Eberspacher Calltronic User Manual

VEHICLE HEATERS | TECHNICAL DOCUMENTATION
OPERATING INSTRUCTIONS CALLTRONIC
TELEPHONE REMOTE CONTROL FOR EBERSPÄCHER PARKING HEATERS
DE
EN
A WORLD OF COMFORT
2 | VEHICLE HEATERS – TECHNICAL DOCUMENTATION
CHAPTER TITLE CONTENTS PAGE
1 INTRODUCTION
2 ADJUSTMENT AND
OPERATION
3 DISPLAYS AND
MALFUNCTIONS
Dear Customer, 3
Use 3
Operation with landline or mobile phone 5
Call Calltronic 5
Send input command to Calltronic 6
– Input command description 7
Program functions of the Calltronic 8
Program functions 9
Control using the button 10
Faults 10
Displays 11
Malfunctions 12

1 INTRODUCTION

VEHICLE HEATERS – TECHNICAL DOCUMENTATION | 3

DEAR CUSTOMER,

Thank you for purchasing a Calltronic
telephone remote control.
With this product you have a convenient and innovative option for controlling your Eberspächer parking heater. These operating instructions supplement the explanations provided by your JE service partner who installed the heater and once again summarises the Calltronic's functions.
USE
Your Eberspächer heater can be remotely controlled by telephone. All mobile and landline phones are suitable for use as controls. With them you can eas­ily operate the Eberspächer heater installed in your vehicle.
CAUTION!
When the Calltronic is started up, all data on the SIM card is deleted.
PLEASE NOTE!
 A SIM card / prepaid card of a mobile
phone operator is required to operate the Calltronic; this is not included in the scope of supply. For further information on the SIM card / prepaid card, please refer to the installa­tion instructions.
 Before starting up the Calltronic, care-
fully read through these operating in­structions and the technical description of your Eberspächer heater.
 Note the location of your vehicle with
respect to the call setup.
 Before starting up the Calltronic, care-
fully read through these operating in­structions and the technical description of your Eberspächer heater.
 Note the location of your vehicle with
respect to the call setup.
 If using a water heater, set the vehicle
heater to “Warm” before leaving the vehicle.
 The vehicle fan is to be set to level 1 if
a 3-stage fan, to level 2 if a 4-stage fan and to at least 1/3 of the fan output if a stepless fan.
4 | VEHICLE HEATERS – TECHNICAL DOCUMENTATION
1 INTRODUCTION
 To prevent excessive discharge of the
vehicle battery in preselected heating mode, we recommend you set the heat­ing period according to the trip time. Example: For a trip time of approx. 30 minutes (single distance), the heating period should be set to 30 minutes.
 The Calltronic is set to 60 min. heating
period in the factory.
 Runtime settings are saved and can be
changed again later. A heating period of 1 – 999 minutes can be selected, con­tinuous heating is possible (see installa­tion instruction).
VEHICLE HEATERS – TECHNICAL DOCUMENTATION | 5

2 ADJUSTMENT AND OPERATION

OPERATION WITH LANDLINE OR MOBILE
PHONE
After the authorised landline / mobile phone numbers have been entered, the Calltronic is immediately fully functional with the pre­set factory setting. To do this, execute the input command “1234ACCLIM:XXXXXX” once, see Page 9.
It is possible:
 to directly switch the heater ON or OFF
with a phone call.
 to switch the heater ON or OFF with an
SMS.
 to preselect starting of the heater within
24 hours with an SMS.
 to have the input command confirmed
with a feedback SMS.
PLEASE NOTE!
 The Calltronic can save up to 5 phone
numbers, see Page 9.
 Calls, SMS and a feedback message by
SMS are all subject to charges.

