EcoPure MW-MW25-450215 User Manual
OWNERS MANUAL
How to maintain and operate
your Miracle Water
MW-25
Water Softener
Part No.450215
......................................AUTOMATIC WATER SOFTENER
WARRANTY
TEN YEAR LIMITED WARRANTY
GENERAL CONDITIONS
Damage to any part of this water softener because of misuse, misapplication, neglect, alteration, accident, installation or ope ration contrary to
our printed instructions, or damage caused by any unusual force of nature such as, but not limited to, freezing, flood, hurricane, tornado, or
earthquake is not covered by this warranty. In all such cases, regular parts and service charges will apply.
We assume no warranty liability in connection with this water softener other than specified herein. This warranty is in lieu of all other
warranties, expressed or implied, including warranties of fitness for a particular purpose. We do not authorize any person or representative to
assume for us any other obligations on the sale of this water softener.
Should a defect or malfunction occur, contact your dealer. If you are unable to contact your dealer, return the part, freight prepaid, directly to
the factory at the address below. Enclose with the part a full description of the problem, with your name, full address, date purchased, model
and serial numbers, and selling contractor’s name and address. We will repair or replace the part and return it to you at no cost if our repair
department determines it to be defective under the terms of the warranty.
This warranty gives you specific legal rights and you may have other rights which vary from province to province.
This water softener is manufactured by Miracle Water, 5240 Bradco Blvd, Mississauga, ON L4W 1G7; customer information telephone no. 1-
800-356-7851.
Miracle Water, Mississauga, ON warrants this water softener as stated herein:
From the date of installation, within the warranty period described below, we will repair or replace any part which we find defective because of
faulty materials and workmanship, or corrosion.
* FIVE YEARS ON SALT STORAGE TANK * TEN YEARS ON MINERAL TANK, EXCLUDING MINERAL
WARRANTY POLICY
You pay only freight to our factory and local labor charges.
* ONE YEAR ON COMPLETE UNIT
*THREE YEARS ON ELECTRONIC CONTROL * THREE YEARS ON CONTROL VALVE BODY
SAFETY GUIDES
FOLLOW THE INSTALLATION INSTRUCTIONS CAREFULLY. FAILURE TO INSTALL THE SOFTENER PROPERLY VOIDS
THE WARRANTY.
BEFORE YOU BEGIN INSTALLATION, READ THIS ENTIRE MANUAL. THEN, OBTAIN ALL THE MATERIALS AND TOOLS
YOU WILL NEED TO MAKE THE INSTALLATION.
CHECK LOCAL PLUMBING AND ELECTRICAL CODES. THE INSTALLATION MUST CONFORM TO THEM. Consult with
your licensed plumber.
USE ONLY LEAD-FREE SOLDER AND FLUX FOR ALL SWEAT-SOLDER CONNECTIONS.
USE CARE WHEN HANDLING THE SOFTENER. DO NOT TURN UPSIDE DOWN, DROP, OR SET ON SHARP
PROTRUSIONS.
DO NOT LOCATE THE SOFTENER WHERE FREEZING TEMPERATURES OCCUR. DO NOT ATTEMPT TO TREAT WATER
OVER 120°F. FREEZING, OR HOT WATER DAMAGE VOIDS THE WARRANTY.
AVOID INSTALLING IN DIRECT SUNLIGHT. EXCESSIVE SUN HEAT MAY CAUSE DISTORTION OR OTHER DAMAGE TO
NON-METALLIC PARTS.
THE SOFTENER REQUIRES A MINIMUM WATER FLOW OF 3 GALLONS PER MINUTE AT THE INLET. MAXIMUM
ALLOWABLE INLET WATER PRESSURE IS 125 PSI. IF DAYTIME PRESSURE IS OVER 80 PSI, NIGHTTIME PRESSURE
MAY EXCEED THE MAXIMUM. USE A PRESSURE REDUCING VALVE IF NECESSARY. ( ADDING A PRESSURE REDUCING
VALVE MAY REDUCE THE FLOW.)
THE SOFTENER WORKS ON 24 VOLT-60 Hz ELECTRICAL POWER ONLY. BE SURE TO USE THE INCLUDED
TRANSFORMER, AND PLUG IT INTO A NOMINAL 120V, 60 CYCLE HOUSEHOLD OUTLET THAT IS GROUNDED AND
PROPERLY PROTECTED BY A OVERCURRENT DEVICE SUCH AS A CIRCUIT BREAKER OR FUSE. IF TRANSFORMER IS
REPLACED, USE ONLY THE AUTHORIZED SERVICE CLASS II, 24 VOLT 10 VA TRANSFORMER.
