Ecobee EB-STATE4P-01 Installation Manual

How to install
your ecobee4

Be happy

You have joined a growing community
of people who want to conserve energy,
save money, and do something good
for our planet.

Let’s get started!

Download the ecobee app
for customized installation
instructions.

Or continue reading!

First things first.
Here’s what you’ll find in the box.

H

Rc

Y1

Y2

O/B

PEK

R

C

G

W1

W2

ACC-

ACC+

ecobee smart

thermostat

Trim plate

and stand

Thermostat

Install guide (this booklet),

room sensor manual, wire labels,

BackplateRoom sensor

Control Board

and voice card.

Power Extender

Kit (PEK)

Screws

Drywall plugs

You’ll also need these tools:

Drill for mounting

anchors (3/16” drill bit)

OPTIONAL

Hammer Pencil Wire stripper

Small

flathead screwdriver

Phillips

screwdriver

Guide 1 or Guide 2?
Start here to find out.

The steps in this section will help you
decide which install guide you’ll use
to complete the installation.

Start Your Install

These icons indicate useful tips and important reminders.

STEP 1

Power off your Heating, Ventilation, and
Air Conditioning (HVAC) system by using
the master switch or circuit breaker box.
This is important for your safety.

ON

OFF

OFF

ON

TIP Look for your master switch or circuit breaker box in the basement,

attic, utility closet, or behind a wall panel near the thermostat.

STEP 2

Confirm your system is off by turning on
your heat (during winter) or your AC
(during summer).
Wait a few minutes—you should not feel
air coming from your vents.

TIP If you have a boiler, check to see that the main flame is extinguished.

STEP 3

Remove your old thermostat cover from
the wall.

TIP Many thermostats simply pop off or unclip from the base, while others

may have screws that you will need to remove.

L1 L2

CHECKPOINT: COMPATIBILITY

Does your old thermostat’s backplate
have any of these indicators?

110 VAC

OR

WARNING

HIGH VOLTAGE

120 VAC

OR

240 VAC

YES

Sadly, you might

not be compatible.

You can double-check here:

ecobee.com/compatibility

NO

Great, please

continue to

the next page.

STEP 4

Take a picture of the wires connected to
the terminals of your old thermostat.
You may need to reference this photo
later on.

WARNING ecobee4 is designed for 24VAC with a 2A maximum
current. Do not connect it to line (high) voltage or millivolt systems.

CHECKPOINT: C WIRE

Do you have a C wire connected to your
old thermostat?

YES

RC RH RC RH

YES

Continue to

Guide 1

NO

NO

Continue to

Guide 2

GUIDE 1

Install your ecobee

with a C wire

If you have a C wire, it will
power your ecobee.
You won’t need the Power
Extender Kit included
in the box.

Guide 1

CHECKPOINT: DON’T SKIP AHEAD

Have you completed steps 1–4 in the
‘Start Your Install’ section?

YES

Continue to

the next page

NO

Return to step 1

in ‘Start Your Install’

STEP 5

Carefully disconnect and label the wires
from your old thermostat one at a time,
using the labels provided.

Rc

Y/Y1

W/W1

RC RH

TIP 1 If you have a jumper between Rc, Rh, or R, leave it alone. Only

label the wires that run from your wall into a terminal block.

TIP 2 To install accessories (humidifier, dehumidifier or ventilator)

please refer to the wiring diagrams in the ‘Extras’ section.

STEP 6

Unscrew the mounting plate of your old
thermostat to remove it from the wall.

W/W1

C

R

Y/Y1

RC RH

WARNING Be careful, as some thermostats may contain mercury.
Recycle your old thermostat safely with your local hazardous
waste facility.

STEP 7

Decide if you want to use the trim plate
with your ecobee. The trim plate is useful
if you want to hide marks or holes left on
the wall by your old thermostat.

R

Rc

G

Y1

Y2

O/B

PEK

H

C

W1

W2

ACC-

ACC+

or

STEP 8: OPTIONAL

If using the trim plate, align the mounting
holes on the trim plate and backplate and
press them into place together.

