Echex Nurit 3000, Nurit 3020, ValuePak 700 Quick Reference Manual

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QUICK REFERENCE GUIDE
FOR THE
N
URIT 2085/+,
NURIT 3000, NURIT 3020
*Denotes instructions for the Nurit 3000,
Nurit 3020, & ValuePak 700
222 W. Las Colinas Blvd. Suite 111
Irving, TX 75039
Tel: 877.888.CHEX Fax: 972.409.9162
www.e-chex.net
Merchant Name:________________________________
Merchant ID#__________________________________
STATE CODE TABLE
AL - Alabama AK - Alaska AZ - Arizona AR - Arkansas CA - California CO - Colorado CT - Connecticut DE - Delaware DC - D.C. FL - Florida GA - Georgia HI - Hawaii ID - Idaho IL - Illinois IN - Indiana IA - Iowa KS - Kansas KY - Kentucky LA - Louisiana ME - Maine MD - Maryland MA -
Massachusetts
MI - Michigan MN - Minnesota MS - Mississippi MO - Missouri
MT - Montana NE - Nebraska NV - Nevada NH - N. Hampshire NJ - New Jersey NM - New Mexico NY - New York NC - N. Carolina ND - N. Dakota OH - Ohio OK - Oklahoma OR - Oregan PA - Pennsylvania RI - Rhode Island SC - S. Carolina SD - S. Dakota TN - Tennessee TX - Texas UT - Utah VT - Vermont VA - Virginia WA - Washington WV - West Virginia WI - Wisconsin WY - Wyoming
TERMINAL RESPONSES
DECLINED / ID IS FLAGGED - Do not accept check. The ID is associated with a checking account that has a problem. Refer check writer to the phone number at the bottom of the receipt.
ERROR IN MICR - Check reader can’t read check. Ask for another form of payment or keep check for deposit.
ERROR IN ID - There was a format error in the ID. Re-enter the DL number.
NO ACH - The bank is not signed up for ACH (usually small banks or credit unions), or the check writer has a block against ACH debits. The terminal will also give this response if the check reader did not pick up the full ABA number or the transaction was manually entered.
BANK STOP - The bank has stopped or closed the account.
STLN/FRGD - Someone has reported that checks drawn on this account have been stolen or forged.
MANAGER NEEDED RESPONSES
You have the option to override any of these responses
and process the check, however it will not be guaranteed.
(A Re-presented check is the only exception)
RE-PRESENTED CHECK - The check number has been processed once already. It can be overridden if it was not a successful transaction the first time.
CHECK TOO LARGE - The face amount of the check exceeds the merchant’s guaranteed limit.
YOUNG ACCOUNT - Unrecognized check writer.
WIN/LOC DAY/LOC - Exceeds guarantee limit
IMAGE UPLOAD UNSUCCESSFUL - An error
occurred while attempting to upload images. Contact E-Chex for assistance.
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CHECK CONVERSION
USER ACTION TERMINAL RESPONSE
Press F3 *Press ENTER/PAYMT key
CHECK …...CONVERSION AMOUNT
Key in check AMOUNT, press ENTER
SWIPE/ENTER CHECK
Swipe CHECK through reader
SWIPE/ENTER DL
Swipe DL through the terminal or enter DL, then press ENTER
ENTER DL STATE
Press ENTER, if out of state, manually enter the State Initials, then press ENTER.
(Use the ALPHA/COPY key to enter in letters)
DIALING PROCESSING TEAR SLIP Press any k ey…
AUTH NUM 123-456
If you get Scroll Response Manager Needed, press the VOID key to display the response.
Then refer to the section that explains the response. If you wish to override the transaction,
follow the instructions under Overriding a Check Conversion.
