Eccotemp Systems LLC EAQ1000, EAQ1034 Owner Manual

Phone: [phone] | Email: [e-mail] | Address: 315 - A Industrial RD Summerville, SC 29483

L5 English

PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALLATIONS. THIS MODEL

IS PART OF OUR PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.

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THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE.

1

Phone: [phone] | Email: [e-mail] | Address: 315 - A Industrial RD Summerville, SC 29483

Congratulations!

You’ve just purchased a new
Eccotemp L5 portable tankless

English L5

water heater. This will open a
world of enjoyment to going
tankless!

We highly suggest you take the
time to read through all of the
safety and installation procedures
in this manual, before attempting
to install your new water heater.

Should you have any questions,
please feel free to visit our
helpdesk located at
www.eccotemp.com for further
information.

General Safety ........................... 3-5

Features and Benets ............ 6-7

Care and Maintenance ......... 8-9

Getting Started ............................ 10

Use and Starting .................. 11-12

Troubleshooting Guide ...... 13-14

Product Comparison ............... 15

Warranty Information .............. 16

FOR YOUR RECORDS

Write the model and serial numbers here:
#_______________________________

#_______________________________

You can nd them on a label on the appliance
and/or packaging.

Staple sales slip or canceled check here.

Proof of the original purchase date is needed to
obtain service under the warranty.

READ THIS MANUAL

Inside you will nd many helpful hints on how to
use and maintain your water heater properly. A
little preventive care on your part can save you
time and money over the life of your water heater.
You’ll nd many answers to common problems in
the Troubleshooting Guide. If you review the chart
of Troubleshooting Tips rst you may not need to
call for service.

READ THE SAFETY INFORMATION

Your safety and the safety of others are very

important. There are many important safety
messages in this manual and on your water
heater. Always read and obey all safety messages.
This is the safety alert symbol. Recognize
this symbol as an indication of Important Safety

Information! This symbol alerts you

to potential hazards that can kill or hurt
you and others.

All safety messages will follow the safety alert

symbol and the words: “DANGER”, “WARNING”,
“CAUTION” or “NOTICE”.

These words mean:

DANGER - An imminently hazardous situation
that will result in death or serious injury.

WARNING - A potentially hazardous situation
that could result in death or serious injury
and/or damage to property.

CAUTION - A potentially hazardous situation
that may result in minor or moderate injury.

NOTICE: Attention is called to observe

a specied procedure or maintain a
specic condition.

PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALLATIONS. THIS MODEL

IS PART OF OUR PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.

2

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IMPORTANT SAFETY INFORMATION READ ALL
INSTRUCTIONS BEFORE USING

Be sure to read and understand the entire Use and Care Manual before attempting to install or
operate this water heater. It may save you time and money. Pay particular attention to the Safety
Instructions. Failure to follow these warnings could result in serious bodily injury or death. Should
you have problems understanding the instructions in this manual, or have any questions, STOP,
and get help from a qualied service technician, or the local gas utility.

DANGER!

PROPERLY INSTALL WATER HEATER

Failure to properly install the water heater outdoors as outlined in the Installation
Instructions in this manual can result in unsafe operation of the water heater. To avoid
the risk of re, explosion, or asphyxiation from carbon monoxide, never operate this
water heater unless it is installed properly and has an adequate air supply for proper
operation. Be sure to inspect the ue terminal for proper installation at initial start-up;
and at least annually thereafter. Refer to the Care and Cleaning section of this manual
for more information regarding ue terminal inspection.

WARNING!

Gasoline, as well as other ammable materials and liquids (adhesives, solvents, paint
thinners etc.), and the vapors they produce are extremely dangerous. DO NOT handle,
use or store gasoline or other ammable or combustible materials any where near or in
the vicinity of a water heater or any other appliance. Be sure to read and follow the labels
on the water heater, as well as the warnings printed in this manual. Failure to do so can
result in property damage, bodily injury or death.