STEP 9

Pull the wires through the hole in the
middle of the backplate and then attach
the backplate to the wall using the
drywall anchors and screws provided.

G

Y/Y1

Rc

W/W1

C

TIP Use a 3/16” drill bit to drill a hole for the drywall plugs.

CHECKPOINT: INSERT YOUR R WIRE(S)

Do you have more than one R wire?
(That includes R, R

c, and Rh)

YES

H

R

R

H

C

W1

W/W1

W2

ACC-

C

ACC+

or

O/B

PEK

Rc

G

Y1

Y2

R

G

Y/Y1

YES

Insert your wires: Insert your single

R or Rc Rc

Rh Rh

NO

O/B

PEK

Rc

G

Y1

Y2

R

G

Y/Y1

NO

R, Rc, or Rh wire into

the Rc terminal.

H

R

C

W1

W/W1

W2

ACC-

C

ACC+

STEP 10

Insert your remaining wires into the side
(not the front) of their corresponding
terminal blocks.

H

W/W1

R

C

W1

W2

ACC-

ACC+

O/B

PEK

Rc

G

Y1

Y2

Rc

C

G

Y/Y1

TIP Press the terminal block levers to insert the wires more easily.

STEP 11

Tug on the wires gently to ensure they
are securely connected.

TIP When a wire has been connected correctly, the lever on that block

will lower.

STEP 12

Carefully push any excess wires back into
the hole and ensure there are no drafts
coming from the hole(s) in the wall.

TIP Large holes behind your thermostat will affect temperature

readings. Prevent drafts by covering the hole(s).

STEP 13

Gently press your ecobee into the
backplate until it ‘clicks’ into place.

TIP If the thermostat ‘rocks’ or is not flush with the wall, be sure the

excess wires are pushed all the way into the wall.

STEP 14

Turn the power to your HVAC system
back on using the master switch or at
the circuit breaker box.

ON

OFF

OFF

ON

STEP 15

Say hi to your new ecobee! The screen
will power on and guide you through
the setup and registration.

hi

TIP If your thermostat does not power on, please see the

troubleshooting tips in the ‘Extras’ section.

ALL DONE!

Congratulations,
you did it!

To complete your setup,
follow the instructions
on your ecobee screen.

Install your ecobee

without a C wire

If you don’t have a C wire,
you’ll need to use the
Power Extender Kit (PEK)
included to reliably power
your ecobee.

Guide 2

CHECKPOINT: DON’T SKIP AHEAD

Have you completed steps 1–4 in the
‘Start Your Install’ section?

YES

Continue to

the next page

NO

Return to step 1

in ‘Start Your Install’

CHECKPOINT: 3 OR 4 WIRES

The Power Extender Kit requires your
system to have the following wires:

4 wires: W/W1, Y/Y1, G, and R (or Rc or Rh)
or 3 wires: Y/Y1, G, and R (or Rc or Rh)

Do you have these wires?

YES

RC RH RC RH

YES

Continue to

the next page

The Power Extender Kit

will work with your system!

NO

NO

Contact us

To proceed call 1.877.932.6233

or email [e-mail]

STEP 5

Take your Power Extender Kit, wire labels,
tools, your smartphone, and go to your
HVAC system.

ecobee wire labels

Label wires at your:

Thermostat Control Board

TIP Your HVAC system can most often be found in your basement or

your attic.

Y

W

G

C

R

STEP 6

Open your HVAC system’s cover to reveal
the control board.

Control board

WARNING HVAC systems contain high voltage wires. Use caution
when working with the control board.

Y

W

G

C

R

STEP 7

Take a picture of the wires connected

to your control board. You may need to
reference this photo later on.

STEP 8

Label only the R, Y or Y1, G, and W or W1
wires with the matching labels provided.
If you have more than one wire going into
these terminals, only label those going to
your thermostat.

