Warrantor: Ecodyne Water Systems, 1890 Woodlane Drive, Woodbury, MN 55125
Warrantor guarantees, to the original owner, that:
One Year Full Warranty:
● For a period of one (1) year from the date of purchase, all parts will be free from defects in materials and workmanship
and will perform their normal functions.
● For a period of one (1) year from the date of purchase, labor to repair or replace any part deemed to be defective in
materials or workmanship, will be provided at no additional cost.
Limited Warranties:
● For a period of ten (10) years from the date of purchase, the salt storage tank and fiberglass mineral tank will not rust,
corrode, leak, burst, or in any other manner, fail to perform its proper functions.
● For a period of three (3) years from the date of purchase, the electronic control board will be free of defects in materials and workmanship and will perform its normal functions.
If, during such respective period, a part proves to be defective, Warrantor will ship a replacement part, directly to your
home, without charge. After the first year, labor necessary to maintain this product is not covered by the product warranty.
If you have questions regarding a warranted product, need assistance with installation or troubleshooting, wish to order a
part or report a warranty issue, we are just a phone call away. SIMPLY DIAL 1-800-693-1138, Monday - Friday, 7 AM - 6
PM CST, for assistance.
This water softener is manufactured by
Ecodyne Water Systems LLC, 1890 Woodlane Drive, Woodbury, MN 55125
The above warranties are effective provided the water softener is operated at water pressures not exceeding 100 psi
(7.0 kg/cm
to abuse, misuse, alteration, neglect, freezing, accident or negligence; and provided further that the water softener is not
damaged as the result of any unusual force of nature such as, but not limited to, flood, hurricane, tornado or earthquake.
Warrantor is excused if failure to perform its warranty obligations is the result of strikes, government regulation, materials
shortages, or other circumstances beyond its control.
*THERE ARE NO WARRANTIES ON THE WATER SOFTENER BEYOND THOSE SPECIFICALLY DESCRIBED ABOVE.
ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR
A PARTICULAR PURPOSE, ARE DISCLAIMED TO THE EXTENT THEY MIGHT EXTEND BEYOND THE ABOVE PERIODS. THE SOLE OBLIGATION OF WARRANTOR UNDER THESE WARRANTIES IS TO REPLACE OR REPAIR THE
COMPONENT OR PART WHICH PROVES TO BE DEFECTIVE WITHIN THE SPECIFIED TIME PERIOD, AND WARRANTOR IS NOT LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. NO WARRANTOR DEALER, AGENT,
REPRESENTATIVE, OR OTHER PERSON IS AUTHORIZED TO EXTEND OR EXPAND THE WARRANTIES EXPRESSLY DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty lasts or exclusions or limitations of incidental or consequential damage, so the limitations and exclusions in this warranty may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state. This warranty applies to consumer-owned
installations only.
2
), and at water temperatures not exceeding 120°F (49°C); provided further that the water softener is not subject
General Provisions
2
Specifications & Performance Claims
These models are efficiency rated. The efficiency rating is valid only at the minimum salt dose. These softeners
have a demand initiated regeneration (D.I.R.) feature that complies with specific performance specifications intended
to minimize the amount of regenerant brine and water used in their operation.
These softeners have a rated softener efficiency of not less than 3,350 grains of total hardness exchange per pound
of salt (based on sodium chloride) and shall not deliver more salt than their listed rating or be operated at a sustained maximum service flow rate greater than their listed rating. These softeners have been proven to deliver soft
water for at least ten continuous minutes at the rated service flow rate. The rated salt efficiency is measured by laboratory tests described in NSF/ANSI Standard 44. These tests represent the maximum possible efficiency that the
system can achieve. Operational efficiency is the actual efficiency after the system has been installed. It is typically
less than the rated efficiency, due to individual application factors including water hardness, water usage, and other
contaminants that reduce a softener's capacity.
Model EP100Model EP200
Model Codeo30o40
13,200 @ 2.9 lbs.
Rated Softening Capacity (Grains @ Salt Dose)
Rated Efficiency (Grains/Pound of Salt @ Minimum Salt Dose)4,567 @ 2.9 lbs.4,987 @ 3.2 lbs.
Water Used During Regeneration @ Minimum Salt Dose
Total Water Used Per Regeneration @ Maximum Salt Dose33.6 gallons42.1 gallons
Rated Service Flow Rate7.0 gpm8.5 gpm
Amount of High Capacity Ion Exchange Resin.82 cu. ft.1.06 cu. ft.
Pressure Drop at Rated Service Flow11.9 psig10.0 psig
Water Supply Max. Hardness95 gpg110 gpg
Water Supply Max. Clear Water Iron7 ppm*10 ppm*
Water Pressure Limits (min. / max.)
Water Temperature Limits (min. / max.)40 - 120 °F (5 - 49 °C)
When you call, please be prepared to provide the model and serial number,
found on the rating decal, located on the rim below the salt lid hinges.
3
8.6 cm
OUT
IN - OUT
94.0 cm
Dimensions
52.4 cm
IN
43.8 cm
TOP VIEW
108.6 cm
SIDE VIEW
FRONT VIEW
FIG. 1
Safety Guides
= The water softener requires a minimum water flow of 3 gallons (11.4 L) per minute at the inlet. Maximum allow-
able inlet water pressure is 100 psi (7.0 kg/cm
pressure reducing valve in the water supply pipe to the system (Adding a pressure reducing valve may reduce
the flow). If your home is equipped with a back flow preventer, an expansion tank must be installed in accordance
with local codes and laws.
= The water softener works on 28V DC electrical power, supplied by a direct plug-in power supply (included). Be
sure to use the included power supply and plug it into a nominal 120V, 60 Hz household outlet that is in a dry
location only, grounded and properly protected by an overcurrent device such as a circuit breaker or fuse.
= Do not use this system to treat water that is microbiologically unsafe or of unknown quality without adequate dis-
infection upstream or downstream of the system.
European Directive 2002/96/EC requires all electrical and electronic equipment to be disposed of according to Waste Electrical and Electronic Equipment (WEEE) requirements. This directive or similar laws are
in place nationally and can vary from region to region. Please refer to your state and local laws for proper disposal of this equipment.
2
). If your house water pressure is over the maximum, install a
Do not return the water softener to store.
If you have any questions, or there are missing parts or damage, please call Toll Free 1-800-693-1138,
Monday - Friday, 7 AM - 6 PM CST, or visit www.ecopurewaterproducts.com
When you call, please be prepared to provide the model and serial number, found on the rating decal,
located on the rim below the salt lid hinges.
4
Inspect Shipment
The parts required to assemble and install the water
softener are included with the unit. Thoroughly check
the water softener for possible shipping damage and
parts loss. Also inspect and note any damage to the
shipping carton.