L5 English

Vapors from ammable
liquids will explode and catch re

causing death or severe burns.

Do not use or store ammable products
such as gasoline, solvents or adhesives

In the same room or area near the

water heater.

Keep ammable products :

1. Far away from heater

2. In approved containers

3. Tightly closed

4. Out of children‘s reach

Installation:

Do not Install water heater where ammable products will be stored or used
unless the main burner ame Is at least 18” above the oor. This will reduce, but
not eliminate, the risk of vapors being ignited by the main burner ame.

Read and follow water heater warnings and Instructions. If owners manual is
missing, contact the retailer or manufacturer.

PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALL ATIONS. THIS MODEL

IS PART OF OUR PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.

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Water heater has a main burner ame.
The main burner ame

1. Can come on at any time and

2. Will ignite ammable vapors.

Vapors:

1. Cannot be seen

2. Are heavier than air

3. Go a long way on the oor

4. Can be carried from other rooms to
the main burner ame by air currents.

3

English L5

Phone: [phone] | Email: [e-mail] | Address: 315 - A Industrial RD Summerville, SC 29483

DANGER!

NATURAL GAS AND LIQUEFIED PETROLEUM MODELS

Both liquid propane and natural gas have an odorant added to aid in detecting
a gas leak. Some people may not physically be able to smell or recognize this
odorant. If you are unsure or unfamiliar with the smell of liquid propane or
natural gas, ask the gas supplier. Other conditions, such as “odorant fade”, which
causes the odorant to diminish in intensity, can also hide or camouage a gas
leak. Always check with commercial leak detector or soapy water.

• Gas detectors are recommended in liquid propane and natural gas

applications and their installation should be in accordance with the detector
manufacturer’s recommendations and/or local laws, rules, regulations or
customs.

• Water heaters utilizing liquid propane gas are dierent from natural gas

models. A natural gas water heater will not function safely on liquid propane
gas and vice versa.

• No attempt should ever be made to convert the water heater from

natural gas to liquid propane gas. To avoid possible equipment damage,
personal injury or re, do not connect the water heater to a fuel type not
in accordance with the portable tankless water heater data plate; propane
for propane portable tankless water heaters and natural gas for natural gas
portable tankless water heaters These portable tankless water heaters are
not certied for any other fuel type.

• Liquid propane appliances should not be installed below grade (for example,

in a basement) if such installation is prohibited by federal, state and/or local
laws, rules, regulations or customs.

• Propane or liquid propane gas must be used with great caution. It is heavier

than air and will collect rst in lower areas making it hard to detect at nose
level.

• Before attempting to light the water heater, make sure to look and smell

for gas leaks. Use a soapy solution to check all gas ttings and connections.
Bubbling at a connection indicates a leak that must be corrected. When
smelling to detect a gas leak, be sure to sni near the oor also.

• It is recommended that more than one method, such as soapy solution, gas

detectors, etc., be used to detect leaks in gas applications.

Notice: If a gas leak is present or suspected:

• DO NOT attempt to nd the cause yourself.

• DO NOT try to light the water heater.

• DO NOT touch any electrical switch.

PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALL ATIONS. THIS MODEL

IS PART OF OUR PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.

4

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ADDITIONAL WARNINGS

1. Do not leave unattended.

2. The exhaust gas and top of the portable
tankless water heater is HOT! Do not place
hands or any foreign object near the top of the
heater.

3. Do not use in high wind conditions.

4. If the smell of gas is detected, turn o the gas

valve at the tank immediately! Do not use ame

for leak detection.

5. Use only Liquid Propane.

6. Use only outdoors.

7. Do not over tighten the gas regulator
connection to the portable tankless water
heater with a wrench. This may cause a crack in
the gas regulator.

