ECOPURE EP100, EP200, EP30, EP 7140, EP40 Installation And Operation Manual

Models
EP100 & EP200
How to install, operate
and maintain your Demand
Controlled Water Softener
Do not return water softener to store
If you have any questions or concerns when
installing, operating or maintaining your water
softener, call our toll free number:
1-800-693-1138
Monday- Friday, 7 AM - 6 PM CST
or visit
When you call, please be prepared to provide
the model and serial number of your product,
www.ecopurewaterproducts.com
found on the rating decal, located on the rim
below the salt lid hinges.
Systems tested and certified by NSF International
against NSF/ANSI Standard 44
for hardness reduction and efficiency,
and certified to NSF/ANSI Standard 372.
Systems tested and certified by the
Water Quality Association against CSA B483.1.
Manufactured and warranted by
Ecodyne Water Systems
1890 Woodlane Drive Woodbury, MN 55125
Installation and Operation Manual
7352262 (Rev. A 9/25/15)
TABLE OF CONTENTS
Page
Specifications & Performance Claims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Safety Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Inspect Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Water Conditioning Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
Programming the Water Softener (Model EP100) § Customizing Features / Options . . . . . . . . . . . . . . . . . . 12-14
Programming the Water Softener (Model EP200) § Customizing Features / Options . . . . . . . . . . . . . . . . . . 15-17
Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-19
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-22
Exploded View & Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24-27
WATER SOFTENER WARRANTY
Warrantor: Ecodyne Water Systems, 1890 Woodlane Drive, Woodbury, MN 55125
Warrantor guarantees, to the original owner, that:
One Year Full Warranty:
● For a period of one (1) year from the date of purchase, all parts will be free from defects in materials and workmanship and will perform their normal functions.
● For a period of one (1) year from the date of purchase, labor to repair or replace any part deemed to be defective in materials or workmanship, will be provided at no additional cost.
Limited Warranties:
● For a period of ten (10) years from the date of purchase, the salt storage tank and fiberglass mineral tank will not rust, corrode, leak, burst, or in any other manner, fail to perform its proper functions.
● For a period of three (3) years from the date of purchase, the electronic control board will be free of defects in materi­als and workmanship and will perform its normal functions.
If, during such respective period, a part proves to be defective, Warrantor will ship a replacement part, directly to your home, without charge. After the first year, labor necessary to maintain this product is not covered by the product warranty. If you have questions regarding a warranted product, need assistance with installation or troubleshooting, wish to order a part or report a warranty issue, we are just a phone call away. SIMPLY DIAL 1-800-693-1138, Monday - Friday, 7 AM - 6 PM CST, for assistance.
This water softener is manufactured by
Ecodyne Water Systems LLC, 1890 Woodlane Drive, Woodbury, MN 55125
The above warranties are effective provided the water softener is operated at water pressures not exceeding 100 psi (7.0 kg/cm to abuse, misuse, alteration, neglect, freezing, accident or negligence; and provided further that the water softener is not damaged as the result of any unusual force of nature such as, but not limited to, flood, hurricane, tornado or earthquake. Warrantor is excused if failure to perform its warranty obligations is the result of strikes, government regulation, materials shortages, or other circumstances beyond its control.
*THERE ARE NO WARRANTIES ON THE WATER SOFTENER BEYOND THOSE SPECIFICALLY DESCRIBED ABOVE. ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED TO THE EXTENT THEY MIGHT EXTEND BEYOND THE ABOVE PERI­ODS. THE SOLE OBLIGATION OF WARRANTOR UNDER THESE WARRANTIES IS TO REPLACE OR REPAIR THE COMPONENT OR PART WHICH PROVES TO BE DEFECTIVE WITHIN THE SPECIFIED TIME PERIOD, AND WAR­RANTOR IS NOT LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. NO WARRANTOR DEALER, AGENT, REPRESENTATIVE, OR OTHER PERSON IS AUTHORIZED TO EXTEND OR EXPAND THE WARRANTIES EXPRESS­LY DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty lasts or exclusions or limitations of incidental or con­sequential damage, so the limitations and exclusions in this warranty may not apply to you. This warranty gives you spe­cific legal rights, and you may have other rights which vary from state to state. This warranty applies to consumer-owned installations only.
2
), and at water temperatures not exceeding 120°F (49°C); provided further that the water softener is not subject
General Provisions
2
Specifications & Performance Claims
These models are efficiency rated. The efficiency rating is valid only at the minimum salt dose. These softeners have a demand initiated regeneration (D.I.R.) feature that complies with specific performance specifications intended to minimize the amount of regenerant brine and water used in their operation.
These softeners have a rated softener efficiency of not less than 3,350 grains of total hardness exchange per pound of salt (based on sodium chloride) and shall not deliver more salt than their listed rating or be operated at a sus­tained maximum service flow rate greater than their listed rating. These softeners have been proven to deliver soft water for at least ten continuous minutes at the rated service flow rate. The rated salt efficiency is measured by lab­oratory tests described in NSF/ANSI Standard 44. These tests represent the maximum possible efficiency that the system can achieve. Operational efficiency is the actual efficiency after the system has been installed. It is typically less than the rated efficiency, due to individual application factors including water hardness, water usage, and other contaminants that reduce a softener's capacity.
Model EP100 Model EP200
Model Code o30 o40
13,200 @ 2.9 lbs.
Rated Softening Capacity (Grains @ Salt Dose)
Rated Efficiency (Grains/Pound of Salt @ Minimum Salt Dose) 4,567 @ 2.9 lbs. 4,987 @ 3.2 lbs.
Water Used During Regeneration @ Minimum Salt Dose
Total Water Used Per Regeneration @ Maximum Salt Dose 33.6 gallons 42.1 gallons
Rated Service Flow Rate 7.0 gpm 8.5 gpm
Amount of High Capacity Ion Exchange Resin .82 cu. ft. 1.06 cu. ft.
Pressure Drop at Rated Service Flow 11.9 psig 10.0 psig
Water Supply Max. Hardness 95 gpg 110 gpg
Water Supply Max. Clear Water Iron 7 ppm* 10 ppm*
Water Pressure Limits (min. / max.)
Water Temperature Limits (min. / max.) 40 - 120 °F (5 - 49 °C)
Minimum Water Supply Flow Rate 3 gpm
Maximum Drain Flow Rate 2.2 gpm
25,500 @ 8.0 lbs.
30,000 @ 13.1 lbs.
2.8 gallons / 1,000 grains
20 - 100 psi (1.4 - 7.0 kg/cm
16,000 @ 3.2 lbs. 33,600 @ 10.0 lbs. 40,300 @ 16.9 lbs.
2.7 gallons / 1,000 grains
2
)**
*Capacity to reduce clear water iron is substantiated by WQA test data. State of Wisconsin requires additional
treatment if water supply contains clear water iron exceeding 5 ppm.
These systems conform to NSF/ANSI 44 for the specific performance claims as verified and substantiated by test data.
Variable Salt Dose: The salt dose is selected by the electronic controls at regeneration time based on the
amount needed.
Questions? Call Toll Free 1-800-693-1138 Monday- Friday, 7 AM - 6 PM CST
or visit www.ecopurewaterproducts.com
When you call, please be prepared to provide the model and serial number,
found on the rating decal, located on the rim below the salt lid hinges.
