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INSTALLATION INSTRUCTIONS & HOME OWNERS MANUAL
ECO 36
IMPORTANT SAFETY INFORMATION
As when installing or using any high voltage electrical appliance, basic safety precautions should always
be followed. Under no circumstances should attempt to clean, install, inspect, repair, disassemble or
otherwise service this water heater without first shutting off all power to the unit directly at the breaker
box. SERIOUS BODILY INJURY OR DEATH COULD OCCUR IF YOU IGNORE THIS WARNING.
THIS PRODUCT MUST BE INSTALLED BY A QUALIFIED ELECTRICIAN & PLUMBER IN ACCORDANCE WITH
ALL NATIONAL, STATE, PROVINCIAL AND LOCAL ELECTRICAL & PLUMBING CODES.
PLEASE READ THESE INSTRUCTIONS THOROUGHLY AND COMPLETELY PRIOR TO INSTALLATION & USE.
FAILURE TO DO SO COULD CAUSE PROPERTY DAMAGE OR SERIOUS INJURY OR DEATH & VOID YOUR
WARRANTY
This manual should be given to the homeowner after installation and should be retained for future
reference.
Please note: Installations in the commonwealth of Massachusetts and state of Kentucky requires a
pressure relief valve.
THIS WATER HEATER WAS TESTED WITH BOTH WATER AND ELECTRICAL CONNECTIONS SIMULATING A
STANDARD INSTALLATION PRIOR TO SHIPPING.
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ABOUT YOUR TANKLESS WATER HEATER
Congratulations on the purchase of your Electric Tankless Water Heater! You have purchased the most
technologically-advanced tankless water heater on the market today.
Your new electric tankless water heater features advanced water flow rate and temperature sensors designed to
modulate power to the heating elements to maintain a precise user-selected output water temperature between
85F and 140F (subject to incoming water temperature and power selected model).
To get the best performance and energy savings from your tankless water heater, it is important that it be installed
in accordance with our instructions and the electrical and plumbing codes applicable to your area, and that you
read this manual thoroughly for important operating instructions and tips.
At any time, if you have any questions, please contact us directly at:
Ecosmart Green Energy Products Inc.
3315 NW 167th Street, Miami Gardens, FL, 33056
Toll Free: 1-877-474-6473, or 305-623-7900 Fax: 305-623-7923
CONTENTS
1. Before you install your water heater
2. Selecting a location to install
3. Mounting your water heater
4. Plumbing installation
5. Electrical installation
6. General operation instructions & setting output temperature
7. Maintenance
8. Trouble shooting guide
9. Warranty information & warranty registration card
(1) BEFORE YOU INSTALL THIS PRODUCT
PLEASE READ THESE INSTRUCTIONS THOROUGHLY AND COMPLETELY BEFORE INSTALLATION AND
BEFORE USE. FAILURE TO DO SO COULD CAUSE PROPERTY DAMAGE OR SERIOUS PERSONAL
INJURY OR DEATH & VOID YOUR WARRANTY.
By installing this product, you acknowledge the terms of the manufacturer’s warranty and your Authorized
Dealer’s return policies. Once heater is installed do not return product to the place of purchase. If you have
any questions regarding the warranty or product return policies, please contact Ecosmart at 877-474-6473.
Open the box and carefully unpack the water heater. Inspect all components. The contents of your box should
include one:
Model: ECO 36
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(2) SELECTING A LOCATION TO INSTALL
This product is designed to be installed indoors only. You may be able to install your unit in an outdoor
location as long as it is mounted in a suitable enclosure that protects it from rain, splashed water, direct
sunlight, debris, and insects. This product should NOT be installed in a location where it may be subject to
freezing temperatures. If the water inside your tankless water heater freezes, it can cause severe and
permanent damage that is not covered under your warranty. If you suspect that your tankless water heater
may have frozen, do not turn on the heater until it has thawed and you have inspected that system for leaks.
We highly recommend that you contact us if you suspect that your tankless water heater may have been
frozen with water inside it.
When selecting an installation location, give consideration to your existing plumbing configuration, location of
your main electrical panel, and location of your bathrooms, kitchen, and laundry area. Try to choose a location
that does not require you to make major plumbing alterations, that is close to your main electrical panel (this
will reduce the amount of wire that you need to install), and that is physically close to the hot water
applications (faucets) that you use most often. By locating the heater close to the points of use, you will
reduce the amount of time it takes for the hot water to travel from the water heater to your faucet. You
should also give consideration to future servicing. Do NOT locate the water heater in a location that is difficult
access. In most cases, installing your tankless water heater in the same location as your old conventional tanktype water heater will make the most sense.
Regardless of your installation location, your water heater should be installed in a manner that will NOT allow
combustible materials to come in contact with the water heater or outlet water pipe. Combustible materials
should be kept at least 24 inches away from your water heater and the output hot water pipe. Make sure that
the water heater and outlet hot water pipe are out of the reach of children so they cannot tamper with the
temperature controls or injure themselves by touching the hot water outlet pipe. The outlet water pipe can
get very hot.
This product does NOT require venting.
You should avoid installing your tankless water heater in a location prone to excessive humidity, moisture, or
dust, or in an area where it may be splashed with water or other liquids. Do NOT install under water pipes or
air conditioning lines that might leak or condense moisture that could then drip onto the heater. Do NOT
install above electrical boxes or junctions.
If you plan to install your water heater on a second floor or in a heated attic space, make sure that you follow
all code requirements for such installations as required for your area. We recommend that you install a drip
pan (connected to a safe drain) below the water heater to avoid property damage in the unlikely event of a
leak. Alternatively, you can install an active water leak detector and shutoff valve designed to turn off your
water supply in the event that a leak is ever detected.
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(3) MOUNTING YOUR WATER HEATER
Depth (including temp
adjustment knob)
Width (including
brackets on the side)
Height (including water
connections)
1’’ MOUNTING
BRACKET (on each
Your Tankless Water Heater should be secured to the mounting surface with 4 screws (minimum 1 inch long) using
the built-in mounting brackets on each side of the heater. Make sure that the mounting surface is solid and secure,
and ensure that the unit is level prior to securing the screws. For ease of installation and servicing, we recommend
that this product be installed in an upright position with the inlet and outlet water connections at the bottom of
the unit.
Recommended Clearances:
CAUTION: Combustible materials should be kept at least 24 inches away from your water heater and
the outlet hot water pipe.
12 inches above and below the heater
6 inches in-front of and to the sides of the heater
side)
CONDUIT
WATER
OUTLET
WATER
INLET
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