ECS 3.8L MS400 User Manual

Preface
i
Preface
Copyright
This publication, including all photographs, illustrations and software, is protected under international copyright laws, with all rights reserved. Neither this manual, nor any of the material contained herein, may be reproduced without written con­sent of the author.
Version 1.0
Disclaimer
The information in this document is subject to change without notice. The manufac­turer makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. The manufacturer reserves the right to revise this publica­tion and to make changes from time to time in the content hereof without obligation of the manufacturer to notify any person of such revision or changes.
Federal Communications Commission (FCC)
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and the receiver
Connect the equipment onto an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
Shielded interconnect cables and a shielded AC power cable must be employed with this equipment to ensure compliance with the pertinent RF emission limits governing this device. Changes or modifications not expressly approved by the system’s manufacturer could void the user’s authority to operate the equipment.
Trademark Recognition
Windows® 7/8/8.1 are registered trademarks of Microsoft Corp.
Other product names used in this manual are the properties of their respective owners and are acknowledged.
ii
Preface
Canadian Department of Communications
This class B digital apparatus meets all requirements of the Canadian Interference­causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Réglement sur le matériel brouilieur du Canada.
Declaration of Conformity
This device complies with part 15 of the FCC rules. Operation is subject to the follow­ing conditions:
This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause undesired operation
Preface
iii
Safety Instructions
Your system is designed and tested to meet the latest standards of safety for information technology equipment. However, to ensure your safety, it is important that you read the following safety instructions.
Setting up your system
Read and follow all instructions in the documentation before you operate your system.
Do not use this product near water or a heated source such as a radiator.
Set up the system on a stable surface.
Openings on the chassis are for ventilation. Do not block or cover these openings. Make sure you leave plenty of space around the system for ventilation. Never insert objects of any kind into the ventilation openings.
Use this product in environments with ambient temperatures between 0°C and 40°C.
If you use an extension cord, make sure that the total ampere rating of the devices plugged into the extension cord does not exceed its ampere rating.
Attention during use
Do not step on the power cord or let anything rest on top of it.
Do not spill water or any other liquid on your system.
When the system is turned OFF, a small amount of electrical current still flows. Always unplug all power, modem, and network cables from the power outlets before cleaning the system.
If you encounter the following technical problems with the product, unplug the power cord and contact a qualified service technician or your retailer.
The power cord or plug is damaged.
Liquid has been spilled into the system.
The system does not function properly even if you follow the
operating instructions.
The system was dropped or the cabinet is damaged.
The system performance changes
The warranty does not apply to products that have been disassembled by users
iv
Preface
Safety cautions and warnings
Optical Drive Safety Information
CAUTION:
Invisible laser radiation when open. Do not stare into beam or view directly with optical instructions.
WARNING:
Makeing adjustments or performing procedures other than those specified in the user’s manual may result in hazardous laser exposuer. Do not attempt to disassemble the optical drive. For your safety, have the optical drive serviced only by an authorized service provider.
Optical drive sold with this system contains a CLASS 1 LASER PRODUCT.
Product disposal notice
INPORTANT:
This symbol if the crossed out wheeled bin indicates that the product (electrical and electronic equipment) should not be placed in municipal waste. Check local regulations for disposal of electronic products.
Nordic Lithium Cautions (for lithium-ion batteries)
CAUTION:
Danger of explosoin if battery is incorrectly replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.
Product disposal notice
1. Do not place this product underneath heavy loads or in an unstable position.
2. Do not use or expose this product around magnetic fields as magnetic interference may affect the performance of the product.
3. Do not expose this product to high levels of direct sunlight, high­humidity or wet conditions.
4. Do not block the air vents to this product or impede the airflow in any way.
v
TABLE OF CONTENTS
Chapter 3 11
Using BIOS 11
About the Setup Utility................................................................. 11
The Standard Configuration...............................................11
Entering the Setup Utility...................................................11
Resetting the Default CMOS Values..................................12
Using BIOS.......................................................................................12
BIOS Navigation Keys.........................................................13
Main Menu ........................................................................14
Advanced Menu.................................................................15
Chipset Menu.....................................................................25
Tweak Menu......................................................................28
Boot Menu..........................................................................32
Security Menu....................................................................33
Exit Menu...........................................................................34
Updating the BIOS.............................................................35
Chapter 2
7 7
7 7
7
Installing the PC 7
System Quick Installing...................................................................7
Chapter 4
37 37
37 37
37
Using the Software 37
About the Software DVD-ROM/CD-ROM....................................37
Auto-installing under Windows 7/8/8.1...................................37
Running Setup....................................................................38
Manual Installation......................................................................40
Utility Software Reference............................................................40
Chapter 1Chapter 1
Chapter 1Chapter 1
Chapter 1
11
11
1
Introducing the PC 1
Introduction.....................................................................................1
Specification....................................................................................2
Front and Rear I/O..........................................................................3