THIS SOFTENER IS NOT INTENDED TO BE USED FOR TREATING WATER THAT IS MICROBIOLOGICALLY UNSAFE OR OF
UNKNOWN QUALITY WITHOUT ADEQUATE DISINFECTION BEFORE OR AFTER THE SOFTENER.
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......................................AUTOMATIC WATER SOFTENER
UNPACKING / INSPECTION
The softener is shipped in one master carton. The
softeners are completely assembled at the factory,
except as required at installation.
Be sure to check the entire softener for any shipping
damage or parts loss. Also note damage to the shipping
cartons. Contact the transportation company for all
TABLE OF CONTENTS
PAGE NO.
WARRANTY, SAFETY GUIDES ................................................................................................... 2
SPECIFICATIONS, DIMENSIONS ............................................................................................... 4
BEFORE STARTING INSTALLATION ......................................................................................... 5
TYPICAL INSTALLATION ILLUSTRATION .................................................................................. 6
INSTALLATION STEPS ........................................................................................................... 7 - 9
PROGRAMMING THE TIMER.............................................................................................. 10 - 11
SANITIZING PROCEDURES ..................................................................................................... 12
WATER AND WATER CONDITIONING .............................................................................. 13 - 14
HOW THE WATER SOFTENER WORKS ........................................................................... 14 - 15
GENERAL WATER SOFTENER MAINTENANCE ..............................................................16 - 17
ELECTRONIC DEMAND TIMER FEATURES AND SERVICE
DISPLAYS / OPTIONAL RECHARGE CONTROLS, PROGRAM MEMORY,
AUTOMATIC ELECTRONIC DIAGNOSTICS ................................................................. 18 - 19
SERVICE CHECKOUT PROCEDURES, WIRING SCHEMATIC ..................................19 - 21
WATER FLOW THROUGH VALVE ..................................................................................... 22 - 23
REPAIR PARTS ...................................................................................................................24 - 27
damage and loss claims. The manufacturer is not
responsible for damages in transit.
Small parts, needed to install the softener, are in a parts
bag. To avoid loss of the small parts, keep them in the
parts bag until you are ready to use them.
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DESIGN SPECIFICATIONS / DIMENSIONS
MODEL
MW-25
RATED CAPACITY
RATED EFFICIENCY Â
AMOUNT OF HIGH CAPACITY RESIN (lbs / cu ft) 36.4 / .70
RESIN TANK NOMINAL SIZE (in., dia x height) 8 x 40
SERVICE FLOW RATE (gpm)
PRESSURE DROP AT RATED SERVICE FLOW (psig)
WATER SUPPLY MAXIMUM HARDNESS (gpg) 70
WATER SUPPLY MAX. CLEAR WATER IRON (ppm)
WATER PRESSURE LIMITS (min. / max. psi) z 20 – 125
WATER TEMPERATURE LIMITS (Min. / Max. oF) 40 – 120
WATER SUPPLY MINIMUM FLOW RATE (gpm) 3
REGENERATION CYCLE FLOW RATES (gpm)
FILL (flow to brine tank) .3
BRINING
BRINE RINSE (flow to drain) .10
MAX. BACKWASH 2.2
Capacity to reduce clear water iron is substantiated by WQA test data.
These softeners conform to NSF/ANSI 44 for the specific capacity claims as verified and substantiated by test data.
 Efficiency rating is valid only at the minimum stated salt dose. These softeners were efficiency rated according to NSF/ ANSI 44.
z Canada working pressure limits: 1.4 – 7.0 kg/cm
MAX. FAST RINSE 2.2
2
MW-25
See Rating Decal Located On The Softener
See Rating Decal Located On The Softener
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.15
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BEFORE STARTING INSTALLATION
³ WHERE TO INSTALL THE SOFTENER
• Place the softener as close as possible to the
pressure tank (well system) or water meter (city
water).
• Place the softener as close as possible to a floor
drain, or other acceptable drain point (laundry tub,
sump, standpipe, etc.).
• Connect the softener to the main water supply pipe
BEFORE or AHEAD OF the water heater. DO NOT
RUN HOT WATER THROUGH THE SOFTENER.
Temperature of water passing through the softener
must be less than 120
• Keep outside faucets on hard water to save soft
water and salt.
• Do not install the softener in a place where it could
freeze. Damage caused by freezing is not
covered by the warranty.
o
F (49oC).
