EBS Active Track Basic+ Operation & Maintenance Manual
Active Track Basic+
Operation & Maintenance Manual
Issue: 1.1
Date issue: 2019-02-05
Firmware version: 3.3.2
GPRS configurator version: 1.4.91.2
© 2019 EBS Sp. z o. o
This Operation and Maintenance Manual describe configuration and operation of
system Active Track Basic+ EBS.
In case of any doubt please contact us via our Website http://www.ebs.pl/, email
support@ebs.pl, or phone (+48) 22 812 05 05.
We hope you enjoy working with our devices.
Active Track Basic+
Introduction
2
Active Track Basic+
© 2019 EBS Sp. z o. o
All rights reserved. No parts of this work may be reproduced in any form or by any means - graphic,
electronic, or mechanical, including photocopying, recording, taping, or information storage and retrieval
systems - without the written permission of the publisher.
Products that are referred to in this document may be either trademarks and/or registered trademarks of
the respective owners. The publisher and the author make no claim to these trademarks.
While every precaution has been taken in the preparation of this document, the publisher and the author
assume no responsibility for errors or omissions, or for damages resulting from the use of information
contained in this document or from the use of programs and source code that may accompany it. In no
event shall the publisher and the author be liable for any loss of profit or any other commercial damage
caused or alleged to have been caused directly or indirectly by this document.
3
DECLARATION OF CONFORMITY
We, EBS Sp. z o.o. declare under our sole responsibility that the product
Active Track Basic+ is in conformity with Directive 1999/5/EC of the European
Parliament and of the Council of 9 March 1999.
A copy of the Declaration of Conformity can be found from
http://www.activetrack.pl
The crossed-out wheeled bin means that within the European Union the
product must be taken to separate collection at the product end-of life. This
applies to your device but also to any enhancements marked with this symbol.
Do not dispose of these products as unsorted municipal waste.
The content of this document is presented “as is.” No guarantees are provided,
either stated or suspected, including but not limited to this any suspected
guarantees of trade usability and any specified usefulness, unless these are required
by law regulations. The Manufacturer reserves the right to introduce changes into
this document and to withdraw it at any time without notice.
The Manufacturer’s policy is continual development therefore reserves the right to
introduce any modifications to The Product and its functions described in The
Manual without prior notice.
Availability of particular functions will depend on software version. For more
information turn to your nearest Dealer.
Under no circumstances is The Manufacturer liable for any data or profit loss or for
any particular, accidental, resultant and indirect damage caused in any way.
This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interface, and (2)
This device must accept any interference that may cause undesired operation.
4
Contents
1. FOR YOUR OWN SAFETY ............................................................................................................. 7
2. All about accessories ................................................................................................................... 8
3. General remarks ......................................................................................................................... 8
3.1. Working mode ..................................................................................................................... 8
3.2. PIN code ............................................................................................................................. 9
3.3. RFID transponders reader .................................................................................................... 9
3.4. Buttons ............................................................................................................................... 9
3.5. Work mode indicator ............................................................................................................ 9
3.6. Accelerometer ..................................................................................................................... 9
3.7. Clock ................................................................................................................................... 9
3.8. Memory ............................................................................................................................... 9
3.9. GPRS service, charges .......................................................................................................... 9
4. Transmission safety .................................................................................................................. 10
4.1. Data coding ....................................................................................................................... 10
5. A few words about the device .................................................................................................... 10
5.1. Functional elements ........................................................................................................... 10
6. First steps ................................................................................................................................ 11
6.1. SIM card and battery installation ......................................................................................... 11
6.2. Battery charging ................................................................................................................ 12
7. Configuration ............................................................................................................................ 14
7.1. SMS configuration .............................................................................................................. 14
7.2. Configuration program ....................................................................................................... 17
7.2.1. Computer – requirements ........................................................................................... 17
7.2.2. Program functions ...................................................................................................... 18
7.2.2.1. File -> New ........................................................................................................ 18
7.2.2.2. File -> Open ....................................................................................................... 19
7.2.2.3. File -> Save ........................................................................................................ 19
7.2.2.4. File - > Language ............................................................................................... 19