CALL CALLTRONIC

Your network operator issued you with a phone number for the Calltronic. Use the landline / mobile phone to dial the phone number of your Calltronic. The phone number must be saved in the Calltronic beforehand, see Page 9. After the call has successfully been set up, the call from the Calltronic is confirmed in the form of a tone (factory setting), see Page 9.
 The Calltronic confirms a call to switch
on the heater with three tones.
 The Calltronic confirms a call to switch
off the heater with two tones. After the connection has been discon­nected, the heater starts, heating period 60 minutes (factory setting). The control lamp, installed in the button, lights up.
PLEASE NOTE!
With the factory settings, Calltronic tone feedback is only possible if using saved phone numbers, see Page 9. The phone numbers must be configured by the user beforehand. In the case of calls without saved phone numbers the connection is ended without tone feedback, the heater state remains unchanged.
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2 ADJUSTMENT AND OPERATION

SEND INPUT COMMAND TO CALLTRONIC

Input commands are sent to the Calltronic by SMS. The functions are activated or deactivated, or the heating start time preselected, with “START, STOP, SUMMER, WINTER and STARTXXXX”.
Function Input command Factory setting
Heating ON / Ventilation ON START – – – Heating OFF / Ventilate OFF STOP – – – Preselect heating ON (once) The heater switches on within 24 hours at the preset time (e.g. switching on time 08:30 h Input: START0830) Activate ventilation ON (Summer mode) if applicable, send START for heater ON (ventilation) Deactivate ventilation ON (Summer mode) if applicable, send START for heater ON (heating)
PLEASE NOTE!
 The “Ventilation ON” function cannot be
activated with the Hydronic II, Hydronic II
C, Hydronic M II and Hydronic L II heat-
ers.
 XXXX = Input by the user.  For detailed information on the input
commands, see Page 7.
 Enter input command in one word, with-
out space. There is no differentiation
between upper and lower case text.
STARTXXXX – – –
SUMMER
WINTER
WINTER
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2 ADJUSTMENT AND OPERATION

INPUT COMMAND DESCRIPTION

Input command Description
START Heater is switched on. STOP Heater is switched off or the preset time is deactivated. STARTXXXX
SUMMER Calltronic switches from “Heating” function to “Ventilation” function. WINTER Calltronic switches from “Ventilation” function to “Heating” function.
The start of heating can be preselected once up to 24 hours in ad­vance. For example: START0830 The heater punctually switches on at 08:30 h in the morning. After the input, you receive an SMS as confirmation, with the heating start time and the current time. The start time can be changed with a new SMS or deleted by sending the STOP command. The button installed in the vehicle can also be used to delete the preselected start time for heating mode. Keep the button pressed for approx. 3 sec, the start time is deleted.
PLEASE NOTE!
 Enter input command in one word, with-
out space. There is no differentiation between upper and lower case text.
 In the event of input errors, if not deac-
tivated (see Page 9), feedback is sent by SMS.
 The temperatures given in several feed-
back messages are guideline values.
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2 ADJUSTMENT AND OPERATION

PROGRAM FUNCTIONS OF THE CALLTRONIC

The program functions are sent to the Calltronic by SMS and can be changed, activated or deactivated.
Program functions Input command Factory setting
Change heating period from 001 – 999 min. 000 = continuous operation Activate SMS feedback for a sent input command Deactivate SMS feedback for a sent input command Save several phone numbers (max. 5) 1234ACCLIM:XXXXXXX – – – Return to factory settings 1234SETDEFAULT – – –
PLEASE NOTE!
 XXXX = Input by the user.  For detailed information on the input
commands, see Page 9.
 Enter input command in one word, with-
out space. There is no differentiation between upper and lower case text.
1234TIMER1:XXX 60 min.
1234ASPONSE:ON
ON
1234ASPONSE:OFF
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2 ADJUSTMENT AND OPERATION

PROGRAM FUNCTIONS

Input command Description of program functions
1234TIMER1:XXX Enter a heating period from 001 to 999 minutes. If you dial
000, the heater is in continuous heating mode until it is switched off by a phone call, by SMS with the input command “STOP” or manually.
1234ASPONSE:ON
1234ASPONSE:OFF Switch off feedback for each input command sent. 1234ACCLIM:XXXXXXX Up to 5 landline / mobile phone numbers can be saved. Enter
1234SETDEFAULT Calltronic is reset to the factory settings.
Feedback for each input command sent by SMS – for maximum safety, the ON setting is recommended.
the last 7 digits of the phone number of your landline / mobile phone in the Calltronic. If your landline phone number is less than 7 digits long, use the end digits of the dialling code to make up the 7-digit number. All phone numbers must be en­tered on one line without interruption, separated by a colon (:). Example of the input of 2 phone numbers: 1234ACCLIM:XXXXXXX:XXXXXXX If one or several numbers are to be added or changed, all the numbers have to be entered again.
By doing this, the system is initialised within approx. 5 min­utes, i.e. all the customer’s data is deleted and has to be re­entered.
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2 ADJUSTMENT AND OPERATION