3
8.6 cm
OUT
IN - OUT
94.0 cm
Dimensions
52.4 cm
IN
43.8 cm
TOP VIEW
108.6 cm
SIDE VIEW
FRONT VIEW
FIG. 1
Safety Guides
= The water softener requires a minimum water flow of 3 gallons (11.4 L) per minute at the inlet. Maximum allow-
able inlet water pressure is 100 psi (7.0 kg/cm pressure reducing valve in the water supply pipe to the system (Adding a pressure reducing valve may reduce the flow). If your home is equipped with a back flow preventer, an expansion tank must be installed in accordance with local codes and laws.
= The water softener works on 28V DC electrical power, supplied by a direct plug-in power supply (included). Be
sure to use the included power supply and plug it into a nominal 120V, 60 Hz household outlet that is in a dry location only, grounded and properly protected by an overcurrent device such as a circuit breaker or fuse.
= Do not use this system to treat water that is microbiologically unsafe or of unknown quality without adequate dis-
infection upstream or downstream of the system.
European Directive 2002/96/EC requires all electrical and electronic equipment to be disposed of accord­ing to Waste Electrical and Electronic Equipment (WEEE) requirements. This directive or similar laws are in place nationally and can vary from region to region. Please refer to your state and local laws for prop­er disposal of this equipment.
2
). If your house water pressure is over the maximum, install a
Do not return the water softener to store.
If you have any questions, or there are missing parts or damage, please call Toll Free 1-800-693-1138, Monday - Friday, 7 AM - 6 PM CST, or visit www.ecopurewaterproducts.com
When you call, please be prepared to provide the model and serial number, found on the rating decal, located on the rim below the salt lid hinges.
4
Inspect Shipment
The parts required to assemble and install the water softener are included with the unit. Thoroughly check the water softener for possible shipping damage and parts loss. Also inspect and note any damage to the shipping carton.
Packing List
Bypass Valve
Hose Clamps
Drain Hose
Adaptor Elbow
Remove and discard (or recycle) all packing materials. To avoid loss of small parts, we suggest you keep the small parts in the parts bag until you are ready to use them.
Installation
Adaptors
(including 1 spare)
Grommet
Clips
FIG. 2
Water Conditioning Information
IRON
Iron in water can cause stains on clothing and plumb­ing fixtures. It can negatively affect the taste of food, drinking water, and other beverages. Iron in water is measured in parts per million (ppm). The total* ppm of iron, and type or types*, is determined by chemical analysis. Four different types of iron in water are:
= Ferrous (clear water) iron = Ferric (red water) iron = Bacterial and organically bound iron = Colloidal and inorganically bound iron (ferrous or
ferric)
Ferrous (clear water) iron is soluble and dissolves in water. This water softener will reduce moderate amounts of this type of iron (see specifications).** Ferrous (clear water) iron is usually detected by taking a sample of water in a clear bottle or glass. Immediately after taking, the sample is clear. As the water sample stands, it gradually clouds and turns slightly yellow or brown as air oxidizes the iron. This usually occurs in 15 to 30 minutes.
When using the softener to reduce Ferrous (clear water) iron, add 5 grains to the hardness setting for every 1 ppm of Ferrous (clear water) iron. See "Set Water Hardness Number" section.
Ferric (red water), and bacterial and organically bound irons are insoluble. This water softener will not remove ferric or bacterial iron. This iron is visible
immediately when drawn from a faucet because it has oxidized before reaching the home. It appears as small cloudy yellow, orange, or reddish suspended particles. After the water stands for a period of time, the particles settle to the bottom of the container. Generally these irons are removed from water by filtra­tion. Chlorination is also recommended for bacterial iron.
Colloidal and inorganically bound iron is of ferric or fer­rous form that will not filter or exchange out of water. This water softener will not remove colloidal iron. In some instances, treatment may improve colloidal iron water. Colloidal iron water usually has a yellow appearance when drawn. After standing for several hours, the color persists and the iron does not settle, but remains suspended in the water.
SEDIMENT
Sediment is fine, foreign material particles suspended in water. This water softener will not remove sedi­ment. This material is most often clay or silt. Extreme amounts of sediment may give the water a cloudy appearance. A sediment filter installed upstream of the water softener normally corrects this situation.
* Water may contain one or more of the four types of
iron and any combination of these. Total iron is the sum of the contents.
** Capacity to reduce clear water iron is substantiated
by WQA test data.
5
Installation Requirements
LOCATION REQUIREMENTS
Consider all of the following when selecting an installa­tion location for the water softener.
= Do not locate the water softener where freezing
temperatures occur. Do not attempt to treat water over 49ºC. Freezing temperatures or hot water damage voids the warranty.
= To condition all water in the home, install the water
softener close to the water supply inlet, and upstream of all other plumbing connections, except outside water pipes. Outside faucets should remain on hard water to avoid wasting conditioned water and salt.
= A nearby drain is needed to carry away regenera-
tion discharge (drain) water. Use a floor drain, laundry tub, sump, standpipe, or other options (check your local codes). See "Air Gap Requirements" and "Valve Drain Requirements" sections.
= The water softener works on 28V DC electrical
power, supplied by a direct plug-in power supply (included). Provide nearby a 120V, 60 Hz electrical outlet in accordance with national and local codes.
= Always install the water softener between the water
inlet and water heater. Any other installed water conditioning equipment should be installed between the water inlet and water softener (See Figure 4 below).
= Avoid installing in direct sunlight. Excessive sun
heat may cause distortion or other damage to non­metallic parts.
PLUMBING CODES
All plumbing must be completed in accordance with national, state and local plumbing codes.
AIR GAP REQUIREMENTS
A drain is needed for regeneration water (See Figure
3). A floor drain, close to the water softener, is preferred. A laundry tub, standpipe, etc. are other drain options. Secure valve drain hose in place. Leave an air gap of 4 cm between the end of the hose and the drain. This gap is needed to prevent backflow of sewer water into the water softener. Do not put the end of the drain hose into the drain.
4 cm
air gap
FLOOR DRAIN
Drain Hose
4 cm
air gap
Drain Hose
4 cm
air gap
LAUNDRY TUBSTANDPIPE
Drain Hose
FIG. 3
THE PROPER ORDER TO INSTALL WATER TREATMENT EQUIPMENT
Untreated Water to
Cold Water
to House
Hot Water
to House
Outside Faucets
Water
Heater
Softener
Water
Optional
Sediment
Filter
City Water Supply
Pressure
Tank
Well Water Supply
OR
Well
Pump
FIG. 4
6
Installation Requirements
VALVE DRAIN REQUIREMENTS
Using the flexible drain hose (included), measure and cut to the length needed. Flexible drain hose is not allowed in all localities (check your plumbing codes). If local codes do not allow use of a flexible drain hose, a rigid valve drain run must be used. Purchase a com­pression fitting (1/4 NPT x 1.25 cm minimum tube) and
1.25 cm tubing from your local hardware store. Plumb a rigid drain as needed (See Figure 6).
NOTE: Avoid drain hose runs longer than 9 meters.
Avoid elevating the hose more than 2.5 meters above the floor. Make the valve drain line as short and direct as possible.
1/4” NPT
Thread
Clip
Cut barbs from drain fit-
ting (pull clip to remove
1/4 NPT Threads
Barbs
fitting from valve)
Barbs for 9.5 mm I.D. Tubing
Hose Clamp
Drain Hose
FIG. 5
Compression Fitting.
1/4 NPT x 1.25 cm O.D.