Packing List
Bypass Valve
Hose Clamps
Drain Hose
Adaptor Elbow
Remove and discard (or recycle) all packing materials.
To avoid loss of small parts, we suggest you keep the
small parts in the parts bag until you are ready to use
them.
Installation
Adaptors
(including 1 spare)
Grommet
Clips
FIG. 2
Water Conditioning Information
IRON
Iron in water can cause stains on clothing and plumbing fixtures. It can negatively affect the taste of food,
drinking water, and other beverages. Iron in water is
measured in parts per million (ppm). The total* ppm of
iron, and type or types*, is determined by chemical
analysis. Four different types of iron in water are:
= Ferrous (clear water) iron
= Ferric (red water) iron
= Bacterial and organically bound iron
= Colloidal and inorganically bound iron (ferrous or
ferric)
Ferrous (clear water) iron is soluble and dissolves in
water. This water softener will reduce moderate
amounts of this type of iron (see specifications).**
Ferrous (clear water) iron is usually detected by taking
a sample of water in a clear bottle or glass.
Immediately after taking, the sample is clear. As the
water sample stands, it gradually clouds and turns
slightly yellow or brown as air oxidizes the iron. This
usually occurs in 15 to 30 minutes.
When using the softener to reduce Ferrous (clear
water) iron, add 5 grains to the hardness setting for
every 1 ppm of Ferrous (clear water) iron. See "Set
Water Hardness Number" section.
Ferric (red water), and bacterial and organically bound
irons are insoluble. This water softener will not
remove ferric or bacterial iron. This iron is visible
immediately when drawn from a faucet because it has
oxidized before reaching the home. It appears as
small cloudy yellow, orange, or reddish suspended
particles. After the water stands for a period of time,
the particles settle to the bottom of the container.
Generally these irons are removed from water by filtration. Chlorination is also recommended for bacterial
iron.
Colloidal and inorganically bound iron is of ferric or ferrous form that will not filter or exchange out of water.
This water softener will not remove colloidal iron. In
some instances, treatment may improve colloidal iron
water. Colloidal iron water usually has a yellow
appearance when drawn. After standing for several
hours, the color persists and the iron does not settle,
but remains suspended in the water.
SEDIMENT
Sediment is fine, foreign material particles suspended
in water. This water softener will not remove sediment. This material is most often clay or silt. Extreme
amounts of sediment may give the water a cloudy
appearance. A sediment filter installed upstream of the
water softener normally corrects this situation.
* Water may contain one or more of the four types of
iron and any combination of these. Total iron is the
sum of the contents.
** Capacity to reduce clear water iron is substantiated
by WQA test data.
5
Installation Requirements
LOCATION REQUIREMENTS
Consider all of the following when selecting an installation location for the water softener.
= Do not locate the water softener where freezing
temperatures occur. Do not attempt to treat water
over 49ºC. Freezing temperatures or hot water
damage voids the warranty.
= To condition all water in the home, install the water
softener close to the water supply inlet, and
upstream of all other plumbing connections, except
outside water pipes. Outside faucets should remain
on hard water to avoid wasting conditioned water
and salt.
= A nearby drain is needed to carry away regenera-
tion discharge (drain) water. Use a floor drain,
laundry tub, sump, standpipe, or other options
(check your local codes). See "Air Gap
Requirements" and "Valve Drain Requirements"
sections.
= The water softener works on 28V DC electrical
power, supplied by a direct plug-in power supply
(included). Provide nearby a 120V, 60 Hz electrical
outlet in accordance with national and local codes.
= Always install the water softener between the water
inlet and water heater. Any other installed water
conditioning equipment should be installed between
the water inlet and water softener (See Figure 4
below).
= Avoid installing in direct sunlight. Excessive sun
heat may cause distortion or other damage to nonmetallic parts.
PLUMBING CODES
All plumbing must be completed in accordance with
national, state and local plumbing codes.
AIR GAP REQUIREMENTS
A drain is needed for regeneration water (See Figure
3). A floor drain, close to the water softener, is
preferred. A laundry tub, standpipe, etc. are other
drain options. Secure valve drain hose in place.
Leave an air gap of 4 cm between the end of the hose
and the drain. This gap is needed to prevent backflow
of sewer water into the water softener. Do not put the
end of the drain hose into the drain.
4 cm
air gap
FLOOR DRAIN
Drain
Hose
4 cm
air gap
Drain
Hose
4 cm
air gap
LAUNDRY TUBSTANDPIPE
Drain
Hose
FIG. 3
THE PROPER ORDER TO INSTALL WATER TREATMENT EQUIPMENT
Untreated Water to
Cold Water
to House
Hot Water
to House
Outside Faucets
Water
Heater
Softener
Water
Optional
Sediment
Filter
City Water Supply
Pressure
Tank
Well Water Supply
OR
Well
Pump
FIG. 4
6
Installation Requirements
VALVE DRAIN REQUIREMENTS
Using the flexible drain hose (included), measure and
cut to the length needed. Flexible drain hose is not
allowed in all localities (check your plumbing codes). If
local codes do not allow use of a flexible drain hose, a
rigid valve drain run must be used. Purchase a compression fitting (1/4 NPT x 1.25 cm minimum tube) and
1.25 cm tubing from your local hardware store. Plumb
a rigid drain as needed (See Figure 6).
NOTE: Avoid drain hose runs longer than 9 meters.
Avoid elevating the hose more than 2.5 meters
above the floor. Make the valve drain line as
short and direct as possible.
1/4” NPT
Thread
Clip
Cut barbs from drain fit-
ting (pull clip to remove
1/4 NPT
Threads
Barbs
fitting from valve)
Barbs for 9.5 mm
I.D. Tubing
Hose Clamp
Drain Hose
FIG. 5
Compression Fitting.
1/4 NPT x 1.25 cm O.D.
Tube (not included)
1.25 cm Outside
Dia. Copper Tube
(not included)
FIG. 6
INLET / OUTLET PLUMBING OPTIONS
Always install either a single bypass valve (provided),
as shown in Figure 7, or, if desired, parts for a 3 valve
bypass system (not included) can be purchased and
assembled, as shown in Figure 8. Bypass valves
allow you to turn off water to the softener for maintenance if needed, but still have water in house pipes.
Pipe fittings must be 1.9 cm minimum.
Use:
= Copper pipe
= Threaded pipe
= PEX (Crosslinked Polyethylene) pipe
= CPVC plastic pipe
= Other pipe approved for use with potable water
IMPORTANT: Do not solder with plumbing attached to
installation adaptors and single bypass
valve. Soldering heat will damage the
adaptors and valve.