Packing Contents.............................................................................5
PrefacePreface
PrefacePreface
Preface
i i
i i
i
vi
Chapter 5
4141
4141
41
Trouble Shooting 41
Start up problems during assembly............................................41
Start up problems after prolong use..........................................42
Maintenance and care tips.........................................
.................42
Basic Troubleshooting Flowchart...............................................43
1
Introducing the PC
Chapter 1
Introducing the PC
Introduction
Thank you for choosing 3.8L MS400 of great performance and with stylish and flex­ible design.
Supports LGA1150 Socket for Intel® 4th Generation CoreTM processors and a dimen­sion of 270mm (H)* 205mm (D)* 70mm (W), 3.8L SFF provides the features of low power consumption (working with a 120Watt power adaptor), and space saving. The chipset is Intel® H81, supporting up to 16 GB of system memory with DDR3 memory SO-DIMM, 3.5” SATA III HDD, SATA III Slim DVD Super-multi Tray type, and Build in Intel
®
HD Graphics.
Note:
ID design may vary.
2
Introducing the PC
Specification
Support SATA III Slim DVD Super-multi Tray type
19V/120W power adaptor
WARNING:
Please realize that there is a certain risk involved with overclocking, includ­ing adjusting the setting in the BIOS, or using the third-party overclocking tools. Overclocking may affect your system stability, or even case damage to the components and devices of your system. It should be done at your own risk and expense. We are not responsible for possible damage casesd by overclocking.
Chipset
CPU Support
Graphics
Storage
ODD
Power
Dimensions (mm)
Memory
Front Panel
OS Support
Intel® H81
Supports LGA1150 Socket for Intel
® 4th
Generation
Core
TM
processors (up to 65W)
Intel® HD graphics from CPU
Support Full HD Playback
Support 1 x 3.5” SATA III HDD
4 x USB 2.0
1 x 8 Channel Audio, 6 Jacks
1 x D-Sub (VGA)
1 x HDMI
1 x Giga LAN
1 x External Antenna
1 x TV Antenna (Optional)
1 x DC-IN
1 x LPT port
1 x COM port
270mm * 205mm * 70mm
2 x SO-DIMM up to 16 GB, Dual-channel
2 x USB 2.0
2 x USB 3.0
1 x Headphone output
1 x MIC-IN
1 x Multi-card reader slot
Hardware Compatible with Windows 7/8/8.1 (Home Premium)
Expansion
2 x Mini-PCIe slots (one full card slot for mSATA or Tuner, and one half card slot for WLAN.)
Rear Panel
1 x TPM header (Optional: TPM 2.0 IC)Security
3
Introducing the PC
Front and Rear I/O
1. Power Button Press the prower button to turn the system on and
off.
2. 3 IN 1 Card Reader
Supports SD Card/ MMC Card/ MS Card. You can easily read phone or other files on the momery card. Digital cameras, DVs, MP3 or any other digital devices are compatible.
3. USB 3.0 Connectors
The USB connector is used for USB 3.0/2.0 devices, such as mouse, keyboard, printer, scanner and other USB­compatible device.
5. Mic In Jack
Connecting Microphone.
6. Headphone Jack
Connecting Headphone.
Note:
ID design may vary.
4. USB 2.0 Connectors The USB connector is used for USB 2.0 devices, such
as mouse, keyboard, printer, scanner and other USB­compatible device.
7. Eject Button
Press eject button to open the optical disk drive.
8. Optical Disk Drive
Can read and record DVDs and/or CDs.
4
Introducing the PC
10. USB Connectors Connecting USB Devices (USB2.0 Ports).
11. Eight channel HD Audio Side surround/ Back Surround/ Center & Woofer/
Microphone Jack/ Headphone Jack/ Line In Jack.
9. HDMI Connector Connecting HDMI Device.
12. DC Jack It is used for power adapter.
14. D-SUB Connector Connecting VGA Monitor.
13. Antenna It is used for an optional antenna.
16. LAN Connecting the Network.
17. TV Tuner TV in jack.
18. COM Port Connecting a serial port extension bracket.
15. LPT Port Connecting the printer, scanner or other devices.
5
Introducing the PC
Packing Contents
NOTE:
Please contact us immediately if any of the items is damaged or missing.
Driver DVD
Manual
Stand
Power
6
Introducing the PC
Memo
7
Installing the PC
Chapter 2
Installing the PC
System Quick Installation
1. Connecting HDMI device.
2. Connecting VGA Monitor. (D-SUB Connector)
3. The USB connector is for attaching USB devices, such as mouse, keyboard, printer, scanner and other USB-compatible device.
8
Installing the PC
5. Connecting the Microphone. (Microphone Jack)
4. Connecting the Network. (LAN Connector)
6. Connecting Speakers or Headphones. (Headphone Jack)
7. Connecting External Audio Device. (Line In Jack)
9
Installing the PC
8. Connecting Power. (DC jack)
10
Installing the PC
Memo
Using BIOS
11
About the Setup Utility
The computer uses the latest “American Megatrends Inc.” BIOS with support for Windows Plug and Play. The CMOS chip on the motherboard contains the ROM setup instructions for configuring the motherboard BIOS.
The BIOS (Basic Input and Output System) Setup Utility displays the system’s con­figuration status and provides you with options to set system parameters. The pa­rameters are stored in battery-backed-up CMOS RAM that saves this information when the power is turned off. When the system is turned back on, the system is configured with the values you stored in CMOS.
The BIOS Setup Utility enables you to configure:
Hard drives, diskette drives and peripherals
Video display type and display options
Password protection from unauthorized use
Power Management features
The settings made in the Setup Utility affect how the computer performs. Before using the Setup Utility, ensure that you understand the Setup Utility options.
This chapter provides explanations for Setup Utility options.
The Standard Configuration
A standard configuration has already been set in the Setup Utility. However, we rec­ommend that you read this chapter in case you need to make any changes in the future.
This Setup Utility should be used:
when changing the system configuration
when a configuration error is detected and you are prompted to make changes to the Setup Utility
when trying to resolve IRQ conflicts
when making changes to the Power Management configuration
when changing the password or making other changes to the Security Setup
Press DEL or F2 to enter SETUP
Chapter 3
Using BIOS
Entering the Setup Utility
When you power on the system, BIOS enters the Power-On Self Test (POST) routines. POST is a series of built-in diagnostics performed by the BIOS. After the POST routines are completed, the following message appears:
Using BIOS
12
Press the delete or F2 key to access BIOS Setup Utility.
Using BIOS
When you start the Setup Utility, the main menu appears. The main menu of the Setup Utility displays a list of the options that are available. A highlight indicates which option is currently selected. Use the cursor arrow keys to move the highlight to other options. When an option is highlighted, execute the option by pressing <Enter>.
Some options lead to pop-up dialog boxes that prompt you to verify that you wish to execute that option. Other options lead to dialog boxes that prompt you for informa­tion.
Some options (marked with a triangle