Tube (not included)
1.25 cm Outside
Dia. Copper Tube
(not included)
FIG. 6
INLET / OUTLET PLUMBING OPTIONS
Always install either a single bypass valve (provided), as shown in Figure 7, or, if desired, parts for a 3 valve bypass system (not included) can be purchased and assembled, as shown in Figure 8. Bypass valves allow you to turn off water to the softener for mainte­nance if needed, but still have water in house pipes.
Pipe fittings must be 1.9 cm minimum.
Use:
= Copper pipe = Threaded pipe = PEX (Crosslinked Polyethylene) pipe = CPVC plastic pipe = Other pipe approved for use with potable water
IMPORTANT: Do not solder with plumbing attached to
installation adaptors and single bypass valve. Soldering heat will damage the adaptors and valve.
Outlet
Valve
SINGLE BYPASS VALVE
Pull out for “Service” (Soft water)
Push in for “Bypass”
3 VALVE BYPASS
Bypass
Valve
From Water
Softener
To Water
Softener
FIG. 7
Inlet Valve
FIG. 8
7
Installation Instructions
TYPICAL INSTALLATION
To Outside
Faucets
Water Softener
To
Controller
Plug-in Power Supply
Valve Drain
Elbow
Valve Drain
Hose*
*Do not connect
the water softener valve drain hose to the salt storage tank overflow hose.
Hard Water
Valve
Main Water Pipe
Floor Drain
Conditioned Water
Overflow Drain Elbow
Salt Storage Tank Overflow Hose*
Secure Valve Drain Hose in place over Floor Drain
4 cm air gap
Inlet
Lubricated
Pipe
Clips
Outlet
O-ring
NOTE: See “Air Gap Requirements” section.
1” NPT Sweat Adaptor (not included)
1” NPT Threaded Adaptor
O-ring
Single Bypass Valve
FIG. 9
TURN OFF WATER SUPPLY
1. Close the main water supply valve, located near the
well pump or water meter.
2. Shut off the electric or fuel supply to the water heater.
3. Open all faucets to drain all water from house pipes.
NOTE: Be sure not to drain water from the water
heater, as damage to the water heater ele­ments could result.
ASSEMBLY
1. EcoPure models are factory assembled. During
installation, unsnap and remove the top cover, together with the salt lid, to expose the softener valve assembly. Set them aside to prevent damage. Check the brinewell to be sure it is secured and ver­tical (See Figure 11).
2. Lift the brine valve out of the brinewell. Make sure the float stem is parallel to the stand tube so the seals will seat properly during operation. Place the brine valve back into the bottom of the brinewell and reinstall the brinewell cover.
3. Install the brine tank overflow grommet and elbow into the 2 cm diameter hole in the back of the salt storage tank wall.
MOVE THE UNIT INTO PLACE
1. Move the water softener into the desired location.
Set it on a solid, level surface.
IMPORTANT: Do not place shims directly under the
salt storage tank to level the softener. The weight of the tank, when full of water and salt, may cause the tank to fracture at the shim.
continued on next page
8
Installation Instructions
continued from previous page
2. Visually check and remove any debris from the water softener valve inlet and outlet ports.
3. Make sure the turbine assembly spins freely in the "out" port of the valve (See Figure 10).
4. If not already done, put a light coating of silicone grease on the single bypass valve o-rings.
5. Push the single bypass valve into the softener valve as far as it will go. Snap the two large holding clips into place, from the top down as shown in Figures 12 & 13.
IMPORTANT: Be sure the clips snap firmly into place
so the single bypass valve will not pull out.
COMPLETE INLET AND OUTLET PLUMBING
Measure, cut, and loosely assemble pipe and fittings from the main water pipe to the inlet and outlet ports of the water softener valve. Be sure to keep fittings fully together, and pipes squared and straight.
Be sure hard water supply pipe goes to the water sof­tener valve inlet side.
NOTE: Inlet and outlet are marked on the water sof-
tener valve. Trace the water flow direction to be sure hard water is to inlet.
IMPORTANT: Be sure to fit, align and support all
plumbing to prevent putting stress on the water softener valve inlet and outlet. Undue stress from misaligned or unsup­ported plumbing may cause damage to the valve.
Complete the inlet and outlet plumbing for the type of pipes you will be using.
Salt Lid
Brinewell
Cover
Brinewell
Stand
Tube
Brine
Valve
Top Cover
Clip
Channel
Nozzle & Venturi
Assembly
Brine Tank
Overflow
Grommet
Brine Tank
Overflow
Elbow
2 cm Hole
Brine Tubing
Salt Storage Tank
Float Stem
FIG. 11
Single Bypass Valve
Turbine
Turbine Support Assembly
Valve Outlet
FIG. 10
Correct Assembly
Clip
Outside diameter
of water softener
valve inlet & outlet
NOTE: Be sure all 3 tabs of the clip go through the matching
holes on the water softener valve inlet or outlet, and fully into the channel on the single bypass valve. Make sure that the tabs are fully seated.
9
Outside diameter of clip channel on single bypass valve
FIG. 12
FIG. 13
Installation Instructions
COLD WATER PIPE GROUNDING
CAUTION: The house cold water pipe (metal only)
is often used as a ground for the house electrical system, The 3-valve bypass type of installation, shown in Figure 8, will maintain ground continuity. If you use a plastic bypass valve at the unit, continuity is broken. To restore the ground, do the following:
1. Install a #4 copper wire across the removed section
of main water pipe, securely clamping it at both ends (See Figure 14) - parts not included.
NOTE: Check local plumbing and electrical codes
for proper installation of the ground wire. The installation must conform to them. In Massachusetts, plumbing codes of Massachusetts shall be conformed to. Consult with your licensed plumber.
Ground Wire
Clamp (2)
FIG. 14
INSTALL VALVE DRAIN HOSE
NOTE: See valve drain options on pages 6 & 7.
1. Measure, cut to needed length and connect the 9.5
mm drain line (provided) to the water softener valve drain fitting. Use a hose clamp to hold the hose in place.
IMPORTANT: If codes require a rigid drain line see
“Valve Drain requirements" section.
2. Run the drain hose (or a rigid line) to the floor drain. Secure drain hose. This will prevent “whipping'' dur­ing regenerations. Be sure to provide a 4 cm min-
imum air gap to prevent possible sewer water backup. See “Air Gap Requirements" section.
NOTE: In addition to a floor drain, you can use a laun-
dry tub or standpipe as a good drain point for this hose.. Avoid long drain hose runs, or ele­vating the hose more than 2.5 meters above the floor.
INSTALL SALT STORAGE TANK OVERFLOW HOSE
1. Measure, cut to needed length and connect the 9.5
mm drain line (provided) to the salt storage tank overflow elbow and secure in place with a hose clamp.
2 Route the hose to the floor drain, or other suitable
drain point no higher than the drain fitting on the salt storage tank (This is a gravity drain). If the tank overfills with water, the excess water flows to the drain point. Cut the drain line to the desired length and route it neatly out of the way.
IMPORTANT: For proper operation of the water soften-
er, do not connect the water softener valve drain tubing to the salt storage tank overflow hose.
TEST FOR LEAKS
To prevent air pressure in the water softener and plumbing system, complete the following steps in order:
1. Fully open two or more softened cold water faucets close to the water softener, located downstream from the water softener.
2. Place the bypass valve (single or 3 valve) into the "bypass" position. See Figures 7 & 8 on Page 7.
3. Slowly open the main water supply valve. Run water until there is a steady flow from the opened faucets, with no air bubbles.
4. Place bypass valve(s) in "service" or soft water posi­tion as follows:
= Single bypass valve: Slowly move the valve stem
toward "service," pausing several times to allow the water softener to fill with water.