7.2.2.5. File -> Connections ............................................................................................. 19
7.2.2.5.1. Local connection .............................................................................................. 19
7.2.2.5.2. Remote connection .......................................................................................... 20
7.2.2.5.2.1. GPRS linking .............................................................................................. 20
7.2.2.5.2.2. CSD linking ............................................................................................... 20
7.2.2.6. File -> Archiving ................................................................................................. 21
7.2.2.7. File -> Exit ......................................................................................................... 21
7.2.2.8. Operations -> Send ............................................................................................ 22
7.2.2.9. Operations -> Read ............................................................................................ 22
7.2.2.10. Operations -> System events history ................................................................... 22
7.2.2.11. Operations -> Device monitor .............................................................................. 22
7.2.2.12. Operations -> Restore default settings ................................................................. 23
7.2.2.13. Help -> About program ....................................................................................... 23
7.2.3. Programmable parameters .......................................................................................... 23
7.2.3.1. Access................................................................................................................ 24
7.2.3.1.1. Access ........................................................................................................... 24
7.2.3.1.1.1. Service code ........................................................................................... 24
7.2.3.1.1.2. PIN code of SIM card ............................................................................... 24
7.2.3.1.2. Mode operating .............................................................................................. 24
7.2.3.1.2.1. SMS command support ............................................................................ 25
7.2.3.1.2.2. Server connection period when communication successfull ........................ 25
7.2.3.1.2.3. Server connection period when communication failuire .............................. 25
7.2.3.1.3. Mobile data transfer ....................................................................................... 25
7.2.3.1.3.1. Server IP Address .................................................................................... 26
7.2.3.1.3.2. Server port.............................................................................................. 26
7.2.3.1.3.3. Interval between successive connection attempts ...................................... 26
7.2.3.1.3.4. Number of attempts to connect to the server ............................................ 26
7.2.3.1.3.5. Period of test events ................................................................................ 26
7.2.3.1.3.6. Disconnect after a time limit ..................................................................... 26
7.2.3.1.3.7. Always try to connect to the primary server first ........................................ 26
7.2.3.1.4. APN parameters ............................................................................................. 27
7.2.3.1.4.1. APN ........................................................................................................ 27
5
7.2.3.1.4.2. User ID ................................................................................................... 27
7.2.3.1.4.3. User's password ...................................................................................... 27
7.2.3.2. Transmission ...................................................................................................... 27
7.2.3.3. Device parameters .............................................................................................. 28
7.2.3.3.1. Accelerometer ................................................................................................ 28
7.2.3.3.1.1. ManDown.................................................................................................. 28
7.2.3.3.1.2. Tilt detection ............................................................................................. 29
7.2.3.3.2. Speaker ........................................................................................................... 30
7.2.3.3.2.1. Events signalling ........................................................................................ 30
7.2.3.3.2.2. Restore defaults ........................................................................................ 30
7.2.3.3.3. Advanced ........................................................................................................ 30
7.2.3.4. Monitoring .......................................................................................................... 31
7.2.3.4.1. Events ............................................................................................................. 31
7.2.3.4.1.1. GPRS On / GPRS Off .................................................................................. 32
7.2.3.4.1.2. Send a PANIC signal as soon as possible ..................................................... 32
7.2.3.4.2. Additional data ................................................................................................. 32
7.2.3.5. Restrictions ........................................................................................................ 34
7.2.3.5.1. SMS authorized phones .................................................................................... 34
7.2.3.5.2. Validity period of outgoing SMS messages ......................................................... 34
7.2.3.6. Notifications ....................................................................................................... 35
7.2.3.6.1. SMS Forward ................................................................................................... 35
7.2.3.7. Link control ........................................................................................................ 35
7.2.3.7.1. GSM ................................................................................................................ 36
7.2.3.7.2. GPRS ............................................................................................................... 36
7.2.3.8. Firmware ............................................................................................................ 37
