EBS Active Track Operation & Maintenance Manual

Active Track

Personal GPS

Operation & Maintenance Manual

Issue: 1.4 Date issue: 2013-10-25

Firmware version: 2.0rc78 GPRS configurator version: 1.3.24.2

Active Track (beta version)

This Operation and Maintenance Manual describe configuration and operation of system Active Track EBS.

In case of any doubt please contact us via our Website http://www.ebs.pl/, email support@ebs.pl, or phone (+48) 22 812 05 05.

We hope you enjoy working with our devices.

Introduction

Active Track (beta version)

All rights reserved. No parts of this work may be reproduced in any form or by any means - graphic, electronic, or mechanical, including photocopying, recording, taping, or information storage and retrieval systems - without the written permission of the publisher.

Products that are referred to in this document may be either trademarks and/or registered trademarks of the respective owners. The publisher and the author make no claim to these trademarks.

While every precaution has been taken in the preparation of this document, the publisher and the author assume no responsibility for errors or omissions, or for damages resulting from the use of information contained in this document or from the use of programs and source code that may accompany it. In no event shall the publisher and the author be liable for any loss of profit or any other commercial damage caused or alleged to have been caused directly or indirectly by this document.

Printed: 2013-10-25

DECLARATION OF CONFORMITY We, EBS Sp. z o.o. declare under our sole responsibility that the product Active Track is in conformity with Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999. A copy of the Declaration of Conformity can be found from http://www.ebs.pl/certyfikaty/

The crossed-out wheeled bin means that within the European Union the product must be taken to separate collection at the product end-of life. This applies to your device but also to any enhancements marked with this symbol. Do not dispose of these products as unsorted municipal waste.

The content of this document is presented “as is.” No guarantees are provided, either stated or suspected, including but not limited to this any suspected guarantees of trade usability and any specified usefulness, unless these are required by law regulations. The Manufacturer reserves the right to introduce changes into this document and to withdraw it at any time without notice.

The Manufacturer’s policy is continual development therefore reserves the right to introduce any modifications to The Product and its functions described in The Manual without prior notice.

Availability of particular functions will depend on software version. For more information turn to your nearest Dealer.

Under no circumstances is The Manufacturer liable for any data or profit loss or for any particular, accidental, resultant and indirect damage caused in any way.

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interface, and (2) This device must accept any interference that may cause undesired operation.

Contents

FOR YOUR OWN SAFETY

1

Contents

5

9

2 All about accessories

3 Device versions

4 General information

4.1 PIN code

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5 Transmission safety

5.1 Data coding

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6 Functions review

6.1 GPS module

6.2 RFID transponders reader

6.3 Controlling buttons

6.4 Work mode indicator

6.5 Loudspeaker and microphone

6.6 Accelerometer

6.7 Clock

6.8 Memory

6.9 GPRS service (General Packet Radio Service)

6.10 Before using GPRS technology

6.11 GPRS service charges

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13

A few words about the device

7

7.1 Functional elements

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8 First steps

8.1 SIM card and battery installation

8.2 Battery charging

8.3 Sleep mode

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9 Configuration

9.1 Remote configuration

9.2 Configuration program

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Computer - requirements Program functions

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17

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6

Active Track (beta version)

File -> New File -> Open File -> Save File - > Language File -> Connections

Local connection Remote connection

File -> Archiving File -> Exit Operations -> Read Operations -> Send Operations -> System events history Operations -> Device monitor Operations -> Restore default settings Help -> About program

Programmable parameters

Access

Parameters

APN Parameters

Primary server parameters

Backup server parameters

Access

Transmission Device parameters

Accelerometer

RFID tags

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GPRS linking CSD linking

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Device mode GPRS test time SMS mode after unsuccessful attempts SMS test time Server phone number Sends events via SMS immediately

APN User ID User password DNS1 and DNS2

Server address Server port Interval between subsequent connection attempts Number of connection attempts Always try to connect to primary server at first

Server address Server port Interval between subsequent connection... Number of connection attempts Disconnect after time limit

Service code PIN of SIM card

ManDown Tilt detection

Maximum time.. Maximum number of tags...