= 3 valve bypass: Fully close the bypass valve and
open the outlet valve. Slowly open the inlet valve, pausing several times to allow the water softener to fill with water.
5. After about three minutes, open a hot water faucet until there is a steady flow and there are no air bub­bles, then close this faucet.
6. Close all cold water faucets and check for leaks at the plumbing connections that you made.
7. Check for leaks around clips at softener’s inlet and outlet. If a leak occurs at a clip, depressurize the plumbing (turn off the water supply and open faucets) before removing clip. When removing clips at the softener’s inlet or outlet, push the single bypass valve body toward the softener (See Figure
15). Improper removal may damage clips. Do not reinstall damaged clips.
10
If removing
clips...
Installation Instructions
2. Complete the programming steps on:
Pages 12 & 13 for Model EP100, or Pages 15 & 16 for Model EP200.
SANITIZE THE WATER SOFTENER / SANITIZE AFTER SERVICE
...depressurize the plumbing, then push Bypass Valve body toward softener
FIG. 15
ADD WATER AND SALT TO THE SALT STOR AGE TANK
1. Using a container, add about three gallons of clean
water into the salt storage tank.
2. Add salt to the storage tank. Use nugget, pellet or coarse solar salts with less than 1% impurities.
PLUG IN THE POWER SUPPLY
During installation, the water softener wiring may be moved or jostled from place. Check to be sure all leadwire connectors are secure on the back of the electronic board and be sure all wiring is away from the valve gear and motor area, which rotates during regenerations.
1. Plug the water softener’s power supply into an elec­trical outlet that is not controlled by a switch and is approved by local codes.
Care is taken at the factory to keep your unit clean and sanitary. Materials used to make the unit will not infect or contaminate your water supply, and will not cause bacteria to form or grow. However, during shipping, storage, installation and operation, bacteria could get into the unit. For this reason, sanitizing as follows is suggested* when installing.
1. Slide open the salt lid, remove the brinewell cover and pour about 90 ml (6 tablespoons) of household bleach into the softener brinewell. Replace the brinewell cover.
2 Make sure the bypass valve(s) is in the “service”
(open) position.
3 Start a recharge: Press the RECHARGE button and
hold for 3 seconds, until “Recharge Now” begins to flash in the display. This recharge draws the sanitiz­ing bleach into and through the water softener. Any air remaining in the unit is purged to the drain.
4. After the recharge has completed, fully open a cold water faucet, downstream from the softener, and allow 190 liters of water to pass through the system. This should take at least 20 minutes. Close the faucet.
*
Recommended by the Water Quality Association. On some water supplies, the unit may need periodic disinfecting.
NOTE: The water heater is filled with hard water and,
as hot water is used, it will refill with condi­tioned water. In a few days, the hot water will be fully conditioned. To have fully conditioned hot water immediately, wait until the initial recharge is over. Then, drain the water heater (following instructions for water heater) until water runs cold.
PROGRAM THE CONTROLLER
1. Install the softener’s top cover and salt lid.
Questions? Call Toll Free 1-800-693-1138 Monday- Friday, 7 AM - 6 PM CST
or visit www.ecopurewaterproducts.com
When you call, please be prepared to provide the model and serial number,
found on the rating decal, located on the rim below the salt lid hinges.
RESTART THE WATER HEATER
1. Turn on the electricity or fuel supply to the water
heater and relight the pilot, if applicable.
NOTE: The water heater is filled with hard water and,
as hot water is used, it refills with conditioned water. In a few days, the hot water will be fully conditioned. To have fully conditioned hot water immediately, wait until the initial recharge (previous step) is over. Then, drain the water heater (following instructions for water heater) until water runs cold.
11
Programming the Water Softener
(Model EP100)
Display
RECHARGE button
When the power supply is plugged into the electrical outlet, a model code and a test number (example: J2.0), begin to flash in the faceplate display. Then, “12:00 PM” and the words “PRESENT TIME" begin to flash.
NOTE: If “- - - -” shows in the display, press the
or qDOWN button until the model code (“o30” for Model EP100) shows in the display. Then, press the SELECT button to set, and change to the flashing “PRESENT TIME" dis­play.
p
UP
SET TIME OF DAY
If the words “PRESENT TIME" do not show in the dis­play, press the SELECT button until they do.
1. Press the present time. Up moves the display ahead; down sets the time back. Be sure AM or PM is correct.
p
UP or qDOWN buttons to set the
UP button
DOWN button
SELECT button
FIG. 17
SET WATER HARDNESS NUMBER
1. Press the SELECT button once again to display a
flashing “25” and the word “HARDNESS”.
FIG. 18
2. Press the
water’s hardness number.
NOTE: If your water supply contains iron, compen-
2 ppm iron x 5 = 10 +10
p
UP or qDOWN buttons to set your
sate for it by adding to the water hardness number. For example, assume your water is 20 gpg hard and contains 2 ppm iron. Add 5 to the hardness number for each 1 ppm of iron. In this example, you would use 30 for your hardness number.
20 gpg hardness
(times) 30 HARDNESS NUMBER
NOTE: Press buttons and quickly release to slowly
advance the display. Hold the buttons down for fast advance.
FIG. 16
NOTE: If you use potassium chloride (KCl) salt
instead of sodium chloride (NaCl) salt in this softener, increase the hardness setting by 25%. For example, if you will be using KCl and your water supply’s hardness is 20 gpg, set the softener to 25 gpg.
12
Programming the Water Softener
(Model EP100)
SET RECHARGE (REGENERATION) TIME
Your demand water softener will automatically regen­erate when it needs to, based on water usage. The time of day that the automatic recharge cycle begins may be changed as follows:
1. Press the SELECT button once again to display a flashing “2:00AM” and the words “RECHARGE TIME”. This is a good time for the recharge to start in most households, because water is not in use.
FIG. 19
2. If you want to change the recharge start time,
press the desired time shows. Be sure AM or PM is correct.
3. Press the SELECT button once more to complete the initial programming. The current time of day will show in the display.
p
UP or qDOWN buttons until the
SET SALT EFFICIENCY
When this feature is ON, the water softener will oper­ate at salt efficiencies of 4000 grains of hardness per pound of salt or higher (May recharge more often using smaller salt dosage but more regeneration water). The softener is shipped with this feature set OFF.
1. Press and hold the SELECT button until one of the screens in Figure 20 is displayed. Once in this dis­play, press the SELECT button once and one of the two displays in Figure 21 is shown.
FIG. 20
p
2. Press the OFF. When set to ON, the efficiency icon will be displayed in the upper right hand corner of the nor­mal run display.
UP or qDOWN buttons to set ON or
Efficiency Icon
3. Press the SELECT button three times, to return to the normal run display (See Figure 22).
Displayed when efficiency
is set to “ON”
Questions? Call Toll Free 1-800-693-1138 Monday- Friday, 7 AM - 6 PM CST
or visit www.ecopurewaterproducts.com
When you call, please be prepared to provide the model and serial number,
found on the rating decal, located on the rim below the salt lid hinges.
13
FIG. 21
FIG. 22
Customizing Features / Options
(Model EP100)
RECHARGE NOW
At times of greater than normal water use, such as when you have guests, you could run out of condi­tioned water before the next scheduled recharge. If this happens, you may want to initiate an immediate regeneration, as follows:
1. Press and hold the RECHARGE button until the words “RECHARGE NOW" flash in the display.
FIG. 23
RECHARGE NOW initiated
The softener enters the fill cycle of regeneration right away. “RECHARGE NOW” will flash during the regeneration. When completed (in about 2 hours), full water conditioning capacity is restored.