) lead to submenus that enable you to change
the values for the option. Use the cursor arrow keys to scroll through the items in the submenu.
Resetting the Default CMOS Values
When powering on for the first time, the POST screen may show a “CMOS Settings Wrong” message. This standard message will appear following a clear CMOS data at factory by the manufacturer. You simply need to Load Default Settings to reset the default CMOS values.
Note: Changes to system hardware such as different CPU, memories, etc. may also trigger this message.
BIOS Information
System Language [English]
System Date [Tue 08/26/2014] System Time [00:00:03]
Choose the system default language.
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
Version 2.15.1236. Copyright (C) 2012 American Megatrends, Inc.
Main Advanced Chipset Tweak Boot Security Exit
F2:Previous Values
F1:General Help
+/- : Change Opt.
Enter : Select
 
:Select Screen
:Select Item
F3:Optimized Defaults F4:Save & Exit ESC:Exit
Using BIOS
13
The default BIOS setting for this motherboard apply for most conditions with optimum performance. We do not suggest users change the default values in the BIOS setup and take no responsibility to any damage caused by changing the BIOS settings.
In this manual, default values are enclosed in parenthesis. Submenu items are denoted by a triangle


 .
BIOS Navigation Keys
The BIOS navigation keys are listed below:
KEY FUNCTION
Scrolls through the items on a menu
+/-Change Opt.
F2 Previous Value
F3 Optimized Defaults
F1 General Help
ESC Exits the current menu

Enter Select
F4 Save & Exit
For the purpose of better product maintenance, the manufacture reserves the right to change the BIOS items presented in this manual. The BIOS setup screens shown in this chapter are for reference only and may differ from the actual BIOS. Please visit the manufacture’s website for updated manual.
Using BIOS
14
Date & Time
The Date and Time items show the current date and time on the computer. If you are running a Windows OS, these items are automatically updated whenever you make changes to the Windows Date and Time Properties utility.
When you enter the BIOS Setup program, the main menu appears, giving you an overview of the basic system information. Select an item and press <Enter> to display the submenu.
Main Menu
BIOS Information
System Language [English]
System Date [Tue 08/26/2014] System Time [00:00:03]
Choose the system default language.
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
Version 2.15.1236. Copyright (C) 2012 American Megatrends, Inc.
Main Advanced Chipset Tweak Boot Security Exit
F2:Previous Values
F1:General Help
+/- : Change Opt.
Enter : Select
 
:Select Screen
:Select Item
F3:Optimized Defaults F4:Save & Exit ESC:Exit
System Language
This item is used to set system language.
Using BIOS
15
The Advanced menu items allow you to change the settings for the CPU and other system.
Advanced Menu
Onboard LAN Controller (Enabled)
Use this item to enable or disable the Onboard LAN.
Press <Esc> to return to the Advanced Menu page.


LAN Configuration
The item in the menu shows the LAN-related information that the BIOS automatically detects.
Enabled/Disabled Onboard LAN Controller
LAN Configuration
Onboard LAN Controller [Enabled]
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
Version 2.15.1236. Copyright (C) 2012 American Megatrends, Inc.
LAN Configuration PC Health Status Power Management Setup ACPI Settings CPU Configuration SATA Configuration USB Configuration Super IO Configuration Trusted Computing
LAN Configuration Parameters
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
Version 2.15.1236. Copyright (C) 2012 American Megatrends, Inc.


 

 

 

 

 

 

 

Main Advanced Chipset Tweak Boot Security Exit
F2:Previous Values
F1:General Help
+/- : Change Opt.
Enter : Select
 
:Select Screen
:Select Item
F3:Optimized Defaults F4:Save & Exit ESC:Exit
F2:Previous Values
F1:General Help
+/- : Change Opt.
Enter : Select
 
:Select Screen
:Select Item
F3:Optimized Defaults F4:Save & Exit ESC:Exit
Main Advanced Chipset Tweak Boot Security Exit


Using BIOS
16
CPU Temperature (DTS)
System Fan 1 Speed
System Fan 2 Speed
Processor Input Voltage
DIMM Voltage
+12V
+5V
TCC Activation Temperature (DTS)
System Component Characteristics
These items display the monitoring of the overall inboard hardware health events, such as CPU temperature, system fan speed, CPU core voltage... etc.
Press <Esc> to return to the Advanced Menu page.


PC Health Status
On motherboards support hardware monitoring, this item lets you monitor the parameters for critical voltages, temperatures and fan speeds.
Main Advanced Chipset Tweak Boot Security Exit
Version 2.15.1236. Copyright (C) 2012 American Megatrends, Inc.
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
PC Health Status
CPU Temperature (DTS) 45 System Fan 1 Speed 0 RPM System Fan 2 Speed 1303 RPM Processor Input Voltage 1.740V DIMM Voltage 1.512V +12V 12.168V +5V 5.040V PCH Voltage 1.068V
TCC Activation Temperature (DTS)
85
F2:Previous Values
F1:General Help
+/- : Change Opt.
Enter : Select
 
:Select Screen
:Select Item
F3:Optimized Defaults F4:Save & Exit ESC:Exit
Using BIOS
17
Resume by RTC Alarm (Disabled)
The system can be turned off with a software command. If you enable this item, the system can automatically resume at a fixed time based on the system’s RTC (realtime clock). Use the items below this one to set the date and time of the wake­up alarm. You must use an ATX power supply in order to use this feature.


Power Management Setup
This page sets up some parameters for system power management operation.
Resume By PME (Disabled)
The system can be turned off with a software command. If you enable this item, the system can automatically resume if there is an incoming call on the PCI Modem or PCI LAN card. You must use an ATX power supply in order to use this feature. Use this item to do wake-up action if inserting the PCI card.
Resume By RING (Disabled)
The system can be turned off with a software command. If you enable this item, the system can automatically resume if there is an incoming call on the Modem. You must use an ATX power supply in order to use this feature.
Resume By USB (Disabled)
This item allows you to enable/disable the USB device wakeup function from S3 mode.
Power Management Setup
Resume By RING [Disabled]
Resume By PME [Disabled] Resume By USB [Disabled] Resume by RTC Alarm [Disabled] EUP Function [Enabled]
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
Main Advanced Chipset Tweak Boot Security Exit
Version 2.15.1236. Copyright (C) 2012 American Megatrends, Inc.
About Resume by Ring
Press <Esc> to return to the Advanced Menu page.
F2:Previous Values
F1:General Help
+/- : Change Opt.
Enter : Select
 
:Select Screen
:Select Item
F3:Optimized Defaults F4:Save & Exit ESC:Exit
EUP Function (Enabled)
This item allows user to enable or disable EUP function.
Using BIOS
18


ACPI Setting
The item in the menu shows the highest ACPI sleep state when the system enters suspend.
ACPI Sleep State (S3(Suspend to RAM))
This item allows user to enter the ACPI S3 (Suspend to RAM) Sleep State (default).
Press <Esc> to return to the Advanced Menu page.