7.2.4. Programming adapter and cable ................................................................................. 38
7.2.4.1. Local programming ............................................................................................. 38
7.2.4.2. Remote programming ......................................................................................... 39
7.2.4.2.1. The first programming of device ....................................................................... 39
7.2.4.2.2. Reprogramming of device ................................................................................. 40
7.2.5. Device Monitor ........................................................................................................... 41
7.2.6. Events history ............................................................................................................ 42
8. Control commands .................................................................................................................... 43
9. Operation rules ......................................................................................................................... 44
9.1. RFID transponder read-out ................................................................................................. 44
9.2. Sending „Panic” command .................................................................................................. 44
9.3. Checking GSM range .......................................................................................................... 44
9.4. Reset and turn off .............................................................................................................. 45
9.5. Accelerometer operation..................................................................................................... 45
10. Indicating work mode ............................................................................................................... 47
10.1. Registration at GSM network .............................................................................................. 47
10.2. GSM range ........................................................................................................................ 47
10.3. Server lost ......................................................................................................................... 47
10.4. RFID transponder read-out ................................................................................................. 48
10.5. Data transmission .............................................................................................................. 48
10.6. Battery low ........................................................................................................................ 48
10.7. Battery charging ................................................................................................................ 49
10.8. Battery full ........................................................................................................................ 49
10.9. System general error .......................................................................................................... 49
10.10. SIM card error ................................................................................................................... 50
11. Cooperation with monitoring system .......................................................................................... 50
12. Information about batteries ....................................................................................................... 52
12.1. Battery charging and discharging ........................................................................................ 52
13. Operation and maintenance....................................................................................................... 53
14. Technical parameters ................................................................................................................ 54
15. Changelog ................................................................................................................................ 55
6
1. FOR YOUR OWN SAFETY
Study the advice below carefully. Disregarding may be dangerous or illegal.
More information is provided in following parts of this Manual.
RADIO INTERFERENCE
The device is sensitive to radio interference that can influence quality of
connection.
DO NOT USE THE DEVICE WITHIN HOSPITAL AREA
Follow rules and regulations. Do not switch on the device where near to
medical equipment.
DO NOT USE THE DEVICE WHILE FILLING UP A CAR
Do not use the device either at petrol stations or petrol and chemical
depots.
SWITCH OFF THE DEVICE IN EXPLOSION AREA
Do not use the device where explosives are blasted off. Pay attention to
all limits and follow rules and regulations.
USE PROFESSIONALS
Get qualified service install and repair the device or its parts.
BATTERIES AND ACCESSORIES
Use batteries and accessories approved by The Manufacturer only. Do
not connect chargers not compatible with the device.
WATER AND DUST RESISTANCE
The device is dustproof and waterproof according. It is yet
recommended to keep it safe from excessive dust and humidity..
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2. All about accessories
Working mode
A
B
Working time between battery charging
about 10 days
about 60 days
SMS command and CSD support in sleep mode
YES
NO
Accelerometer support (Mandown/Tilt/Shock)
YES
NO
Device status indication, including battery low
indication, in sleep mode
YES
NO
Resetting/switching off the device in sleep
mode
YES
NO
Switching to the programming mode
after inserting the
programming cable
after inserting the
programming cable and
pressing the button
Before using charger, make sure it is original charger ATRACK-C – the only
model the device may be charged with.
Note:
Use only the batteries, charger and other accessories approved by The
Manufacturer to work solely with this model of the device.
Using unauthorized appliances voids guarantee for the device and may be
dangerous to user. Turn to your nearest Dealer to learn more about approved
accessories.
3. General remarks
3.1. Working mode
Active Track Basic+ is a device that supports data transmission in GPRS technology.
Between the periods of communication with the server, the operating batterypowered device is not connected to the server and it gathers in its memory the
events to be sent.
Note:
However, during the charging process, the Active Track Basic+ device placed in the
charging cradle maintains constant communication with the define server.
Active Track Basic+ can operate in one of the two working modes, in which:
SMS command support is enabled (column A) – this mode is characterized by
low power consumption; working time between battery charging is
approximately 10 days,
SMS command support is disabled (column B) - this mode is characterized by
very low power consumption; working time between battery charging is
approximately 60 days.
