . . . . . . . . . . . . . . 22
Make a wireless call . . . . . . . . . . . . . . . . . 22
Make a landline call . . . . . . . . . . . . . . . . . . 23
Set earpiece volume . . . . . . . . . . . . . . . . 23
Calling options . . . . . . . . . . . . . . . . . . . . . 24
Speed dial . . . . . . . . . . . . . . . . . . . . . . . 24
Redial . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Pause (for
TEL line use only) . . . . . . . . . . 25
Answer a wireless call . . . . . . . . . . . . . . . . 25
Answer a landline call . . . . . . . . . . . . . . . . 26
In-Call operations . . . . . . . . . . . . . . . . . . . 27
Place a call on Hold . . . . . . . . . . . . . . . . 27
Mute a call . . . . . . . . . . . . . . . . . . . . . . 27
Transfer a call . . . . . . . . . . . . . . . . . . . . 27
Set up a conference call . . . . . . . . . . . . . 30
Phone book . . . . . . . . . . . . . . . . . . . . . . . 31
Enter names and characters . . . . . . . . . . 31
Enter numbers directly . . . . . . . . . . . . . . 32
Edit names or numbers . . . . . . . . . . . . . . 33
Enter numbers from Caller ID . . . . . . . . . 33
Call from phone book . . . . . . . . . . . . . . . 35
Speed dial . . . . . . . . . . . . . . . . . . . . . . . 35
Messages . . . . . . . . . . . . . . . . . . . . . . . . . 35
Voice messages . . . . . . . . . . . . . . . . . . . 36
Short Message Service (SMS) . . . . . . . . . 37
More features . . . . . . . . . . . . . . . . . . 43
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . 43
Caller ID information . . . . . . . . . . . . . . . 43
Check the log . . . . . . . . . . . . . . . . . . . . 45
Dial a number . . . . . . . . . . . . . . . . . . . . 45
DM1000 vi
Save a number . . . . . . . . . . . . . . . . . . . 45
Delete a number . . . . . . . . . . . . . . . . . . 46
Call Forwarding . . . . . . . . . . . . . . . . . . . . . 47
Activate Call Forwarding . . . . . . . . . . . . . 47
Deactivate Call Forwarding . . . . . . . . . . . 48
Page and Intercom . . . . . . . . . . . . . . . . . . 48
Page . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Intercom . . . . . . . . . . . . . . . . . . . . . . . . 49
Two-line calling . . . . . . . . . . . . . . . . . . . . . 50
Quick reference chart . . . . . . . . . . . . . . . 51
Make two separate calls . . . . . . . . . . . . . 52
Receive two separate calls . . . . . . . . . . . 52
Call waiting with two calls . . . . . . . . . . . . 53
Barge-in . . . . . . . . . . . . . . . . . . . . . . . . . 53
Quick reference chart . . . . . . . . . . . . . . . 55
Set up Barge-In . . . . . . . . . . . . . . . . . . . 56
Use Barge-In . . . . . . . . . . . . . . . . . . . . . 56
Cellular only . . . . . . . . . . . . . . . . . . . . . . . 57
Set up Cellular only . . . . . . . . . . . . . . . . 57
Turn off Cellular only . . . . . . . . . . . . . . . 57
CEL Phone Number . . . . . . . . . . . . . . . . . . 58
Power back-up . . . . . . . . . . . . . . . . . . . . . 58
Precautions . . . . . . . . . . . . . . . . . . . . 60
Rechargeable Nickel-Metal-Hydride Battery
Warning . . . . . . . . . . . . . . . . . . . . . . . . 60
Rechargeable Nickel-Metal-Hydride Batteries
Must Be Recycled or Disposed of Properly 61
Important safety instructions . . . . . . . . . . . 61
Important Electrical Considerations . . . . . 64
The FCC Wants You To Know . . . . . . . . . . 65
DM1000 vii
Range . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Telephone Line Problems . . . . . . . . . . . . 66
Radio Interference . . . . . . . . . . . . . . . . . 67
Cordless Telephone Privacy . . . . . . . . . . . 68
Installation Considerations . . . . . . . . . . . 68
Telephone Line Outlets . . . . . . . . . . . . . . 69
Connecting the Telephone Co rds . . . . . . . 70
Applying Power to the base . . . . . . . . . . . 70
I.C. Notice . . . . . . . . . . . . . . . . . . . . . . . . 71
RADIO EQUIPMENT . . . . . . . . . . . . . . . . 72
General information . . . . . . . . . . . . . . 73
DM1000 Menu map . . . . . . . . . . . . . . 74
DM1000 viii
Notes:
DM1000 ix
1Get ready
Included items
• Base • Belt clip
• Cordless handset • Wall mount bracket
• AC adaptor for base • Telephone cord
Get ready
1
• AC adaptor for
cordl
• Rechargeable battery
for cordless handset
ess handset
•User guide
•About the SIM card
This phone connects to GSM networks through a
Subscriber Identity Module card that you get from
your cellular service provider. The SIM card carries
information about your wireless account.
Some important considerations:
• Keep all SIM cards out of the reach of small children.
• The SIM card and its contacts are easily damaged
by scratches or bending, so be careful when
handling, inserting, or removing the card.
•Disconnect power and remove batteries from
the phone before removing or inserting the SIM
card.
DM1000
Install the SIM card
1
1 Important: Verify power is disconnected
from the base.
2 Turn the Base Unit over and open the SIM card
cover.
3 Align the
SIM card
with the
beveled
corner
facing
right, gold
contact
area facing
downward.
4 Carefully slide in the SIM card until the flat edge
contacts the end of the receptacle.
Also, refer to the diagram on the SIM
Compartment cover.
5 Replace the cover.
DM1000
Get ready
•Choose Location
Some important considerations:
• Charge the handset for 12–15 hours before use it.
• Locate the base near both a phone jack and a
power outlet which is not controlled by a switch.
• Keep the base and handset away from sources of
electrical noise, such as motors and fluorescent
lighting.
• Leave enough room to raise both base antennas
fully vertical.
1
Desk or Table
ToAC outlet
To telephone
outlet
1 Connect the telephone line cord to the TEL LINE
jack and to a telephone jack.
2 Set the base on a desk or table and place the
handset on the base.
DM1000
3 Connect the handset cord to the jacks on the
handset and the base, then set the handset in
1
the cradle.
4 Raise both antennas to a vertical position.
5 Find the base AC adaptor (the larger adaptor),
and connect it to the DC IN 9V jack and to a
standard 120V AC.
Wall mount
1 Attach the wall mount adaptor to the base.
2 Find the base AC adaptor (the larger adaptor),
plug the connector into the DC IN 9V jack, then
plug the telephone line cord to the TEL LINE
jack.
3 Wrap the AC adaptor inside the molded wiring
channel, then wrap the cord around the strain
relief notch.
4 Raise the antennas to a vertical position.
DM1000
Get ready
5 Align the mounting slots on the base with the
mounting posts on the wall plate. Then push in
and down until the phone is firmly seated.
6 Connect the handset cord to the jacks on the
handset and base, then set the corded handset
in the cradle.
7 On the base, remove the handset retainer, flip it
over, then replace it.
Base power on
When powered on for the first
1
time, the base goes through an
initialization sequence.
Note: Do not use the phone
until the initialization
sequence is complete.
Power backup
batteries (Optional)
The optional back-up batteries provide a reserv e
power supply so the base can operate for up to 30
minutes (depending on battery condition) in case of
power outages or if power is cut off to the base for
any reason. Backup power activates immediately
when the normal power supply to the base is cut off.
1 Verify power is disconnected from the base.
2 Open the battery cover on the bottom of the
DM1000
1
base.