CPU Configuration
Scroll to this item and press <Enter> to view the following screen:
CPU Configuration
Intel(R) Core(TM) i3-4330T CPU @ 3.00GHz EM64T Supported Processor Speed 3000 MHz Processor Stepping 306c3 Microcode Revision 19 Processor Cores 2 Intel HT Technology Supported Intel VT-x Technology Supported
Hyper-Threading [Enabled]
Active Processor Cores [All] Limit CPUID Maximum [Disabled] Execute Disable Bit [Enabled] Intel Virtualization Technology [Enabled] LakeTiny Feature [Enabled] CPU C3 Report [Enabled] CPU C6 Report [Disabled] CPU C7 Report [Disabled] Package C State limit [AUTO] Enhanced Halt (C1E) [Enabled]
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
Version 2.15.1236. Copyright (C) 2012 American Megatrends, Inc.
Enabled for Windows XP and Linux (OS optimized for Hyper-Threading Technology) and Disabled for other OS (OS not optimized for Hyper-Threading Technology). When Disabled only one thread per enabled core is enabled.
Main Advanced Chipset Tweak Boot Security Exit
ACPI Settings
ACPI Sleep State [S3 (Suspend to RAM)]
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
Version 2.15.1236. Copyright (C) 2012 American Megatrends, Inc.
Select the highest ACPI sleep state the system will enter when the SUSPEND button is pressed.
Main Advanced Chipset Tweak Boot Security Exit
F2:Previous Values
F1:General Help
+/- : Change Opt.
Enter : Select
 
:Select Screen
:Select Item
F3:Optimized Defaults F4:Save & Exit ESC:Exit
F2:Previous Values
F1:General Help
+/- : Change Opt.
Enter : Select
 
:Select Screen
:Select Item
F3:Optimized Defaults F4:Save & Exit ESC:Exit
Using BIOS
19
Intel(R) Core(TM) i3-4330T CPU @ 3.00GHz
This is display-only field and displays the information of the CPU installed in your computer.
EM64T (Supported)
This item shows the computer supports EMT64.
Processor Speed (3000MHz)
This item shows the current processor speed.
Processor Stepping (306c3)
This item shows the processor stepping version.
Microcode Revision (19)
This item shows the Microcode version.
Execute Disable Bit (Enabled)
This item allows the processor to classify areas in memory by where application code can execute and where it cannot. When a malicious worm attempts to insert code in the buffer, the processor disables code execution, preventing damage or worm propagation. Replacing older computers with Execute Disable Bit enabled systems can halt worm attacks, reducing the need for virus related repair.
Limit CPUID Maximum
(Disabled)
Use this item to enable or disable the maximum CPUID value limit.
Intel HT Technology (Supported)
This item shows that your computer supports Intel HT technology or not.
Hyper-Threading (Enabled)
This item is only available when the chipset supports Hyper-Threading and you are using a Hyper-Threading CPU.
D
Processor Cores (2)
This item shows the core number of the processor.
Intel VT-X Technology (Supported)
This item shows the computer supports Intel VT-X technology or not.
Intel Virtualization Technology (Enabled)
When disabled, a VMM cannot utilize the additional hardware capabilities provided by Vandor Pool Technology.
Active Processor Cores (All)
Use this item to control the number of active processor cores.
LakeTiny Feature (Enabled)
Use this item to enable or disable the LakeTiny for C state configuration.
CPU C6 Report (Disabled)
Use this item to enable or disable CPU C6 (ACPI C3) report to OS.
CPU C7 Report (Disabled)
Use this item to enable or disable CPU C7 report to OS.
CPU C3 Report (Enabled)
Use this item to enable or disable CPU C3 (ACPI C2) report to OS.
Package C State limit (AUTO)
Use this item to set the package C state limit.
Using BIOS
20


SATA Configuration
Use this item to show the mode of serial SATA configuration options.
SATA Mode (AHCI Mode)
Use this item to select SATA mode.
SATA Configuration
SATA Mode [AHCI Mode]
SATA Port 1 Not Present
Spin Up Device [Disabled] External SATA [Disabled]
SATA Port 2 Not Present
Spin Up Device [Disabled] External SATA [Disabled]
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
Version 2.15.1236. Copyright (C) 2012 American Megatrends, Inc.
Determines how SATA controller(s) operate.
Main Advanced Chipset Tweak Boot Security Exit
SATA Port 1/2
This motherboard supports two SATA channels and each channel allows one SATA device to be installed. Use these items to configure each device on the SATA channel.
Press <Esc> to return to the Advanced Menu page.
F2:Previous Values
F1:General Help
+/- : Change Opt.
Enter : Select
 
:Select Screen
:Select Item
F3:Optimized Defaults F4:Save & Exit ESC:Exit
Spin Up Device (Disabled)
Use this item to enable or disable the spin up device.
Press <Esc> to return to the Advanced Menu page.
Enhanced Halt (C1E) (Enabled)
Use this item to enable the CPU energy-saving function when the system is not running.
External SATA (Disabled)
Use this item to enable or disable the external SATA.
Using BIOS
21


USB Configuration
Scroll to this item and press <Enter> to view the following screen:
All USB Devices (Enabled)
Use this item to enable or disable all USB devices.
Legacy USB Support (Enabled)
Use this item to enable or disable support for legacy USB devices. Setting to Audio allows the system to detect the presence of the USB device at startup. If detected, the USB controller legacy mode is enabled. If no USB device is detected, the legacy USB support is disabled.
USB Configuration
All USB Devices [Enabled]
Legacy USB Support [Enabled]
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
Version 2.15.1236. Copyright (C) 2012 American Megatrends, Inc.
USB Support Parameters
Main Advanced Chipset Tweak Boot Security Exit
Press <Esc> to return to the Advanced Menu page.
F2:Previous Values
F1:General Help
+/- : Change Opt.
Enter : Select
 
:Select Screen
:Select Item
F3:Optimized Defaults F4:Save & Exit ESC:Exit
Using BIOS
22


Super IO Configuration
Use this item to show the information of the Super IO Configuration. Please do not change IRQ or I/O port at random.
Super IO Configuration
Super IO Chip IT8728
Serial Port 0 Configuration
Parallel Port Configuration
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
Main
Advanced Chipset Tweak Boot Security Exit
Version 2.15.1236. Copyright (C) 2012 American Megatrends, Inc.
Set Parameters of Serial Port 0 (COMA)




Serial Port 0 Configuration
Scroll to this item and press <Enter> to view the following screen:
Serial Port 0 Configuration
Serial Port [Enabled]
Device Settings IO=3F8h; IRQ=4;
Change Settings [Auto]
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
Version 2.15.1236. Copyright (C) 2012 American Megatrends, Inc.
Enable or Disable Serial Port (COM)
Main Advanced Chipset Tweak Boot Security Exit
F1:General Help
+/- : Change Opt.
Enter : Select


:Select Screen
:Select Item
F2:Previous Values
F3:Optimized Defaults
F4:Save & Exit
ESC:Exit
Press <Esc> to return to the Super IO Configuration page.
F2:Previous Values
F1:General Help
+/- : Change Opt.
Enter : Select
 
