Ebac 4850 User guide

4000 Series

UK User Manual

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CONTENTS

Introduction..................................................................................................................................................... 4

Unpacking your dehumidifier

Technical and safety information

................................................................................................. 4

.................................................................................... 5

Warnings for using R290 refrigerant only

Setting up your dehumidifier

TM

SMART Control

4000 series parts

Settings & controls

Cleaning the filter

........................................................................................................................................ 7

.................................................................................................................................... 8

................................................................................................................................ 9

................................................................................................................................... 11

.................................................................................................. 7

.......................................................... 6

App control

.................................................................................................................................................... 12

Emptying the water container

Troubleshooting

Warranty information

........................................................................................................................................ 16

........................................................................................................................ 19

............................................................................................. 15

Introduction

At Ebac we pride ourselves on being the dehumidifier experts. With over 50 years experience
we have helped over 1 million customers remove excess moisture from their homes. Our range of
products (all designed and manufactured in the UK) reflects our years of expertise and provides
an option for every home.

The first time you plug in your new Ebac dehumidifier you'll begin to realise the difference it will
make to your home. You'll be amazed at just how much water this quiet, yet powerful unit
extracts and stores in its container. It’s sure to get you thinking where it all comes from and
where it's been going all those years.

Incredibly, the average family produces 20 pints/12 litres of moisture a day. However, that's one
fact you needn't worry about now. Your Ebac dehumidifier is designed to cope with everything
you do that adds even more moisture to the British climate. Everything from showering to wash­ing up, boiling a kettle to breathing; they all add moisture to the air.

This manual will help you get the very best out of your Ebac and not only protect your home
from the damaging effects of condensation and damp, but also improve the quality of your air.

During installation and maintenance, respect the precautions indicated in the manual, and on the
labels applied inside the units.

Unpacking your dehumidifier

Please ensure that all packaging is disposed of or stored safely where it will not be a danger to
children or pets.

In the unlikely event of having to return your dehumidifier for repair, cardboard packaging will be
required. You may wish to consider this before disposing of the packaging.

Stand your dehumidifier upright for a minimum of 2 hours before switching on.

4

Technical & safety information

Min Operating Temperature 3˚C

Max Operating Temperature 35˚C

Fuse Rating 13A

- Do not use the machine if the power cord or cabinet are damaged.

- If the machine is damaged or in need of repair please contact Ebac.

- Do not poke objects into any grilles on the machine.

- This machine complies with EMC/RFI directive EN60555 (BS800).

- Ebac has a policy of constant development and, therefore, reserves the right to change
specifications without prior notice.

- Do not use the machine without the permanent drainage bung in place on the back of the machine.

- Your dehumidifier should not be located in such a way that it will become an obstacle or hazard.

- Your dehumidifier should not be placed directly at the top of the stairs.

- To protect against electrical shocks, do not immerse unit, plug or cord in water, or spray with
liquids.

- Ebac would always recommend plugging the appliance directly into the mains where possible

however an extension lead may be used if required. The extension lead should be rated at the

correct current for the appliance, fuse protected and electrically safe. The extension must not

be overloaded. It is the responsibility of the user to ensure all of these conditions are met. Ebac

won't accept responsibility for malfunction due to the use of an extension.

- Ensure Power supply is RCD protected at 30mA.

- Do not put the unit close to heat-generating devices or near flammable and dangerous materials.
(e.g. electrical fires, fireplaces, etc.)

Please note: This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental

capabilities or lack of experience and knowledge if they have supervision or have been given instruction concerning the use of the

appliance in a safe way, and understand the hazards involved. Children should not play with the appliance. Cleaning and user

maintenance shall not be made by children without supervision.

WARNING! THIS PRODUCT CONTAINS R290 FLAMMABLE REFRIGERANT

GAS. READ THE SPECIFIC WARNINGS GIVEN IN THIS MANUAL.

5

Warnings for using R290 refrigerant only

- The appliance contains R290 gas (A3 flammability classification).

- Do not use any means to accelerate the defrosting process.

- When cleaning the appliance this should be limited to the exterior panels and filter, following
the guidelines within this manual. If the appliance is installed, used or stored in an unventilated
room, the room must be such as to prevent stagnation of possible leaks of refrigerant gas as
there could be a danger of fire or explosion should the refrigerant come into contact with
electric heaters, stoves or other sources of ignition.