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Contents

7

Microphone & Speaker

Microphone sensitivity Speaker volume Events signalling Restore defaults

Advanced

GPS parameters

Distance Timeout Speed and angle

Monitoring

Events

GPRS On / GPRS Off SMS On / SMS Off On priority / Off priority

Additional data

Restrictions

Phone numbers... SMS authorized phones Validity period of outgoing SMS messages SMS limits

Notifications

Phone numbers SMS Forward

Link control

GSM GPRS

Firmware

Device programming

Device Monitor Events history

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Programming adapter and cable Local programming Remote programming

The first programming of device Reprogramming of device

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10 Controlling commands

Operation rules

11

11.1 RFID transponder read-out

11.2 Sending „Panic” command

11.3 Sending „Call me” command

11.4 Voice connection (incoming)

11.5 Outgoing voice call

11.6 Checking GSM range

11.7 Reset and turn off

11.8 Accelerometer operation

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12 Indicating work mode

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69

8

Active Track (beta version)

12.1 Registration at GSM network

12.2 GSM range

12.3 GPS positioning

12.4 RFID transponder read-out

12.5 Data transmission

12.6 Making out-going voice calls

12.7 Battery low

12.8 Battery charging

12.9 Battery full

12.10 System general error

12.11 SIM card error

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13 Cooperation with monitoring system

14 Information about batteries

14.1 Battery charging and discharging

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15 Operation and maintenance

16 Exemplary implementation

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17 Technical parameters

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1 FOR YOUR OWN SAFETY

Do not switch on the device where use is forbidden, as it may cause radio interference or other danger.

SAFETY ON THE ROAD IS OF THE UTMOST IMPORTANCE

Do not use the device while driving a vehicle.

RADIO INTERFERENCE

The device is sensitive to radio interference that can influence quality of connection.

DO NOT USE THE DEVICE WITHIN HOSPITAL AREA

Follow rules and regulations. Do not switch on the device where near to medical equipment.

DO NOT USE THE DEVICE WHILE FILLING UP A CAR

Do not use the device either at petrol stations or petrol and chemical depots.

SWITCH OFF THE DEVICE IN EXPLOSION AREA

Do not use the device where explosives are blasted off. Pay attention to all limits and follow rules and regulations.

USE THE DEVICE CAREFULLY

While talking, do not hold the device too close to your ear. Avoid touching antenna area.

USE PROFESSIONALS

Get qualified service install and repair the device or its parts.

BATTERIES AND ACCESSORIES

Use batteries and accessories approved by The Manufacturer only. Do not connect chargers not compatible with the device.

Study the advice below carefully. Disregarding may be dangerous or illegal.

More information is provided in following parts of this Manual.

FOR YOUR OWN SAFETY

9

10

WATER AND DUST RESISTANCE

The device is dustproof and waterproof according. It is yet recommended to keep it safe from excessive dust and humidity.

VOICE COMMUNICATION

The device operates within: 900 MHz, 1800 MHz, 850 MHz and 1900 MHz networks. Availability of those transmission bands depends on GSM provider network. Incoming voice connection is received automatically with no need of pick-up and is finished when caller disconnects.

Active Track (beta version)

FOR YOUR OWN SAFETY

Active Track

MODEL

AT-G

AT-R

AT-GR

GSM/GPRS module

···

GPS module

·-·

RFID

-

·

2 All about accessories

Before using charger, make sure it is original charger ATRACK-C – the only

model the device may be charged with.

Note:

Use only the batteries, charger and other accessories approved by The

Manufacturer to work solely with this model of the device.

Using unauthorized appliances voids guarantee for the device and may be dangerous to user. Turn to your nearest Dealer to learn more about approved accessories.

3 Device versions

11

Active Track is manufactured in three versions. Available functions related to RFID and GPS depends on the model.