L5 English

The Purpose and Benets the L5

The Eccotemp L5 is a portable liquid propane red water heater capable of delivering 1 to 1.4
gallons of hot water almost anywhere. The portable tankless water heater has standard 1/2” NPT
pipe ttings and an adapter for using a standard garden hose for inlet water supply.

The L5 is not a toy. People around the world use similar portable tankless water heaters to heat
water for recreation use, safely, and reliably.

Gas is recommended to be supplied from a standard 20 pound propane cylinder (not included)
such as used with outdoor grills. A regulator with hose is included with the heater.

A shower nozzle with on/o switch and multiple spray patterns is included.

Ignition is automatic and powered by 2 “D” cell batteries (not included). Burners come on when
water ows, and o when the water is shut o. No pilot light!

There is an automatic 20 minute shuto timer as an additional safety feature. This timer is reset
each time operation stops or the shower head is turned o and then back on.

Ideal operating use with water pressure between 20-80 PSI.

PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALL ATIONS. THIS MODEL

IS PART OF OUR PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.

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5

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Fuel Type

Model

Activation Flow Rate

BTU/h

Related gas pressure

Ignition

Protections

Dimensions

Pipe ttings

LPG (Liquid propane gas)

L5

25 PSI

35,000

0.4 PSI

Electric Pulse, D cell Battery Powered
(No electrical connection required)

Auto-cut o water control, automatic ignition, anti-dry combustion
protection, over-pressure overheating and ameout

11.5” x 17.0” x 4.7”

1/2” NPT, incoming/outgoing water & gas

TECHNICAL SPECIFICATIONS - PORTABLE

Gas Setting

Highest

Lowest

TEMPERATURE INCREASE PER GPM

MODEL

L5
Portable

Functions and Features

English L5

• Water controlled automatic ignition: Water pressure between 20-80 PSI and

0.75-1.0 GPM opens the ignition circuit for easy and convenient operation.

• Auto-cut-o protection: The auto-cut-o protection will shut the gas supply

o immediately in the event of ameout to reduce the risk of gas leakage.

• Removable drain valve to avoid water pipe and regulator damage caused by

freezing water*.

• Anti-dry combustion protection: The portable tankless water heater will shut

o the gas supply in the event water stops owing through the portable
tankless water heater.

*Read the maintenance section on draining the portable tankless water
heater entirely to avoid freeze related issues.

0.5 GPM

96 °

34 °

*Temperature increases listed are based on use of the water heater under optimal conditions.

Variable factors such as incorrect or imperfect installations and varying incoming water

temperatures may yield dierent results.

1.0 GPM

48 °

17 °

1.5 GPM

32 °

11 °

2.0 GPM

25 °

9 °

PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALL ATIONS. THIS MODEL

IS PART OF OUR PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.

6

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protection

Phone: [phone] | Email: [e-mail] | Address: 315 - A Industrial RD Summerville, SC 29483

Construction and parts of the L5

L5 English

PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALL ATIONS. THIS MODEL

IS PART OF OUR PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.

Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator

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Phone: [phone] | Email: [e-mail] | Address: 315 - A Industrial RD Summerville, SC 29483

Care and Maintenance

6 MONTH CLEANING ROUTINE

English L5

To prevent water scale, lime or rust deposit buildup and ensure
your Eccotemp tankless water heater is running as eciently as
possible it is highly recommended that you clean your Eccotemp
tankless water heater every 6 months. To do this we recommend
that you use our Eccotemp EZ-Flush System Descaler Kit. For more
information and to purchase please visit us at www.eccotemp.com
or call 1-866-356-1992.

DANGER: Before
disconnecting the
water supply, make
certain no one will
be exposed to the
danger of the hot
water released by
disconnecting. The
water may be hot
enough to create a
scald hazard. The
water should be
released into a
suitable drain to
prevent injury or
property damage.

DANGER: Hotter
water increases the
potential for hot
water scalds.

DANGER: Failure
to perform the
recommended
routine preventative
maintenance can
harm the proper
operation of this
water heater, which
can cause carbon
monoxide dangers,
excessive hot water
temperatures and
other potentially
hazardous conditions.