3 Insert five AA alkaline
batteries with the
polarity (+ and -)
aligned as marked in the
compartment.
4 Replace the cover.
Note:
• Batteries are not inc luded
• Batteries are not required to operate the product
• There is no indication that shows when the base is
operating with normal power or back-up power
• If you choose to install back-up batteries, check
the power level frequently (see “Power back-up”
on page 58). Replace the batteries when the
power level is less than half of maximum
• After any power outage, check the battery power
level and replace batteries as needed
The battery power comes on automatically when
•
DM1000
Get ready
current from the AC adaptor is interrupted;
unplugging the AC adaptor does not turn off power
to the phone
• Be sure to remove at least one battery when
disconnecting power
•The
screen may not show true battery condition unless
all five batteries are installed
Battery Level indicator on the base menu
Caution: Use only AA alkaline batteries for power
backup. Do not use rechargeable
batteries. The battery compartment
circuitry is not designed to recharge
batteries.
Standby Screen
1
When the sequence is complete,
the Standby Screen appears.
This screen appears on both the
base and the handset, and is
always visible when the phone is
idle. At the bottom of the screen, the text indicates
which service lines are active.
service, and
The
appear, depending on cellular signal conditions in
your area.
CEL indicator may take up to two minutes to
TEL is landline service.
CEL is wireless
DM1000
If you have connected with your cellular service
provider, the date and time may be set
1
automatically. If not, see “Time and date” on page
13 to set the date and time manually.
Signal level meter
The Signal Level feature helps
you find your strongest cellular
service signal. Move the base
around your location to find the
strongest signal level.
Be sure the
display before checking the signal level.
CEL indicator is shown in the
DM1000
Ready the cordless handset
Get ready
INSTALL THE BATTERY
1 Open the cover.
2 Verify that the
connector is
properly
aligned with
the jack and
connect the
1
battery.
Note: The
connector
is
designed to easily fit the jack in only one
direction. Do not use excessive force.
3 Close the cover.
DM1000
1
CHARGE THE
BATTERY
1 Find the cordless
handset AC
Adaptor (the
smaller adaptor,
Model number
HKD090050U).
Connect the AC adaptor to the DC 9V IN jack on
the charger and to a standard 120V AC wall
outlet.
2 Set the charger on a desk or table, then set the
handset in the charger with the keypad facing
ToAC outlet
forward.
3 Allow the battery to charge for
12–15 hours.
Note: Charge the battery
frequently. Leaving the
battery uncharged for a
prolonged period can
adversely affect battery
charging capacity. If this
happens, replace the battery .
DM1000
Get ready
A power indicator in the upper
right corner of the LCD shows
how much battery life remains.
09:00A 01/01
New: 00
Total: 00
HANDSET - 1
CEL
Full charge
Low charge
1
TEL
Note:
Use only the rechargeable battery pack
supplied with your cordless handset.
DM1000
2
2Get set
•Dialing mode
1 Press the MENU key on the
base.
The Menu appears.
2 Press the
key so the highlight bar moves to
Setup.
3+Press
This action is called “Press Select”
throughout this guide.
Another menu list appears.
4 Press the
5 Press
and this screen appears.
Highlight the correct setting for your phone
F1 to “select” this menu item.
key and scroll to Tone/Pulse.
F1 to select this item
system, then press
memory.
A beep confirms the setting, and the Setup
menu appears.
6 Press
OR
DM1000
EXIT to return to the main menu screen.
F1 to enter the setting in
Get set
Press EXIT twice or OFF to return to Standby.
The following steps apply to both the base and the
handset.
•Time and date
The time and date automatically synchronizes with
the cellular network once when the base is powered
on (if supported by your service provider). If the
time and date do not automatically synchronize
with the network afterward it must be set manually .
1 Press
2 Use the / keys and scroll to Time and Date.
3 Press
A cursor blinks on the hour
number.
MENU.
Select.
2
4 Use the keypad to enter the
correct hour.
The cursor moves to the right for the minute
numbers.
5 Enter the correct minutes, and press
The AM/PM screen appears.
6 Use the
or key to set AM or PM and press
OK.
OK.
The time format setting appears.
7 Use the or key to set the time format and
press
OK.
DM1000
The date screen appears with months showing.
8 Use the keypad to enter the correct month.
After entering the month, the cursor moves to
the day.
2
9 Enter the correct day then press
The cursor appears on the first digit of the
current year setting.
10Use the keypad to enter the four digits for the
correct year and press
The date format appears.
11Press or to select a format and press OK.
You hear a confirmation tone and the Main
menu appears.
When the time and date are set on the base or on
one of the cordless handsets, the time and date for
all other components (handset or base)
OK
OK.
automatically synchronize after a few minutes. If a
new cordless handset is added and properly
registered, the time and date for the new handset
will automatically synchronize.
•Set the ringer tone
You can set different ring tones for CEL (wireless)
calls and TEL (landline) calls.
1 Press
2 Scroll to
DM1000
MENU.
Ringer/Key Beep, and press Select.
Get set
3 Scroll to Ringer Tone, and press Select.
The ringer tone menu for CEL calls appears
first. The current ringer tone is highlighted.
The base has three ring tones available. The
handset has six rings available—three tones
and three melodies.
Note: Melodies are only available on the cordless
handset.
4 Scroll through the list of tones.
Pause on a tone name to hear a short sample of
the tone. The sample plays two seconds for a
2
ring tone and 10 seconds for a melody.
5 Press
The TEL Ring Tone setting appears.
OR
Press
6 Follow steps 1–4 abov e to choose a tone, and
press Select.
A confirmation tone plays.
Select.
Exit to cancel without saving changes.
Set the ringer volume
You can set the ringer volume from menu. The
choices are
Off-Low-Medium-High.
1 Press MENU, scroll to Ringer/Key Beep, and
press
2 Scroll to
DM1000
Select.
Ringer volume, and press Select.
2
The current ring volume setting is highlighted.
3 Scroll to a volume setting. Each time you stop
on a setting a sample plays briefly.
4 Scroll to the ring volume you want and press
Select.
A confirmation tone plays and the Ringer/Key
beep menu appears.
5
Press
NIGHT VOLUME
You can set the volume for the ringer to a lower
level for night time between 9 p.m. and 6 a.m.
Exit
or
OFF
to return to the Standby screen.
based on the phone’s internal clock.
1 Press MENU, scroll to Ringer/Key Beep, and
press Select.
2 Scroll to Night Volume and press Select.
3 Use the
setting.
A sample of the volume level plays when you
move the cursor. The sample plays two seconds
for each ringer tone and 10 seconds for each
melody.
4 Press
the setting.
or key to change the volume
Select to set the ringer. A tone confirms
DM1000
•Key beep
Set the phone so that you hear a beep each time
you press a button, or turn off the beep feature.
Get set
1 Press
press
2 Scroll to
MENU, scroll to Ringer/Key Beep, and
Select.
Key beep, press Select, then choose
On or Off.
3 Press OK to enter the setting.
A tone confirms the setting and the Ringer/Key
beep menu appears.
•Area codes
Enter up to three area codes.
With local area codes stored, the
phone can distinguish between
2
Area Code
Area Code
Area Code
Area Code
EXIT
local and long distance calls.
1 Press
2 Scroll to Setup, then press Select.
3 Scroll to
4 Use the keypad to enter the area code number,
then press
If you make a mistake, press FLASH/DEL to erase
the last digit entered.
DM1000
MENU.
Area Code, and press Select.
OK.
2
5 Press OK to set the code.
A beep confirms the setting and the Setup
menu appears.
6 Press Exit or OFF to return to the Standby
screen.
Add/remove a 1
With area codes stored in memory, the and
keys have a unique function in phone memory
dialing.