· built-in

- lack

4 General information

PIN code

information go to Configuration . Before first use get your SIM card ready: either set PIN serial code of the device or cancel PIN code request using mobile phone. Before inserting, make sure PIN card has got PIN code set on “1111” because originally the device has got PIN code set on “1111”.

Before first use make sure the device is properly configured. For more

21

12

Active Track (beta version)

Note:

Once powered, the device verifies PIN code. PIN code is originally set on “1111”. If your SIM card number is different than “1111”, the card will be automatically blocked. Unblocking will be then possible only by inserting PUK code using mobile phone.

General information

5 Transmission safety

Data coding

Safety of data sent from the device to server is guaranteed with the very safe and strong AES algorithm (Advanced Encryption System). Transmission is based on the GSM provider network, therefore the device uses all protections offered by provider to standard mobile phones. Turn to your provider for private APN, if you want to increase system safety.

6 Functions review

13

GPS module

Active Track is equipped with GPS receiver u-blox MAX 6, which allows to

specify the exact position of the device anywhere in the world.

RFID transponders reader

Depending on device model, have built-in RFID transponders reader located inside the device cover.

For more information, go to RFID transponder read-out .

70

Controlling buttons

The device has got four controlling buttons: „Checkpoint”, „Panic”, „Call to me/Emergency” and „GPS”.

For more information, go to Operation rules .

64

Work mode indicator

The device indicates work mode by highlighting buttons with LED diodes.

For more information, go to Indicating work mode .

69

14

Active Track (beta version)

Loudspeaker and microphone

The device may be used as a mobile phone. The incoming calls can be limited to a user-defined phone number list (see chapter Phone numbers... ) and

50

outgoing calls can be allowed only to a predefined number (see Phone

numbers ). You will find more detailed information on receiving and making

calls with the device in points Voice connection (incoming) and Outgoing

voice call .

52

65

66

Accelerometer

The device can detect its current location and its change against the axis of the Earth’s gravitational field. You will find more information on uses of the detector and its operation in points Accelerometer and Accelerometer

operation .

67

14

Clock

The device is equipped with real time clock powered by battery.

For more information, go to Remote configuration .

21

Memory

The device has got memory buffered to 1000 events, stored when out of range

and sent out immediately after range is restored.

GPRS service (General Packet Radio Service)

GPRS service allows receiving and sending data through GSM network basing

on IP (Internet Protocol). It is data medium which enables wireless access to

Internet. It is possible to send SMS text messages simultaneously with GPRS

transmission.

Before using GPRS technology

For more information, availability and GPRS service booking conditions turn to

your GSM provider or service distributor.

Functions review

GPRS service charges

For more information turn to your GSM provider or service distributor.

15

16

1. GPS button

Sends emergency SMS with optional location. This button is additionally highlighted in green, showing GPS status.

2. Checkpoint button (optional Read-out button)

Sends checkpoint event to server. In device version with built in RFID transponders reader it activates RFID circuit transponders for 15 seconds. This button is additionally highlighted in yellow, showing GSM status.

3. Call to me button

Sends “Call to me” report to server or makes a voice call to defined phone number. This button is additionally highlighted in blue, showing charging status.

4. Panic button

Sends “Panic” report to server. This button is additionally highlighted in red.

5. LED indicator

Shows proper charger status.

6. Loudspeaker

For voice communication with user or generation of acoustic signals.

7. Battery lid

Closed with three bolts.

Active Track (beta version)

7 A few words about the device

Functional elements

A few words about the device

8. Microphone

For voice communication with user.

9. Charging connectors

For charging battery.

10. Charger connector

Micro USB connector for power supply unit.

17

8 First steps

SIM card and battery installation

Follow these instructions to remove battery:

All SIM cards should be kept out of reach of children.



SIM card and its connectors may be easily damaged by scratching or folding.



Special attention while inserting and removing is therefore recommended.



Remove battery before inserting SIM card.



18

1. Turn the device upside down, open lid by unscrewing bolts and take it off.

2. Open the cover on the SIM slot and insert SIM card to holder. Make sure golden connectors are directed downwards and close cover.