:Select Screen
:Select Item
F3:Optimized Defaults F4:Save & Exit ESC:Exit
Serial Port (Enabled)
This item allows you to enable or disable serial port.
Device Settings (IO=3F8h; IRQ=4)
This item shows the information of the device settings.
Change Settings (Auto)
Use this item to change device settings.
Super IO Chip (IT8728)
This item shows the information of the super IO chip.
Using BIOS
23
Parallel Port Configuration
Scroll to this item and press <Enter> to view the following screen:
Parallel Port (Enabled)
This item allows you to enable or disable parallel port.
Parallel Port Configuration
Parallel Port [Enabled]
Device Settings IO=378h; IRQ=5;
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
Version 2.15.1236. Copyright (C) 2012 American Megatrends, Inc.
Enable or Disable Parallel Port (LPT/LPTE)
Change Settings [Auto] Device Mode [Standard Parallel ...]
Main Advanced Chipset Tweak Boot Security Exit
F2:Previous Values
F1:General Help
+/- : Change Opt.
Enter : Select
 
:Select Screen
:Select Item
F3:Optimized Defaults F4:Save & Exit ESC:Exit
Device Settings (IO=378h; IRQ=5)
This item shows the information of the device settings.
Change Settings (Auto)
Use this item to change device settings.
Device Mode (Standard Parallel...)
Use this item to select the device mode.
Press <Esc> to return to the Super IO Configuration page.
Press <Esc> to return to the Advanced Menu page.
Using BIOS
24


USB Configuration
Scroll to this item and press <Enter> to view the following screen:
TPM Support (Enabled)
This item enables or disables TPM(Trusted Platform Module) support for system se­curity and data integrity. If this option is set to Enabled, the following items will display.
Press <Esc> to return to the Advanced Menu page.
Configuration
TPM Support [Enabled] TPM State [Disabled] Pending operation [None]
Current Status Information TPM Enabled Status: [Disabled] TPM Active Status: [Deactivated] TPM Owner Status: [Owned]
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
Version 2.15.1236. Copyright (C) 2012 American Megatrends, Inc.
Enables or Disables BIOS support for security device. O.S. will not show Security device. TCG EFI protocol and INT1A interface will not be available.
Main Advanced Chipset Tweak Boot Security Exit
F1:General Help
+/- : Change Opt.
Enter : Select
 
:Select Screen
:Select Item
F2:Previous Values
F3:Optimized Defaults
F4:Save & Exit
ESC:Exit
TPM State (Disabled)
Select Enabled to display the status of TPM support for this system. Please note that a system reboot is needed before a change on the TPM state to take effect.
Current TPM Status Information
This feature displays the current status of the TPM items listed below.
Pending TPM operation (None)
Use this item to schedule a TPM operation that is pending. If the option “None” is
displayed, there is no pending TPM operation in the queue. Please note that a system reboot is needed for any change on the feature to become effective.
TPM Enabled Status (Disabled)
This item indicates if TPM support is enabled or not in this system.
TPM Owner State (Owned)
This feature lists the status of the TPM Owner.
TPM Active Status (Deactivated)
This item indicates if TPM support is active or not in this system.
Using BIOS
25
CPU SA Audio Device (Enabled)
This item allows you to enable or disable the CPU SA Audio device.
System Agent Configuration
Scroll to this item and press <Enter> and view the following screen:
IGD Memory (64M)
This item shows the information of the IGD (Internal Graphics Device) memory.
DVMT Memory (256M)
When set to Fixed Mode, the graphics driver will reserve a fixed position of the system memory as graphics memory, according to system and graphics requirements.
Chipset Menu
The chipset menu items allow you to change the settings for the North Bridge chipset, South Bridge chipset and other system.
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
Version 2.15.1236. Copyright (C) 2012 American Megatrends, Inc.
System Agent (SA) Parameters
System Agent Configuration
PCH Configuration ME Configuration
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
Version 2.15.1236. Copyright (C) 2012 American Megatrends, Inc.
System Agent Configuration
IGD Memory [64M]
DVMT Memory [256M]
CPU SA Audio Device [Enabled]
Select DVMT 5.0 Pre-Allocated (Fixed) Graphics Memory size used by the Internal Graphics Device.
F2:Previous Values
F1:General Help
+/- : Change Opt.
Enter : Select
 
:Select Screen
:Select Item
F3:Optimized Defaults F4:Save & Exit ESC:Exit
F2:Previous Values
F1:General Help
+/- : Change Opt.
Enter : Select
 
:Select Screen
:Select Item
F3:Optimized Defaults F4:Save & Exit ESC:Exit
Main Advanced Chipset Tweak Boot Security Exit
Main
Advanced Chipset Tweak Boot Security Exit
Press <Esc> to return to the chipset menu page.
Using BIOS
26
Press <Esc> to return to the chipset menu page.
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
Version 2.15.1236. Copyright (C) 2012 American Megatrends, Inc.
Main Advanced Chipset Tweak Boot Security Exit
PCH Configuration
Restore AC Power Loss [Power Off]
Audio Configuration
Azalia HD Audio [Enabled]
Select AC power state when power is re-applied after a power failure.
F2:Previous Values
F1:General Help
+/- : Change Opt.
Enter : Select
 
:Select Screen
:Select Item
F3:Optimized Defaults F4:Save & Exit ESC:Exit
Restore AC Power Loss (Power Off)
This item enables your computer to automatically restart or return to its operating status.
PCH Configuration
Scroll to this item and press <Enter> to view the following screen:
Audio Configuration
This item shows the information of the audio configuration.
Azalia HD Audio (Enabled)
This item enables or disables Azalia HD audio.
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
Version 2.15.1236. Copyright (C) 2012 American Megatrends, Inc.
Main Advanced Chipset Tweak Boot Security Exit
Management Engine Technology Configuration
ME Control [Enabled]
ME FW Version 9.1.0.1120
Enable/Disable ME Firmware
F2:Previous Values
F1:General Help
+/- : Change Opt.
Enter : Select
 
:Select Screen
:Select Item
F3:Optimized Defaults F4:Save & Exit ESC:Exit
ME Configuration
Scroll to this item and press <Enter> to view the following screen:
Using BIOS
27
ME Control (Enabled)
Use this item to enable or disable the ME Firmware.
ME FW Version (9.1.0.1120)
This item shows the ME version.
Press <Esc> to return to the chipset menu page.
Using BIOS
28
This page enables you to set the clock speed and system bus for your system. The clock speed and system bus are determined by the kind of processor you have installed in your system.
Tweak Menu
Tweak
CPU OverClocking Configuration
North Bridge Configuration Memory Configuration
Spread Spectrum [Auto]
Intel(R) Core(TM) i3-4330T CPU @ 3.00GHz Processor Speed 3000 MHz Memory Frequency 1600 MHz Total Memory 8192 MB (DDR3)
Main Advanced Chipset Tweak Boot Security Exit
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
Version 2.15.1236. Copyright (C) 2012 American Megatrends, Inc.
CPU OverClocking Configuration
F2:Previous Values
F1:General Help
+/- : Change Opt.
Enter : Select
 