If you need to add a 1 to a 10–digit phone number
for proper dialing in your area, press . Press
again to remove the number 1. When retrieving a
number from the Caller ID log, use the key to
add or remove a 1. This feature is not available
when using Redial.
Add/remove area code
If you need to add the area code to a 7–digit
number , press to display the area code list. Scroll
to the correct area code, and press
you can also press to add the number 1, if
needed.
OK. At this point
To remove th e area c ode , press to remove the
number 1 (if present), then press .
DM1000
Get set
Note: When dialing numbers from the Caller ID
log, area codes stored in the phone are not
accessible. Press and use the keypad to
add the area code. This feature is not
available when using Redial.
2
•Language
1 Press MENU, scroll to Setup,
and press
Select.
English
French
Spanish
Portuguese
09:00A 01/01
SELECT
2 Scroll to Language, and press
Select.
The highlight bar shows the current language
setting.
3 Scroll to the language you want, and press
Select.
A beep confirms the setting and the Setup
menu appears. The menu appears in the
language you selected.
EXIT
•LCD contrast
1 Press MENU, scroll to Setup, and press Select.
2 Scroll to
3 Press
to darken the display orto lighten the
display.
4 Press
DM1000
LCD Contrast, and press Select.
OK to set the contrast.
2
•Name
Your phone arrives with the name “Base”
preassigned to the base. Each handset receives a
number (1–4) in the order of registration. You can
assign a unique name to the base and even change
the number and name assigned to a handset.
1 Press
2 Scroll to Name the Unit and press Select.
3 Enter the name and press
names and characters” on page 31.
A tone confirms the setting.
MENU, scroll to Setup, and press Select.
Select. See “Enter
•Handset registration
Register
You can register up to three more handsets with the
base. Each new cordless handset must be electronically
registered with the base. The cordless handset
included in this package is preregistered at the factory
with the base. If it somehow becomes deregi
use this procedure to reregister the handset.
1 On the handset, press MENU, scroll to Setup
and press Select.
2 Scroll to
The display shows “
Register and press Select.
on base, then OK
3 Press and hold Intercom (at least two seconds)
on the base until you hear a beep.
DM1000
stered,
Press and hold Intercom
.”
Get set
4 Then, press OK on the handset.
Registration takes only a few seconds.
When registration completes,
you hear a tone and this
message appears on the LCD
screen.
Deregister
1 Press MENU, scroll to Setup, and press Select.
2 Scroll to Deregister and press Select.
A list of registered cordless handsets appears.
2
3 Scroll to the handset you want to deregister and
press Select.
The confirmation message “
registration?
4 Press Yes to confirm, or press No to return to
the previous screen.
When deregistration is complete, the
confirmation message “
deregistered
” appears.
Handset 1 is
” appears.
Delete
DM1000
3GO!
•Make a wireless call
3
Cordless
handset
•Press CEL
•Enter number
•Press
OR
•Enter number
•Press CEL
•To end the
call, Press
CEL
OFF
Speakerphone
on base
•Enter number
•Press CEL
•To end the
call, press
PHONE
SP-
or OFF
Corded handset
on base
•Lift handset off
base
•Enter number
•Press
•To end the call,
replace the
handset
CEL
Note: When making a wireless call, no dial tone is
DM1000
generated until the phone connects to the
cellular network.
•Make a landline call
GO!
Cordless
handset
•Press
•Enter number
OR
•Enter number
•Press
•To end the
call, Press
TEL
TEL
OFF
Speakerphone
•Enter number
•Press TEL
•To end the
call, press SP-
PHONE
Set earpiece
on base
or OFF
Corded handset
on base
•Lift handset off
base
•Enter number
•Press
•To end the call,
replace the
handset
TEL
3
volume
ON CORDED HANDSET
During a call, move the
selector switch to
H.
ON BASE SPEAKER
PHONE
During a call, press
louder or
for softer.
L, M, or
for
DM1000
ON CORDLESS HANDSET
DURING A CALL
Press for louder or for
softer.
•Calling options
3
Speed dial
1 Set up keys 0–9 with numbers in the phone
book for speed dial. See “Enter numbers
directly” on page 32.
2 Press and hold the appropriate number key,
then press
If you need to add or remove the number 1 or the
area code for proper dialing in your area, see “Add/
remove a 1” on page 18, or “A dd/remove area
code” on page 18.
CEL or TEL.
Redial
The phone memory holds the last five numbers
dialed. Each number can have up to 32 digits.
1 Press
In the upper left corner, the LCD shows a
the call was on the cellular line or a T if the call
was on the landline.
2 Press CEL or TEL to redial the number.
DM1000
REDIAL/P to search through the numbers.
C if
GO!
Pause (for TEL line use only)
While entering a phone number, press REDIAL/P to
add a two second pause. The pause is added as the
digits are transmitted when dialing. Press
again to make the pause longer. The letter P
appears in the number each time you enter the
pause.
REDIAL/P
Note:
• Pause is available only when using the TEL line.
Pause may not be recognized as a valid number on
the cellular network and calls may not connect.
• Pause is disabled when dialing on the
a second line, such as while the cellular line is
connected to another call. Pause is also disabled
during conference calls.
TEL line as
3
•Answer a wireless call
When the phone receives a wireless call:
• The base and all registered cordless handsets
ring.
•The
• The caller ID, if available, appears on the LCD
screen.
CEL indicator flashes on the LCD
DM1000
Cordless
Speakerphone
Corded handset
3
handset
•Press
•To end the
call, press
twice
CEL •Press CEL
OFF
OR
•Press SP-PHONE
•To end the call,
press
or OFF
on base
SP-PHONE
on base
•Lift handset off
base
•To end the call,
replace the
handset
•Answer a landline call
When the phone receives a landline call
• The base and all regi stered cordless handsets ring.
• Caller ID, if available, appears on the LCD screen.
Cordless
handset
•Press
•To end the
call, press
twice
TEL •Press TEL
OFF
Speakerphone
on base
OR
•Press SP-PHONE
•To end the call,
press SP-PHONE
or OFF
Corded handset
on base
•Lift handset off
base
•To end the call,
replace the
handset
DM1000
•In-Call operations
Place a call on Hold
• Press Hold to place a call on hold.
GO!
• Press
Exit to return to the call.
Mute a call
• Press Mute to temporarily cut off the microphone.
• Press
Unmute to return to the call
Transfer a call
You can transfer calls between the base and the
handsets, and from handset to handset. This
function works for both cellular and landline calls.
BASE TO HANDSET TRANSFER
3
1 Press Intercom, scroll to the
handset (or base) that you
want and press Page.
The base and the handset
involved in the transfer
operation begin beeping (a
different tone than with the
Intercom function), and a
message appears on the LCD.
If there is no answer within 60 seconds, the
DM1000
page and the transfer are cancelled and you
return to the call. You can press Exit to return
to the call immediately.
2 Press Answer to take the
3
transfer, or press
reject the transfer.
The call returns to the device
that started the transfer handset or base.
Exit to
Note: When transferring between base and a
handset, the caller is transferred
immediately and is not put on hold.
3 Press OFF to end the call.
OR
Follow the steps above to tr ansfer the call back
to the base.
You can also use the HOLD function to start a
transfer. During a call, press
Transfer, then follow the steps above.
HANDSET TO HANDSET
TRANSFER
1 During a call, press
scroll to the handset you
want, and press
The handset involved in the
transfer operation begins
beeping (a different tone
than with the Intercom
Intercom,
Page.
HOLD, select
DM1000
GO!
function) and a message appears on the LCD.
If there is no answer within 60 seconds, the
page and the transfer are cancelled and you
return to the call. You can press
to the call immediately.
2 Press
receiving the page.
The call is now on hold, and
the parties with the handsets
can speak.