- The appliance shall be stored in a well-ventilated area where the room size corresponds to the
room area as specified for operation. (4m

- The appliance shall be stored in a room without continuously operating ignition sources (for
example: open flames, an operating gas appliance or an operating electric heater).

- Do not pierce or burn.

- Be aware that the refrigerants may not contain an odour.

- Appliance should be installed, operated and stored in a room with a floor area larger than 4m
(this equates to a 2 meter by 2 meter room).

- This appliance contains ≤90g of R290 refrigerant gas

- R290 is a refrigerant gas that complies with the European directives on the environment.
Do not puncture any part of the refrigerant circuit.

- Compliance with national gas regulations shall be observed.

- Keep ventilation openings clear of obstruction.

- The appliance shall be stored so as to prevent mechanical damage from occurring.

- The appliance must be returned to the manufacturer Ebac for service or repair.

- This dehumidifier must not be used in spaces where there is a high concentration of gases,
solvent or other volatile organic compounds; in very dusty environments; in any domestic,
commercial or industrial environment where the air composition is flammable.

2

- this equates to a 2 meter by 2 meter room)

2

CAUTION

Risk of fire/flammable materials (Required for R290 units only)

IMPORTANT NOTICE

Read this manual carefully before installing or operating your new dehumidifier unit.
Make sure to save this manual for future reference.

EXPLANATION OF SYMBOLS DISPLAYED ON THE UNIT

WARNING

CAUTION

CAUTION

CAUTION

This symbol shows that this appliance uses a flammable refrigerant. If the refrigerant
is leaked and exposed to an external ignition source, there is a risk of fire.

This symbol shows that the operation manual should be read carefully.

This symbol shows that service personnel should be handling this equipment with
reference to the installation manual.

This symbol shows that information is available such as the operating manual or
installation manual.

6

Setting up your dehumidifier for
maximum performance

LOCATION

Unless you have a particular area in need, we suggest that you place your dehumidifier in the
coldest, dampest part of the home or alternatively in a central location ensuring that safety is
paramount.

Since moisture rises, first floor location is preferable.

Place the dehumidifier away from direct heat source. As the unit uses a cold surface to collect
moisture, direct heat will reduce its ability to do so. Doors should be kept ajar to ensure good air
flow throughout the home.

Your dehumidifier will not operate should the temperature drop below 30c.

OPERATION

Unless you have a severe problem with excess moisture or damp, we recommend plugging in the
dehumidifier and running on SMART Control. Your dehumidifier should run on this setting
continuously for 6 hours when switching on for the first time.

It will then switch on and off automatically at the most economical times to keep the humidity at
the correct level.

In the event of needing to increase air flow and water collection, the dehumidifier can be run on
BOOST for a set period of time.

COMFORT

The compressor will make a humming noise similar to that of your fridge freezer. We recommend
that the dehumidifier is not placed directly onto a hard floor as this will increase and amplify the
sound.

To ensure that your sleep pattern is not disturbed, the dehumidifier is best suited to be located
away from your bedroom door.

Smart Control

Set your Ebac 4000 series to Smart Control and let it do all the hard work. Ebac’s patented
SmartControl
around your home so that it knows when it needs to work and when it doesn’t. This reduces
running time and ensures lower running costs.

TM

technology continuously monitors and learns about environmental factors in and

Throughout this manual Smart Control

TM

will be referred to as SMART Mode.

7

4000 Series parts

8

Settings & controls

4 7

5 8 12 14

10

13 15

6

9

11

1

3

Please refer to the image above when numbers are indicated within the instructions

MODE

2

4

SWITCHING ON YOUR DEHUMIDIFIER

Stand your dehumidifier upright for a minimum of 2 hours before switching on.

Remove the bucket and plug the
unit in

Note that the red bucket icon (15) is illuminated to indicate
that the water bucket is not present. Note the same icon
will also illuminate to indicate that the bucket is full.

Place the bucket in the unit and
close the door

The SMART icon (9) will now be illuminated blue; the unit is
now operating and running in SMART mode.

We recommend that you use this setting permanently
unless you have a problem with damp or would like to dry
laundry (see ‘Using the Laundry Drying Mode’ section).

The digital display (8) is also illuminated to show the
relative humidity.

9

Settings & controls cont.

SELECTING DIFFERENT MODES

Press the MODE button (1) to cycle
through the available modes

USING THE LAUNDRY MODE

Press the MODE button (1) to cycle to
LAUNDRY mode and the laundry symbol
(7) will illuminate

USING THE TARGET MODE

Although we recommend using SMART mode to regulate

the humidity other options available include LAUNDRY
mode (7) TARGET mode (10) and BOOST (12).

The unit is now set to operate at the highest fan speed and at

optimal capacity for clothes drying It automatically changes
to SMART mode after 8 hours operation.

Target mode should only be used to maintain a specifc
humidity, Smart mode should be in all other instances.

Press the MODE button (1) to cycle to
TARGET mode and the TARGET symbol
(10) will illuminate and the digtal display
will flash.

Use the left and right buttons (3)(4)
to adjust the target humidity.

USING BOOST MODE

Press the MODE button (1) to cycle to
BOOST mode

The unit is now in TARGET mode. The dehumidifier will operate

until the target humidity is reached.

When the target humidity has been set for 3 seconds the
display will revert to displaying the current humidity. To display
the target humidity in target mode press the mode button (1).
To leave target mode press MODE button (1) twice.

The unit is now set to continuously operate at the highest
fan speed and at maximum capacity.

10

Settings & controls cont.

USING THE TIMER FUNCTION

Press and hold the TIMER button (3) to
cycle through the options. Use to scroll.

Select 0hrs option to operate
continuously (without timer)

SWITCHING UNIT TO STANDBY

Press the POWER button (2)

CHANGING THE FAN SPEED

Press the FAN button (4) to cycle through
the fan speeds

The timer function dictates how long the unit will operate.

The order the times will cycle through is as follows:
1hr - 2hrs - 3hrs - 4hrs - 5hrs - 6hrs - 7hrs - 8hrs - 0hrs

If modes are switched the timer will still operate unless
reduced to 0hrs

The STANDBY light (13) will now be illuminated orange; the

unit is now in STANDBY mode.

The fan symbol (6) will flash slowly or fast.

USING NIGHT MODE

NIGHT mode can only be activated by
the app.

FILTER CHANGE

The filter change icon indicates that the
filter is ready to be changed.

On activation of NIGHT mode the unit runs at reduced fan

speed.

On changing the filter the ‘fan’ button needs to be pressed
for 4 seconds to turn off/ reset the indicator.

11

App Control

Your 4000 series dehumidifier has the ability to be controlled over Wi-Fi from your smart phone
or tablet. The app is available from the Itunes or Android play store by searching for ‘Smart Life’.

APP REGISTRATION

Ensure your device is connected to the local 2.4 GHz Wi-Fi network. Turn off your mobile

1

2

data and ensure your dehumidifier is in an area which receives good reception from your
WIFI Router. Press the power button so that the dehumidifier is switched on and
working.

If not yet registered click the Smart Life app and enter the login screen. If it is your
first time, please click the “Sign Up“ key. Please input your email address
(compulsory to enable password recovery) accept the user agreement click the
“Get Verification Code” key. The verification code will be sent to the email address
registered and you will have 60 seconds to enter the verification code.

12

App Control

SETTING A PASSWORD

3

Set a password and select “Done”.

If you wish to benefit from the full functionality of the app accept the access
permissions and allow the use of Bluetooth if prompted.

13

App Control

PAIRING YOUR DEVICE

4

You will now arrive at the Add Device screen. To put the Dehumidifier into pairing
mode press the power button for 4 seconds. The blue Wi-Fi indicator will flash to
indicate it is in pairing mode. On the app press “Add device”.

After a few seconds the Ebac 4000 dehumidifier should show up - click add.

Click to add

14

App Control

LOCATION SERVICES

5

Accept location services to get the Wi-Fi name automatically and if prompted
allow location services whilst using the app.

Choose the local 2.4 GHz network and enter the password.

15

App Control

GETTING CONNECTED

6

Within 2 minutes the dehumidifier should be connected. Once connected you will
have full access to the control interface.

If the dehumidifier fails to connect, turn off the dehumidifier for ten seconds and
repeat the pairing process (step 4).

Click to add

16

App control

Current humidity

Power button

Continuous or timed

Home page
Fan speed

Current temperature

Fan status

Laundry
Smart

Modes

History

Countdown timer

Target
Boost
Night

17

App troubleshooting and FAQ

The dehumidifier won’t show during the pairing process

Check the following:

1. Did the App download successfully

2. Is your device (phone/tablet) connected to local Wi-Fi

3. Is the dehumidifier close to the Wi-Fi router, is it in range?

4. Is the dehumidifier switched on and working (does display show the green fan turning?)

5. Does the WiFi have a 2.4Ghz signal and is it available?

The dehumidifier shows during the pairing process but won’t connect

If the dehumidifier shows up using the EZ pairing process but will not connect, AP pairing can be
used to connect instead. Turn off the dehumidifier for 10 seconds then power on. Hold the power
button for 4 seconds to enter EZ pairing mode (the WiFi icon flashes quickly). Press the power
button again for 4 seconds to enter AP pairing mode (the WiFi icon flashes slowly). Open the
app, select ‘Add Device’ when the dehumidifier shows up select add. Within 2 minutes the
dehumidifier should be connected.

Smart Life FAQ’s can be accessed by selecting the Me icon in the bottom right hand corner of the
app.

18

Emptying the water container

The red bucket icon on
the control panel will
illuminate when the
container is full.

When this occurs, water
collection stops.

The container can then be
removed and emptied as
shown. Replace the
container back into the
dehumidifier with the outlet
on the left hand side and
gently close the door.

Cleaning the Filter

Your Ebac 4000 has a filter to remove dust from the air.

This filter should be cleaned every month and replaced every 4 months. Failure to do this will
reduce the performance of your dehumidifier and may over time lead to a permanent reduction
in performance.

1. Remove the filter from the rear of the unit by pulling the filter housing outwards

2. Take the filter out of the housing and clean the filter using a vacuum cleaner with a soft
furnishings attachment

3. Assemble the filter

4. Push the filter housing back on to the rear panel of the unit

19

Troubleshooting

The unit has no power

Are there any signs of power
to the unit, is the display
illuminated, is the fan blowing
or Compressor running?

There is a constant red light
on the unit

Is the display showing a red
bucket icon constantly as if the
water container is not present or
is full?

Is the unit plugged into a power
supply?

Is the mains supply working? Try another appliance in the

Has the fuse been replaced? We suggest that you replace the

Is the water container inserted
and empty?

Does the float inside the water
container move freely?

Check someone hasn’t
disconnected the unit.

socket, there may be no power
from the socket.

fuse with the correct type for this
model, if it continues to blow the
fuse the unit is faulty

Remove and replace the water
container, ensuring it is inserted
correctly – See Emptying the
Water Container.

Remove and empty any water
from the water container. Now
turn the container upside down
and visually check that the float
moves freely.

The unit is noisy

Please bear in mind that there
will always be a level of noise
due to the fan & compressor,
this will typically be louder than
your fridge freezer.

Is the micro-switch lever present? Check the micro-switch lever

(plastic lever located behind the
bucket – See Diagram A) is
present and working correctly.
When you press this lever the fan
should start up and the display
should illuminate.

Have you had the unit for a
sufficient length of time?

Is the unit positioned correctly? If the unit is on wooden/laminat-

Is the unit excessively noisy? Some noise is normal due to the

It is normal for a new customer to
think that the unit is noisy, within
a week or 2 it will just become a
background noise.

ed flooring this could make the
unit sound louder, within a week
or 2 it will just become a back­ground noise.

compressor and refrigeration
circuit however if you believe the
unit has become louder it may
require a repair.

20

Troubleshooting cont.

The unit has a low water
collection

The unit is operating as normal
but appears to be collecting
less water.

The unit is not collecting
any water

The unit is operating as normal
but is collecting NO water.

Is the unit being run in target
mode?

Have you had the unit for a
sufficient length of time?

Have the weather conditions
changed recently?

Has the unit been running for a
reasonable period of time?

Target mode may not work if the
target humidity is set too high try
running the unit in SMART mode
and see if the collection
increases.

As a new customer, you may
feel that the collection of water
has reduced after the initial
installation, this is normal.

If the weather is very cold /
freezing there is less moisture in
the air and the unit will collect
less water.

24 hours should be sufficient
time for you dehumidifier to
collect water however we also
suggest running the unit on the
Maximum setting for 24 hours.

The unit is overflowing

The unit is operating as normal
but is continuing to operate
after the water container is full.

Is the unit being operated close
to a heat source?

Does the unit continue to operate
when the water container is not
present?

Ensure the unit is placed in a
suitable location – See Placing
you dehumidifier for maximum
performance.

Remove the water container from
the unit. The red bucket icon
should be illuminated and the
compressor should not operate.

21

Troubleshooting cont.

The unit is icing up

The unit is operating as normal
but is creating a lot of ice at the
rear of the unit.

The unit is leaking

The unit is operating as normal
but is leaking water.

Is there thick ice on the coil which
does not disappear?

Is the unit being run in the
correct environment?

Is the back of the unit leaking? Ensure that the drainage bung is

Is the container leaking? Check that the container has no

Is the unit on a level surface? The unit may leak if it is not

It is normal for a thin layer of ice
or frost to form on the coil –See
Diagram C, but this will disappear
when the unit defrosts.

The unit should be run in a
domestic environment with an
ambient temperature of 3°C
or above?

inserted correctly in the rear of
the unit – See Diagram D.

leaks by filling it with water over
a sink.

placed on a level surface.
Your dehumidifier should always
be placed on a level surface
for this reason.

There is a problem with the
display

The unit appears to be operating as
normal but the display is incorrect
(Froze / No Fan Symbol etc)

The unit is damaged

The unit has been delivered
damaged or has become
damaged since purchase.

If the damaged part cannot be replaced we recommend you contact the customer service team on
0345 805 0000, who will advise the best course of action.

All information contained in this section can be found on our website and in the unlikely event of needing to return your dehumidifier
for a repair, please go to:

Have you tried resetting the unit? Unplug the unit and plug it back

in. This will reset the unit and
may resolve the problem.

Can the damaged part be
replaced?

If the Water Container / Filter
Housing are damaged, we can
supply a replacement without the
need to return the unit to us.

www.ebac.com/support/customer-service

Alternatively call our customer service team on 0345 805 0000 during normal hours with the following information to hand:

• Dehumidifier serial number (located on a rating plate behind the water container)

• Your postcode and when and where you purchased your dehumidifier.

22

Warranty Registration

Thank you for purchasing an Ebac dehumidifier. If you have purchased directly with Ebac,
your warranty has been automatically registered and active from day of purchase. If you have
purchased an Ebac dehumidifier through one of our approved retailers - don’t forget to register
your unit online!

How to Register

Log on to www.ebac.com/support/warranty to register your Ebac dehumidifier warranty.

Why Register?

There are three reasons to register your Ebac dehumidifier:
1 You can take full advantage of your Ebac warranty.

• Fast repair service carried out by Ebac with the unit collected and delivered from and to
the place most convenient to you.

• All parts and labour included.
2 Your details are on record which enables us to help you much faster.
3 You can choose to sign up to our mailing list to receive the latest product information and up

to date offers.

What’s Covered

• Your dehumidifier will receive unlimited repairs for any mechanical failure within the period
of the warranty.

• The costs associated with the collection, repair and return delivery of the dehumidifier.

• The warranty covers dehumidifiers in domestic use in Great Britain and Northern Ireland.

• Visit www.ebac.com/support/warranty for Terms and Conditions.

What’s not Covered?

• The warranty does not cover wear and tear to the unit exterior or air filter.

• You may be charged if no fault is found or the fault is due to user error.

• The warranty does not cover accidental damage.

In the event of a breakdown, log on to www.ebac.com/support/faqs and use our quick and easy diagnos­tics system to resolve your problem without the need to speak to one of our Customer Service Team.

Alternatively call our customer service team on 0345 805 0000 during our normal hours.

This warranty does not affect your statutory rights as a purchaser.

23

Ref: DJL001 V1

Ketton Way, Aycliffe Business Park,

Newton Aycliffe, County Durham, DL5 6SQ,

United Kingdom

Tel: [phone]

Where you see this symbol on any of our electrical products or packaging, it indicates that the relevant electrical

products should not be disposed of as general household waste in Europe. To ensure the correct waste treatment

of the product, please dispose of it in accordance with any applicable local laws or requirements for disposal of

electrical and electronic equipment in so doing, you will help to conserve natural resources and improve standards

of environmental protection in treatment and disposal of electrical waste.