NOTE: Avoid using hot water while the softener is
regenerating, because the water heater will refill with bypass hard water.
RECHARGE TONIGHT
If you do not want to start an immediate recharge, but would like an extra recharge at the next preset recharge time, do the following to schedule a recharge:
1. Press and release (do not hold) the RECHARGE button.
ADJUSTABLE BACKWASH
If your incoming water supply has higher sediments or clear water iron, a longer Backwash and/or Fast Rinse time may help in keeping the unit cleaner.
To change the length of the Backwash:
1. Press and hold the SELECT button until the screen in Figure 25 is displayed.
FIG. 25
2. Press the SELECT button twice, so that “bA TIME”
appears in the display (See Figure 26).
FIG. 26
3. Press the pUP or qDOWN buttons to set the
length of Backwash in minutes.*
4. When the desired Backwash time appears in the display, press the SELECT button twice to return to the normal run (time of day) screen.
ADJUSTABLE FAST RINSE
To change the length of the Fast Rinse:
1. Press and hold the SELECT button until the screen in Figure 25 is displayed.
2. Press the SELECT button three times, so that “Fr TIME” appears in the display (See Figure 27).
RECHARGE TONIGHT initiated
The words “RECHARGE TONIGHT" flash in the dis­play, and the softener will recharge at the next preset recharge time (If you decide to cancel the regenera­tion before it begins, press and release the RECHARGE button once more, and “RECHARGE TONIGHT” will disappear from the display). During regeneration, the word “RECHARGE NOW" will flash in the screen. When completed, full water condition­ing capacity is restored.
FIG. 24
FIG. 27
3. Press the pUP or qDOWN buttons to set the
length of Fast Rinse in minutes.*
4. When the desired Fast Rinse time appears in the display, press the SELECT button once to return to the normal run (time of day) screen.
* Setting backwash and/or fast rinse times too low
may result in salty tasting water after regeneration.
14
Programming the Water Softener
(Model EP200)
Display
RECHARGE button
When the power supply is plugged into the electrical outlet, a model code and a test number (example: J2.0), begin to flash in the faceplate display. Then, “12:00 PM” and the words “PRESENT TIME" begin to flash.
NOTE: If “- - - -” shows in the display, press the
or qDOWN button until the model code (“o40” for Model EP200) shows in the display. Then, press the SELECT button to set, and change to the flashing “SET TIME" display.
SELECT button
p
UP
SET TIME OF DAY
If the words “SET TIME" do not show in the display, press the SELECT button until they do.
1. Press the pUP or qDOWN buttons to set the present time. Up moves the display ahead; down sets the time back. Be sure AM or PM is correct.
Low Salt LED Indicator
UP button
DOWN button
FIG. 29
SET WATER HARDNESS NUMBER
1. Press the SELECT button once again to display a
flashing “25” and the word “HARDNESS”.
FIG. 30
2. Press the
water’s hardness number.
NOTE: If your water supply contains iron, compen-
2 ppm iron x 5 = 10 +10
p
UP or qDOWN buttons to set your
sate for it by adding to the water hardness number. For example, assume your water is 20 gpg hard and contains 2 ppm iron. Add 5 to the hardness number for each 1 ppm of iron. In this example, you would use 30 for your hardness number.
20 gpg hardness
(times) 30 HARDNESS NUMBER
NOTE: Press buttons and quickly release to slowly
advance the display. Hold the buttons down for fast advance.
Questions? Call Toll Free 1-800-693-1138 Monday- Friday, 7 AM - 6 PM CST
or visit www.ecopurewaterproducts.com
When you call, please be prepared to provide the model and serial number,
found on the rating decal, located on the rim below the salt lid hinges.
FIG. 28
NOTE: If you use potassium chloride (KCl) salt
instead of sodium chloride (NaCl) salt in this softener, increase the hardness setting by 25%. For example, if you will be using KCl and your water supply’s hardness is 20 gpg, set the softener to 25 gpg.
continued on next page
15
Programming the Water Softener
LEVEL
SALT
(Model EP200)
SET RECHARGE (REGENERATION) TIME
Your demand water softener will automatically regen­erate when it needs to, based on water usage. The time of day that the automatic recharge cycle begins may be changed as follows:
1. Press the SELECT button once again to display a flashing “2:00AM” and the words “SET RECHARGE TIME”. This is a good time for the recharge to start in most households, because water is not in use.
FIG. 31
2. If you want to change the recharge start time,
press the desired time shows. Be sure AM or PM is correct.
p
UP or qDOWN buttons until the
SET SALT LEVEL
The water softener has a low salt indicator light to remind you to refill the storage tank with salt.
NOTE: You must set salt level each time salt is added
to the water softener.
To set this monitor system:
1. Lift the salt lid and level the salt in the storage tank.
2. The salt level scale, on the brinewell inside the
tank, has numbers from 0 to 8 (See Fig. 32). Observe the highest number the leveled salt is at, or closest to.
level 2 or below, the “Low Salt" indicator light will flash. If you wish to turn this feature off, press the
q
DOWN button past 0, and the word “OFF” flash-
es in the display.
5. Press the SELECT button once more to complete the initial programming. The current time of day will show in the display.
SET SALT EFFICIENCY
When this feature is ON, the water softener will oper­ate at salt efficiencies of 4000 grains of hardness per pound of salt or higher (May recharge more often using smaller salt dosage but more regeneration water). The softener is shipped with this feature set OFF.
1. Press and hold the SELECT button until one of the screens in Figure 33 is displayed. Once in this dis­play, press the SELECT button once and one of the two displays in Figure 34 is shown.
FIG. 33
2. Press the pUP or qDOWN buttons to set ON or
OFF. When set to ON, the efficiency icon will be displayed on the right hand side of the normal run display.
Efficiency Icon
Brine­well
Salt
Level
3. Press the SELECT button to display the words “SET SALT LEVEL”.
4. Press the ber on the screen corresponds to the salt level. At
p
Num ­bers
UP or qDOWN buttons until the num-
FIG. 34
3. Press the SELECT button three times, to return to
the normal run display (See Figure 35).
Displayed when efficiency
is set to “ON”
FIG. 32
FIG. 35
16
Customizing Features / Options
(Model EP200)
RECHARGE NOW
At times of greater than normal water use, such as when you have guests, you could run out of condi­tioned water before the next scheduled recharge. If this happens, you may want to initiate an immediate regeneration, as follows:
1. Press and hold the RECHARGE button until the words “RECHARGE NOW" flash in the display.
FIG. 36
RECHARGE NOW initiated
The softener enters the fill cycle of regeneration right away. “RECHARGE NOW” will flash during the regeneration. When completed (in about 2 hours), full water conditioning capacity is restored.
NOTE: Avoid using hot water while the softener is
regenerating, because the water heater will refill with bypass hard water.
RECHARGE TONIGHT
If you do not want to start an immediate recharge, but would like an extra recharge at the next preset recharge time, do the following to schedule a recharge:
1. Press and release (do not hold) the RECHARGE button.
FIG. 37
RECHARGE TONIGHT initiated
ADJUSTABLE BACKWASH
If your incoming water supply has higher sediments or clear water iron, a longer Backwash and/or Fast Rinse time may help in keeping the unit cleaner.
To change the length of the Backwash:
1. Press and hold the SELECT button until the screen in Figure 38 is displayed.
FIG. 38
2. Press the SELECT button twice, so that “SET TIME
bA” appears in the display (See Figure 39).
