Eco Pure EPHY Installation And Operation Manual
Model EPHY
How to install, operate
and maintain your
Whole Home
Water Treatment System
Do not return system to store
If you have any questions or concerns when
installing, operating or maintaining your water
treatment system, call our toll free number:
1-800-693-1138
or visit www.ecopure.com
When you call, please be prepared to provide
the model and serial number of your product,
found on the rating decal, located on the rim
below the salt lid hinges.
System tested and certified by NSF International
against NSF/ANSI Standard 42 for the reduction
of chlorine taste and odor, and Standard 44
for hardness reduction, efficiency and the
reduction of barium and radium 226/228,
and certified to NSF/ANSI Standard 372.
System tested and certified by the
Water Quality Association against CSA B483.1.
Manufactured and warranted by
Ecodyne Water Systems
1890 Woodlane Drive
Woodbury, MN 55125
Installation and Operation Manual
7361863 (Rev. C 6/14/17)
TABLE OF CONTENTS
Page
pecifications & Performance Claims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
S
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Safety Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Inspect Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
ater Treatment Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
W
Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
nstallation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
I
Programming the Water Treatment System § Customizing Features / Options . . . . . . . . . . . . . . . . . . . . . . . 12-16
Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-17
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-20
Exploded View & Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22-25
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Specifications & Performance Claims
This model is efficiency rated. The efficiency rating is valid only at the minimum salt dose. This system has a
demand initiated regeneration (D.I.R.) feature that complies with specific performance specifications intended to minimize the amount of regenerant brine and water used in their operation.
This water treatment system has a rated softener efficiency of not less than 3,350 grains of total hardness exchange
per pound of salt (based on sodium chloride) and shall not deliver more salt than its listed rating or be operated at a
sustained maximum service flow rate greater than its listed rating. This system has been proven to deliver soft
water for at least ten continuous minutes at the rated service flow rate. The rated salt efficiency is measured by laboratory tests described in NSF/ANSI Standard 44. These tests represent the maximum possible efficiency that the
system can achieve. Operational efficiency is the actual efficiency after the system has been installed. It is typically
less than the rated efficiency, due to individual application factors including water hardness, water usage, and other
contaminants that reduce a softener's capacity.
While testing was performed under standard laboratory conditions, actual performance of the system may vary based
on local water conditions. This system has been tested according to NSF/ANSI Standard 42 for the reduction of chlorine
taste and odor. The concentration of the indicated substance in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI Standard 42.
continued on next page
2
Specifications & Performance Claims
SPECIFICATIONS
Model EPHY
Model Code EPHy
12,300 @ 2.9 lbs. (1.3 kg)
Rated Softening Capacity (Grains @ Salt Dose)
Rated Efficiency (Grains/Pound of Salt @ Minimum Salt Dose) 4,395 @ 2.9 lbs. (1.3 kg)
Water Used During Regeneration @ Minimum Salt Dose 5 gallons (18.9 liters) / 1,000 grains
Total Water Used Per Regeneration @ Maximum Salt Dose 50.3 gallons (190 liters)
Rated Service Flow Rate 6.5 gpm (24.6 lpm)
Amount of High Capacity Ion Exchange Resin 0.94 cu. ft. (26.6 liters)
Pressure Drop at Rated Service Flow 12.8 psig
Water Supply Max. Hardness 95 gpg
Water Supply Max. Clear Water Iron 3 ppm*
Water Pressure Limits (min. / max.)
Water Temperature Limits (min. / max.) 40 - 100 °F (5 - 38 °C)
Minimum Water Supply Flow Rate 3 gpm (11.4 lpm)
Maximum Drain Flow Rate 2 gpm (7.6 lpm)
0.50 ppm
0.75 ppm
Rated Capacity at Chlorine Concentration** of: 1.0 ppm
1.5 ppm
2.0 ppm
23,800 @ 9.2 lbs. (4.2 kg)
27,200 @ 15.0 lbs. (6.8 kg)
20 - 100 psi (1.4 - 7.0 kg/cm
2,280,000 gal. (8,630,000 liters)§
1,520,000 gal. (5,750,000 liters)§
1,140,000 gal. (4,310,000 liters)§
760,000 gal. (2,870,000 liters)§
570,000 gal. (2,150,000 liters)§
2
)
*Capacity to reduce clear water iron is substantiated by laboratory test data. State of Wisconsin
requires additional treatment if water supply contains clear water iron exceeding 5 ppm.