Properly maintained, your water heater will provide years of
dependable trouble-free service. It is recommended that a periodic
inspection of the burner, water lter and top exhaust should be made
by service personnel qualied in gas appliance repair.

It is suggested that a routine preventive maintenance program be
established and followed by the user.

Inspect the area around the water heater to ensure a safe operating
environment. Keep water heater area clear and free from combustible
materials, gasoline, and other ammable vapors and liquids. Ensure the
unit has not been damaged. If damage or denting is present, contact a
service personnel to verify proper operation.

Check for any abnormal sounds during normal operation of the water
heater.

All piping should be checked for gas and/or water leaks. Refer to page
4 of this manual for instructions on leak testing.

The air intake and cold water supply lters should be cleaned monthly.
Refer to the “Housekeeping” section for
further information.

DO NOT operate the water heater if you feel something is wrong with the
unit.

DO NOT allow children to operate or otherwise handle the unit.

PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALL ATIONS. THIS MODEL

IS PART OF OUR PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.

8

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Housekeeping

HOW TO CLEAN THE WATER FILTER:

1. Make sure the unit is OFF

2. Disconnect the water supply from the water heater.

3. Locate the lter at the end of the water inlet pipe and gently remove with a

screw driver.

4. Rinse the lter in a sink or with a hose to remove any debris.

5. Return the lter by gently inserting back into the end of the water inlet pipe.

6. Reconnect the water supply and turn ON the water heater.

Before performing any Housekeeping tasks to this water heater, be sure to turn the unit o and

disconnect the water supply.

Vacuum around the water heater for dust, dirt and lint on a regular basis. Clean the water heater and

front panel by using a damp soft cloth with a few drops of mild detergent and gently wiping the

surfaces of the unit. Wipe any remaining moisture with a dry soft cloth.

To ensure sucient ventilation and combustion air supply, proper clearances must be maintained. The

water lters should be cleaned on a monthly basis.

L5 English

Storage

When not in use your portable tankless water heater should be stored away in a climate controlled

area. WARNING: Item should not be left or stored in freezing conditions. Internal damage can occur.

1. Upon completion of use prepare your water heater for storage.

2. Turn OFF water and gas supply and then disconnect from water heater.

3. Open the drain valve (ribbed cylindrical stem next to the water input valve) to ensure draining of

water.

4. Remove the lter at the end of the water inlet pipe and clean. Return lter after cleaning. (see

Housekeeping section above for instructions)

5. Store water heater in a climate controlled area.

PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALL ATIONS. THIS MODEL

IS PART OF OUR PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.

Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator

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Getting Started

English L5

1. Check box for damage. Damages caused in shipment must be reported immediately.

2. Make sure you have all the parts:

Please note: included parts and accessories may vary depending on country and regulations.

qty. 1 - Water heater

qty. 1 - Gas hose

and regulator

qty. 1 - Vent Shield

qty. 1 - Hardware pack

qty. 1 - Shower Nozzle

and Hose

qty. 1 - 1/2” NPT to

garden hose adapter

All accessories come with a 30 day manufacturers warranty

3. If the vent shield is included in your model, attach the vent shield securely to the top of your
portable tankless water heater by sliding the shield into the designated slots.

4. If using a standard garden hose, attach the 1/2” NPT to garden hose adapter to the tting
marked ‘Water Input”. Use Sealant tape or other approved sealing method on the threads for a
secure, water tight t. Check to make sure the screen inside the water inlet is in place and clean.
Then attach your water input/garden hose.

5. Install gas supply line and regulator to the portable tankless water heater by using 2 wrenches,
one on the compression tting already attached to the water heater and the other on the gas
line. DO NOT OVER TIGHTEN. OVER TIGHTING MAY CRACK THE GAS REGULATOR CAUSING A
GAS LEAK! Check for any gas leak before ignition! Make sure the gas connection is secured.