FIG. 39
3. Press the
length of Backwash in minutes.*
4. When the desired Backwash time appears in the display, press the SELECT button twice to return to the normal run (time of day) screen.
p
UP or qDOWN buttons to set the
ADJUSTABLE FAST RINSE
To change the length of the Fast Rinse:
1. Press and hold the SELECT button until the screen in Figure 38 is displayed.
2. Press the SELECT button three times, so that “SET TIME Fr” appears in the display (See Figure
40).
The words “RECHARGE TONIGHT" flash in the dis­play, and the softener will recharge at the next preset recharge time (If you decide to cancel the regenera­tion before it begins, press and release the RECHARGE button once more, and “RECHARGE TONIGHT” will disappear from the display). During regeneration, the word “RECHARGE NOW" will flash in the screen. When completed, full water condition­ing capacity is restored.
3. Press the length of Fast Rinse in minutes.*
4. When the desired Fast Rinse time appears in the display, press the SELECT button once to return to the normal run (time of day) screen.
* Setting backwash and/or fast rinse times too low
may result in salty tasting water after regeneration.
17
p
UP or qDOWN buttons to set the
FIG. 40
Customizing
Routine Maintenance
Features / Options
(All Models)
POWER OUTAGE MEMORY
If electrical power to the water softener is lost, “mem­ory'' built into the timer circuitry will keep all settings for several hours. While the power is out, the display is blank and the water softener will not regenerate. When electrical power is restored, the following will occur.
You have to reset the present time only if the display is flashing. The HARDNESS and RECHARGE TIME never require resetting unless a change is desired. Even if the clock is incorrect after a long power out­age, the softener operates as it should to keep your water soft. However, regenerations may occur at the wrong time of day until you reset the clock to the cor­rect time of day.
NOTE: If the water softener was regenerating when
power was lost, it will now finish the cycle.
Push Tool into
Salt Bridge to
Break
3 - 5 cm
Salt
Pencil
Mark
Broom
Handle
Salt Bridge
Water Level
FIG. 41
ADDING SALT
Lift the salt lid and check the salt storage level fre­quently. If the water softener uses all the salt before you refill it, you will experience hard water. Until you have established a refilling routine, check the salt every two or three weeks. Always add if less than 1/4 full. Be sure the brinewell cover is on.
NOTE: In humid areas, it is best to keep the salt stor-
age level lower, and to refill more often to avoid salt “bridging”.
Recommended Salt: Nugget, pellet or coarse solar salts with less than 1% impurities.
Salt Not Recommended: Rock salt, high in impurities, block, granulated, table, ice melting, ice cream making salts, etc.
BREAKING A SALT BRIDGE
Sometimes, a hard crust or salt “bridge” forms in the brine tank. It is usually caused by high humidity or the wrong kind of salt. When the salt “bridges,” an empty space forms between the water and the salt. Then, salt will not dissolve in the water to make brine. Without brine, the resin bed is not recharged and hard water will result.
If the storage tank is full of salt, it is difficult to tell if you have a salt bridge. A bridge may be underneath loose salt. Take a broom handle, or like tool, and hold it next to the water softener. Measure the distance from the floor to the rim of the water softener. Then, gently push the broom handle straight down into the salt. If a hard object is felt before the pencil mark is even with the top, it is most likely a salt bridge. Gently push into the bridge in several places to break it. Do not use any sharp or pointed objects as you may puncture the brine tank. Do not try to break the salt bridge by pounding on the outside of the salt tank. You may damage the tank.
18
Routine Maintenance
CLEANING THE NOZZLE & VENTURI
A clean nozzle & venturi (See Figure 42) is a necessity for the water softener to work properly. This small component creates the suction to move brine from the brine tank, into the resin tank. If it should become plugged with sand, silt, dirt, etc., the water softener will not work, and hard water will result.
Cap
O-ring Seal
Screen Support
Screen
Nozzle & Venturi Disc
Gasket
*Flow Plug (HVDC)
Housing
*Install with lettered
side up, concave side down.
IMPORTANT: Be sure small hole in the gasket is cen­tered directly over the small hole in the nozzle & ven­turi housing. Be sure the numbers are facing up.
Ferrule
Nut
*Flow Plug
Cone Screen
FIG. 42
To get access to the nozzle & venturi, remove the water softener’s top cover. Put the bypass valve(s) into the bypass position. Be sure the water softener is in soft water (service) cycle (no water pressure at noz­zle & venturi). Then, holding the nozzle & venturi housing with one hand, un screw the cap. Do not lose the o-ring seal. Lift out the screen support and screen. Then, remove the nozzle & venturi disc, gasket and flow plug(s). Wash the parts in warm, soapy water and rinse in fresh water. Be sure to clean both the top and bottom of the nozzle & venturi disc. If needed, use a small brush to remove iron or dirt. Do not scratch, misshape, etc., surfaces of the nozzle & ven­turi.
Gently replace all parts in the correct order. Lubricate the o-ring seal with silicone grease and locate in place. Install and tighten the cap by hand, while supporting the housing. Overtightening may break the cap or housing. Put the bypass valve(s) into service (soft water) position.
Recharge the softener to reduce water level in the tank. This will also assure that the softener is com­pletely recharged and ready to provide softened water again. Check the water level in the tank by looking down the brinewell. If the water level does not drop after a recharge, the problem has not been resolved. Call 1-800-693-1138, Monday - Friday, 7 am to 6 pm, CST.
PROTECT THE WATER SOFTENER FROM FREEZING
If the softener is installed where it could freeze (sum­mer cottage, lake home, etc.), you must drain all water from it to stop possible freeze damage. To drain the softener:
1. Close the shut-off valve on the house main water pipe, near the water meter or pressure tank.
2. Open a faucet in the soft water pipes to vent pres­sure in the softener.
3. Move the stem in the single bypass valve to bypass. Close the inlet and outlet valve in a 3 valve bypass system, and open the bypass valve. If you want water in the house pipes again, reopen the shut-off valve on the main water pipe.
4. Unplug the power supply at the wall outlet. Slide open the salt lid and remove the softener’s top cover. Take off both drain hoses if they will interfere with moving the softener into position over the drain.
5. Carefully remove the large holding clips at the sof­tener inlet and outlet. Separate the softener from the plastic installation adaptors, or from the bypass valve.
6. Lay a piece of 5 cm thick board near the floor drain (See Figure 43).
7. Move the softener close to the drain. Slowly and gently, tip it over until the rim rests on the wood block with the inlet and outlet over the drain. Do not allow the softener’s weight to rest on the inlet and outlet fittings or they may break.
8. Tip the bottom of the softener up a few centimeters and hold until all water has drained. Leave the sof­tener laying like this until you are ready to use it. Plug the inlet and outlet with clean rags to keep dirt, bugs, etc. out.
Floor Drain
Wood Block
FIG. 43
19
Troubleshooting Guide
PROBLEM CAUSE CORRECTION
No soft water 1. No salt in the storage tank. Refill with salt and then use RECHARGE NOW feature.
No soft water & dis­play is blank
No soft water & salt level not dropping
No soft water & salt storage tank full of water, water running to drain while unit is in the soft water cycle
Water hard some­times
Iron in water 1. Clear water iron in water supply. Test untreated water for hardness and iron, and program
Resin in house hold plumbing
Salt storage tank leaking
Motor stalled or clicking
Error code E1, E3 or E4 appears
Error code E5 1. Electronic control malfunction. Replace electronic control board.