**Typical residential chlorine concentration is 0.5 to 1.0 ppm.
§ From independent laboratory test data.
This system conforms to NSF/ANSI Standards 42 & 44 for the specific performance claims as
verified and substantiated by test data.
Variable Salt Dose: The salt dose is selected by the electronic controls at regeneration time
based on the amount needed.
PERFORMANCE CLAIMS
Contaminant Influent Challenge Level
Barium 10 ±10% mg/L 2.0 mg/L
Radium 226/228 25 pCi/L 5 pCi/L
Substance Influent Challenge Level Reduction Requirement
Chlorine 2.0 ±10% mg/L 50%
Maxiumum Allowable
Product Water Level
Questions? Call Toll Free 1-800-693-1138 or visit www.ecopure.com
When you call, please be prepared to provide the model and serial number,
found on the rating decal, typically located on the rim below the salt lid hinges.
3
8.6 cm
OUT
IN - OUT
94.0 cm
Dimensions
52.4 cm
IN
43.8 cm
TOP VIEW
108.6 cm
SIDE VIEW
FRONT VIEW
FIG. 1
Safety Guides
= The water treatment system requires a minimum water flow of 3 gallons (11.4 L) per minute at the inlet.
Maximum allowable inlet water pressure is 100 psi (7.0 kg/cm2). If your house water pressure is over the maximum, install a pressure reducing valve in the water supply pipe to the system (Adding a pressure reducing valve
may reduce the flow). If your home is equipped with a back flow preventer, an expansion tank must be installed in
accordance with local codes and laws.
= Temperature of the water supply to the softener must be 40-100°F (5-38°C). Do not install on hot water.
= The water treatment system works on 24V DC electrical power, supplied by a direct plug-in power supply (includ-
ed). Be sure to use the included power supply and plug it into a nominal 120V, 60 Hz household outlet that is in
a dry location only, grounded and properly protected by an overcurrent device such as a circuit breaker or fuse.
= Do not use this system to treat water that is microbiologically unsafe or of unknown quality without adequate dis-
infection upstream or downstream of the system.
European Directive 2002/96/EC requires all electrical and electronic equipment to be disposed of accord-
ing to Waste Electrical and Electronic Equipment (WEEE) requirements. This directive or similar laws are
in place nationally and can vary from region to region. Please refer to your state and local laws for proper disposal of this equipment.
Do not return the water treatment system to store.
If you have any questions, or there are missing parts or damage, please call Toll Free 1-800-693-1138
or visit www.ecopure.com
When you call, please be prepared to provide the model and serial number, found on the rating decal,
located on the rim below the salt lid hinges.
4
Inspect Shipment
The parts required to assemble and install the water
treatment system are included with the unit.
Thoroughly check the water treatment system for pos-
ible shipping damage and parts loss. Also inspect
s
and note any damage to the shipping carton.
Packing List
Bypass Valve
Hose Clamps
Drain Hose
Adaptor Elbow
Remove and discard (or recycle) all packing materials.
To avoid loss of small parts, we suggest you keep the
small parts in the parts bag until you are ready to use
hem.
t
Installation
Adaptors
(including 1 spare)
Grommet
Clips
FIG. 2
Water Treatment Information
IRON
Iron in water can cause stains on clothing and plumbing fixtures. It can negatively affect the taste of food,
drinking water, and other beverages. Iron in water is
measured in parts per million (ppm). The total* ppm of
iron, and type or types*, is determined by chemical
analysis. Four different types of iron in water are:
= Ferrous (clear water) iron
= Ferric (red water) iron
= Bacterial and organically bound iron
= Colloidal and inorganically bound iron (ferrous or
ferric)
Ferrous (clear water) iron is soluble and dissolves in
water. This water treatment system will reduce moderate amounts of this type of iron (see specifications).**
Ferrous (clear water) iron is usually detected by taking
a sample of water in a clear bottle or glass.
Immediately after taking, the sample is clear. As the
water sample stands, it gradually clouds and turns
slightly yellow or brown as air oxidizes the iron. This
usually occurs in 15 to 30 minutes.