³ TOOLS, PIPE and FITTINGS, OTHER MATERIALS YOU WILL NEED
In and out pipes to the softener must be at least 3/4”
size. Some local codes require a minimum of 1” pipe
size. To plumb with 1” pipes, buy adaptors to fit the 1”
pipe threads on the installation adaptors or bypass
valve (see page 6). You should maintain the same, or
larger, pipe size as the water supply pipe, up to the
softener inlet and outlet.
Use copper, brass, or galvanized pipe and fittings.
Some codes may also allow CPVC plastic pipe.
ALWAYS install a bypass valve or valves. Either use
the optional valve (included with some models), or 3
shut–off valves. Bypass valves let you turn off water to
• Put the softener in a place water damage is least
likely to occur if a leak develops. The manufacturer
will not repair or pay for water damage.
• A 120 volt electric outlet, to plug the included
transformer into, is needed within 10 feet of the
softener. The transformer has a 10 foot power
cable. Be sure the electric outlet and
transformer are in an inside location, to protect
from wet weather.
• If installing in an outside location, you must take the
steps necessary to assure the softener, installation
plumbing, wiring, etc., are as well protected from
the elements, contamination, vandalism, etc., as
when installed indoors.
• Keep the softener out of direct sunlight. The
sun’s heat will melt plastic parts.
the softener for repairs if needed, but still have water in
the house pipes.
Drain hose (3/8” or 7/16” inside diameter) is needed
for valve and salt tank drains. You can buy good
quality, thick-wall, flexible hose at most hardware
stores.
If a rigid valve drain is needed, to comply with
plumbing codes, you can buy the parts needed (see
page 8) to connect a 1/2 in. copper tubing drain.
Nugget or pellet water softener salt is needed to fill
the brine tank (see page 9 and 17).
³ PLAN HOW YOU WILL INSTALL THE SOFTENER
You must first decide how to run in and out pipes to the
softener. Look at the house main water pipe at the point
where you will connect the softener. Is the pipe
soldered copper, glued plastic, or threaded galvanized?
What is the pipe size?
Now look at the typical installation illustration on page 6.
Use it as a guide when planning your particular
installation. Be sure to direct raw, hard water to the
softener valve inlet fitting. The valve is marked IN and
OUT.
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¹
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..........................................................AUTOMATIC WATER SOFTENER
INSTALLATION STEPS
1. INSTALL BYPASS VALVE:
NOTE: be sure the turbine and support are firmly in
place, in the valve outlet. Blow into the valve port and
observe the turbine for free rotation.
³ Push the bypass valve (lubricate o-ring seals) into
both ports of the valve…Figures 1A and 1C.
³ Snap the two large plastic clips in place, from the top,
down...Figures 1A and 1B. Be sure they snap into
place. Pull on the adaptors, or bypass valve, to make
sure they held securely in place.
2. INSTALL THE BRINE TANK OVERFLOW
FITTINGS:
³ Insert the rubber grommet into the 3/4” diameter hole
in the brine tank sidewall...see page 9.
³ Push the barbed end of the hose adaptor elbow into
the grommet.
3. MOVE THE SOFTENER INTO INSTALLATION
POSITION:
³
Be sure the installation surface is level and smooth. If
needed, place the tank on a section of 3/4” thick (min.)
plywood. Then, place shims under the plywood as
needed to level the softener.
4. PLUMB IN AND OUT PIPES TO AND FROM
SOFTENER:
CAUTIONS: Observe all of the fo llowing cautions as you
connect inlet and outlet plumbing.
³ Turn off the house water supply valve and open
faucets to relieve pressure in the pipes.
³ BE SURE RAW, HARD WATER IS DIRECTED TO
THE VALVE INLET PORT.
³ Be sure to use bypass valve(s).
³ If making a soldered copper installation, do all sweat
soldering before connecting pipes to the softener
fittings. Torch heat will damage plastic parts.
continued
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..........................................................AUTOMATIC WATER SOFTENER
³ Put grounding clamps (see step 5) on copper tubes
before soldering.
³ When turning threaded pipe fittings onto plastic
fittings, use care not to cross-thread.
³ Use pipe joint compound on all external pipe
threads.
³ Support inlet and outlet plumbing in some manner
(use pipe hangers to keep the weight off the valve
fittings.
INSTALL GROUNDING CLAMPS AND WIRE
5.
(IF NEEDED):
³ To maintain electrical ground continuity in the house
cold water piping, install the included ground clamps as
shown in Figure 2. Be sure the pipes are clean, under
the clamps, to assure good contact.