1. Power supply unplugged at wall outlet, or power cable disconnected from back of elec ­tronic board or power supply malfunction.
2. Fuse blown, circuit breaker popped, or cir­cuit switched off (See “Power Outage Memory” on Page 18).
3. Electronic control board malfunction. Replace electronic control board (See Page 25).
1. Salt storage tank “bridged”. Refer to “Breaking a Salt Bridge” section to break.
2. Bypass valve(s) in “bypass” position. Move bypass valve(s) to “service” position.
1. Dirty, plugged or damaged nozzle & venturi assembly
2. Inner valve fault causing leak. Replace seals and rotor.
3. Valve drain hose is plugged. Hose must not have any kinks, sharp bends or any water
4. Valve drain line and Salt Storage Tank overflow drain connected together by a tee.
5. Low or high system water pressure (low pressure may disrupt brine draw during recharge, high pressure may cause inner valve parts failure).
6. Brine float dirty or broken. Clean or replace Brine Valve Float Assembly.
7. Leak between valve and resin tank. Replace o-rings between resin tank and valve.
1. Incorrect time set. Check and change time setting.
2. Incorrect water hardness set. Refer to “Set Water Hardness” section to set correctly.
3. Incorrect model code programmed. Refer to “Program the Water Softener” section to set cor-
4. Hot water being used when softener is regenerating.
5. Possible increase in water hardness. Test untreated water for hardness and iron, and program
6. Leaking faucet or toilet valve. Excessive water usage.
2. Iron in soft water. Clean resin bed with Resin Bed Cleaner. Follow instruc-
3. Bacterial or organic bound iron. Cannot be treated by water softener.
1. Crack in distributor or riser tube. Replace resin tank assembly.
1. Crack in brine tank. Replace salt storage tank assembly.
1. Motor malfunction or internal valve fault causing high torque on motor.
1. Fault in wiring harness or connections to position switch.
2. Fault in switch. Replace switch.
3. Fault in valve causing high torque. Replace rotor/seal.
4. Motor inoperative. Replace motor.
Check for loss of power and correct. Reset electronic controls and then use RECHARGE NOW feature.
Replace fuse, reset circuit breaker, or switch circuit on, and then use RECHARGE NOW feature.
Take apart, clean and inspect nozzle & venturi (See “Cleaning the Nozzle & Venturi” section.
flow blockage (See “Valve Drain Requirements” section.
Disconnect tee and run separate drain lines.
If pressure is low, increase well pump output to a mini­mum 20 psi. If daytime pressure is over 100 psi, add a pressure reducing valve in the supply pipe to the soften­er. Contact a licensed plumber.
rectly.
Avoid using hot water while the softener is regenerating, as the water heater will fill with hard water.
the water softener accordingly (See “Set Water Hardness”) section to set.
A small leak can waste hundreds of gallons of water in a few days. Fix all leaks and always fully close faucets.
the water softener accordingly (See “Set Water Hardness”) section to set.
tions on package.
a. Replace rotor/seal. b. Replace motor & switch.
Replace wiring harness or connections to position switch.
20
Troubleshooting
AUTOMATIC ELECTRONIC DIAGNOSTICS
This water softener has a self-diagnostic function for the electrical system (except input power and/or water meter). The water softener monitors electronic com­ponents and circuits for correct operation. If a mal­function occurs, an error code appears in the display.
FIG. 44
While an error code appears in the display, all buttons are inoperable except the SELECT button. SELECT remains operational so the service person can per­form the Manual Advance Diagnostics, see below, to further isolate the problem.
Procedure for removing error code from dis­play:
1. Unplug power supply from electrical outlet.
2. Correct problem.
3. Plug power supply back in.
4. Wait 8 minutes. The error code will return if
the problem was not corrected.
MANUAL ADVANCE DIAGNOSTICS
Use the following procedures to advance the water softener through the regeneration cycles to check operation.
Remove the top cover to expose the valve and ob ­serve cam and switch operation during valve rotation.
1. Press and hold SELECT for 3 seconds until “000” shows in the display, then release.
2. The 3 digits indicate water meter operation as fol­lows:
000 (steady) = Soft water not in use, and no flow
through the meter.
Open a nearby soft water faucet.
000 to 199 (continual) = Repeats for each gallon
of water passing through the meter.
3. The letter “P” and a dash (or dashes) indicate POSITION switch operation (See Figure 45). If the
letter appears, the switch is closed. If the dash shows, the switch is open.
Water Meter
4. Use the RECHARGE button to manually advance the valve into each cycle and check correct switch operation.
NOTE: Be sure water is in contact with the salt, and
not separated by a salt bridge (See "Breaking A Salt Bridge" section).
5. While in this diagnostic screen, the following infor­mation is available and may be beneficial for vari­ous reasons. This information is retained by the computer from the first time electrical power is applied to the electronic controller.
a. Press the
days this electronic control has had electrical power applied.
b. Press the qDOWN button to display the number
of regenerations initiated by this electronic con­trol since the code number was entered.
6. Press and hold the SELECT button until the model code (“o30” for Model EP100 or “o40” for Model EP200) shows in the display. This code identifies the softener model. If an incorrect model code is displayed, the softener will operate on incorrect configuration data.
Switch
p
UP button to display the number of
FIG. 45
FIG. 46
7. To change the code number, press the
q
DOWN button until the correct code shows.
8. To return to the present time display, press the SELECT button.
p
UP or
21
Troubleshooting
RESETTING TO FACTORY DEFAULTS
To reset the electronic controller to its factory default for all settings (time, hardness, etc.):
1. Press the SELECT button and hold it until the dis­play changes twice to show “CODE” and the flash­ing model code.
2. Press the to display a flashing “SoS”.
p
UP button (a few times, if necessary)
Model EP200Model EP100
FIG. 47
3. Press the SELECT button, and the electronic con-
troller will restart.
4. Set the present time, hardness, etc., as described on pages 12 & 13 (for Model EP100) or pages 15 & 16 (for Model EP200).
MANUAL ADVANCE REGENERATION CHECK
This check verifies proper operation of the valve motor, brine tank fill, brine draw, regeneration flow rates, and other controller functions. Always make the initial checks, and the manual initiated diagnos­tics.
NOTE: The electronic control display must show a
steady time (not flashing). If an error code shows, first press the SELECT button to enter the diagnostic display.
1. Press the RECHARGE button and hold in for 3 seconds. RECHARGE begins to flash as the soft­ener’s valve advances from the service to fill posi­tion. Remove the brinewell cover and, using a flashlight, observe fill water entering the tank.
If water does not enter the tank, look for an obstructed nozzle, venturi, fill flow plug, brine tub­ing, or brine valve riser pipe.
2. After observing fill, press the RECHARGE button to move the softener’s valve into the brine position. A slow flow of water to the drain will begin. Verify brine draw from the brine tank by shining a flash­light into the brinewell and observing a noticeable drop in the liquid level. This may take 15 to 20 minutes.
NOTE: Be sure water is in contact with the salt, and
not separated by a salt bridge (See "Breaking A Salt Bridge" section).
If the water softener does not draw brine, check for (most likely to least likely):
= Dirty or plugged nozzle and venturi, see
"Cleaning the Nozzle and Venturi" section.
= Nozzle and venturi not seated on the gasket, or
gasket deformed.
= Valve seals leaking.
= Restriction in valve drain, causing a back-pres-
sure (bends, kinks, elevated too high, etc.). See "Install Valve Drain Hose" section.