Basic differences between the modes are described in the table below:
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3.2. PIN code
The factory-set PIN code of the device is „1111”. Do not insert a SIM card with a
PIN code other than „1111” into the device because such a card will be locked. A
SIM card with a wrong PIN code can be unlocked only by entering a PUK code
using a mobile phone. Before starting the device for the first time, prepare a SIM
card provided by your mobile network operator and set the factory-set PIN code of
the device on the card or disable the PIN code request using a mobile phone.
3.3. RFID transponders reader
The device is equipped with a built-in RFID transponders reader.
See point RFID transponder read-out.
3.4. Buttons
Active Track Basic+ has three function buttons: "Checkpoint", "Panic", "Call me".
The functions of the buttons are described in point Operation rules.
3.5. Work mode indicator
The work modes of the device are indicated by highlighting specific buttons. More
information is given in point Indicating work mode.
3.6. Accelerometer
The device in the SMS command support mode (see chapter 7.2.3.1.2.1) can detect
its current position and the changes of this position in relation to the axis of the
Earth’s gravitational field. More information on the use and operation of this sensor
can be found in points Accelerometer and Accelerometer operation.
3.7. Clock
The device is equipped with a battery powered real time clock. More information on
the clock setting can be found in points: Remote programming and Operations ->
Send.
3.8. Memory
The device has a buffer memory for 1000 events, in which events are stored
between the periods of communication with the server.
3.9. GPRS service, charges
GPRS technology (General Packet Radio Service) permits the use of the device for
receiving and sending data through a network based on the Internet Protocol (IP).
GPRS is actually a data service that enables wireless Internet access. For
information on the availability and subscription conditions as well as the GPRS
service charges, contact your network operator or service provider.
9
4. Transmission safety
4.1. Data coding
Safety of data sent from the device to server is guaranteed with the very
safe and strong AES algorithm (Advanced Encryption System). Transmission is
based on the GSM provider network, therefore the device uses all protections
offered by provider to standard mobile phones. Turn to your provider for private
APN, if you want to increase system safety.
5. A few words about the device
5.1. Functional elements
1. Unused button
2. Checkpoint /RFID read-out button
Generates a RFID tag read-out (Checkpoint) event. The
button is backlit in yellow, showing the GSM status.
3. Call me button
Sends a call me request message to the server. The
button is backlit in blue, showing the charging status.
4. Panic button
Sends a "Panic" message to the server. The button is
backlit in red.
5. LED indicator
The LED indicates the correct voltage of the charger
connected to connector 8.
6. Speaker
Audio signalling device.
7. Battery chamber
After removing the three screws, it is possible to open
the chamber in which the battery is installed.
8. Charging connectors
The connectors are used for charging the device's
battery.
9. Charger connector
The connector is used for connecting the charger.
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6. First steps
6.1. SIM card and battery installation
All SIM cards should be kept out of reach of children.
SIM card and its connectors may be easily damaged by scratching or folding.
Special attention while inserting and removing is therefore recommended.
Remove battery before inserting SIM card
Follow these instructions to remove battery:
1. Turn the device upside down, open lid by unscrewing bolts and take it off.
2. Open the cover on the SIM slot and insert SIM card to holder. Make sure golden
connectors are directed downwards and close cover.
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3. Insert battery. Connect battery connector to outlet in battery cavity. The
connector shape prevents from incorrect placing of battery – in case of trouble
with placing turn battery round and try again.
4. Lay down wires and close lid by screwing bolts.
6.2. Battery charging
Note:
Using chargers other than advised by The Manufacturer voids guarantee for
the device and may damage it. Current voltage source must be coherent with that
provided on charger’s nominal plate.
The device marked with 230V may be supplied from main socket directly.
The device can be turned off from the network by unplugging the power
plug from the wall socket. The socket must be easily accessible - not pledged.
Recorder rating plate is under the battery cover. Charger rating plate is
located on the button.
12
Battery charging is automatic and there is no risk of overcharge. Charging time
depends on battery load. In case of fully discharged battery it should persist about 2,5
hours.