Wires going
to your A/C
(ignore these)

Y

W

G

C

R

TIP If you have wires connected to both Rc and Rh terminals at the control-

board you may have a two transformer system. Please contact support to
help you with installation: 1.877.932.6233 or [e-mail].

R

Y

W

G

Wires going
to your
thermostat

Y

W

G

C

R

STEP 9

Disconnect the wires labeled R, Y, G, and
W from the control board.

Y

W

G

C

R

W

Y

G

R

STEP 10

Connect the wires you disconnected from
the control board into their matching gray
terminal blocks on the Power Extender Kit.

W

Y

G

R

Y

W

G

R

TIP Press the buttons to insert the wires more easily.

STEP 11

Tug on the wires gently to ensure they
are securely connected.

W

Y

G

R

W

Y

G

R

TIP When a wire has been connected correctly, the button on that

block will lower.

Y

W

G

C

R

STEP 12

Connect the five white wires coming
out of your Power Extender Kit to
their corresponding terminals on the
control board.

Y

W

G

C

R

R G Y W

TIP Once again, tug on the wires gently to ensure they are

securely connected.

AFTER

CHECKPOINT: POWER EXTENDER KIT

Check that you have installed the Power
Extender Kit correctly. It should be
installed between your thermostat wiring
and your control board.

BEFORE

AFTER

STEP 13

Mount the Power Extender Kit inside your
HVAC system, taking care not to strain
the wires. Close the HVAC cover panel
securely and return to your thermostat.

TIP Make sure your HVAC panel is fully closed. Some systems will not

turn on if the cover panel has not been closed properly.

STEP 14

Back at your thermostat:
Carefully disconnect and label the wires
from your old thermostat one at a time,
using the labels provided.

Rc

Y/Y1

W/W1

RC RH

TIP If you have a jumper between Rc, Rh, or R, leave it alone. Only label

the wires that run from your wall into a terminal block.

STEP 15

Unscrew the mounting plate of your old
thermostat to remove it from the wall.

W/W1

C

R

Y/Y1

RC RH

WARNING Be careful, as some thermostats may contain mercury. Recycle
your old thermostat safely with your local hazardous waste facility.

STEP 16

Decide if you want to use the trim plate
with your ecobee. The trim plate is useful
if you want to hide marks or holes on the
wall left by your old thermostat.

R

Rc

G

Y1

Y2

O/B

PEK

H

C

W1

W2

ACC-

ACC+

or

STEP 17: OPTIONAL

If using the trim plate, align the mounting
holes on the trim plate and backplate and
press them into place together.

STEP 18

Pull the wires through the hole in the
middle of the backplate and then attach
it to the wall using the drywall anchors
and screws provided.

G

Y/Y1

Rc

W/W1

C

TIP Use a 3/16” drill bit to drill a hole for the drywall plugs.

STEP 19

Remove the Rc, C, and PEK labels from the
label sheet and attach them to the wires as
shown below:

R/Rc/Rh Rc G C Y PEK

H

R

C

C

W1

W/W1

W2

ACC-

ACC+

O/B

PEK

Rc

Rc

R

H

G

Y1

Y2

G

Y/Y1

PEK

STEP 20

First, connect these 3 wires as shown:

Rc, C, PEK

Then, connect any remaining wires to
their corresponding terminal.

H

R

C

C

W1

W2

ACC-

ACC+

O/B

PEK

Rc

G

Y1

Y2

Rc

R

H

Y/Y1

G

W/W1

PEK

TIP Press the terminal block levers to insert the wires more easily.

CHECKPOINT: DON’T SKIP AHEAD

Did you connect the correct wires to the
Rc, C, and PEK terminals, as shown below?

H

Rc

Y2

O/B

PEK

Rc

R

H

G

Y1

Y/Y1

PEK

G

W/W1

R

C

C

W1

W2

ACC-

ACC+

YES

Continue to

the next page

NO

Return to

Step 19

STEP 20

Tug on the wires gently to ensure they
are securely connected.

TIP When a wire has been connected correctly, the lever on that

block will lower.