Outlet
Valve
SINGLE BYPASS VALVE
Pull out for “Service”
(Soft water)
Push in for
“Bypass”
3 VALVE BYPASS
Bypass
Valve
From Water
Softener
To Water
Softener
FIG. 7
Inlet
Valve
FIG. 8
7
Installation Instructions
TYPICAL INSTALLATION
To Outside
Faucets
Water Softener
To
Controller
Plug-in
Power
Supply
Valve Drain
Elbow
Valve Drain
Hose*
*Do not connect
the water softener
valve drain hose
to the salt storage
tank overflow
hose.
Hard Water
Valve
Main Water Pipe
Floor Drain
Conditioned
Water
Overflow
Drain Elbow
Salt Storage
Tank Overflow
Hose*
Secure Valve Drain Hose
in place over Floor Drain
4 cm
air gap
Inlet
Lubricated
Pipe
Clips
Outlet
O-ring
NOTE: See “Air Gap Requirements” section.
1” NPT Sweat
Adaptor (not
included)
1” NPT
Threaded
Adaptor
O-ring
Single
Bypass Valve
FIG. 9
TURN OFF WATER SUPPLY
1. Close the main water supply valve, located near the
well pump or water meter.
2. Shut off the electric or fuel supply to the water
heater.
3. Open all faucets to drain all water from house pipes.
NOTE: Be sure not to drain water from the water
heater, as damage to the water heater elements could result.
ASSEMBLY
1. EcoPure models are factory assembled. During
installation, unsnap and remove the top cover,
together with the salt lid, to expose the softener
valve assembly. Set them aside to prevent damage.
Check the brinewell to be sure it is secured and vertical (See Figure 11).
2. Lift the brine valve out of the brinewell. Make sure
the float stem is parallel to the stand tube so the
seals will seat properly during operation. Place the
brine valve back into the bottom of the brinewell and
reinstall the brinewell cover.
3. Install the brine tank overflow grommet and elbow
into the 2 cm diameter hole in the back of the salt
storage tank wall.
MOVE THE UNIT INTO PLACE
1. Move the water softener into the desired location.
Set it on a solid, level surface.
IMPORTANT: Do not place shims directly under the
salt storage tank to level the softener.
The weight of the tank, when full of
water and salt, may cause the tank to
fracture at the shim.
continued on next page
8
Installation Instructions
continued from previous page
2. Visually check and remove any debris from the
water softener valve inlet and outlet ports.
3. Make sure the turbine assembly spins freely in the
"out" port of the valve (See Figure 10).
4. If not already done, put a light coating of silicone
grease on the single bypass valve o-rings.
5. Push the single bypass valve into the softener valve
as far as it will go. Snap the two large holding clips
into place, from the top down as shown in Figures
12 & 13.
IMPORTANT: Be sure the clips snap firmly into place
so the single bypass valve will not pull
out.
COMPLETE INLET AND OUTLET PLUMBING
Measure, cut, and loosely assemble pipe and fittings
from the main water pipe to the inlet and outlet ports of
the water softener valve. Be sure to keep fittings fully
together, and pipes squared and straight.
Be sure hard water supply pipe goes to the water softener valve inlet side.
NOTE: Inlet and outlet are marked on the water sof-
tener valve. Trace the water flow direction to
be sure hard water is to inlet.
IMPORTANT: Be sure to fit, align and support all
plumbing to prevent putting stress on
the water softener valve inlet and outlet.
Undue stress from misaligned or unsupported plumbing may cause damage to
the valve.
Complete the inlet and outlet plumbing for the type of
pipes you will be using.
Salt Lid
Brinewell
Cover
Brinewell
Stand
Tube
Brine
Valve
Top Cover
Clip
Channel
Nozzle & Venturi
Assembly
Brine Tank
Overflow
Grommet
Brine Tank
Overflow
Elbow
2 cm Hole
Brine
Tubing
Salt
Storage
Tank
Float
Stem
FIG. 11
Single Bypass Valve
Turbine
Turbine Support Assembly
Valve Outlet
FIG. 10
Correct Assembly
Clip
Outside diameter
of water softener
valve inlet & outlet
NOTE: Be sure all 3 tabs of the clip go through the matching
holes on the water softener valve inlet or outlet, and
fully into the channel on the single bypass valve.
Make sure that the tabs are fully seated.
9
Outside diameter
of clip channel on
single bypass valve
FIG. 12
FIG. 13
Installation Instructions
COLD WATER PIPE GROUNDING
CAUTION: The house cold water pipe (metal only)
is often used as a ground for the house
electrical system, The 3-valve bypass
type of installation, shown in Figure 8,
will maintain ground continuity. If you
use a plastic bypass valve at the unit,
continuity is broken. To restore the
ground, do the following:
1. Install a #4 copper wire across the removed section
of main water pipe, securely clamping it at both
ends (See Figure 14) - parts not included.
NOTE: Check local plumbing and electrical codes
for proper installation of the ground wire.
The installation must conform to them. In
Massachusetts, plumbing codes of
Massachusetts shall be conformed to.
Consult with your licensed plumber.
Ground
Wire
Clamp (2)
FIG. 14
INSTALL VALVE DRAIN HOSE
NOTE: See valve drain options on pages 6 & 7.
1. Measure, cut to needed length and connect the 9.5
mm drain line (provided) to the water softener valve
drain fitting. Use a hose clamp to hold the hose in
place.
IMPORTANT: If codes require a rigid drain line see
“Valve Drain requirements" section.
2. Run the drain hose (or a rigid line) to the floor drain.
Secure drain hose. This will prevent “whipping'' during regenerations. Be sure to provide a 4 cm min-
imum air gap to prevent possible sewer water
backup. See “Air Gap Requirements" section.
NOTE: In addition to a floor drain, you can use a laun-
dry tub or standpipe as a good drain point for
this hose.. Avoid long drain hose runs, or elevating the hose more than 2.5 meters above
the floor.
INSTALL SALT STORAGE TANK OVERFLOW
HOSE
1. Measure, cut to needed length and connect the 9.5
mm drain line (provided) to the salt storage tank
overflow elbow and secure in place with a hose
clamp.
2 Route the hose to the floor drain, or other suitable
drain point no higher than the drain fitting on the salt
storage tank (This is a gravity drain). If the tank
overfills with water, the excess water flows to the
drain point. Cut the drain line to the desired length
and route it neatly out of the way.
IMPORTANT: For proper operation of the water soften-
er, do not connect the water softener
valve drain tubing to the salt storage
tank overflow hose.
TEST FOR LEAKS
To prevent air pressure in the water softener and
plumbing system, complete the following steps in order:
1. Fully open two or more softened cold water faucets
close to the water softener, located downstream from
the water softener.