NOTE: A 3-valve bypass system maintains ground
continuity.
³ Tie or wire the hose in
place at the drain point.
Water pressure will cause it
to whip during the backwash
and fast rinse cycles of
regeneration. Also provide
an air gap of at least 1-1/2”
between the end of the hose
and the drain point. An air
gap prevents possible
siphoning of sewer water, into
the softener, if the sewer
should “back-up”.
³ If raising the drain hose
overhead is required to get to
the drain point, do not raise
higher than 8’ above the
floor. Elevating the hose may
cause a back-pressure that
could reduce brine draw
during regenerations.
. CONNECT AND RUN THE VALVE DRAIN
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HOSE:
³ Take a length of 3/8” or 7/16” inside diameter hose
and attach to the valve drain fitting. So water pressure
does not blow the hose off, use a hose clamp to secure
in place.
³ Locate the other end of the hose at a suitable drain
point…floor drain, sump, laundry tub, etc. Check and
comply with local codes.
IMPORTANT: Use high quality, thick-wall hose that will
not easily kink or collapse. The water softener will not
work if water cannot exit this hose during
regenerations.
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7. CONNECT AND RUN THE BRINE TANK
OVERFLOW HOSE (see Figure 4)
³ NOTE: Move the softener into installation location.
³ Attach a length of 3/8” or 7/16” I.D. hose to the drain
elbow, installed in step 2, page 7. Use a hose clamp to
hold it in place.
......................................AUTOMATIC WATER SOFTENER
INSTALLATION STEPS, continued
³ Locate the other end of the hose at the drain point. DO
NOT ELEVATE THIS HOSE HIGHER THAT THE
ELBOW ON THE BRINE TANK. DO NOT TEE THIS
HOSE TO THE VALVE DRAIN HOSE.
NOTE: This drain is for safety only. If the brine tank
should over-fill with water, the excess is carried to the
drain.
8. FLUSH PIPES, EXPEL AIR FROM
SOFTENER, AND TEST YOUR INSTALLATION
FOR WATER LEAKS:
CAUTION: To avoid water or air pressure
damage to softener inner parts, be sure to do the
following steps exactly as listed.
A. Fully open two cold, soft water faucets nearby the
softener.
B. Place bypass valve(s) in ‘‘bypass’’ position. On a
single valve, slide the stem into BYPASS. On a 3valve system, close the inlet and outlet valves, and
open the bypass valve...see page 6.
C. Fully open the house main water pipe shutoff
valve. Observe a steady flow from both opened
faucets.
D. Place bypass valve(s) in ‘‘service”, EXACTLY as
follows. KEEP SOFT WATER FAUCETS OPEN.
1. SINGLE BYPASS VALVE: SLOWLY, slide the
valve stem toward ‘‘service’’, pausing several times to
allow the softener to pressurize slowly.
2. 3-VALVE BYPASS: Fully close the bypass valve and
open the outlet valve. SLOWLY, open the inlet valve,
pausing several times to allow the softener to pressurize
slowly.
E. After about three minutes, open a HOT water
faucet for one minute, or until all air is expelled, then
close.
F. Close both cold water faucets.
G. Check your plumbing work for leaks and fix right
away, if any are found. BE SURE TO OBSERVE
PREVIOUS CAUTION NOTES.
H. Turn on the gas or electric supply to the water heater.
Light the pilot, if applicable.
9. ADD WATER AND SALT TO THE BRINE
TANK:
³ Remove the salt storage area cover. Add about 3
gallons of water into the tank. DO NOT ADD INTO THE
BRINEWELL.
³ *Add NUGGET, PELLET or coarse SOLAR water
softener salt to the salt storage tank. Do not use rock,
block, granulated, and ice cream making salts. Also see
page 16. Maximum salt storage capacity is 200 lbs.
*Note: If the softener is installed in a humid basement or
other damp area, it is better to fill the tank more often
using less salt (see salt bridging in the maintenance
section). Eighty to 100 lbs of salt will last for several
months, depending on water hardness, family size, and
model of softener.
10. CONNECT TO ELECTRICAL POWER:
³ The softener works on 24 volt, 60 Hz electric power.
The included transformer changes standard 120 volt AC
house power to 24 volts. Plug the transformer into a
120 volt outlet only. Be sure the outlet is always ‘‘live’’
so it can not be switched off by mistake.
Plug the transformer into the electrical outlet.
11. PROGRAM THE TIMER:
³ ELECTRONIC DEMAND TIMER…see pages
10 and 11.
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