3 Press
transfer.
The call is now transferred to the receiving
handset.
Answer on the handset
Exit on the handset that started the
Exit to return
3
On the receiving handset, you can press
OFF or
Exit to reject the transfer. Then, the call returns
to the handset that started the transfer.
4 Press OFF to end the call.
You can also use the HOLD function to start a
transfer. During a call, press
HOLD, select
Transfer, then follow the steps above.
DM1000
Set up a conference call
Conference calling lets you make a call with two
other participants. The phone places the third call
with the service (cellular or landline) that is not
being used. The Conference feature is available only
with the cordless handset.
1 Make a normal call to the first participant.
3
2 Press
Hold, scroll to Initiate a call, and press
Select.
3 Enter the number of the next participant, and
press
When the other participant answers, you can
speak privately without the other participant.
Press
The LCD shows which line (
use.
4 Press CONF to connect all participants.
5 To drop a participant from the conference call
press
CEL (or TEL).
FLIP to change between the participants.
CEL or TEL) is in
CEL DROP or TEL DROP.
Press
call.
DM1000
OFF to drop all participants and end the
•Phone book
The phone book stores up to 50 names and numbers.
Enter names and characters
Use the keypad to choose the characters you want.
Each time you press a key, the letters on that key
appear first as capital letters, then as lower case
letters, then the number corresponding to that key .
Number of times key pressed
keys123456789
GO!
3
1!“
( )<>+, - . /
:;?@\=^_‘
*#
$%&‘
ABCabc2
DEFdef 3
GH I gh i 4
JKL j k l 5
MNOmno6
PQRSpq r s7
TUVt uv8
WXYZwxyz9
0
DM1000
Space
• Use and to scroll left or right.
• Press Clear to erase a character.
Enter numbers directly
1 Press MENU, scroll to Memory, and press
Select.
2 Scroll to Phone book, and press Select.
3
3 Scroll to
Name?” appears in the display.
“
4 Use the letters on the keypad to enter the name
(up to 16 characters) and press OK.
Press OK to leave Name blank.
“Number?” appears in the display.
5 Use the keypad to enter the number with area
code and press OK.
The Distinctive ring setting appears.
This feature lets you add a special ring tone to
phone numbers that you store in memory.
During an incoming call, the phone compares
Add new entry, and press Select.
the number to the distinctive ring list, and when
it finds a match, the distinctive ring plays.
Then, you can recognize a caller just from the
type of rin g tone you hear.
6 Scroll to
Ringer 1, 2, or 3, Melody 1, 2, or 3, or
No setting and press OK.
Melody tones are only available on the handset.
The
DM1000
Speed Dial screen appears.
GO!
7 Choose an empty Speed Dial key number and
press
A beep confirms the entry and the Standby
screen appears.
Press
registering it in Speed Dial.
OK.
Skip to complete the entry without
Edit names or numbers
1 While in the phone book, scroll to Find name
and press
2 Scroll to the name you want to edit and press
Select.
Call/Dial, Edit, Delete, and Delete all appear.
3 Use the
Select.
or key to highlight Edit and press
3
Select.
4 Edit the name.
OR, Press
5 Edit the number if needed and press OK.
You hear a tone, Complete appears in the L CD
and the list of names appears.
OK to skip to the number.
Enter numbers from Caller ID
1 While in the Caller ID log, scroll to the name/
number you want to enter in the phone book
and press
Call/Dial, Save, Edit, and Delete appear.
2 Scroll to Save and press Select.“Name?”
Select.
appears.
DM1000
3 If the Caller ID shows a name, press OK to
continue, or use the keypad to enter the name,
3
then press
4 If the Caller ID shows a number, press
Y ou can also use the keypad to en ter a number,
then press
The Distinctive ring settings appear.
5 Scroll to the ringer tone or melody you want,
and press OK.
The
6 Choose an empty Speed Dial key number, and
press OK.
A beep confirms the entry and the Standby
screen appears.
Speed dial setting appears.
OK to continue.
OK.
OK.
OR
7 Press
registering it in Speed Dial.
A tone confirms the entry and Complete
appears in the LCD. After a brief pause, the
name and number you just entered appears.
8 Press
Press OFF to return to Standby.
Use the and keys to enter a 1 or area
codes if needed for proper dialing in your area.
See “Add/remove a 1” on page 18. Or “Add/
remove area code” on page 18.
Skip to complete the entry without
CEL or TEL to make the call.
DM1000
Call from phone book
1 Press MENU, scroll to Memory, and press
Select.
2 Scroll to Phone Book, and press Select.
GO!
3 Scroll to
4 Scroll to the name you want to dial and press
Find Name, and press Select.
Select.
Four options appear on the LCD.
5 Scroll to Call/Dial and press Select.
The name and number appear in the LCD.
6 Press CEL or TEL to make the call.
Speed dial
For quick, one-button dialing, you can store up to
10 numbers in Speed Dial memory. See “Speed
3
dial” on page 24.
•Messages
Note: You must hav e a subscription to use these
message services described in this section.
Check with your service provider for
details.
DM1000
Voice messages
The DM1000 works with both cellular and landline
voicemail.
SET UP VOICEMAIL
3
1 Press
2 Scroll to Voicemail setup, and press Select.
The cell number will be pre-programmed in
memory when the unit is activated.
3 Use the keypad to enter your voicemail number
(usually your cell number), then press
The message VM number (TEL)? appears.
4 Use the keypad to enter the voicemail number
for your landline service, then press OK.
A beep confirms your entry.
In most cases the Cell Voicemail number and
your cell number are the same. If not, please
MENU, and press Select on Messages.
OK.
contact your service provider for the correct
number. Also, in a power outage this number
may require reprogramming if no backup
batteris are installed.
CHECK VOICEMAIL MESSAGES
When new messages are waiting, the message
LEDs on the base and the handset blink.
DM1000
GO!
The LED blinks faster for a landline voicemail,
slower for a cellular voicemail, and equally if there
are messages for both landline and cellular.
1 Press
MENU, scroll to Messages, and press
Select.
2 Scroll to
3 Scroll to the voicemail–
Voicemail
Voicemail and press Select.
CEL Voicemail or TEL
–with the message waiting and press
Select.
To manage messages (such as saving, deleting, or
forwarding), follow the commands for your specific
voicemail system.
Short Message Service (SMS)
This feature–available only with cellular service–lets
you send and receive text messages to other SMS
3
enabled cellular phones through the CEL connection
at the base or the cordless handset. Check with
your service provider for availability.
The options available in SMS are:
•Write new
•Saved
•In Box
•Storage status
Note: Due to the data access process in the
DM1000, the phone may not respond
instantly when keys are pressed. This is
normal operation, and any delay is no more
than one or two seconds.
DM1000
WRITE A NEW MESSAGE
1 Press MENU, scroll to Messages, and press
Select.
3
2 Scroll to
Write new is highlighted.
3 Press
4 Use the keypad to write a message up to 160
characters long, including spaces and special
characters. See “Enter names and characters”
on page 31.)
5 When you finish writing, press
The new message submenu appears with Send,
SMS, and press Select.
Select.
OK.
Edit, Save.
If the phone receives a call or someone initiates a
call on another handset while you are writing a
message, the message is automatically stored in
Saved messages. You can access the message later ,
edit the message, if needed, then send the message
by following the steps below.
SEND A NEW MESSAGE
1 Write a message, then press
OK.
Send, Edit, and Save appear.
2 Scroll to
Send, and press Select.
Recipient No.? appears.
3 Enter the phone number of the recipient and
press OK.
DM1000
GO!
To send a message to a number that is stored
in the phone book, press MENU, scroll to the
entry you want, and press Select.
Note: V erify that the CEL line is not in use
before sending the message.