OVERRIDING A CHECK CONVERSION
USER ACTION TERMINAL RESPONSE
Transaction entered…
SCROLL RESPONSE MANAGER NEEDED
Press the VOID key
SCROLL RESPONSE (Response will display)
Press ENTER
1. OVERRIDE
2. CANCEL
Press 1
Enter PASSWORD
Type PASSWORD, then ENTER
DIALING PROCESSING TEAR SLIP Press any k ey…
AUTH NUM 123-456
PRINTING RECEIPT COPIES
USER ACTION TERMINAL RESPONSE
Press ALPHA/COPY key
RECEIPT COPY:
1. Last Receipt
2. Any Receipt
Press FORCED key to select receipt type, then press ENTER
If you choose 1, the last receipt will print. If you choose 2, the terminal will display:
CHOOSE EDC TYPE
2. CREDIT
3. DEBIT
4. CHECK
Press FORCED key until the CHECK option is displayed, press ENTER
Type the transaction # from the receipt, press ENTER
Transaction # ?
Receipt will print out
VOIDING A TRANSACTION
USER ACTION TERMINAL RESPONSE
Press F3 *Press ENTER/PAYMT key
CHECK ………CONVERSION AMOUNT
Press VOID key
CHECK ………VOID AMOUNT
Key in check AMOUNT, press ENTER
SWIPE/ENTER CHECK
Swipe CHECK through reader
Enter PASSWORD
Type PASSWORD, then ENTER
DIALING PROCESSING TEAR SLIP Press any k ey… VOID ACCEPTED
Voids will not be accepted if the information entered does not match a transaction.
It will display: TRANS NOT FOUND
CHECK VERIFICATION
USER ACTION TERMINAL RESPONSE
Press F3 *Press ENTER/PAYMT key
CHECK ………CONVERSION AMOUNT
Press VERIFY key
CHECK ………VERIFY AMOUNT
Key in check AMOUNT, press ENTER
SWIPE/ENTER CHECK
Swipe CHECK through reader
1. PERSONAL CHECK
2. PAYROLL CHECK
Press the # that corresponds with the type of check you wish t o verify
SWIPE/ENTER DL
Swipe DL through the terminal or enter DL, then press ENTER
ENTER DL STATE
Press ENTER, if out of state, manually enter the State Initials, then press ENTER.
(Use the ALPHA/COPY key to enter in letters)
DIALING PROCESSING Receipt will print
AUTH NUM 123-456
BATCHING OUT
USER ACTION TERMINAL RESPONSE
Press BATCH/ALT key *Press FUNC key, then press 6 key
CHOOSE HOST:
1. ALL
Press ENTER
DIALING PROCESSING
ACCEPTED
PRINTING…..
For any check reader that captures an image of the check, the terminal will automatically
upload your images when it batches.
MANUAL CHECK VERIFICATION FOR MOTO
USER ACTION TERMINAL RESP ONSE
Press F3 *Press ENTER/PAYMT key
CHECK ………CONVERSION AMOUNT
Press VERIFY key
CHECK ………VERIFY AMOUNT
Key in check AMOUNT, press ENTER
SWIPE/ENTER CHECK
Press ENTER until screen reads:
Enter ABA:
Key in the 9 digit Routing #, press ENTER
Enter Account
Key in Account #, press ENTER
Enter Check No
Key in Check #, press ENTER
1. PERSONAL CHECK
2. PAYROLL CHECK
Press 1
Swipe/Enter DL
Swipe DL through the terminal or enter DL, then press ENTER
ENTER DL STATE
Press ENTER, if out of state, manually enter the State Initials, then press ENTER.
(Use the ALPHA/COPY key to enter in letters)
DIALING PROCESSING Receipt will print
AUTH NUM 123-456
SET TIME & DATE
USER ACTION TERMINAL RESP ONSE
Press MENU/ESC
MENU SCREEN
1. Reports
Press 5
SYSTEM OPTIONS:
1. Set Time/Date
Press ENTER
Displays current time & date
Press ENTER
SETTING DATE: MM/DD/YY
Key in the month, day, & year
SETTING TIME: hh:mm;00
Key in the hour & minute (military)
Displays new time & date
Press MENU/ESC 3 times
(Back to original screen)
TERMINAL PASSWORD
When prompted for a password, enter the day and month.
(ex. DDMM, or 1505 for May 15th)
MOTO conversions cannot be voided or overridden. Contact E-Chex for assistance.
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