= Obstruction in brine valve or brine tubing.
NOTE: If water system pressure is low, an elevated
drain hose may cause back pressure, stop­ping brine draw.
3. Press the RECHARGE button to move the soften­er’s valve into the backwash position. Look for a fast flow of water from the drain hose. Check that the drain can adequately handle the flow and vol­ume.
An obstructed flow indicates a plugged top distribu­tor, backwash flow plug, or drain hose.
4. Press the RECHARGE button to move the soften­er’s valve into the fast rinse position. Again look for a fast drain flow. Allow the softener to rinse for a few minutes to flush out any brine that may remain in the resin tank from the brining cycle test.
5. To return the softener’s valve to the service posi­tion, press the RECHARGE button.
Need help troubleshooting? Call Toll Free 1-800-693-1138 Monday- Friday, 7 AM - 6 PM CST
or visit www.ecopurewaterproducts.com
When you call, please be prepared to provide the model and serial number,
found on the rating decal, located on the rim below the salt lid hinges.
22
Notes
23
8
7
6
5
Valve Assembly
See Pages 26 & 27
for parts
Softener Exploded View
13
14
12
15
11
16
27
1
2
4
6
19
3
7
5
17
18
25
20
21
8
10
26
9
22
23
24
24
Softener Parts List
Key
No.
Part No. Description
7112963
1
2
3
4 7077870 Top Distributor
5 7105047 Repl. Bottom Distributor
7331177
6
7
8
9 0502272 Resin, 1 cu. ft.
10 7331143 Repl. Brine Tank
11 7330977 Rim
12 7330985 Top Cover (order decal below)
13
14 7330993 Salt Lid (order decal below)
¢
á
á
á
á
á
7264922
7334696
7334206 Faceplate Decal, Model EP100
7334214 Faceplate Decal, Model EP200
7334222 Instruction Decal, Model EP100
7334230 Instruction Decal, Model EP200
Distributor O-Ring Kit (includes Key Nos. 1-3)
O-Ring, 73.0 x 82.6 mm
O-Ring, 20.6 x 27.0 mm
O-Ring, 69.9 x 76.2 mm
Tank Neck Clamp Kit (includes Key Nos. 6 & 7)
Clamp Section (2 req.)
Retainer Clip (2 req.)
Repl. Resin Tank, 22.9 x 88.9 cm, Model EP100
Repl. Resin Tank, 25.4 x 88.9 cm, Model EP200
Key
No.
Part No. Description
7331818
15
7331834
16 7337482 Power Supply, 28V DC
17 7155115 Cover, Brinewell
7109871 Brinewell, Model EP100
18
7214375
7332204
19
20
21
7331258
22
23
24
25 7310202 Brine Valve Assembly
26 7327568 Float, Stem & Guide Assembly
27 7139999 Drain Hose, 6 meters
¢
¢ Not illustrated.
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7352262 Owner’s Manual
Repl. Electronic Control Board (PWA), Model EP100
Repl. Electronic Control Board (PWA), Model EP200
Brinewell Assembly (including salt level decal), Model EP200
Brinewell Mounting Hardware Kit (includes Key Nos. 19-21)
Wing Nut, 1/4-20
Spacer, 1.9 cm long
Screw, 1/4-20 x 3.8 cm
Overflow Hose Adaptor Kit (includes Key Nos. 22-24)
Adaptor Elbow
Grommet
Hose Clamp
To order repair parts call toll free 1-800-693-1138, Monday - Friday, 7 AM - 6 PM CST.
Questions? Call Toll Free 1-800-693-1138
or visit www.ecopurewaterproducts.com
When you call, please be prepared to provide the model and serial number,
found on the rating decal, located on the rim below the salt lid hinges.
Manufactured and warranted by
Ecodyne Water Systems
1890 Woodlane Drive Woodbury, MN 55125
Monday- Friday, 7 AM - 6 PM CST
25
Valve Exploded View
50
51
70
87
86
85
84
83
82
81
80
88
90
89
60
61
54
66
63
53
67
59
62
52
91
55
56
57
58
70
78
79
77
Wear Strip
Seal
Cross-section
View
76
75
65
64
68
69
71
72
73
74
26
Valve Parts List
Key
No.
Part No. Description
50 7338111 Screw, #6-19 x 3.5 cm (2 req.)
51 7281291 Motor
52 7337474 Motor Mount
53 7284964 Cam & Gear
54 7030713 Switch
7331185
55
56
57
58
59
7129716 Seal Kit (includes Key Nos. 60-65)
60
61
62
63
64
65
66 7082087 Wave Washer
67 7199232 Rotor & Disc
7342665
68
69
70 7337563 Clip, 3/4”, pack of 4
71 7342673
72 7337571 O-Ring, 23.8 x 30.2 mm, pack of 4
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Drain Hose Adaptor Kit (includes Key Nos. 55-59)
Clip, Drain
Drain Hose Adaptor
Hose Clamp
O-Ring, 15.9 x 20.6 mm
Flow Plug, 7.6 lpm
O-Ring, 11.1 x 15.9 mm
O-Ring, 19.1 x 23.8 mm
O-Ring, 85.7 x 92.1 mm
Rotor Seal
O-Ring, 9.5 x 14.3 mm
Seal, Nozzle & Venturi
Drain Plug Kit, 3/4” (includes Key Nos. 64, 68 & 69)
Plug, Drain Seal
Spring
Installation Adaptor, 3/4”, pack of 2, including 2 ea. Clips & O-Rings (See Key Nos. 70 & 72)
Key
No.
Part No. Description
Turbine & Support Assembly,
7113040
73
74
75 7082053 Valve Body
76 7081201 Retainer, Nozzle & Venturi
77 7342649 O-Ring, 6.4 x 9.5 mm, pack of 2
78 1202600 Nut - Ferrule
79 7081104 Housing, Nozzle & Venturi
80 7095030 Cone Screen
81 1148800 Flow Plug, 1.1 lpm
82
83
84 7146043 Screen
85 7167659 Screen Support
86 7170262 O-Ring, 28.6 x 34.9 mm
87 7199729 Cap
88 7309803 Wire Harness, Sensor
89 7337466 Valve Cover
90 7342657 Screw, #10-14 x 5 cm, pack of 5
91 7278434
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7238450
7257454
7187772 Nozzle & Venturi Gasket Kit, EP100
7114533 Nozzle & Venturi Gasket Kit, EP200
7204362 Gasket Only
0521829 Flow Plug, 0.38 lpm, Model EP100
7084607 Flow Plug, 0.57 lpm, Model EP200
including 2 O-Rings (See Key No.
72) & 1 ea. of Key Nos. 73 & 74
Turbine Support & Shaft
Turbine
Nozzle & Venturi Assembly, EP100 (includes Key Nos. 76, 77 & 79-87)
Nozzle & Venturi Assembly, EP200 (includes Key Nos. 76, 77 & 79-87)
Bypass Valve Assembly, 3/4”, in ­cluding 2 O-Rings (See Key No. 72)
To order repair parts call toll free 1-800-693-1138, Monday - Friday, 7 AM - 6 PM CST.
Questions? Call Toll Free 1-800-693-1138
or visit www.ecopurewaterproducts.com
When you call, please be prepared to provide the model and serial number,
found on the rating decal, located on the rim below the salt lid hinges.
Manufactured and warranted by
Ecodyne Water Systems
1890 Woodlane Drive Woodbury, MN 55125
Monday- Friday, 7 AM - 6 PM CST
27
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