A confirmation message appears. Then, the
SMS menu appears. Press
SMS main menu.
4 To save the message before exiting, follow the
steps in “Save a new message.”
The message is stored in Saved messages for
easy viewing later.
OR
Press
SAVE A NEW MESSAGE
1 After writing a message, press
2 Scroll to Save, and press Select.
The message is stored in Saved messages for
No to exit.
EXIT to return to the
OK.
3
easy viewing later. Press EXIT to return to the
SMS main menu.
VIEW SAVED MESSAGE S
1 Press
2 Scroll to
3 Scroll to
4 Scroll to the message you want to read, and
press Select.
DM1000
MENU, scroll to Messages, press Select.
SMS, and press Select.
Saved, and press Select.
3
RECEIVE A MESSAGE
When the DM1000 receives a text
message, you hear a distinctive
ring tone and an envelope icon
appears in the display. The message goes to the
Inbox.
CHECK THE INBOX FOR READ AND UNREAD
(NEW) MESSAGES
1 Press
MENU, scroll to Messages, and press
Select.
2 Scroll to
3 Scroll to Inbox, and press Select.
4 Scroll to
The phone number from which the message
originated displays.
5 Press Select again to read the message.
If you have no unread messages, an er ror tone
sounds.
OR
6 Scroll to
SMS, and press Select.
UnRead Messages, and press Select
Read messages, and press Select.
The phone number from which the message
originated displays.
7 Scroll to the message you want to read, and
press
DM1000
Select.
GO!
When you exit the Unread Messages list, any
messages that have not been viewed are
automatically stored in the Read Messages list. Be
sure to view all unread messages before exiting the
Unread Message list.
REPLY TO A MESSAGE
1 While reading a message, press
2 Scroll to
Write a reply the same way as you write a new
message, press
message.
FORWARD A MESSAGE
1 While reading a message, press Select.
2 Scroll to
3 Enter the recipient’s number and press OK.
To send to a number from the phone book,
press MENU, scroll to the entry you want, and
press
Reply, and press Select.
OK, then Select to send the
Forward and press Select.
Select.
Select.
3
Note: Forwarding a message can only be done
through a CEL connection.
DELETE A MESSAGE
While reading a message, press
Delete, and press OK.
DM1000
Select, scroll to
CALL THE MESSAGE SENDER
3
While viewing a message, press
Select, scroll to
Call, and press Select. The phone dials the number
automatically on the cellular service.
CHECK SMS STORAGE STATUS
1 Press
MENU, scroll to Messages, and press
Select.
2 Scroll to SMS, and press Select.
3 Scroll to
The storage status appears.
The Storage status feature shows how many SMS
messages are saved in memory or stored in the
Storage Status and press Select.
inbox. Storage capacity is limited, and there is no
indication that the memory is full. When the
message memory gets full, no more SMS messages
can be received, so it is important to clear the
memory freq uently.
DM1000
More features
4 More features
•Caller ID
This feature helps identify incoming calls and
requires subscription through your service provider .
When Caller ID is active, your phone may display
the caller’s name and phon e number if the landline
or cellular service supports it.
Note: Caller ID and Call Waiting are usually
included with cellular calling plans, but
landlines may require a separate
4
subscription. Check with your service
provider for details.
Caller ID information
SINGLE CEL OR TEL CALL
In Standby , the Caller ID normally
shows new and total calls received.
On a single incoming call, Caller
ID shows the time and date, the
caller’s name, and the number.
CEL or TEL blinks depending on
C
09:00A 01/01
Waxess
123-555-4567
Ring from CEL
CEL
TEL
the type of
call–cellular service or landline.
DM1000
SIMULTANEOUS CEL AND TEL
CALL
When both landline and cellular
C
09:00A 01/01
CEL: 123-555-4567
Waxess
TEL: 765-555-4321
Global Group
CEL
TEL
services are active, the phone can
receive both types of calls at the same time or v ery
close together. When that happens, Caller ID
information for both calls appears in the display and
the call arriving first is on top.
CALL WAITING
4
If you receive another call during
a call in progress, information for
both calls appears in the displays
09:00A 01/01
C
T
Talk (TEL)
MUTE
123-555-4567
2:25
HOLD
Call in progress
Press
new call. Press
return to the first call.
If the current call is on the CEL
FLASH/DEL to answer the
FLASH/DEL again to
10:00A 01/05
T
Waxess
123-555-4567
CALL WAITING
Talk (TEL)
MUTE
New call
2:25
HOLD
line and another call arrives also
on the CEL line, a “C” blinks in the display.
If the current call is on a CEL line and the new call
is on the TEL line, the “C” remains solid, and the “T”
indicator blinks.
If you receive a call waiting signal during the
conference call, press
DM1000
FLASH to answer the call.
More features
Check the log
The Caller ID log lists the name associated with the
Caller ID data. If the data received does not have
proper name data, the phone number is listed
instead.
Press
oldest. Press to scroll through the log from oldest
to newest. The log holds up to 50 entries.
to scroll through the log from newest to
Dial a number
1 Scroll to a name/number displayed, and press
Select twice.
The number appears in the display.
If the number’s area code is the same as an
area code stored in the phone memory (see
“Area codes” on page 17), the area code may
not appear. If the area code is required for
dialing, press # to add the area code to the
4
number. If the number 1 is also required for
dialing, press
number.
2 Press
CEL or TEL to make the call.
Save a number
1 Scroll to a name/number displayed, and press
Select.
DM1000
* to add 1 to the beginning of the
2 Scroll to Save, and press Select.
3 Enter a name if needed (see “Enter names and
4
characters” on page 31) and press
4 Edit the number if needed and press
The Distinctive Ring menu appears.
5 Scroll to the setting you want and press OK.
The Speed Dial menu appears.
6 Scroll to the speed dial number that you want
for this new entry and press OK.
OR
Press
entry is stored in the phone book, and the name
and number appear in the display.
7 Press
Skip to exit. A tone confirms that the
OFF twice to return to Standby.
OK.
OK.
Delete a number
ONE BY ONE
1 Press
to oldest. Press to scroll through the log from
oldest to newest.
2 Stop on the number you want, press Select.
3 Scroll to
A confirmation message appears.
4 Press Yes to delete the number.
A tone confirms your choice and the Caller ID
log appears.
to scroll through the log from newest
Delete, and press Select.
DM1000
OR
Press NO and the Caller ID menu appears.
DELETE ALL
1 Press , then press Select.
More features
2 Scroll to
Delete ALL and press Select.
A confirmation message appears.
3 Press Yes to delete all data from the Caller ID
log.
OR
Press
NO and the Caller ID menu appears.
•Call Forwarding
This feature lets you redirect an incoming call to
another telephone number.
4
Activate Call Forwarding
1 Press Menu, scroll to Set Up and press Select.
2 Scroll to Call Forwarding and
press
3 Select
DM1000
Select.
Activate.
09:00A 01/01
LCD Contrast
CEL Number
Phone Set Up
Call Forwarding
SELECT
09:00A 01/01
Activate
Deactivate
SELECT
EXIT
EXIT
4 Enter the telephone number
to which you want to direct
09:00A 01/01
Forward Number?
123-555-1234
4
the call and press
OK, or press
OK
CLEAR
Clear to erase the number.
Complete appears to confirm
your selection.
5
Forward FCN ON displays in the LCD.
NOTE:
To avoid missing calls, follow the steps below
to deactivat e Call Forw arding when no longer needed.
Deactivate Call Forwarding
1 Press Menu, scroll to Set Up and press Select.
2 Scroll to Call Forwarding and
press
Select.
09:00A 01/01
LCD Contrast
CEL Number
Phone Set Up
Call Forwarding
SELECT
EXIT
09:00A 01/01
3 Select Deactivate.
Activate
Deactivate
Complete appears to confirm
your selection.