When the device signals battery low (for more information, go to Indicating work
mode), start charging. Place it as shown in diagram above. Charging and its completion
is signalled by the device.
Note:
If the device does not signal charging when in charger, make sure charger is
plugged in and the device is placed properly.
13
7. Configuration
Active Track Basic+ should be properly configured before the first use. The configuration
can be carried out in two ways:
remotely - using SMS commands containing data required for establishing connection
with the monitoring system receiver (see chapter 7.2.4.2) or using a GPRS connection,
locally - using GPRS transmitters configurator program establishing connection
with the device through an appropriate RS232 cable (see chapter 7.2.4.1).
Local configuration and configuration using a GPRS connection permits access to all
programmable parameters of the device. When using a GPRS connection (e.g. when a
suitable programming cable is not available), the device should first connect with the
monitoring system receiver using the first method (SMS configuration).
7.1. SMS configuration
Configuration of Active Track Basic+ device using SMS messages consists in
sending a SMS message to the device or using GPRS (e.g. using the OSM.Server
monitoring receiver console). These steps will enable the connection to the server and
make its functions available.
An SMS message consists of a parameter name and its value. Each SMS starts with an
access code assigned to the device. When sending settings for more than one
parameter at the same time, each parameter must be separated by a space character.
The SMS message format is as follows:
ACCESS CODE_COMMAND=command_content
where _ is a space character
The following parameters can be configured:
SERVER= server’s_address
Specifies IP number or domain name of the computer Server Software is installed
at. Server must be connected to the Internet with static and public IP number.
PORT= server’s_port
Enters port of server which monitors incoming data on the server.
APN=apn
Access point to network. APN is available at your GSM Provider.
UN= apn_user_name
APN user name. UN is available at your GSM Provider.
PW= apn_user_password
APN user password. PW is available at your GSM Provider.
Note:
These parameters are needed to establish connection with communication
server. If receiving device is OSM.Server(Monitoring System Receiver made by EBS),
then configuration steps of Active Track device consists in:
14
- send SMS message with described on the previous page parameters (SERVER,
PORT, APN, UN and PW),
- wait until device connects to the server
- remaining parameters send over GPRS link, using Console function of
OSM.Server
TPERIOD= time_in_minutes
Defines time between following tests, which are sending to server through GPRS
link. If no parameter is programmed, device will use default value - 1 minute.
If value ends with letter „s” time will be recognized in seconds. Minimal interval
between tests is 20 seconds.
DNS1=dns1
Specifies primary DNS server address and should be defined only if is obligatory.
DNS2=dns2
Specifies secondary DNS server address and should be defined only if is obligatory.
AUTH= Telephone_number
Telephone number which is allowed to send configuration SMS message to Active
Track device. Messages are sending in plain-text, without encryption. This option
limits remote access to the device (through SMS messages). When no telephone
number is programmed, SMS messages will be accepted from any number.
Note:
Authorization of incoming SMS message relies on comparing telephone number of
incoming message with number saved in memory of Active Track device. It is
possible to save only part of telephone number in device. In this case all telephone
numbers which contains saved sequence will be authorized. For example: saved
sequence "1234" will authorize telephone numbers such as: 600123456 or
601234567.
DT=YY/MM/DD,hh:mm
Sets date and time in the device.
TCPCONN=init,change,limit
Defines time dependencies between connections to server attempts. After first
failed attempt, next will occur according to these parameters:
init – initial time value (in minutes) after which connections attempts starts
change – defines how to change time period between attempts:
geometric progression - *x.yy, where x.yy is time in minutes with
1/100min precision
arithmetic progression - +x, where x is time in minutes
limit – maximum time between attempts
Example 1.
TCPCONN=2,+1,5
Defines that after first failed attempt, next will occur after 2 minutes. If second
try will fail, time period will be increased by 1 minute (so next attempt will occur
after 3 minutes). Time period is limited to 5 minutes (parameter: limit). Next
attempts will occur after 5 minutes periods. If server is disconnected, attempts to
connect will look like that (P means connection attempt, digit means time period
in minutes): P, 2, P, 3, P, 4, P, 5, P, 5, P, 5, P, ..........