STEP 21

Carefully push any excess wires back into
the hole and ensure there are no drafts
coming from the hole(s) in the wall.

TIP Large holes behind your thermostat will affect temperature readings.

Prevent drafts by covering the hole(s).

STEP 22

Gently press your ecobee into the
backplate until it ‘clicks’ into place.

TIP If the thermostat ‘rocks’ or is not flush with the wall, be sure the excess

wires are pushed all the way into the wall.

STEP 23

Turn the power to your HVAC system
back on using the master switch or at
the circuit breaker box.

ON

OFF

OFF

ON

STEP 24

Say hi to your new ecobee! The screen
will power on and guide you through the
setup and registration.

hi

TIP If your thermostat does not power on, please see the troubleshooting

tips in the ‘Extras’ section.

ALL DONE!

Congratulations,
you did it!

To complete your setup,
follow the instructions on
your ecobee screen.

EXTRAS

In here you’ll find:

— Troubleshooting

— Meet your ecobee

— Wiring diagrams

— Warranty and Legal

Extras

TROUBLESHOOTING

If your ecobee doesn’t turn on, please try
these steps:

1. Check that all wires are properly

inserted into the terminal blocks

at the thermostat. Tug on the

wires to ensure they are not loose.

2. Make sure your HVAC cover pan-

el is closed. Some systems will

not turn on if the cover panel

has not been closed properly.

Rc

PEK

ACC-

ACC+

W2

W1

R

H

Rc

R

H

G

C

W/W1

PEK

Y/Y1

G

Y1

Y2

O/B

C

TROUBLESHOOTING

3. If you have only one R wire (ei-

ther R, Rc, or Rh), make sure it’s

inserted into the Rc terminal.

4. If you installed the Power Extender

Kit, make sure you inserted the

wires into the correct terminals:

R

Your R, Rc,

or Rh wire

ecobee support is here to help:

CALL

1 877.932.6233 (North America)

1 647.428.2220 (International)

EMAIL

[e-mail]

MEET YOUR ECOBEE

Here’s what you’ll see on the home screen:

Slider to adjust

System Mode

Humidity

Indoor

Temperature

Menu

Weather

Temperature

Voice

Control

Quick

Changes

MEET YOUR ECOBEE

And here’s what that means:

System Mode

Shows your current ecobee setting

(h eat/cool /au to/o ff ).

Humidity

Shows the indoor humidity in

your home.

Indoor Temperature

Shows the indoor temperature in

your home.

Slider to adjust Temperature

Slide the bubble up or down to
adjust your preferred temperature.

Menu

Allows you to control your system,

schedule a vacation, and more.

Weather

Shows the local weather and forecast

for the week.

Quick Changes

Touch this button to easily switch

between Home and Away.

Voice Control

Allows you to turn volume up/down

and enable/disable microphone.

MEET YOUR ECOBEE

These system mode icons are shown on
the Home screen and in Quick Changes.

Heat

Your system is in heat mode.

A white icon means your system

is off. An orange icon means your

system is running.

Auto

Your system is in Auto mode,

meaning your system will heat or

cool as required.

Cool

Your system is in cool mode. A white

icon means your system is off. A blue

icon means your system is running.

Fan

Your fan is currently running.

More common icons you’ll find:

HOME SCREEN

2

Menu

MENU

Registration

Vacation

COMFORT SETTINGS

Home

VOICE

Voice Control Microphone Off Push to Talk

Menu

(with notification)

System Settings Schedule

Reminders

Away

Weather

Comfort Settings

Sleep

Quick

Changes

AboutAlerts and

Custom 1 (of 5)

Y1 Y2 C Y1 Y2 W1 W2 R C G

WIRING DIAGRAM

Conventional heating and cooling
(up to 2 stages each).

Rc

G

Y1

Y2

O/B

PEK

Air Conditioner Furnace

H

R

C

W1

W2

ACC-

ACC+

Stage 2

and cool,

if applicable

heat

NOTE Do not connect any jumper wires between Rc and Rh. ecobee does this

automatically. The R wire needs to go into the Rc terminal on
your ecobee.