SELECT
•Page and Intercom
Page
The Page feature lets you locate the handset if it is
misplaced, but it also can be answered by the
handset. Page can be initiated by the base or the
cordless handset.
EXIT
DM1000
More features
1 Press INTERCOM on the base,
scroll to the handset you want
to page, and press PAGE.
OR
09:00A 01/01
Handset 2
Handset 3
Handset 4
ALL (Page Only)
PAGE
To send a page to all
registered handsets, select
All and press PAGE.
The Page All feature is only available at the
base.
The handset beeps up to 60
seconds, and
Paging Base
appears in the display.
2 On the handset receiving the
page, press
ANSWER to
EXIT
4
connect with the base.
On Intercom appears in the display.
3 Press Exit to stop the page without connecting
to the paging party through the Intercom.
For P age All, the page stops when an y handset
responds to the page. Intercom is not a vailable
for Page All.
Intercom
The Intercom feature is available on the handset
and the base.
1 Press
INTERCOM, scroll to the handset you want
(or base), and press PAGE.
DM1000
The handset or base beeps up to 60 seconds
and Paging Handset 1 (or 2, 3, or 4) appears
in the display.
2 To answer:
4
• On the handset, press
with Intercom.
ANSWER to connect
• On the base, lift the corded handset,
press ANSWER, or press SP-PHONE to
connect with the Inte rc om.
During an Intercom connection, use Mute to
turn off the microphone at the base or on the
handset.
Note: While using INTERCOM, an incoming call
from the
the
from the
INTERCOM connection. An incoming call
CEL line automatically terminates
TEL line will not terminate the
INTERCOM connection unless the call is
answered by the base or any handset.
•Two-line calling
The Dual Mode Communication Terminal is a
two-line phone that offers unique calling features
because it can be used to make or receive two
separate calls at the same time; one call on the
landline (TEL) service and the other on the cellular
(CEL) service.
DM1000
Quick reference chart
Second call can be
When
Line
calling on:
Using Line:
More features
made:
Base Cellular Any
cordless
handset
Cordless
handset
Cordless
handset
Base Landline Any
Cellular Base Landline
Cellular Any
remaining
cordless
handset
remaining
cordless
Landline
4
Landline
Cellular
Cordless
handset
Cordless
handset
DM1000
handset
Landline Base Cellular
Landline Any
remaining
cordless
handset
Cellular
4
Make two separate calls
1 Use the base (corded handset or speakerphone)
to place a call–for example, a landline (TEL) call
(see “Make a landline call” on page 23).
2 Place a cellular (CEL) call, for example, with a
handset that is not in use (see “Make a wireless
call” on page 22).
• The display on any handset or
base not in use shows
XXX in use; XXX means base or
handset in this case.
• The two calls are completely
separate and cannot be conferenced.
• If Barge-In is on (see “Barge-in” on page 53), and
the first call is made from a cordless handset on a
landline, other handsets can join the call by
pressing
TEL; but the base can not join the call.
Receive two separate calls
1 When a call comes in–for example, a landline
(TEL) call, answer it normally. In this example,
use the corded handset on the base. See
“Answer a landline call” on page 26.
2 If a cellular (CEL) call comes in, use a cordless
handset and press CEL to answer it.
DM1000
More features
Remember that the corded handset and the
speakerphone on the base cannot be used at the
same time.
Call waiting with two calls
1 While a call is in progress (as in the above
example) and the landline (TEL) receives
another call,
and any other cordless handsets not in use will
ring.
2 T o answer the call, press FLASH/DEL on the base,
or
TEL on any handset not in use.
If the new call comes in on a different line,
press the appropriate key (CEL or TEL)
regardless of whether you are using the base or
a handset.
Call waiting appears in the display
•Barge-in
After placing a TEL or CEL call with a cordless
4
handset, this feature allows up to three other
registered cordless handsets to join the call. Before
using the Barge-In feature, read the following
information.
• The D-Mode CT comes with the Barge-In feature
set to off–it must be activated before use.
• If power to the base is interrupted, Barge-In must
be reactivated.
DM1000
4
• The first cordless handset to place the call is the
“master” and fully controls the call. Other
registered handsets that join the call are “slaves”
and can only join or exit the call.
• Barge-In works only for cordless handsets during
a call and is not operable on the base.
Note: Remember that with Barge-In activated,
privacy may be compromised. Any
registered handset can join the call, but
there is no indication that another handset
joined the call.
DM1000
Quick reference chart
Second call can be
When
Line
calling on:
Using: Line:
More features
made:
Base
1
1 cordless
Cellular
Cellular
handset
2 or more
Cellular Not available
cordless
handsets
Base Landline
•1 or more
cordless
handsets
•Up to 3
cordless
handsets
•base
• 1 cordless
handset
Landline
Landline
5
Cellular
2,4
2,3,4
4
2,4
1 cordless
handset
2 or more
cordless
handsets
Notes: See next page.
DM1000
Landline
Landline
• 1 cordless
handset
•base
• 1 cordless
handset
•base
Cellular
Cellular
2,4
2,4
1 Base includ es the speakerphone and corded
handset.
2 In Barge-In mode, Page/Intercom between
base and cordless is disabled during a call.
3 Conference call feature disabled for CEL and
TEL
4 Call transfer disabled
5 Use of two or more cordless handsets on cellular
line is only available in Cellular Only mode.
4
Set up Barge-In
1 Press MENU, scroll to Setup, and press Select.
2 Scroll to
3 Scroll to ON, and press OK.
A tone confirms the choice and the Setup menu
appears.
4 Press Exit twice to return to Standby.
Barge-In and press Select.
Use Barge-In
1 Verify that Barge-In is activated, then use one
handset to place a call.
2 After the call is answered, press
TEL or CEL
(depending on the service) on any handset to
join the call on the service selected.
DM1000
More features
•Cellular only
When activated on the base, the Cellular Only mode
enables up to four cordless handsets to join in a
conference call on the cellular line (CEL) call. Once
the landline is disconnected, activating Cellular
Only automatically deactivates the landline, so the
TEL icon on the LCD does not appear.
Set up Cellular only
1 You must disconnect the telephone cord
from the base.
4
2 Press MENU, scroll to Setup, and press Select.
3 Scroll to Cellular Only, and press Select.
4 Scroll to
A tone confirms the choice, and the Setup menu
appears.
On, and press Select.
Note: With Cellular Only activated, privacy may
be compromised. Any registered cordless
handset can join the call, but there is no
indication that another handset has joined
the call.
Turn off Cellular only
If landline services are needed, deactivate this
feature first.
1 Press
DM1000
MENU, scroll to Setup, and press Select.
2 Scroll to Cellular Only, and press Select.
4
3 Scroll to
A tone confirms the choice, and the Setup
menu appears.
4 Connect the telephone cord and the
indicator appears in the LCD.
Off, and press Select.
TEL
•CEL Phone Number
Use this feature to see your CEL telephone number.
1 From the Stand-by mode, check the display to
ensure that the
CEL should appear in the lower left corner of the
display.
CEL mode is active.
2 Press MENU, scroll to Setup, and press Select.
3 Scroll to
The cellular number appears on the screen.
4 To exit, press Exit or Off.
CEL Phone Number and press Select.
•Power back-up
Power back-up for the base is an optional feature
(not required to operate this product) that allows
the base to operate for up 30 minutes (depending
on battery condition) even if AC power is disrupted.
If you install batteries for the Power Back-up
feature you can check the condition of the batteries
while they are installed.
DM1000 58 Copyright © 2010 Waxess USA
More features
1 On the base, press MENU, scroll to Setup, and
press Select.