Active Track (beta version)

First steps

3. Insert battery. Connect battery connector to outlet in battery cavity. The connector shape prevents from incorrect placing of battery – in case of trouble with placing turn battery round and try again.

4. Lay down wires and close lid by screwing bolts.

19

Battery charging

Note:

Using chargers other than advised by The Manufacturer voids guarantee for the device and may damage it. Current voltage source must be coherent with that provided on charger’s nominal plate.

The device marked with 230V may be supplied from main socket directly. The device can be turned off from the network by unplugging the power plug

from the wall socket. The socket must be easily accessible - not pledged.

20

Active Track (beta version)

Battery charging is automatic and there is no risk of overcharge. Charging time depends on battery load. In case of fully discharged battery it should persist about 4,5 hours.

When the device signals battery low (for more information, go to Indicating

work mode ), start charging. Place it as shown in diagram above.

69

Charging and its completion is signalled by the device (for more information, go to Indicating work mode )

69

Note:

If the device does not signal charging when in charger, make sure charger is

plugged in and the device is placed properly.

Sleep mode

The device is able to record such events like casing opening even when main battery is fully discharged. It is possible thanks to auxiliary battery and special sleep mode in which device consumes very low amount of power. The device automatically switches to sleep mode when voltage of main battery is very low.

Sleep mode:

very low power consumption



casing opening and shock events recorded only



limited sound and visual notifications



21

no connection to monitoring station



First steps

Note:

The device goes back from sleep into work mode when main battery voltage level is good enough and after pressing any of the buttons located on the devices's casing.

9 Configuration

After powering-up properly configured device, it automatically connects to the

receiver of monitoring system (e.g. OSM.2007). No further action required.

There are two configuration methods:

with SMS commands, containing data required for establishing connection with the



monitoring system receiver, see chapter Remote configuration , with GPRS transmitters configuration programme, establishing connection with



the device through appropriate RS232 cable or using GPRS connection, see chapter

Configuration program .

27

Only the second method permits access to all programmable parameters of the device. Nevertheless, in order to use a GPRS connection using this method (e.g. when programming cable is not available) the device should first connect with the monitoring system receiver using the first method (SMS configuration).

Remote configuration

21

Configuration of Active Track device consists in sending SMS message to the device or using GPRS (e.g. using OSM.2007 monitoring receiver). These steps enables connection to server and makes all device function available.

22

Attention: These parameters are needed to establish connection with communication server. If receiving device is OSM.2007 (Monitoring System Receiver made by EBS), then configuration steps of Active Track device consists in:

- send SMS message with described on the previous page parameters (SERVER, PORT, APN, UN and PW),

- wait until device connects to the server,

- remaining parameters send over GPRS link, using Console function of OSM.2007

Active Track (beta version)

In case of SMS message, the message consists of parameter names and its values. Each SMS message begins user defined access code, which in a particular case may be empty. When sending more than one parameter, they need to be separated by space character.

You may configure following parameters:

SERVER=server’s_address

Specifies IP number or domain name of the computer Server Software is installed at. Server must be connected to the Internet with static and public IP number.

PORT=server’s_port

Enters port of server which monitors incoming data on the server.

APN=apn

Access point to network. APN is available at your GSM Provider.

UN=apn_user_name

APN user name. UN is available at your GSM Provider.

PW=apn_user_password

APN user password. PW is available at your GSM Provider.

TPERIOD=time_in_minutes

Defines time between following tests, which are sending to server through

GPRS link. If no parameter is programmed, device will use default value - 1

minute.

If value ends with letter „s” time will be recognized in seconds. Minimal interval

between tests is 10 seconds.

DNS1=dns1

Specifies primary DNS server address and should be defined only if is obligatory.

DNS2=dns2

Specifies secondary DNS server address and should be defined only if is obligatory.

DIAL=N,Telephone_number,M

N

Identification number of telephone number (1 … 8). User can define up to 8 telephone numbers.