When using the system to reduce Ferrous (clear
water) iron, add 5 grains to the hardness setting for
every 1 ppm of Ferrous (clear water) iron. See "Set
Water Hardness Number" section.
Ferric (red water), and bacterial and organically bound
irons are insoluble. This water treatment system will
not remove ferric or bacterial iron. This iron is visible
immediately when drawn from a faucet because it has
oxidized before reaching the home. It appears as
small cloudy yellow, orange, or reddish suspended
particles. After the water stands for a period of time,
the particles settle to the bottom of the container.
Generally these irons are removed from water by filtration. Chlorination is also recommended for bacterial
iron.
Colloidal and inorganically bound iron is of ferric or ferrous form that will not filter or exchange out of water.
This water treatment system will not remove colloidal
iron. In some instances, treatment may improve colloidal iron water. Colloidal iron water usually has a
yellow appearance when drawn. After standing for
several hours, the color persists and the iron does not
settle, but remains suspended in the water.
SEDIMENT
Sediment is fine, foreign material particles suspended
in water. This water treatment system will not remove
sediment. This material is most often clay or silt.
Extreme amounts of sediment may give the water a
cloudy appearance. A sediment filter installed up stream of the system normally corrects this situation.
* Water may contain one or more of the four types of
iron and any combination of these. Total iron is the
sum of the contents.
** Capacity to reduce clear water iron is substantiated
by WQA test data.
5
Installation Requirements
LOCATION REQUIREMENTS
Consider all of the following when selecting an installation location for the water treatment system.
Do not locate the water treatment system where
=
freezing temperatures occur. Temperature of the
water supply to the softener must be 40-100°F
(5-38°C). Do not install on hot water. Freezing
temperatures or hot water damage voids the warranty.
= To treat all water in the home, install the water treat-
ment system close to the water supply inlet, and
upstream of all other plumbing connections, except
outside water pipes. Outside faucets should remain
on hard water to avoid wasting treated water and salt.
= A nearby drain is needed to carry away regenera-
tion discharge (drain) water. Use a floor drain,
laundry tub, sump, standpipe, or other options
(check your local codes). See "Air Gap Require ments" and "Valve Drain Requirements" sections.
= The water treatment system works on 24V DC elec-
trical power, supplied by a direct plug-in power supply
(included). Provide nearby a 120V, 60Hz electrical
outlet in accordance with national and local codes.
= Always install the water treatment system between
the water inlet and water heater. Any other installed
water conditioning equipment should be installed
between the water inlet and water treatment system
(See Figure 4 below).
= Avoid installing in direct sunlight. Excessive sun
heat may cause distortion or other damage to nonmetallic parts.
PLUMBING CODES
All plumbing must be completed in accordance with
national, state and local plumbing codes.
AIR GAP REQUIREMENTS
A drain is needed for regeneration water (See Figure
3). A floor drain, close to the water treatment system,
is preferred. A laundry tub, standpipe, etc. are other
drain options. Secure valve drain hose in place.
Leave an air gap of 4 cm between the end of the hose
and the drain. This gap is needed to prevent backflow
of sewer water into the water treatment system. Do
not put the end of the drain hose into the drain.
4 cm
air gap
FLOOR DRAIN
Drain
Hose
4 cm
air gap
Drain
Hose
4 cm
air gap
LAUNDRY TUBSTANDPIPE
Drain
Hose
FIG. 3
THE PROPER ORDER TO INSTALL WATER TREATMENT EQUIPMENT
Untreated Water to
Cold Water
to House
Hot Water
to House
Outside Faucets
Water
Heater
Whole Home
Treatment
Water
System
Optional
Sediment
Filter
City Water Supply
Pressure
Tank
Well Water Supply
OR
Well
Pump
FIG. 4
6
Installation Requirements
VALVE DRAIN REQUIREMENTS
Using the flexible drain hose (included), measure and
cut to the length needed. Flexible drain hose is not
allowed in all localities (check your plumbing codes). If
local codes do not allow use of a flexible drain hose, a
rigid valve drain run must be used. Purchase a compression fitting (1/4 NPT x 1.25 cm minimum tube) and
1.25 cm tubing from your local hardware store. Plumb
a rigid drain as needed (See Figure 6).