W2O/B Y1 Y2 R C W1O/B W2 Y1 GY2 R C

WIRING DIAGRAM

Heat pump (air or geothermal) with
auxiliary heat.

Rc

G

Y1

Y2

O/B

PEK

Heat Pump Air Handler

H

R

C

W1

W2

ACC-

ACC+

Stage 2

compressor

and auxiliary

heat,

if applicable

NOTE Do not connect any jumper wires between Rc and Rh. ecobee does

this automatically. The R wire needs to go into the Rc terminal on
your ecobee.

HUMIDIFIER / DEHUMIDIFIER (1-WIRE SETUP)

Step 1: Locate the humidifier/dehumidifer
control and remove the plate.

HUM/DHUM

C

Thermidistat

HUM/DHUM

(24V)

Humidifier/

Dehumidifier Solenoid

R C G Y W

Furnace

Control Board

Humidifier/

Furnace

HUMIDIFIER / DEHUMIDIFIER (1-WIRE SETUP)

Step 2: Wire the humidifier/dehumidifer
as shown below.

RC

G

Y1

Y2

O/B

PEK

R

H

C

W1

W2

ACC-

ACC+

(24V) R CC G Y W

NOTE During setup, select 2-wire (ACC+, ACC-) accesory on the

thermostat screen.

HUMIDIFIER / DEHUMIDIFIER (2-WIRE SETUP)

Step 1: Locate the humidifier/dehumidifer
control and remove the plate.

R C G Y W

Furnace

Control Board

R C U U

ODT

Humidistat

Humidifier/

Dehumidifier

U U

HUMIDIFIER / DEHUMIDIFIER (2-WIRE SETUP)

Step 2: Wire the humidifier/dehumidifer
as shown below.

RC

G

Y1

Y2

O/B

PEK

Humidifier/

Dehumidifier

R C G Y W U U

Furnace

Control Board

NOTE During setup, select 1-wire (ACC+) accesory on the

thermostat screen.

R

H

C

W1

W2

ACC-

ACC+

Y2Y1 C O/B* W1 W2R

WIRING DIAGRAM

Boiler or radiant system with air handler
and conventional cooling or heating.

H

Rc

Y1

Y2

O/B

PEK

G

Air

Handler

Y1 Y2 R C G

R

C

W1

W2

ACC-

ACC+

*Reversing

valve for heat

pumps only

Air Conditioner

or Heat Pump*

NOTE Do not connect any jumper wires between Rc and Rh. ecobee does this

automatically. The R wire needs to go into the Rc terminal on
your ecobee.

Boiler

*Stage 2 heat

and cool,

if applicable

WIRING DIAGRAM

Power Extender Kit thermostat wiring.

H

Rc

G

Y1

Y2

O/B

PEK

W Y G R

R

C

W1

W2

ACC-

ACC+

NOTE Do not connect any jumper wires between Rc and Rh. ecobee does

this automatically. The R wire needs to go into the Rc terminal on
your ecobee.

VENTILATOR (2-WIRE SETUP)

Step 1: Locate the ventilator timer control
and remove the plate.

Ventilator

Timer

Control

R G

R G (HI/LO)

Ventilator /ERV/HRV

Ventilator

Timer

Control

VENTILATOR (2-WIRE SETUP)

Step 2: Wire the ventilator as shown below.

R

H

C

W1

W2

ACC-

ACC+

R G (HI/LO)

ERV/HRV

NOTE During setup, select 2-wire (ACC+, ACC-) accesory on the

thermostat screen.

LEGAL

Approvals

This product was designed and built in

accordance to RoHS directive 2002/95/EC
and contains no hazardous substances as
defined by this directive.