2. Place the bypass valve (single or 3 valve) into the
"bypass" position. See Figures 7 & 8 on Page 7.
3. Slowly open the main water supply valve. Run
water until there is a steady flow from the opened
faucets, with no air bubbles.
4. Place bypass valve(s) in "service" or soft water position as follows:
= Single bypass valve: Slowly move the valve stem
toward "service," pausing several times to allow
the water softener to fill with water.
= 3 valve bypass: Fully close the bypass valve and
open the outlet valve. Slowly open the inlet valve,
pausing several times to allow the water softener
to fill with water.
5. After about three minutes, open a hot water faucet
until there is a steady flow and there are no air bubbles, then close this faucet.
6. Close all cold water faucets and check for leaks at
the plumbing connections that you made.
7. Check for leaks around clips at softener’s inlet and
outlet. If a leak occurs at a clip, depressurize the
plumbing (turn off the water supply and open
faucets) before removing clip. When removing clips
at the softener’s inlet or outlet, push the single
bypass valve body toward the softener (See Figure
15). Improper removal may damage clips. Do not
reinstall damaged clips.
10
If removing
clips...
Installation Instructions
2. Complete the programming steps on:
Pages 12 & 13 for Model EP100, or
Pages 15 & 16 for Model EP200.
SANITIZE THE WATER SOFTENER /
SANITIZE AFTER SERVICE
...depressurize the
plumbing, then push
Bypass Valve body
toward softener
FIG. 15
ADD WATER AND SALT TO THE SALT
STOR AGE TANK
1. Using a container, add about three gallons of clean
water into the salt storage tank.
2. Add salt to the storage tank. Use nugget, pellet or
coarse solar salts with less than 1% impurities.
PLUG IN THE POWER SUPPLY
During installation, the water softener wiring may be
moved or jostled from place. Check to be sure all
leadwire connectors are secure on the back of the
electronic board and be sure all wiring is away from
the valve gear and motor area, which rotates during
regenerations.
1. Plug the water softener’s power supply into an electrical outlet that is not controlled by a switch and is
approved by local codes.
Care is taken at the factory to keep your unit clean and
sanitary. Materials used to make the unit will not infect
or contaminate your water supply, and will not cause
bacteria to form or grow. However, during shipping,
storage, installation and operation, bacteria could get
into the unit. For this reason, sanitizing as follows is
suggested* when installing.
1. Slide open the salt lid, remove the brinewell cover
and pour about 90 ml (6 tablespoons) of household
bleach into the softener brinewell. Replace the
brinewell cover.
2 Make sure the bypass valve(s) is in the “service”
(open) position.
3 Start a recharge: Press the RECHARGE button and
hold for 3 seconds, until “Recharge Now” begins to
flash in the display. This recharge draws the sanitizing bleach into and through the water softener. Any
air remaining in the unit is purged to the drain.
4. After the recharge has completed, fully open a cold
water faucet, downstream from the softener, and
allow 190 liters of water to pass through the system.
This should take at least 20 minutes. Close the
faucet.
*
Recommended by the Water Quality Association. On some
water supplies, the unit may need periodic disinfecting.
NOTE: The water heater is filled with hard water and,
as hot water is used, it will refill with conditioned water. In a few days, the hot water will
be fully conditioned. To have fully conditioned
hot water immediately, wait until the initial
recharge is over. Then, drain the water heater
(following instructions for water heater) until
water runs cold.
When you call, please be prepared to provide the model and serial number,
found on the rating decal, located on the rim below the salt lid hinges.
RESTART THE WATER HEATER
1. Turn on the electricity or fuel supply to the water
heater and relight the pilot, if applicable.
NOTE: The water heater is filled with hard water and,
as hot water is used, it refills with conditioned
water. In a few days, the hot water will be fully
conditioned. To have fully conditioned hot
water immediately, wait until the initial recharge
(previous step) is over. Then, drain the water
heater (following instructions for water heater)
until water runs cold.
11
Programming the Water Softener
(Model EP100)
Display
RECHARGE button
When the power supply is plugged into the electrical
outlet, a model code and a test number (example:
J2.0), begin to flash in the faceplate display. Then,
“12:00 PM” and the words “PRESENT TIME" begin to
flash.
NOTE: If “- - - -” shows in the display, press the
or qDOWN button until the model code
(“o30” for Model EP100) shows in the display.
Then, press the SELECT button to set, and
change to the flashing “PRESENT TIME" display.
p
UP
SET TIME OF DAY
If the words “PRESENT TIME" do not show in the display, press the SELECT button until they do.
1. Press the
present time. Up moves the display ahead; down
sets the time back. Be sure AM or PM is correct.
p
UP or qDOWN buttons to set the
UP button
DOWN button
SELECT button
FIG. 17
SET WATER HARDNESS NUMBER
1. Press the SELECT button once again to display a
flashing “25” and the word “HARDNESS”.
FIG. 18
2. Press the
water’s hardness number.
NOTE: If your water supply contains iron, compen-
2 ppm iron x 5 = 10 +10
p
UP or qDOWN buttons to set your
sate for it by adding to the water hardness
number. For example, assume your water is
20 gpg hard and contains 2 ppm iron. Add 5
to the hardness number for each 1 ppm of
iron. In this example, you would use 30 for
your hardness number.
20 gpg hardness
(times)30 HARDNESS NUMBER
NOTE: Press buttons and quickly release to slowly
advance the display. Hold the buttons down
for fast advance.
FIG. 16
NOTE: If you use potassium chloride (KCl) salt
instead of sodium chloride (NaCl) salt in this
softener, increase the hardness setting by
25%. For example, if you will be using KCl
and your water supply’s hardness is 20 gpg,
set the softener to 25 gpg.
12
Programming the Water Softener
(Model EP100)
SET RECHARGE (REGENERATION) TIME
Your demand water softener will automatically regenerate when it needs to, based on water usage. The
time of day that the automatic recharge cycle begins
may be changed as follows:
1. Press the SELECT button once again to display a
flashing “2:00AM” and the words “RECHARGE
TIME”. This is a good time for the recharge to start
in most households, because water is not in use.
FIG. 19
2. If you want to change the recharge start time,
press the
desired time shows. Be sure AM or PM is correct.
3. Press the SELECT button once more to complete
the initial programming. The current time of day
will show in the display.
p
UP or qDOWN buttons until the
SET SALT EFFICIENCY
When this feature is ON, the water softener will operate at salt efficiencies of 4000 grains of hardness per
pound of salt or higher (May recharge more often
using smaller salt dosage but more regeneration
water). The softener is shipped with this feature set
OFF.