2 Scroll to Battery Level, and press Select.
Current power level for the batteries appears.
If no batteries are installed, the level
indicates “Replace.”
OK
Replace
3 Press Exit to return to the Setup
menu.
Notes about Power Back-up
• Use new batteries.
• There are no indicators to inform you when the
phone is operating under regular power or backup
power.
• If you disconnect the AC power adaptor, Power
Back-up starts automatically.
• Check battery levels frequently, and replace the
batteries if the charge level drops below one half
of fully charged.
4
• After every power outage, check the batteries and
replace them as needed.
• Actual operating time using Power Back-up varies
depending on the condition of the batteries.
DM1000
5 Precautions
Before you read anything else, please observe the
following precautions.
Warning!
W ax e ss USA, In c. DOES NOT represent this unit to
be waterproof. To reduce the risk of fire, electrical
shock, or damage to the unit, DO NOT expose this
unit to rain or moisture.
Rechargeable Nickel-Metal-
5
Hydride Battery Warning
• This equipment contains a rechargeable NickelMetal-Hydride battery.
• Nickel is a chemical known to state of California to
cause cancer.
• The rechargeable Nickel-Metal-Hydride battery
contained in this equipment may explode if
disposed of in a fire.
• Do not short-circuit the battery.
• Do not charge the rechargeable Nickel-MetalHydride battery used in his equipment in any
charger other than the one designed to charge this
battery as specified in the owner's manual. Using
another charger may damage the battery or cause
the battery to explode.
DM1000
Precautions
Rechargeable Nickel-MetalHydride Batteries Must Be
Recycled or Disposed of
Properly
The exclamation point within an equilateral
triangle is intended to alert the user to the
presence of important and maintenance
(servicing) instructions in the literature
accompanying the appliance.
•Important safety instructions
When using y our telephone equipmen t, these basic
safety precautions should always be followed to
reduce the risk of fire, electrical shock, and injury
to persons:
1 Read and understand all instructions.
2 Follow all warnings and instructions mark ed on
the product.
3 Unplug this product from the wall outlet before
cleaning. Use a dry cloth for cleaning without
liquid or aerosol cleaners.
4 Do not use this product near water; for
5
example, near a bathtub, wash bowl, kitchen
sink or laundry tub, in a wet basement, or near
a swimming pool.
5 Do not place this product on an unstable cart,
DM1000
stand, or table. The telephone may fall, causing
serious damage to the unit.
6 Slots and openings in the cabinet and the back
or bottom are provided for ventilation. To
protect the product from overheating, these
openings must not be blocked or covered. This
product should never be placed near or over a
radiator or heat register. This product should
not be placed in a built-in installation unless
proper ventilation is provided.
7 This product should be operated only from the
type of power source indicated on the marking
label. If you are not sure of the type of power
5
supply to your home, consult your dealer or
local power company.
8 Do not allow anything to rest on the power cord.
Do not locate this product where the cord will be
damaged by persons walking on it.
9 Do not overload wall outlets and extension
cords, as this can result in the risk of fire or
electrical shock.
10Never push objects of any kind into this product
through cabinet slots, as they may touch
dangerous voltage points or short out parts that
could result in a risk of fire or electric shock.
Never spill liquid of any kind on the product.
11To reduce the risk of electric shock, do not
disassemble this product. Take it to qualified
service personnel when service or repair work is
required. Opening or removing covers may
DM1000
Precautions
expose you to dangerous voltages or other
risks. Incorrect reassembly can cause electric
shock when the appliance is subsequently used.
12Unplug this product from the wall outlet and
refer servicing to qualified service personnel
under the following conditions:
A When the power supply cord is damaged or
frayed.
B If liquid has been spilled into the product.
C If the product has been exposed to rain or
water.
D If the product does not operate normally
when following the operating instructions.
(Adjust only those controls that are covered
by the operating instructions. Improper
adjustment of other controls may result in
damage and will often require extensive
repair work by a qualified technician.)
E If the product has been dropped or the
cabinet has been damaged.
F If the product exhibits a distinct change in
performance.
13Do not use the telephone to report a gas leak in
the vicinity of the leak.
ADDITIONAL BATTERY SAFETY PRECAUTIONS
Caution: To reduce the risk of fire or injury to
persons by the battery, read and follow
5
these instructions:
1 Use only the battery pack specified in the
owner's manual.
2 Do not dispose of the battery pack in a fire. The
cell may explode. Check the Nickel Metal
DM1000
Hydride battery disposal package insert for
disposal instructions.
3 Do not open or mutilate the battery pack.
Released electrolyte is corrosive and may cause
damage to the eyes or skin. It may be toxic if
swallowed.
4 Exercise care in handling the battery in order
not to short the battery with conducting
materials such as rings, bracelets, and keys.
The battery o r conductor may overheat and
cause burns.
5 Charge the battery pack provided with or
identified for use with this product only in
5
accordance with the instructions and limitations
specified in the owners manual provided for this
product.
6 Observe proper polarity orientation between
the battery pack and battery charger.
SAVE THESE INSTRUCTIONS!
Important Electrical
Considerations
Unplug all electrical appliances when you know an
electrical storm is approaching. Lightning can pass
through your household wiring and damage any
device connected to it. This phone is no exception.
DM1000
Precautions
The FCC Wants You To Know
Changes or modifications to this product not
expressly approved by W axess, or operation of this
product in any way other than as detailed by the
owner's manual, could void your authority to
operate this product. our telephone complies with
Part 68 of FCC Rules. You must, upon request,
provide the FCC registration number and the REN to
your telephone company. Both numbers are on the
base unit.
Note: You must not connect your phone to:
• coin-operated systems
• most electronic key telephone systems
This device complies with FCC rules for operating in
the GSM band. Operation is subject to the following
two conditions: (1) This device may not cause
harmful interference, and (2) This device must
accept any interference received, including
interference that may caus e und esi re d operation.
Privacy of communications, may not be ensured
when using this phone.
To insure the safety of users, the FCC has
established criteria for the amount of radio
5
frequency energy various products may produce
depending on their intended usage. This product
has been tested and found to comply with the FCC's
exposure criteria. For body worn operation, the FCC
DM1000
RF exposure guidelines were also met when used
with the accessories supplied or designed for this
product. Use of other accessories may not ensure
compliance with FCC RF exposure guidelines and
should be avoided.
Range
Your new phone is designed to achieve the
maximum possible range by transmitting and
receiving according to the highest specifications set
forth by the FCC. We have rated this phone to
operate at a maximum distance with the
5
qualification that the range depends upon the
environment in which the telephone is used. Many
factors limit range, and it would be impossible to
include all the variables in our rating. The Maximum
Range r ating of this phone is meant to be used as a
means of comparison against other range claims.
Telephone Line Problems
The FCC has granted the telephone company the
right to disconnect service in the event that your
phone causes problems on the telephone line. Also,
the telephone company may make changes in
facilities and services which may affect the
operation of your unit. However, your telephone
company must give adequate notice in writing prior
to such actions to allow you time for making
DM1000
Precautions
necessary arrangements to continue uninterrupted
service. If you are having trouble with your
telephone service, you must first disconnect your
phone to determine if it is the cause of your
problem. If you determine that it is the cause, you
must leav e it dis co n n ecte d until the troub le has
been corrected.
Radio Interference
Radio interference may occasionally cause buzzing
and humming in your cordless handset, or clicking
noises in the base. This interference is caused by
external sources such as TV, refrigerator, vacuum
cleaner, fluorescent lighting, or electrical storm.