FCC Compliance Statement

Compliance Notice:

This equipment has been tested and found to

comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide

reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses and can radiate
radio frequency energy and, if not installed
and used in accordance with the instructions,
may cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur in
a particular installation. If this equipment
does cause harmful interference to radio or
television reception, which can be
determined by turning the equipment off
and on, the user is encouraged to try to
correct the interference by one or more of
the following measures:

· Reorient or relocate the receiving antenna.

· I ncrease the separation between the
equipment and receiver.

· Connect the equipment into an outlet on a

circuit different from that to which the
receiver is connected.

· Consult the dealer or an experienced radio/
TV technician for help.

This device complies with part 15 of FCC

rules. Operation is subject to the following
two conditions:

1. This device may not cause harmful
interference.

2. This device must accept any interference

received, including interference that may
cause undesired operation.

Change or modifications that are not
expressly approved by the manufacturer
could void the user’s authority to operate the
equipment.

RF Exposure Information:

This equipment complies with FCC radiation

exposure limits set forth for an uncontrolled
environment. In order to avoid the possibility
of exceeding the FCC radio frequency
exposure limits, human proximity to the
antenna shall not be less than 8 inches during
normal operation.

Industry Canada (IC)

Compliance Notice:

This device complies with Industry Canada

license-exempt RSS standard(s).

Operation is subject to the following two
conditions:

1. This device may not cause interference.

2. This device must accept any interference,
including interference that may cause
undesired operation of the device.

This Class B digital apparatus complies with

Canadian ICES-003.

Warning: Changes or modifications not

expressly approved by ecobee Inc. could

void the user’s authority to operate the

equipment.

RF Exposure Statement:

This equipment complies with IC RSS-102

radiation exposure limits set forth for an
uncontrolled environment. This transmitter
must be installed to provide a separation
distance of at least 8 inches from all persons
and must not be collocated or operating in
conjunction with any other antenna or
transmitter.

Industrie Canada (IC)

Avis de conformité :

Le présent appareil est conforme aux
CNR (Cahiers des charges sur les normes
radioélectriques) d’Industrie Canada
applicables aux appareils radio exempts
de licence.

L’exploitation est autorisée aux deux
conditions suivantes :

1. L’appareil ne doit pas produire de brouillage.

2. L’utilisateur doit accepter tout brouillage
radioélectrique de l’appareil, même si le
brouillage est susceptible d’en comprom­ettre le fonctionnement.

Cet appareil numérique de la classe B est
conforme à la norme ICES-003 du Canada.

Énoncé sur l’exposition aux fréquences radio :

Cet équipement est conforme aux limites
d’exposition aux fréquences radio d’IC RSS-102
définies pour un environnement non contrôlé.
Cet émetteur doit être installé à au moins 20
cm de toute personne et ne doit pas être
colocalisé ou fonctionner en association avec
une autre antenne ou émetteur.

FCC ID: WR911615121215
IC ID: 7981A – 11615121215
CAN ICES-3 (B)/NMB-3(B)
Assembled in China.

Warning: Changes or modifications not
expressly approved by ecobee Inc. could void
the user’s authority to operate the equipment

Avertissement : les changements qui ne sont
pas expressément autorisés par ecobee Inc.
pourraient annuler votre droit d’usage du
matériel..

3-Year Limited Warranty

ecobee warrants that for a period of three (3)
years from the date of purchase by the
consumer (“Customer”), the ecobee4 (the

“Product”) shall be free of defects in materials

and workmanship under normal use and
service. During the warranty period, ecobee
shall, at its option, repair or replace any
defective Products, at no charge. Any
replacement and/or repaired device are
warranted for the remainder of the original
warranty or ninety (90) days, whichever is
longer. A proof-of-purchase will be required
from the Customer in order for ecobee to
provide a replacement and/or repaired
device. This Warranty is valid only for
Product installed in the country in which it is
purchased.

If the product is defective, call Customer
Service at 1-877-932-6233. ecobee will make
the determination whether a replacement
product can be sent to you or whether the
product should be returned to our address.