1. Press and hold the SELECT button until one of the
screens in Figure 20 is displayed. Once in this display, press the SELECT button once and one of
the two displays in Figure 21 is shown.
FIG. 20
p
2. Press the
OFF. When set to ON, the efficiency icon will be
displayed in the upper right hand corner of the normal run display.
UP or qDOWN buttons to set ON or
Efficiency Icon
3. Press the SELECT button three times, to return to
the normal run display (See Figure 22).
When you call, please be prepared to provide the model and serial number,
found on the rating decal, located on the rim below the salt lid hinges.
13
FIG. 21
FIG. 22
Customizing Features / Options
(Model EP100)
RECHARGE NOW
At times of greater than normal water use, such as
when you have guests, you could run out of conditioned water before the next scheduled recharge. If
this happens, you may want to initiate an immediate
regeneration, as follows:
1. Press and hold the RECHARGE button until the
words “RECHARGE NOW" flash in the display.
FIG. 23
RECHARGE NOW initiated
The softener enters the fill cycle of regeneration right
away. “RECHARGE NOW” will flash during the
regeneration. When completed (in about 2 hours),
full water conditioning capacity is restored.
NOTE: Avoid using hot water while the softener is
regenerating, because the water heater will
refill with bypass hard water.
RECHARGE TONIGHT
If you do not want to start an immediate recharge, but
would like an extra recharge at the next preset
recharge time, do the following to schedule a
recharge:
1. Press and release (do not hold) the RECHARGE
button.
ADJUSTABLE BACKWASH
If your incoming water supply has higher sediments
or clear water iron, a longer Backwash and/or Fast
Rinse time may help in keeping the unit cleaner.
To change the length of the Backwash:
1. Press and hold the SELECT button until the screen
in Figure 25 is displayed.
FIG. 25
2. Press the SELECT button twice, so that “bA TIME”
appears in the display (See Figure 26).
FIG. 26
3. Press the pUP or qDOWN buttons to set the
length of Backwash in minutes.*
4. When the desired Backwash time appears in the
display, press the SELECT button twice to return to
the normal run (time of day) screen.
ADJUSTABLE FAST RINSE
To change the length of the Fast Rinse:
1. Press and hold the SELECT button until the screen
in Figure 25 is displayed.
2. Press the SELECT button three times, so that “Fr
TIME” appears in the display (See Figure 27).
RECHARGE TONIGHT initiated
The words “RECHARGE TONIGHT" flash in the display, and the softener will recharge at the next preset
recharge time (If you decide to cancel the regeneration before it begins, press and release the
RECHARGE button once more, and “RECHARGE
TONIGHT” will disappear from the display). During
regeneration, the word “RECHARGE NOW" will flash
in the screen. When completed, full water conditioning capacity is restored.
FIG. 24
FIG. 27
3. Press the pUP or qDOWN buttons to set the
length of Fast Rinse in minutes.*
4. When the desired Fast Rinse time appears in the
display, press the SELECT button once to return to
the normal run (time of day) screen.
* Setting backwash and/or fast rinse times too low
may result in salty tasting water after regeneration.
14
Programming the Water Softener
(Model EP200)
Display
RECHARGE button
When the power supply is plugged into the electrical
outlet, a model code and a test number (example:
J2.0), begin to flash in the faceplate display. Then,
“12:00 PM” and the words “PRESENT TIME" begin to
flash.
NOTE: If “- - - -” shows in the display, press the
or qDOWN button until the model code
(“o40” for Model EP200) shows in the display.
Then, press the SELECT button to set, and
change to the flashing “SET TIME" display.
SELECT button
p
UP
SET TIME OF DAY
If the words “SET TIME" do not show in the display,
press the SELECT button until they do.
1. Press the pUP or qDOWN buttons to set the
present time. Up moves the display ahead; down
sets the time back. Be sure AM or PM is correct.
Low Salt LED Indicator
UP button
DOWN button
FIG. 29
SET WATER HARDNESS NUMBER
1. Press the SELECT button once again to display a
flashing “25” and the word “HARDNESS”.
FIG. 30
2. Press the
water’s hardness number.
NOTE: If your water supply contains iron, compen-
2 ppm iron x 5 = 10 +10
p
UP or qDOWN buttons to set your
sate for it by adding to the water hardness
number. For example, assume your water is
20 gpg hard and contains 2 ppm iron. Add 5
to the hardness number for each 1 ppm of
iron. In this example, you would use 30 for
your hardness number.
20 gpg hardness
(times)30 HARDNESS NUMBER
NOTE: Press buttons and quickly release to slowly
advance the display. Hold the buttons down
for fast advance.
When you call, please be prepared to provide the model and serial number,
found on the rating decal, located on the rim below the salt lid hinges.
FIG. 28
NOTE: If you use potassium chloride (KCl) salt
instead of sodium chloride (NaCl) salt in this
softener, increase the hardness setting by
25%. For example, if you will be using KCl
and your water supply’s hardness is 20 gpg,
set the softener to 25 gpg.
continued on next page
15
Programming the Water Softener
LEVEL
SALT
(Model EP200)
SET RECHARGE (REGENERATION) TIME
Your demand water softener will automatically regenerate when it needs to, based on water usage. The
time of day that the automatic recharge cycle begins
may be changed as follows:
1. Press the SELECT button once again to display a
flashing “2:00AM” and the words “SET RECHARGE
TIME”. This is a good time for the recharge to start
in most households, because water is not in use.
FIG. 31
2. If you want to change the recharge start time,
press the
desired time shows. Be sure AM or PM is correct.
p
UP or qDOWN buttons until the
SET SALT LEVEL
The water softener has a low salt indicator light to
remind you to refill the storage tank with salt.
NOTE: You must set salt level each time salt is added
to the water softener.
To set this monitor system:
1. Lift the salt lid and level the salt in the storage tank.
2. The salt level scale, on the brinewell inside the
tank, has numbers from 0 to 8 (See Fig. 32).
Observe the highest number the leveled salt is at,
or closest to.
level 2 or below, the “Low Salt" indicator light will
flash. If you wish to turn this feature off, press the
q
DOWN button past 0, and the word “OFF” flash-
es in the display.
5. Press the SELECT button once more to complete
the initial programming. The current time of day
will show in the display.
SET SALT EFFICIENCY
When this feature is ON, the water softener will operate at salt efficiencies of 4000 grains of hardness per
pound of salt or higher (May recharge more often
using smaller salt dosage but more regeneration
water). The softener is shipped with this feature set
OFF.
1. Press and hold the SELECT button until one of the
screens in Figure 33 is displayed. Once in this display, press the SELECT button once and one of
the two displays in Figure 34 is shown.