6. Attach the shower nozzle hose to the water output to the tting marked ‘Water Outlet.’ Do not
over tighten.

7. Install two D Cell batteries in the compartment on the bottom left of the heater. Check that
batteries are facing the correct direction.

8. Use the top tab on the portable tankless water heater to suspend from a mounted screw
capable of holding 30 pounds. Place at a comfortable height without putting stress on the gas
hose. Do not use suspended from the handle! Do not permanently mount this portable tankless

water heater!

9. Attach gas regulator with hose to the LP tank. Use hand pressure only on the plastic connector.
LEAVE GAS TANK VALVE IN THE “OFF” POSITION.

Before going to the USE section:

Check around area for ammables, especially gasoline or other vapors which may ignite. The Exhaust and

top of the portable tankless water heater will get HOT! Make sure there are no foreign objects around the
portable tankless water heater or that have fallen into the top.

PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALL ATIONS. THIS MODEL

IS PART OF OUR PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.

10

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Use and Starting

Warning: This model is intended for recreational & portable use only. This
model CANNOT be permanently mounted or plumbed in any way.

1. Turn on incoming water supply. Ensure that you have adequate water
pressure between 20-80 PSI.

2. Turn your water output device to its “o” position.

3. Turn the gas valve on the cylinder all the way open.

4. IF THE SMELL OF GAS IS DETECTED, TURN OFF THE GAS VALVE
IMMEDIATELY!!

5. Set the water regulator knob on the face of the portable tankless water
heater to its highest setting.

6. Set the gas regulator knob on the face of the portable tankless water
heater to its minimum setting.

7. Turn on your water output device to the “on” position and adjust to the

desired water ow.

8. There will be a series of audible clicks and the burner will ignite. Should

the burner not ignite after 5 seconds, shut o and go to the “Trouble

Shooting” section.

9. Upon completion of use or storage, open the drain valve (ribbed
cylindrical stem next to the water input valve) to ensure draining of water.

10. Turn o your gas supply.

L5 English

11. WARNING: If the outside temperature is around or below freezing (32
degrees F, 0 degrees C), ensure that the drain valve is opened and water
drained from the portable tankless water heater after each use to avoid
internal damage to the water regulator. You will also need to unhook the
outgoing water line to ensure that any water in the heat exchanger is
drained. Failure to properly drain your portable tankless water heater will
cause water damage which may or may not be reparable. Please check the
warranty information found on our website at www.eccotemp.com for
more information on freezing issues.

WARNING!

GAS HOSE ADAPTER

THE L5, L7,& L10 PORTABLE TANKLESS WATER HEATERS HAVE 1/2” TO 3/8” ADAPTER ALREADY

PLEASE ENSURE THE ADAPETER IS CORRECTLY INSTALLED WITH THREAD SEALANT. A

MULTIPLE WRAPS OF SEALANT TAPE MAY BE NECESSARY TO ASSURE COMPLETE SEAL.

PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALL ATIONS. THIS MODEL

IS PART OF OUR PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.

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ATTACHED TO THE GAS INLET ON THE WATER HEATER.

SPOOL OF SEALANT TAPE IS INCLUDED WITH THE WATER HEATER.

ALWAYS CHECK FOR GAS LEAKS BEFORE USING HEATER.

11

English L5

Phone: [phone] | Email: [e-mail] | Address: 315 - A Industrial RD Summerville, SC 29483

Adjustment

The temperature of the outgoing water is dependent on the temperature of the incoming
water balanced with the amount of heat applied. Use extreme caution when setting the
outlet water temperature.

1. With the water regulator set to high, and the gas regulator set to
low, feel the outgoing water. This is the lowest setting available.

2. To initially raise the outgoing temperature, slowly turn the gas valve
towards maximum. Adjust slowly and check the temperature often.
There will be a slight delay between increasing the gas supply and
the increase in water temperature.