15
Example 2.
TCPCONN=1,*1.5,4
Defines that after first failed attempt, next will occur after 1 minute. If second try
will also fail time period will by multiplied by 1.5, and next one will occur after
1.5 minutes. Each next time period will by multiplied by 1.5 until reach of 4
minutes. Next attempts will occur after 4 minutes. If server is disconnected,
attempts to connect will look like that (P means connection attempt, number
means time period in minutes): P, 1, P, 1.5, P, 2.25, P, 3.38, P, 4, P, 4, P, ..........
Default value: 1,+0,1
VOLUME=a,b,c,d,e,f,g
For each of the following events:
a) Start RFID loop
b) Read RFID confirmation
c) Discharged battery warning
d)
e) SMS message received
f)
g) prealarm signalling (eg. ManDown)
You can define one of the following method of signaling:
0 - no acoustic signal, no vibration
1 – quiet acoustic signal, no vibration
2 - loud acoustic signal, no vibration
4 – no acoustic signal, vibration
5 – quiet acoustic signal, vibration
6 – loud acoustic signal, vibration
Note: Always assign 0 to the d and f positions.
Example: VOLUME=1,2,6,5,0,5,0,6
Start RFID loop
confirmation
battery warning
will be defined by quiet acoustic signal without vibration,
will be defined by quiet acoustic signal without vibration,
will be defined by loud acoustic signal with vibration etc.
Note:
It is not necessary to give all the parameters, only the first X, for example:
VOLUME=2 sets the signal only for start RFID loop, the other parameters remain
unchanged. As a consequence, to set the parameter to the position of N all
preceding parameters should also be set. For example, you can not set signaling for
"
c) Discharged battery warning
"
b) Read RFID confirmation
" without giving "
" in correct order.
TCPWDT=t
sets GPRS link control, defines times between lost of GPRS connection and reset of
GSM modem.
t - time period [in minutes, range: 5 - 999]
To disable this function t must be an empty string.
a) Start RFID loo
Read RFID
Discharged
p" warning and
16
GSMWDT=t
Sets GSM link control, defines time between lost of GSM connection and reset of
GSM modem.
t - time period [in minutes, range: 5 - 999]
To disable this function t must be an empty string.
GETCFG
Gets primary communication parameters of device in form: SERVER PORT APN UN
PW SMS TPERIOD
KILL
Sending this command remotely resets the device.
Example of SMS configuration text message (access code is 1111, skip quotes):
"1111 APN=PGuard.gprs UN=PGuard PW=PGuard_pass SERVER=gprs.com
PORT=6670 DT=05/12/15,13:04 TPERIOD=5"
Note:
Names of programmed parameters (e.g. SERVER) must be in upper-case letters
(see example above).
After changing configuration of Active Track, device must be restarted with
KILL command.
7.2. Configuration program
GPRS transmitters configurator program should be downloaded from
http://www.ebs.pl website (login:
opening the downloaded file, the installation process will start, during which you
should choose the installation language, enter data, define the location of the program
components (default location is C:\Program Files\EBS\) and create the shortcuts to the
program (on the desktop or on the quick launch bar).
ebs
, password:
ebs
). After downloading and
If you have a SIM card with a pre-programmed PIN code other than 1111, you
should first configure the device using the Configurator by entering the preprogrammed PIN code to the card and only then insert the SIM card into the device.
Otherwise, the card may be blocked (incompatibility of PIN codes).
If you have a SIM card with a disabled PIN code or the PIN code is 1111, you
can insert the SIM card into the device at any time.
7.2.1. Computer – requirements
Minimum requirements for computer system where configuration software is to be
installed:
Hardware:
Processor 1GHz, 32-bit (x86) or 64-bit (x64),
1 GB RAM (for 32-bit) or 2 GB RAM (for 64-bit),
4,5 GB HDD,
AGP3 programming adapter and LX-PROG programming cable (for local
programming).
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