Telephone

number

Authorized telephone number (or its part – device checks sequence of numbers in telephone number). Entering “RING” word enables receiving all incoming calls.

M

Number of rings before answering the incoming call. Available range: 0 to

9. 0 means instantaneous answer.

Telephone numbers which will be recognized as authorised numbers. All other incoming calls will be automatically disconnected.

EMERGENCY=Telephone_number

Emergency telephone number. Enables direct connection of device with chosen telephone number in case of emergency. To make a call push "Call me"/"Help me" button. Button must be hold down until two short acoustic signals from the device.

Configuration

23

SMS=Telephone_number

Defines telephone number for sending SMS messages. That number is used in case of no GPRS connection. SMS message is encrypted and can be received and decrypted by server with connected GSM modem. When no telephone number is programmed, SMS sending option will be deactivated.

AUTH= Telephone_number

Telephone number which is allowed to send configuration SMS message to

Active Track device. Messages are sending in plain-text, without encryption.

This option limits remote access to the device (through SMS messages). When

no telephone number is programmed, SMS messages will be accepted from

any number.

Note:

Authorization of incoming SMS message relies on comparing telephone number of incoming message with number saved in memory of Active Track device. It is possible to save only part of telephone number in device. In this case all telephone numbers which contains saved sequence will be authorized. For example: saved sequence "1234" will authorize telephone numbers such as: 600123456 or 601234567.

DT=YY/MM/DD,hh:mm

Sets date and time in the device.

TCPCONN=init,change,limit

Defines time dependencies between connections to server attempts. After first

failed attempt, next will occur according to these parameters:

24

Active Track (beta version)

init – initial time value (in minutes) after which connections attempts starts change – defines how to change time period between attempts:

geometric progression - *x.yy, where x.yy is time in minutes with

1/100min precision

arithmetic progression - +x, where x is time in minutes

limit – maximum time between attempts.

Example 1. TCPCONN=2,+1,5

Defines that after first failed attempt, next will occur after 2 minutes. If second try will fail, time period will be increased by 1 minute (so next attempt will occur after 3 minutes). Time period is limited to 5 minutes (parameter: limit). Next attempts will occur after 5 minutes periods. If server is disconnected, attempts to connect will look like that (P means connection attempt, digit means time period in minutes): P, 2, P, 3, P, 4, P, 5, P, 5, P, 5,

P, ..........

Example 2. TCPCONN=1,*1.5,4

Defines that after first failed attempt, next will occur after 1 minute. If second try will also fail time period will by multiplied by 1.5, and next one will occur after 1.5 minutes. Each next time period will by multiplied by 1.5 until reach of 4 minutes. Next attempts will occur after 4 minutes. If server is disconnected, attempts to connect will look like that (P means connection attempt, number means time period in minutes): P, 1, P, 1.5, P, 2.25, P,

3.38, P, 4, P, 4, P, ..........

Default value: 1,+0,1

VOLUME=a,b,c,d,e,f, g

Defines method of signaling certain events. For each event different method of signaling can be defined. Methods are:

0 – no acoustic signal, no vibration

1 – quiet acoustic signal, no vibration

2 - loud acoustic signal, no vibration

4 – no acoustic signal, vibration

5 – quiet acoustic signal, vibration

6 – loud acoustic signal, vibration

Order of events, which can be signaled with acoustic signal or vibration:

a) Start RFID loop b) Read RFID confirmation c) Discharged battery warning d) Incoming voice call e) SMS message received f) EMERGENCY call started

EBS Active Track Operation & Maintenance Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

FOR YOUR OWN SAFETY

2 All about accessories

3 Device versions

4 General information

PIN code

5 Transmission safety

Data coding

6 Functions review

GPS module

RFID transponders reader

Controlling buttons

Work mode indicator

Loudspeaker and microphone

Accelerometer

Clock

Memory

GPRS service (General Packet Radio Service)

Before using GPRS technology

GPRS service charges

7 A few words about the device

Functional elements

8 First steps

SIM card and battery installation

Battery charging

Sleep mode

9 Configuration

Remote configuration