FIG. 33
2. Press the pUP or qDOWN buttons to set ON or
OFF. When set to ON, the efficiency icon will be
displayed on the right hand side of the normal run
display.
Efficiency Icon
Brinewell
Salt
Level
3. Press the SELECT button to display the words
“SET SALT LEVEL”.
4. Press the
ber on the screen corresponds to the salt level. At
p
Num bers
UP or qDOWN buttons until the num-
FIG. 34
3. Press the SELECT button three times, to return to
the normal run display (See Figure 35).
Displayed when efficiency
is set to “ON”
FIG. 32
FIG. 35
16
Customizing Features / Options
(Model EP200)
RECHARGE NOW
At times of greater than normal water use, such as
when you have guests, you could run out of conditioned water before the next scheduled recharge. If
this happens, you may want to initiate an immediate
regeneration, as follows:
1. Press and hold the RECHARGE button until the
words “RECHARGE NOW" flash in the display.
FIG. 36
RECHARGE NOW initiated
The softener enters the fill cycle of regeneration right
away. “RECHARGE NOW” will flash during the
regeneration. When completed (in about 2 hours),
full water conditioning capacity is restored.
NOTE: Avoid using hot water while the softener is
regenerating, because the water heater will
refill with bypass hard water.
RECHARGE TONIGHT
If you do not want to start an immediate recharge, but
would like an extra recharge at the next preset
recharge time, do the following to schedule a
recharge:
1. Press and release (do not hold) the RECHARGE
button.
FIG. 37
RECHARGE TONIGHT initiated
ADJUSTABLE BACKWASH
If your incoming water supply has higher sediments
or clear water iron, a longer Backwash and/or Fast
Rinse time may help in keeping the unit cleaner.
To change the length of the Backwash:
1. Press and hold the SELECT button until the screen
in Figure 38 is displayed.
FIG. 38
2. Press the SELECT button twice, so that “SET TIME
bA” appears in the display (See Figure 39).
FIG. 39
3. Press the
length of Backwash in minutes.*
4. When the desired Backwash time appears in the
display, press the SELECT button twice to return to
the normal run (time of day) screen.
p
UP or qDOWN buttons to set the
ADJUSTABLE FAST RINSE
To change the length of the Fast Rinse:
1. Press and hold the SELECT button until the screen
in Figure 38 is displayed.
2. Press the SELECT button three times, so that
“SET TIME Fr” appears in the display (See Figure
40).
The words “RECHARGE TONIGHT" flash in the display, and the softener will recharge at the next preset
recharge time (If you decide to cancel the regeneration before it begins, press and release the
RECHARGE button once more, and “RECHARGE
TONIGHT” will disappear from the display). During
regeneration, the word “RECHARGE NOW" will flash
in the screen. When completed, full water conditioning capacity is restored.
3. Press the
length of Fast Rinse in minutes.*
4. When the desired Fast Rinse time appears in the
display, press the SELECT button once to return to
the normal run (time of day) screen.
* Setting backwash and/or fast rinse times too low
may result in salty tasting water after regeneration.
17
p
UP or qDOWN buttons to set the
FIG. 40
Customizing
Routine Maintenance
Features / Options
(All Models)
POWER OUTAGE MEMORY
If electrical power to the water softener is lost, “memory'' built into the timer circuitry will keep all settings
for several hours. While the power is out, the display
is blank and the water softener will not regenerate.
When electrical power is restored, the following will
occur.
You have to reset the present time only if the display
is flashing. The HARDNESS and RECHARGE TIME
never require resetting unless a change is desired.
Even if the clock is incorrect after a long power outage, the softener operates as it should to keep your
water soft. However, regenerations may occur at the
wrong time of day until you reset the clock to the correct time of day.
NOTE: If the water softener was regenerating when
power was lost, it will now finish the cycle.
Push Tool into
Salt Bridge to
Break
3 - 5 cm
Salt
Pencil
Mark
Broom
Handle
Salt
Bridge
Water
Level
FIG. 41
ADDING SALT
Lift the salt lid and check the salt storage level frequently. If the water softener uses all the salt before
you refill it, you will experience hard water. Until you
have established a refilling routine, check the salt
every two or three weeks. Always add if less than 1/4
full. Be sure the brinewell cover is on.
NOTE: In humid areas, it is best to keep the salt stor-
age level lower, and to refill more often to avoid
salt “bridging”.
Recommended Salt: Nugget, pellet or coarse solar
salts with less than 1% impurities.
Salt Not Recommended: Rock salt, high in impurities,
block, granulated, table, ice melting, ice cream making
salts, etc.
BREAKING A SALT BRIDGE
Sometimes, a hard crust or salt “bridge” forms in the
brine tank. It is usually caused by high humidity or the
wrong kind of salt. When the salt “bridges,” an empty
space forms between the water and the salt. Then,
salt will not dissolve in the water to make brine.
Without brine, the resin bed is not recharged and hard
water will result.
If the storage tank is full of salt, it is difficult to tell if
you have a salt bridge. A bridge may be underneath
loose salt. Take a broom handle, or like tool, and hold
it next to the water softener. Measure the distance
from the floor to the rim of the water softener. Then,
gently push the broom handle straight down into the
salt. If a hard object is felt before the pencil mark is
even with the top, it is most likely a salt bridge. Gently
push into the bridge in several places to break it. Do
not use any sharp or pointed objects as you may
puncture the brine tank. Do not try to break the salt
bridge by pounding on the outside of the salt tank.
You may damage the tank.
18
Routine Maintenance
CLEANING THE NOZZLE & VENTURI
A clean nozzle & venturi (See Figure 42) is a necessity
for the water softener to work properly. This small
component creates the suction to move brine from the
brine tank, into the resin tank. If it should become
plugged with sand, silt, dirt, etc., the water softener will
not work, and hard water will result.
Cap
O-ring Seal
Screen Support
Screen
Nozzle & Venturi Disc
Gasket
*Flow Plug (HVDC)
Housing
*Install with lettered
side up, concave
side down.
IMPORTANT: Be sure small hole in the gasket is centered directly over the small hole in the nozzle & venturi housing. Be sure the numbers are facing up.
Ferrule
Nut
*Flow Plug
Cone Screen
FIG. 42
To get access to the nozzle & venturi, remove the
water softener’s top cover. Put the bypass valve(s)
into the bypass position. Be sure the water softener is
in soft water (service) cycle (no water pressure at nozzle & venturi). Then, holding the nozzle & venturi
housing with one hand, un screw the cap. Do not lose
the o-ring seal. Lift out the screen support and screen.