CONTROL USING THE BUTTON

The Calltronic scope of supply includes a button. This must be installed, because it is required for operation of the heater and to display the current operating state.
The button can be use to manually switch the heater on and off.
If the heater is running when you press the button, the current heating or ventilation mode is ended.
PLEASE NOTE!
 To activate or deactivate the display,
keep the button pressed for at least 5 seconds.
 The button can indicate various operat-
ing states by flashing, see Page 11.

FAULTS

The Calltronic has been developed to the latest state-of-the-art standards and oper­ates very reliably.
Displays and malfunctions are usually caused by the SIM card, the network oper­ator, poor reception (low network coverage) or incorrect use. Solutions to these problems are given in
from Page 3.
PLEASE NOTE!
If you experience problems with SIM cards of the latest development generation, please contact your network operator.
VEHICLE HEATERS – TECHNICAL DOCUMENTATION | 11

3 DISPLAYS AND MALFUNCTIONS

DISPLAYS DESCRIPTION

Button flashes once cyclically (every 2 seconds). Button flashes once cyclically (every second). Button flashes twice cyclically Network error
Button flashes 4 times cyclically PUK code error
Button flashes quickly Calltronic has received 20 SMS within 30 minutes and
 REMEDIAL ACTION
 Calltronic is ready for use.
 Preset time is activated.
 Contact network operator.
SIM card error
 Check SIM card in mobile phone, replace if neces-
sary.
Antenna laid incorrectly.
 Check installation, if necessary renew antenna.
The error is displayed only briefly after the voltage is applied, then button flashes twice. Correct PUK code error as follows.
 Set the PUK and PIN code 1234 with the mobile
phone or deactivate the PIN code query.
 Switch on again after power interruption.
automatically switches off.
 Keep button pressed for 5 sec., Calltronic is reset
to the factory settings. By doing this, the system is initialised within approx. 5 minutes, i.e. all the customer’s data is deleted and has to be re-entered.
 Keep the button pressed for 5 sec, if the display is
repeated:
– Replace SIM card
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3 DISPLAYS AND MALFUNCTIONS
DISPLAYS DESCRIPTION
Button lights up  Heater is switched on. Button does not flash Display is deactivated.

MALFUNCTIONS DESCRIPTION

Calltronic does not respond to calls, although the phone number is stored
After sending the SMS, Calltronic reports: “Unknown message” No tone feedback Phone number of connection used is not stored in
No SMS feedback for sent input commands
Calltronic does not respond to SMS command
 REMEDIAL ACTION
 Keep button pressed for at least 5 seconds
– display is activated.
 REMEDIAL ACTION
Phone has a secret number or the phone number is suppressed.
 Contact network operator.
 Activate phone number display SIM card has expired or it has been deactivated by the network operator, no prepaid credits.
 Check SIM card in the mobile phone, contact net-
work operator or load prepaid card.
Faulty SMS
 Check SMS input command, see Page 7 to Page 9.
the Calltronic
 Save phone number
 Activate feedback function, see Page 8.
 If the feedback function is activated, check credit
on the SIM card and if necessary load. SIM card has expired or it has been deactivated by the network operator, no prepaid credits.
 Check SIM card in the mobile phone, contact net-
work operator or load prepaid card.
Headquarters:
J. Eberspächer GmbH & Co. KG Eberspächerstraße 24 73730 Esslingen Hotline: 0800 1234300 Fax-Hotline: 01805 262624 info@eberspaecher.com www.eberspaecher.com
22 1000 33 82 01 EN 12.2010 subject to change without notice © J. Eberspächer GmbH & Co. KG Printed in Germany
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