NOTE: Avoid drain hose runs longer than 9 meters.
Avoid elevating the hose more than 2.5 meters
above the floor. Make the valve drain line as
short and direct as possible.
1/4” NPT
Thread
Clip
Cut barbs from drain fit-
ting (pull clip to remove
1/4 NPT
Threads
Barbs
fitting from valve)
Barbs for 9.5 mm
I.D. Tubing
Hose Clamp
Drain Hose
FIG. 5
Compression Fitting.
1/4 NPT x 1.25 cm O.D.
Tube (not included)
1.25 cm Outside
Dia. Copper Tube
(not included)
FIG. 6
INLET / OUTLET PLUMBING OPTIONS
Always install either a single bypass valve (provided),
as shown in Figure 7, or, if desired, parts for a 3 valve
bypass system (not included) can be purchased and
assembled, as shown in Figure 8. Bypass valves
allow you to turn off water to the system for maintenance if needed, but still have water in house pipes.
Pipe fittings must be 1.9 cm minimum.
Use:
= Copper pipe
= Threaded pipe
= PEX (Crosslinked Polyethylene) pipe
= CPVC plastic pipe
= Other pipe approved for use with potable water
IMPORTANT: Do not solder with plumbing attached to
installation adaptors and single bypass
valve. Soldering heat will damage the
adaptors and valve.
Outlet
Valve
SINGLE BYPASS VALVE
Pull out for “Service”
(Treated water)
Push in for
“Bypass”
3 VALVE BYPASS
Bypass
Valve
From Water
Treatment
System
To Water
Treatment
System
FIG. 7
Inlet
Valve
FIG. 8
7
o Outside
T
Plug-in
Power
Supply
Faucets
Controller
ard Water
H
Water Softener
Valve
To
Installation Instructions
TYPICAL INSTALLATION
pe
Pi
r
te
a
W
n
i
a
M
onditioned
C
Water
Clips
Outlet
Inlet
Pipe
1” NPT Sweat
Adaptor (not
ncluded)
i
” NPT
1
Threaded
Adaptor
O-ring
Valve Drain
Elbow
Valve Drain
Hose*
*Do not connect
the water softener
valve drain hose
to the salt storage
tank overflow
hose.
Floor Drain
Overflow
Drain Elbow
Salt Storage
Tank Overflow
Hose*
TURN OFF WATER SUPPLY
1. Close the main water supply valve, located near the
well pump or water meter.
2. Shut off the electric or fuel supply to the water
heater.
3. Open all faucets to drain all water from house pipes.
NOTE: Be sure not to drain water from the water
heater, as damage to the water heater elements could result.
ASSEMBLY
1. EcoPure models are factory assembled. During
installation, unsnap and remove the top cover,
together with the salt lid, to expose the water treatment system valve assembly. Set them aside to
prevent damage. Check the brinewell to be sure it
is secured and vertical (See Figure 13).
2. Lift the brine valve out of the brinewell. Make sure
the float stem is parallel to the stand tube so the
seals will seat properly during operation. Place the
brine valve back into the bottom of the brinewell and
reinstall the brinewell cover.
3. Install the brine tank overflow grommet and elbow
into the 2 cm diameter hole in the back of the salt
Lubricated
O-ring
Secure Valve Drain Hose
in place over Floor Drain
4 cm
air gap
NOTE: See “Air Gap Requirements” section.
storage tank wall.
MOVE THE SYSTEM INTO PLACE
1. Move the water treatment system into the desired
location. Set it on a solid, level surface.
IMPORTANT: Do not place shims directly under the
salt storage tank to level the system.
The weight of the tank, when full of
water and salt, may cause the tank to
fracture at the shim.
2. Visually check and remove any debris from the
water treatment system valve inlet and outlet ports.
3. Make sure the turbine assembly spins freely in the
"out" port of the valve (See Figure 10).
4. If not already done, put a light coating of silicone
grease on the single bypass valve o-rings.
5. Push the single bypass valve into the system valve
as far as it will go. Snap the two large holding clips
into place, from the top down as shown in Figures
11 & 12.
IMPORTANT: Be sure the clips snap firmly into place
so the single bypass valve will not pull
out.
Single
Bypass Valve
FIG. 9
8
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