:Select Screen
:Select Item
F3:Optimized Defaults F4:Save & Exit ESC:Exit
 
CPU OverClocking Configuration
Scroll to this item and press <Enter> to view the following screen:
CPU Ratio 30
Package Current Lock [Disabled]
IA Core Current Maximum
Enhanced Intel Speedstep Technology [Enabled] Boot Performance Mode [Max Non-Turbo Perfo..]
Long Duration Power Limit Override Maximum Short Duration Power Limit Override Maximum
Disable OverClocking Lock [Enabled]
Main Advanced Chipset Tweak Boot Security Exit
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
Version 2.15.1236. Copyright (C) 2012 American Megatrends, Inc.
Package Current Lock
F2:Previous Values
F1:General Help
+/- : Change Opt.
Enter : Select
 
:Select Screen
:Select Item
F3:Optimized Defaults F4:Save & Exit ESC:Exit
CPU Ratio (30)
This item allows users to control non turbo CPU ratio.
Using BIOS
29
Enhanced Intel SpeedStep Technology (Disabled)
This item allows users to enable or disable the EIST (Enhanced Intel SpeedStep Technology).
Package Current Lock (Disabled)
This item allows you to enable or disable the package current lock.
IA Core Current (Maximum)
This item allows you to set IA Core Current.
Boot Performance Mode (Max Non-Turbo Perfo...)
Use this item to select the performance state that the BIOS will set before OS handoff.
Long Duration Power Limit Override (Maximum)
Intel(R) Turbo Boost Technology will use this power limit during the Long Duration Power Limit Time Window.
Short Duration Power Limit Override (Maximum)
Intel(R) Turbo Boost Technology will use this power limit for a very short duration. After that, the Long Duration Power Limit will be honored.
Disable OverClocking Lock (Enabled)
This item allows you to control the OverClocking lock.
Press <Esc> to return to the Tweak Menu page.
Intel Graphics Configuration
Graphics Core Ratio Limit 23
Main Advanced Chipset Tweak Boot Security Exit
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
Version 2.15.1236. Copyright (C) 2012 American Megatrends, Inc.
Graphic Core Ratio Limit
F2:Previous Values
F1:General Help
+/- : Change Opt.
Enter : Select
 
:Select Screen
:Select Item
F3:Optimized Defaults F4:Save & Exit ESC:Exit
North Bridge Configuration
Scroll to this item and press <Enter> to view the following screen:
Using BIOS
30
Graphics Core Ratio Limit (21)
This item allows you to control the internal GFX core ratio.
Press <Esc> to return to the Tweak Menu page.
Memory Information
Memory RC Version 1.8.0.0 Memory Frequency 1600 MHz Total Memory 8192 MB (DDR3)
Memory Profiles [Automatic]
Memory Frequency [1600]
Timing Default Current Target tCL 11 11 11 tRCD 11 11 11 tRP 11 11 11 tRAS 28 28 28 NMode 1 1 Auto tWR 12 12 12 tRFC 208 208 208 tRRD 5 5 5 tWTR 6 6 6 tRTP 6 6 6 tCWL 8 8 8 tREFI 6240 6240 6240 tFAW 24 24 24 tWRPRE Auto tCPDED Auto
Main Advanced Chipset Tweak Boot Security Exit
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
Version 2.15.1236. Copyright (C) 2012 American Megatrends, Inc.
The selection of Memory Profiles which impacts memory sizing behavior.
F2:Previous Values
F1:General Help
+/- : Change Opt.
Enter : Select
 
:Select Screen
:Select Item
F3:Optimized Defaults F4:Save & Exit ESC:Exit
Memory Configuration
Scroll to this item and press <Enter> to view the following screen:
Memory RC Version (1.8.0.0)
This item shows the information of the memory RC version.
Memory Frequency (1600 MHz)
This item shows the information of the memory frequency.
Total Memory (8192 MB (DDR3))
This item shows the information of the total memory.
Memory Profiles (Automatic)
This item enables you to set the memory profiles. The selection of memory profiles impacts memory sizing behavior.
Press <Esc> to return to the Tweak Menu page.
Using BIOS
31
Spread Spectrum (Auto)
If you enable spread spectrum, it can significantly reduce the EMI (Electro-Magnetic Interference) generated by the system.
Memory Frequency (1600 MHz)
This item shows the memory frequency.
Total Memory (8192 MB(DDR3))
This item shows the total memory of DDR3.
Processer Speed (3000 MHz)
If you enable spread spectrum, it can significantly reduce the EMI (Electro-Magnetic Interference) generated by the system.
Intel(R) Core(TM) i3-4330T CPU @ 3.00GHz
This is display-only field and displays the information of the CPU installed in your computer.
Warning: Over-clocking components can adversely affect the reliability of the system and introduce errors into your system. Over-clocking can permanently damage the motherboard by generating excess heat in components that are run beyond the rated limits.
When end-users encounter failure after attempting over-clocking, please take the following steps to recover from it.
1. Shut down the computer.
2. Press and hold the “Page Up Key (PgUp)” of the keyboard, and then boot the PC up.
3. Two seconds after the PC boots up, release the “Page Up Key (PgUp)”.
4. The BIOS returns to the default setting by itself.
Fail-Safe Procedures for Over-clocking
Using BIOS
32
Boot Menu
This page enables you to set the keyboard NumLock state.
Boot Configuration
This item shows the information of the boot configuration.
Bootup NumLock State (On)
This item determines if the NumLock key is active or inactive at system start-up time.
Set Boot Priority
This item enables you to select boot priority for all boot devices.
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
Version 2.15.1236. Copyright (C) 2012 American Megatrends, Inc.
Windows 7 or other OS: Boot policy for Legacy OS.
Windows 8: Boot policy for UEFI OS without Compatibility Support Module(CSM).
Manual: User customized CSM parameters & boot policy.
Boot Configuration
Operating system select [Windows 7 or other OS]
Launch PXE OpROM [Disabled] Launch Storage OpROM [Enabled]
Fast Boot [Disabled]
Bootup NumLock State [On] Boot Mode Select [LEGACY]
Set Boot Priority
Boot Option #1 [Hard Disk] Boot Option #2 [CD/DVD] Boot Option #3 [USB/ Floppy] Boot Option #4 [USB CD/DVD] Boot Option #5 [USB Hard Disk] Boot Option #6 [USB Flash:JetFlashT..] Boot Option #7 [Network]
USB Flash Drive Priorities [Press Enter]
Boot Option #1 /2 /3 /4 /5 /6 /7
These items show the boot priorities.
USB Flash Drive Priorities
This item enables you to specify the sequence of loading the operating system. Press <Enter> to see the submenu.
F2:Previous Values
F1:General Help
+/- : Change Opt.
Enter : Select
 