3. Should the outlet water temperature need to be higher, slowly

reduce the water ow regulator until desired temperature is reached.

(Warning: Do not alter or change this water heater’s original temperature sensor)

WARNING: THE PORTABLE TANKLESS
WATER HEATER IS CAPABLE OF PRODUCING
SCALDING WATER TEMPERATURES!

PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALL ATIONS. THIS MODEL

IS PART OF OUR PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.

12

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DO NOT RETURN TO STORE

Please visit our Helpdesk at www.eccotemp.com or contact us via email at
[e-mail] if you encounter a problem!

Troubleshooting

Portable tankless water heater will not st art – there are no audible clicks at startup:

a. The rst thing to check is to ensure that the incoming water on the “right” side of the portable
tankless water heater. If the incoming and outgoing are reversed, the portable tankless water heater
will not work. The incoming is on the far right and the outgoing is in the middle.

b. The “On/O” switch should be with the”-” sign pushed down.

c. Check to make sure you have fresh batteries and they are installed in the correct position.

d. Number one reason that the portable tankless water heater does not ignite is that there is not
enough water pressure. You need to make sure that you have a minimum of 20 PSI of sustained water
pressure.

ADJUSTMENT: Looking up at the bottom of the portable tankless water heater, you will see 2 oval
holes in the case. The hole that is furthest on the right looks up at the water regulator where you will
see two Phillips head screws. Take the screw that is fur thest on the right in about a 1/4 or 1/2 turn. This
will enable the portable tankless water heater to operate on a lower water pressure by restricting ow.

There is a simple test that we can help you perform if you are unaware if you have enough water
pressure. Please visit the Eccotemp helpdesk at www.eccotemp.com/helpdesk or contact us via email
at [e-mail] for additional troubleshooting steps.

e. A wire has become disconnected inside the portable tankless water heater during shipping. Make
sure the gas is OFF and the switch is in the OFF position. The front cover is held by four screws, two
top, two bottom. The knobs pull o. All the wiring is done with push together plastic connec tors. They
are all visible without fur ther dismantling of the por table tankless water heater. It should be obvious
when a wire has become disconnected.

NOTE: Before attempting to remove the cover, call technical support at 866.356.1992

f. It is possible that some debris or epoxy might have entered the water regulator. Check to see if the
lter screen on the waler inlet is clear of debris. You can also reverse the hookup by taking your water
source and hooking it up to the water outlet side and back ushing the system.

Propane gas cylinders sometimes are contaminated with air, especially new tanks upon their rst
lling. Cycle the portable tankless water heater on and o by using the shower head switch several
times (5) to purge the air from the gas.

Should a portable tankless water heater fail to light or stay lit after 10 cycles, please visit the eccotemp
helpdesk at ww w.eccotemp.com/helpdesk or contact us via email at [e-mail] for
additional troubleshooting steps.

Portable tankless water heater will not st art – but there are audible clicks at startup:

a. The portable tankless water heater requires a minimum of about 2 GPM and a minimum of about 25
PSI. Note: water pressure is at the lower end of operating parameters. You will need a sustained water
pressure of approximately 40-60 PSI for adequate use if you are using a 12/18/120 volt pump. See
adjustment in previous section.

b. High Wind. For safety reasons the heater will not star t in sustained wind, nd an alternate location
for the water heater.

c. Out of, or low on gas. Propane gas cylinders sometimes are contaminated with air, especially new
tanks upon their rst lling. Cycle the portable tankless water heater on and o by using the shower

head switch several times (5) to purge the air from the gas.

L5 English

PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALL ATIONS. THIS MODEL

IS PART OF OUR PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.

Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator

THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE.

13

Phone: [phone] | Email: [e-mail] | Address: 315 - A Industrial RD Summerville, SC 29483

Troubleshooting Continued...