Your unit is NOT DEFECTIVE. If these noises
continue and are too distracting, please check
around your home to see what appliances may be
causing the problem. In addition, we recommend
that the base not be plugged into a circuit that also
powers a major appliance because of the potential
for interference. Be certain that the antenna on the
unit is fully extended when needed. In the unlikely
event that you consistently hear other voices or
distracting transmissions on your phone, you may
be receiving radio signals from another cordless
5
telephone or other source of interference. If you
cannot eliminate this type of interference, you need
to change to a different channel. Finally, it should be
noted that some cordless telephones operate at
DM1000
frequencies that may cause interference to nearby
TVs and VCRs. To minimize or prevent such
interference, the base of the cordless telephone
should not be placed near or on top of a TV or VCR.
If interference is experienced, moving the cordless
telephone farther away from the TV or VCR will
often reduce or eliminate the interference.
Cordless Telephone Privacy
Cordless telephones are radio devices.
Communications between the handset and base of
your cordless telephone are accomplished by
5
means of radio wa ves which are broadcast over the
open airways. Because of the inherent physical
properties of radio waves, your communications
can be received by radio receiving devices other
than your own cordless telephone unit.
Consequently, any communications using your
cordless telephone may not be private.
Installation Considerations
SELECTING A LOCATION
Before choosing a location for your new phone,
there are some important guidelines you should
consider:
• The location should be close to both a phone jack
and continuous power outlet. (A continuous power
DM1000
Precautions
outlet is an AC outlet which does not have a switch
to interrupt its power.)
• Keep the base and handset away from sources of
electrical noise such as motors or fluorescent
lighting.
• Be sure there is sufficient space to fully extend the
base antenna.
• The base can be placed on a desk or tabletop or
mounted on a standard telephone wall plate.
• You should charge your new phone for 12–15
hours before completing the installation or using
the handset.
Telephone Line Outlets
There are two types of phone outlets:
Modular Jack
Most phone equipment av ailable now uses modular
jacks. Phone cords are fitted with a molded plastic
connector which plugs into this type of jack. If you
do not have modular phone jacks, contact your local
telephone company for information about their
installation.
Hardwired Jack
5
Some equipment is wired directly to a phone jack,
and these types of installations require a modular
jack converter. This type of installation is not
DM1000
difficult; howe ver, you should contac t your
telephone dealer or a telephone supply store for
advice about the proper adapter or converter for
your particular situation.
Connecting the Telephone Cords
Consider these safety guidelines before connecting
the telephone cords:
Caution:
• Never install telephone wiring during a lightning
storm.
• Never touch uninsula ted telephone wires or
5
terminals unless the telephone line has been
disconnected.
• Use caution when installing or modifying
telephone lines.
Applying Power to the base
This phone requires an AC outlet, without a switch
to interrupt power, and the included AC adapter. To
relieve strain on the DC plug when the phone is
placed on a desk or table, wrap the power cord
around the strain relief notch on the bottom of the
base.
DM1000
Precautions
Note: Place the power cord so that it does not
create a trip hazard, or where it could
become chafed and create a fire or other
electrical hazards.
•I.C. Notice
TERMINAL EQUIPMENT
Notice:This equipment meets the applicable
Industry Canada Terminal Equipment
T echnical Specifications. This is confirmed
by the registration number. The
abbreviation, IC, before the registration
number signifies that registration was
performed based on a Declaration of
Conformity indicating that Industry
Canada technical specifications were met.
It does not imply that Industry Canada
approved the equipment.
Notice:The Ringer Equivalence Number (REN) for
this terminal equipment is marked on the
equipment itself. The REN assigned to
each terminal equipment provides an
indication of the maximum number of
terminals allowed to be connected to a
telephone interface. The termination on
an interface may consist of any
combination of devices subject only to the
requirement that the sum of the Ringer
5
Equivalence Numbers of all the devices
does not exceed five.
DM1000
RADIO EQUIPMENT
The term "IC" before the radio certification number
only signifies that Industry Canada technical
specifications were met.
Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2)
this device must accept any interference, including
interference that may cause undesired operation of
the device. “Privacy of communications may not be
ensured when using this telephone.”
5
DM1000
General information
6 General information
This phone complies with FCC Parts 15 and 68.
AC Adaptor Information:
Base: Input voltage 120V AC, 60Hz. 0.3A
Output voltage 9V DC, 1000 mA
Charger Handset Charging Cradle
Input voltage 120V AC, 60 Hz, 0.15A
Output voltage 9V DC, 500 mA
Battery Information: Ni-MH, 3.6V, 1300mA
Frequency: GSM 850/1900 MHz
Handset/ Base 2.4GHz
Weight: Handset 4.9 oz. (without battery)
7.3 oz. (with battery)
Base 1 lb., 13.7 oz. with corded handset
Dimensions:
Handset 6-3/4” x 2” x 1-1/4” (height, width,
depth)
Base 3-1/4” x 7-3/4” x 7-7/8” (height, width,
depth)
FCC ID Number SNBDM1000C/SNBDM100HS
Contains FCC ID: 09EQ26ELITE
6
Specifications, features, and availability of optional
accessories are all subject to change without prior notice.
Approved patents:
Patents pending:
DM1000
11/234.297, 11/542.804, 11/593.725, 11/141.819
6,766,175/6,987,988/7,072,675/7,010,311/7,146,180
7 DM1000 Menu map
BASE
Messages
Voicemail
Voicemail Setup
SMS
Write New
Saved
In Box
Storage Status
Memory
Phone book
Find name
Add new entry
Caller ID
Ringer/Key Beep
Ringer tone
Call Forwarding
Activate
Reactivate
Time and Date
CORDLESS HANDSET
Messages
Voicemail
Voicemail Setup
SMS
Write New
Saved
In Box
Storage Status
Memory
Phone book
Find name
7
Ringer Volume
Night Volume
Key Beep
Setup
Distinctive Ring
Area Code
Language
Name the Unit
Tone/Pulse
Barge-In
Battery Level
Cellular Only
LCD Contrast
CEL Phone Number
Phone Set Up
Enter SPC
Add new entry
Caller ID
Ringer/Key Beep
Ringer tone
Ringer Volume
Night Volume
Key Beep
Setup
Distinctiv e Rin g
Area Code
Language
Name the Unit
Register
Deregister
LCD Contrast
TTY
DM1000
Index
A
Activate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
B
barge-in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
quick reference chart . . . . . . . . . . . . . . . . . . .55
set up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
base unit batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
C
call
answer landline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
answer wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
conference call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
make landline call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
make wireless call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
delete number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
dial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
save number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
CEL phone number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
cellular only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
set up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
turn off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
cordless handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
battery indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
DM1000
charge the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
install batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
D
Deactivate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
distinctive ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32, 34
H
hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
I
included items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
L
location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
desk or tabletop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
wall mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
M
Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
messages
SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
check inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
delete a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
memory status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
receive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
reply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
save a new message . . . . . . . . . . . . . . . . . . . . . . . . . . 39
send . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
send a new message . . . . . . . . . . . . . . . . . . . . . . . . . . 38
write . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
voice messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
check voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
set up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
DM1000
mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
P
page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
pause . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
phone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
call from phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
enter characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
enter numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
phonebook
distinctive ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
edit names and numbers . . . . . . . . . . . . . . . . . . . . . . . 33
enter Caller ID numbers . . . . . . . . . . . . . . . . . . . . . . . . 33
enter speed dial number . . . . . . . . . . . . . . . . . . . . . . . 35
power on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
R
redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
S
safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
set
area codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
dialing mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
earpiece volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
corded handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
cordless handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
speaker phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
handset registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
deregister . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
register . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
ringer tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
DM1000
night volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
time and date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
unit name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
signal level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
sim card
install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
speed dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
standby screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
T
text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
two-line calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
make calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
quick reference chart . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
receive calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
DM1000
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