:Select Screen
:Select Item
F3:Optimized Defaults F4:Save & Exit ESC:Exit
Main Advanced Chipset Tweak Boot Security Exit
Operating System Select (Windows 7 or other OS)
This item is used to select the operation system.
Launch PXE OpROM (Disabled)
The item enables or disables launch PXE Option ROM.
Launch Storage OpROM (Enabled)
Use this item to enable or disable the Storage OpROM.
Fast Boot (Disabled)
This item enables or disables boot with initialization of a minimal set of device required to launch active boot option. Has no effect for BBS boot options.
Boot Mode Select (LEGACY)
Use this item to select boot mode.
Using BIOS
33
Version 2.15.1236. Copyright (C) 2012 American Megatrends, Inc.
Security Menu
This page enables you to set setup administrator and password.
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
Set Administrator Password
Administrator Password Status Not Install User Password Status Not Install
Administrator Password
System Mode Setup Secure Boot Not Active
Secure Boot [Disabled]
Main Advanced Chipset Tweak Boot Security Exit
Administrator Password (Not Install)
This item allows you to set up the administrator password.
F2:Previous Values
F1:General Help
+/- : Change Opt.
Enter : Select
 
:Select Screen
:Select Item
F3:Optimized Defaults F4:Save & Exit ESC:Exit
User Password Status (Not Install)
This item shows user password installed or not.
Secure Boot (Disabled)
This item is used to control the secure boot flow, it is possible only if system runs in User Mode.
System Mode (Setup)
This item shows system mode setup or not.
Secure Boot (Not Active)
This item allows you to enable or disable the secure boot state.
Using BIOS
34
Boot Override
Use this item to select the boot device.
Exit Menu
This page enables you to exit system setup after saving or without saving the changes.
Save Changes and Exit
This item enables you to save the changes that you have made and exit.
Discard Changes and Exit
This item enables you to discard any changes that you have made and exit.
Save Changes and Reset
This item enables you to save the changes that you have made and reset.
Save Options
This item enables you to save the options that you have made.
Save Changes
This item enables you to save the changes that you have made.
Discard Changes
This item enables you to discard any changes that you have made.
Restore Defaults
This item enables you to restore the system defaults.
Save as User Defaults
This item enables you to save the changes that you have made as user defaults.
Restore User Defaults
This item enables you to restore user defaults.
Save Changes and Exit
Discard Changes and Exit Save Changes and Reset Discard Changes and Reset
Save Options Save Changes Discard Changes
Restore Defaults Save as User Defaults Restore User Defaults
Boot Override JetFlashTranscend 4GB 1100
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
Version 2.15.1236. Copyright (C) 2012 American Megatrends, Inc.
Exit system setup after saving the changes.
Discard Changes and Reset
This item enables you to discard any changes that you have made and reset.
Main Advanced Chipset Tweak Boot Security Exit
F2:Previous Values
F1:General Help
+/- : Change Opt.
Enter : Select
 