English L5

d. One of the ignition sensors is bent and/or too close to the burner. Look to ensure that the
ignition pins and the heat sensor are completely vertical and they do a 90 degree to the back of the
box. If they are not straight (i.e. a 45 degree angle) then you can straighten them with pliers. Please
call technical support at 866.356.1992 for assistance with this matter.

e. The thermocouple is either too high or too low to complete the circuit. Check to ensure that
the thermocouple is ush with the hole in the heat exchanger. Please call technical support at

866.356.1992 for assistance with this matter.

f. The gas sensor wire might have come loose or is no longer connected. Please call technical
support at 866.356.1992 for assistance with this matter.

The water does not get hot enough:

a. You are operating the portable tankless water heater above 4,000 feet. While it has been eld
tested up to 5,500 feel, we only recommend using it below elevations of 4,000-5,500 feet.

b. Look into the viewer panes (3 teardrop shaped windows on the front cover) to see if there is a
blue ame. If the ame is yellow there could be a cracked gas regulator. Do Not Attempt to use the
portable tankless water heater and call Eccotemp directly at 866.356.1992.

c. Please refer to the eccotemp helpdesk for more troubleshooting solutions at www.eccotemp.
com/helpdesk.

Water is owing. but there is no hot water coming out:

a. Ensure that you have the incoming water supply and the outgoing water supply hooked up
properly. Your water supply should be attached to your incoming connection (located on the
far right) and the shower head should be attached to the outgoing water (located as the center
connection).

b. Ensure that you have adequate water pressure of at least 20 PSI, sustained.

c. Ensure that you have adequate gas in your propane bottle and that the LP regulator is threaded
all of the way on to the portable tankless water heater.

d. Fresh batteries are required for ignition spark. Make sure batteries are aligned in the proper
polarity(+/-) Flat negative of battery towards spring side of battery compartment.

e. Please refer to the eccotemp helpdesk for more troubleshooting solutions at www.eccotemp.
com/helpdesk.

If you are still having troubles or are on a modied water system, please call technical support at

866.356.1992.

The portable tankless water heater does nothing:

a. Ensure that you have your water source hooked up to the water inlet side (far right connection)
and the shower handle is hooked up on the water outlet side (middle connection).

b. Ensure that you have an adequate supply of propane.

c. Ensure that you have fresh batteries.

d. Please refer to the eccotemp helpdesk for more troubleshooting solutions at
www.eccotemp.com/helpdesk.

PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALL ATIONS. THIS MODEL

IS PART OF OUR PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.

14

THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE.

Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator

Phone: [phone] | Email: [e-mail] | Address: 315 - A Industrial RD Summerville, SC 29483

L5

INSTALLATION

BTU

Flow Rate

Portable

Power Source

Ga s Type

Venting

Water Pressure

Regulator & H ose

Temperature Control

Warranty

Product Dimensions

SPECIFICATIONS

Package Dimensions

PORTABLE PRODUCT COMPARISONS

L7

L5 L7

OUTDOOR ONLY

37, 500

Rated 1.5 GPM

Yes

2 “D” Cell Batteries

Liquid Propane Only

None Needed

20-80 PSI

Standard / Included

Manu al 80° - 120°F

1 Yea r

12” x 4.5” x 20 ” - 11.2 lbs

12.4” x 7.7” x 21.9” - 13.8 l bs

OUTDOOR ONLY

41,000

Rated 1.6 GPM

Yes

2 “D” Cell Batteries

Liquid Propane Only

None Needed

20-80 PSI

Standard / Included

Manu al 50° - 125°F

2 Yea rs

13.5” x 6.5” x 19.5” - 14.7 lbs

14” x 7.7” x 25.8” - 16 lbs

L5 English

L10

L10

OUTDOOR ONLY

75,000

Rated 2.65 GPM

Yes

2 “D” Cell Batteries

Liquid Propane Only

None Needed

25-80 PSI

Standard / Included

Manu al 80° - 140°F

1 Yea r

15” x 6.5” x 35” - 17.5 lbs

15.7” x 9.6” x 35.4” - 23 .5 lbs

PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALL ATIONS. THIS MODEL

IS PART OF OUR PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.

Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator

THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE.

15

Phone: [phone] | Email: [e-mail] | Address: 315 - A Industrial RD Summerville, SC 29483

Eccotemp Systems ,LLC
Limited Warranty Information

English L5

EccoTemp hereby warrants this product to be free of material defects in materials and workmanship when
installed and operated according to EccoTemp’s installation and operating instructions. This Limited Warranty
extends to the original purchaser and subsequent owners, but only while the product remains as the site of
the original installation. This Limited Warranty terminates if moved or reinstalled at a new location. There are
no warranties, express or implied made or given other than contained in this Limited Warranty. No agent,
employee or representative of EccoTemp has any authority to bind EccoTemp to any representation or warranty
concerning the Product not contained in this Limited Warranty.

Except as expressly set forth herein, THERE ARE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING, WITHOUT LIMITATION, AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE WITH RESPECT TO ANY GOODS SOLD HEREUNDER. BUYER’S EXCLUSIVE REMEDY IS LIMITED TO
REPAIR OR REPLACEMENT OF THE GOODS SOLD, AT ECCOTEMP’S DISCRETION. ECCOTEMP SHALL NOT BE
LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Item Period of Coverage

Heat Exchanger 1 year
All other parts 1 year
Free Accessories (Showerhead,hose,regulator etc) 30 days

Coverages are void if the unit is used in a hot water circulation loop, in series with a circulation system or where
an on-demand recirculation system is not incorporated.
Owner is responsible for all other costs incidental to repair such as labor, shipping, delivery and permits. Proof
of purchase required. Products repaired will be covered under this Limited Warranty for the remainder of term
of the original purchase.
This Limited Warranty becomes null and void if any of the following are determined to be a contributing factor
to the failure of the product:

1. Abuse, misuse, alteration, neglect or misapplication;

2. Improper or inadequate maintenance;

3. Inadequate water quality;

4. Installation in a corrosive or otherwise destructive environment;

5. Freeze Damage;

6. Scale buildup;

7. Incorrect gas or water pressure;

8. Acts of force Majeure

This Product is not to be used as a pool or spa heater.

Shipping Related Costs:
Within the rst 30 days of purchase, Eccotemp will cover all ground shipping costs for warranty related issues,
excluding AK, HI, Canada, and any location outside of the continental US. After the rst 30 days of purchase,
Eccotemp will cover all shipping costs to the customer for warranty related issues, excluding AK, HI, Canada,
and any location outside of the continental US. After the rst 30 days of purchase, the customer is responsible
for all shipping to Eccotemp, regardless of reason or circumstance. The method for warranty related shipping
will be Ground equivalent with the provider of Eccotemp’s choosing.

AK, HI, Canada, and any location outside of the continental US, will be responsible for all shipping costs,
regardless of reason or circumstance.

All shipments of any type of product coming to Eccotemp for any reason must have an RGA for any repairs to
be made. Please contact Eccotemp to obtain an RGA number prior to shipping anything to Eccotemp. Failure to
do so could result in loss of product. Eccotemp will not be responsible for replacement due to loss or damage
if these steps are not properly followed.

PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALL ATIONS. THIS MODEL

IS PART OF OUR PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.

THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE.

16

Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator

Phone: [phone] | Email: [e-mail] | Address: 315 - A Industrial RD Summerville, SC 29483

L5 English

PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALL ATIONS. THIS MODEL

IS PART OF OUR PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.

Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator

THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE.

17

English L5

Phone: [phone] | Email: [e-mail] | Address: 315 - A Industrial RD Summerville, SC 29483

PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALL ATIONS. THIS MODEL

IS PART OF OUR PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.

18

THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE.

Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator