Ebern Designs W002662946 Owner Manual

CRYSTAL FIRE | FIRE TABLE MANUAL

DANGER

DANGER

WARNING

DANGER

DANGER

DANGER

Installation and service of this appliance should be performed by qualied personnel.

We are certified, factory-professionals, or technicians supervised by an NFI certified

professional.

CAUTION

DO NOT DISCARD THIS MANUAL

• Important operating and maintenance instructions included.

• Read, understand, and follow these instructions for safe installation and operation.

WARNING

IF THE INFORMATION IN THESE INSTRUCTIONS IS NOT FOLLOWED EXACTLY, A FIRE OR EXPLOSION MAY RESULT CAUSING

PROPERTY DAMAGE, PERSONAL INJURY, OR LOSS OF LIFE.

• Do not store gasoline or other ammable vapors or liquids in the vicinity of this or any other appliance.

• What to do if you smell gas:

• Do not try to light any appliance

• Do not touch any electrical switch. Do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s Instructions.

• If you cannot reach your gas supplier, call the re department.

• Installation and service must be performed by a qualied installer, service agency, or the gas supplier.

WARNING

HOT! DO NOT TOUCH. SEVERE BURNS MAY RESULT. CLOTHING IGNITION MAY RESULT.

Glass and other surfaces are hot during operation and cool-down.

• Keep children away.

• CAREFULLY SUPERVISE children near this appliance.

• Alert children and adults to hazards of high temperatures.

• Keep clothing, furniture, draperies, and other combustibles away.

• Installation and service must be performed by a qualied installer, service agency, or the gas supplier.

WARNING

Improper installation, adjustment, alteration, service, or maintenance can cause injury or property damage. Read the installation

and maintenance instructions thoroughly before installing or servicing this equipment.

WARNING

For outdoor use only. It is imperative the burner be kept clean.

Fire Table Manual | 2

TABLE OF CONTENTS

LISTING AND CODE APPROVALS

Appliance Certication .....................................6

BTU Specications ..........................................6

GETTING STARTED

Design and Installation Considerations .............7

Tools and Supplies Required ............................7

Inspect the Appliance and Components ............7

SETTING UP THE BURNER

Burner Assembly .............................................8

Glass Installation ............................................8

GAS HOOK-UP INFORMATION

Fuel................................................................9

Gas Pressure ..................................................9

Gas Connection ..............................................9

LP Gas Supply ...............................................11

LIGHTING AND OPERATION

Lighting and Operation ................................... 13

TROUBLESHOOTING

Troubleshooting ............................................. 15

SERVICE AND MAINTENANCE

Service and Maintenance ............................... 16

REFERENCE MATERIALS

Service Parts List ..........................................17

FIRE TABLE ACCESSORIES

Fire Table Accessories ................................... 18

WARRANTY

Warranty ................19

• Round Burner Assembly

• Black Propane Hose with Regulator

• Flexible Metal Gas Line

• #43 Orice (LP)

• #31 Orice (NG)

• 2 Bags of Decorative Fire Glass

• Key Valve

• Key

• Rectangular Burner Assembly

• Black Propane Hose with Regulator

• Flexible Metal Gas Line

• #31 Orice (LP)

• #21 Orice (NG)

• 3 Bags of Decorative Fire Glass

• Key Valve

• Key

WHAT IS INCLUDED...

• Rectangular Burner Assembly

• Black Propane Hose with Regulator

• Flexible Metal Gas Line

• #43 Orice (LP)

• #31 Orice (NG)

• 2 Bags of Decorative Fire Glass

• Key Valve

• Key

• Rectangular Burner Assembly

• Black Propane Hose with Regulator

• Flexible Metal Gas Line

• #36 Orice (CF-2424 only home LP)

• #31 Orice (LP)

• #21 Orice (NG)

• 4 Bags of Decorative Fire Glass

• Key Valve

• Key

• Square Burner Assembly

• Black Propane Hose with Regulator

• Flexible Metal Gas Line

• #36 Orice (LP)

• #17 Orice (NG)

• 4 Bags of Decorative Fire Glass

• Key Valve

• Key

• Two-Piece Rectangular Burner Assembly

• Black Propane Hose with Regulator

• Manifold Kit (T-Connector and Two

Flexible Metal Hoses)

• #31 Orice (x2)(LP)

• #21 Orice (x2)(NG)

• 8 Bags of Decorative Fire Glass

• Key Valve

• Key

1 LISTING AND CODE APPROVALS

A. APPLIANCE CERTIFICATION

LABORATORY: Underwriters Laboratories, Inc. (UL)

TYPE: Decorative Gas-Fired Outdoor Fireplace

ANDARD: Out Decorative Gas Appliances ANSI Z21.97-2014 * CSA 2.41-2014

ST

The Crystal Fire has been tested in accordance with ANSI Z21.97-2014 and CSA 2.41-2014 for Canada and has been listed by

Underwriters Laboratory (UL) for installation and operation as described in these installation and operating instructions.

The installation must conform with local codes or, in the absence of local codes, ANSI Z223.1 * NFPA 54 National fuel gas code –

Natural gas and propane installation code, CSA B149.1 – or propane storage and handling code, CSA B149.2

B. BTU SPECIFICATIONS

ORIFICE SIZE MAX INPUT BTU

LP NG LP NG

#43 #31 55331 51706

#43 #31 55331 51706

#36 #17 79229 107465

#31 #21 100588 90776

#31 #21 100588 90776

#31 (2) #21 (2) 100588 (per half) 90776 (per half)

6 |

DANGER

WARNING

DANGER

DANGER

WARNING

DANGER

DANGER

DANGER

ASPHYXIATION RISK

• This gas appliance is for outdoor use in a

well-ventilated space.

• This unit must not be installed inside an enclosed

structure or unvented appliance.

WARNING

2GETTING STARTED

This appliance is a Decorative Gas Appliance for OUTDOOR

USE ONLY and MUST NOT be used for cooking.

Place the Crystal Fire on a at and stable surface in an

outdoor location such as a patio or deck. This location must

be adjacent to the gas supply line or LP gas supply cylinder.

DO NOT locate the appliance where it will get excessively wet

or submerged in water.

Do NOT use this appliance if any part of it has been

underwater. Have a qualied service technician inspect

the appliance and replace any part of the control system

and any gas control which has been underwater.

CAUTION

SHARP EDGES

Wear protective gloves and safety glasses during

installation.

WARNING

Do NOT burn solid fuels in this gas appliance.

WARNING

Inspect appliance and components for damage. Dam-

aged parts may impair safe operation.

• Do NOT install damaged, incomplete, or substitute

components

• Report damaged parts to your dealer.

A. TOOLS AND SUPPLIES REQUIRED

Before beginning the installation, be sure that the following

tools and supplies are at hand:

• Gloves

• Safety glasses

• Phillips screwdriver

• Non-corrosive leak-check solution

• Wrenches

B. INSPECT THE APPLIANCE AND COMPONENTS

• Carefully remove all burner components from packaging.

• Read all instructions before beginning installation.

Follow these instructions carefully during installation to

ensure maximum safety and benet.

We disclaims

any responsibility for, and the warranty will be

voided by, the following actions:

• Installation and use of any damaged components.

• Modification of the burner assembly

• Installation other than as instructed by us.

Any such action may cause a fire hazard.

WARNING

Fire Table Manual | 7

3 SETTING UP THE BURNER

A. BURNER ASSEMBLY

All Models

• Check for damage. Do not use damaged components.

• The hose assembly must be replaced prior to the appliance being put into operation if there is evidence of excessive abrasion

or wear, or if the hose is damaged. The replacement hose assembly specied by the manufacturer.

• The burner must be replaced prior to the appliance being put into operation if it is evident that the burner is damaged. The

replacement burner assembly specied by the manufacturer.

• Position the assembly in the desired location. This location must be adjacent to the gas supply line. You must have easy

access to the gas valve control knob after it is installed and connected to the gas supply because the ON/OFF gas valve is

used to turn the burner on and off.

LP Gas Models

• Make sure the tank valve is turned completely off (clockwise).

• Ensure the tank valve has the proper external mating threads (tank valve marked “USE WITH TYPE 1”).

• Inspect the hose shipped with the appliance for any damage. Do not use if there is evidence of damage.

• Connect the end of the hose onto the ON/OFF gas valve of the appliance. Mak

• Connect the regulator assembly to the tank valve. Hand-tighten only (clockwise). Do not use a wrench to tighten! Use of a

wrench may damage the quick closing nut and result in a hazardous condition.

• Position the hose out of pathways where people might trip over it or in areas where the hose might be subject to accidental

damage.

e sure it is secured tightly

.

B. GLASS INSTALLATION

Spread glass out evenly over burner area. Use all glass provided for best affect.

DO NOT BURN WITHOUT GLASS OR OTHER SUBSTRATE

IN BURNER.

8 |

A. FUEL

DANGER

Before making gas connections, ensure the appliance being installed is compatible with the available gas type.

B. GAS PRESSURE

Proper input pressures are required for optimum performance. Gas line sizing requirements need to be made following NFPA54.

WARNING

FIRE RISK

EXPLOSION RISK

• High pressure may cause overre condition.

• Low pressure may cause explosion.

• Verify minimum pressures when other household gas appliances are operating

Install regulator upstream of valve if line pressure is greater than 1/2 psi.

4GAS HOOK-UP AND INFORMATION (CONTINUED)

Pressure requirements for appliance are shown in table below. Minimum pressures must be met when other house¬hold gas

appliances are operating.

PRESSURE NATURAL GAS PROPANE

Minimum Inlet Pressure 7” w.c. 11” w.c.

Maximum Inlet Pressure 10.5” w.c. 14” w.c.

The appliance and its individual shutoff valve must be disconnected from the gas supply piping system during any pressures in

excess of 1/2 psi (3.5 kP

The appliance must be isolated from the gas supply piping system by closing its individual manual shutoff valve during any pressure

testing of the gas supply piping system at test pressures equal to or less than 1/2 psi (3.5 kPa).

a).

C. GAS CONNECTION

Note:

Have the gas supply installed in accordance with local building codes, if any. If not, follow ANSI 223.1. Installation should be done by

a qualied installer approved and/or licensed as required by the locality. (In the Commonwealth of Massachusetts installation must

be performed by a licensed plumber or gas tter.)

Note:

A listed (and Commonwealth of Massachusetts approved) 3/8 in. T-handle manual shut-off valve and exible gas connector are

connected to the 3/8 in. control valve inlet. If substituting for these components,

please consult local codes for compliance.

Fire Table Manual | 9

DANGER

DANGER

4 GAS HOOK-UP AND INFORMATION (CONTINUED)

C. GAS CONNECTION (CONTINUED)

Incoming gas line should be piped to the 1/2” connection on the manual shutoff valve.

WARNING

FIRE RISK

EXPLOSION RISK

• Gas build-up during line purge may ignite.

• Purge should be performed by qualied technician.

• Ensure adequate ventilation.

• Ensure there are no ignition sources such as sparks or open ames.

A small amount of air will be in the gas supply lines. When rst lighting appliance it will take a short time for air to purge from lines.

Subsequent lighting of the unit will not require such purging.

WARNING

CHECK FOR GAS LEAKS

FIRE RISK

EXPLOSION RISK

ASPHYXIATION RISK

• Check all ttings and connections.

• Do not use open ame.

• After the gas line installation is complete, all connections must be tightened and checked for leaks with a commercially

available leak-sheck solution. Be sure to rinse off all leak check solution. Be sure to rinse off all leak check solution

following testing.

Fittings and connections may have loosened during shipping and handling.

10 |

Flare Nut

Orifice

Venturi/Air shutter

D. LP GAS SUPPLY

-OR-

Outdoor GreatRoom Co. Control panel kit

Out to burner

• The pressure regulator and hose assembly supplied with LP models must be used. Replacement pressure regulators and hose

assemblies must be those specied in this manual.

4GAS HOOK-UP AND INFORMATION (CONTINUED)

• The LP gas supply cylinder used with LP models must be constructed and mark

gas cylinders of the U.S. Department of Transportation (DOT).

• Cylinders must be stored outdoors in a well ventilated area out of the reach of children. Disconnected cylinders must have

threaded valve plugs tightly installed and must not be stored in a building, garage or any other enclosed area.

• Storage of this appliance indoors is permissible only if it has been disconnected from its fuel supply (natural gas line or LP gas

cylinder).

• The LP gas cylinder supply system must be arranged for vapor withdrawal.

• The LP gas cylinder used must include a collar to protect the cylinder valve.

• When an LP model is not in use, the LP gas must be turned off at the supply cylinder.

• The specic size and capacity of the cylinder(s) to be used: 20 lb. or hard plumbed to propane tank.

IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION SERVICES, OR MAINTENANCE CAN CAUSE INJURY OR PROPERTY

DAMAGE. REFER TO AND UNDERSTAND THIS MANUAL. FOR ASSISTANCE OR ADDITIONAL INFORMATION CONSULT A

QUALIFIED INSTALLER, SERVICE AGENCY, LICENSED TECHNICIAN OR THE GAS SUPPLIER.

ed in accordance with the specications for LP

Gas Set-Up for Liquid Propane

1. With burner in place in our fire pit table or other installation location and proper

sized orifice inserted in burner neck (see chart on page 6 for orifice sizing), locate

flexible rubber propane hose and regulator supplied with this burner.

2. Attach the propane hose to incoming gas fitting on the gas valve. For our gas

valves and control panels, this is the lower fitting. Using two wrenches, one to hold

the valve and one to turn the valve fitting. Tighten securely.

3. Locate the metal flex-line gas hose and tighten securely to the top valve fitting

following the method described in step 2.

4. Using two wrenches, securely tighten the flare nut on the free end of the metal flex

hose to the orifice on the burner.

5. For liquid propane installations, the air shutter should be adjusted to 1/4” opening

as shown at right to prevent sooting. To adjust air shutter, loosen the small

securing screw and rotate air shutter to allow more or less airflow. Closing the

shutter will produce a more yellow flame but may soot.

CHECK ENTIRE SYSTEM FOR LEAKS BEFORE OPERATING

Fire Table Key Valve

Out to Burner

Incoming gas

Incoming Gas

- OR -

Venturi/Air Shutter

OrceFlare Nut

Fire Table Manual | 11

Flare Nut

Orifice

Venturi/Air shutter

-OR-

Incoming gas
Out to burner

4 GAS HOOK-UP AND INFORMATION (CONTINUED)

Gas Set-Up for Natural Gas

1. With burner in place in our fire pit table or

other installation location and proper sized orifice inserted in burner neck

(see chart on p.4 for natural gas orifice sizing),

closed position (as shown at right, no light visible through the shutter) by

loosening the small screw on the air shutter and rotating it to a closed

position and re-tightening screw.

adjust air shutter to a

Venturi/Air Shutter

2. Locate the included metal flex-line hose and thread one end onto orifice

and tighten securely with two wrenches.

3. At this point you have two options for plumbing natural gas. If using a

valve assembly such as the fire table key valve kit, proceed to step 3a.

a. Attach the free end of flex hose to the top (outgoing) flare fitting of

control valve and tighten fully with two wrenches. Plumb incoming

natural gas to the incoming side of the valve using a 3/8” flare nut.

It is strongly recommended that a manual shutoff valve is placed in

the natural gas line before it reaches the fire pit’s control valve.

CHECK ENTIRE SYSTEM FOR LEAKS BEFORE OPERATING

OrceFlare Nut

Out to Burner

Incoming Gas

Outdoor GreatRoom Co. Control panel kit

Fire Table Key Valve

DANGER

5LIGHTING AND OPERATION

WARNING

FOR YOUR SAFETY, READ BEFORE LIGHTING

IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR EXPLOSION MAY RESULT CAUSING PROPERTY

DAMAGE, PERSONAL INJURY, AND/OR LOSS OF LIFE.

A. This appliance can be lit with a match. When lighting, follow these instructions exactly.

B. Before lighting, smell all around the appliance area for gas. Be sure to smell next to the base of the appliance because some gas

is heavier than air and will settle on the oor.

WHAT TO DO IF YOU SMELL GAS:

• Do not try to light any appliance.

• Do not touch any electric switch, do not use any phone nearby.

• Immediately call your gas supplier from a neighbors phone. Follow gas supplier’s instructions.

• If you cannot reach your gas supplier, call the re department

C. Use only your hand to turn the gas control knob on propane tank (if equipped), never use tools. If the valve won’t turn by hand,

don’t try to repair it, call a qualied service technician. Force or attempted repair may result in a re or explosion.

D. Do not use the appliance if any part has been underwater. Immediately call a qualied service technician to inspect the appliance

and replace any part which has been underwater.

E. The LP/gas pressure regulator provided with this appliance must be used. This regulator is set for an outlet pressure of 10.5

inches water column or a 20 lb. tank.

LIGHTING INSTRUCTIONS

Have ame over burner, turn key counter clockwise until ame is present.

TO EXTINGUISH: TURN CONTROL VALVE TO “OFF” POSITION. CLOSE VALVE ON PROPANE TANK WHILE NOT IN USE.

Initial break-in procedure: When you light the appliance, you may notice that it produces heat which may have an odor. If you feel this

odor is excessive it may require an initial three to four hour continuous burn on high.

Fire Table Manual | 13

DANGER

5 LIGHTING AND OPERATION (CONTINUED)

WARNING

FIRE RISK – HIGH TEMPERATURES

Keep combustible household items away from appliance.

• Do NOT obstruct combustion and ventilation air.

• Do NOT place combustible items on top of or near appliance.

• Keep furniture, draperies away from appliance.

• Do NOT use, lantern fuel, kerosene, charcoal lighter uid, or similar liquids in this appliance.

• Combustible materials, ammable liquids, or vapors may ignite.

SYMPTOM POSSIBLE CAUSES CORRECTIVE ACTIONS

6TROUBLESHOOTING

Crystal Fire

1.
won’t light.

Low ames or

2.
won’t stay lit.

3. Blue Flames

4. Metallic noise A.

A. No LP in tank, or NG main not turned on.

B. Plugged burner orice. Check the burner orice for stoppage. Remove stoppage.

A.

A.

B.

Manual shutoff valve (on/off control knob)

open or not installed between LP tank and

appliance.

This is a result of normal operation and

ames will begin to yellow as unit is

allowed to burn for 16-20 minutes.

Improper air/fuel mixture related to air

shutter position.

Noise is caused by metal expanding

and contracting as it heats up and cools

down, similar to the sound produced by a

furnace or heating duct. This noise does

not affect the operation or longevity of the

appliance.

Check the LP (propane) tank. You may be out of gas, or

check Natural Gas valve at main.

Close LP tank and manual shutoff valves. Open LP tank

valve rst, THEN the manual shutoff valve.

Do nothing.

Close air shutter. (For LP, leave 1/4” open, Natural gas

adjust to be closed.)

Do nothing.

Decorative

5.

Glass cracking

or splitting

A. Heat and/or abrupt temperature changes.

This is a property of glass and may happen occasionally.

Do nothing. This is completely normal.

Fire Table Manual | 15

DANGER

DANGER

7 SERVICE AND MAINTENANCE

Although the frequency of appliance servicing and maintenance will depend on use and the type of installation, a qualied service

technician should perform an appliance check-up annual. Storage of an appliance indoors is permissible only if the cylinder is

disconnected and removed from the appliance.

The use of a vinyl table cover is highly recommended to keep your table and burner looking new and ensuring extended

trouble-free operation.

WARNING

RISK OF INJURY OR PROPERTY DAMAGE. BEFORE SERVICING:

• Turn off utilities to appliance.

• Ensure appliance is completely cooled.

WARNING

ANNUAL INSPECTION BY QUALIFIED TECHNICIAN RECOMMENDED.

CHECK:

• Obstructions of combustion and ventilation air.

• Condition of burner assembly.

• Burner ignition and operation.

• Burner air shutter adjustment.

• Gas connections and ttings.

INSPECT MAINTENANCE TASKS

Remove decorative glass and examine burner. Vacuum and wipe out as needed. Use caution

1

when cleaning these areas.

Burner Assembly

Burner Ignition

and Operation

Gas Hose and Regulator 1

2 Inspect for warping and corrosion. Repair as necessary.

Check the hose connecting the LP gas cylinder to ensure it is not damaged. Replace as

3

necessary.

4 Verify air shutter area is clean.

1 Verify all gas connections are tight and leak-free.

Clean burner top, inspect for plugged ports, corrosion, or deterioration. Replace burner if

2

necessary.

3 Inspect for ame problems.

4 Verify air shutter is clear of dust and debris and is in correct position for the gas type being used.

5 Inspect orice for soot, dirt, or corrosion.

6 Verify manifold and inlet pressures. Adjust regulator as required.

The gas hose with regulator supplied with appliance must be used for LP installations. The

replacement bust be those specied by the appliance manufacturer.

RISK OF:

• Fire.

• Delayed ignition

or explosion.

• Exposure to combution fumes.

• Odors.

16 |

A. SERVICE PARTS LIST

# DESCRIPTION OF PART

8REFERENCE MATERIALS

1 Burner Assembly

2 Flex Tube

3

4

5

6

7

8 Gas Hose with Regulator

Orice – NG/LP (#31) For CF-20 (NG), CF-1224 (NG),

CF-1242 (Whole-House LP)

Orice – NG (#17)

For CF-2424

Orice – LP (#36)

For CF-2424

Orice – NG (#21)

For CF-1242

Orice – LP (#43)

For CF-1242 and CF-2424 (LP- 20 lb. Tank) ,CF-20 (LP),

CF-1224 (LP)

1

1

1

1

1

1

1

1

Fire Table Manual | 17

9 FIRE TABLE ACCESSORIES

DESIGNER FIRE TABLE BOWLS

AMBER

H: 4.75” W: 28” D: 23.5”

(Sephora Only)

FIRE RINGS

AMBER

H: 2.375” W: 23.5” D: 23.5”

LAZY SUSANS

AMBER

H: 2” W: 24” D: 24”

CRUSHED ONYX

H: 4.75” W: 28” D: 23.5”

(Sephora Only)

CRUSHED ONYX

H: 2.375” W: 23.5” D: 23.5”

CRUSHED ONYX

H: 2” W: 24” D: 24”

PEARL

H: 4.75” W: 28” D: 23.5”

(Sephora Only)

PEARL

H: 2.375” W: 23.5” D: 23.5”

PEARL

H: 2” W: 24” D: 24”

PEBBLE

H: 4.75” W: 28” D: 23.5”

(Sephora Only)

PEBBLE

H: 2.375” W: 23.5” D: 23.5”

PEBBLE

H: 2” W: 24” D: 24”

FIRE TABLE COVERS

18 |

FIRE JEWELRY - CRUSHED GLASS

06 - STARFIRE

07 - AZURIA BLUE 08 - PACIFIC BLUE

Note: The length of the outside apron is 19”.

42” OCTAGON 42” SQUARE42” ROUND 36” x 60” EYE

Note: Each fire table comes with any two 10 lb containers.

13 - RED 09 - SOLEX 12 - EVERGREEN

01 - COPPER 02 - BRONZE 10 - GRAY 04 - BLACK

54” ROUND

03 - COBALT

FIRE BOWL COVER

20.75” ROUND

11 - ARCTIC BLUE

HORIZONTAL TANK

HORIZONTAL LP TANK

(Use for all Aurora and
Sephora Fire Tables, sold
separately.)

10WARRANTY

We are devoted to providing the consumer with industry leading comfort and quality. With over 60 years of experience in manufacturing outdoor furniture, we are widely known

for our comfort, quality and style. Our suppliers, manufacturing team and sales personnel are devoted to making your experience with our products an enjoyable one.

15 YEAR (RESIDENTIAL LIMITED WARRANTY) AND 5 YEAR (COMMERCIAL LIMITED WARRANTY)

Our consumer warranty applies to our products used in a residential setting only. All warranty periods are based on the original purchaser’s date of purchase, and are not

transferable. Our warranties apply only to products shipped from the factory after January 1, 2008 (product codes ending in –08 or later). A copy of the original sales receipt

and the product code must be submitted with all warranty claims (photos may also be required).

WHAT OUR WARRANTY COVERS

15 years (Residential) and 5 years (Commercial): Aluminum and steel frames are covered from structural failures for 15 years from date of purchase. If the frame fails

during 15 years under normal usage, and is not the result of abuse or an “act of nature”, We will repair or replace the frame at the manufacturer’s discretion. If replacement is

required, and your original frame is no longer manufactured, we will replace it with a similar product. We will pay the warranty freight the first year in the Continental U.S. Return

of product will not be accepted without prior approval.

5 years (Residential and Commercial): The warranty on painted frame surfaces covers against peeling, flaking or blistering for a period of five years. If the painted surface

peels, flakes, or blisters and the furniture has been maintained per the recommended care and maintenance instructions, We will repair or replace

the frame at the manufacturer’s discretion. If replacement is required, and your original product is no longer manufactured, we will replace with a similar product. We will pay

the warranty freight the first year in the Continental U.S. Return of product will not be accepted without prior approval.

3 years (Residentital) and 1 year (Commercial): Solid surface table tops (excluding glass) are warranted against structural failures, finish cracks, and blisters for three

years when used in a residential setting. Failure to properly maintain the table top, or store it properly during inclement weather, will void the warranty. If the table top (other

than glass) fails, or the finish cracks or blisters during the warranty period, we will repair, refinish or replace the top. We will pay the warranty freight the first year in the

Continental U.S. Return of product will not be accepted without prior approval.

3 years (Residential) and 1 year (Commercial): Vinyl strapping is warranted for three years from discoloration or breakage. In the unlikely event that the strap significantly

discolors or breaks, We will supply replacement strap (installation labor not included). Glider bearing hangers are warranted for three years against failure. In the unlikely event

a bearing hanger fails, We will supply a replacement hanger (installation labor not included). Our woven products are covered for three years against fading, cracking and

structural failure.

2 years (Residential) and 1 year (Commercial): The fabrics used on our cushions, slings and umbrella canopies are warranted for two years against tearing, discoloration or

fading when maintained per the recommended care and maintenance instructions. In the event replacement is required, We will replace the cushion, sling or umbrella canopy

with the same, if available, or comparable fabric based on manufacturers discretion (installation labor not included). We will pay the warranty freight the first year in the

Continental U.S. Return of product will not be accepted without prior approval.

2 years (Residential) and 1 year (Commercial): Crystal fire burners (24” Round and 12” x 24”) are warranted to be free from defects in material and workmanship for a

period of one year from the date of purchase. The warranty is limited to the replacement or repair of defective components or workmanship. If replacement is required, and your

original product is no longer available, we will replace it with a similar product (with limited lifetime on steel parts).

1 year (Residential and Commercial): The warranty of the finish on coiled steel spring rocker mechanisms, plastic parts, flex plates, glides, swivel inserts, metal umbrellas,

cord and umbrella base for one year from the date of purchase when maintained per the recommended care and maintenance instructions. We will repair or replace the frame

at the manufacturer’s discretion. If replacement is required, and your original product is no longer available, we will replace with a similar product.

WHAT OUR WARRANTY DOES NOT COVER

• Failure caused by misuse or lack of appropriate care and maintenance of the products. Refer to the General Maintenance and Cleaning Instructions.

• Damage caused by caustic chemicals and/or power washers.

• Warranty on product shipped from the factory prior to 1/1/2008.

• Glass and Acrylic table tops.

• Normal fading of fabrics, straps and painted surfaces.

• Bursting and cracking of tubing and extrusion caused by exposure to moisture and freezing temperatures.

• Damage caused by “Acts of Nature.”

• Return freight after one year.

• Set replacement or replacement beyond failed product.

• Salt water exposure – Due to the demands of salt air, weekly cleaning and quarterly waxing of painted surfaces must be maintained to prevent

nish blisters and corrosion. Failure to carefully follow our care and maintenance instructions will void the warranty.

Fire Table Manual | 19