In the event of a failure of a Product,
Customer may:

a. If Customer did not purchase the Product

directly from ecobee, contact the third
party contractor from whom the Product
was purchased to obtain an equivalent
replacement product, provided the
contractor determines that the returned
Product is defective and Customer is
otherwise eligible to receive a replacement
product;

b. Contact ecobee directly for service

assistance at 1-877-932-6233 and ecobee

will make the determination whether an

advance equivalent replacement Product
can be sent to Customer with return

shipping supplies (in which case a hold shall
be put on Customer’s credit card for the
value of the replacement Product until
ecobee has received the defective Product).
Product should be returned to our address.
If the returned Product is found by ecobee
to be defective and Customer is otherwise
eligible to receive a replacement product,
no amount shall be charged to Customer’s
credit card; or

c. Ship the defective Product directly to

ecobee, in which case Customer shall
contact ecobee directly at 1-877-932-6233,
so ecobee can make the required shipping
arrangements. Upon receipt of the defective
Product, ecobee will ship an equivalent
replacement product to Customer, provided
the returned Product is found by ecobee to
be defective and Customer is otherwise
eligible to receive a replacement product.

This warranty does not cover removal or
reinstallation costs and shall not apply if the
damages were found to be caused by
something other than defects in materials or
workmanship, including without limitation, if
the Product:

· Was operated/stored in abnormal use
or maintenance conditions;

· Is repaired, modified or altered, unless
ecobee expressly authorizes such repair,
modification or alteration in writing;

· Was subject to abuse, neglect, electrical fault,
improper handling, accident or acts of nature;

· Was not installed by a licensed Heating

Ventilating and Air Conditioning (HVAC)

contractor; or

· Was installed improperly.

ecobee’s sole responsibility shall be to repair
or replace the Product within the terms
stated above. ECOBEE SHALL NOT BE
LIABLE FOR ANY LOSS OR DAMAGE OF

ANY KIND, INCLUDING ANY SPECIAL,

INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING, DIRECTLY OR
INDIRECTLY, FROM ANY BREACH OF ANY

WARRANTY, EXPRESS OR IMPLIED, OR ANY

OTHER FAILURE OF THIS PRODUCT. Some
US states and Canadian provinces do not
allow the exclusion or limitation of incidental
or consequential damages, so the above
limitation or exclusion may not apply to you.

ecobee’s responsibility for malfunctions and
defects in materials and workmanship is
limited to repair and replacement as set
forth in this warranty statement. All express
and implied warranties for the product,
including but not limited to any implied
warranties and conditions of merchantability
and fitness for a particular purpose, are
limited to the three-year duration of this
limited warranty. No warranties, whether
expressed or implied, will apply after the
limited warranty period has expired. Some
US states and Canadian provinces do not
allow limitations on how long an implied
warranty lasts, so this limitation may not
apply.

ecobee neither assumes responsibility for
nor authorizes any other person purporting
to act on its behalf to modify or to change

this warranty, nor to assume for it any other
warranty or liability concerning this product.

This warranty gives you specific rights, and
you may also have other rights which vary
from jurisdiction to jurisdiction. If you have
any questions regarding this warranty, please
write to ecobee Customer Service.

Legal Notice

Use of the HomeKit™ logo means that an
electronic accessory has been designed to
connect specifically to iPod

®

iPad

, respectively, and has been certified by
the developer to meet Apple
standards. Apple is not responsible for the
operation of this device or its compliance
with safety and regulatory standards. Please
note that the use of this accessory with iPod,
iPhone, or iPad may affect wireless
performance. Apple, iPhone, iPad, and iPod
touch are trademarks of Apple Inc.,
registered in the U.S. and other countries.
HomeKit is a trademark of Apple Inc.

®

, iPhone®, or

®

performance

We’re here to help.

ecobee.com
[e-mail]

1.877.932.6233

© 2016 ecobee, Inc. All rights reserved. ecobee

and the ecobee logo are trademarks of ecobee

Inc., registered in the U.S. and other countries.

EB-STATE4-01

770-00034