Then, remove the nozzle & venturi disc, gasket and
flow plug(s). Wash the parts in warm, soapy water
and rinse in fresh water. Be sure to clean both the top
and bottom of the nozzle & venturi disc. If needed,
use a small brush to remove iron or dirt. Do not
scratch, misshape, etc., surfaces of the nozzle & venturi.
Gently replace all parts in the correct order. Lubricate
the o-ring seal with silicone grease and locate in place.
Install and tighten the cap by hand, while supporting
the housing. Overtightening may break the cap or
housing. Put the bypass valve(s) into service (soft
water) position.
Recharge the softener to reduce water level in the
tank. This will also assure that the softener is completely recharged and ready to provide softened water
again. Check the water level in the tank by looking
down the brinewell. If the water level does not drop
after a recharge, the problem has not been resolved.
Call 1-800-693-1138, Monday - Friday, 7 am to 6 pm,
CST.
PROTECT THE WATER SOFTENER FROM
FREEZING
If the softener is installed where it could freeze (summer cottage, lake home, etc.), you must drain all water
from it to stop possible freeze damage. To drain the
softener:
1. Close the shut-off valve on the house main water
pipe, near the water meter or pressure tank.
2. Open a faucet in the soft water pipes to vent pressure in the softener.
3. Move the stem in the single bypass valve to bypass.
Close the inlet and outlet valve in a 3 valve bypass
system, and open the bypass valve. If you want
water in the house pipes again, reopen the shut-off
valve on the main water pipe.
4. Unplug the power supply at the wall outlet. Slide
open the salt lid and remove the softener’s top
cover. Take off both drain hoses if they will interfere
with moving the softener into position over the drain.
5. Carefully remove the large holding clips at the softener inlet and outlet. Separate the softener from
the plastic installation adaptors, or from the bypass
valve.
6. Lay a piece of 5 cm thick board near the floor drain
(See Figure 43).
7. Move the softener close to the drain. Slowly and
gently, tip it over until the rim rests on the wood
block with the inlet and outlet over the drain. Do not
allow the softener’s weight to rest on the inlet and
outlet fittings or they may break.
8. Tip the bottom of the softener up a few centimeters
and hold until all water has drained. Leave the softener laying like this until you are ready to use it.
Plug the inlet and outlet with clean rags to keep dirt,
bugs, etc. out.
Floor Drain
Wood Block
FIG. 43
19
Troubleshooting Guide
PROBLEMCAUSECORRECTION
No soft water1. No salt in the storage tank.Refill with salt and then use RECHARGE NOW feature.
No soft water & display is blank
No soft water & salt
level not dropping
No soft water & salt
storage tank full of
water,
water running to
drain while unit is in
the soft water cycle
Water hard sometimes
Iron in water1. Clear water iron in water supply.Test untreated water for hardness and iron, and program
Resin in house hold
plumbing
Salt storage tank
leaking
Motor stalled or
clicking
Error code E1, E3 or
E4 appears
Error code E51. Electronic control malfunction.Replace electronic control board.
1. Power supply unplugged at wall outlet, or
power cable disconnected from back of elec tronic board or power supply malfunction.
2. Fuse blown, circuit breaker popped, or circuit switched off (See “Power Outage
Memory” on Page 18).
3. Electronic control board malfunction.Replace electronic control board (See Page 25).
1. Salt storage tank “bridged”.Refer to “Breaking a Salt Bridge” section to break.
2. Bypass valve(s) in “bypass” position.Move bypass valve(s) to “service” position.
1. Dirty, plugged or damaged nozzle & venturi
assembly
2. Inner valve fault causing leak.Replace seals and rotor.
3. Valve drain hose is plugged.Hose must not have any kinks, sharp bends or any water
4. Valve drain line and Salt Storage Tank
overflow drain connected together by a tee.
5. Low or high system water pressure (low
pressure may disrupt brine draw during
recharge, high pressure may cause inner
valve parts failure).
6. Brine float dirty or broken.Clean or replace Brine Valve Float Assembly.
7. Leak between valve and resin tank.Replace o-rings between resin tank and valve.
1. Incorrect time set.Check and change time setting.
2. Incorrect water hardness set.Refer to “Set Water Hardness” section to set correctly.
3. Incorrect model code programmed.Refer to “Program the Water Softener” section to set cor-
4. Hot water being used when softener is
regenerating.
5. Possible increase in water hardness.Test untreated water for hardness and iron, and program
6. Leaking faucet or toilet valve. Excessive
water usage.
2. Iron in soft water.Clean resin bed with Resin Bed Cleaner. Follow instruc-
3. Bacterial or organic bound iron.Cannot be treated by water softener.
1. Crack in distributor or riser tube.Replace resin tank assembly.
1. Crack in brine tank.Replace salt storage tank assembly.
1. Motor malfunction or internal valve fault
causing high torque on motor.
1. Fault in wiring harness or connections to
position switch.
2. Fault in switch.Replace switch.
3. Fault in valve causing high torque.Replace rotor/seal.
4. Motor inoperative.Replace motor.
Check for loss of power and correct. Reset electronic
controls and then use RECHARGE NOW feature.
Replace fuse, reset circuit breaker, or switch circuit on,
and then use RECHARGE NOW feature.
Take apart, clean and inspect nozzle & venturi (See
“Cleaning the Nozzle & Venturi” section.
flow blockage (See “Valve Drain Requirements” section.
Disconnect tee and run separate drain lines.
If pressure is low, increase well pump output to a minimum 20 psi. If daytime pressure is over 100 psi, add a
pressure reducing valve in the supply pipe to the softener. Contact a licensed plumber.
rectly.
Avoid using hot water while the softener is regenerating,
as the water heater will fill with hard water.
the water softener accordingly (See “Set Water
Hardness”) section to set.
A small leak can waste hundreds of gallons of water in a
few days. Fix all leaks and always fully close faucets.
the water softener accordingly (See “Set Water
Hardness”) section to set.
tions on package.
a. Replace rotor/seal.
b. Replace motor & switch.
Replace wiring harness or connections to position switch.
20
Troubleshooting
AUTOMATIC ELECTRONIC DIAGNOSTICS
This water softener has a self-diagnostic function for
the electrical system (except input power and/or water
meter). The water softener monitors electronic components and circuits for correct operation. If a malfunction occurs, an error code appears in the display.
FIG. 44
While an error code appears in the display, all buttons
are inoperable except the SELECT button. SELECT
remains operational so the service person can perform the Manual Advance Diagnostics, see below, to
further isolate the problem.
Procedure for removing error code from display:
1. Unplug power supply from electrical outlet.
2. Correct problem.
3. Plug power supply back in.
4. Wait 8 minutes. The error code will return if
the problem was not corrected.