:Select Screen
:Select Item
F3:Optimized Defaults F4:Save & Exit ESC:Exit
Using BIOS
35
Updating the BIOS
You can download and install updated BIOS for this motherboard from the manufacturer’s Web site. New BIOS provides support for new peripherals, improve­ments in performance, or fixes for known bugs. Install new BIOS as follows:
This concludes Chapter 3. Refer to the next chapter for information on the software supplied with the motherboard.
1 If your motherboard has a BIOS protection jumper, change the setting to
allow BIOS flashing.
2 If your motherboard has an item called Firmware Write Protect in Ad-
vanced BIOS features, disable it. (Firmware Write Protect prevents BIOS from being overwritten.)
3 Prepare a bootable device or create a bootable system disk. (Refer to
Windows online help for information on creating a bootable system disk.)
4 Download the Flash Utility and new BIOS file from the manufacturer’s
Web site. Copy these files to the bootable device.
5 Turn off your computer and insert the bootable device in your computer.
(You might need to run the Setup Utility and change the boot priority items on the Advanced BIOS Features Setup page, to force your computer to boot from the bootable device first.)
6 At the C:\ or A:\ prompt, type the Flash Utility program name and the file
name of the new BIOS and then press <Enter>. Example: AFUDOS.EXE
040706.ROM
7 When the installation is complete, remove the bootable device from the
computer and restart your computer. If your motherboard has a Flash BIOS jumper, reset the jumper to protect the newly installed BIOS from being overwritten. The computer will restart automatically.
Using BIOS
36
Memo
37
Using the Software
Chapter 4
Using the Software
Auto-installing under Windows 7/8/8.1
The support software DVD-ROM/CD-ROM disk loads automatically under Windows 7/8/8.1. When you insert the DVD-ROM/CD-ROM disk in the DVD-ROM/CD-ROM drive, the autorun feature will automatically bring up the install screen. The screen has three buttons on it, Setup, Browse CD and Exit.
If the opening screen does not appear; double-click the file “setup.exe” in the root directory.
If the Auto-install DVD-ROM/CD-ROM does not work on your system, you can still install drivers through the file manager for your OS (for example, Windows Explorer). Refer to the Utility Folder Installation Notes later in this chapter.
About the Software DVD-ROM/CD-ROM
The support software DVD-ROM/CD-ROM that is included in the motherboard pack­age contains all the drivers and utility programs needed to properly run the bundled products. Below you can find a brief description of each software program, and the location for your motherboard version. More information on some programs is avail­able in a README file, located in the same directory as the software. Before install­ing any software, always inspect the folder for files named README.TXT or some­thing similar. These files may contain important information that is not included in this manual.
Never try to install all software from folder that is not specified for use with your motherboard.
The Auto-install DVD-ROM/CD-ROM makes it easy for you to install the drivers and software for your motherboard.
38
Using the Software
Drivers Tab
Setup
Click the Setup button to run the software installation program. Select from the menu which software you want to install.
Browse CD
The Browse CD button is the standard Windows command that allows you to open Windows Explorer and show the contents of the support disk.
Before installing the software from Windows Explorer, look for a file named README.TXT or something similar. This file may contain important information to help you install the software correctly.
Some software is installed in separate folders for different operating systems, such as Windows 7/8/8.1. Always go to the correct folder for the kind of OS you are using.
In install the software, execute a file named SETUP.EXE by double­clicking the file and then following the instructions on the screen.
Exit
The Exit button closes the Auto Setup window.
Utilities Tab
Lists the software utilities that are available on the disk.
Information Tab
Displays the path for all software and drivers available on the disk.
Running Setup
Follow these instructions to install device drivers and software for the motherboard:
1. Click Setup. The installation program begins:
The following screens are examples only. The screens and driver lists will be dif­ferent according to the motherboard you are installing.
The motherboard identification is located in the upper left-hand corner.
39
Using the Software
2. Click Next. The following screen appears:
3. Check the box next to the items you want to install. The default options are
recommended.
4. Click Next run the Installation Wizard. An item installation screen appears:
5. Follow the instructions on the screen to install the items.
Drivers and software are automatically installed in sequence. Follow the onscreen instructions, confirm commands and allow the computer to re­start a few times to complete the installation.
Windows 8 will show the following screen after system restart, you must select “Desktop” in the bottom left to install the next driver.
40
Using the Software
Manual Installation
Insert the disk in the DVD-ROM/CD-ROM drive and locate the PATH.DOC file in the root directory. This file contains the information needed to locate the drivers for your motherboard.
Look for the chipset and motherboard model; then browse to the directory and path to begin installing the drivers. Most drivers have a setup program (SETUP.EXE) that automatically detects your operating system before installation. Other drivers have the setup program located in the operating system subfolder.
If the driver you want to install does not have a setup program, browse to the oper­ating system subfolder and locate the readme text file (README.TXT or README.DOC) for information on installing the driver or software for your operating system.
Utility Software Reference
All the utility software available from this page is Windows compliant. They are provided only for the convenience of the customer. The following software is fur­nished under license and may only be used or copied in accordance with the terms of the license.
These software(s) are subject to change at anytime without prior notice. Please refer to the support disk for available software.
Windows 7/8/8.1 will appear below UAC (User Account Control) message after the system restart. You must select “Allow” to install the next driver.
Continue this process to complete the drivers installation.
41
Trouble Shooting
Chapter 5
Trouble Shooting
Start up problems during assembly
After assembling the PC for the first time you may experience some start up problems. Before calling for technical support or returning for warranty, this chapter may help to address some of the common questions using some basic troubleshooting tips.
a) System does not power up and the fans are not running.
1.Disassemble the PC to remove the VGA adaptor card, DDR memory, LAN, USB and other peripherals including keyboard and mouse. Leave only the motherboard, CPU with CPU cooler and power supply connected. Turn on again to see if the CPU and power supply fans are running.
2. Make sure to remove any unused screws or other metal objects such as screwdrivers from the inside PC case. This is to prevent damage from short circuit.
3. Check the CPU FAN connector is connected to the motherboard.
4. For Intel platforms check the pins on the CPU socket for damage or bent. A bent pin may cause failure to boot and sometimes permanent damage from short circuit.
5. Check the 19V power connector is connected to the motherboard.
6. Check that the 19V power is fully inserted into the motherboard connectors. Make sure the latches of the cable and connector are locked into place.
b) Power is on, fans are running but there is no display
1. Make sure the monitor is turned on and the monitor cable is properly connected to the PC.
2. Check the VGA adapter card (if applicable) is inserted properly.
3. Listen for beep sounds. If you are using internal PC speaker make sure it is connected.
a. continuous 3 short beeps : memory not detected
b. 1 long beep and 8 short beeps : VGA not detected
42
Trouble Shooting
c) The PC suddenly shuts down while booting up.
1. The CPU may experience overheating so it will shutdown to protect itself. Ensure the CPU fan is working properly.
2. From the BIOS setting, try to disable the Smartfan function to let the fan run at default speed. Doing a Load Optimised Default will also disable the Smartfan.
Your computer, like any electrical appliance, requires proper care and maintenance. Here are some basic PC care tips to help prolong the life of the motherboard and keep it running as best as it can.
1. Keep your computer in a well ventilated area. Leave some space between the PC and the wall for sufficient airflow.
2. Keep your computer in a cool dry place. Avoid dusty areas, direct sunlight
Start up problems after prolong use
After a prolong period of use your PC may experience start up problems again. This may be caused by breakdown of devices connected to the motherboard such as HDD, CPU fan, etc. The following tips may help to revive the PC or identify the cause of failure.
1. Clear the CMOS values using the CLR_CMOS jumper. Refer to CLR_CMOS jumper in Chapter 2 for Checking Jumper Settings in this user manual. When completed, follow up with a Load Optimised Default in the BIOS setup.
2. Check the system fan for dust. Long term accumulation of dust will reduce its effectiveness to cool the processor. Clean the cooler or replace a new one if necessary.
3. Remove the hard drive, optical drive or DDR memory to determine which of these component may be at fault.
Maintenance and care tips
and areas of high moisture content.
3. Routinely clean the CPU cooler fan to remove dust and hair.
4. In places of hot and humid weather you should turn on your computer once every other week to circulate the air and prevent damage from humidity.
5. Add more memory to your computer if possible. This not only speeds up the system but also reduces the loading of your hard drive to prolong its life span.
6. If possible, ensure the power cord has an earth ground pin directly from the wall outlet. This will reduce voltage fluctuation that may damage sensitive devices.
Power Bu
on is pressed
but PC fails to start.
Yes
Check if Power Supply
Unit
(PSU) is working
oN
oN
Any Beep sound
oN
CLR CMOS and check
if CPU 12V power
is connected
Restart the PC
Problem with PSU or board?
If board problem -> contact RMA
AC power cord is plu ed gg
and PSU switch is turned on?
Yes
Board problem
-> contact RMA
oN
- If 3 short beeps:
y DIMM memory not properl
inserted or memory failure
- If 1 long beep and 8 short beeps:
VGA not detected
Yes
Yes
Halt at POST screen
Yes
LR CMOC S and art. rest
If fail, contact RMA
Yes
oN
Peripheral device issue
-
HDD problem.
-
CMOS setup error,
dnee to CLRCMOS.
System fail to start or unstable
a
er modify BIOS se
ng.
CLR C OS M and restart
Turn on PSU switch
or connect to wall socket
and restart.
oN
Check if monitor h as
dis
play
Check if monitor
has display
43
Basic Troubleshooting Flowchart
44
Trouble Shooting
Memo
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