MANUAL ADVANCE DIAGNOSTICS
Use the following procedures to advance the water
softener through the regeneration cycles to check
operation.
Remove the top cover to expose the valve and ob serve cam and switch operation during valve rotation.
1. Press and hold SELECT for 3 seconds until “000”
shows in the display, then release.
2. The 3 digits indicate water meter operation as follows:
000 (steady) = Soft water not in use, and no flow
through the meter.
Open a nearby soft water faucet.
000 to 199 (continual) = Repeats for each gallon
of water passing through
the meter.
3. The letter “P” and a dash (or dashes) indicate
POSITION switch operation (See Figure 45). If the
letter appears, the switch is closed. If the dash
shows, the switch is open.
Water
Meter
4. Use the RECHARGE button to manually advance
the valve into each cycle and check correct switch
operation.
NOTE: Be sure water is in contact with the salt, and
not separated by a salt bridge (See "Breaking
A Salt Bridge" section).
5. While in this diagnostic screen, the following information is available and may be beneficial for various reasons. This information is retained by the
computer from the first time electrical power is
applied to the electronic controller.
a. Press the
days this electronic control has had electrical
power applied.
b. Press the qDOWN button to display the number
of regenerations initiated by this electronic control since the code number was entered.
6. Press and hold the SELECT button until the model
code (“o30” for Model EP100 or “o40” for Model
EP200) shows in the display. This code identifies
the softener model. If an incorrect model code is
displayed, the softener will operate on incorrect
configuration data.
Switch
p
UP button to display the number of
FIG. 45
FIG. 46
7. To change the code number, press the
q
DOWN button until the correct code shows.
8. To return to the present time display, press the
SELECT button.
p
UP or
21
Troubleshooting
RESETTING TO FACTORY DEFAULTS
To reset the electronic controller to its factory default
for all settings (time, hardness, etc.):
1. Press the SELECT button and hold it until the display changes twice to show “CODE” and the flashing model code.
2. Press the
to display a flashing “SoS”.
p
UP button (a few times, if necessary)
Model EP200Model EP100
FIG. 47
3. Press the SELECT button, and the electronic con-
troller will restart.
4. Set the present time, hardness, etc., as described
on pages 12 & 13 (for Model EP100) or pages 15
& 16 (for Model EP200).
MANUAL ADVANCE REGENERATION
CHECK
This check verifies proper operation of the valve
motor, brine tank fill, brine draw, regeneration flow
rates, and other controller functions. Always make
the initial checks, and the manual initiated diagnostics.
NOTE: The electronic control display must show a
steady time (not flashing). If an error code
shows, first press the SELECT button to enter
the diagnostic display.
1. Press the RECHARGE button and hold in for 3
seconds. RECHARGE begins to flash as the softener’s valve advances from the service to fill position. Remove the brinewell cover and, using a
flashlight, observe fill water entering the tank.
If water does not enter the tank, look for an
obstructed nozzle, venturi, fill flow plug, brine tubing, or brine valve riser pipe.
2. After observing fill, press the RECHARGE button to
move the softener’s valve into the brine position. A
slow flow of water to the drain will begin. Verify
brine draw from the brine tank by shining a flashlight into the brinewell and observing a noticeable
drop in the liquid level. This may take 15 to 20
minutes.
NOTE: Be sure water is in contact with the salt, and
not separated by a salt bridge (See "Breaking
A Salt Bridge" section).
If the water softener does not draw brine, check for
(most likely to least likely):
= Dirty or plugged nozzle and venturi, see
"Cleaning the Nozzle and Venturi" section.
= Nozzle and venturi not seated on the gasket, or
gasket deformed.
= Valve seals leaking.
= Restriction in valve drain, causing a back-pres-
sure (bends, kinks, elevated too high, etc.). See
"Install Valve Drain Hose" section.
= Obstruction in brine valve or brine tubing.
NOTE: If water system pressure is low, an elevated
drain hose may cause back pressure, stopping brine draw.
3. Press the RECHARGE button to move the softener’s valve into the backwash position. Look for a
fast flow of water from the drain hose. Check that
the drain can adequately handle the flow and volume.
An obstructed flow indicates a plugged top distributor, backwash flow plug, or drain hose.
4. Press the RECHARGE button to move the softener’s valve into the fast rinse position. Again look
for a fast drain flow. Allow the softener to rinse for
a few minutes to flush out any brine that may
remain in the resin tank from the brining cycle test.
5. To return the softener’s valve to the service position, press the RECHARGE button.
Need help troubleshooting? Call Toll Free 1-800-693-1138 Monday- Friday, 7 AM - 6 PM CST
or visit www.ecopurewaterproducts.com
When you call, please be prepared to provide the model and serial number,
found on the rating decal, located on the rim below the salt lid hinges.
22
Notes
23
8
7
6
5
Valve Assembly
See Pages 26 & 27
for parts
Softener Exploded View
13
14
12
15
11
16
27
1
2
4
6
19
3
7
5
17
18
25
20
21
8
10
26
9
22
23
24
24
Softener Parts List
Key
No.
Part No.Description
–7112963
1
2
3
47077870Top Distributor
57105047Repl. Bottom Distributor
–7331177
6
7
8
90502272Resin, 1 cu. ft.
107331143Repl. Brine Tank
117330977Rim
127330985Top Cover (order decal below)
13
147330993Salt Lid (order decal below)
¢
á
á
á
á
á
7264922
7334696
7334206Faceplate Decal, Model EP100
7334214Faceplate Decal, Model EP200
7334222Instruction Decal, Model EP100
7334230Instruction Decal, Model EP200
Distributor O-Ring Kit
(includes Key Nos. 1-3)
O-Ring, 73.0 x 82.6 mm
O-Ring, 20.6 x 27.0 mm
O-Ring, 69.9 x 76.2 mm
Tank Neck Clamp Kit
(includes Key Nos. 6 & 7)
Clamp Section (2 req.)
Retainer Clip (2 req.)
Repl. Resin Tank, 22.9 x 88.9 cm,
Model EP100
Repl. Resin Tank, 25.4 x 88.9 cm,
Model EP200
Key
No.
Part No.Description
7331818
15
7331834
167337482Power Supply, 28V DC
177155115Cover, Brinewell
7109871Brinewell, Model EP100
18
7214375
–7332204
19
20
21
–7331258
22
23
24
257310202Brine Valve Assembly
267327568Float, Stem & Guide Assembly
277139999Drain Hose, 6 meters
¢
¢ Not illustrated.
á
á
á
á
á
á
7352262Owner’s Manual
Repl. Electronic Control Board
(PWA), Model EP100
Repl. Electronic Control Board
(PWA), Model EP200
Brinewell Assembly (including salt
level decal), Model EP200